Westminster Canterbury of Lynchburg was inspected 7 times between December 10, 2020 and May 26, 2026 by the Virginia Department of Social Services. 6 of those visits ended with violations cited and 1 with none. Across that history VDSS cited 15 violations under 12 distinct standards. 1 inspection was prompted by a complaint.
A violation is a licensing standard - a rule in the Virginia Administrative Code - that the inspector found the facility was not meeting. Each is shown with the evidence the inspector recorded and, where VDSS publishes it, the facility's own plan of correction.
VDSS publishes inspections on a rolling window. 6 of these 7 are still on the state's site; the other 1 has since dropped off it and is reproduced from Assisted Living Magazine's archive of the original VDSS reports.
Provider Information
Inspection History
7Select an inspection to read the areas reviewed, the inspector's comments and any violations cited.
May 26, 2026Complaint survey
January 8, 2026Inspection
- The record for resident 5 has documentation of a physician order dated 11/11/2025 that the resident is on a no concentrated sweet, puree diet. The UAI dated 10/22/2025 in the record for resident 5 is inconsistent as it has documentation that resident 5 does not require any assistance with eating/feeding.
- The record for resident 2 has a physician order for Midodrine 5mg by mouth three times daily for Hypotension, hold if systolic is greater than 110. The January 2026 medication administration record (MAR) for resident 2 has documentation that the residents blood pressure was 123/71 on 01/01/2026 for the 0630-1000 medication pass. Staff initials are present for the administration of the Midodrine 5mg on 01/01/2026 for the 0630-1000 medication pass even through physician orders are to hold the medication if resident 2’s systolic blood pressure is greater than 110.
- The record for staff person 6, hired on 09/30/2025, has a sworn statement or affirmation that is incomplete as it lacks documentation if the employee has been convicted of a law violation, is subject to pending criminal charges and is not signed or dated by the employee.
April 28, 2025Inspection
- The UAI dated 03/03/2025 for resident 2, the UAI dated 12/13/2024 for resident 3, the UAI dated 02/04/2025 for resident 4, the UAI dated 05/10/2024 for resident 5, the UAI dated 03/19/2025 for resident 6 and the UAI dated 12/30/2024 for resident 7 have documentation that medications are administered to these residents by professional nursing staff. The facility employees registered medications aides, who are considered laypersons on a UAI assessment, who also administer medications to residents that reside at the facility.
- The record for resident 1 has documentation of a signed physician order dated 11/06/2023 for Narcan 4mg/actuation nasal spray, spray Inhalation into one nostril once daily as needed for emergency due to Opioid Use. The order does not include symptoms that indicate the use of the medication, and directions as to what to do if symptoms persist.
January 5, 2024Inspection
- The facility posted fire and emergency evacuation drawing located by the elevators on the 3rd, 4th and 5th floors did not contain information about areas of refuge or assembly areas on the day of inspection.
May 15, 2023Inspection
- The UAI dated 05/09/2023 in the record for resident 4 has documentation that the residents behavior pattern is wandering/passive less than weekly. A interdisciplinary note dated 03/21/2023 has documentation of the resident trying to spit, hit and becoming aggressive with staff. The UAI does not have documentation in the area for resident 4’s type of inappropriate behaviors.
- The record for resident 6 has a physician order for Ozempic 0.25mg sub-q every Wednesday for DMII. This medication is a non-insulin injection.
- The May 2023 MAR for resident 6 has documentation of staff initials who are RMA’s for the administration of this medication.
- Page 53 of the current 68 hour registered medication aide curriculum revised in 2022 has documentation that “Non-insulin injections a. Medication aides may not administer pursuant to 18VAC90-60-110(B)(5)”.
- The bottom cabinet to the right of the desk on the facility safe, secure unit was noted to be unlocked on the day of inspection. 2 containers of Clorox Bleach Germicidal wipes, 2 containers of Sani Wipes and a container of Prempt Wipes were observed sitting on the shelf in the unlocked cabinet.
December 3, 2021Inspection
- Staff 5 does private duty work for resident 3 and the exact duties she provides are not described on the individualized service plan (ISP). The ISP states, "Monitor to assure needs are met. on Mondays and Thursays (sic) from 1300-1700". The needs are not stated, and what is done is not specified.
- The record for resident 5 contained a physician’s order, dated 11/01/2021, for “Resident to wear R ankle brace when OOB (out of bed). Check skin when applying and removing R ankle brace for any signs or symptoms of skin breakdown – Every shift; (physician)”.
- During on-site inspection, one licensing inspector observed the resident wearing a right ankle brace. Interview with the resident and staff revealed that the resident applies the brace herself and removes the brace herself. The physician’s order does not contain information that the resident may apply and remove the right ankle brace herself.
- The uniform assessment instrument (UAI) dated 11/1/2021 shows that resident 1 does not need help with doing laundry, and the ISP dated 11/1/2021 shows that the resident both needs help with laundry, and is independent with Laundry.
- The sunroom in the special care unit (memory care), accessible to the residents, had no protective devices on four large windows. They were able to be opened wide enough for residents to crawl through.
December 10, 2020Inspection
- The UAI dated 10/1/2019 for resident 3 shows this resident is disoriented to some spheres, some of the time. The UAI does not indicate to which spheres the resident is disoriented.
- The oxygen order for resident 2 lacked information regarding the source of the oxygen, such as compressed gas or concentrators.