2
Inspections
6
Deficiencies
24
Abuse Violations
3
Licensing Violations
0
Regulatory Actions
In plain language
  • The most recent inspection was on April 15, 2026 (change of owner visit) and found 6 deficiencies.
  • Across 2 inspections since 2024, inspectors cited 6 deficiencies in total. The state lists no correction dates for them.
  • There are 24 substantiated abuse violations on record.
  • The provider also has 3 substantiated licensing violations — rule breaches that did not involve abuse.

Deficiencies are rule violations noted by a state inspector. Most are minor and get corrected quickly; the sections below show exactly what was found and how the provider responded.

Provider Information

Status
Open
Type
Residential Care Facility
County
Linn
Licensed Since
January 8, 2024
Classification
Not listed
Phone
541-367-1800
Email
ed@wileycreekmc.com
Administrator
Michelle Bristow
Accepts Medicaid
Yes
Memory Care
Yes

Inspections

2 records
4/15/2026 Change of Owner · Event CHOW010554 Change of Owner6 deficiencies
Deficiencies cited (6)
C0252 Resident Move-in & Evaluation: Res Evaluation Severity 2
Visit 1 · 4/15/2026 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-054-0034 (1-6) Resident Move-in & Evaluation: Res Evaluation (1) INITIAL SCREENING AND MOVE-IN. (a) The facility must determine whether a potential resident meets the facility's admission requirements. (b) Before the resident moving in, the facility must conduct an initial screening to determine the prospective resident's service needs and preferences. The screening must determine the ability of the facility to meet the potential resident's needs and preferences, while considering the needs of the other residents and the facility's overall service capability. (c) Each resident record must, before move-in and when updated, include the following information: (A) Legal name for billing purposes. (B) To promote person-centered care, any variance from legal records, as indicated by the resident, regarding: (i) Name. (ii) Pronouns. (iii) Gender identity. (C) Prior living arrangements; (D) Emergency contacts; (E) Service plan involvement - resident, family, and social supports; (F) Financial and other legal relationships, if applicable, including, but not limited to: (i) Advance directives; (ii) Guardianship; (iii) Conservatorship; and (iv) Power of attorney. (G) Primary language; (H) Community connections; and (I) Health and social service providers. (2) RESIDENT EVALUATION - GENERAL. The resident evaluation identifies the resident's preferences, strengths, and relationships, as well as activities that are meaningful to the individual. The evaluation describes the resident's physical health status, mental status, and the environmental factors that help the individual function at their optimal level. The evaluation is the foundation that a facility uses to develop the resident's service plan. The evaluation information may be collected using tools and protocols established by the facility, but must contain the elements stated in this rule. (a) Resident evaluations must be: (A) Performed before the resident moves into the facility, with updates and changes as appropriate within the first 30 days; and (B) Performed at least quarterly, to correspond with the quarterly service plan updates. (C) Reviewed and any updates must be documented each time a resident has a significant change in condition. (D) Done in person and the facility must gather data that is relevant to the needs and current condition of the resident. (E) Documented, dated, and indicate who was involved in the evaluation process. (b) 24 months of past evaluations must be kept in the resident's files in an accessible, on-site location. (c) The facility administrator is responsible for assuring only trained and experienced staff perform resident evaluations. (3) EVALUATION REQUIREMENTS AT MOVE-IN. (a) The resident evaluation must be completed before the resident moves into the facility. This evaluation provides baseline information of the resident's physical and mental condition at move-in. (b) If there is an urgent need and the evaluation is not completed before move-in, the facility must document the reasons and complete the evaluation within eight hours of move-in. (c) The initial evaluation must contain the elements specified in section (5) of this rule and address sufficient information to develop an initial service plan to meet the resident's needs. (d) The initial evaluation must be updated and modified as needed during the 30 days following the resident's move into the facility. (e) After the initial 30 day move-in period, the initial evaluation must be retained in the resident's file for 24 months. Future evaluations must be separate and distinct from the initial evaluation. (4) QUARTERLY EVALUATION REQUIREMENTS. (a) Resident evaluations must be performed quarterly after the resident moves into the facility. (b) The quarterly evaluation is the basis of the resident's quarterly service plan. (c) The most recent quarterly evaluation, with documented change of condition updates, must be in the resident's current record and available to staff. (d) If the evaluation is revised and updated at the quarterly review, changes must be dated and initialed and prior historical information must be maintained. (5) The resident evaluation must address the following elements: (a) For service planning purposes, if indicated by the resident, (A) Name. (B) Pronouns. (C) Gender identity. (b) Resident routines and preferences including: (A) Customary routines, such as those related to sleeping, eating, and bathing; (B) Interests, hobbies, and social and leisure activities; (C) Spiritual and cultural preferences and traditions; and (D) Additional elements as listed in 411-054-0027(2). (c) Physical health status including: (A) List of current diagnoses; (B) List of medications and PRN use; (C) Visits to health practitioners, emergency room, hospital, or nursing facility in the past year; and (D) Vital signs if indicated by diagnoses, health problems, or medications. (d) Mental health issues including: (A) Presence of depression, thought disorders, or behavioral or mood problems; (B) History of treatment; and (C) Effective non-drug interventions. (e) Cognition, including: (A) Memory; (B) Orientation; (C) Confusion; and (D) Decision-making abilities. (f) Personality, including how the person copes with change or challenging situations. (g) Communication and sensory abilities including: (A) Hearing; (B) Vision; (C) Speech; (D) Use of assistive devices; and (E) Ability to understand and be understood. (h) Activities of daily living including: (A) Toileting, bowel, and bladder management; (B) Dressing, grooming, bathing, and personal hygiene; (C) Mobility - ambulation, transfers, and assistive devices; and (D) Eating, dental status, and assistive devices. (i) Independent activities of daily living including: (A) Ability to manage medications; (B) Ability to use call system; (C) Housework and laundry; and (D) Transportation. (j) Pain - pharmaceutical and non-pharmaceutical interventions, including how a person expresses pain or discomfort. (k) Skin condition. (l) Nutrition habits, fluid preferences, and weight if indicated. (m) List of treatments - type, frequency, and level of assistance needed. (n) Indicators of nursing needs, including potential for delegated nursing tasks. (o) Review of risk indicators including: (A) Fall risk or history; (B) Emergency evacuation ability; (C) Complex medication regimen; (D) History of dehydration or unexplained weight loss or gain; (E) Recent losses; (F) Unsuccessful prior placements; (G) Elopement risk or history; (H) Smoking. The resident's ability to smoke without causing burns or injury to themselves or others or damage to property must be evaluated and addressed in the resident's service plan; and (I) Alcohol and drug use. The resident's use of alcohol or the use of drugs not prescribed by a physician must be evaluated and addressed in the resident's service plan. (p) Environmental factors that impact the resident's behavior including, but not limited to: (A) Noise. (B) Lighting. (C) Room temperature. (6) If the information has not changed from the previous evaluation period, the information does not need to be repeated. A dated and initialed notation of no changes is sufficient. The prior evaluation must then be kept in the current resident record for reference. Stat. Auth.: ORS 410.070, 441.122, 443.450 Stats. Implemented: ORS 441.111, 441.114, 443.400-443.455, 443.991
Findings
Based on interview and record review, it was determined the facility failed to ensure move-in evaluations addressed all required elements for 2 of 2 sampled Resident (#s 3 and 5) whose initial evaluations were reviewed. Findings include, but are not limited to: Resident 3 was admitted to the facility on 04/06/26, and Resident 5 was admitted on 04/08/26. Resident 3 and 5’s move-in evaluations, dated 04/05/26 and 04/06/26, respectively, were reviewed. There was no documented evidence that one or more of the following elements were addressed: * Customary routines for sleeping, eating, and bathing; * List of current diagnoses; * List of medications and PRN use; * Personality, including how the person copes with change or challenging situations; * Ability to use call system; * Transportation; * Nutrition habits, fluid preferences and weight, if indicated; * List of treatments; * Indicators of nursing needs including potential for delegated nursing tasks; * Emergency evacuation ability; * Complex medication regimen; * History of dehydration or unexplained weight loss or gain; * Recent losses; * Smoking, ability to smoke safely; * Alcohol and drug use; and * Environmental factors that impact the resident's behavior including, but not limited to: noise, lighting, room temperature. The need to ensure move-in evaluations included all required elements was discussed with Staff 1 (Memory Care Director), Staff 2 (RN), Staff 4 (Resident Care Coordinator) on 04/15/26. They acknowledged the findings.
Plan of Correction
1) Resident #3 and Resident #5 evaluations were immediately reviewed and updated to include all required elements per OAR. Missing areas were completed, including routines, mental health, cognition, ADLs/IADLs, risk indicators, preferences, and environmental factors. 2)A standardized move-in evaluation checklist aligned with OAR requirements has been implemented. A hard stop process is in place: no resident will move in without ED or RN review confirming the evaluation is complete. All staff responsible for completing evaluations have been re-trained on required elements and documentation expectations. RN or designee will review 100% of move-in evaluations within 24 hours of completion. 3) 100% of move-in evaluations will be audited prior to move-in and within 24 hours after move-in. 4) Executive Director, RN, Resident Care Manager

Visit 2 · 6/22/2026 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-054-0034 (1-6) Resident Move-in & Evaluation: Res Evaluation (1) INITIAL SCREENING AND MOVE-IN. (a) The facility must determine whether a potential resident meets the facility's admission requirements. (b) Before the resident moving in, the facility must conduct an initial screening to determine the prospective resident's service needs and preferences. The screening must determine the ability of the facility to meet the potential resident's needs and preferences, while considering the needs of the other residents and the facility's overall service capability. (c) Each resident record must, before move-in and when updated, include the following information: (A) Legal name for billing purposes. (B) To promote person-centered care, any variance from legal records, as indicated by the resident, regarding: (i) Name. (ii) Pronouns. (iii) Gender identity. (C) Prior living arrangements; (D) Emergency contacts; (E) Service plan involvement - resident, family, and social supports; (F) Financial and other legal relationships, if applicable, including, but not limited to: (i) Advance directives; (ii) Guardianship; (iii) Conservatorship; and (iv) Power of attorney. (G) Primary language; (H) Community connections; and (I) Health and social service providers. (2) RESIDENT EVALUATION - GENERAL. The resident evaluation identifies the resident's preferences, strengths, and relationships, as well as activities that are meaningful to the individual. The evaluation describes the resident's physical health status, mental status, and the environmental factors that help the individual function at their optimal level. The evaluation is the foundation that a facility uses to develop the resident's service plan. The evaluation information may be collected using tools and protocols established by the facility, but must contain the elements stated in this rule. (a) Resident evaluations must be: (A) Performed before the resident moves into the facility, with updates and changes as appropriate within the first 30 days; and (B) Performed at least quarterly, to correspond with the quarterly service plan updates. (C) Reviewed and any updates must be documented each time a resident has a significant change in condition. (D) Done in person and the facility must gather data that is relevant to the needs and current condition of the resident. (E) Documented, dated, and indicate who was involved in the evaluation process. (b) 24 months of past evaluations must be kept in the resident's files in an accessible, on-site location. (c) The facility administrator is responsible for assuring only trained and experienced staff perform resident evaluations. (3) EVALUATION REQUIREMENTS AT MOVE-IN. (a) The resident evaluation must be completed before the resident moves into the facility. This evaluation provides baseline information of the resident's physical and mental condition at move-in. (b) If there is an urgent need and the evaluation is not completed before move-in, the facility must document the reasons and complete the evaluation within eight hours of move-in. (c) The initial evaluation must contain the elements specified in section (5) of this rule and address sufficient information to develop an initial service plan to meet the resident's needs. (d) The initial evaluation must be updated and modified as needed during the 30 days following the resident's move into the facility. (e) After the initial 30 day move-in period, the initial evaluation must be retained in the resident's file for 24 months. Future evaluations must be separate and distinct from the initial evaluation. (4) QUARTERLY EVALUATION REQUIREMENTS. (a) Resident evaluations must be performed quarterly after the resident moves into the facility. (b) The quarterly evaluation is the basis of the resident's quarterly service plan. (c) The most recent quarterly evaluation, with documented change of condition updates, must be in the resident's current record and available to staff. (d) If the evaluation is revised and updated at the quarterly review, changes must be dated and initialed and prior historical information must be maintained. (5) The resident evaluation must address the following elements: (a) For service planning purposes, if indicated by the resident, (A) Name. (B) Pronouns. (C) Gender identity. (b) Resident routines and preferences including: (A) Customary routines, such as those related to sleeping, eating, and bathing; (B) Interests, hobbies, and social and leisure activities; (C) Spiritual and cultural preferences and traditions; and (D) Additional elements as listed in 411-054-0027(2). (c) Physical health status including: (A) List of current diagnoses; (B) List of medications and PRN use; (C) Visits to health practitioners, emergency room, hospital, or nursing facility in the past year; and (D) Vital signs if indicated by diagnoses, health problems, or medications. (d) Mental health issues including: (A) Presence of depression, thought disorders, or behavioral or mood problems; (B) History of treatment; and (C) Effective non-drug interventions. (e) Cognition, including: (A) Memory; (B) Orientation; (C) Confusion; and (D) Decision-making abilities. (f) Personality, including how the person copes with change or challenging situations. (g) Communication and sensory abilities including: (A) Hearing; (B) Vision; (C) Speech; (D) Use of assistive devices; and (E) Ability to understand and be understood. (h) Activities of daily living including: (A) Toileting, bowel, and bladder management; (B) Dressing, grooming, bathing, and personal hygiene; (C) Mobility - ambulation, transfers, and assistive devices; and (D) Eating, dental status, and assistive devices. (i) Independent activities of daily living including: (A) Ability to manage medications; (B) Ability to use call system; (C) Housework and laundry; and (D) Transportation. (j) Pain - pharmaceutical and non-pharmaceutical interventions, including how a person expresses pain or discomfort. (k) Skin condition. (l) Nutrition habits, fluid preferences, and weight if indicated. (m) List of treatments - type, frequency, and level of assistance needed. (n) Indicators of nursing needs, including potential for delegated nursing tasks. (o) Review of risk indicators including: (A) Fall risk or history; (B) Emergency evacuation ability; (C) Complex medication regimen; (D) History of dehydration or unexplained weight loss or gain; (E) Recent losses; (F) Unsuccessful prior placements; (G) Elopement risk or history; (H) Smoking. The resident's ability to smoke without causing burns or injury to themselves or others or damage to property must be evaluated and addressed in the resident's service plan; and (I) Alcohol and drug use. The resident's use of alcohol or the use of drugs not prescribed by a physician must be evaluated and addressed in the resident's service plan. (p) Environmental factors that impact the resident's behavior including, but not limited to: (A) Noise. (B) Lighting. (C) Room temperature. (6) If the information has not changed from the previous evaluation period, the information does not need to be repeated. A dated and initialed notation of no changes is sufficient. The prior evaluation must then be kept in the current resident record for reference. Stat. Auth.: ORS 410.070, 441.122, 443.450 Stats. Implemented: ORS 441.111, 441.114, 443.400-443.455, 443.991
C0310 Systems: Medication Administration Severity 2
Visit 1 · 4/15/2026 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-054-0055 (2) Systems: Medication Administration (2) MEDICATION ADMINISTRATION. An accurate Medication Administration Record (MAR) must be kept of all medications, including over-the-counter medications that are ordered by a legally recognized prescriber and are administered by the facility.(a) Documentation of the MAR must be completed using one of the following processes. An alternative process may be used only with a written exception from the Department.(A) The MAR may be signed as the medications are set-up or poured. Medications must not be set-up in advance for more than one administration time. If a medicine cup or other individual container is used to set-up the medications, it must be placed in a closed compartment labeled with the resident's name. Changes to the MAR that occur after the medication is delivered, must be documented by the same staff person who administered the medication.(B) The facility may choose to sign the MAR after the medication is administered to a specific resident and prior to the next resident-specific medication or treatment.(b) MEDICATION RECORD. At minimum, the medication record for each resident that the facility administers medications to, must include:(A) Current month, day and year.(B) Name of medications, reason for use, dosage, route and date and time given.(C) Any medication specific instructions, if applicable (e.g., significant side effects, time sensitive dosage, when to call the prescriber or nurse).(D) Resident allergies and sensitivities, if any.(E) Resident specific parameters and instructions for p.r.n. medications.(F) Initials of the person administering the medication.
Findings
Based on interview and record review, it was determined the facility failed to ensure MARs included resident-specific parameters and instructions for PRN medications for 4 of 4 sampled residents (#s 1, 2, 3, and 4) whose records were reviewed. Findings include, but are not limited to: 1. Resident 2 moved into the facility on 01/2024 with diagnoses including dementia. The resident’s MAR, dated 03/01/26 to 04/12/26, and corresponding prescriber orders were reviewed. The MAR failed to include sequential parameters for PRN anxiety medications: * Lorazepam 0.5 mg; and *Haloperidol 5 mg. On 04/14/26, the need to ensure MAR’s included clear medication parameters was discussed with Staff 1 (Memory Care Administrator) and Staff 2 (RN). They acknowledged the findings. 2. Resident 4 moved into the facility on 04/13/2026 with diagnoses including dementia. The resident’s MAR, dated 03/01/26 to 04/12/26, and corresponding prescriber orders were reviewed. a. The MAR failed to include sequential parameters for PRN bowel medications: * Senna-Time 8.6 mg; and *Bisacodyl Suppository 10 mg. b. The MAR failed to include sequential parameters for PRN agitation medications: * Haloperidol 5mg; and * Lorazepam 0.5mg. c. The MAR failed to include sequential parameters for PRN skin redness and irritation medications: * Destin daily defense 13% cream; and * Desenex 2% powder. On 04/14/26, the need to ensure MAR’s included clear medication parameters was discussed with Staff 1 (Memory Care Administrator) and Staff 2 (RN). They acknowledged the findings. 3. Resident 1 was admitted to the facility in 02/2024 with diagnoses including Alzheimer’s dementia with agitation. Review of the resident's 03/01/26 through 04/13/26 progress notes, MAR and physician communications, and the signed physician orders showed the following: * Haloperidol 1mg/0.5ml every four hours as needed for agitation, delirium, and nausea; and * Lorazepam 1mg every four hours as needed for anxiety. The parameters on the MAR instructing staff how the resident would exhibit behaviors for use of the medications were the same or similar symptoms, including, “Fearful, calling out/yelling, pacing, aggression/hitting, kicking.” Both medications were administered on multiple occasions for “anxiety or agitation.” The MAR lacked resident-specific parameters for when to administer the psychotropic medications. On 04/15/26 at 9:10 am, Staff 2 (RN) reviewed the MAR and verified the parameters/instructions for administration were unclear due to the exhibiting symptoms or behaviors being very similar. The need to ensure medication/treatment administration records included clear, resident-specific parameters and instructions for PRN psychotropic medication use was discussed with Staff 1 (Memory Care Director), Staff 2, and Staff 4 (Resident Care Coordinator) on 04/15/26 at 11:00 am. The staff acknowledged the findings. 4. Resident 3 was admitted to the facility in 04/2026 with diagnoses including dementia, anxiety, and agitation. Review of the resident's 03/01/26 through 04/13/26 progress notes, MAR, physician communications, and the signed physician orders showed the following: a. * Haloperidol 1mg/0.5ml every four hours as needed for agitation, delirium, and restlessness; and * Lorazepam 1mg every four hours as needed for anxiety, shortness of breath, or nausea. The parameters on the MAR that instructed staff on how the resident would exhibit the behaviors for administration of each medication were the same or similar symptoms, including, “Fearful, yelling, physical aggression/hitting, kicking.” The lorazepam was administered on one occasion since admission for “anxiety.” The MAR lacked resident-specific parameters/clear instructions for administration of the PRN psychotropic medications. b.* Acetaminophen 500mg, give two tablets twice daily as needed for pain; and * Morphine Sulfate 10mg/1ml every hour as needed for shortness of breath or moderate to severe pain. The parameters on the MAR that instructed staff on how the resident would exhibit pain for administration of each medication were the same or similar symptoms, including, “Grimacing, guarding of body parts.” Neither medication had been administered since admission. The MAR lacked resident-specific parameters/clear instructions for administration of the PRN pain medications. On 04/15/26 at 9:10 am Staff 2 (RN) reviewed the MAR and verified the parameters for administration were unclear due to the exhibiting symptoms and/or behaviors being very similar. The need to ensure medication administration records included clear instruction and resident-specific parameters for administration of PRN psychotropic and pain medication use was discussed with Staff 1 (Memory Care Director), Staff 2, and Staff 4 (Resident Care Coordinator) on 04/15/26 at 11:00 am. The staff acknowledged the findings.
Plan of Correction
1)Resident 1, Resident 2, Resident 3, and Resident 4: -The RN reviewed all current physician orders and MARs for each identified resident. -The RN contacted the legally recognized prescribers to obtain clarified, resident-specific PRN parameters, including: -Clear symptom differentiation (e.g., anxiety vs. agitation vs. pain vs. delirium). -Stepwise or sequential instructions where multiple PRN medications are ordered for the same condition (e.g., first-line vs. second-line use). -Measurable indicators when applicable (e.g., pain scale ratings, behavioral descriptors). -MARs were updated immediately to reflect: -Distinct, non-overlapping parameters for each PRN medication. -Clear instructions for use, including when to administer, when to hold, and when to notify the RN or prescriber. -Licensed nurse or qualified staff were re-educated on the updated MAR instructions prior to next medication pass. 2) -The RN will review all new admissions, re-admissions, and new or updated physician orders to ensure PRN medications include clear, resident-specific parameters before use. -Prescribers will be contacted promptly if PRN instructions are unclear, incomplete, or overlapping. -Medication administration staff will receive focused re-education on: -The importance of following resident-specific PRN parameters. -Differentiating symptoms prior to administration. The RN or designee will provide ongoing guidance and real-time clarification to staff when questions arise regarding PRN medication use. 3) The RN or designee will ensure: -Staff correctly identify resident symptoms prior to administering PRN medications. -Staff follow the clarified, resident-specific parameters. -Staff demonstrate understanding of sequencing when multiple PRN medications are ordered. -Immediate feedback and coaching will be provided during observations to reinforce correct practices. 4.) Executive Director/ RN / Resident Care Manager

Visit 2 · 6/22/2026 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-054-0055 (2) Systems: Medication Administration (2) MEDICATION ADMINISTRATION. An accurate Medication Administration Record (MAR) must be kept of all medications, including over-the-counter medications that are ordered by a legally recognized prescriber and are administered by the facility.(a) Documentation of the MAR must be completed using one of the following processes. An alternative process may be used only with a written exception from the Department.(A) The MAR may be signed as the medications are set-up or poured. Medications must not be set-up in advance for more than one administration time. If a medicine cup or other individual container is used to set-up the medications, it must be placed in a closed compartment labeled with the resident's name. Changes to the MAR that occur after the medication is delivered, must be documented by the same staff person who administered the medication.(B) The facility may choose to sign the MAR after the medication is administered to a specific resident and prior to the next resident-specific medication or treatment.(b) MEDICATION RECORD. At minimum, the medication record for each resident that the facility administers medications to, must include:(A) Current month, day and year.(B) Name of medications, reason for use, dosage, route and date and time given.(C) Any medication specific instructions, if applicable (e.g., significant side effects, time sensitive dosage, when to call the prescriber or nurse).(D) Resident allergies and sensitivities, if any.(E) Resident specific parameters and instructions for p.r.n. medications.(F) Initials of the person administering the medication.
C0420 Fire and Life Safety: Safety Severity 2
Visit 1 · 4/15/2026 · Scope: L2 Widespread
No correction date recorded
Regulation (OAR)
OAR 411-054-0090 (1-2) Fire and Life Safety: Safety (1) FIRE DRILLS. All fire drills shall be conducted according to the Oregon Fire Code (OFC). (a) Unannounced fire drills must be conducted and recorded every other month at different times of the day, evening, and night shifts. (b) Fire and life safety instruction to staff must be provided on alternate months. (c) The Fire Authority may develop an alternative fire drill plan for the facility. Any such plan must be submitted to the Department. (d) A written fire drill record must be kept to document fire drills that include: (A) Date and time of day; (B) Location of simulated fire origin; (C) The escape route used; (D) Problems encountered and comments relating to residents who resisted or failed to participate in the drills; (E) Evacuation time period needed; (F) Staff members on duty and participating; and (G) Number of occupants evacuated. (e) Alternate exit routes must be used during fire drills to react to varying potential fire origin points. (f) The evacuation capability of the residents and staff is a function of both the ability of the residents to evacuate and the assistance provided by the staff. (g) Staff must provide fire evacuation assistance to residents from the building to a designated point of safety as determined by the Fire Authority having jurisdiction. Points of safety may include, outside the building, through a horizontal exit, or other areas as determined by the Fire Authority having jurisdiction. (h) The fire alarm system shall be activated during each fire drill, unless otherwise directed by the Fire Authority having jurisdiction. (2) If the facility is unable to meet the applicable evacuation level, the facility must make an immediate effort to make changes to ensure the evacuation standard is met. Changes must include, but not be limited to: (a) Increasing staff levels, (b) Changing staff assignments, (c) Requesting change in resident rooms, and (d) Arranging for special equipment. After making necessary changes, if the facility fails to meet the applicable evacuation level, the facility must issue an involuntary move-out notice to the residents in accordance with OAR 411-054-0080.
Findings
Based on interview and record review, it was determined the facility failed to ensure fire drills were conducted according to Oregon Fire Code and fire and life safety instruction to staff was provided on alternate months. Findings include, but are not limited to: Six months of fire drill records were reviewed on 04/13/26, and revealed the following: a. Fire drills were not conducted every other month at different times of the day, evening and night shifts. b. Fire drills lacked documentation of one or more of the following components: * Escape route used; * Problems encountered and comments relating to residents who resisted or failed to participate in the drills; * Evacuation time-period needed; * Number of occupants evacuated; and * Evidence alternate routes were used during fire drills. c. The facility failed to provide fire and life safety instruction to staff on alternate months. The need to ensure fire drills were conducted according to the Oregon Fire Code, with all required components documented, and fire and life safety instruction to staff was provided on alternating months was discussed with Staff 1 (Memory Care Director) on 04/13/26. She acknowledged the findings.
Plan of Correction
1) All current fire drill documentation was reviewed and corrected to include required elements: Escape route used. Problems encountered/resident participation. Evacuation time. Staff on duty and occupants evacuated. A new fire drill was conducted to ensure full compliance with all documentation requirements, including use of an alternate exit route. Fire and life safety staff training was completed immediately to ensure the alternating month requirement is back in compliance. 2) Implemented a standardized fire drill form that includes all required OAR elements no sections can be missed. Established a set annual schedule: Fire drills every other month (varying shifts) Fire/life safety training on alternating months Added a pre-drill checklist to ensure: Alarm activation,Alternate exit route used. Full evacuation process to point of safety. ED/designee will review and sign off on every drill for completeness. Maintenance Director and leadership were re-trained on Oregon Fire Code requirements and documentation expectations. 3) 100% of fire drills will be reviewed at time of completion for accuracy and completeness. Monthly calendar will be reviewed to ensure alternating schedule compliance. Fire drill records will be audited: Monthly for 3 months Quarterly thereafter. Any missing elements will be corrected immediately with re-training as needed. 4) Executive Director/ Maintenance Director/Designee/RCC/Leadership Team

Visit 2 · 6/22/2026 · Scope: L2 Widespread
No correction date recorded
Regulation (OAR)
OAR 411-054-0090 (1-2) Fire and Life Safety: Safety (1) FIRE DRILLS. All fire drills shall be conducted according to the Oregon Fire Code (OFC). (a) Unannounced fire drills must be conducted and recorded every other month at different times of the day, evening, and night shifts. (b) Fire and life safety instruction to staff must be provided on alternate months. (c) The Fire Authority may develop an alternative fire drill plan for the facility. Any such plan must be submitted to the Department. (d) A written fire drill record must be kept to document fire drills that include: (A) Date and time of day; (B) Location of simulated fire origin; (C) The escape route used; (D) Problems encountered and comments relating to residents who resisted or failed to participate in the drills; (E) Evacuation time period needed; (F) Staff members on duty and participating; and (G) Number of occupants evacuated. (e) Alternate exit routes must be used during fire drills to react to varying potential fire origin points. (f) The evacuation capability of the residents and staff is a function of both the ability of the residents to evacuate and the assistance provided by the staff. (g) Staff must provide fire evacuation assistance to residents from the building to a designated point of safety as determined by the Fire Authority having jurisdiction. Points of safety may include, outside the building, through a horizontal exit, or other areas as determined by the Fire Authority having jurisdiction. (h) The fire alarm system shall be activated during each fire drill, unless otherwise directed by the Fire Authority having jurisdiction. (2) If the facility is unable to meet the applicable evacuation level, the facility must make an immediate effort to make changes to ensure the evacuation standard is met. Changes must include, but not be limited to: (a) Increasing staff levels, (b) Changing staff assignments, (c) Requesting change in resident rooms, and (d) Arranging for special equipment. After making necessary changes, if the facility fails to meet the applicable evacuation level, the facility must issue an involuntary move-out notice to the residents in accordance with OAR 411-054-0080.
Z0142 Administration Compliance Severity 2
Visit 1 · 4/15/2026 · Scope: L2 Widespread
No correction date recorded
Regulation (OAR)
OAR 411-057-0140(2) Administration Compliance (2) The licensee of a memory care community must comply with both the licensing rules for the facility and Chapter 411, Division 57.
Findings
OAR 411-057-0140(2) Administration Compliance (2) The licensee of a memory care community must comply with both the licensing rules for the facility and Chapter 411, Division 57. This Rule is not met as evidenced by: Based on observation, interview, and review, it was determined the facility failed to follow licensing rules for Residential Care and Assisted Living Facilities. Findings include, but are not limited to: Refer to C420.
Plan of Correction
See tag C420

Visit 2 · 6/22/2026 · Scope: L2 Widespread
No correction date recorded
Regulation (OAR)
OAR 411-057-0140(2) Administration Compliance (2) The licensee of a memory care community must comply with both the licensing rules for the facility and Chapter 411, Division 57.
Z0155 Staff Training Requirements Severity 2
Visit 1 · 4/15/2026 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-057-0155(1-6) Staff Training Requirements (1) A memory care community must ensure staff who provide support to residents with dementia have a basic understanding and fundamental knowledge of the residents' emotional and unique health care needs prior to providing services to residents. The training requirements for staff who work in memory care communities are described in the following sections. (2) ALL STAFF TRAINING REQUIREMENTS. All staff who work in memory care communities licensed as residential care facilities or assisted living facilities must complete the following: (a) Orientation as required in OAR 411-054-0070(3) before performing any job duties. (b) Pre-service dementia care training as required before independently providing personal care or other services. The dementia care training must address these topics: (A) Education on the dementia disease process, including the progression of the disease, memory loss and psychiatric and behavioral symptoms. (B) Techniques for understanding, communicating and responding to distressful behavioral symptoms; including but not limited to, reducing the use of antipsychotic medications for non-standard uses when responding to distressful behavioral symptoms. (C) Strategies for addressing social needs of persons with dementia and engaging them with meaningful activities; (D) Information concerning specific aspects of dementia care and ensuring safety of residents with dementia including, but not limited to, how to: (i) Identify and address pain; (ii) Provide food and fluid; (iii) Prevent wandering and elopement; (iv) Use a person-centered approach. (c) Additional pre-service training topics that must be completed before independently providing personal care to residents: (A) Environmental factors that are important to resident ' s well-being (e.g. noise, staff interactions, lighting, room temperature, etc.); (B) Family support and the role the family may have in the care of the resident; (C) How to recognize behaviors that indicate a change in the resident ' s condition and report behaviors that require on-going assessment. (3) DIRECT CARE STAFF TRAINING REQUIREMENTS. Direct care staff must be directly supervised by a qualified staff person until they have successfully demonstrated satisfactory performance in any task assigned in the provision of individualized resident services. In addition to training required for all staff as described in paragraph (2): (a) Before independently providing personal care or other services to residents, direct care staff must complete training on: (A) How to provide personal care to a resident with dementia, including an orientation to the resident and the resident ' s service plan, as required in OAR 411-054-0070(4). (B) The use of supportive devices with restraining qualities in memory care communities. (b) Within 30 days after hire, direct care staff must complete training as outlined in OAR 411-054-0070(5). (c) Direct care staff who work in memory care communities licensed as residential care facilities or assisted living facilities must complete a total of 16 hours of in-service training annually. The six hours of annual dementia care training required pursuant to OAR 411-054-0070(6) may be included in the 16 hours of in-service training. Annual in-service hours required of each staff are due by the anniversary date of that person ' s hire. All completed trainings must be documented by the facility. (4) NURSING FACILITY STAFF. Staff who work in memory care communities licensed as nursing facilities must complete the following: (a) Orientation as outlined in OAR 411-086-0310, 42 CFR ? 483.95 (F 943). (b) Pre-service dementia care training as outlined in paragraphs (2)(b) and (c) and paragraph (3)(a) of this section. (c) A total of 16 hours of annual in-service training must be completed by direct care staff only. Four of the 16 hours must be dementia care training and may be included in the 16 hours of in-service training. Annual in-service hours required of each staff are due by the anniversary date of that person ' s hire. All completed trainings must be documented by the facility. (5) Persons providing or overseeing the training of staff must have experience and knowledge in the care of individuals with dementia. (6) The memory care community must have a method for determining and documenting each staff person ' s competency of training in accordance with the licensing rules. All training must be documented and available to the Department upon request.
Findings
Based on interview and record review, it was determined the facility failed to ensure 3 of 3 newly hired staff (#s 7, 8, and 11) completed all pre-service orientation training, all required pre-service dementia trainings, and demonstrated competency in all assigned job duties within 30 days of hire. Findings include, but are not limited to: Staff training records were reviewed with Staff 1 (ED) on 04/14/26 at 9:00 am. The following was identified: Staff 7 (CG) was hired 03/02/26, Staff 8 (CG) was hired 02/03/26, and Staff 11 (MT) was hired 02/02/26. a. There was no documented evidence Staff 7, Staff 8, and Staff 11 completed orientation in: * Abuse reporting requirement; and * Fire safety and emergency procedures. Additionally, there was no documented evidence Staff 8 and Staff 11 completed Resident rights and values of CBC care. b. There was no documented evidence Staff 7, Staff 8, and Staff 11 completed pre-service dementia training in: * Environmental factors that are important to resident ' s well-being; * Family support and the role the family may have in the care of the resident; and * The use of supportive devices with restraining qualities in memory care communities. c. There was no documented evidence Staff 7, Staff 8, and Staff 11 had demonstrated competency within 30 days of hire in: * Changes associated with normal aging. Additionally, there was no documented evidence Staff 11 had demonstrated competency in role of service plans in providing individualized care and providing assistance with ADL’s. On 04/14/26, the need to ensure staff completed all required pre-service orientation, pre-service dementia trainings, and had documented evidence of competency within 30 days of hire was discussed with Staff 1 (Memory Care Administrator). She acknowledged the findings.
Plan of Correction
1) The facility reviewed the training records for Staff 7, Staff 8, and Staff 11. Immediate corrective actions were taken, including: -All missing orientation topics were completed and documented, including: -Abuse reporting requirements -Fire safety and emergency procedures -Resident rights and values of community-based care (as applicable) All required pre-service dementia training topics were completed and documented, including: -Environmental factors affecting resident well-being -Family support and involvement in care o Use of supportive devices with restraining qualities Each staff member completed required competency evaluations, including: -Changes associated with normal aging -Role of service plans in individualized care (as applicable) -Assistance with ADLs (as applicable) -Competency was observed, verified, and documented by a qualified staff person prior to continued independent work. 2) The Memory Care Director or designee will ensure all newly hired staff complete: -Required orientation training prior to performing job duties -All pre-service dementia training prior to independently providing care A training tracking process will be utilized to verify completion of: -Required orientation topics -Pre-service dementia training topics -Competency demonstrations for assigned duties -Staff will not work independently until all required training and competency verification is completed and documented. -The Memory Care Director or designee will review each new hire’s training progress and follow up on any incomplete items. 3) The Memory Care Director or designee will review new hire training records and competency documentation to ensure: -All required orientation and pre-service dementia training is completed -Competency is demonstrated and documented within required timeframes Any missing or incomplete training or competency documentation will be addressed promptly. 4) Memory Care Director / Administrator: -Ensures all staff meet training requirements prior to working independently -Monitors completion of orientation, dementia training, and competency documentation Registered Nurse (RN) or Qualified Designee: -Completes and documents competency evaluations Provides training and guidance related to resident care tasks Resident Care Manager/ Designee: -Tracks staff training completion -Maintains training records and ensures documentation is current and available

Visit 2 · 6/22/2026 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-057-0155(1-6) Staff Training Requirements (1) A memory care community must ensure staff who provide support to residents with dementia have a basic understanding and fundamental knowledge of the residents' emotional and unique health care needs prior to providing services to residents. The training requirements for staff who work in memory care communities are described in the following sections. (2) ALL STAFF TRAINING REQUIREMENTS. All staff who work in memory care communities licensed as residential care facilities or assisted living facilities must complete the following: (a) Orientation as required in OAR 411-054-0070(3) before performing any job duties. (b) Pre-service dementia care training as required before independently providing personal care or other services. The dementia care training must address these topics: (A) Education on the dementia disease process, including the progression of the disease, memory loss and psychiatric and behavioral symptoms. (B) Techniques for understanding, communicating and responding to distressful behavioral symptoms; including but not limited to, reducing the use of antipsychotic medications for non-standard uses when responding to distressful behavioral symptoms. (C) Strategies for addressing social needs of persons with dementia and engaging them with meaningful activities; (D) Information concerning specific aspects of dementia care and ensuring safety of residents with dementia including, but not limited to, how to: (i) Identify and address pain; (ii) Provide food and fluid; (iii) Prevent wandering and elopement; (iv) Use a person-centered approach. (c) Additional pre-service training topics that must be completed before independently providing personal care to residents: (A) Environmental factors that are important to resident ' s well-being (e.g. noise, staff interactions, lighting, room temperature, etc.); (B) Family support and the role the family may have in the care of the resident; (C) How to recognize behaviors that indicate a change in the resident ' s condition and report behaviors that require on-going assessment. (3) DIRECT CARE STAFF TRAINING REQUIREMENTS. Direct care staff must be directly supervised by a qualified staff person until they have successfully demonstrated satisfactory performance in any task assigned in the provision of individualized resident services. In addition to training required for all staff as described in paragraph (2): (a) Before independently providing personal care or other services to residents, direct care staff must complete training on: (A) How to provide personal care to a resident with dementia, including an orientation to the resident and the resident ' s service plan, as required in OAR 411-054-0070(4). (B) The use of supportive devices with restraining qualities in memory care communities. (b) Within 30 days after hire, direct care staff must complete training as outlined in OAR 411-054-0070(5). (c) Direct care staff who work in memory care communities licensed as residential care facilities or assisted living facilities must complete a total of 16 hours of in-service training annually. The six hours of annual dementia care training required pursuant to OAR 411-054-0070(6) may be included in the 16 hours of in-service training. Annual in-service hours required of each staff are due by the anniversary date of that person ' s hire. All completed trainings must be documented by the facility. (4) NURSING FACILITY STAFF. Staff who work in memory care communities licensed as nursing facilities must complete the following: (a) Orientation as outlined in OAR 411-086-0310, 42 CFR ? 483.95 (F 943). (b) Pre-service dementia care training as outlined in paragraphs (2)(b) and (c) and paragraph (3)(a) of this section. (c) A total of 16 hours of annual in-service training must be completed by direct care staff only. Four of the 16 hours must be dementia care training and may be included in the 16 hours of in-service training. Annual in-service hours required of each staff are due by the anniversary date of that person ' s hire. All completed trainings must be documented by the facility. (5) Persons providing or overseeing the training of staff must have experience and knowledge in the care of individuals with dementia. (6) The memory care community must have a method for determining and documenting each staff person ' s competency of training in accordance with the licensing rules. All training must be documented and available to the Department upon request.
Z0162 Compliance with Rules Health Care Severity 2
Visit 1 · 4/15/2026 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-057-0160(2b) Compliance with Rules Health Care (b) Health care services provided in accordance with the licensing rules of the facility.
Findings
OAR 411-057-0160(2b) Compliance with Rules Health Care (b) Health care services provided in accordance with the licensing rules of the facility. This Rule is not met as evidenced by: Based on observation and interview, it was determined the facility failed to follow licensing rules for Residential Care and Assisted Living Facilities. Findings include, but are not limited to: Refer to C252 and C310.
Plan of Correction
See tag C310 and C252

Visit 2 · 6/22/2026 · Scope: L2 Pattern
No correction date recorded
Regulation (OAR)
OAR 411-057-0160(2b) Compliance with Rules Health Care (b) Health care services provided in accordance with the licensing rules of the facility.
8/5/2024 Initial Licensure · Event WQFM Initial LicensureNo deficiencies
No deficiencies cited
This inspection closed without citations.

Abuse Violations

24 records
11/25/2025 Failed to properly plan care · 00441618-AP-393596 Level 3Substantiated
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(I) 411-054-0036(2)(g)
Findings
The facility failed to implement appropriate interventions and update the care plan related to the Alleged Victim’s (AV) known behavioral history and recent increase in altercations. The facility’s failure to recognize, assess, and address AV’s escalating behaviors resulted in an altercation between AV and Witness 1 (W1) in the hallway, during which both individuals struck one another with open hands. As a result of the incident, AV was observed with blood from a laceration on the right temple, discoloration to the right hand, and was later found to have a fracture of the right pinky finger. AV has a documented history of multiple altercations with other residents. The facility failure to develop and implement suitable interventions caused AV unreasonable discomfort which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP26-00230 $1125.00 fine assessed
11/1/2025 Failed to follow care plan · 00437320-AP-389357 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0036(2)(g)
Findings
On or about November 1, 2025, the Alleged Victim (AV) fell forward while leaning in AV’s wheelchair, resulting in a bump to the center of AV’s forehead with visible skin discoloration. Based on facility documentation and staff interviews, the facility did not follow the interventions that had been implemented to prevent falls. This failure contributed to the fall on 11/01/2025 and the resulting injury. The facility’s failure to provide necessary care and services to mitigate AV's fall risk, resulted in unreasonable discomfort and physical harm to AV, which is a violation of resident rights, is considered neglect of care which constitutes abuse.
Sanction
RCFCP26-00198 $250.00 fine assessed
11/21/2024 Failed to properly plan care · 00367777-AP-318054 Level 3Substantiated
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(A)(H) and (I) 411-054-0036(2)(b), (c) and (g)
Findings
Alleged Victim's (AV's) service plan dated on or around September 14, 2024, indicates AV has poor gait, decreased range of motion and weakness. AV has returned to baseline, walking without any assistive devices such as AV's walker that AV's family provided. AV is able to ambulate around the community without assistance from staff or device. AV still has four wheeled walker available for walking longer distances such as walks outside of the community. Staff to place footwear on AV's feet. Staff report, AV has been known to wear mismatched footwear. On or about September 9, 2024, AV fell due to tripping, when AV’s shoe got caught up on a threshold, causing AV to trip over h/h feet. Intervention put into place, have staff sit with AV if staff notice AV is ambulating without AV’s walker and have another staff member locate AV’s walker and bring it to AV. On or about November 3, 2024, AV fell tripping over AV’s own feet. Intervention put into place, remind AV to use AV’s walker while ambulating; if staff see AV ambulating without AV’s walker, staff are to find AV’s walker and offer AV’s walker to AV. On or about November 21, 2024, AV fell in the dining room after mis-stepping with the left foot, causing AV to trip and fall. AV was wearing mismatched footwear and was not using a walker/assistive device . AV was transported to the hospital and diagnosed with a laceration to left knee and forehead, and fractured left patella. AV received five sutures in the forehead, and four sutures in the left knee. AV underwent surgery for the fracture of the left patella. Although AV was known to wear mismatched footwear there were no interventions listed to address this. AV's service plan dated September 14, 2024 was not update with interventions after AV's fall on September 9, 2024, The facility failed to follow the care plan to place footwear on AV's feet, the facility failed to update and properly plan care which is a violation of resident’s rights is neglect of care and constitutes abuse.
Sanction
RCFCP25-00294 $1125.00 fine assessed
10/13/2024 Failed to properly plan care · 00380136-AP-330648 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(1)(a) and (b) 411-054-0030(e)(H) and (I) 411-054-0036(2)(g)
Findings
Witness #1 (W1) and Alleged Victim (AV) are residents of the facility and rely on facility staff to ensure their basic care, safety, and supervision requirements are met. W1 and AV have history of resident-to-resident-altercations. On or about October 13,2024 AV and W1 were in an altercation. AV sustained a skin tear and bruising to AV's left arm. The facility failed to place safety interventions for both AV and W1's known history of altercations resulting in AV sustaining a skin tear and bruising to AV's arm.
9/21/2024 Failed to address resident's behavior · 00355903-AP-306227 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(H) and (I) 411-054-0036(2)(g)
Findings
Witness #1 (W1) has a history of agitation, and physical aggression towards staff and residents. W1 has history of resident-to-resident altercations. Interventions include staff to take W1 on a walk, staff to talk with W1 about h/h day, staff to give W1 a glass of juice. W1 has history on entering Alleged Victim's (AV's) room and taking AV's person items. W1 entered AV's room on or about September 13, 2024 swinging, screaming and pointing W1's cane, inches away from AV’s face. W1 is noted by staff to have a hyperfixation about the bathroom. AV and W1 have a Jack-and-Jill bathroom that is between the two apartments. On or about September 21, 2024 staff assisted AV with toileting and bathing when W1 became upset and used a mini fridge to break the locked door handle off the bathroom door; W1 was able to enter the bathroom, grabbed and slapped AV's arm while AV was in the shower. AV was too afraid to sleep alone after the incident. The facility failed to provide a safe environment, appropriately care plan and implement person centered interventions to address W1’s behaviors, which is violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00269 $375.00 fine assessed
9/13/2024 Failed to provide safe environment · 00354649-AP-304953 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(H) and (I) 411-054-0036(2)(g)
Findings
Witness #1 (W1) has a history of aggressive behavior, being physical towards staff, Alleged Victim (AV) and other residents leading into resident-to-resident altercations. W1 has been known to shake h/h cane in an aggressive manner at other residents. W1 and AV share a bathroom. W1 has history of screaming, cursing, and beating on the bathroom door when staff take AV to the bathroom. W1 has history of repeatedly entering AV’s room without permission, destroying AV’s property and messing up AV’s room. Interventions in place for W1, if staff notice W1 becoming agitated or verbally aggressive, staff to offer to sit down with W1 and have a conversation about how W1 is feeling, redirect, offer stuffed animal, turn on TV. On or about July 3, 2024, a discussion was had with W1's family the facility does not believe it can ensure the safety of W1 and the other residents due to W1's aggressive behavior, noncompliance with medications, and interventions and the need to start searching for a more appropriate placement for W1. On or about September 13, 2024, W1 was found in AV's room screaming at AV and pointing W1's cane inches away from AV's face resulting in AV being scared, not wanting to be in AV’s room and staff having to sit with AV until AV fell asleep. The facility failed to provide a safe environment for AV, properly plan care, and provided interventions appropriate to mitigate W1 aggressive behaviors, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00223 $500.00 fine assessed
9/12/2024 Failed to assure resident rights · 00359184-AP-309624 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) 411-054-0027(1)(a),(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(H) and (I) 411-054-0036(2)(g)
Findings
Witness 1 (W1) has a history of agitation, physical aggression towards staff and residents, and involvement in resident-to-resident altercations. On or about September 12, 2024, Alleged Victim (AV) reported that s/he is unable to get any sleep at night due to W1 pounding on the walls that separate AV and W1 room. AV reports this happens every night. AV reported on or about October 9, 2024, in an interview with APSS, that W1 continues to bang on the wall every night, which causes AV to lose sleep and causes AV emotional distress. W1 interventions mostly rely on staff redirection, staff to offer 1:1 activity or removing other residents from the area. The facility failed to assure resident rights and failed to appropriately care plan addressing W1 behaviors (pounding on the wall, and yelling) keeping AV up at night, and AV being in fear of W1, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00290 $500.00 fine assessed
9/11/2024 Failed to provide oversight and monitoring of change of condition · 00354604-AP-321767 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(A) and (G) 411-054-0036(2)(g) 411-054-0040(1)(a) and (d)(A) and (B) 411-054-0040(2)
Findings
The facility failed to intervene when the Alleged Victim ‘s (AV) condition changed. AV relies on the facility for his/her care. On or about September 3, 2024, AV tested positive for a viral infection. AV experienced weakness as a result of the viral infection, AV declined, AV was no longer able to take themselves to the bathroom and required increased staff assistance. AV's service plan dated on or about September 6, 2024 indicates AV has poor gait, weakness, poor balance, increased generalized weakness due to falls, is incontinent, needs staff to assist AV with one-person, walker or wheelchair to transfer/ambulate to the toilet at least two times per shift and right before bedtime. AV was found on multiple occasions during September 2024, to be soaked in urine, and it appeared as though AV had not been checked on in a long time. The investigation determined there was sufficient evidence that the facility neglected AV by failing to respond to AV’s change in condition of continued decline, eventually becoming bedridden, and needing a two person assist , resulting in unreasonable discomfort when AV was found to be soaked in urine on multiple occasions in September of 2024.
Sanction
RCFCP25-00076 $500.00 fine assessed
9/7/2024 Failed to properly plan care · 00353164-AP-303515 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(A),(H) and (I) 411-054-0036(2)(g)
Findings
Alleged Victim's (AV's) diagnosis include dementia and weakness. AV displays behaviors, has incontinence, balance issues, takes medications affecting balance. AV is easily distracted, has periods of altered perception or awareness of surroundings, has short-term memory loss, can be impulsive, has poor judgement and does not call for staff assistance or wait for staff to arrive prior to attempting to get up which leads to falls. AV has significant history of falls with and without injury. AV service plan indicates, one person stand-by assist for all transfers and ambulation with walker, staff to place non-slip socks on or socks and shoes. Staff to continue to stay with AV while ambulating/transferring AV to AV's preferred destination. Interventions in place include staff to remind AV to put on shoes or nonskid socks when walking in AV's room or around the community, staff to ensure that AV is wearing call pendant around AV's neck and if AV does not have pendant, staff to find it and place it around AV's neck. On or about September 07, 20 24 AV tried to pick up a paint brush, lost balance and fell. AV reported neck and head pain and was bleeding from a head injury. AV has an extensive history of falls with and without injury, with the falls having similar circumstances of AV attempting to pick up items, move items, or ambulate without a mobility device with AV becoming dizzy, showing symptoms of progression of dementia, and not calling for assistance when necessary, the facility failed to appropriately care plan and implement reasonable interventions to address AV’s increasing and ongoing falls, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00193 $500.00 fine assessed
9/7/2024 Failed to properly plan care · 00353164-AP-304154 Level 3Substantiated
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(A),(H) and (I) 411-054-0036(2)(g)
Findings
Alleged Victim's (AV's) diagnosis include dementia and weakness. AV displays behaviors, has incontinence, balance issues, takes medications affecting balance. AV is easily distracted, has periods of altered perception or awareness of surroundings, has short-term memory loss, can be impulsive, has poor judgement and does not call for staff assistance or wait for staff to arrive prior to attempting to get up which leads to falls. AV has significant history of falls with and without injury. AV service plan indicates, one person stand-by assist for all transfers and ambulation with walker, staff to place non-slip socks on or socks and shoes. Staff to continue to stay with AV while ambulating/transferring AV to AV's preferred destination. Interventions in place include staff to remind AV to put on shoes or non skid socks when walking in AV's room or around the community, staff to ensure that AV is wearing call pendant around AV's neck and if AV does not have pendant, staff to find it and place it around AV's neck. On or about September 10, 2024, AV asked to eat dinner in AV's room and instructed staff to put dinner on AV's bed. AV later decided AV wanted AV's own food and got out of bed, started walking, got dizzy and tripped and fell over the fall mat, resulting in a thoracic spine fracture and re-opening a head laceration. AV has fallen over 10 times in a 4-month period with similar circumstances of becoming dizzy, showing symptoms of progression of dementia, and not calling for assistance when necessary. The facility failed to appropriately care plan and implement reasonable interventions to address AV’s increasing and ongoing falls, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00193 $500.00 fine assessed
9/7/2024 Failed to properly plan care · 00353164-AP-304165 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(A), (H) and (I) 411-054-0036(2)(g)
Findings
Alleged Victim (AV)'s diagnoses include dementia and weakness. AV displays behaviors, has incontinence, balance issues, takes medications affecting balance, has a diagnosis that contributes to falls. AV is easily distracted, has periods of altered perception or awareness of surroundings. AV has short-term memory loss, AV can be impulsive, has poor judgement and does not call for staff assistance or wait for staff to arrive prior to attempting to get up. AV service plan indicates AV will need one person stand by assist for all transfers and ambulation with walker. Staff to place on non-slip socks or socks and shoes. Staff to continue to stay with AV while ambulating/transferring AV to AV's preferred destination. AV has history of injury and non-injury falls. On or about July 21, 2024, AV fell in h/h room and showed signs of increased confusion and could not tell staff how s/he fell. AV had pain in back and head and went out with EMTs On or about July 22, 2024, AV was in AV's room self-ambulating when something fell under the bed and AV tried to pick it up, lost balance and fell resulting in a skin tear on AV's right arm and pain in the head . The facility failed to put into place person-centered interventions to prevent AV from falling. AV had fallen the day before in similar circumstances. AV was showing signs of increased confusion, has short-term memory loss and a history of falling in AV's apartment. The intervention of AV using a pendant to call for assistance was proven ineffective in a situation where AV drops an item and attempts to pick it up, then loses balance and falls. The facility did not address AV's behavior of falling, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00193 $500.00 fine assessed
9/5/2024 Failed to provide safe environment · 00352924-AP-303233 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(H) and (I) 411-054-0036(2)(g)
Findings
Witness #1 (W1) has a history of agitation, aggression and resident-to-resident altercation towards other residents and Alleged Victim (AV). W1 had interventions put into place after a resident-to-resident altercation on or about June 1, 2024, that include if staff notice W1 becoming agitated or verbally aggressive, staff to offer to sit down with W1 and have a conversation about how W1 is feeling. After a resident-to-resident altercation on or about July 3, 2024, Alleged Perpetrator 1 (AP1/Facility) acknowledged the lack of ability to provide the services necessary for W1 and for the safety of AV and other residents and AP1 was facilitating a search for better placement for W1. On or about September 5, 2024, AV was ambulating independently in the hallway. W1 was being verbally aggressive towards AV. W1 started shaking W1's cane at AV. AV attempted to turn around and walk away, W1 followed AV, W1 hit AV on the left side of the face with W1's box of tissues, and W1's body hit AV's left hand. AV complained of pain in h/h left hand, was emotional and tearful. The facility failed to provide a safe environment for AV and adjust the service plan for W1 leading to continued aggressive behavior, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00219 $375.00 fine assessed
8/29/2024 Failed to properly plan care · 00351743-AP-302086 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(A) and (G -I) 411-054-0036(2)(g) 411-054-0070(1)(f)
Findings
Alleged Victim (AV) has a history of falls, balance problems, physical weakness and decreased awareness. AV is on hospice, does not know how to use call button or utilize call system and has a four wheeled walker but refuses to use it. AV service plan dated on or about July 19, 2024, indicates AV ambulates independently within the community but requires occasional staff assistance with balancing. Staff to provide assistance by walking AV to meals and activities. If AV observed unbalanced, staff to assist with hands on steadying, walk with AV to destination, and encourage AV to sit down and rest. Staff to assist AV to bathroom upon rising, before and after meals, at bedtime, as needed and at least once per night shift. Fall interventions include nonskid socks, rubber soled shoes, ensuring shoes are tied, ensuring AV feels chair behind AV before sitting, ambulation with walker when AV allows, redirection, proper positioning in chairs and bed, apartment free of clutter and ensuring AV isn't wrapped in blankets, during the night staff to ensure that AV's bathroom light is on and bathroom door is open for AV to have more visualization. AV continued to fall with interventions of frequent check, toileting schedule, clear pathways, lighting, and fall mat. On August 21, 2024, intervention in place was to hire staff for 1:1 care for AV to prevent future falls. AV had an additional two falls on August 24, and 26, 2024 prior to the fall on August 29, 2024, when AV woke up and attempted to get out of bed tripping over the fall mat. The facility recognized AV needed 1:1 care to prevent falls, but did not implement intervention. The facility failed to appropriately care plan and implement reasonable interventions to address AV’s increase and ongoing falls, which is violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00218 $375.00 fine assessed
8/8/2024 Failed to provide safe environment · 00347546-AP-297927 Level 3Substantiated
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(H) and (I)
Findings
Prior to August 6, 2024 Alleged Victim (AV) was independent with ambulation. According to staff, AV placed themself on the floor the night of approximately August 5, 2024, and stayed on the floor until approximately 8:44 am the next morning August 6, 2024. AV was found to have an altered mental status, multiple abrasions, and skin tears over h/h body. AV was sent to the emergency room on August 6, 2024, for evaluation and admitted. AV was diagnosed as having muscle tissue breakdown from being down on the ground for an extended period of time. The injuries appeared to be likely due to AV falling out of bed and being left on the floor. Facility Documentation was drafted six days after AV was out of the facility, reported as a late entry but stated the start date of AV placing themselves on the floor was prior to AV being found on the floor. There is no indication that AV was being assisted off of the floor or being checked on throughout the night of August 5, 2024, given the severity of AV's injuries. The facility failed to provide a safe environment for AV, which resulted in multiple abrasions and muscle tissue breakdown on August 5, 2024, when AV was left on the floor, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-00211 $1500.00 fine assessed
8/3/2024 Failed to properly plan care · 00346236-AP-296677 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(H) and (I) 411-054-0036(2)(g)
Findings
Alleged Victim (AV) has history of wandering into other residents’ rooms, and taking other residents’ belongings. Witness 1 (W1) does not like when other people come into W1’s room and will get frustrated when this happens. W1 has reported that AV had been in W1's room before. Interventions in place for AV wandering is to remind AV to not enter other residents’ rooms without permission. AV and W1 have a history of resident-to-resident altercations and had previously been in one altercation with each other. On or about August 3, 2024, staff heard yelling from the hallway. AV entered W1's room without permission, W1 pushed AV out of W1’s room. W1 threw ceramic plates/dishes at AV resulting in a bruise on AV right eyebrow. The facility failed to provide appropriate supervision and effective interventions to address AV's known wandering behaviors leading to a resident-to-resident altercation, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP25-00209 $375.00 fine assessed
6/8/2024 Failed to provide safe environment · 00335816-AP-286795 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(I) 411-054-0036(2)(g)
Findings
Alleged Victim (AV) is independent with ambulation and transfers though does display an unsteady gait. AV does not have a history or exit-seeking or elopement behaviors. On June 8, 2024, AV was able to push open the window and kick out the screen to elope from the facility bruising h/h arm in the process. AV was found sitting on a bench at the business next door by a staff member. The silicone on the window that was supposed to prevent the window from opening had failed and allowed AV to be able to elope out of the window. The facility failed to provide a safe environment, and provide AV with adequate supervision, resulting in AV eloping from the facility on June 8, 2024, and sustaining a bruise to h/h forearm , which is a violation of resident’s rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-00921 $375.00 fine assessed
4/30/2024 Failed to follow care plan · 00328252-AP-295534 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0036(2)(g)
Findings
Alleged Victim (AV) has poor gait, weakness, poor balance, and decreased mobility. AV is a one-person assist with transfers and has a 4WW but will often not use it and walk independently. AV has history of multiple falls with the last occurring on April 9, 2024 when AV fell and hit AV’s head. On or about April 13, 2024 AV had an injury fall that resulted in AV falling and hitting AV’s head, resulting in a scratch to the right side of AV’s face. Interventions put into place prior to the fall on April 13, 2024 include: If staff observe AV crouching down as if AV is going to sit ensure AV has a stationary chair behind AV; When AV is stationary in AV’s wheelchair, staff to ensure AV’s footrests are moved out of the way to allow AV’s feet to rest on the floor in case AV wants to stand up independently; If AV is observed ambulating without AV’s walker staff are to have AV sit down in a safe spot in the community and staff are to grab AV’s 4WW; When staff observe AV getting up, they are to ensure that AV’s walker brakes are locked and then unlocked when AV is ready to start walking; and During the night staff are to leave AV’s bathroom door open with the light on to allow more visualization for AV to see. On April 13, 2024 AV fell because AV got up from AV’s wheelchair and tripped over the left leg rest of the wheelchair and fell hitting AV’s head on one of the chairs. The intervention to move AV’s footrests out of the way to allow AV’s feet to rest on the floor in case AV wants to stand independently was already in place at the time of the fall on April 13, 2024. AV’s service plan was not being followed on April 13, 2024, which led to AV’s fall and AV hitting AV’s head on a chair. The facility failed to follow the care plan which is a violation of resident’s rights is neglect of care and constitutes abuse.
Sanction
RCFCP24-00873 $500.00 fine assessed
3/29/2024 Failed to properly plan care · 00322319-AP-274030 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (g) 411-054-0030(1)(e)(A)
Findings
Alleged Victim (AV) is a high fall risk. AV has increased confusion at times and does not call for staff assistance or wait for staff to arrive to help h/h. On or about March 30, 2024, AV was found on the floor by AV’s bed. AV attempted to transfer out of the bed independently. There were no additional interventions in place after the second fall by AV on March 29, 2024. Facility was aware of the recent fall history including falls on March 22, 2024, March 28, 2024, and twice on March 29, 2024, and did not implement additional interventions to prevent AV from falling on 03/30/2024. The facility failed to appropriately care plan and implement reasonable interventions to address AV’s ongoing falls, which is violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-00820 $188.00 fine assessed
3/18/2024 Failed to provide safe environment · 00321397-AP-273453 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(A) 411-054-0036(2)(g) 411-054-0070(1)
Findings
Alleged Victim (AV) Service Plan- Dated on or about March 20, 2024, Mobility/Transferring AV is independent with all transfers and ambulation, uses a four-wheeled walker for ambulation and is independent with use of four wheeled walker. If staff see AV without walker, staff are to remind h/h to use the walker. Fall Prevention: AV has a history of falls with balance problems and physical weakness. AV uses a four-wheeled walker for ambulation. AV has had three or more falls in the past 90 days. Staff are to ensure AVs room is clear of clutter and spills and remind AV to use four-wheeled walker when ambulating outside of the apartment. Staff are to provide safety checks for AV during the night at least two times per shift and if AV is awake during the night staff are to ask h/h if they need to use the bathroom and assist AV with ambulation to the bathroom. If staff observe AV picking up walker and walking with it off the ground, kindly remind AV to put it back on the ground fully. AV had documented falls occurring on approximately March 06, 2024, March 08, 2024, and March 18, 2024. AV's fall on or about March 18, 20244 occurred because of AV picking up h/h walker off the ground to walk with it and lost balance hitting/h head, requiring transportation to the hospital for further evaluation . Although the Facility could not have foreseen or predicted AV falling in the hallway of the facility as AV was independent in ambulation with four-wheeled walker and transfers at the time of the fall, AV has an extensive history of falls with falls on March 06, 2024, March 08, 2024, and March 18, 2024. AV's recent update to the service plan, has no change in condition, transfers, or ambulation. No additional interventions were implemented after March 06, 2024. The facility failed to provide person centered interventions and a safe environment, which resulted in AV falling, hitting head, and being sent to ER.
Sanction
RCFCP24-00906 $500.00 fine assessed
3/3/2024 Failed to properly plan care · 00316664-AP-268781 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(I) 411-054-0036(2)(g)
Findings
Alleged Victim (AV) Service Plan indicates AV is independent with ambulation and the use of a 4-wheeled walker, but relies on staff to remind h/h to use 4-wheeled walker Service Plan. AV has a has exit seeking behaviors and has a history of elopement from Facility. On or about March 03, 2024, at approximately 5:40 p.m. AV went into another resident's room, took the window out of the tracks, kicked the screen out, and eloped from facility. There is a history of three elopements from Facility on or about February 12, 2024, February 15, 2024, and 03/03/2024. There are no new interventions implemented after elopements documented, and one-to one staff intervention was not implemented until March 03, 2024. One-to-one intervention was not implemented in a timely fashion and with only limited times, leading to AV elopement on March 3, 2024. The facility failed to implement appropriate interventions after prior elopements, and failed to have a safe environment placing AV at risk of serious harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-00872 $375.00 fine assessed
2/15/2024 Failed to properly plan care · 00313497-AP-265875 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(I) 411-054-0036(2)(g)
Findings
Alleged Victim (AV) service plan indicates AV requires supervision outside the facility. On or about February 3, 2024 AV was documented to be exit seeking and attempting to leave through the exits. On or about February 4, 2024 AV was exit seeking and successfully eloped from the facility on evening shift. On or about February 7, 2024 AV was documented to be exit seeking. On or about February 12, 2024, AV broke a window in the activity room in an attempt to leave the facility; AV sustained a cut to h/h elbow from broken glass. The intervention implemented after the elopement attempt on February 12 2024 indicate when AV is escalating, as evidenced by continuing to exit seek, stating, “I want to get out of here.”, shouting, or a loud voice, staff are to continue with a calm demeanor and ask AV to have a discussion in a private area if safe to do so. these interventions focus on concerns of AV's aggression and do not provide increased interventions related to elopements. On or about February 15, 2024, at approximately 1223 hours, AV opened the window next to the window s/he broke on February 12, 2024 and kicked out the screen; AV climbed out the window, leaving h/h walker in the facility. At approximately 1234 hours staff observed AV outside the building and ran to AV, returning AV to the facility without injury. AV was documented to continue h/h exit seeking behaviors following the elopement attempt on February 12, 2024. The facility failed to implement appropriate elopement prevention interventions following AV's successful elopement on February 4, 2024 and elopement attempt with injury on February 12, 2024, placing AV at serious risk of harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-00849 $188.00 fine assessed
1/26/2024 Failed to properly plan care · 00310194-AP-262966 Level 3Substantiated
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(A) and (G) 411-054-0036(2)(g)
Findings
Alleged Victim (AV) has a poor gait, decreased ROM, weakness, poor balance and decreased mobility. AV has a history of falls with a broken hip. AV is blind and has [progressive eye disease]. AV is only able to see shadows. AV utilizes a wheelchair and a walker for assistance with ambulation and transfers. AV can't remember to press the button [on the call light]. Staff report AV has never been able to use the call light themself to ask for help. On or about January 13, 2024, documentation indicates AV has been having issues with pendant, AV can’t feel the button to call staff when needing assistance. AV needs help going to the bathroom but can’t get ahold of staff due to not being able to see how to push pendant due to being blind. According to AV’s service plan, interventions in place at the time of the fall included ensuring that AV’s dresser is against the wall and farther from h/h bed so that AV is unable to get h/h foot stuck, staff to ensure all liquid is cleaned from AV’s apartment floor prior to standing or ambulating, and staff to ensure that AV has a clean brief in place prior to leaving the bathroom and make sure AV had the call light or pendent. On or about January 26, 2024, at approximately 0615 AV was found on the floor next to h/h closet sitting on h/h bottom scooting towards the bed/door area. AV had been confused the night prior and had refused assistance to go to bed. AV had been toileted at 0530 prior to the fall, it is believed that AV had tried to transfer themselves out of their wheelchair. Interventions put into place include staff to provide safety checks for AV upon rising, before and after meals and at bedtime, which were not much different than interventions put into place on or after January 17, 2024, fall that included Staff to assist AV to the bathroom at bedtime and no less than 2 times per night shift as well as AV request or as needed. On or about January 26, 2024, at approximately 0830 AV was found on the floor of h/h room next to h/h wheelchair. At the time of the falls on January 26, 2024, AV did not report pain and staff were unaware that AV had an injury as a result of the falls. On or about January 28, 2024, AV began reporting pain in h/h side. On or about January 31, 2024, AV was taken to urgent care where s/he was diagnosed with rib fractures. The facility failed to plan care around AV’s needs, implement reasonable effective interventions that are person-centered to mitigate AV’s ongoing falls with injury, resulting in two falls on January 26, 2024, one of which resulted in physical harm to AV when s/he experienced pain in h/h side and fractured ribs.
Sanction
RCFCP24-00899 $250.00 fine assessed
1/20/2024 Failed to follow care plan · 00310194-AP-278258 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(A) and (G) 411-054-0036(2)(g) 411-054-411-054-0025(1)(a) and (b)
Findings
Alleged Victim (AV) has a poor gait, decreased ROM, weakness, poor balance and decreased mobility. AV has a history of falls with a broken hip. AV is blind and has [progressive eye disease]. AV is only able to see shadows. AV utilizes a wheelchair and a walker for assistance with ambulation and transfers. AV can't remember to press the button [on the call light]. Staff report AV has never been able to use the call light themself to ask for help. On or about January 13, 2024, documentation indicates AV has been having issues with pendant, AV can’t feel the button to call CP when needing assistance. AV needs help going to the bathroom but can’t get ahold of us due to not being able to see how to push pendant due to being blind. On or about January 20, 2024 at approximately 0200 AV was found sitting on the edge of h/h bed when s/he urinated on the floor and began slipping off the edge of the bed, landing on h/h bottom with h/h legs straight out. AV experienced redness and pain in h/h lower back when staff assessed AV, EMS was called to assess AV and assisted AV back into bed. Again on January 20, 2024 at approximately 0740 AV was found sitting on the floor on the right side of h/h bed, with h/h back against the bed and legs stretched out. There was urine on the floor under AV’s body, AV reported that s/he was attempting to get to the restroom at the time of the fall. The incident report indicates service plan was not being followed. AV did not have brief on . Prior shift did not put a brief on AV. The facility failed to follow the care plan, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-00899 $250.00 fine assessed
1/17/2024 Failed to properly plan care · 00310194-AP-278257 Level 2Substantiated
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0025(1)(a) and (b) 411-054-0027(1)(g) and (s) 411-054-0028(2) 411-054-0030(1)(e)(A) and (G) 411-054-0036(2)(g)
Findings
Alleged Victim (AV) has a poor gait, decreased ROM, weakness, poor balance and decreased mobility. AV has a history of falls with a broken hip. AV is blind and has [progressive eye disease]. AV is only able to see shadows. AV utilizes a wheelchair and a walker for assistance with ambulation and transfers. AV can't remember to press the button [on the call light]. Staff report AV has never been able to use the call light themself to ask for help. On or about January 13, 2024, documentation indicates AV has been having issues with pendant, AV can’t feel the button to call CP when needing assistance. AV needs help going to the bathroom but can’t get ahold of us due to not being able to see how to push pendant due to being blind. On or about January 17,2024 AV was found on the floor between the end of h/h bed and the dresser. AV’s left foot was on one side of the dresser while h/h right foot was on the other side of the dresser and stuck underneath arch of the dresser at the bottom. AV reported that s/he fell trying to get to the restroom. AV had redness and pain to the top of h/h right foot and back. The interventions put into place to reduce AV’s risk of falls that witnesses were able to recall included completing frequent checks on AV, ensuring AV was in a common area, and toileting AV frequently. The facility failed to properly plan care, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-00899 $250.00 fine assessed

Licensing Violations

3 records
2/16/2026 Failed to provide a safe medication administration system · CALMS - 00105651 Level 2Substantiated
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0055(1)(f)
Findings
On or about February 16, 2026, the facility failed to provide a safe medication administration system to ensure The Alleged Victim’s (AV) medications were administered as ordered. The failure is a violation of Oregon Administrative Rules.
2/26/2025 Failed to follow care plan · CALMS - 00083218 Level 2Substantiated
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0036(2)(g)
Findings
Based on interview and record review, conducted during a site visit on 03/31/25, the facility’s failure to ensure the implementation of services was substantiated for 1 of 1 sampled resident (#1). Findings include, but are not limited to: Resident 1's service plan dated 03/06/25 indicated the following: Resident needs staff encouragement to shower twice weekly in the mornings on Sundays and Thursdays. Routine weekly housekeeping services. Staff to assist with brushing Resident 1’s hair daily. Housekeeping schedule indicated Resident 1 was to receive services on Mondays. Housekeeping checkoff list dated 08/22/24 through 03/25/25 indicated Resident 1 had not been receiving weekly housekeeping services. Resident 1's shower sheets from 01/10/25 through 03/30/35 indicated the following: There were seven occurrences within the timeframe during which no shower was documented as provided or refused. On 03/07/25, stated, "hair was severely matted, difficult to shampoo, and condition". On 03/09/25, stated, "to start de-matting hair tomorrow". On 03/10/25, stated, "hair detangled" An interview with Staff 1 (Executive Director) and Staff 4 (Resident Care Coordinator) indicated Resident 1 had a history of refusing services, including showers. Staff 1 indicated the facility had found a pattern that had been working for the last couple of weeks. Compliance Specialist had attempted to interview and observe Resident 1, however, s/he had been sleeping. The facility’s failure to ensure the implementation of services was substantiated.
12/2/2024 Failed to administer medication as ordered · CALMS - 00080692 Level 2Substantiated
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Rules violated (OAR)
411-054-0055(1)(f)
Findings
The facility failed to carry out medication and treatment orders as prescribed. An investigation determined this is a violation of Oregon Administrative Rules.

Regulatory Actions

No regulatory actions
The state portal lists no regulatory actions for this provider.