19
Citations
11
Health Code
8
Life Safety
3
Citation Dates
1
Enforcement Actions

The most recent comprehensive inspection of Franklin Heights Nursing & Rehabilitation occurred on July 01, 2026, 19 violations of state standards were cited.

Findings may include citations from previous inspections. A citation is a rule violation noted by a state surveyor; the tables below show each one and whether the facility has recorded a correction date.

Provider Information

Status
Licensed
Service Type
SNF/NF
County
El Paso
Owner
West Wharton County Hospital District
Administrator
Naomi Withers
Phone
(915) 584-9417
Accepts Medicare
Yes
Accepts Medicaid
Yes
Alzheimer Certification
No
Licensed Since
November 1, 1973
License Expires
April 1, 2028

Findings

19 citations across 3 dates

Health Code

11 citations
DateCorrectedState Violation Cited
7/24/20257/25/2025The facility failed to provide necessary contact information for various state agencies and advocacy groups that support the residents.
7/24/20257/25/2025The facility failed to inform the resident about filing complaints with HHSC when necessary.
7/24/20257/25/2025The facility failed to provide the resident and his surrogate a written notice about moving the resident at least five days before it happens.
7/24/20257/25/2025The facility failed to provide the resident with the necessary care and services to attain or maintain the highest practicable, physical, mental, and psychosocial well-being consistent with the resident's comprehensive assessment and care plan.
7/24/20257/25/2025The facility did not store, cook, and give out food in a safe and clean way.
7/24/20257/25/2025The facility did not provide drugs and related services needed by each resident.
7/24/20257/25/2025The facility failed to provide a program to control or prevent with mice, insects, or other pests in the nursing home.
7/24/20257/25/2025The facility did not keep accurate and appropriate records.
7/24/20257/25/2025The facility failed to provide its employees required information on HIV as part of orientation and every year.
7/24/20257/25/2025The facility failed to provide its employees annual instruction regarding: restraint reduction and prevention of falls via competency-based training. Facilities may choose to train on behavior management, incl. prevention of aggressive behavior and de-escalation techniques; abuse, neglect, exploitation, or misappropriation of resident property per ยง554.601 ; reporting incidents of abuse, neglect, exploitation, or misappropriation of resident property; and dementia management and abuse prevention.
7/1/2026PendingThe facility failed to make a comprehensive assessment of a resident's needs using the RAI process.

Life Safety Code

8 citations
DateCorrectedState Violation Cited
8/8/20259/16/2025The facility failed to the meet Life Safety Code requirements for an existing Health Care Occupancy.
8/8/20259/16/2025The facility failed to make sure outbuildings where dangerous activities take place are at least 20 feet away from the nursing home.
8/8/20259/16/2025The facility failed to make sure the fire alarm and fire sprinkler systems are installed and working correctly.
8/8/20259/16/2025The facility failed to make sure all the wiring for the fire alarm system is done correctly.
8/8/20259/16/2025The facility failed to make sure alarms and flashing lights activate when the fire alarm goes off.
8/8/20259/16/2025The facility failed to make sure there are fire extinguishers throughout the building that are regularly inspected and maintained.
8/8/20259/16/2025The facility failed to make sure oxygen is used safely in nursing home.
8/8/20259/16/2025The facility did not inspect, test or maintain the fire alarm system or execute the program every three months.

Enforcement Actions

1 record
10/16/2025Administrative Penalty$96500.00
Related Violations
TACState Violation Cited
554.601(c)The facility failed to have to written rules against mistreating, abusing, neglecting, and exploiting residents, and mishandling residents' property.