8
Inspections
On record
4
With violations
Visits that cited something
4
Clean visits
Nothing cited
12
Violations cited
Individual findings
12
Standards cited
Distinct rules
4
Complaint visits
Prompted by a complaint

Viva Senior Living At Stafford was inspected 8 times between October 1, 2024 and March 12, 2026 by the Virginia Department of Social Services. 4 of those visits ended with violations cited and 4 with none. Across that history VDSS cited 12 violations under 12 distinct standards. 4 inspections were prompted by a complaint.

A violation is a licensing standard - a rule in the Virginia Administrative Code - that the inspector found the facility was not meeting. Each is shown with the evidence the inspector recorded and, where VDSS publishes it, the facility's own plan of correction.

Every inspection listed here is currently published on the VDSS site.

Provider Information

Facility type
Assisted Living Facility
License type
One Year
License expires
04/14/2026
Administrator
Christina Cidoni
Licensing inspector
Patricia Koval
Inspector phone
(804) 621-6046
Approved for
Non-Ambulatory · Special Care Unit · Assisted Living

Inspection History

8

Select an inspection to read the areas reviewed, the inspector's comments and any violations cited.

March 12, 2026Inspection6 violations
Inspection dates
03/12/2026
Areas reviewed
22VAC40-73 Administration and Administrative Services22VAC40-73 Personnel22VAC40-73 Staffing and Supervision22VAC40-73 Admission, Retention and Discharge of Residents22VAC40-73 Resident Care and Related Services22VAC40-73 Resident Accommodations and Related Provisions22VAC40-73 Building and Grounds22VAC40-73 Emergency Preparedness22VAC40-73 Additional Requirements for Facilities that Care for Adults with Cognitive Impairments22VAC40-90 Background Checks for Assisted Living Facilities22VAC40-90 Sworn Statement
Comments
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/12/2026 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 47 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: The LI observed residents participating in activity programs and eating meals. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
Violations
22VAC40-73-970-A
Based on facility record review and staff interview, the facility failed to ensure fire drill frequency was in accordance with the current edition of the Virginia Statewide Fire Prevention Code (13VAC5-51.
Evidence
  1. On 3/12/2026 the LI asked staff 4 for record of fire drills. Staff 4 gave the LI a binder that contained three Record of Monthly Fire Drill reports dated 2/20/2024, 4/3/2024 and 12/3/2024.
  2. Staff 4 indicated there were no other reports of fire drills.
Plan of correction
This violation has been corrected, since the new maintenance director was hired on January 13, 2026 all fire drills have been conducted to date
22VAC40-90-40-B
Based on staff record review, the facility failed to obtain within 30 days of employment for each employee a criminal history record report.
Evidence
  1. Staff 5 hired 6/23/2025 had a Central Criminal Records Exchange report of file with a received date of 10/01/2025.
Plan of correction
Unknown as to why an original one was not done at the time of hire. Will ensure will not happen again going forward.
22VAC40-73-990-B
Based on facility record review and staff interview, the facility failed to ensure procedures in the plan for resident emergencies required in subsection A of this section shall be reviewed by the facility at least every six months with all staff.
Evidence
  1. On 3/12/2026 the LI asked staff 4 for record of review of the plan for resident emergencies every six month with all staff.
  2. Staff 4 stated the reviews were not done due to the absence of maintenance personnel.
Plan of correction
Semi- annual review was done in April next will be in October
22VAC40-73-450-F
Based on resident record review, the facility failed to update the Individualized Service Plan (ISP) as needed for a significant change of a resident’s condition.
Evidence
  1. Resident 1 admitted 3/24/2025 had a diet order form dated 11/25/2025 for a pureed diet, an order for a hospice referral dated 11/23/2025, and an order to cleanse wound to left heel dated 12/5/2025. None of these needs were identified on the ISP dated 4/24/2025.
  2. Resident 2 admitted 6/18/2024 had an order dated 11/13/2025 for OT (occupational therapy) to tx (treat) 3x/wk for 1 wk and then 5x/wk for 3 wks. This need was not identified on the ISP dated 8/27/2025.
Plan of correction
Updated and corrected immediately will continue to update care plans, now that we are used to the new system
22VAC40-73-950-E
Based on facility record review and staff interview, the facility failed to implement an orientation and semi-annual review on the emergency preparedness and response plan for all staff, residents, and volunteers.
Evidence
  1. On 3/12/2026 the LI asked staff 4 for record of semi-annual review of the emergency preparedness and response plan for the staff.
  2. Staff 4 stated the reviews were not done due to the absence of maintenance personnel.
Plan of correction
Semi- annual review was done in April next will be in October
22VAC40-73-720-A
Based on resident record review, the facility failed to include the do not resuscitate order in the Individualized Service Plan (ISP).
Evidence
  1. Resident 1 admitted 3/24/2025 had a do not resuscitate order on filed dated 11/18/2025. The ISP dated 4/24/2025 did not include the do not resuscitate order.
Plan of correction
Updated and corrected immediately will continue to update care plans, now that we are used to the new system
March 12, 2026Complaint survey0 violations
Inspection dates
03/12/2026
Areas reviewed
22VAC40-73 PERSONNEL22VAC40-73 STAFFING AND SUPERVISION22VAC40-80 COMPLAINT INVESTIGATION
Comments
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/12/2026 from 12:00 p.m. until 12:30 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 05/19/2025 regarding allegations in the area(s) of: Administration and Administrative Services and Personnel. Number of residents present at the facility at the beginning of the inspection: 46 in-house The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed: 1 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: Licensing staff observed staff interacting with residents. Additional Comments/Discussion: NA An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Patricia Koval, Licensing Inspector at (804) 621-6046 or by email at patricia.koval@dss.virginia.gov
Violations
No violations cited
The inspector documented no violation of standards at this inspection.
April 2, 2025Inspection4 violations
Inspection dates
04/02/2025
Areas reviewed
Administration and Administrative ServicesPersonnelStaffing and SupervisionAdmission, Retention and Discharge of ResidentsResident Care and Related ServicesResident Accommodations and Related ProvisionsBuilding and GroundsEmergency PreparednessAdditional Requirements for Facilities that Care for Adults with Cognitive ImpairmentsBackground Checks for Assisted Living FacilitiesSworn Statement
Comments
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 4/2/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 44 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 3 Observations by licensing inspector: The LI observed residents participating in activity programs and eating lunch. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
Violations
22VAC40-73-410-A
Based on resident record review and staff interview, the facility failed to, upon admission, provide an orientation for new residents and their legal representatives.
Evidence
  1. Resident 1, admitted on 3/24/2025, did not have a documented orientation to the emergency response procedures, mealtimes or use of the call system.
  2. Staff 4 confirmed there was not a resident orientation completed that included emergency response procedures, mealtimes or the call system.
Plan of correction
Completed new orientation form for Residents under new company please see attached form for sample. Resident 1 orientation is attached for review.
22VAC40-73-250-D
Based on staff record review, the facility failed to, on or within seven days prior to the first day of work at the facility shall submit the results of a risk assessment, documenting the absence of tuberculosis
Evidence
  1. Staff 1, hired 1/6/2025, had a blank tuberculosis screening form in their file.
Plan of correction
Completed on 4/3/25 A new tickler has been completed to follow up with missing TB screenings. We are now completing all assessments every August of every year. And also upon hire.
22VAC40-73-1140-B
Based on staff record review and staff interview, the facility failed to ensure direct care staff within four months of the starting date of employment in the safe, secure environment shall attend 10 hours of training in cognitive impairment.
Evidence
  1. At the time of review on 4/2/2025, Staff 2, hired 8/27/2024, had completed 7 hours of training in cognitive impairment.
  2. Staff 4 confirmed there were no more hours documented for cognitive impairment training.
Plan of correction
Staff number 2 has completed his additional 5 hours of cognitive training via Teepa Snow videos.
22VAC40-73-450-E
Based on resident record review, the facility failed to have the Individualized Service Plan (ISP) signed and dated by the resident or his legal representative.
Evidence
  1. Resident 1 had an ISP file dated 3/17/2025 that did not include a signature from the resident or his legal representative.
  2. Resident 2 had an ISP file dated 2/14/2025 that did not include a signature from the resident or his legal representative.
Plan of correction
All lSPs are normally signed in person unless they are out of state or are unable to come in. Then we do the care plan meeting via teams. We just switched over to online ISP's and on the day of inspection a new one was printed out, not realizing it was unsigned. As ISPs are being updated into our system and are all completed our system will enable us to receive electronic signatures from POA's. Both residents 1 and 2 were both done via teams and were verbally signed as via teams meeting.
March 11, 2025Complaint survey0 violations
Inspection dates
03/11/2025
Areas reviewed
Resident Care and Related Services
Comments
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/11/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 1/26/2025 regarding allegations in the area(s) of: Number of residents present at the facility at the beginning of the inspection: 47 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: NA Number of staff records reviewed: NA Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: NA Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
Violations
No violations cited
The inspector documented no violation of standards at this inspection.
March 11, 2025Complaint survey0 violations
Inspection dates
03/11/2025
Areas reviewed
Resident Care and Related ServicesStaffing and Supervision
Comments
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/11/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 1/26/2025 regarding allegations in the area(s) of: Resident Care and Related Services and Staffing and Supervision Number of residents present at the facility at the beginning of the inspection: 47 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: NA Number of staff records reviewed: NA Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 3 Observations by licensing inspector: LI toured facility including the kitchen and snack stations. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the (allegation(s)/self-report) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
Violations
No violations cited
The inspector documented no violation of standards at this inspection.
March 11, 2025Complaint survey1 violation
Inspection dates
03/11/2025
Areas reviewed
Administration and Administrative ServicesStaffing and SupervisionResident Care and Related Services
Comments
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/11/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 47 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 1 Observations by licensing inspector: The LI observed residents participating in activity programs. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported some, but not all of the allegations; area(s) of non-compliance with standard(s) or law were: Staffing and Supervision A violation notice was issued; any violation(s) not related to the complaint but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
Violations
22VAC40-73-280-B
Based on staff interview, the facility failed to maintain a written plan that specifies the number and type of direct care staff required to meet the day-to-day, routine direct care needs and any identified special needs for the residents in care.
Evidence
  1. The LI asked Staff 1 for the facility’s written staffing plan and she referred to the Disclosure Statement. Staff 1 stated she would need to develop a plan.
Plan of correction
To address the issue of facility not having a written staffing plan in place as per corrective action: Will complete DSS staffing plan as per DSS regulation 22VAC40-73-280B
December 10, 2024Inspection1 violation
Inspection dates
12/10/2024
Areas reviewed
Administration and Administrative ServicesPersonnelAdmission, Retention and Discharge of ResidentsResident Care and Related ServicesBuilding and GroundsBackground Checks for Assisted Living FacilitiesSworn Statement
Comments
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 1/13/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 47 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 5 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: LI observed residents participating in activity programs. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
Violations
22VAC40-73-390-A
Based on resident record review, the facility failed to, at or prior to the time of admission, there shall be a written agreement/acknowledgement of notification dated and signed by the resident or application for admission or the appropriate legal representative, and by the licensee or administrator.
Evidence
  1. Resident 1 had a resident agreement on file signed by the resident’s legal representative on 1/3/2025. The facility’s change of ownership went into effect on 10/15/2024.
  2. Resident 2 had a resident agreement on file signed by the resident’s legal representative on 1/8/2025. The facility’s change of ownership went into effect on 10/15/2024.
  3. Resident 3 had a resident agreement on file signed by the resident’s legal representative on 11/25/2024. The facility’s change of ownership went into effect on 10/15/2024.
Plan of correction
All residents contracts are now signed. Due to the change of ownership, it took a couple of weeks to set up new contracts. We also changed from daily rates to monthly rates and family members took a long time to return said contracts and they signed them the date they did them.
October 1, 2024Inspection0 violations
Inspection dates
10/01/2024
Areas reviewed
22VAC40-73 BUILDINGS AND GROUND
Comments
Type of inspection: New Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 10/1/2024 11:15am – 12:00pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: n/a Number of staff records reviewed: n/a Number of interviews conducted with residents: n/a Number of interviews conducted with staff: 1 Observations by licensing inspector: Observed resident rooms, common areas, and courtyard. Additional Comments/Discussion: This is a change of ownership inspection to measure resident rooms to ensure square footage requirements. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website should the facility be issued a license to operate. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of a licensed facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at 540-680-9469 or by email at sarah.pearson@dss.virginia.gov
Violations
No violations cited
The inspector documented no violation of standards at this inspection.