Boughton Manor Care Home

Oaklea House, Stoke-on-trent ST12 9HE

CQC Location ID:1-12212079907

Ratings

Overall: Good
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Our view of the service

Date of assessment 22 and 23 July 2025. Boughton Manor Care Home is a ‘care home’ providing accommodation, nursing and personal care to older people and younger adults requiring support with their complex needs, including mental health needs. This was the first assessment under the home’s current provider. There were 27 people living at the home at the time of the assessment.

People's experience of this service

The majority of people living at the home had advanced and complex needs and therefore were unable to comment on their experience. However, we observed positive interactions. We sought feedback from relatives, and they all spoke incredibly highly of the home, the staff and the management. Comments included, “This home is absolutely fantastic. The manager and every member of staff are very caring and good,” “It is a wonderful place and the staff are fantastic. This home is as good as it gets,” and “The staff are kind to us and very good with [Person]. They involve us in any changes to their care.”