4
Inspections
12
Deficiencies
13
Abuse Violations
14
Licensing Violations
1
Regulatory Actions
In plain language
- The most recent inspection was on January 17, 2025 (re-licensure visit) and found 3 deficiencies.
- Across 4 inspections since 2021, inspectors cited 12 deficiencies in total. 9 of them have a correction date recorded; the state lists no correction date for the other 3.
- There are 13 substantiated abuse violations on record.
- The provider also has 14 substantiated licensing violations — rule breaches that did not involve abuse.
- The state has taken 1 regulatory action against this license, such as fines or conditions on the license.
Deficiencies are rule violations noted by a state inspector. Most are minor and get corrected quickly; the sections below show exactly what was found and how the provider responded.
Provider Information
Status
Open
Type
Assisted Living Facility
County
Benton
Licensed Since
June 28, 2002
Classification
Not listed
Phone
541-753-2033
Email
crystalw@corvalliscaringplace.org
Administrator
CRYSTAL WELL
Accepts Medicaid
Yes
Memory Care
No
Inspections
4 records1/17/2025 Re-Licensure · Event RL002172 Re-Licensure3 deficiencies ▼
Deficiencies cited (3)
C0231 Reporting & Investigating Abuse-Other Action Severity 2 ▼
Visit 1 · 1/17/2025 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-054-0028 (1-3) Reporting & Investigating Abuse-Other Action
(Amended 12/15/21)(1) The facility must have policies and procedures in place to assure the prevention and appropriate response to any incident. In the case of incidents of abuse, suspected abuse, or injury of unknown cause, policies and procedures must follow the requirements outlined below. In the case of incidents that are not abuse or injuries of unknown cause where abuse has been ruled out, the facility must have policies and procedures in place to respond appropriately, which may include such things as re-assessment, monitoring, or medication review. (2) ABUSE REPORTING. Abuse is prohibited. The facility employees, agents and licensee must not permit, aid, or engage in abuse of residents who are under their care. (a) STAFF REPORTING. All facility employees are required to immediately report abuse and suspected abuse to the local SPD office, or the local AAA, the facility administrator, or to the facility administrator's designee. (b) FACILITY REPORTING. The facility administrator, or designee, must immediately notify the local SPD office, or the local AAA, of any incident of abuse or suspected abuse, including events overheard or witnessed by observation. (c) LAW ENFORCEMENT AGENCY. The local law enforcement agency must be called first when the suspected abuse is believed to be a crime (e.g., rape, murder, assault, burglary, kidnapping, theft of controlled substances, etc.). (d) INJURY OF UNKNOWN CAUSE. Physical injury of unknown cause must be reported to the local SPD office, or the local AAA, as suspected abuse, unless an immediate facility investigation reasonably concludes and documents that the physical injury is not the result of abuse. (3) FACILITY INVESTIGATION. In addition to immediately reporting abuse or suspected abuse to SPD, AAA, or the law enforcement agency, the facility must promptly investigate all reports of abuse and suspected abuse and take measures necessary to protect residents and prevent the reoccurrence of abuse. Investigation of suspected abuse must document: (a) Time, date, place and individuals present; (b) Description of the event as reported; (c) Response of staff at the time of the event; (d) Follow-up action; and (e) Administrator's review.
Findings
Based on interview and record review, it was determined the facility failed to ensure resident injuries of unknown cause were immediately investigated to rule out abuse or neglect, and/or reported to the local Seniors and People with Disability (SPD) office for 2 of 2 sampled residents (#s 1 and 2) who had experienced injuries of unknown cause. Findings include, but are not limited to:
1. Resident 2 was admitted to the facility in 02/2020 with diagnoses including breast cancer, bilateral hip fractures, and osteoporosis.
Review of Resident 2’s progress notes, dated 10/14/24 through 01/14/25, revealed the resident had experienced the following:
* 12/05/24- Staff discovered a “thumb-sized bruise” on the resident’s right shin. The resident stated s/he did not know how it happened; and
* 12/23/24- A bruise was discovered, with “blood pooling beneath skin on left wrist”. The resident stated s/he was unsure how it occurred.
There was no documented evidence the facility investigated these incidents to reasonably rule out abuse or neglect.
On 01/16/25 at 12:20 pm, Staff 1 (Administrator) verified the incident had not been investigated or reported to the local unit. The surveyor requested the facility report the injuries to the local SPD office.
On 01/16/25 at 2:15 pm, the need to investigate resident injuries of unknown cause immediately and report them to the local SPD office if abuse and/or neglect could not be ruled out, was discussed with Staff 1 and Staff 2 (RN). They acknowledged the findings.
On 01/17/25 at 9:20 am, Staff 1 presented the surveyor with confirmation the reports had been completed.
2. Resident 1 moved into the facility in 02/2024 with diagnoses including coronary artery disease, vertigo, and PTSD. The resident’s 10/14/24 through 01/14/25 observation notes were reviewed.
An observation noted dated 11/18/24 documented, “…[s/he] has a fist size bruise on [his/her] right elbow area that is dull yellow and maroon in color…[s/he] reports not knowing how [s/he] got it but said it was a few days old.”
There was no documented evidence the facility completed an immediate investigation that ruled out abuse or neglect for this injury of unknown cause. During an interview on 01/16/25, Staff 2 (RN) and Staff 6 (RCC) confirmed the injury lacked an investigation to rule out abuse and had not been reported to the local Seniors and People with Disability (SPD) office. The survey team requested the injury be reported, and confirmation was received at 9:30 am on 01/17/25.
The need to ensure the facility promptly investigated all injuries of unknown cause to rule out abuse, and reported to the local SPD office when necessary, was discussed with Staff 1 (Administrator) on 01/17/25 at 10:45 am. She acknowledged the findings.
Plan of Correction
On 1/16/25, Abuse Reporting forms for Resident 1 and Resident 2 were completed for injuries of unknown cause that were discovered during the survey process. Abuse Reporting Forms and chart notes were submitted 1/16/25 to the local SPD office.
On 1/30/25 Health Services Director (HSD), RCC, and Administrator reviewed reporting and investigating abuse with RN Consultant Kathleen Elias.
On 1/29/25, Abuse reporting reviewed at facility All-Staff Meeting.
On 2/6/25, immediate investigation of injuries of unknown cause and reporting abuse to be reviewed with Med Tech and Caregiving staff, including incident report completion, resident interview process, internal notifications, and external notifications.
HSD to provide ongoing education to staff at monthly meetings and as needed.
The Administrator is responsible to ensure that incidents are investigated timely and any injury of unknown cause is reported to the local SPD office.
Visit 2 · 4/21/2025 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-054-0028 (1-3) Reporting & Investigating Abuse-Other Action
(Amended 12/15/21)(1) The facility must have policies and procedures in place to assure the prevention and appropriate response to any incident. In the case of incidents of abuse, suspected abuse, or injury of unknown cause, policies and procedures must follow the requirements outlined below. In the case of incidents that are not abuse or injuries of unknown cause where abuse has been ruled out, the facility must have policies and procedures in place to respond appropriately, which may include such things as re-assessment, monitoring, or medication review. (2) ABUSE REPORTING. Abuse is prohibited. The facility employees, agents and licensee must not permit, aid, or engage in abuse of residents who are under their care. (a) STAFF REPORTING. All facility employees are required to immediately report abuse and suspected abuse to the local SPD office, or the local AAA, the facility administrator, or to the facility administrator's designee. (b) FACILITY REPORTING. The facility administrator, or designee, must immediately notify the local SPD office, or the local AAA, of any incident of abuse or suspected abuse, including events overheard or witnessed by observation. (c) LAW ENFORCEMENT AGENCY. The local law enforcement agency must be called first when the suspected abuse is believed to be a crime (e.g., rape, murder, assault, burglary, kidnapping, theft of controlled substances, etc.). (d) INJURY OF UNKNOWN CAUSE. Physical injury of unknown cause must be reported to the local SPD office, or the local AAA, as suspected abuse, unless an immediate facility investigation reasonably concludes and documents that the physical injury is not the result of abuse. (3) FACILITY INVESTIGATION. In addition to immediately reporting abuse or suspected abuse to SPD, AAA, or the law enforcement agency, the facility must promptly investigate all reports of abuse and suspected abuse and take measures necessary to protect residents and prevent the reoccurrence of abuse. Investigation of suspected abuse must document: (a) Time, date, place and individuals present; (b) Description of the event as reported; (c) Response of staff at the time of the event; (d) Follow-up action; and (e) Administrator's review.
C0270 Change of Condition and Monitoring Severity 2 ▼
Visit 1 · 1/17/2025 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-054-0040 (1-2) Change of Condition and Monitoring
(1) CHANGE OF CONDITION. These rules define a resident's change of condition as either short term or significant with the following meanings: (a) Short term change of condition means a change in the resident's health or functioning that is expected to resolve or be reversed with minimal intervention or is an established, predictable, cyclical pattern associated with a previously diagnosed condition. (b) Significant change of condition means a major deviation from the most recent evaluation that may affect multiple areas of functioning or health that is not expected to be short term and imposes significant risk to the resident.(c) If a resident experiences a significant change of condition that is a major deviation in the resident's health or functional abilities, the facility must evaluate the resident, refer to the facility nurse, document the change, and update the service plan as needed. (d) If a resident experiences a short-term change of condition that is expected to resolve or reverse with minimal intervention, the facility must determine and document what action or intervention is needed for the resident. (A) The determined action or intervention must be communicated to staff on each shift. (B) The documentation of staff instructions or interventions must be resident specific and made part of the resident record with weekly progress noted until the condition resolves. (2) MONITORING. The facility must have written policies to ensure a resident monitoring and reporting system is implemented 24-hours a day. The policies must specify staff responsibilities and identify criteria for notifying the administrator, registered nurse, or healthcare provider. The facility must: (a) Monitor each resident consistent with his or her evaluated needs and service plan; (b) Train staff to identify changes in the resident's physical, emotional and mental functioning and document and report on the resident's changes of condition; (c) Have a reporting protocol with access to a designated staff person, 24-hours a day, seven days a week, who can determine if a change in the resident's condition requires further action; and (d) Provide written communication of a resident's change of condition, and any required interventions, for caregivers on each shift.
Findings
Based on interview and record review, it was determined the facility failed to monitor and document weekly progress for 2 of 3 sampled residents (#s 1 and 2) who experienced a short-term change of condition. Findings include, but are not limited to:
1. Resident 1 moved into the facility in 02/2024 with diagnoses including coronary artery disease, vertigo, and PTSD. The resident’s observation notes dated 10/14/24 through 01/14/25 were reviewed, and interviews with staff were conducted.
There was no documented evidence the following changes of condition were monitored with weekly progress noted to resolution:
* 11/18/24 – Bruise on right elbow;
* 11/19/24 – Three loose teeth;
* 11/27/24 – Vertigo and falling into a table; and
* 12/22/24 – Right foot pain.
During an interview at 10:30 am on 01/16/25, Staff 2 (RN), Staff 3 (RN), and Staff 6 (RCC) confirmed the above changes of condition were not monitored at least weekly to resolution.
The need to ensure weekly progress was noted to resolution for short-term changes of condition was discussed with Staff 1 (Administrator) on 01/17/25. She acknowledged the findings.
2. Resident 2 was admitted to the facility in 02/2020, with diagnoses including breast cancer, bilateral hip fractures, and osteoporosis.
Review of Resident 2’s observation notes, dated 10/14/24 through 01/14/2025, indicated the resident had experienced the following changes of condition:
* 12/05/24- Staff discovered a “thumb-sized bruise” on the resident’s right shin; and
* 12/23/24- A bruise was discovered with “blood pooling beneath skin on left wrist”.
There was no documented evidence the facility monitored these skin issues at least weekly, through resolution.
On 01/16/25 at 2:15 pm, the need to monitor all skin injuries at least weekly, to resolution was discussed with Staff 1 (Administrator) and Staff 2 (RN). They acknowledged the findings.
Plan of Correction
Health Services Director (HSD) reviewed Change of Condition on 1/30/25 with RN Consultant Kathleen Elias, including protocols and signs that may indicate a short term or significant change of condition. Reviewed need for documentation to reflect monitoring at least weekly to resolution and providing resident-specific directions and suggestions to staff via Interim Service Plans (ISPs). On 2/6/25, Med Tech and Caregiving staff to be educated on identifying changes in the resident’s physical, emotional, and mental functioning and documenting and reporting on changes of condition. HSD to provide ongoing education to staff at monthly meetings and as needed. HSD and RCC will be informed of changes in resident care needs at Stand Up interdisciplinary team meeting Monday through Friday and as needed other times. HSD to enter at least weekly chart note summarizing status and monitoring of Change of Condition to resolution.
RN Consultant will be consulted as needed regarding appropriate interventions and strategies of care.
Administrator is responsible to ensure that change of condition documentation, evaluation, service planning and monitoring are occuring timely and at appropriate intervals for short- and long-term changes of condition.
Visit 2 · 4/21/2025 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-054-0040 (1-2) Change of Condition and Monitoring
(1) CHANGE OF CONDITION. These rules define a resident's change of condition as either short term or significant with the following meanings: (a) Short term change of condition means a change in the resident's health or functioning that is expected to resolve or be reversed with minimal intervention or is an established, predictable, cyclical pattern associated with a previously diagnosed condition. (b) Significant change of condition means a major deviation from the most recent evaluation that may affect multiple areas of functioning or health that is not expected to be short term and imposes significant risk to the resident.(c) If a resident experiences a significant change of condition that is a major deviation in the resident's health or functional abilities, the facility must evaluate the resident, refer to the facility nurse, document the change, and update the service plan as needed. (d) If a resident experiences a short-term change of condition that is expected to resolve or reverse with minimal intervention, the facility must determine and document what action or intervention is needed for the resident. (A) The determined action or intervention must be communicated to staff on each shift. (B) The documentation of staff instructions or interventions must be resident specific and made part of the resident record with weekly progress noted until the condition resolves. (2) MONITORING. The facility must have written policies to ensure a resident monitoring and reporting system is implemented 24-hours a day. The policies must specify staff responsibilities and identify criteria for notifying the administrator, registered nurse, or healthcare provider. The facility must: (a) Monitor each resident consistent with his or her evaluated needs and service plan; (b) Train staff to identify changes in the resident's physical, emotional and mental functioning and document and report on the resident's changes of condition; (c) Have a reporting protocol with access to a designated staff person, 24-hours a day, seven days a week, who can determine if a change in the resident's condition requires further action; and (d) Provide written communication of a resident's change of condition, and any required interventions, for caregivers on each shift.
C0610 General Building Exterior Severity 2 ▼
Visit 1 · 1/17/2025 · Scope: L2 Widespread
No correction date recorded
Regulation (OAR)
OAR 411-054-0300 (3)(a-h) General Building Exterior
(3) GENERAL BUILDING EXTERIOR.(a) All exterior pathways and accesses to the ALF's common-use areas, entrance, and exit ways must be made of hard, smooth material, be accessible, and maintained in good repair.(b) An ALF must take measures to prevent the entry of rodents, flies, mosquitoes, and other insects. There must be locked storage for all poisons, chemicals, rodenticides, and other toxic materials. All materials must be properly labeled.(c) ALF grounds must be kept orderly and free of litter and refuse. Garbage must be stored in covered refuse containers.(d) As described in OAR chapter 411, division 057, memory care communities licensed as an ALF must be located on the ground floor.(e) An ALF must provide storage for all maintenance equipment, including yard maintenance tools, if not provided by third party contract.(f) An ALF must provide an accessible outdoor recreation area. The outdoor recreation area must be available to all residents. Lighting must be equal to a minimum of five foot candles. Memory care communities must provide residents with direct access to a secure outdoor recreation area as described in OAR chapter 411, division 57.(g) Outdoor perimeter fencing may not be secured to prevent exit unless the ALF has received written approval from the Department or the ALF is in compliance with OAR chapter 411, division 57 (Memory Care Communities) or OAR 309-032-1500 through 309-032-1565(Enhanced Care Services).(h) An ALF must have an entry and exit drive to and from the main building entrance that allows for a vehicle to pick up and drop off residents and mail deliveries without the need for vehicles to back up.
Findings
Based on observation and interview, it was determined the facility failed to ensure all exterior pathways and accesses were maintained in good repair. Findings include, but are not limited to:
The exterior of the facility was toured on 01/14/25 and 01/15/25. The following deficiencies were identified:
* Exterior pathways throughout the perimeter of the building contained multiple drop-offs up to four inches, measured from the edge of a concrete sidewalk to the ground. These drop-offs created potential fall hazards for residents; and
* Sections of asphalt sidewalk in the rear courtyard, near raised planter beds, were uneven and in need of repair. The uneven sidewalk created a potential fall hazard for residents.
On 01/15/24, the building's exterior was toured with Staff 1 (Administrator) and Staff 4 (Facilities Director). They acknowledged the findings.
Plan of Correction
On 1/29/25 the asphalt sidewalk in the rear courtyard, near raised planter beds, was removed. The ground was leveled and a new concrete pad was poured.
On 1/30/25, fill dirt was delivered to the facility to begin filling drop-offs from exterior pathways to the ground.
Facilities Director to perform checks of exterior grounds monthly to ensure safe walkways with even surfaces and correct issues as needed.
Environmental Rounds program to be created by 2/28/25 with quarterly assignments for departments to review the exterior of building for areas of concern. Findings will be documented and plans for improvement created and carried out by Facilities Director or outside provider, if needed. Administrator to ensure work is performed in a timely manner.
Visit 2 · 4/21/2025 · Scope: L2 Widespread
No correction date recorded
Regulation (OAR)
OAR 411-054-0300 (3)(a-h) General Building Exterior
(3) GENERAL BUILDING EXTERIOR.(a) All exterior pathways and accesses to the ALF's common-use areas, entrance, and exit ways must be made of hard, smooth material, be accessible, and maintained in good repair.(b) An ALF must take measures to prevent the entry of rodents, flies, mosquitoes, and other insects. There must be locked storage for all poisons, chemicals, rodenticides, and other toxic materials. All materials must be properly labeled.(c) ALF grounds must be kept orderly and free of litter and refuse. Garbage must be stored in covered refuse containers.(d) As described in OAR chapter 411, division 057, memory care communities licensed as an ALF must be located on the ground floor.(e) An ALF must provide storage for all maintenance equipment, including yard maintenance tools, if not provided by third party contract.(f) An ALF must provide an accessible outdoor recreation area. The outdoor recreation area must be available to all residents. Lighting must be equal to a minimum of five foot candles. Memory care communities must provide residents with direct access to a secure outdoor recreation area as described in OAR chapter 411, division 57.(g) Outdoor perimeter fencing may not be secured to prevent exit unless the ALF has received written approval from the Department or the ALF is in compliance with OAR chapter 411, division 57 (Memory Care Communities) or OAR 309-032-1500 through 309-032-1565(Enhanced Care Services).(h) An ALF must have an entry and exit drive to and from the main building entrance that allows for a vehicle to pick up and drop off residents and mail deliveries without the need for vehicles to back up.
1/22/2024 State Licensure · Event OYCD State LicensureNo deficiencies ▼
No deficiencies cited
This inspection closed without citations.
1/18/2023 State Licensure · Event OPUD State Licensure1 deficiency ▼
Deficiencies cited (1)
C0240 Resident Services Meals, Food Sanitation Rule Severity 2 ▼
Visit 1 · 1/18/2023 · Scope: Widespread/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on observation, interview and record review, it was determined the facility failed to ensure the kitchen was maintained in accordance with the Food Sanitation Rules OAR 333-150-000. Findings include, but are not limited to:
Observations of the main facility kitchen, food storage areas, food preparation, and food service on 01/18/23 from 10:30 am through 12:45 pm revealed splatters, spills, drips, dust and debris noted on:
- Counter top mixer; - Toaster and surrounding area; - Open stainless steel shelving throughout kitchen; - Walls behind prep counters, hand washing sink; - Interior and exterior of microwave; - Interior and exterior of range/oven, grill top and sides; - Stainless steel area directly behind range/grill; - Hood above range/grill; - Walk in freezer floors, under shelving, corners and threshold; - Inside reach in coolers/refrigerators; - Walls and floors behind, under and around dish machine and dish washing area; - Dish machine and hood above dish machine; - Shelving where clean dishes/pans/containers were stored; - Utility carts; - Steam table knobs and exterior stainless steel plating, sides and corners; - Equipment used to seal plastic packaging; - Stainless steel drawers throughout kitchen; - Ice machine with black substance on plastic and rust like substance on metal; - Interior and exterior of deli refrigerator; - Sides of prep tables; - Mounted air conditioner unit with heavy dust accumulation; - Sprinkler head with heavy dust accumulation; - Switches to swamp cooler and exhaust hood; - Trash cans with large food residue build up on sides/wheels; - Storage rack for canned goods; - Floor in dry storage; - Floors under, behind and in between equipment; - Juice and hot beverage machines; - Interior and exterior of cabinet doors on beverage station in dining area; - Wall by beverage station in dining room; and - Hand washing sink in beverage area.
The following items were found in need of repair; - Laminate counter top missing/chipped under the hot beverage dispenser in dining room; and - Deli refrigerated cart lid. * Counter top mixer found uncovered when not in use.
* Multiple cutting boards found with heavy scoring and/or staining.
* Scoops for ice were observed stored on top of ice machine directly under hand sanitizer posing risk of contamination to scoops.
* Clear plastic food storage container found with significant heat damage preventing it from being smooth/cleanable surface. Item was discarded by Staff 2 (Dining Service Manager)
* Open bag of frozen meat was found in freezer.
* Multiple containers of potentially hazardous food items found in refrigerators that were not dated when opened or prepared. A container of cottage cheese was found with a use by date of 01/17/23. A large container of cooked elbow macaroni was dated 01/11/23 and should have been discarded no later than 01/17/23.
* Large bag of flour was observed open in dry storage room posing risk of potential contamination.
* Kitchen staff was observed touching ready to eat foods (sandwich) with gloves used for other tasks that were potentially contaminated. Staff were observed to not wash hands utilizing the correct procedures to effectively clean hands. During tray service, Staff 2 (Dining Services Manager) was observed to set clean plates on a dirty surface and then place the potentially contaminated plates on clean stacked plates that then were used to serve residents lunch.
* Care staff were observed to deliver uncovered desserts to resident rooms.
At 12:45 pm items above were reviewed with Staff 2. S/he acknowledged the above items. At approximately 1:00 pm Staff 1 (Administrator) and the surveyor reviewed areas of concern. Staff 1 acknowledged the above findings.
Plan of Correction
Kitchen staff began deep cleaning kitchen, fridges/freezers, switches, trash cans, sprinkler heads, hood, floors, and equipment as well as beverage station on 1/18/23. Cooks and Dietary Aides have been reoriented to existing cleaning checklists, which will be updated by 3/19/23. Kitchen floor will be professionally cleaned by 3/19/23. A weekly kitchen cleaning shift will be added to the schedule by 3/19/23. Dining Manager creating weekly audits to review cleaning, food dating, food expiration dates. Administrator to review audits monthly. Ice machine was taken out of service on 1/18/23 and removed from facility. A new ice machine has been purchased. Wall storage for ice scoops will be in place by 3/19/23. Laminate counter top in beverage area will be repaired by Facilities Manager by 3/19/23. Deli fridge lid was repaired on 1/19/23. Stand mixer is covered when not in use as of 1/19/23. Cutting boards to be replaced by 3/19/23. Kitchen staff in-service to review glove use, hand washing, cross contamination will take place by 3/19/23. Beginning 1/19/23, desserts that are delivered to rooms are covered with plastic wrap.
Visit 2 · 4/12/2023 · Scope: Widespread/Minimal harm or potential for moderate harm
Corrected 3/19/2023
There are no detail notes for this visit.
Inspection notes
C0000 Comment Severity 0 ▼
Visit 1 · 1/18/2023
No correction date recorded
Findings
The findings of the kitchen inspection, conducted 01/18/23, are documented in this report. The survey was conducted to determine compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services- Meals, and Oregon Health Service Food Sanitation Rules OARs 333-150-0000.
Visit 2 · 4/12/2023
No correction date recorded
Findings
The findings of the revisit to the kitchen inspection of 01/18/23, conducted 04/12/23, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services- Meals, and Oregon Health Service Food Sanitation Rules OARs 333-150-0000.
8/30/2021 Validation · Event K16P Validation8 deficiencies ▼
Deficiencies cited (8)
C0240 Resident Services Meals, Food Sanitation Rule Severity 2 ▼
Visit 1 · 9/1/2021 · Scope: Widespread/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on observation and interview, it was determined the facility failed to ensure the kitchen was clean and maintained in good repair in accordance with the Food Sanitation Rules OAR 333-150-000. Findings include, but are not limited to:
The facility kitchen was toured on 8/30/21 at 10:25 am.
The facility kitchen was observed to need cleaning and repair in the following areas:
a. Food spills, splatters, debris, dirt and black and gray matter were observed on or underneath the following:
* Floors, doors and walls throughout the kitchen and dry storage; * Drains; * Pipes under dishwasher and behind ice machine; * Ceiling vents; * Light switches; * Thermostat; * Fire alarm; * Vent on wall next to food prep area; * Shelves throughout the kitchen and in dining room coffee area; and * Food carts.
b. The following areas were in need of repair:
* Counters and shelves throughout the kitchen had multiple areas with chipped laminate; * Walls throughout the kitchen had chipped paint, patched holes or holes with exposed drywall; * Laminate wall covering was pulling away from the wall in multiple places; * Caulk behind the dishwasher was black; * Juice machine had a metal shelf with chipped paint and rust had developed on the the metal area where the shelf attached to the machine; * Stand mixer had an area where paint was chipped and rust had developed; and * Metal shelves in Refrigerators 1 and 2 had chipped vinyl. The kitchen was toured on 8/30/21 at 1:05 pm with Staff 1 (Administrator) and Staff 4 (Dining Services Manager). They acknowledged the findings.
Plan of Correction
On 9/10 the kitchen floor was professionally scrubbed/cleaned. Monthly professional cleaning service has been obtained to begin 10/21. On 9/3/21 broken kitchen carts were disposed of. By 10/31/21 all floors, doors, walls, pipes, vents, shelves, mixer stands, food carts and wall accessories throughout kitchen will have been cleaned/replaced if needed and maintained as such. Cleaning checklist to be updated by 9/30/21. Dining Manager to review checklist weekly. Administrator will audit cleaning checklists and kitchen cleanliness monthly. Formal construction plans have been in place with G. Christianson Construction for kitchen remodel, including removing wood cabinetry and island, repouring floor with coving, replacing RFP on walls, replacing island and cabinets with rolling stainless steel units, removing current HVAC system and installing a ductless mini-split heat pump. Project has been delayed due to Covid and constraints with meal prep. Permission obtained 9/9 from CBC Survey Manager Jeanne Bristol and ODHS Policy Analyst Debbie Concidine to use facility activity kitchen for meal prep during construction. On 9/9, Project Manager/Construction Company G. Christianson Construction contacted regarding timing to begin kitchen remodel project. On 9/17 Owner Carl Christianson confirmed that construction will be able to start in January or February of 2022, timing to be determined by availability of workers and subcontractors. Project could take up to 12 weeks, based on subcontractor schedules, moving compliance date to possibly late May 2022, though CCP will make every effort to engage G. Christianson Construction to begin project as soon as possible.
Visit 2 · 1/26/2022 · Scope: Widespread/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on observation and interview, it was determined the facility failed to ensure the kitchen was clean and maintained in good repair in accordance with the Food Sanitation Rules OAR 333-150-000. Findings include, but are not limited to:
During the revisit survey, conducted 1/26/22, the facility was in process of repairing and remodeling the kitchen. The allegation of compliance had been extended and the repairs will be reviewed after 5/31/22. The facility continues to be out of compliance.
Plan of Correction
Formal construction plans have been in place with G. Christianson Construction for kitchen remodel, including removing wood cabinetry and island, repouring floor with coving, replacing RFP on walls, replacing island and cabinets with rolling stainless steel units, removing current HVAC system and installing a ductless mini-split heat pump. Project has been delayed due to Covid and constraints with meal prep. Permission obtained 9/9/2021 from CBC Survey Manager Jeanne Bristol and ODHS Policy Analyst Debbie Concidine to use facility activity kitchen for meal prep during construction. On 9/9, Project Manager/Construction Company G. Christianson Construction contacted regarding timing to begin kitchen remodel project. On 9/17 Owner Carl Christianson confirmed that construction will be able to start in January or February of 2022, timing to be determined by availability of workers and subcontractors. As of 2/1/22, Project is set to begin on 2/21/2022 and take approximately 8 weeks.
Visit 3 · 4/6/2022 · Scope: Widespread/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on observation and interview, it was determined the facility failed to ensure the kitchen was clean and maintained in good repair in accordance with the Food Sanitation Rules OAR 333-150-000. Findings include, but are not limited to:
During the second revisit survey, conducted 04/06/22, the facility was in process of repairing and remodeling the kitchen. The allegation of compliance had been extended and the repairs will be reviewed after 5/31/22. The facility continues to be out of compliance.
Plan of Correction
Formal construction plans have been in place with G. Christianson Construction for kitchen remodel, including removing wood cabinetry and island, repouring floor with coving, replacing RFP on walls, replacing island and cabinets with rolling stainless steel units, removing current HVAC system and installing two ductless mini-split heat pumps. Project had been delayed due to Covid and constraints with meal prep. Permission obtained 9/9/2021 from CBC Survey Manager Jeanne Bristol and former ODHS Policy Analyst Debbie Concidine to use facility activity kitchen for meal prep during construction. Project began 2/21/22 with estimated 8 - 10 week timeline. As of 4/18/22, project is on track to be complete by early May. Facility will then move back into completed kitchen and be fully functional by 5/31/22.
Visit 4 · 6/15/2022 · Scope: Widespread/Minimal harm or potential for moderate harm
Corrected 5/31/2022
There are no detail notes for this visit.
C0270 Change of Condition and Monitoring Severity 2 ▼
Visit 1 · 9/1/2021 · Scope: Pattern/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on interview and record review, it was determined the facility failed to ensure residents who had short term changes of condition had resident-specific instructions and/or interventions developed, implemented and interventions reviewed for effectiveness and that the condition was monitored to resolution at least weekly for 3 of 4 sampled residents (#s 1, 4 and 5) who experienced changes of condition. Findings include, but are not limited to:
1. Resident 4 was admitted to the facility in October 2015 with diagnoses including Parkinson's disease.
The resident's July 2021 service plan, 6/3/21 through 8/30/21 progress notes, temporary service plans and physician communications were reviewed. The resident experienced multiple short-term changes without documented monitoring at least weekly until resolution, interventions were not reviewed for effectiveness and/or lacked resident specific directions to staff in the following areas:
* Abrasions and bruises; * Medication changes; * Lethargy and weakness; * Multiple non injury falls within the facility; and * Multiple falls with injury at the facility and off the facility property.
The need to ensure short term changes of condition had documentation to reflect monitoring to resolution at least weekly and interventions were reviewed for effectiveness was discussed with Staff 1 (Administrator) on 8/31/21. She acknowledged the findings.
2. Resident 5 was admitted to the facility in March 2006 with diagnoses including paralysis and anxiety.
The resident's June 2021 service plan, 6/3/21 through 8/30/21 progress notes, temporary service plans and physician communications were reviewed. The resident experienced multiple short-term changes without documented monitoring at least weekly until resolution, interventions were not reviewed for effectiveness and/or lacked resident specific directions to staff in the following areas:
* Skin tears to the thigh and forearm; * Weight changes; * Lower leg hematoma; and * Medication changes.
The need to ensure short term changes of condition had documentation to reflect monitoring to resolution at least weekly and interventions were reviewed for effectiveness was discussed with Staff 1 (Administrator) on 8/31/21. She acknowledged the findings.
3. Resident 1 was admitted to the facility in August 2018 with diagnoses including history of colon cancer.
The resident's June 2021 service plan, 6/3/21 through 8/30/21 progress notes and temporary service plans were reviewed. The resident experienced multiple short-term changes without documented monitoring at least weekly until resolution, interventions were not reviewed for effectiveness and/or lacked resident specific directions to staff in the following areas:
* Multiple non-injury falls within the facility and in the community; * Rectal bleeding; and * New medications.
The need to ensure short-term changes of condition had documentation to reflect monitoring to resolution at least weekly and interventions were reviewed for effectiveness was discussed with Staff 1 (Administrator), Staff 2 (RN) and Staff 3 (RCC) on 8/30/21. They acknowledged the findings.
Plan of Correction
Health Services Director (HSD) reviewed Change of Condition on 9/16/21 with RN Consultant Kathleen Elias, including protocols and signs that may indicate a short term or significant change of condition, and unplanned weight change. Reviewed need for documentation to reflect monitoring to resolution and providing resident-specific directions and suggestions to staff via Interim Service Plans (ISPs). For resident 4 - Safety Assessment and Plan for fall prevention measures will be in resident's record and available to direct care staff by 9/30/21. For resident 5 - Change of Condition assessment completed and service plan updated by 9/10/21. HSD performed quarterly skin assessment on 9/3/21. PCP notified of weight changes. For resident 1 - Change of Condition assessment completed and service plan updated by 9/10/21. On 9/3/21, Med Tech staff educated on specifying purpose of alert charting and specifying start and end of alert charting for each individual event. HSD to provide ongoing education to Med Techs at monthly meetings. HSD to enter weekly chart note summarizing status and monitoring of Change of Condition to resolution. Caregivers and Medication Technicians to be trained on weight variances and reweighing protocol, and identifying and reporting change of condition, including skin tears, bruising, weakness, bleeding, to HSD, by 10/31/21. HSD will be informed of changes in resident care needs at Stand Up interdisciplinary team meeting Monday through Friday and as needed other times. RN Consultant will be consulted as needed regarding appropriate interventions and strategies of care. The Administrator is responsible to ensure that change of condition documentation, evaluation, service planning and monitoring are occuring in a timely manner and at appropriate intervals for short-term and long-term changes of condition.
Visit 2 · 1/26/2022 · Scope: Pattern/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on interview and record review, it was determined the facility failed to ensure residents with changes of condition were evaluated and resident-specific instructions or interventions were determined, documented and monitored for effectiveness at least weekly through condition resolution for 1 of 4 sampled residents (# 9) who experienced changes of condition. Findings include, but are not limited to:
Resident 9 was admitted to the facility in 2017 with a diagnosis of multiple sclerosis.
The resident's records including progress notes dated 11/01/21 through 01/26/22, service plans and interim service plans were reviewed during survey and indicated the following:
The resident's service plan dated 11/15/21 indicated the resident had a history of falls and was considered a high fall risk, displayed confusion and difficulty focusing but was able to make decisions and was independent with most ADLs. The resident would call for staff assistance if s/he felt unsteady. The service plan instructed staff to encourage clean pathways as the resident's room was frequently cluttered which created a fall hazard.
The resident experienced numerous falls, both injury and non-injury, between 11/01/21 and 01/26/22.
a. There was no evidence an interim service plan or other documentation was recorded to show the facility had determined resident specific interventions, evaluated current interventions for effectiveness and determined the need to implement additional interventions when the resident experienced the following falls:
*11/15/21 The resident called the facility phone to let staff know s/he had fallen out of bed, when staff assisted the resident up, they noted blood coming from his/her upper and lower eyelid. The resident refused further evaluation.
*12/13/21 Staff noted the resident fell into his/her closet when s/he lost balance transferring from his/her electric scooter. No injury was noted.
*12/18/21 Staff responded to the resident's call light and found the resident on the floor next to the commode. Staff noted a small bump on the back of the resident's head. The resident refused to be sent out for further evaluation.
*12/22/21 Staff responded to the resident's call light and found the resident on the floor next to the commode. No injury was noted.
On 01/26/22 Staff 2 (RN) and Staff 3 (RCC) stated it appeared interim service plans had not been implemented for the above falls and staff involved had been provided with education.
b. Interim service plans related to multiple falls were not resident specific and provided identical interventions and instructions for staff. There was no indication a need for new interventions was evaluated for each of the following falls:
* 11/18/21 Staff responded to the resident's call button and found the resident on the floor of his/her kitchen area. Staff noted the resident sustained an abrasion to the right knee.
*12/02/21, twice on 12/27/21, 01/11/22, 01/12/22, 01/20/22, 01/25/22 the resident experienced non-injury falls in his/her apartment.
*01/17/22 Staff responded to the resident's call light and found the resident on the floor in his/her kitchen. The resident stated s/he hit his/her head but refused to be evaluated by emergency medical services.
The need to ensure residents with changes of condition were evaluated and resident-specific instructions or interventions were determined, documented and monitored for effectiveness at least weekly through condition resolution was discussed with Staff 1 (Administrator), Staff 2 and Staff 3 on 01/26/22. They acknowledged the findings.
Plan of Correction
Health Services Director (HSD) will review Change of Condition on 2/8/22 with RN Consultant Kathleen Elias, including protocols and signs that may indicate a short term or significant change of condition, and resident-specific interventions. For resident 9 - Safety Assessment and Plan for fall prevention measures will be in resident's record and available to direct care staff by 2/4/22. Plan to be reviewed after each fall and updated at least quarterly and as needed. Risk Agreement to be created with resident by 2/18/22. Interim Service Plan (ISP) process for falls was updated on 2/1/22 to ensure that personalized interventions are created for each fall, including requesting orders for therapies, and that, if applicable, safety assessment and plan is in place and being followed. On 2/4/22, Med Tech staff educated on resident-specific interventions for falls and updated ISP process. HSD to provide ongoing education to Med Techs at monthly meetings. HSD to enter weekly chart note summarizing status and monitoring of Change of Condition to resolution. HSD will be informed of changes in resident care needs at Stand Up interdisciplinary team meeting Monday through Friday and as needed other times. RN Consultant will be consulted as needed regarding appropriate interventions and strategies of care. The Administrator is responsible to ensure that change of condition documentation, evaluation, service planning and monitoring are occuring in a timely manner and at appropriate intervals for short-term and long-term changes of condition.
Visit 3 · 4/6/2022 · Scope: Pattern/Minimal harm or potential for moderate harm
Corrected 3/12/2022
C0280 Resident Health Services Severity 2 ▼
Visit 1 · 9/1/2021 · Scope: Pattern/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on observation, interview and record review, it was determined the facility failed to ensure the RN performed an assessment, developed interventions based on the condition of the resident, and updated the service plan for 2 of 3 sampled residents (#s 1 and 5) who experienced significant weight changes. Findings include, but are not limited to:
1. Resident 5 was admitted to the facility in March 2006 with diagnoses including paralysis and anxiety. Weight records dated 3/1/21 to 8/10/21, progress notes and RN notes dated 6/3/21 through 8/30/21, indicated the resident experienced the following:
A 10.8 pound weight loss from 4/26/21 to 5/24/21. This constituted a 7.34% severe weight loss in one month.
The resident's weights were monitored weekly through mid August 2021 when orders were changed to monthly weights. The resident's weight stabilized between 142 pounds and 144 pounds from June 2021 to August 2021.
The resident's meal intake remained stable with good intake at all three meals. The resident was able to feed herself/himself without issue and made their own dietary selections throughout the day.
Observations of the resident on 8/30/21 and 8/31/21 showed the resident transported herself/himself to the dining room for meals, selected from available options and ate the meal without assistance after delivery. The resident was observed to eat 100% at breakfast and two lunch meals.
The resident indicated during an interview on 8/31/21 that s/he received plenty to eat and had a few snacks in her/his apartment. The resident further stated s/he went out three times a week to the gym to complete work outs and work on strengthening, as well as spend time with friends. The resident stated during parts of COVID s/he was unable to go out or go to the gym which affected her/his activity level "significantly."
The facility failed to ensure an RN assessment was completed for the severe weight loss with documented findings, resident status and interventions made as a result of the assessment.
The need to ensure an RN assessment was completed related to significant changes in condition which documented findings, resident status and interventions made as a result of the assessment was discussed with Staff 1 (Administrator) and Staff 3 (RCC) on 8/31/21 and Staff 2 (RN) on 9/1/21. The staff acknowledged the findings.
2. Resident 1 was admitted to the facility in August 2018 with diagnoses including a history of colon cancer.
Review of the resident's 6/5/21 service plan, temporary service plans, RN assessments and March 2021 through August 2021 weight records revealed the following:
a. Weight records indicated that Resident 1 weighed 141.2 pounds on June 6, 2021 and 151.2 pounds on July 7, 2021, which constituted a 10 pound or 7.08% severe weight gain in one month.
b. The resident's weight on August 4, 2021 was 147.6 which represented a weight loss of 3.6 pounds or 2.38% since July 7, 2021. Subsequent weekly weights in August were within two pounds of the August 4th weight and were stable.
There was no documented evidence the significant weight gain had been assessed by the RN to include findings, resident status, and interventions made as a result of the assessment.
In an interview with Staff 9 (CG), she reported the resident was eating "more lately" and usually eats 75-100% of his meals.
Observation of the resident during the 8/30/21 lunch meal showed s/he ate 100% of the meal.
The need to ensure residents who experienced significant weight changes were assessed by the RN was discussed with Staff 1 (Administrator), Staff 2 (RN) and Staff 3 (RCC) on 8/31/21. They acknowledged the findings.
Plan of Correction
Weights are obtained at least monthly for every resident and entered into EHR. On or about the 15th of each month HSD to run weight report within EHR to review for weight increases or losses and perform assessment on residents nearing or experiencing significant weight change, planned or unplanned, and perform RN assessment, document accordingly, implement interventions, and notify PCPs. EHR has active notification setting to inform HSD, RCC, and Administrator of 3 lb increase or decrease in weight between resident weight entries. Beginning 9/20/21, flagged changes to be discussed at weekday Stand Up interdisciplinary team meeting and reviewed by HSD. On 9/16/21, HSD reviewed weight monitoring process with RN Consultant Kathleen Elias and performed review of all weights for past 30, 90, and 180 days. For resident 5, resident is weighed weekly and weights entered into EHR. Resident experienced a planned weight loss that HSD had verbally discussed with resident. On 9/20/21, HSD faxed weight history to PCP with update on resident's current weight. Caregivers and Medication Technicians to be trained on weight variances and reweighing protocol, and identifying and reporting change of condition to HSD, by 10/31/21. HSD will be informed of changes in resident care needs at Stand Up interdisciplinary team meeting Monday through Friday and as needed other times. RN Consultant will be consulted as needed regarding appropriate interventions and strategies of care. The Administrator is responsible to ensure that systems are in place to respond to the 24-hour care needs of residents.
Visit 2 · 1/26/2022 · Scope: Pattern/Minimal harm or potential for moderate harm
Corrected 11/1/2021
There are no detail notes for this visit.
C0303 Systems: Treatment Orders Severity 2 ▼
Visit 1 · 9/1/2021 · Scope: Isolated/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on interview and record review, it was determined the facility failed to ensure signed physician orders for all medications the facility was responsible to administer were located in the resident's facility record and that medication orders were carried out as prescribed for 1 of 4 sampled resident (#1) whose facility records were reviewed. Findings include, but are not limited to:
Resident 1 was admitted to the facility in August 2018 and had a diagnosis of Parkinson's Disease.
Review of Resident 1's 4/30/21 signed physician orders and 8/1/21 through 8/30/21 revealed the following:
1. The facility lacked signed physician orders for the following medications entered on the August 2021 MAR:
*Carbidopa Levadopa (For Parkinson's); *Lidocaine patch (pain); and *Omeprazole (Stomach upset).
2. The following medications were reported by Staff 2 (RN) to have been discontinued without evidence of a discontinue order in the resident's facility record:
*Diphenhydamine (itching); and *Aquaphor ointment (skin irritation).
3. The 4/30/21 physician order for Albuterol was not carried out as prescribed.
The need to ensure there was a signed physician order for all medications the facility was responsible to administer located in the residents facility record and that physician orders were carried out as prescribed was discussed with Staff 1 (Administrator), Staff 2 (RN) and Staff 3 (RCC) on 8/30/21. They acknowledged the findings.
Plan of Correction
On 9/2/21, signed discontinue order for resident 1 Albuterol nebulizer received and new signed order received for as needed Albuterol inhaler. All physician orders to be faxed to PCPs quarterly with follow-up faxes sent to PCPs weekly until signed orders are received. HSD to follow up by phone to PCP if orders not received within 30 days. As of 9/1/21, Physician Orders report from EHR includes "authorize the LN to discontinue any PRN medications or treatments not used within 60 days." On 9/3/21, HSD and RCC faxed all PCPs for updated Physician Orders. On 9/3/21 Med Tech staff educated to fax PCP for order or to fax pharmacy for prescription if order change included in after visit summary and not sent as a signed order or prescription. By 9/3/21, all resident charts include section for orders. HSD and RCC review all after visit summaries and will ensure fax sent for appropriate order or prescription. HSD to ensure there is a signed physician order for all medications facility administers, that orders are carried out as prescribed, and that orders are in resident charts. HSD to audit 25% of charts quarterly. HSD to review monthly with Med Techs the system of obtaining signed orders or prescriptions.
Visit 2 · 1/26/2022 · Scope: Isolated/Minimal harm or potential for moderate harm
Corrected 11/1/2021
There are no detail notes for this visit.
C0305 Systems: Resident Right to Refuse Severity 2 ▼
Visit 1 · 9/1/2021 · Scope: Pattern/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on interview and record review, it was determined the facility failed to ensure the physician was notified when residents refused to consent to a medication or treatment order for 3 of 3 sampled residents (#s 1, 4 and 5) whose records were reviewed: Findings include, but are not limited to:
1. Resident 1 was admitted to the facility in August 2018 with diagnoses including a history of colon cancer.
Review of Resident 1's current signed physician orders, 8/1/21 through 8/30/21 MAR and physician communications revealed that the resident had refused to consent to multiple medication orders in the time frame reviewed:
* Albuterol (asthma) 40 times ; * Ciclopirox cream (fungus) five times; * Clotrimazole cream (fungus) five times; * Lidocaine patch (pain) two times; and * Ensure (nutritional supplement) one time.
There was no documented evidence the facility had notified the physician when Resident 1 refused to consent to the medication orders.
The need to ensure the physician was notified when a resident refuses to consent to a medication or treatment order was discussed with Staff 1 (Administrator), Staff 2 (RN) and Staff 3 (RCC) on 8/31/21. They acknowledged the findings.
2. Resident 4 was admitted to the facility in October 2015 with diagnoses including Parkinson's disease. Resident 4's 6/3/21 through 8/30/21 progress notes, physician communications and 8/1/21 through 8/30/21 MAR/TAR were reviewed.
The resident's record showed 11 refusals of her/his NuStep exercise plan in the month of August.
There was no documented evidence the facility notified the physician each time the resident refused to consent to the orders.
The need to ensure the facility notified physicians of medication or treatment refusals was discussed with Staff 1 (Administrator) on 8/31/21. She acknowledged the findings.
3. Resident 5 was admitted to the facility in March 2006.
Resident 5's 6/3/21 through 8/30/21 progress notes and physician communications and 8/1/21 through 8/30/21 MAR/TAR were reviewed.
The resident's record showed 22 refusals of her/his polyethylene glycol powder (a bowel medication) in the month of August.
There was no documented evidence the facility notified the physician each time the resident refused to consent to the orders.
The need to ensure the facility notified physicians of medication or treatment refusals was discussed with Staff 1 (Administrator) on 8/31/21. She acknowledged the findings.
Plan of Correction
By 9/3/21 HSD faxed PCPs for resident 1, 4, 5 explaining medication and treatment refusals over last 90 days. On 9/2 HSD created fax template for notifying PCPs of each medication and/or treatment refusal. Fax includes opportunity for PCP to indicate frequency of notifications if other than with each occurrence. On 9/2 filing system created for tracking refused med/treament faxes and specified frequency. On 9/3 HSD educated Med Techs on reporting to PCP any medication or treatment refusals utilizing standardized faxes and filing system. Informational Order created in EHR to indicate frequency of faxing PCP regarding refusals if less than with each occurrence. HSD to audit monthly all refusals, documentation, and communication with PCPs. HSD to review monthly with Med Techs the system of communicating refusals to PCPs.
Visit 2 · 1/26/2022 · Scope: Pattern/Minimal harm or potential for moderate harm
Corrected 11/1/2021
There are no detail notes for this visit.
C0420 Fire and Life Safety: Safety Severity 2 ▼
Visit 1 · 9/1/2021 · Scope: Widespread/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on interview and record review, it was determined the facility failed to ensure fire and life safety instruction to staff was provided on alternate months and that documentation reflected all required fire drill components. Findings include, but are not limited to:
Fire drill and fire and life safety records were reviewed from February 2021 to August 2021. The following deficiencies were identified:
* There was no documented evidence the facility was providing fire and life safety training on alternating months for staff; and
* The fire drill training records and the August 2021 evacuation/drill forms did not contain information on the escape route used or the number of occupants evacuated.
The requirements regarding fire drills and fire and life safety instruction for staff were reviewed with Staff 1 (Administrator) on 8/31/21. She acknowledged the findings.
Plan of Correction
Annual calendar to be created for alternating month fire and life safety training topics for staff. Alternating month training to be delivered at staff meetings, either in-person or virtually. Topics to be reviewed bi-monthly with Leadership Team to evaluate content.
Fire Drill/Evacuation Form will be updated by 9/30/21 to include evacuation route field, alternate evacuation route field, and field for number of occupants evacuated.
Administrator to monitor training calendar annually to ensure relevant content and Fire Drill form on months when fire drills performed to ensure it is completed correctly.
Visit 2 · 1/26/2022 · Scope: Widespread/Minimal harm or potential for moderate harm
Corrected 11/1/2021
There are no detail notes for this visit.
C0610 General Building Exterior Severity 2 ▼
Visit 1 · 9/1/2021 · Scope: Widespread/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on observation and interview, it was determined the facility failed to ensure patio surfaces and pathways were maintained in good repair. Findings include, but are not limited to:
Observations of the patio area on 8/30/21 showed the following:
* Uneven surfaces were noted where the concrete had cracked, separated and began to push up; and * Multiple drop offs of 2-4 inches were noted along pathway edges.
The need to ensure pathways did not have potential tripping hazards was discussed with Staff 1 (Administrator) on 8/30/21. She acknowledged the findings.
Plan of Correction
On 8/31/21 sidewalks were ground to even levels by facility Maintenance Technician. Walkway cracks in process of being filled or concrete replaced, if needed.
Maintenance Technician to perform checks of exterior grounds monthly to ensure safe walkways with even surfaces and correct issues as needed.
Environmental Rounds program to be created by 9/30/21 with monthly and quarterly assignments for departments to review the exterior of building for areas of concern. Findings will be documented and plans for improvement created and carried out by Maintenance Technician or outside provider, if needed. Leadership Team to review monthly. Administrator to ensure work is performed in a timely manner.
Visit 2 · 1/26/2022 · Scope: Widespread/Minimal harm or potential for moderate harm
Corrected 11/1/2021
There are no detail notes for this visit.
C0613 General Building: Doors-Walls, Cleanable Severity 2 ▼
Visit 1 · 9/1/2021 · Scope: Widespread/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on observation and interview, it was determined the facility failed to ensure the environment was maintained in clean and good repair. Findings include, but are not limited to:
Observations of the facility on 8/30/21 and 8/31/21 showed the following areas in need of cleaning or repair:
* Carpet in the dining room, the first and second floor hallways and elevator had multiple dark stains of varying sizes. The edges of the carpet near the entry way to the dining room was frayed and pulling apart; * Rooms 104, 113 and 220 had gouges, scrapes, drips and/or chips to doors and door frames. The wood moulding outside room 220 was pulling away from the wall at the corner; * Room 107 and 115 had dark black and gray stains to the living room carpets of various sizes and room 107's carpet was significantly frayed/torn; * Room 108 had large, dark stains to the living room carpet; multiple chips, dings and gouges to walls, doors and door frames; dark accumulation at the edges of the shower stall and the rubber/vinyl seal at the edge of the shower stall was loose and pulling away from the surface.
The areas in need of cleaning and/or repair were shown to and discussed with Staff 1 (Administrator) on 8/30/21 and 8/31/21. She acknowledged the findings.
Plan of Correction
On 9/10/21, all hallway and common area carpets were professionally cleaned. By 9/7/21, Maintenance Technician cleaned shower stall and replaced shower rubber base in apt 108, repaired walls/moulding, cleaned carpet. On 9/9/21, Apt 107 and 115 carpets cleaned by Maintenance Technician. Repairs to 107 carpet to be made by 10/31/21. By 10/31/21, remaining noted apartments to be repaired by Maintenance Technician. Administrator to ensure professional carpet cleaning completed at least annually. Housekeeping staff to monitor apartments weekly for stains, spills, damage in apartments/bathrooms, enter into maintenance work order software, and report to Maintenance Technician for repair. Administrator to review work orders monthly for completion. Environmental Rounds program to be created by 9/30/21 with monthly and quarterly assignments for departments to review the interior of building for areas of concern. Findings will be documented and plans for improvement created and carried out by Maintenance Technician or outside provider, if needed. Leadership Team to review monthly. Administrator to ensure work is performed in a timely manner.
Visit 2 · 1/26/2022 · Scope: Widespread/Minimal harm or potential for moderate harm
Corrected 11/1/2021
There are no detail notes for this visit.
Cited on a follow-up visit
C0455 Inspections and Investigation: Insp Interval Severity 2Cited on follow-up visit ▼
Visit 2 · 1/26/2022 · Scope: Widespread/Minimal harm or potential for moderate harm
No correction date recorded
Findings
Based on interview and record review, it was determined the facility failed to ensure their relicensure survey plan of correction was implemented and satisfied the Department. Findings include, but are not limited to:
Refer to C 240 and C 270.
Plan of Correction
Surveyor stated this tag did not need response. Refer to previous citations.
Visit 3 · 4/6/2022 · Scope: Widespread/Minimal harm or potential for moderate harm
Corrected 3/12/2022
There are no detail notes for this visit.
Inspection notes
C0000 Comment Severity 0 ▼
Visit 1 · 9/1/2021
No correction date recorded
Findings
The findings of the re-licensure survey, conducted 8/30/21 through 9/1/21, are documented in this report. The survey was conducted to determine compliance with the OARs 411 Division 54 for Residential Care and Assisted Living Facilities and Home and Community Based Services Regulations OARs 411 Division 004.
Abbreviations possibly used in this document:
ADL: activities of daily living bid: twice a day CBG: capillary blood glucose or blood sugar CG: caregiver cm: centimeter ED: Executive Director F: Fahrenheit HH: Home Health LPN: Licensed Practical Nurse MA: Medication Aide MAR: Medication Administration Record MCC: Memory Care Community mg: milligram ml: milliliter MT: Medication Technician OT: Occupational Therapist PT: Physical Therapist PRN: as needed qd: every day or daily qid: four times a day QI: quality improvement RCC: Resident Care Coordinator RN: Registered Nurse TAR: Treatment Administration Record tid: three times a day
Visit 2 · 1/26/2022
No correction date recorded
Findings
The findings of the first revisit to the re-licensure survey of 09/01/21, conducted 01/26/22, are documented in this report. The survey was conducted to determine compliance with the OARs 411 Division 54 for Residential Care and Assisted Living Facilities and Home and Community Based Services Regulations OARs 411 Division 004.
Abbreviations possibly used in this document:
ADL: activities of daily living bid: twice a day CBG: capillary blood glucose or blood sugar CG: caregiver cm: centimeter ED: Executive Director F: Fahrenheit HH: Home Health LPN: Licensed Practical Nurse MA: Medication Aide MAR: Medication Administration Record MCC: Memory Care Community mg: milligram ml: milliliter MT: Medication Technician OT: Occupational Therapist PT: Physical Therapist PRN: as needed qd: every day or daily qid: four times a day QI: quality improvement RCC: Resident Care Coordinator RN: Registered Nurse TAR: Treatment Administration Record tid: three times a day
Visit 3 · 4/6/2022
No correction date recorded
Findings
The findings of the second revisit to the re-licensure survey of 09/01/21, conducted 04/06/22, are documented in this report. The survey was conducted to determine compliance with the OARs 411 Division 54 for Residential Care and Assisted Living Facilities and Home and Community Based Services Regulations OARs 411 Division 004.
Abbreviations possibly used in this document:
ADL: activities of daily living bid: twice a day CBG: capillary blood glucose or blood sugar CG: caregiver cm: centimeter ED: Executive Director F: Fahrenheit HH: Home Health LPN: Licensed Practical Nurse MA: Medication Aide MAR: Medication Administration Record MCC: Memory Care Community mg: milligram ml: milliliter MT: Medication Technician OT: Occupational Therapist PT: Physical Therapist PRN: as needed qd: every day or daily qid: four times a day QI: quality improvement RCC: Resident Care Coordinator RN: Registered Nurse TAR: Treatment Administration Record tid: three times a day
Visit 4 · 6/15/2022
No correction date recorded
Findings
The findings of the third revisit to the re-licensure survey of 09/01/21, conducted on 06/15/22, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411 Division 54 for Residential Care and Assisted Living Facilities and Home and Community Based Services Regulations OARs 411 Division 004.
Abuse Violations
13 records6/16/2025 Failed to provide a safe medication administration system · 00407815-AP-358877 Level 3Substantiated ▼
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Rules violated (OAR)
411-054-0025(1)(a) and (b)
411-054-0027(1)(g)
411-054-0028(2)
411-054-0055(1)(a) and (f)
Findings
The Alleged Victim (AV) relies on the facility for his or her care. On or about June 16, 2025, AV was in pain and did not receive ordered PRN pain medication, after previous given pain medications failed to provide relief. According to an investigation, the AV had a pain medication prescription since January 2025, but it was not filled by the pharmacy because it was incomplete. The Alleged Perpetrator 2 (AP2) did not follow-up to ensure the prescription was filled, leaving AV without access to pain medication. AP2’s actions are a violation of resident rights, are considered neglect of care and constitute abuse. The facility failed to provide a safe medication administration system, which is a violation of resident rights is considered neglect of care and constitutes abuse.
Sanction
ALFCP25-01086 $500.00 fine assessed
8/2/2022 Failed to administer ordered medication · 00213757-AP-173100 Level 2Substantiated ▼
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
411-054-0030(1)(f)
411-054-0055(1)(a) and f)
Findings
The facility failed to administer medication as prescribed to Alleged Victims (AV). On or about the evening of August 02, 2022, AV had a prearranged facility outing. When AV returned to the facility and requested h/h medications, AV was not administered h/h prescribed medications, causing AV distress to the point of not being able to sleep. The facility’s failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP22-01144 $188.00 fine assessed
10/27/2021 Failed to properly plan care · 00167590-AP-132972 Level 3Substantiated ▼
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Rules violated (OAR)
411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
411-054-0036(2)(g)
Findings
The Alleged Victim (AV) had approximately six (6) falls between August 08, 2021, to October 27, 2021. On or about October 27, 2021, AV fell resulting in a fracture to AV’s wrist. The facility failed to appropriately care plan and implement reasonable interventions to address AV’s increasing and ongoing falls, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP22-00650 $1125.00 fine assessed
10/17/2021 Failed to properly plan care · 00165646-AP-131449 Level 2Substantiated ▼
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
411-054-0036(2)(g)
Findings
The Alleged Victim (AV) had approximately four (4) falls in four (4) months, from which AV was diagnosed with abrasions, bruising and pain to knees, cuts, scrapes and a sprain to right wrist. The facility failed to appropriately care plan and implement reasonable interventions to address AV’s increasing and ongoing falls, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP22-00593 $250.00 fine assessed
2/5/2021 Failed to assure timely medical treatment · 00125387-AP-097533 Level 3Substantiated ▼
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Rules violated (OAR)
411-054-0027(1)(f)
411-054-0028(2)
411-054-0055(1)(a) and (f)
Findings
On or about February 5, 2021, the facility failed to assure Alleged Victim (AV) received his/her prescribed oxygen required for his/her medical condition which resulted in AV suffering difficulty in breathing and was transported to the hospital for treatment. The facility's failure to provide AV with timely medical treatment is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP21-01719 $1500.00 fine assessed
12/6/2020 Failed to provide a safe medication administration system · 00115496-AP-089301 Level 2Substantiated ▼
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0027(1)(f)
411-054-0028(2)
411-054-0055(1)(a) and (f)
Findings
The facility failed to ensure that Alleged Victim (AV) was administered his/her anticoagulant medication as ordered which resulted in AV missing seven (7) consecutive doses which placed AV at risk of harm. The facility's failure to provide a safe medication administration system is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP21-01593 $250.00 fine assessed
11/3/2020 Failed to provide a safe medication administration system · 00112635-AP-087381 Level 4Substantiated ▼
Type
Abuse: Neglect
Level
4 - Serious harm, death, imminent danger or chronic regulatory noncompliance
Rules violated (OAR)
411-054-0025(1)(b)
411-054-0027(1)(f)
411-054-0028(2)
411-054-0055(1)(a) and (f)
411-054-0120(4)(b)
Findings
Alleged Perpetrator 2 (AP2) applied Alleged Victim's (AV) medicated cream in an inappropriate sexual manner when AP2 inserted his/her finger into AV's private part which caused AV pain and discomfort. An investigation determined that AP2 performed a task on AV that is to be completed by a medication technician and not a staff of his/her job classification. AP2's action is considered sexual abuse. The facility failed to provide a safe medication administration system for AV which resulted in risk of serious harm. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP21-01595 $1500.00 fine assessed
6/12/2017 Failed to protect resident from financial exploitation · AL172835 Level 4Substantiated ▼
Type
Abuse: Financial abuse
Level
4 - Serious harm, death, imminent danger or chronic regulatory noncompliance
Rules violated (OAR)
411-054-0025(1)(b)
411-054-0027(1)(r)
Findings
The facility failed to protect RV from theft.
9/2/2016 Failed to protect resident from financial exploitation · AL167988 Level 2Substantiated ▼
Type
Abuse: Financial abuse
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(b)
411-054-0027(1)(r)
Findings
The facility failed to protect RVs from theft.
10/8/2015 Failure to provide a system that prevents theft or misuse of medication · AL153093 Level 2Substantiated ▼
Type
Abuse: Financial abuse
Level
2 - Minor harm or potential for moderate harm
Findings
Financial Exploitation Missing Medication
6/5/2015 Failed to provide oversight and monitoring of change of condition · CO15110 Level 3Substantiated ▼
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Rules violated (OAR)
411-054-0027(1)(f)
411-054-0040(1)(b) and (c) and (2)
Findings
The facility failed to evaluate, document, monitor and develop appropriate interventions after Resident #1 experienced a significant change of condition.
Sanction
ALFCP15-032 $300.00 fine assessed
3/6/2015 Failed to provide service · AL151952 Level 2Substantiated ▼
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0027(1)(f) and (r)
Findings
Facility failed to assist with safe transfer.
4/20/2011 Failed to assure timely medical treatment · AL132346 Level 3Substantiated ▼
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Rules violated (OAR)
411-054-0027(1)(f) and (r)
411-054-0028(2)
411-054-0040(1)(a) and (d)(A) and (B)
Findings
Facility failed to assess change of RV's condition and seek medical attention in a timely manner.
Licensing Violations
14 records4/3/2026 Failed to perform adequate screening or assessment · CALMS - 00110092 Level 2Substantiated ▼
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0034(5)(o)(H)
Findings
The facility failed to evaluate the resident's ability to smoke without causing burns or injury to themselves or others or damage to property. The facility’s failure is a violation of Oregon Administrative Rules.
4/3/2026 Failed to properly plan care · CALMS - 00110093 Level 2Substantiated ▼
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0036(2)
Findings
The facility failed to have service plans reflective of the resident's needs as identified in the evaluation and include resident preferences that support the principles of dignity, privacy, choice, individuality, and independence. The facility’s failure is a violation of Oregon Administrative Rules.
4/3/2026 Failed to assure resident rights · CALMS - 00110094 Level 2Substantiated ▼
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0028(3)
Findings
The facility failed to promptly investigate all reports of abuse and suspected abuse and take measures necessary to protect residents and prevent the reoccurrence of abuse. The facility’s failure is a violation of Oregon Administrative Rules.
2/3/2025 Failed to use an ABST · CALMS - 00084713 Level 2Substantiated ▼
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0037(4)
Findings
The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
10/19/2022 Failed to protect resident from financial exploitation · 00227460-AP-185731 Level 2Substantiated ▼
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
Findings
The Alleged Victim (AV) wallet, containing $80.00 cash, went missing from his/her room. The items were taken by an Unknown Alleged Perpetrator #2 (AP2) and this person is responsible for theft of property, which is considered financial exploitation and constitutes abuse. The facility failed to protect AV from financial exploitation which is a violation of Oregon Administrative Rules.
10/13/2022 Failed to protect resident from financial exploitation · 00226977-AP-185241 Level 2Substantiated ▼
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
Findings
The Alleged Victim (AV) wallet, containing $60.00 cash went missing from his/her room. The items were taken by and Unknown Alleged Perpetrator #2 (AP2) and this person is responsible for theft of property, which is considered financial exploitation and constitutes abuse. The facility failed to protect AV from financial exploitation which is a violation of Oregon Administrative Rules.
5/25/2022 Failed to protect resident from financial exploitation · 00202720-AP-163279 Level 2Substantiated ▼
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
Findings
The Alleged Victim (AV) wallet, containing debit card, $400.00 cash, and a check went missing from his/her room. The items were taken by Alleged Perpetrator #2 (AP2) and this person is responsible for theft of property, which is considered financial exploitation and constitutes abuse. The facility failed to protect AV from financial exploitation which is a violation of Oregon Administrative Rules.
1/21/2020 Failed to provide safe environment · 00067073-AP-048561 Level 4Substantiated ▼
Type
Licensing Violation
Level
4 - Serious harm, death, imminent danger or chronic regulatory noncompliance
Rules violated (OAR)
411-054-0025(1)(b)
Findings
Alleged Victim (AV) had money go missing. An investigation determined that Alleged Perpetrator 2 (AP2) wrongfully took $99, 250.00 from AV by writing fraudulent checks, $7,500.00 of which were written while AP2 was employed at the facility. AP2 is responsible for theft of property, which is considered financial exploitation and constitutes abuse. The facility failed to protect AV's property from theft. This failure is a violation of Oregon Administrative Rules.
11/4/2017 Failed to provide a safe medication administration system · AL174335 Level 2Substantiated ▼
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0027(1)(r)
Findings
The facility failed to administer appropriate medications.
9/5/2017 Failed to administer medication as ordered · OR0001359300 Level 1Substantiated ▼
Type
Licensing Violation
Level
1 - No harm or potential for minor harm
Rules violated (OAR)
411-054-0055(1)(f)
7/20/2017 Failed to administer ordered medication · AL173474 Level 2Substantiated ▼
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0027(1)(r)
411-054-0055(1)(f)
Findings
The facility failed to maintain adequate medication systems.
3/20/2015 Failed to provide medical treatment as ordered · AL151960A Level 1Substantiated ▼
Type
Licensing Violation
Level
1 - No harm or potential for minor harm
Rules violated (OAR)
411-054-0027(1)(r)
411-054-0055(1)(f)
Findings
Facility failed to provide medical treatment as ordered.
3/20/2015 Failed to properly plan care · AL151960D Level 1Substantiated ▼
Type
Licensing Violation
Level
1 - No harm or potential for minor harm
Rules violated (OAR)
411-054-0027(1)(r)
Findings
Facility failed to properly plan care.
3/20/2015 Failed to provide or maintain resident care equipment · AL151960F Level 1Substantiated ▼
Type
Licensing Violation
Level
1 - No harm or potential for minor harm
Rules violated (OAR)
411-054-0055(1)(f)
Findings
Facility failed to maintain medical equipment.
Regulatory Actions
1 recordALFCD26-00165 Failed to provide safe environment · 4/14/2026 → 5/21/2026 License Condition ▼
Type
License Condition
Effective date
4/14/2026 to 5/21/2026
Reference number
CALMS - 00106938
Rules violated (OAR)
411-054-0025(4)
411-054-0027(1)(s)
411-054-0030(1)(e)(I)
Description
?The facility failed to comply with Oregon Administrative Rules, posing a threat to the health, safety, and welfare of its residents.
Findings
Facility failed to provide a safe environment