The Elms of Lynchburg LLC was inspected 16 times between August 27, 2025 and June 16, 2026 by the Virginia Department of Social Services. 9 of those visits ended with violations cited and 7 with none. Across that history VDSS cited 21 violations under 11 distinct standards. 8 inspections were prompted by a complaint.
A violation is a licensing standard - a rule in the Virginia Administrative Code - that the inspector found the facility was not meeting. Each is shown with the evidence the inspector recorded and, where VDSS publishes it, the facility's own plan of correction.
Every inspection listed here is currently published on the VDSS site.
Provider Information
Inspection History
16Select an inspection to read the areas reviewed, the inspector's comments and any violations cited.
June 16, 2026Complaint survey
- The June 2026 MARs for residents 1 and 2 do not have documentation of staff initials for the administration of multiple medications for numerous times/days throughout June 2026. Staff person 1 confirmed this is accurate.
June 16, 2026Complaint survey
March 30, 2026Complaint survey
February 24, 2026Inspection
- Th criminal history record report for staff person 6, date of hire 01/11/2026, was not available during the on-site inspection on 02/24/2026. Interview with staff persons 1 and 2 confirmed that the facility has not yet obtained the criminal history record report for staff person 6.
- The record for resident 3 contains a signed Durable Do Not Resuscitate Order that was signed and dated 11/22/2025.
- The ISP that was provided to the licensing inspector (LI) by staff person 1 during the on-site inspection, dated 02/20/2026, does not contain information that the resident has a Durable Do Not Resuscitate Order. Staff person 1 confirmed this is accurate.
- The UAI for resident 1, dated 02/18/2026, contains documentation that resident 1 requires assistance with mobility; however, there is no documentation of what assistance the resident requires with mobility. Interview with staff persons 1 and 2 revealed that the resident requires mechanical help only with mobility. The UAI for resident 1, dated 02/18/2026, does not contain documentation on whether resident 1 requires assistance with stairclimbing. Interview with staff persons 1 and 2 revealed that the resident does not require any assistance with stairclimbing.
- The UAI for resident 2, dated 01/20/2026, contains documentation that resident 2 requires assistance with bowel and bladder; however, there is no documentation of what assistance the resident requires with bowel and bladder. Interview with staff persons 1 and 2 revealed that the resident does not require any assistance with bowel and bladder.
- The record for resident 4 contains a home health note, dated 12/08/2025, that home health was discontinued on this date due to the resident being admitted to hospice services. Staff persons 1 and 2 verified that resident 4 is on hospice.
- The ISP in the record for resident 4, dated 06/04/2025 and with a recent update on 11/11/2025, does not contain documentation that resident 4 is receiving hospice services. Interview with staff persons 1 and 2 confirmed this is accurate.
- d by the completion of the current screening form published by the Virginia Department of Health or a form consistent with it and the risk assessment shall be no older than 30 days. EVIDENCE: The record for staff person 3 contained a Virginia TB Screening and Risk Assessment Tool document that contains staff person 3’s name and date of birth; however, there is no date on the document indicating when the TB screening and risk assessment was conducted. Staff person 2 confirmed this is accurate.
- Manufacturer’s instructions for Latanoprost Ophthalmic Solution 0.005% eye drops state that once a bottle is opened for use, it may be stored at room temperature up to 25 degrees Celsius (77 degrees Fahrenheit) for 6 weeks. During on-site inspection on 02/24/2026, at approximately 10:28AM, the licensing inspector (LI) and staff persons 1 and 5 noted an opened bottle of Latanoprost Ophthalmic Solution 0.005% eye drops for resident 6 and an opened bottle of Latanoprost Ophthalmic Solution 0.005% eye drops for resident 7. Neither of the aforementioned bottles contained a date of when the eye drops were opened. Staff person 5 confirmed that these were the only bottles of Latanoprost Ophthalmic Solution 0.005% eye drops on the medication cart in use for residents 6 and 7 and that according to the February 2026 electronic medication administration records (EMARS) for residents 6 and 7, Latanoprost Ophthalmic Solution 0.005% eye drops have been administered daily in the evening to these residents. Interview with staff person 1 revealed that if a medication has an expiration date once it is opened and used, based on manufacturer’s instructions, medication administration staff should document on the medication the date it was opened; however, this method is not identified in the facility’s medication management plan (MMP).
- During on-site inspection on 02/24/2026, at approximately 10:24AM, the LI and staff person 5 observed two medication cards of Ondansetron HCL 4MG – take 1 tablet by mouth every 8 hours as needed for nausea/vomiting for 7 days for resident 2 and a container of Triple Antibiotic Ointment – apply thin layer to scabbed area left nose twice a day for 7 days for resident 2. The record for resident 2 contained a physician’s order, dated 11/21/2025, for the Ondansetron HCL 4MG for 7 days and a physician’s order, dated 12/05/2025, for the triple antibiotic ointment for 7 days. Interview with staff person 1 revealed that since the two aforementioned medications for resident 2 were only prescribed for 7 days from the date of the physician’s order, medication administration staff should have taken these medications off the medication cart; however, this method is not identified in the facility’s MMP.
- During on-site inspection on 02/24/2026, at approximately 10:09AM, the LI and staff person 5 observed a medication card of Hydroxyzine HCL 10MG – take 2 tablets by mouth 4 times daily as needed for itching for resident 5 and a medication card of Lorazepam 0.5MG – take half tablet (0.25MG) by mouth once daily as needed for anxiety for resident 5. The record for resident 5 contains a signed physician’s discontinuing Hydroxyzine, dated 10/29/2025, and a signed physician’s discontinuing PRN Lorazepam, dated 11/26/2025. Interview with staff person 1 revealed that when medications are discontinued for residents, medication administration staff should take discontinued medications off the medication cart; however, this method is not identified in the facility’s MMP.
February 3, 2026Complaint survey
- The November and December 2025 medication administration records (MARs) for resident 5 contain documentation that resident 5’s blood sugar (BS) is to be checked once daily in the morning; however, resident 5’s November and December 2025 MARs do not contain documentation of the resident’s blood sugar for numerous times/days throughout November and December 2025. During an interview with staff person 1 on 03/12/2026, staff person 1 confirmed this is accurate.
- The November and December 2025 MARs for resident 6 contain documentation of Humalog insulin with meals and at bedtime – if resident’s (BS) is 0-299 – 0 units of insulin; 300-350 BS – 1 unit of insulin; 350-400 BS – 2 units; and if the resident’s BS if greater than 400 call provider for instructions; however, resident 6’s November and December 2025 MARs do not contain documentation of the resident’s blood sugar for numerous times/days throughout November and December 2025. During an interview with staff person 1 on 03/12/2026, staff person 1 confirmed this is accurate.
- The November and December 2025 MARs for resident 7 contain documentation to check resident 7’s blood sugar three times a day before meals and call Collateral 1 for blood sugar less than 60 or greater than 400; however, resident 7’s November and December 2025 MARs do not contain documentation of the resident’s blood sugar for numerous times/days throughout November and December 2025. During an interview with staff person 1 on 03/12/2026, staff person 1 confirmed this is accurate.
- The November and December 2025 MARs for resident 10 contain documentation to check resident 10’s blood sugar once a day; however, resident 10’s November and December 2025 MARs do not contain documentation of the resident’s blood sugar for numerous times/days throughout November and December 2025. During an interview with staff person 1 on 03/12/2026, staff person 1 confirmed this is accurate.
- The record for resident 6 contains a signed physician’s order, dated 10/15/2025, to discontinue Farxiga 10MG oral daily (Dapagliflozin Propanediol 10MG); however, resident 6’s November 2025 medication administration record (MAR) contains 17 days of staff initials at 9:00AM that the aforementioned medication was administered to the resident. The record for resident 6 contains a signed physician’s order, dated 10/29/2025, to change Diclofenac Gel to PRN (as needed) four times daily; however, resident 6’s November 2025 MAR from 11/11/2025 to 11/26/2025 contains 37 instances of staff initials that Diclofenac Gel was administered to the resident with a description of the order that states Diclofenac Gen apply 2 grams to joint of upper extremities 4 times a day at 9:00AM, 1:00PM, 5:00PM and 9:00PM. The record for resident 6 contains a signed physician’s order, dated 11/26/2025, for Lokelma Powder 10 Grams every other day for elevated potassium. Resident 6’s December 2025 MAR contains staff initials for the administration of the aforementioned medication every day from 12/04/2025 through 12/25/2025 and 12/27/2025, 12/28/2025, and 12/29/2025.
- The record for resident 8 contains a signed physician’s order to discontinue Biofreeze to right heel and skin prep to both heels, dated 10/29/2025; however, resident 8’s November 2025 MAR contains documentation of staff initials as administering Biofreeze 15 times between 11/12/2025 to 11/11/25/2025 and administering skin prep to the resident’s heels at 8:00AM on 11/21/2025 and 11/23/2025.
- The record for resident 15 contains a discontinue order for Hydrocortisone, dated 10/29/2025; however Hydrocortisone was administered to the resident 7 times in November 2025. The record for resident 15 contains a physician’s order, dated 10/30/2025, to change Urispas from 4 times daily to 3 times daily; however, the aforementioned medication was administered 4 times daily in November 2025.
- The September 2025 MARs for residents 1, 2, 3, 4 and 5 do not have documentation of staff initials for the administration of medications for numerous times/days throughout September 2025 for the aforementioned residents. During an interview with staff person 1 on 03/12/2026, staff person 1 confirmed this is accurate.
- The November 2025 MARs for residents 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, and 19 do not have documentation of staff initials for the administration of medications for numerous times/days throughout November 2025 for the aforementioned residents. During an interview with staff person 1 on 03/12/2026, staff person 1 confirmed this is accurate.
- The December 2025 MARs for residents1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, and 19 do not have documentation of staff initials for the administration of medications for numerous times/days throughout December 2025 for the aforementioned residents. During an interview with staff person 1 on 03/12/2026, staff person 1 confirmed this is accurate.
February 3, 2026Complaint survey
November 18, 2025Complaint survey
- Resident 1 resides in the facility’s safe, secure unit. The record for resident 1 contains an assessment of serious cognitive impairment, dated 03/30/2023, that the resident has a serious cognitive impairment due to a primary psychiatric diagnosis of dementia and is unable to recognize danger or protect his own safety and welfare and a review of appropriateness of continued residence in special care unit, dated 01/09/2025, that the resident is still appropriate to reside in the safe, secure unit due to being unable to make decisions for well being and safety due to diagnosis of dementia and unable to self-preserve.
- The uniform assessment instrument (UAI) for resident 1 reassessment date 03/31/2025, indicates that resident 1’s behavior pattern is wandering/passive – weekly or more and the type of inappropriate behavior is that the resident goes into other resident rooms and is wanting to leave the facility. The individualized service plan (ISP) for resident 1, dated 03/31/2025, indicates that the resident resides in the facility’s secured unit and that the resident will remain safe in a secured unit. The ISP also indicates that the resident has an identified need of wandering and that facility staff will involve the resident in small activity groups, redirection and coax into activity sessions.
- The licensing inspector (LI) received an incident report via email from staff person 1 on 11/01/2025 that at around 5:11PM on 11/01/2025 staff person 2 notified staff person 1 that they could not locate resident 1 anywhere in the facility and that 911 and the resident’s family were called. The incident report also states that the resident was located at 5:45PM by someone passing by on a nearby highland who flagged down a medic for help and the medic transported the resident to the emergency room.
- Interview with staff person 1 on 11/18/2025 revealed that the resident left the facility’s safe, secure unit via the door on the D hall of the unit that leads to the unfenced area of the outside of the building. Staff person 1 stated that the zip tie to the Maglock Release case was cut and the switch to the Maglock was turned off which allowed the resident to open the door to the outside of the building and elope. Staff person 1 informed the LI that the resident was found by a person in the community outside of a local business which according to Google Maps is located 0.6 miles from the facility. The resident was then taken to the hospital. Emergency department documentation, service date/time 11/01/2025 at 8:09PM, states that the chief complaint is EMS states on page 1 of 5 that resident 1 had a witnessed mechanical fall, resident 1 tripped on the sidewalk striking the right side of his head and right elbow and that it is believed that resident 1 wandered off from The Elms of Lynchburg.
November 18, 2025Inspection
- Resident 1 has resided at the facility since 09/16/2025. The Report of Resident Physical Examination in the record for resident 1, dated 09/09/2025, contains documentation for significant medical history that the resident has had decreased orientation, increased confusion and steady increase in confusion over past few months due to his wife passing away in January. The Report of Resident Physical Examination also states on page 2 that the resident requires supervision due to confusion and occasional exit seeking.
- The record for resident 1 contains a history and physical by a physician, dated 09/18/2025, that the resident admits to the facility from a skilled nursing facility following a hospitalization for mild dementia and the resident reports recent episode of memory loss and confusion, including an incident where he drove from Lynchburg to Alta Vista and did not know where he was or why he was going there and that the resident describes his memory as “excellent” but notes that he “just clicked out” during the incident.
- A note written by staff person 1, dated 10/17/2025 at 11:30AM, states that the resident has a new order for Hydroxyzine 25MG every 8 hours as needed (PRN) for agitation and that the resident has packed his clothes and stated he’s moving and also stated that he had to help his wife who is deceased, but not really. An additional note by staff person 1, dated 10/23/2025 at 5:00PM, states that the resident was seen by the nurse practitioner (NP) on this date at the facility and ordered a urine culture to rule out a urinary tract infection (UTI). A signed physician’s order in the record for resident 1, signed and dated 10/23/2025, states for a urine culture to be conducted due to altered mental status (AMS). During on-site inspection on 11/18/2025, staff person 1 informed the licensing inspector (LI) that the urine culture was negative for UTI.
- The LI received an incident report via email from staff person 2 on 10/29/2025 that on 10/29/2025 resident 1 left the facility on foot after 11:15AM. Resident 1 stated that he caught a cab to the apartment complex where he used to live. The office manager of the apartment complex recognized the resident and called the resident’s daughter. The resident’s daughter then called the facility at 12:01PM on 10/29/2025 to inform the facility of the whereabouts of the resident. According to Google Maps, the apartment complex is located 5.3 miles from the facility.
- A note written by staff person 3, dated 10/29/2025 at 2:00PM, contains documentation that at about 12:15PM on 10/29/2025 resident 1 was noticed to be missing, a building sweep and grounds sweep was conducted, but resident was not sighted during either. Resident 1 was last seen by staff person 3 at 11:15AM and was given his Ensure and resident 1 was visiting with another resident in room 110. Resident 1 was found at the apartment complex he use to live and was picked up and returned back to The Elms of Lynchburg about 1:00PM. Staff person 3 also documented that the resident had a fall while he was gone from the facility and has injuries to his left pinky finger and ring finger (fingernail area).
- The UAI for resident 1, dated 09/04/2025, states on page 2 that the resident is disoriented – some spheres, some of the time; however, there is no documentation for which spheres are affected. Interview with staff person 1 revealed that the spheres affected are time and place.
November 18, 2025Inspection
- The document, “Barrier Crimes for Licensed Assisted Living Facilities and Adult Day Care Programs”, dated October 2023, states that an assisted living facility cannot hire anyone who has a conviction for an offense in clause (i) of the barrier crime definition in 19.2-392.02 of the Code of Virginia.
- The record for staff person 1, date of hire 09/24/2025, contained a Virginia Criminal Record, that staff person 1 was found guilty of a felony barrier crime on 02/10/2016 that is contained in 19.2-392.02 of the Code of Virginia. Interview with staff person 2 confirmed this is accurate.
November 18, 2025Complaint survey
- The record for resident 1 contains a signed physician’s order, dated 10/07/2025, for amlodipine 5MG 1 tablet daily, carvedilol 6.25MG 1 tablet two times daily, and polyethylene glycol 3350 (Miralax) 17 g once daily.
- The resident’s November 2025 MAR does not contain staff initials for the administration of the following medications: amlodipine 5MG on 11/13/2025, 11/15/2025 and 11/16/2025; carvedilol 6.25MG on 11/12/2025, 11/13/2025, 11/14/2025, 11/15/2025 and 11/16/2025; and Miralax on 11/12/2025, 11/13/2025, 11/15/2025 and 11/16/2025. Interview with staff person 1 confirmed this is accurate.
- The record for resident 1 contains a signed physician’s order, dated 10/07/2025, for polyethylene glycol 3350 (Miralax) 17g given by mouth every day.
- The resident’s October and November 2025 medication administration records (MARs) contain documentation that between 10/08/2025 to 11/17/2025 the resident refused Miralax 20 days.
- Interview with staff person 1 revealed that the facility’s medication management plan should include documentation that all medication administration staff should report medication refusals to the resident’s physician and the aforementioned refusals should have been reported to resident 1’s physician. Staff person 1 confirmed that there is no documentation that the resident’s doctor has been made aware of the aforementioned refusals.
- The record for resident 1 contains a signed physician’s order to discontinue Pantoprazole on 10/09/2025; however, the resident’s October 2025 medication administration record (MAR) contains staff initials as administering this medication on 10/11/2025 when it had been discontinued by the physician.