Tilden Memory Care & Assisted Living was inspected 7 times between November 18, 2022 and May 12, 2026 by the Virginia Department of Social Services. 5 of those visits ended with violations cited and 2 with none. Across that history VDSS cited 24 violations under 23 distinct standards.
A violation is a licensing standard - a rule in the Virginia Administrative Code - that the inspector found the facility was not meeting. Each is shown with the evidence the inspector recorded and, where VDSS publishes it, the facility's own plan of correction.
Every inspection listed here is currently published on the VDSS site.
Provider Information
Inspection History
7Select an inspection to read the areas reviewed, the inspector's comments and any violations cited.
May 12, 2026Inspection
- The staffing plan stated that 1 Registered Medication Aide (RMA) was scheduled on Monday through Friday, 7:00 am to 3:00 pm, 2:30 pm – 10:30 pm, and 10:00 pm to 7:15 am; 1 Certified Nurse’s Aide (CNA) was scheduled on Monday through Friday, 7:00 am to 8:00 pm; and 1 RMA Saturday through Sunday, 7:00 am to 7:00 pm and 7:00 pm to 7:00 am.
- May and November 2025’s work schedule indicated that an RMA was not scheduled 7:00 am to 3:00 pm on the following weekdays: 05/05-07/2025.
- May 2025, November 2025, and February 2026’s work schedule indicated that an RMA was not scheduled 7:00 am to 7:00 pm on the following weekend days: 05/04/2025, 05/11/2025,05/24-25/2025, 05/31/2025, 12/20-21/2025, 02/08/2026, and 02/22/2026.
- May and December 2025’s work schedule indicated that an RMA was not scheduled from 7:00 pm to 7:00 am on the following weekend days: 05/10/2025, 05/17-18/2025, 11/30/2025, 12/14/2025, 12/20/2025, and 12/27/2025.
- May 2025’s and February 2026’s work schedule indicated that a CNA was not scheduled on the following days: 05/04-05/2025, 05/07/2025, 05/09/2025, 05/12/2025, 05/14/2025, 05/16/2025,05/19/2025, 05/21/2025, 05/23/2025, 05/26/2025, 05/28/2025, and 05/30/2025.
- During the onsite inspection, 05/12/2026, staff 5 acknowledged that the written schedule for May 2025, November 2025, and February 2026’s were not updated to include absences, substitutions or changes.
- Resident 1’s ISP (dated, 02/11/2026) stated “without orientation due to cognitive impairment related to dementia;” however, the ISP did not include an inability to use a signaling device.
- Resident 2’s ISP (dated, 06/24/2025) stated, “without orientation;” however, the ISP did not include an inability to use a signaling device.
- During the onsite inspection, 05/12/2026, staff 5 confirmed that resident 1 and resident 2 were without orientation and have an inability to use a signaling device, which was not documented on their ISPs.
- Resident 1 was prescribed Amlodipine Besylate 2.5 MG (start date, 01/07/2026) that was discontinued by a physician on 04/03/2026. April 2026’s MAR indicated that resident 1 was administered Amlodipine Besylate 2.5 MG, 04/03-10/206.
- During the onsite inspection, 05/12/2026, staff 6 acknowledged that resident 1’s Amlodipine Besylate 2.5 MG was not administered in accordance with the physician’s order, as the medication was discontinued on 04/03/2026 and documented as administered, 04/03-10/2026.
- Resident 2 was prescribed Apixaban 2.5 MG (take 1 tablet by mouth every 12 hours for a total of 35 days) on 11/18/2025. Resident 2’s medication, Apixaban 2.5 MG were not transcribed on November 2025’s MAR.
- During the onsite inspection, 05/12/2026, staff 6 acknowledged that resident 2’s Apixaban 2.5 MG was not administered in accordance with the physician’s order, as the medication was ordered on 11/18/2026 for a total of 35 days but was not documented as administered on the November 2025’s MAR.
- During the onsite inspection, 05/12/2026, licensing inspector (LI) reviewed the first aid kit and noted that the antiseptic wipes expired 08/31/2025. LI observed that the first aid kit also included wound and burn dressing that expired on 08/01/2023.
- During the onsite inspection, 05/12/2026, staff 5 confirmed that the first aid kit included items with expiration dates that have already passed, antiseptic wipes, 08/31/2025 and wound and burn dressing, 08/01/2023.
- Upon request, 05/12/2026, the facility did not provide documentation that resident emergencies were reviewed with all staff at least every six months.
- During the onsite inspection, 05/12/2026, staff 5 acknowledged that documentation of resident emergencies were not provided to the licensing department representative.
- Resident 1 received a discontinue order for Amlodipine Besylate 2.5 MG (1 tablet by mouth every morning for blood pressure) on 04/03/2026. Resident 1’s April 2026 MAR indicated that the Amlodipine Besylate 2.5 MG was administered 04/03-10/2026. Amlodipine Besylate 2.5 MG was documented as discontinued on the April 2026 MAR on 04/10/2026.
- During the onsite inspection, 05/12/2026, staff 6 acknowledged that Resident 1’s medication, Amlodipine Besylate 2.5 MG was discontinued on 04/03/2026; however, the medication was documented as administered until 04/10/2026; and documented as discontinued on 04/10/2026.
- Resident 2 received a discontinue order for Tramadol HCL 50 MG on 04/03/2026. Resident 2’s April 2026’s MAR indicated that the Tramadol HCL 50 MG (1 tablet by mouth every 6 hours as needed for pain) was documented as discontinued on 04/10/2026.
- During the onsite inspection, 05/12/2026, staff 6 acknowledged that resident 2’s medication, Tramadol HCL 50 MG was discontinued on 04/03/2025 but was not documented as discontinued on the April 2025 MAR until 04/10/2025.
- Resident 2 received a physician’s order for Ativan 0.5 MG (PRN for breakthrough anxiety) on 11/12/2025. Resident 1’s Ativan 0.5 MG was not transcribed on the November 2025 MAR.
- Resident 2 received a physician’s order for Apixaban 2.5 MG (take 1 tablet by mouth every 12 hours) on 11/18/2025. Resident 2’s Apixaban 2.5 MG was not transcribed on the November 2025 MAR.
- During the onsite inspection, 05/12/2026, staff 6 acknowledged that resident 2 was prescribed Ativan 0.5 MG on 11/12/2026 and Apixaban 2.5 MG on 11/18/2025, but the medications were not transcribed on the November 2025 MAR.
May 12, 2026Inspection
- On 05/05/2026, licensing inspector received an incident report that stated, “at approximately 1:24 pm, resident 1 exited the building through our delayed-egress door after holding the door open and triggering the release countdown and the alarm.” Staff 2 immediately followed resident 1 and remained for approximately 9 minutes, until staff 2 re-entered the building for about two minutes, returning outside around 1:35 pm; however resident 1 was no longer in sight. Resident 1 returned on their own around 2:05 pm. To the present date, staff 2 is unaware of resident 1’s location while they were out of sight.
- Resident 1’s (admit date, 05/05/2026) Uniformed Assessment Instrument (UAI, dated, 04/15/2026) indicated that resident 1 was “disoriented – some spheres, some of the time” and “wandering/passive – weekly or more.”
- During the onsite inspection, 05/12/2026, staff 1 confirmed that the facility is mixed population and staff 2 did not assume general responsibility for the safety and well-being of resident 1 when leaving resident 1 outside without supervision.
- On 05/05/2026, the licensing department submitted an incident report stating that resident 1 eloped from the facility for approximately 25-30 minutes that afternoon.
- The Elopement/Missing Resident policy stated, “obtain updated medical evaluation from hospital or doctors office. Initiate any new orders; establish private duty care for resident oversight until resident re-assessment indicates there is no longer a need; and inservice care staff and any relevant staff members.
- Upon request, 05/12/2026, the facility did not provide documentation that a medical evaluation had occurred or was scheduled, private duty care was initiated for oversight or signed and dated inservice for care staff.
- During the onsite inspection, 05/12/2026, staff 1 confirmed that the Elopement/Missing Resident policy was not followed and documentation of resident 1’s medical evaluation, private duty oversight, and an inservice for care staff was not provided to licensing upon request.
April 25, 2025Inspection
- The disclosure statement was on a former department document (dated, 10/2019).
- On 04/25/2025, LI interviewed staff 3 who confirmed that the disclosure statement was not updated to the correct department approved form.
- Staff 4’s (hire date, 04/14/2025) criminal history record report was obtained on 11/14/2024.
- On 04/25/2025, LI interviewed staff 4 who confirmed that the criminal history record report for Staff 4 was obtained more than 90 days prior to the date of employment.
- Upon request the facility did not provide a semi-annual review on the emergency preparedness and response plan for all staff, residents, and volunteers.
- On 04/25/2025, LI interviewed staff 3 who confirmed that a semi-annual review on the emergency preparedness and response plan was not completed for all staff, residents, and volunteers.
- Resident 1’s records did not include a discharge statement.
- On 04/25/2025, LI interviewed staff 3 who confirmed that a discharge statement was not completed for resident 1.
- Upon request the facility did not provide volunteer 5’s records.
- On 04/25/2025, LI interviewed staff 3 who confirmed that the facility does not acquire or maintain volunteer records.
- Upon request the facility did not provide a staffing plan. The facility provided the disclosure statement.
- On 04/25/2025, LI interviewed staff 3 who confirmed that the disclosure statement was used as a staffing plan.
- The liability insurance was not prepared on a department statement form.
- On 04/25/2025, LI interviewed staff 3 who confirmed that the liability insurance was not prepared on a department statement form.
- Staff 2’s first aid certification expired 09/25/2024 and was completed with American Academy of CPR and First Aid, Inc.
- On 04/25/2025, LI interviewed staff 3 who confirmed that staff 2’s certification was expired on 09/25/2024 and not completed with a required organization.
- Upon request the facility did not provide a written emergency preparedness and response plan that included documentation of annual contact with the local emergency coordinator.
- On 04/25/2025, LI interviewed staff 3 who confirmed that the emergency preparedness and response plan did not include documentation of annual contact with the local emergency coordinator.
- The April 2025 (04/20-04/26/2025) schedule did not include job classifications and whomever was in charge at any given time.
- On 04/25/2025, LI interviewed staff 3 who confirmed that the staff schedule did not include job classifications and whomever was in charge.
April 24, 2024Inspection
- Resident 2 and Resident 3’s Pharmacy Reviews were completed on 09/20/2023, 03/13/2023, and 03/28/2023.
- No documentation was present in Resident 2 or Resident 3’s record regarding action taken to recommendation in the medication review.
- On 04/24/2024, LI interviewed Staff 4, who stated that he “did not know” it was a requirement to respond to physician recommendations for pharmacy reviews.
- The most recent inspection completed by the fire official was completed on 11/04/2022. On 04/24/2024, LI interviewed Staff 4, who stated, “the Fire Marshal and former LI did not advise that I needed an annual inspection completed.”
- Resident 2’s record contained documentation dated 01/10/2024 that stated an onset of an unspecified wound.
- On 04/24/2024, Staff 2 (hire date, 01/01/2023) and Staff 4 (hire date, 01/01/2023); both stated, they were “unaware” of the requirement to report incidents, such as wounds to the regional licensing office.
June 15, 2023Inspection
March 27, 2023Inspection
- d by the completion of the current screening form published by the Virginia Department of Health or a form consistent with it. Evidence: Staff #2 hired on 3/10/2023 did not have documentation of a current TB screening.
- Resident #1 was admitted on 1/1/2023. A plan of care was not developed until 1/2/2023.
- Resident #2’s most recent UAI dated 3/12/2023 did not assess the resident’s needs in mobility and eating/feeding.