Texas HHS Long-Term Care · Facility Report

River Oaks Assisted Living and Memory Care

📍 1530 E. Sandy Lake Rd, Coppell, Dallas, TX 75019

ID 001cv00000Rsa2BAARType BLicensed
40
Citations
16
Health Code
24
Life Safety
2
Citation Dates
0
Enforcement Actions

The most recent comprehensive inspection of RIVER OAKS ASSISTED LIVING AND MEMORY CARE occurred on April 09, 2026, 40 violations of state standards were cited.

Findings may include citations from previous inspections. A citation is a rule violation noted by a state surveyor; the tables below show each one and whether the facility has recorded a correction date.

Provider Information

Status
Licensed
Type
Type B
Type AResidents must be physically and mentally able to evacuate the facility unassisted, are capable of following directions in an emergency, and do not require routine attendance during nighttime sleeping hours.
Type BResidents may need staff help to evacuate, may not be able to follow directions in an emergency, and may require attendance during nighttime sleeping hours. These facilities are held to stricter staffing and fire safety requirements.
Type CA four-bed facility that meets the state's adult foster care requirements — a small, home-style setting rather than a larger institutional one.
County
Dallas
Licensee
Coppell ALF, LLC
Phone
(214) 390-2450
Accepts Medicare
No
Accepts Medicaid
No
Alzheimer Certification
Yes

Findings

40 citations across 2 dates

Health Code

16 citations
DateCorrectedState Violation Cited
5/12/2025PendingThe facility failed to have sufficient staff to assure that each resident would receive the kind and amount of supervision and care required to meet basic needs.
5/12/2025PendingThe facility failed to ensure each resident was free from abuse and unnecessary restraints.
5/12/2025PendingThe facility failed to conduct required fire drills and document fire drills on the required form.
5/12/2025PendingThe provider failed to properly post or disclose to prospective residents the facility's normal 24-hour staffing pattern.
5/12/2025PendingThe facility failed to train all staff in which conditions to report to the facility manager prior to their assuming any job responsibilities.
5/12/2025PendingThe facility failed to keep a copy of the initial or annual search of the NAR and EMR in the employee's personnel file.
5/12/2025PendingThe facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.
5/12/2025PendingThe facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
5/12/2025PendingThe provider failed to post the facility license as required.
5/12/2025PendingThe facility failed to post an HHSC sign that specifies how complaints may be filed with HHSC.
5/12/2025PendingThe facility failed to post a copy of the most recent inspection report.
5/12/2025PendingThe facility failed to post the Provider Bill of Rights.
5/12/2025PendingThe facility failed to post the telephone number of the managing local ombudsman and the Ombudsman Program.
5/12/2025PendingThe provider failed to post the facility's normal 24- hour staffing patterns.
5/12/2025PendingThe facility failed to post HHSC telephone hotline number to report suspected abuse, neglect, or exploitation.
5/12/2025PendingThe facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Life Safety Code

24 citations
DateCorrectedState Violation Cited
4/9/2026PendingThe facility failed to obtain pressure tests of gas piping in the facility.
4/9/2026PendingThe facility failed to conduct and document a risk assessment for potential emergencies or disasters.
4/9/2026PendingThe facility's plan failed to document the contact information for the EMC for the area.
4/9/2026PendingThe facility's plan failed to include a process that ensures communication with the EMC.
4/9/2026PendingThe facility's plan failed to include the location of a current list of the facility's resident population.
4/9/2026PendingThe facility failed to notify each resident, next of kin, or legally authorized representative how to register for evacuation assistance with 2-1-1 Texas.
4/9/2026PendingThe facility failed to register with 2-1-1 Texas to assist the state in identifying persons who may need assistance in a disaster.
4/9/2026PendingThe facility failed to include a section addressing direction and control in the emergency preparedness and response plan.
4/9/2026PendingThe facility failed to include a section addressing warning in the emergency preparedness and response plan.
4/9/2026PendingThe facility failed to include a section addressing communication in the emergency preparedness and response plan.
4/9/2026PendingThe facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
4/9/2026PendingThe facility failed to include a section addressing transportation in the emergency preparedness and response plan.
4/9/2026PendingThe facility failed to include a section addressing health and medical needs in the emergency preparedness and response plan.
4/9/2026PendingThe facility failed to provide the required emergency preparedness and response plan training and conduct drills.
4/9/2026PendingThe facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
4/9/2026PendingThe facility failed to have a complete fire safety plan for the protection of everyone in the facility in the event of a fire.
4/9/2026PendingThe facility failed to inspect, test, and maintain carbon monoxide detection system components.
4/9/2026PendingThe facility failed to inspect and test required smoke dampers.
4/9/2026PendingThe facility failed to keep documentation about the fire alarm system onsite at the facility.
4/9/2026PendingThe facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.
4/9/2026PendingThe facility failed to ensure equipment could be accessed to the facility could inspect, test, and service the equipment.
4/9/2026PendingThe facility failed to ensure flammable and combustible liquids were not stored in buildings used by residents.
4/9/2026PendingThe facility failed to store oxygen provided by the facility in a safe and sanitary manner.
4/9/2026PendingThe facility failed to provide the minimum levels of illumination required in the facility.

Enforcement Actions

0 records
✅
No enforcement actions found
The state has not taken formal action against this license.