Hawksbill Assisted Living was inspected 10 times between October 13, 2021 and September 18, 2025 by the Virginia Department of Social Services. 5 of those visits ended with violations cited and 5 with none. Across that history VDSS cited 11 violations under 10 distinct standards. 3 inspections were prompted by a complaint.
A violation is a licensing standard - a rule in the Virginia Administrative Code - that the inspector found the facility was not meeting. Each is shown with the evidence the inspector recorded and, where VDSS publishes it, the facility's own plan of correction.
Every inspection listed here is currently published on the VDSS site.
Provider Information
Inspection History
10Select an inspection to read the areas reviewed, the inspector's comments and any violations cited.
September 18, 2025Inspection
- On 9/18/2025, LI observed the 2:30 p.m. medication pass. It was noticed that the registered medication aide (RMA) did not use hand sanitizer in-between administering each resident’s medications.
- Facility provided LI with a copy of the written medication administration plan which stated on page 1 that RMAs should follow the steps for administering medications based on the medication administration refresher manual-0001.
- During an interview with the LI on 9/18/2025, staff 2 acknowledged that the RMA did not follow the facility procedures for medication administration which stated hands should be washed or an alcohol-based hand sanitizer used in between administering each resident’s medications.
- Resident 3 (admission 8/4/2025), was assessed on 8/4/2025 as being at a high risk for falls. The comprehensive ISP dated 8/6/2025 under the fall assessment section listed resident assessed as a high fall risk prior to admission and stated, “performed annually and as needed”. The ISP did not include a written description of what services would be provided to address the identified need.
- Resident 2 (admission 7/26/2025) was assessed on 7/26/2026 as being at a high risk for falls. The comprehensive ISP dated 7/28/2025 under the fall assessment section stated, “to monitor annually”. The ISP did not include a written description of what services would be provided to address the identified need.
- On 9/18/2025, the licensing inspector (LI) toured the facility and did not see any snacks at the refreshment station or a menu posted of what snacks were available.
- On 9/18/2025 during an interview with the LI, staff 2 stated the snack menu was typically posted in the common room along with snacks but confirmed both were missing at the time of the inspection.
July 17, 2025Inspection
June 16, 2025Complaint survey
- Photos of residents 1 and 2 were posted on the personal social media account of staff 2 on 12/15/2024.
- On 6/16/2025 staff 1 acknowledged that per policy, staff was not to post on personal social media accounts, only to the facility account.
June 16, 2025Inspection
March 4, 2025Complaint survey
- LI received complaint stating residents are told they can’t have seconds at meals.
- LI asked Resident 2, “can you get more food at meals?” and Resident 2 stated “sometimes you can and sometimes you can’t”.
- During interview with Resident 3 he stated there is not enough food and when he asks staff for more, they put their hands up in the air, and said they are not allowed to give more food.
March 4, 2025Complaint survey
September 19, 2023Inspection
September 29, 2022Inspection
- Resident 7 has the following order: Amlodip-Benaz 10-40mg capsule-Take one capsule by mouth daily.
- The September MAR for resident 7 indicates medication was not administered on 09/15/2022 through 09/28/2022. Documentation indicates “medication unavailable, med unavailable sheet completed”
- The LI interviewed the administrator who confirmed resident 7 did not receive the medication from 09/15/2022 through 09/28/2022 and physician was not notified.
- Resident 5 has the following order effective from 03/08/2021 through 09/07/2022: Blood Glucose Testing-Check blood sugar two times daily, call MD if less than 70 or greater than 350.
- Documentation in the September MAR indicates resident 5’s blood glucose was 398 on 09/01/2022 at 8:00am. There is no documentation of physician notification.
- Resident 5 has the following order: Novolog 100U/ML-Inject subcutaneously three times a day per sliding scale- 200-250 4 Units; 251-300 6 Units; 301-350 8 Units; 351-400 10 Units; Call NP if less than 80 or greater than 400.
- Documentation in the September MAR indicates resident 5’s blood glucose was 408 on 09/17/2022 at 5:00pm; 408 on 09/22/2022 at 5:00pm and 422 on 09/23/2022 at 5:00pm
- The LI interviewed the staff 3 who confirmed physician was not notified of resident’s blood glucose of 408 on 09/17/2022 at 5:00pm; 408 on 09/22/2022 at 5:00pm and 422 on 09/23/2022 at 5:00pm.
- The dietary oversight on file is dated 11/20/2021.
- An interview with the administrator on 09/29/2022 confirmed that an oversight of special diets had not been completed since 11/20/2021.
October 13, 2021Inspection
- Facility form, “Resident Incident/Accident Report” prepared on 10/04/2021 at 9:15pm, indicated that resident 1 "roommate rang for resident staff, staff went in he was on the floor rounded up in a ball and hit his head on the night stand; complained of neck pain."
- Nurse's note dated 10/04/2021 at 9:30pm "resident rounded out of bed, hit his head on night stand and is complaining of neck pain. He was in a ball when staff found him, they got him up and put him in bed, called family to let them know."
- Nurse's note dated 10/05/2021 at 10:15am "NP upset that she wasn't called about resident 1 falling yesterday evening. Wants him sent out to be evaluated. Has bruising on both eyes and swelling above both eyes. Sent resident out at 10:20am"
- There is no documentation indicating medical attention from a licensed health care professional was obtained immediately for resident 1.
- An interview with the administrator on 10/26/2021 confirmed medical attention was not secured immediately for resident 1.
- Facility form, “Resident Incident/Accident Report” prepared on 10/04/2021 at 9:15pm, indicated that resident 1 "roommate rang for resident staff, staff went in he was on the floor rounded up in a ball and hit his head on the night stand; complained of neck pain."
- Nurse's note dated 10/04/2021 at 9:30pm "resident rounded out of bed, hit his head on night stand and is complaining of neck pain. He was in a ball when staff found him, they got him up and put him in bed, called family to let them know."
- Nurse's note dated 10/05/2021 at 10:15am "NP upset that she wasn't called about resident 1 falling yesterday evening. Wants him sent out to be evaluated. Has bruising on both eyes and swelling above both eyes. Sent resident out at 10:20am"
- This incident was not reported to the regional licensing office within 24 hours as required.
- Resident 2 has the following order effective 09/27/2021-Eliquis 5mg tablet-Take one by mouth twice a day for A-fib.
- The Medication Administration Record (MAR) for resident 1 indicates medication was not administered on 10/10/2021 through 10/17/2021 at 8:00am; 10/11/2021 and 10/14/2021 at 5:00pm due to "medication unavailable"
- Page 185 #2b of the registered medication aide curriculum approved by the Virginia Board of Nursing indicates "every attempt must be made to get the drug and the attempt(s) must be documented.
- Resident 2 has the following order effective 09/27/2021: Blood glucose testing-Check blood glucose two times daily at 6:00am and 4:00pm. Call if less than 70 or greater than 300.
- Documentation in the Medication Administration Record (MAR) indicates resident's blood glucose level was 301 on 10/05/2021 at 6:00am; 306 on 10/07/2021 at 4:00pm; 337 on 10/14/2021 at 4:00pm; 316 on 10/15/2021 at 4:00pm.
- There is no documentation that prescriber was notified of blood glucose readings above 300.