Countryside Living Memory Care

Residential Care Facility
390 NW 2ND AVE, CANBY, OR 97013

Facility Information

Facility ID 50R283
Status Active
County Clackamas
Licensed Beds 35
Phone 5032663031
Administrator STACY ZIMMERMAN
Active Date Sep 6, 2001
Owner Ohana Canby Operations, LLC
325 2ND ST. APT. 403
LAKE OSWEGO OR 97034
Funding Medicaid
Services:

No special services listed

4
Total Surveys
16
Total Deficiencies
0
Abuse Violations
10
Licensing Violations
0
Notices

Violations

Licensing: CALMS - 00085669
Licensing: CALMS - 00085671
Licensing: OR0003858900
Licensing: 00027306AP-019320
Licensing: OR0001489300
Licensing: BH188149
Licensing: CO18480
Licensing: BH170287
Licensing: BH170298
Licensing: BH167522

Survey History

Survey WGCT

2 Deficiencies
Date: 6/12/2024
Type: State Licensure, Other

Citations: 3

Citation #1: C0000 - Comment

Visit History:
1 Visit: 6/12/2024 | Not Corrected
2 Visit: 7/25/2024 | Not Corrected
Inspection Findings:
The findings of the kitchen inspection, conducted 06/12/24, are documented in this report. The survey was conducted to determine compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services - Meals and Oregon Health Service Food Sanitation Rules OARs 333-150-0000 and OARs 411 Division 57 for Memory Care Communities.Tag numbers beginning with the letter C refer to the Residential Care and Assisted Living rules. Tag numbers beginning with the letter Z refer to the Memory Care Community rules.

The findings of the first re-visit to the re-licensure survey of 06/12/24, conducted 07/25/24, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services- Meals, Oregon Health Service Food Sanitation Rules OARs 333-150-0000 and OARs 411 Division 57 for Memory Care Communities.

Citation #2: C0240 - Resident Services Meals, Food Sanitation Rule

Visit History:
1 Visit: 6/12/2024 | Not Corrected
2 Visit: 7/25/2024 | Corrected: 6/13/2024
Inspection Findings:
Based on observation and interview, it was determined the facility failed to ensure kitchen practices and protocols were in accordance with the Food Sanitation Rules OARs 333-150-0000. Findings include, but are not limited to:On 06/12/24 at 10:30 am, the facility kitchen was observed to need cleaning in the following areas: * Ceiling in dishwashing area above clean dishes - buildup of dust;* Wall behind spray hose and below dishrack shelf in dishwashing area - black matter buildup; * Wall behind stove/grill - grease drips; * Side and front of stove/grill and ledges on front of stove/grill - food drips and grease;* Frame of door to dining room - buildup of dust; * Ceiling vent/light cover/sprinkler head above steam table - dust build up; and* Wall near ceiling above fire alarm - dust build up.Improper food storage: * Bins containing dry food under prep counter and in dry storage did not have lids securely closed, creating a potential for cross contamination. The areas of concern were discussed with Staff 1 (Executive Chef) and Staff 2 (Executive Director) on 06/12/24. The findings were acknowledged.
Plan of Correction:
*Area cleaned with disinfectant and added duty to diet aide weekly cleaning schedule kitchen manager to ensure completion weekly *Daily cleaning added to night diet aide duties monthly maintenance inspection. Area painte and cleaning added to tells system to complete quarterly provied by maintanence director*PM cook degreased on 6/12/24 weekly cleaning schedule monitored by kitchen manager weekly *New stove ordred waiting on scheduled delivery for 7/24/2024*Kitchen meeting held on 6/25/2024 fans on during cooking hours to reduce buildup of dust. Area cleaned same day added to monthly tells system for monthly cleaning kitchen manager to monitor * Painted and cleaned provided by maintanence director PM closing duty weekly using damp cloth and disinfectant

Citation #3: Z0142 - Administration Compliance

Visit History:
1 Visit: 6/12/2024 | Not Corrected
2 Visit: 7/25/2024 | Corrected: 6/13/2024
Inspection Findings:
Based on observation and interview, it was determined the facility failed to follow licensing rules for Residential Care and Assisted Living Facilities. Findings include, but are not limited to: Refer to C240.
Plan of Correction:
*New food grade dry storage bins purchaced that securley close. Labeled to remind staff to keep closed at all times

Survey 6IZC

0 Deficiencies
Date: 8/8/2023
Type: State Licensure, Other

Citations: 1

Citation #1: C0000 - Comment

Visit History:
1 Visit: 8/8/2023 | Not Corrected
Inspection Findings:
The findings of the kitchen inspection, conducted 08/0823, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services - Meals and Oregon Health Service Food Sanitation Rules OARs 333-150-0000.

Survey YIZ9

1 Deficiencies
Date: 11/9/2022
Type: Complaint Investig., Licensure Complaint

Citations: 2

Citation #1: C0010 - Licensing Complaint Investigation

Visit History:
1 Visit: 11/9/2022 | Not Corrected
Inspection Findings:
Assisted Living and Residential Care Facilities must operate and provide services in compliance with all applicable State and local laws, regulations and codes. This report reflects the findings of the complaint investigation conducted 11/09/2022. The facility was evaluated for compliance with Oregon Administrative Rule 411, Division 54 and if applicable, Oregon Administrative Rule 411, Division 57. The following deficiencies were identified:Abbreviations possibly used in this document:ADL: activities of daily livingbid: twice a dayCBG: capillary blood glucose or blood sugar cc: cubic centimeterCG: caregivercm: centimeterF: FahrenheitHH: Home HealthHS or hs: hour of sleepLPN: Licensed Practical NurseMA: Medication AideMAR: Medication Administration RecordMCC Memory Care Communitymg: milligramml: milliliterO2 sats: oxygen saturation in the bloodOT: Occupational TherapistPT: Physical TherapistPRN: as neededqd: every day or dailyqid: four times a dayRN: Registered NurseSP: service planTAR: Treatment Administration Recordtid: three times a day

Citation #2: C0513 - Doors, Walls, Elevators, Odors

Visit History:
1 Visit: 11/9/2022 | Not Corrected
Inspection Findings:
Based on interview, record review and observation, it was confirmed the facility failed to keep in good repair all equipment necessary for the health, safety and comfort of residents. Findings include: During an unannounced site visit on 11/09/2022, Staff # 1 (S1) stated the boiler was broken and not working, but is now completely repaired. Staff #7 (S7) stated the boiler was shutting off throughout the day, but after a re-set, worked for a few hours. Staff #2 (S2) stated a repair company was called on 10/27/2022 the day the boiler was showing signs of failure. A review of a work order dated 10/27/2022 described parts being ordered on 10/28/2022 and labor being done to install parts to the boiler on 11/03/2022.On 11/01/2022, Compliance Specialist (CS) observed the boiler which included the items listed in the work order including blower motor kit and ignition electrodes newly installed. CS tested the water temperature in the kitchen and two bathrooms. Hot water was found in all three areas that were tested. The temperature gauge on the boiler reflected a temperature of 132 degrees Fahrenheit.Facility Plan of Correction: The facility called a repair service upon discovery of the failed boiler. The repair company had to order parts from and wait for delivery. In the meantime the facility ensured that all residents still had access to hot showers and hot water by bringing residents across the street to the other building. The kitchen was not affected by the boiler being out of commission.

Survey J5FW

13 Deficiencies
Date: 4/13/2022
Type: Validation, Change of Owner

Citations: 14

Citation #1: C0000 - Comment

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Not Corrected
Inspection Findings:
The findings of the change in ownership survey, conducted 04/13/2022 through 04/14/2022, are documented in this report. The survey was conducted to determine compliance with the OARs 411 Division 54 for Residential Care and Assisted Living Facilities, OARs 411 Division 57 for Memory Care Communities and OARs 411 Division 004 for Home and Community Based Services Regulations.Tag numbers beginning with the letter C refer to the Residential Care and Assisted Living rules. Tag numbers beginning with the letter Z refer to the Memory Care Community rules.Abbreviations possibly used in this document:ADL: activities of daily livingbid: twice a dayCBG: capillary blood glucose or blood sugar CG: caregivercm: centimeterED: Executive DirectorF: FahrenheitHH: Home HealthLPN: Licensed Practical NurseMA: Medication AideMAR: Medication Administration RecordMCC Memory Care Communitymg: milligramml: milliliterMT: Medication TechnicianOT: Occupational TherapistPT: Physical TherapistPRN: as neededqd: every day or dailyqid: four times a dayQI: quality improvementRCC: Resident Care CoordinatorRN: Registered NurseTAR: Treatment Administration Recordtid: three times a day
The findings of the first re-visit to the change of ownership survey of 04/14/22, conducted 07/06/22, are documented in this report. The survey was conducted to determine compliance with the OARs 411 Division 54 for Residential Care and Assisted Living Facilities and the OARs 411 Division 57 for Memory Care Communities.Tag numbers beginning with C refer to the Residential Care and Assisted Living Facilities rules. Tag numbers beginning with the letter Z refer to the Memory Care Community rules.Abbreviations possibly used in this document:ADL: activities of daily livingbid: twice a dayCBG: capillary blood glucose or blood sugar CG: caregivercm: centimeterED: Executive DirectorF: FahrenheitHH: Home HealthLPN: Licensed Practical NurseMA: Medication AideMAR: Medication Administration RecordMCC Memory Care Communitymg: milligramml: milliliterMT: Medication TechnicianOT: Occupational TherapistPT: Physical TherapistPRN: as neededqd: every day or dailyqid: four times a dayQI: quality improvementRCC: Resident Care CoordinatorRN: Registered NurseTAR: Treatment Administration Recordtid: three times a day

The findings of the second re-visit to the re-licensure survey of 04/14/22, conducted 10/11/22 through 10/12/22, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411 Division 54 for Residential Care and Assisted Living Facilities and OARs 411 Division 57 for Memory Care Communities.

Citation #2: C0160 - Reasonable Precautions

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on observation and interview, it was determined the facility failed to ensure reasonable precautions were exercised against any condition that could threaten the health, safety, or welfare of residents. Findings include, but are not limited to:Observations on 04/13/22 and 04/14/22 revealed the facility had installed wood planks on the lower half of interior hallways and several pillars throughout common areas. The wood had a rough surface with splinters protruding throughout, which posed a potential threat of injury to residents. The concern was shown to Staff 4 (Kitchen/Maintenance Manager) on 04/14/22 at 10:00 am, and discussed with Staff 1 (Executive Director) on 04/14/22 at 11:15 am. Both acknowledged the rough surface of the wood planks posed a potential threat of injury to residents. Staff 1 stated the problem would be corrected to ensure the wood retained a smooth surface.

Based on observation and interview, it was determined the facility failed to ensure reasonable precautions were exercised against any condition that could threaten the health, safety, or welfare of residents. This is a repeat citation. Findings include, but are not limited to:During a tour of the environment on 07/06/22, the wood planks on the lower half of the interior hallways and several pillars throughout common areas were noted to have an abrasive surface which posed a potential threat of injury to residents. The need to ensure reasonable precautions were exercised against any condition that could threaten the health, safety, or welfare of residents was discussed with Staff 1 (Administrator) on 07/06/22 and 07/07/22. Staff 1 acknowledged the findings and stated the wood surface would be refinished to prevent resident injury.
Plan of Correction:
Corrective Action: Wood planks throughout community will be sanded down to a smooth surface, then will be painted over with minwax, which is a polyurethane coating that will create a smooth cleanable surface. Future violation prevention: It is a permanente correction, and texture change. If repairs are needed they will happen immediately. Continued Evaluation: Quarterly and weekly walk through to check for splintering or repair needs.Responsible Party: Facility manager and Executive Director.1.Walls will be sanded and multiple coats of poly applied to create a splinter free, wipeable surface that will ensure the health, safety and welfare of the residents.2. Walls will be sanded and multiple coats of ply applied to create a splinter free, wipeable surface that will ensure the health, safety and welfare of the residents. 3. Admin and/or designee will inspect wall monthly on the environmental walk through to ensure safety of residents. 4. Admin or designee and Facilities manager. Addendum to 1. 8/8/22. Wood finish is being removed from walls and plain walls will be in place of wood finish. Any rough wood removed.

Citation #3: C0231 - Reporting & Investigating Abuse-Other Action

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on interview and record review, it was determined the facility failed to conduct an investigation of an injury of unknown cause to rule-out abuse and report the injury as suspected abuse to the local Seniors and People with Disabilities (SPD) office, for 1 of 2 sampled residents (#3). Findings include, but are not limited to:Resident 3 was admitted to the facility in 12/2020 with a diagnosis of vascular dementia. Resident 3's service plan, temporary service plans and charting notes reviewed during the survey identified the following:* On 01/02/22, charting notes indicated the resident had a bruise on the left arm;* On 02/20/22, charting notes indicated the resident had a bruise to the right upper thigh with skin tear and bruising to right arm above wrist;* On 04/05/22, charting notes indicated the resident had a skin tear to left forearm. These incidents represented injuries of unknown cause.There was no documented evidence the facility immediately investigated these injuries to rule out abuse or neglect. The facility did not report the injuries to the local SPD office as suspected abuse or neglect.The need to ensure injuries of unknown cause were investigated promptly and reported if necessary was discussed with Staff 1 (Executive Director) and Staff 3 (Resident Care Coordinator). Staff 1 acknowledged there was no documented evidence the facility had investigated the injuries to rule out abuse. Verification the facility had reported the incidents to the local SPD office was received during the survey.
Based on interview and record review, it was determined the facility failed to thoroughly investigate incidents of abuse or suspected abuse and report to the local SPD if abuse was not reasonably ruled out for 1 of 2 sampled residents (#6). This is a repeat citation. Findings include, but are not limited to:Resident 6 was admitted to the facility in 05/2019 with diagnoses including Alzheimer's Disease.Review of the resident's 06/13/22 through 07/06/22 progress notes and incident investigations revealed that on 07/01/22, s/he was "smacked" by another resident.The facility investigation, dated 07/05/22, four days after the event, did not indicate if the event was witnessed, did not indicate measures that would be taken to prevent the reoccurrence of abuse, was not reviewed by the administrator, and was not reported to the local SPD office until after the survey team entered on 07/06/22.The need to immediately and thoroughly investigate incidents of abuse, report them to the local SPD, and take measures to prevent the reoccurrence of abuse was discussed with Staff 1 (Administrator) and Staff 2 (RCC) on 07/06/22. They acknowledged the findings.
Plan of Correction:
Corrective Action: Community will implement charting note report on Monday, Wednesday and Friday to review all notes input during the week, in an effort to catch any missed injury and follow through on paperwork, alerts and notifications. Future Violation Prevention: After reporting is generated it will be sent to RN, RCC and ED for review and suggestions.Continued Evaluation: If RN and ED do not receive report with recently entered chart notes, they will contact RCC and print notes to review. Responsiblie Party: RCC and Med-tech on duty1. When an IR has been submitted and/or filled out, the med-tech on duty will alert RCC, RN, Admin immediately so that an investigation can be conducted within the proper amount of time (24 hours). 2. All staff will be required to take two classes referred by the policy analyst assigned to this building to ensure all staff understand the importance, the need and the identification of abuse/neglect that can't be ruled out and the reporting reponsibilities. Policy Analyst requested the date of 8/31/22 for a compliance date. 3. Daily during clinicals it will be discussed, investigated and reported when and if necessary. 4. RCC, RN and Admin or designee.Confirmed that the 8/31 compliance date was accepeted by the styate urveoyrs.

Citation #4: C0240 - Resident Services Meals, Food Sanitation Rule

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Corrected: 6/13/2022
Inspection Findings:
Based on observation and interview, it was determined the facility failed to ensure the kitchen was clean and maintained in good repair in accordance with the Food Sanitation Rules OAR 333-150-000. Findings include, but are not limited to:During a tour of the main kitchen located in the north building, on 04/11/22 at 10:30 am, it was determined the following areas were in need of cleaning or repair:* The flooring near the dishwashing area, food prep area, and around multiple floor drains were cracked or missing floor covering that exposed the subfloor underneath;* Multiple areas of the floor baseboards were pulling away from the wall and floor seams were separating where debris could accumulate; * Multiple floor drains had an accumulation of black and brown matter;* The metal grease trap door located on the floor (near the Hobart mixer) had a buildup of rust and was separating away from the floor, which rendered the floor in this area uncleanable;* The walls and shelving in the dishwashing area, next to the grill and underneath the service counter had a buildup of food debris and splattered food matter;* The wall behind the food prep table, wall mounted spice rack, and coffee cart had a buildup of brown matter and dust;* The Hobart (industrial) mixer, Vitamix blender, and multiple toasters had food particle buildup;* The ice machine had a side vent that was covered with dust and debris. The vent blew air directly on the Hobart mixer;* The faucet for the hand washing sink (located near the walk-in refrigerator), had a hole caused by corrosion;* The walk-in refrigerator vent had dust debris that blew directly on food storage areas;* Meat and other food items were stored on trays or bins on the floor in the walk in refrigerator;* Various meat products were piled into one bin, each at varied stages of thawing. The meat products were resting in a bloody water substance, and some products were not labeled, dated, or shelved to allow air circulation;* The walk-in freezer had food spillage build up on the floor;* A gray metal shelf that stored grains and dried goods had an accumulation of food matter buildup and rust, which rendered the surface uncleanable;* The grease trap on the grill was not working properly and caused a large amount of grease accumulation inside the oven and down the right side of the oven door;* The stove top, grill hood vents and wall behind the grill/stove had an accumulation of food and grease matter buildup;* The ceiling ventilation unit and surrounding ceiling above the steam table had an accumulation of dust and condensation that was dropping onto a stack of clean plates, plate warmer and the top of the steam table;* Ceiling and ceiling vent above coffee cart had an accumulation of dust buildup and rust;* Ceiling above ice machine had peeling paint and exposed sheet rock;* Ceiling light fixture (above ice machine) had a missing light fixture cover;* A stool in the kitchen had a ripped seat, rendering the surface uncleanable;* Brooms, dust pans and a mop bucket were not stored properly in a janitor's closet; and* The janitor's closet had black matter substance on the walls and was being used to store multiple empty boxes and milk jugs.On 04/11/22, at 11:30 am, the kitchen was toured and findings were discussed with Staff 4 (Kitchen/Maintenance Manager) and Staff 1 (Executive Director). They acknowledged the findings.
Plan of Correction:
Corrective Action: 1. Flooring; All flooring has been caulked, sealed and new trim added to areas that were pulling away or breaking down. 2. Cleaning, vents and surfaces; being added to a daily/weekly accountability sheet for cleaning and sign off. 3. Rust; any areas of rust have been painted over and sealed with polyurathane to create cleanable surface. 4. Grease; all equipment will be cleaned daily, after use, or weekly depending on product and job funtion. 5. Food Storage; adding an additional shelving so all product can be stored separeately. 6. Dripping Overhead; Plexi-glass added to sides of serving rack to protect servig area and sign to instruct where to serve, and what area to avoid. 7. Janitor Closet; bracket being added to hang mop and broom and sign being added for no additional product or equipment to be in this area. Future Violation Prevention; Accountability cleaning sheet added to daily and weekly routine with specified areas outlined. Continued Evalution; inspection area added to accountability sheets for Executive Director and Kitchen Manager to sign off. Responsible Party: Kitchen Staff, Kitchen Manager to inspect.

Citation #5: C0252 - Resident Move-In and Eval: Res Evaluation

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on interview and record review, it was determined the facility failed to ensure resident move-in evaluations addressed all required elements for 1 of 1 sampled resident (#2) whose new move-in evaluation was reviewed. Findings include, but are not limited to:Resident 2 moved into the MCC in 03/2022. The new move-in evaluation failed to address the following elements:* Mental Health issues including: history of treatment and effective non-drug interventions;* Personality, including how a person copes with change or challenging situations; * Pain: pharmaceuticals and non-pharmaceutical interventions, including how a person expresses pain or discomfort; and * Environmental factors that impact the resident's behavior including: noise, lighting and room temperature.The need to ensure move-in evaluations included all required elements was discussed with Staff 1 (Executive Director) on 04/14/22. She acknowledged the findings. No further information was provided.

Based on interview and record review, it was determined the facility failed to ensure all required elements were addressed in the move-in evaluation for 1 of 1 sampled resident (#5) recently admitted to the facility. This is a repeat citation. Findings include, but are not limited to:Resident 5 was admitted to the facility in 06/2022 with diagnoses including dementia and depression.The resident's move-in evaluation, dated 06/09/22, was reviewed. There was no documented evidence the following elements had been addressed prior to the resident being admitted to the facility:* Dental status;* Skin condition;* List of treatment: type, frequency, and level of assistance needed; and* Recent losses.In an interview on 07/06/22, the need to address all required elements in the move-in evaluation was discussed with Staff 1 (Administrator) and Staff 2 (RCC). They acknowledged the findings.
Plan of Correction:
Corrective Action: Personality section and environmental section added to evalutiaon. Sections specify Personality and behaviors or mood changes associated with changes. As well as environmental stimuli affecting moods and behaviors, i.e., smell, visual, hearing, etc. Future Violation Prevention: If all information isn't available during initial evaluation, area will be flagged, information requested, added, then flag removed after being complete. Continued Evalutation: All necessary areas have been added to evalutation and areas will be flagged and completed before move-in. Responsible Party: RCC, RN and Executive Director.1. Having the Regional team review to catch any missing information, and that the form is completely filled out prior to addmissions. Until 95% compliance is found, and have transitioned to PCC an electronic based care system 10/3.2. When reviewing the initial move-in evaluation if needed information has not been received while the initial evaluation is being reviewed, that area should be flagged and highlighted to immediately addressed and search out the information from a proper source before move-in and then reviewed by an RN, or RCC to ensure all information is current and filled in. 3. Day of evaluation and at least 2 days before move-in to allow time to get information needed. 4. Admin or designee

Citation #6: C0303 - Systems: Treatment Orders

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on interview and record review, it was determined the facility failed to ensure medication orders were carried out as prescribed for 1 of 3 sampled residents (#1) whose orders were reviewed. Findings include, but are not limited to:Resident 1 was admitted in 2020 with diagnoses which included insulin dependent diabetes. S/he had orders, dated 03/18/22, for Humalog sliding scale insulin to be given before meals and bedtime in varied amounts based on results of the CBGs (blood sugars).The MARs, reviewed from 03/19/22 - 04/13/22, revealed 54 occasions when the resident should have received sliding scale insulin, but none had been documented as given.Staff 2 (RN) was interviewed 04/13/22 at 2:00 pm. She reviewed the MARs and confirmed staff had not documented if the resident received sliding scale insulin as ordered. No further information was provided.

Based on interview and record review, it was determined the facility failed to ensure written, signed physician orders for all medications the facility was responsible to administer were documented in the resident's facility record for 2 of 3 sampled residents (#s 6 and 8) whose physician orders were reviewed. This is a repeat citation. Findings include, but are not limited to:1. Resident 6 was admitted to the facility in 05/2019 with diagnoses including Alzheimer's Disease.Review of the resident's 06/13/22 through 07/06/22 MAR and 02/22/21 signed physician orders revealed the following:There was no documented evidence the facility had an order to administer the following medications which were listed on the 06/13/22 through 07/06/22 MAR:* Aspirin (joint pain);* Cephalexin (antibiotic);* Estradiol (vaginal medication);* Memantine (Alzheimer's Disease);* Sertraline (depression);* Acetaminophen PRN (pain or fever);* Antac-Sim PRN (stomach upset);* Bisacodyl suppository PRN (constipation);* Docusate Sodium PRN (constipation);* Enema PRN (constipation);* Milk of Magnesia PRN (constipation); and* Phenazopyridine PRN (dysuria).The need to ensure written, signed physician orders for all medications the facility was responsible to administer were documented in the resident's facility record was discussed with Staff 1 (Administrator) and Staff 2 (RCC) on 07/06/22. They acknowledged the findings.2. Resident 8 was admitted to the facility in 10/04/21 with diagnoses including Alzheimer's Disease. The resident's 06/13/22 through 07/06/22 MAR was reviewed. There was no documented evidence of signed physician orders in the resident's facility record for the following medications which were listed on the MAR: * Atenolol (blood pressure);* Bisacodyl tablets (constipation);* Diclofenac gel (joint pain);* Donepezil (Alzheimer's Disease);* Escitalopram (depression);* Hydrochlorothiazide (edema);* Pantaprazole (GERD);* Quetiapine (Depression);* Spiriva inhaler (respiratory); * Symbicort inhaler (respiratory);* Acetaminophen PRN (pain);* Albuterol inhaler PRN (respiratory);* Antac-Sim PRN (stomach upset);* Biscacodyl suppository PRN (constipation);* Hydrocortizone cream PRN (rash);* Hydroxyzine pamoate PRN (anxiety);* Milk of Magnesia PRN (Constipation);* Oxycodone PRN (pain);* Polyethylene Glycol PRN (constipation);* Quetiapine PRN (Anxiety);* Sodium Phosphate enema PRN (constipation);* Trazadone PRN (insomnia); and* Aquaphor ointment (dry skin). The need to ensure written, signed physician orders for all medications the facility was responsible to administer were documented in the resident's facility record was discussed with Staff 1 (Administrator) and Staff 2 (RCC) on 07/06/22. They acknowledged the findings.
Plan of Correction:
Corrective Action: Sliding scale was added to MAR that identifies additional dose if needed and corresponding table provided by PCP.Future Violation Prevention: Nursing requirements provided to RN with LTC rules. New training and auditing by FNP Consult. Continued Evalutaion: Quarterly audits by pharmacy RN and Ohana Consultation. Responsible Party: RN during evaluation.1. Admin or designee audited all files for physician orders and contacted physician to ensure all residents had physician orders in place. 2. RN or designee will audit the file within 24 hours to be sure we have received orders and/or need to refax. We have adapted the 90 day physician order policy to send out at the same time care plans are due to help catch any and all residents who do not have a current or up to date medication record. 3. Admin or designee will evaluate charts and physician orders to ensure orders have been sent out every 90 days. 4. RCC, Admin or designee

Citation #7: C0305 - Systems: Resident Right to Refuse

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on interview and record review, it was determined the facility failed to notify the physician/practitioner when a resident refused to consent to orders for 1 of 1 sampled resident (#3) who had documented medication or treatment refusals. Findings include, but are not limited to:Resident 3 was admitted to the facility in 12/2020 with a diagnosis of vascular dementia. Resident 3's physician orders from admission, current physician orders dated 04/08/22 and MARs from 03/01/22 through 04/12/22 were reviewed and identified the following:Resident 3 had 19 documented refusals for the following prescribed medications or treatments:* Donepezil (for memory loss);* Verapamil ER (for hypertension);* Brushing teeth (for oral care);* Memantine HCL (for dementia);* Gabapentin (for pain);* Xarelto (prevention of blood clots);* Atrovastatin (for cholesterol);* Weekly blood pressure and heart rate;* Ferrous Sulfate (iron supplement);* Fluoxetine (for depression);* Folic acid (for supplement);* Furosemide (for hypertension);* Potassium Chloride ( for blood pressure); and* Senna (for bowel care);There was no documented evidence the facility notified Resident 3's physician of the refusals.The need to ensure a system is in place to notify physician's when a resident refuses consent to orders was discussed with Staff 1 (Executive Director) and Staff 3 (Resident Care Coordinator) on 04/13/22. They acknowledged the findings.
Based on interview and record review, it was determined the facility failed to ensure the physician or other practitioner was notified when a resident refused consent to an order. This is a repeat citation. Findings include, but are not limited to: Resident 8 was admitted to the facility in 10/2021 with diagnoses including Alzheimer's Disease. Review of the 06/13/22 through 07/06/22 MAR and physician notifications revealed the physician was not notified of the following medication refusals: * 06/23/22, 06/28/22, 06/29/22 and 07/04/22 - Donepezil (Alzheimer's Disease), Diclofenac Sodium gel (pain) and Quetiapine (depression); and * 06/30/22 - Diclofenac Sodium gel. The need to ensure the physician was notified when the resident refused consent to an order was discussed with Staff 1 (Administrator) and Staff 2 (RCC) on 07/06/22. They acknowledged the findings.
Plan of Correction:
Corrective Action: A new universal move-in order was created that specifies refusal notification by PCP. Future Violation Prevention: Quickmar daily summary report has been set up to automatically be sent out to ED and RN that lists all refused PRN's exceptions and missed meds. This allows daily eyes on for audit and prompting staff to report. Continued Evaluation: Daily print out and clinicals with RCC and RN. Responsible Party: RCC and Med-techs.1. Admin and/or designee is reviewing the daily exceptions from pharmacy and printing out to compare recent faxes for doctors notifications of refused medications. 2. Daily review of the exception report sent out by pharmacy to the RCC, Admin and RN allows us to review if there were refused medications and it allows us to check the current faxes to ensure refusals have been sent out to doctors wihtin 24 hours of the refusal. 3. Admin and/or designee will review daily. 4. RCC and Med-tech

Citation #8: C0455 - Inspections and Investigation: Insp Interval

Visit History:
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on observation, interview and record review, it was determined the facility failed to ensure their re-licensure survey plan of correction was implemented and satisfied the Department. Findings include but are not limited to:Refer to C160, C231, C252, C303, C305, C510, C513, Z164 and Z173.
Plan of Correction:
1. Regional director and admin revised new policies to address identified areas of need, monthly environmental walk throughs. Also, please see stated tags to identify acceptable areas of improvement plan requested for approval. C160, C231, C252, C303, C305, C510, C513, Z164, and Z173.2. Admin and regional director will review policies annually to ensure compliance. 3. Annual Review.4. Admin and/or designee and regional director.

Citation #9: C0510 - General Building Exterior

Visit History:
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on observation and interview, the facility failed to ensure the general building exterior was maintained clean and in good repair, and that there was locked storage for chemicals, maintenance equipment and yard tools. Findings include, but are not limited to:* A bottle of bleach was found in an unlocked shed;* Two containers of plant fertilizer were stored near the garden hose;* There were gaps and holes between the seams of the concrete which created a tripping hazard for residents;.* There were loose concrete stepping stones by one of the gate doors;* Gardening tools, one with rust on the handle, were unsecured on the patio;* A metal frame, multiple ladders and round tables were stored in the courtyard;* The laminate had partially peeled off of a particle board fence panel;* A wet, soiled doormat was in the grass outside an exit door;* The sheds had chipped paint, disintegrating wood, and rust on the hinges;* A wood trellis near a gate had chipped paint, was covered in moss, and some of the boards were disintegrating;* Multiple fixtures in the "sensory" garden and other decorative yard art pieces had chipped paint and/or rust; and* Four of the five loveseat swings were in need of repair:a. Several inches of plant matter had accumulated and covered the top of the awning of a black loveseat swing. A large, flowering vine had taken root and grown in the soil on top of the awning. The underside of the awning was covered in moss; there were places where the fabric had disintegrated. Rust had developed on the metal seat frame.b. A second black loveseat swing had mold growing on the seat and the awning was discolored.c. A wood loveseat swing had a missing bolt and was broken.d. A second wood loveseat swing awning was discolored, filled with water and dripping. There were areas where the finish had worn off of the wood. There was splintering of the wood on the rear of one of the seats. The seat cushions had rips and frayed fabric.The need to ensure the environment was maintained clean and in good repair was discussed with Staff 1 (Administrator), Staff 4 (Facilities Maintenance Director/Dining Services Director) and Staff 8 (Maintenance Assistant) on 07/06/22. They acknowledged the findings.
Plan of Correction:
Maintenance team went through with ED and Regional team and put away any gardening tools, chemicals and pesticides are locked up, as well as making sure there was not an abundace of water of the canopy each morning, repainted and fixed the bottom of the chicken coop, removed the chairs not weighted down and any garden décor that poses a risk or is old and not functional.1. Admin or designee will conduct a daily morning walk through to ensure resident areas are free from unsafe equipment and check for chemicals, misplaced furniture, locked structures, rust, wood finish, and gardening items to be locked and secured, paint and varnish chipping for repair, and tripping hazards. 2. Pressure washing plan to clean moss growth on outdoor fabric and structures at least quarterly due to Oregon weather and yearly coating of structures such as wood that easily have their finish warn off. Tools to only be available at residents request with supervision instead of out and available for use. Removal of any plant/furniture integration. 3. Facility manager monthly walk through.4. Admin or designee and Facility Manager

Citation #10: C0513 - Doors, Walls, Elevators, Odors

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on observation and interview, it was determined the facility failed to ensure the environment was maintained clean and in good repair. Findings include, but are not limited to:Observations of the facility made during survey revealed the following:* The dining room door frame had scraped paint in several areas;* A brown wing back upholstered chair in the dining room had an accumulation of dried food matter on the seat and arm rests. Closer inspection revealed numerous ants crawling on the chair;* Several dining chairs had scraped wood on the arms and legs. Additionally, dried food matter was visible on seats and backs;* A rust-colored leather chair in a small room off the dining room had an accumulation of dried food matter on the seat, arms and sides; and * Ceiling exhaust fans in several shared bathrooms had a layer of black dirt and dust. The surveyor toured the environment with Staff 4 (Kitchen/Maintenance Manager) on 04/14/22 at 10:00 am. He acknowledged the findings.

Based on observation and interview, it was determined the facility failed to ensure the environment was maintained clean and in good repair. This is a repeat citation. Findings include, but are not limited to:Observations of the facility on 07/06/22 during the survey revealed the following:* Several dining chairs had scraped wood on the arms and legs;* Three wooden tables in the dining room had scraped paint; and* The wood hutch and television stand in the television room adjacent to the dining room had gouges, dings and chipped paint. The need to ensure the environment was maintained clean and in good repair was discussed with Staff 1 (Administrator) during a tour of the environment on 07/06/22. She acknowledged the findings.
Plan of Correction:
Corrective Action: Scraped areas have been painted, new high back chairs (28) have been ordered to replace current dinning chairs w/cleanable surfaces. Diet aides have had chair wipe down added to their cleaning duties after meals. Fans; all fans have been added to weekly maintenance cleaning. Future Violation Prevention: New furniture purchased and additional cleaning added to diet aids after meals and fan cleaning to housekeeping. Continued Evaluation: Weekly cleaning checklist audited and checked for completion. Responsible Party: Kitchen Staff and Housekeeping. 1. Revarnishing the chair arms and painting the tables. TV stand will be replaced and hutch will have repairs and revarnished. 2. Adding 2 inch blocks to the bottom of the low tables to raise them to stop the rubbing on the chair arms. 3. Monthly during the environmental walk throughs. 4 Admin or designee and Facility Manager

Citation #11: Z0142 - Administration Compliance

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on observation, interview and record review, it was determined the facility failed to follow licensing rules for Residential Care and Assisted Living Facilities. Findings include, but are not limited to:Refer to C 160, C 231, C 240 and C 513.
Based on observation, interview and record review, it was determined the facility failed to follow licensing rules for Residential Care and Assisted Living Facilities. This is a repeat citation. Findings include, but are not limited to:Refer to C160, C231, C510 and C513.
Plan of Correction:
Please refer to corrective actions of C 160, C 231, C 240, C 513 on CBC plan of correction pages 1,2,3 and 7Please see corrections and plan for tags C160, C231, C510, and C513 for compliance.

Citation #12: Z0162 - Compliance With Rules Health Care

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on observation, interview and record review, it was determined the facility failed to provide health care services in accordance with the licensing rules for Residential Care and Assisted Living Facilities. Findings include, but are not limited to:Refer to C 252, C 303 and C 305.
Based on observation, interview and record review, it was determined the facility failed to provide health care services in accordance with the licensing rules for Residential Care and Assisted Living Facilities. This is a repeat citation. Findings include, but are not limited to:Refer to C252, C303 and C305.
Plan of Correction:
Please refer to corrective actions of C 252, C 303, C 305, on CBC plan of correction pages 4, 5 and 6.Please see correction and plan for tags C252, C303, and C305 for complaince.

Citation #13: Z0164 - Activities

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on interview and record review, it was determined the facility failed to evaluate and develop individualized activity plans for 3 of 3 sampled residents (#s 1, 2, and 3) whose activity plans were reviewed. Findings include, but are not limited to:Resident 1, 2, and 3's records were reviewed during the survey. There was no documented evidence an activity evaluation had been completed and that their service plans had been individualized to reflect the following:* Current abilities and skills;* Emotional/social needs and patterns;* Adaptations needed to participate;* Identification of activities for behavioral interventions; and* There was no specific activity plan which detailed what, when, how and how often staff should offer and assist each resident with individualized activities.On 04/14/22, the lack of an activity evaluation and individualized activity plan was discussed with Staff 1 (Executive Director) and Staff 3 (Resident Care Coordinator). They acknowledged the findings.

Based on interview and record review, it was determined the facility failed to evaluate residents for activities and to develop individualized activity plans from the evaluations for 2 of 2 sampled residents (#s 6 and 7). This is a repeat citation. Findings include, but are not limited to:A review of the service plans for Residents 6 and 7, and an interview with Staff 1 (Administrator) on 07/06/22 revealed the following:1. There was no documented evidence the facility evaluated each resident to include the following elements related to activities:* Current abilities and skills;* Emotional and social needs and patterns;* Physical abilities and limitations; and* Identification of activities for behavioral interventions.2. There was no documented evidence individualized activity plans addressing what, when, how, and how often staff should offer and assist the resident with activities were developed and documented.The need to ensure the facility completed an activity evaluation addressing all required elements and developed an individualized activity plan based on the evaluation for each resident was discussed with Staff 1 (Administrator) and Staff 2 (RCC) on 07/06/22. They acknowledged the findings.
Plan of Correction:
Corrective Action: Adding resident ability to perform current level of activities and past activities of interest and ability to still perform them. Including modivications if necessary to still perform activitiy. Being added to resident activity profile and biography page. Future Violation Prevention: All forms will be updated and used for all future move-ins. Ability for current residents will be added to their current forms and profiles. Continued Evalution: Abilities will be updated during quarterly evaluations.Responsible Party: Activities Director and RCC1 We have developed new History/Biography's and Activity plan from a state compliant sister community that we will be redoing all plans for the current residents. 2. New bio/history and Activity plan to be given to potential residents before move-in to be in place upon arrival. Plan was previously approved at a sister community and hits all state regulated memory care OAR needs. 3. Upon all move-ins and adaptions and behaviors to be evaluated every 3 months for updates. 4. Activities Director and Admin or designee.

Citation #14: Z0173 - Secure Outdoor Recreation Area

Visit History:
1 Visit: 4/14/2022 | Not Corrected
2 Visit: 7/6/2022 | Not Corrected
3 Visit: 10/12/2022 | Corrected: 9/11/2022
Inspection Findings:
Based on observation and interview, it was determined the facility failed to ensure furniture in the outdoor recreation area was of sufficient weight and design to prevent injury and not aid in elopement. Findings include, but are not limited to:On 04/14/22, a tour of the facility's outdoor area revealed the following: * The secured courtyard had several chairs which were easily moveable and not of sufficient weight and design to prevent injury and not aid in elopement.During a walk-through of the facility at 10:00 am on the same day, Staff 4 (Kitchen/Maintenance Manager) was shown the concern. He acknowledged the findings.

Based on observation and interview, it was determined the facility failed to ensure the fence surrounding the perimeter of the outdoor recreation area was not less than six feet in height. This is a repeat citation. Findings include, but are not limited to: During a tour of the environment on 07/06/22, the perimeter fence in the secure outdoor recreation area was measured by Staff 8 (Maintenance Assistant) at the request of survey and found to be 5'7" in height. The need to ensure the fence surrounding the perimeter of the outdoor recreation area was not less than six feet in height was discussed with Staff 1 (Administrator) during a tour of the environment.
Plan of Correction:
Corrective Action: All outside furniture will be weighted down with sandbags to prevent the ability to move them.Future Violation Prevention: All furniture will be tested for weight and adjusted according to product. Continued Evaluation: Replace weighted device if warn and necessary, quarterly walk-throughs. Responsible Party: Maintenance1. Fence has addition added to to ensure to meet requirement.2. When and if there are any landscaping improvement or changes that are directly next to the fence that could change the height. 3. Yearly or upon changes. 4. Facility Manger and Admin or designee. Addendum 8/8/22: Will be raising the height of the fence, will not be asking for an exception. This has now been completed.