Pioneer Village

Based on observation and interview, it was determined the facility failed to maintain the kitchen in good repair and in a sanitary manner in accordance with Food Sanitation Rules, OAR 333-150-000. Findings include, but are not limited to:

1. On 10/23/25, at 9:55 am, the facility’s main dining room was observed, and the following were noted:

* Silverware on the pre-set dining tables was not wrapped or covered;
* Baseboard next to the sink had gouges and chips;
* Handwashing sink was stained inside and around the faucet had accumulated brown residue;
* Cappuccino dispenser had sticky spills residue;
* Wall next to the coffee maker had chips; and
* Wall to the right of the entrance had chips and spills.

2. On 10/23/25, from 10:00 am thru 11:50 am, the facility main kitchen was observed.

a. The following areas needed cleaning:

* Cabinet below the juice dispenser had a loose latch, and the latch had accumulated spills and black residue;
* Floor throughout the kitchen had food debris;
* Floor next to the oven, under the dishwasher, under the three-compartment sink, next to the prep table, and near the mixer had a build-up of black residue and accumulated debris;
* Shelf next to the juice dispenser had visible dust;
* Exterior of the trash cans had a build-up of debris;
* Microwave inside and outside had dried-on food and was sticky to the touch;
* Front and side of the grill had a grease build-up;
* Drains next to the grill, the one-compartment sink at the back of the kitchen, and the one-door freezer had black residue build-up and grease accumulation;
* Deep fryer front and side had a grease build-up;
* Baseboards throughout the kitchen, especially in corners, had black residue build-up;
* Commercial hood had grease build-up;
* Vent above the grill had visible dust build-up;
* A fan blowing toward clean utensils had accumulated dust;
* Walls throughout the kitchen, including areas near the dishwasher, pre-wash sink, under the dishwasher, and near the one-door freezer, had accumulated dust, black residue, and significant spills;
* Top of the dishwasher had food debris;
* Commercial can opener had a build-up of black food debris;
* Exterior of the one-door freezer had visible dust;
* Bottom of the racks in the dry food storage area had visible dust and debris;
* Low shelf near the warn table had food debris; and
* Sprinkler heads had visible dust build-up.

b. The following areas needed repair:

* The hood above the dishwasher was rusted.

3. Improper food storage:

* Two-door refrigerator contained multiple chopped vegetables that were undated;
* Rack storing multiple bread bags contained undated items;
* The sandwich cooler contained sliced ham and cheese that were not completed sealed, and egg salad, mayonnaise, cheese, and sliced and chopped vegetables were undated;
* Walk-in cooler contained walnuts, sliced almonds, and marshmallows that were undated; and
* Walk-in freezer floor had food debris, and a bag of carrots was stored in direct contact with the surface.

4. Other areas of concern include:

* A mixer was not covered when not in use and had food debris build-up;
* The slicer was not covered when not in use;
* Three dented cans were observed in the dry food storage area;
* The warm table white cutting board was heavily scored; and
* Staff failed to change gloves between dirty and clean tasks, including touching the deep fryer, refrigerator handles, and other equipment as well as handling buns, lettuce, and other vegetable with the same gloves.

The areas of concern were observed and discussed with Staff 1 (ED) and Staff 2 (Dietary Service Director) on 10/23/25 at 12:10 pm. The findings were acknowledged.

The findings of the kitchen inspection, conducted on 07/24/24, are documented in this report. The survey was conducted to determine compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services- Meals and Oregon Health Service Food Sanitation Rules OARs 333-150-0000.
The findings of the first revisit to the kitchen inspection completed on 07/24/24, conducted on 10/24/24, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services- Meals, and Oregon Health Service Food Sanitation Rules OARs 333-150-0000.

Based on observation and interview, it was determined the facility failed to ensure the kitchen was maintained in accordance with the Food Sanitation Rules OAR 333-150-000. Findings include, but are not limited to:Observations of the facility kitchen, food storage, food preparation areas, and dining room on 07/24/24 noted the following in need of cleaning or repair:a. Food Storage* Multiple containers were not labeled or dated and there were raw hamburger patties open to air in the lower refrigerator of the sandwich prep cart; * Multiple containers were not labeled or dated in the refrigerator under the beverage station; * Multiple containers not labeled or dated and there was a bag of shredded potatoes open to air in the walk-in refrigerator; and* There were boxes stored on the floor of the walk-in freezer and food debris was observed on the lowest shelf. b. Sanitation and Equipment* The cutting board attached to the steam table had score marks and burns observed in the wood; * The heating unit directly above where the food was kept warm in the steam table was observed to have rust and splattered food debris; * The shelving under the steam table was observed to have debris present and bare wood exposed, deeming it to be an uncleanable surface; * The storage area located in the front of the steam table had drips and brown matter inside and along the cupboard door tracks; * Inside, outside, and behind of the oven and stove had an accumulation of black and brown matter; * The hood above the stove was observed to have a layer of accumulated dust and debris; * Both sides of the deep fryer, along with the bottom shelf of the table on the right of the deep fryer, had built-up oil and debris observed; * The left side of the grill had built-up black and brown matter; * The top and lower area of the plate warmer had food debris and grease present; * There were multiple cutting boards observed to have deep grooves and score marks present, including the one attached to the sandwich prep area; * The sandwich prep cart had spills down the right side; * The cabinet under the juice machine had drips and splatters present; * The door handle leading into the restroom was in disrepair; * There was blue, painter's tape on the door to the right of the restroom, used to ensure the door did not latch; * The light fixtures in the front of the kitchen had splatters observed on them; * There was built-up food debris observed on the floors of the walk-in refrigerator and freezer; * Upper and lower stainless steel shelving in the back of the kitchen had an accumulation of dust and food matter present; * The bottom of the ice cream freezer had a build-up of food matter present; * The ceiling above the dish washing area had two cut out, open areas from a past water leak; * Broken or missing floor tiles were observed in the back of the kitchen, to the right of the three compartment sink, in the front of the dishwashing area, and to the left of the dishwashing area on the shared wall's corner baseboard; * Multiple walls throughout the kitchen, which included the hall towards the employee break room and the back of the dry storage area, were observed to have drips, black and brown matter, and scuff marks; * Multiple walls, doors, and door frames located in the kitchen, and including the restroom and in the dining room, were observed to have gauges, chipped paint, drips, and splatters; * Multiple ceiling vents had an accumulation of dust observed; * Flooring throughout the kitchen along the corners and where the floor and baseboards met as well as under the appliances had built-up black matter present; * The floor drains throughout the kitchen had black, brown, and gray matter observed in them; * The garbage can to the right of the kitchen entrance door, located in the dining room was not covered; * The right cupboard under the coffee station in the dining room would not latch to completely close; * The sink located in the coffee station had dishes and debris observed; * There was exposed wood under the sink, deeming it an uncleanable surface, and the lower cupboard to the right of the sink had spills observed inside; * The cough guard on the salad bar located in the dining room had splattering and spots observed; * There were two cut out areas in the salad bar which exposed the wood and was not a cleanable surface; and * The lower cabinet where the self-serve soup was located in the dining room had food debris and splatters observed. The areas in need of cleaning and repair were reviewed with Staff 1 (ED) and Staff 2 (Dining Services Director) on 07/24/24. They acknowledged the findings.

The findings of the re-licensure survey, conducted 06/12/23 through 06/14/23, are documented in this report. The survey was conducted to determine compliance with the OARs 411 Division 54 for Residential Care and Assisted Living Facilities and OARs 411 Division 004 Home and Community Based Services Regulations.Abbreviations possibly used in this document:ADL: activities of daily livingbid: twice a dayCBG: capillary blood glucose or blood sugar CG: caregivercm: centimeterED: Executive DirectorF: FahrenheitHH: Home HealthLPN: Licensed Practical NurseMA: Medication AideMAR: Medication Administration RecordMCC: Memory Care Communitymg: milligramml: milliliterMT: Medication TechnicianOT: Occupational TherapistPT: Physical TherapistPRN: as neededqd: every day or dailyqid: four times a dayQI: quality improvementRCC: Resident Care CoordinatorRN: Registered NurseTAR: Treatment Administration Recordtid: three times a day
The findings of the revisit to the re-licensure survey of 06/14/23, conducted 02/21/24 through 02/22/24, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411 Division 54 for Residential Care and Assisted Living Facilities.

Based on observation and interview, it was determined the facility failed to ensure the kitchen was clean and in good repair, in accordance with the Food Sanitation Rules OAR 333-150-000. Findings include, but are not limited to:On 06/13/23 the kitchen was observed to need cleaning and repair in the following areas:a. Food spills, splatters, debris, dust, dirt, and black matter was observed on, inside, around or underneath the following: * Floor throughout the kitchen including the dry storage area;* Stainless steel upper and lower shelves throughout the kitchen;* Multiple black serving carts;* Warewasher;* Ice cream freezer;* Wooden cabinets throughout the kitchen;* Drawer to the food warmer underneath the prep table;* Entryway doors and door frames, door to dry storage area and walk-in refrigerator door;* Ceiling and wall vents throughout the kitchen;* Floor drains in front of gas range and near walk-in refrigerator; and* Grease trap across from three compartment sink. b. The following equipment was in need of repair:* Gray serving cart had large cracks on the frame;* Juice machine was missing a spill tray;* Cabinet underneath juice machine was missing a door; and* Grease trap across from three compartment sink was missing tile pieces from the perimeter.The need to ensure the kitchen was clean and in good repair, in accordance with the Food Sanitation Rules OAR 333-150-000, was discussed with Staff 1 (ED) and Staff 6 (Dining Services Director) on 06/14/23. They acknowledged the findings.

2. Resident 1 was admitted to the facility in 12/2022 with diagnoses including congestive heart failure. The resident's 06/13/23 service plan and interim service plans were reviewed during the survey. The service plan was not reflective and failed to provide clear instruction to staff regarding the resident's mobility including:* Left sided weakness;* Fall interventions; and * Use of electric mobility scooter.The need to ensure Resident 1's service plan was reflective and provided clear instruction to staff was discussed with Staff 1 (ED) and Staff 3 (Wellness Director) on 06/14/23. They acknowledged the findings.
Based on observation, interview and record review, it was determined the facility failed to ensure service plans were updated quarterly, reflective of residents' current status and care needs, were readily available to staff and provided clear instruction to staff for 2 of 5 sampled residents (#s 1 and 6) whose service plans were reviewed. Findings include, but are not limited to: 1. Resident 6 was admitted to the facility in 03/2022 with diagnoses including chronic obstructive pulmonary disease, heart failure and hypertension.Resident 6's current service plan, dated 09/28/22, and temporary service plans failed to reflect the resident's care needs and lacked specific instruction to staff in the following areas:* Use of assistive devices;* Level of assistance with transfers and ambulation;* Orientation;* Judgment;* Ability to leave community without supervision;* Resistance to care;* Grooming, dressing and nail care ability;* Incontinence;* Independence with oxygen; * Fall risk; and * Weight loss.An observation on 06/13/23 at 2:05 pm revealed Resident 6 required assistance to assist him/her with oxygen usage as prescribed.Interview with Staff 3 (Wellness Director) on 06/13/23 revealed quarterly service plans had not been completed for Resident 6. An updated service plan, dated 06/13/23, was provided on the same day.The need to ensure service plans were reflective of the resident's current care needs, updated quarterly with changes and provided clear direction to staff was discussed with Staff 1(ED) and Staff 3 on 06/14/23 at 11:15 am. They acknowledged the findings.

Based on interview and record review, it was determined the facility failed to ensure service plans were developed by a Service Planning Team that consisted of the resident, the resident's legal representative if applicable, any person of the resident's choice, the facility administrator or designee, and at least one other staff person who was familiar with or provided services, for 3 of 5 sampled residents (#s 1, 5 and 6) whose service plans were reviewed. Findings include, but are not limited to:Resident 1, 5 and 6's most recent service plans lacked evidence that a Service Planning Team reviewed and participated in the development of the service plans.On 06/14/23 at 11:15 am, the need to ensure service plans were developed by a Service Planning Team was discussed with Staff 1 (ED) and Staff 3 (Wellness Director). They acknowledged the findings.

Based on interview and record review, it was determined the facility failed to develop interventions, communicate the interventions to staff on each shift, evaluate implemented interventions for effectiveness and monitor conditions with progress noted at least weekly for 3 of 5 sampled residents (#s 1, 2 and 6) who experienced changes of condition. Findings include, but are not limited to:1. Resident 1 was admitted to the facility in 12/2022 with diagnoses including congestive heart failure.The resident's progress notes, dated 03/12/23 through 06/12/23 and interim service plans (ISP's) were reviewed and revealed the following: * 03/31/23 - Medication change: NovoLog insulin FlexPen 70/30 increase am dose to 46 units and increase pm dose to 35 units;* 4/06/23 - Medication change: Lasix increase to 40 mg daily;* 04/07/23 - Fall;* 04/08/23 - High CBG over 600;* 04/18/23 - Fall;* 04/25/23 - High CBG over 600; * 05/06/23 - Medication change: NovoLog FlexPen 70/30 increase am dose to 52 units; and* 06/05/23 - Fall.a. There was no documented evidence the facility developed interventions, communicated the interventions to staff on each shift and monitored the conditions with progress noted at least weekly through resolution for each of Resident's 1's short-term changes of condition.b. There was no documented evidence previously implemented interventions for the resident's falls were evaluated for effectiveness or if new interventions needed to be developed.Resident 1's changes of condition, lack of interventions and monitoring were discussed with Staff 1 (ED) and Staff 3 (Wellness Director) on 06/14/23. They acknowledged the findings. 2. Resident 2 was admitted to the facility in 06/2018 and was noted to have experienced recent confusion. The resident's progress notes, dated 03/12/23 through 06/12/23 and interim service plans (ISP's) were reviewed and revealed the following: * 04/08/23 - Medication change: donepezil increase to 10 mg;* 04/26/23 - Fall;* 04/28/23 - Urinary Tract Infection and medication change: begin cefdinir 300 mg daily;* 04/29/23 - Behaviors;* 05/02/23 - Medication change: begin mirtazipine 7.5 mg daily; and* 05/08/23 - Behaviors.There was no documented evidence the facility developed interventions, communicated the interventions to staff on each shift and monitored the conditions with progress noted at least weekly through resolution for each of Resident's 2's short-term changes of condition.Resident 2's changes of condition, lack of interventions and monitoring were discussed with Staff 1 (ED) and Staff 3 (Wellness Director) on 06/14/23. They acknowledged the findings.
3. Resident 6 was admitted to the facility in 03/2022 with diagnoses including chronic obstructive pulmonary disease, hypertension and heart failure.Progress notes dated 04/06/23 through 06/12/23, interim service plans, skin care logs and incident reports were reviewed. The following changes of condition were identified: * 04/26/23: Medication change, begin antibiotic, Macrobid; * 05/19/23: "Very weak and unstable to stand up...resisting to wear nasal cannula."; and* 06/08/23: Medication changes, discontinue afternoon dose of lasix and potassium and new order for ear drops, carbamide peroxide.There was no documented evidence actions or interventions were determined, interventions communicated to staff, and progress was documented weekly through resolution for the short term changes of condition.In an interview with Staff 3 (Wellness Director) on 06/14/23 at 9:05 am, he confirmed the facility failed to monitor the changes of condition. The need to ensure Resident 6's short-term changes of condition were evaluated to determine and document what action or intervention is needed for the resident, the determined action or intervention be communicated to staff on each shift, and were monitored with progress noted at least weekly through resolution was discussed with Staff 1 (ED), and Staff 3 on 06/14/23 at 11:15 am. They acknowledged the findings.

Based on interview and record review, it was determined the facility failed to ensure delegation and supervision of special tasks of nursing care was completed in accordance with Oregon State Board of Nursing (OSBN) Division 47 rules, for 1 of 1 sampled resident (# 1) who received insulin injections by unlicensed facility staff. Findings include, but are not limited to: According to OSBN Division 47 Administrative Rules, delegation means an RN authorizes an unlicensed person to perform tasks of nursing care and indicates the authorization in writing. The delegation process includes nursing assessment of the client in a specific situation, evaluation of the ability of the unlicensed persons, teaching the task, and observing the staff demonstrate the task.During the acuity interview on 06/12/23, Resident 1 was identified to be administered insulin via pen injector by non-licensed staff. Resident 1's MAR, reviewed from 06/01/23 - 06/12/23, revealed blood sugar level checks and insulin injections had been done by Staff 4 (Wellness Coordinator) and Staff 12 (MT) on several occasions.Review of delegation documentation on 06/14/23 revealed the following:a. The initial delegation for Staff 12 dated 03/29/23 lacked:* Willingness of Staff 12;* Staff 12's understanding the task was client specific and not transferable; and* The RN took responsibility for delegating the task and ensured supervision would occur for as long as the RN was supervising performance.b. Re-delegation for Staff 12, dated 05/31/23 lacked the following:* Nursing assessment and condition of the client, and determination client remained stable and predictable;* Individual observation, return demonstration of competence by Staff 12; *Conformation Staff 12 remained capable and willing to safely perform the task; and* Conformation the re-evaluation was completed within 60 days of the initial delegation.c. Re-delegation for Staff 4, completed on 03/21/23 lacked:* Nursing assessment and condition of the client and determination client remained stable and predictable;* Individual observation, return demonstration of competence by Staff 4. * Conformation Staff 4 remained capable and willing to safely perform the task; and* Conformation the re-evaluation was completed within 60 days of the initial delegation.The need to ensure staff who administered insulin injections were delegated in accordance with OSBN Division 47 Rules was discussed with Staff 1 (ED) and Staff 2 (RN) on 06/14/23. They acknowledged the findings.

Based on interview and record review, it was determined the facility failed to ensure residents had a physician's or other legally-recognized practitioner's order of approval for self-administration of prescription medications, for 1 of 1 sampled resident (# 3) who self-administered their medications. Findings include, but are not limited to:The records indicated Resident 3 self-administered his/her own medications. This was confirmed by facility staff.Resident 3 did not have an order from a physician indicating approval for the resident to self-administer his/her prescription medications.The lack of signed orders indicating a physician's approval for Resident 3 to self-administer his/her medications was reviewed with Staff 1 (ED) and Staff 3 (Wellness Director) on 06/14/23. They acknowledged the findings. No additional documentation was provided.

Based on interview and record review, it was determined the facility failed to ensure pre-service orientation was completed prior to beginning job responsibilities for 1 of 3 new staff (#13) and pre-service dementia care training was completed prior to providing care to residents for 2 of 2 new staff (#s 13 and 16) whose training records were reviewed. Findings include, but are not limited to:Staff training records were reviewed on 06/14/23 at 10:00 am with Staff 17 (Business Office Director).a. There was no documented evidence Staff 13 (CG), hired 04/04/23, completed Infectious Disease Prevention training for pre-service orientation.b. There was no documented evidence Staff 13 or Staff 16 (MT) completed one or more of the following pre-service dementia care topics:* Dementia disease process, including progression, memory loss, and psychiatric and behavioral symptoms;* Techniques for understanding, communicating, and responding to behaviors and reducing the use of antipsychotics;* Strategies for addressing social needs and engaging them in meaningful activities; and* Specific aspects of dementia, including addressing pain, providing food/fluids, preventing wandering, and use of the person-centered approach.The need to ensure all new staff complete the required pre-service training within the specified time frames was discussed with Staff 1 (ED) and Staff 3 (Wellness Director) on 06/14/23 at 11:15 am. They acknowledged the findings.

Based on interview and record review, it was determined the facility failed to ensure documented evidence of the required 12 hours of annual in-service training, including at least six hours of dementia care training, for 2 of 2 long-term staff (#s 14 and 15). Findings include, but are not limited to:Annual in-service training records were reviewed with Staff 17 (Business Office Director) on 06/14/23 at 10:00 am. The following was noted:Staff 14 (MT) and Staff 15 (MT), both hired on 04/07/21, lacked documented evidence of 12 hours of annual in-service training including at least six hour of dementia care training.The need to ensure all required in-service training hours were completed annually was reviewed with Staff 1 (ED) and Staff 3 (Wellness Director) on 06/14/23 at 11:15 am.

Based on interview and record review, it was determined the facility failed to ensure fire drills were conducted according to the Oregon Fire Code (OFC) and fire drill records included documentation of all required components. Findings include, but are not limited to:On 06/13/23, fire drill records dated 12/2022 through 05/2023, were reviewed and showed the facility failed to document the following required components:* Problems encountered and comments relating to residents who resisted or failed to participate in the drills; * Evacuation time period needed; and* Number of occupants evacuted.On 06/13/23, the need to ensure all required components of fire drills were documented was discussed with Staff 1 (ED) and Staff 5 (Maintenance Director). They acknowledged the findings.

Based on interview and record review, it was determined the facility failed to provide Fire and Life Safety instruction to residents annually. Findings include, but are not limited to:Fire drill records from 12/2022 through 05/2023 were reviewed. The facility lacked documentation that residents were instructed on fire and life safety procedures at least annually and more if needed.The requirements for Fire and Life Safety instruction for residents were reviewed with Staff 1(Executive Director) and Staff 5 (Maintenance Director) on 06/14/23. They acknowledged the findings.

Based on observation and interview, it was determined the facility failed to ensure all interior materials and surfaces were kept clean and in good repair. Findings include, but are not limited to:The facility was toured on 06/13/23. The following issues were identified:* There were gouges and scratches to exit door near first floor laundry;* There were gouges and scratches to the kitchen door and doorframe; * There were dark spots and stains on the rugs in the lobby of the ALF (Bldg A), the first floor hallway from the lobby past the kitchen, and the staircase in lobby going to the second floor;* Building B had spots and stains on the carpet on bridge and in front of Rooms B 204, B 213 and B 219; * The floors in laundry rooms on first and second floors had debris on the them; * The sink in first floor laundry room had dirt/debris build up;* The first floor laundry room had debris on the countertops; and* Multiple small benches throughout the second floor of buildings A and B had stains on the fabric.The areas needing cleaning and repair were reviewed with Staff 1 (ED) and Staff 5 (Maintenance Director) on 06/14/23. They acknowledged the areas needing cleaning and repair.