15
Citations
15
Health Code
0
Life Safety
1
Citation Dates
1
Enforcement Actions
The most recent comprehensive inspection of ARBOR HILLS MEMORY CARE COMMUNITY occurred on April 10, 2025, 15 violations of state standards were cited.
Findings may include citations from previous inspections. A citation is a rule violation noted by a state surveyor; the tables below show each one and whether the facility has recorded a correction date.
Provider Information
Status
Licensed
Type
Type B
Type AResidents must be physically and mentally able to evacuate the facility unassisted, are capable of following directions in an emergency, and do not require routine attendance during nighttime sleeping hours.
Type BResidents may need staff help to evacuate, may not be able to follow directions in an emergency, and may require attendance during nighttime sleeping hours. These facilities are held to stricter staffing and fire safety requirements.
Type CA four-bed facility that meets the state's adult foster care requirements — a small, home-style setting rather than a larger institutional one.
County
Collin
Licensee
Plano Arbor Hills LLC
Phone
(972) 509-8905
Accepts Medicare
No
Accepts Medicaid
No
Alzheimer Certification
Yes
Findings
15 citations across 1 dateHealth Code
15 citations| Date | Corrected | State Violation Cited |
|---|---|---|
| 4/10/2025 | Pending | The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation. |
| 4/10/2025 | Pending | The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required. |
| 4/10/2025 | Pending | The facility failed to conduct required fire drills and document fire drills on the required form. |
| 4/10/2025 | Pending | The facility failed to conduct criminal history checks of employees and applicants. |
| 4/10/2025 | Pending | The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable. |
| 4/10/2025 | Pending | The facility failed to search the NAR and EMR annually. |
| 4/10/2025 | Pending | The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually. |
| 4/10/2025 | Pending | The facility failed to ensure each resident was free from abuse, neglect, and exploitation. |
| 4/10/2025 | Pending | The facility failed to have staff sign a statement indicating an employee may be criminally liable for the failure to report abuse, neglect, or exploitation. |
| 4/10/2025 | Pending | The facility failed to conduct and document a risk assessment for potential emergencies or disasters. |
| 4/10/2025 | Pending | The facility failed to document any reviews and updates made to the plan. |
| 4/10/2025 | Pending | The facility failed to ensure direct care staff completed 12 hours of annual in- service education regarding Alzheimer's disease. |
| 4/10/2025 | Pending | The facility failed to employ a qualified activity director for a minimum of 20 hours weekly. |
| 4/10/2025 | Pending | The facility failed to ensure the activity director or designee attended at least six hours of continuing education annually. |
| 4/10/2025 | Pending | The facility failed to establish and maintain an infection control policy and procedure designated to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of disease and infection. |
Life Safety Code
0 citationsNo Life Safety Code violations on record
The state lists no citations in this category for this facility.
Enforcement Actions
1 record9/30/2024Administrative Penalty$2250.00
Related Violations
| TAC | State Violation Cited |
|---|---|
| 553.267(a)(3)(E)(ii) | The facility failed to ensure each resident was free from abuse, neglect, and exploitation. |