Timberline Post Acute

-á Resident 71 was admitted to the facility in 1/2025 with diagnoses including respiratory failure and personality disorder. The 1/10/25 Admission MDS revealed Resident 71 had a BIMS score of 12 (moderately cognitively intact) and poor safety awareness.-á A 6/16/25 revised Care Plan indicated Resident 71 had a Wander Guard (an alarm attached to a resident at risk for wandering) and was at risk for leaving the facility without notifying staff. Review of Resident 71's clinical record revealed no consent or evaluation for the use of her/his Wander Guard. A 6/17/25 Elopement Risk Evaluation indicated Resident 71 was a low risk for elopement. Resident 71 was allowed to go outside, showed no exit seeking behaviors, and a Wander Guard was placed on the resident to alert staff when she/he left the building since she/he was at risk for falls. The 7/2025 TAR indicated Resident 71 required oxygen per nasal cannula as needed to maintain oxygen levels above 88 percent and to check placement and function of the resident's Wander Guard every shift. A 7/15/25 FRI Event Summary Report revealed Resident 71 left the facility without informing staff after removing her/his Wander Guard. A 7/15/25 Elopement investigation revealed Resident 71 was under emotional stress and used the outdoors as a coping strategy.-á Resident 71 left the facility and was able to ""safely navigate her/his power wheelchair inside and outside the building.""-á Resident 71 initially refused the Wander Guard placement once she/he returned to the building. On 2/12/26 at 1:17 PM, Staff 4 (RNCM) stated Resident 71's Wander Guard was used to alert staff to monitor the resident for safety when the resident left the building. Staff 4 stated once Resident 71 realized she/he only needed to sign out and in for her/his safety, the resident no longer attempted to elope. On 2/12/26 at 1:50 PM, Staff 6 (Regional Nurse) stated Resident 71 was known to exit the building without her/his oxygen and staff were concerned for her/his safety. Staff 6 acknowledged the use of the Wander Guard was inappropriate for Resident 71 and confirmed there was no evaluation or consent for the use of her/his Wander Guard as expected.

Resident 71 is no longer at the facility Identification of others who may be effected: An audit of all residents with Wander Guards or was completed by the Director of Nursing (DON) and Regional Nurse within 4 days of the survey. The audit included review of: Physician orders Comprehensive assessments Elopement Risk Assessment Documentation of medical symptoms supporting use Evidence of least restrictive alternative Informed consent Ongoing re-evaluation Findings of the audit were documented and retained in the facility’s QAPI records Plan to prevent reoccurance: All licensed nurses received re-education on: Definition of physical restraints Appropriate use of wander management systems Consent and documentation requirements Individualized care planning for elopement risk Monitoring for ongoing compliance: The DON or designee will conduct: Weekly audits for 4 weeks of all residents with wander devices. Monthly audits for 2 additional months thereafter. Audits will verify: Proper assessment Physician order Informed consent Documentation of medical necessity Evidence of least restrictive alternative Ongoing re-evaluation Results of audits will be reviewed in the facility’s QAPI meeting. Any identified concerns will result in immediate corrective action and additional staff re-education as indicated.

-á Resident 7 was admitted to the facility in 12/2025 with a diagnosis including cerebral palsy (neurological disorder affecting movement and muscle coordination). The 12/12/25 Admission MDS and Communication CAA revealed Resident 7 had a BIMS score of 15 (cognitively intact), received speech therapy in the last seven days, and staff were to provide simple, short instructions to improve the resident's understanding of words. Staff were to rephrase and elevate their voices to improve communication with the resident and a care plan for effective communication was needed.-á -á A 12/23/25 facility Communications Report revealed Staff 11 (SLP) indicated to avoid ""speaking down"" to Resident 7, take time to understand the resident, and repeat her/his spoken words to confirm understanding.-á -á A 12/29/25 revised Care Plan revealed no communication focus or interventions for staff to follow for Resident 7. On 2/9/26 at 10:36 AM, Resident 7 was observed to not speak distinctly and stated it was difficult for staff to understand her/him.-á-á On 2/10/26 4:25 PM, Staff 12 (CNA) stated there were no care plan interventions to help communicate with Resident 7 and Staff 12 did not understand the resident without great effort. On 2/11/26 at 9:51 AM, Staff 11 stated she relied on nursing to create communication care plans.-á-á -á On 2/11/26 at 4:44 PM, Staff 2 (DNS) acknowledged Resident 7 had no care plan or interventions related to the resident's communication needs and expected staff to implement the care plan based on the accuracy of the CAA.

Corrective Action for Resident #7 Resident #7 is no longer at the facility Identification of other residents who were effected: 1.  An audit was conducted of all current          residents who: Triggered a Communication CAA on the MDS within the last 90 days. Are currently receiving or have recently received Speech Therapy services. The audit reviewed: Evidence of a completed comprehensive assessment. Documentation of Communication CAA summary. Presence of individualized communication interventions in the care plan. Any resident identified without corresponding communication care plan interventions had care plans immediately updated. Plan to prevent reoccurance: The facility revised its Care Plan Development Policy to require: MDS Coordinator review of communication CAAs prior to care plan completion. Verification that each triggered CAA has a corresponding, individualized care plan intervention. Documented IDT review prior to finalizing the comprehensive assessment. Monitoring for ongoing compliance: The DNS or designee will audit: 100% of comprehensive MDS triggered CAAs for communication for 4 weeks to ensure they have corresponding care plan interventions. 10% of comprehensive triggered communication CAA assessments monthly for 2 additional months. Audits will verify: Timely completion of comprehensive assessments. Documentation of interdisciplinary participation. Accurate CAA summary documentation. Implementation of individualized care plan interventions. Audit results will be reported at monthly QAPI meetings. Any identified deficiencies will result in immediate correction and staff re-education as indicated

2. Resident 6 admitted to the facility on 5/23/25 with diagnoses including cancer (unspecified) and muscle weakness. The 5/28/25 Admission MDS indicated Resident 6 had a BIMS score of 15 (cognitively intact), had urinary incontinence, and did not have a history of cancer. The 7/9/25 History and Physical revealed Resident 6 had a history of uterine cancer. Review of the comprehensive care plan revealed there was no focused area addressing Resident 6GÇÖs history of uterine cancer. On 2/6/26 a Progress Note revealed Resident 6 had an appointment with the cancer institute. On 2/8/26 at 12:05 PM, Resident 6 stated she/he had a history of uterine cancer and expressed fears related to her/his condition. On 2/11/24 at 12:28 PM Staff 3 (RNCM) acknowledged Resident 6 had a history of uterine cancer and confirmed the care plan was not resident-centered. , 1. Resident 3 was admitted to the facility in 1/2026 with diagnoses including stroke. -á The 1/22/26 Admission MDS indicated Resident 3 had a BIMS score of 14 (cognitively intact), her/his upper and lower extremities were impaired on one side, and she/he was assessed with the ability to eat independently.-á The 2/8/26 and 2/10/26 Daily Skilled note revealed Resident 3 had right-sided weakness and was unable to move her/his fingers or lift her/his hand or arms. On 2/10/26 at 3:33 PM, Resident 3 was observed in her/his room when an unidentified staff with a menu entered the room and left a daily menu at the resident's bedside table for her/him to complete. Resident 3 called to the staff to return to assist with the menu since the resident was unable to write. Resident 3 stated her/his stroke affected her/his dominate side. On 2/10/26 at 3:59 PM, Staff 9 (Dietary Manager) stated she completed Resident 3's food preferences but was not aware of the resident's inability to complete menus and probable need for cut food due to her/his right-sided weakness. Staff 9 stated she relied on CNAs to communicate dining needs. On 2/11/26 at 10:35 AM, Staff 5 (CNA) stated Resident 3 required cut food and straws in her/his drinks which was not indicated in the care plan. On 2/12/26 at 12:57 PM, Staff 4 (RNCM) stated communication between staff was needed to update Resident 3's care plan. Staff 4 acknowledged Resident 3's care plan was not resident-centered and required details for eating due to her/his stroke.

Corrective Action for effected resident: Resident #3 A interdisciplinary team (IDT) meeting was conducted including Nursing, Dietary, CNA representation, and Therapy to review Resident #3’s functional limitations following stroke. The comprehensive care plan was revised to include individualized, measurable interventions related to: Right-sided weakness affecting dominant hand. Need for assistance with menu completion. Provision of cut food at meals. Use of straws or adaptive equipment as appropriate. Staff assistance with meal setup and monitoring for adequate intake. Communication between nursing and dietary regarding functional changes. The resident was interviewed regarding dining preferences and desired level of assistance, and these preferences were incorporated into the care plan. All direct care and dietary staff were educated regarding the updated interventions prior to their next scheduled shift. An IDT meeting was conducted including Nursing, Social Services, and MDS to review Resident #6’s history of uterine cancer and expressed fears. The comprehensive care plan was revised to include: Diagnosis/history of uterine cancer. Monitoring for symptoms or complications. Coordination of oncology appointments. Psychosocial support related to cancer history and expressed fears. Documentation of resident goals regarding treatment and follow-up. Culturally competent and trauma-informed approaches to care discussions. Social Services met with Resident #6 to address fears and coping strategies. Findings were incorporated into the care plan. Nursing staff were educated regarding monitoring needs and documentation expectations. Identification of other residents who may be effected: The Director of Nursing (DON) and MDS Coordinator conducted an audit of: 100% of current residents with diagnoses of stroke, unilateral weakness, or functional impairment affecting dining. 100% of residents with active or historical cancer diagnoses. 100% of residents with urinary incontinence to ensure individualized interventions were care planned. The audit reviewed: Consistency between MDS, diagnoses, therapy notes, and care plans. Evidence of measurable objectives and individualized interventions. Documentation of resident goals and discharge preferences. Any resident identified with incomplete or non–resident-centered care plans had plans updated immediately. Audit results were documented and submitted to QAPI for review Plan to prevent reoccurence: The facility implemented a Care Plan Review Checklist requiring: Cross-referencing diagnoses, therapy notes, and physician documentation with care plan focus areas. Verification that functional deficits observed in therapy or skilled notes are reflected in the care plan. Inclusion of measurable objectives and timeframes. The MDS Coordinator must verify that all active diagnoses listed in the clinical record are evaluated for care plan inclusion. A process was implemented requiring dietary to be notified of any new or worsening functional limitations affecting meals within 24 hours. Monitoring for ongoing compliance The DON or designee will audit: 5 comprehensive care plans per week for 4 weeks. 5 comprehensive care plans monthly for 2 additional months. Audits will verify: Diagnoses reflected in care plan focus areas. Measurable objectives and individualized interventions. Evidence of resident participation in goal setting. Alignment between therapy/skilled notes and care plan interventions. Findings will be reported at monthly QAPI meetings. Any identified deficiencies will result in immediate correction and targeted staff re-education

Resident 6 admitted to the facility in 5/2025 with diagnoses including diabetes and muscle weakness. -á A 1/20/26 Physician Order instructed staff to administer ciprofloxacin 500 mg (antibiotic). No additional information was provided. -á On 1/22/26, laboratory results were obtained indicating Resident 6 did not have a urinary tract infection (UTI). -á A 1/25/26 progress note indicated clarification was requested for ciprofloxacin 500 mg twice daily. No follow up was documented. -á On 2/10/26 at 4:16 PM, Staff 2 (DNS) reviewed the laboratory results dated 1/22/26 and confirmed Resident 6 did not have an (UTI). Staff 2 further confirmed there was no clinical indication for the prescribed antibiotic and staff were expected to follow up. -á -á

Resident #6 was assessed for: Signs and symptoms of urinary tract infection. Adverse effects related to antibiotic use. Identification of other residents who may be effected: An audit was conducted of all residents who received antibiotics within the previous 30 days. The audit reviewed: Documented clinical indication for antibiotic use. Supporting laboratory or diagnostic evidence. Stop dates and duration of therapy. Documentation of provider follow-up when lab results were inconsistent with diagnosis. Audited residents all had clinical indications for use and/or follow up in place. Findings were documented and forwarded to the facility’s Infection Preventionist (IP) and QAPI committee. Plan to prevent reoccurence: A standardized “Antibiotic Initiation Checklist” was implemented requiring: Indication for use. Relevant assessment findings. Culture results (if applicable). Planned duration and stop date. Follow-up review date.Ongoing Compliance The Infection Preventionist will conduct a weekly review of all new antibiotic starts to ensure compliance. The Infection Preventionist or DON will: Audit 100% of new antibiotic orders weekly for 4 weeks. Audit monthly for 2 additional months thereafter. Audits will verify: Documented clinical indication. Supporting assessment findings. Timely review of lab results. Appropriate duration and stop dates. Documentation of provider follow-up. Audit results will be presented at monthly QAPI meetings. Any identified non-compliance will result in immediate corrective action and targeted re-education

Resident 1 was admitted to the facility on 9/11/25 with diagnoses including a right ankle fracture. CMS defines a Stage I Pressure Injury as an injury to intact skin that is characterized by non-blanchable redness (redness that does not fade when pressed on). CMS defines an Unstageable Pressure Injury as a pressure wound that cannot be staged due to slough/eschar (dead or dying tissue) covering the wound bed. The 9/11/25 Admission Evaluation indicated on admission to the facility; Resident 1 had a soft mass on the middle of her/his back on the spine which appeared red and non-blanchable. There was no documentation found in the clinical record of orders implemented or of notification to the provider of the wound. A 9/12/25 care plan indicated Resident 1 was at risk for pressure injuries. A 9/15/25 progress note indicated an abrasion was discovered on Resident 1GÇÖs back. A 9/23/25 provider progress note indicated Resident 1 had a pressure injury to the middle of her/his back on the spine. A 9/23/25 Skin and Wound Evaluation indicated Resident 1 had a non-stageable pressure injury to the middle of her/his back on the spine. On 10/15/25 at 10:38 AM, Staff 8 (LPN) stated she completed Resident 1GÇÖs admission on 9/11/25. Staff 8 stated Resident 1 did not have wounds upon admission to the facility but did have a red non-blanchable soft mass on the middle of her/his back on the spine. Staff 8 stated she did not let the wound care nurse or the provider know about the non-blanchable area upon admission and did not obtain treatment orders. On 10/15/25 at 12:15 PM, Staff 2 (DNS) stated when a pressure injury was discovered upon admission, the nurse was to monitor the wound weekly, during wound rounds, enter a treatment on the TAR, notify the provider, notify the RN, and complete a care plan for the wound. Staff 2 stated a RN would follow up with a wound assessment the next day. Staff 2 stated Resident 1 was admitted with a non-blanchable red area on the spine in the middle of her/his back that met the definition for a stage 1 pressure injury. Staff 2 stated Resident 1GÇÖs wound was not assessed after admission by the RN, it was not monitored weekly during wound rounds, it was not added to the TAR, the provider was not notified, the RN was not notified, and Resident 1 was not care-planned for having a pressure injury. Staff 2 stated she was unaware how the 9/15/25 abrasion on Resident 1GÇÖs back occurred and stated there was no investigation completed. Staff 2 stated on 9/23/25 an unstageable pressure injury was discovered on the soft mass on Resident 1GÇÖs back. Staff 2 stated she was unsure if the unstageable pressure injury was new or worsened from admission and stated there was no investigation completed.

Resident 1 is no longer at the facility All current residents were reviewed to identify any pressure injuries present on admission or newly acquired. The DON and wound care nurse audited admission assessments, skin assessments, TARs, and care plans to ensure pressure injuries were properly identified, staged, reported, treated, and care-planned. Any discrepancies were corrected immediately, including provider notification, initiation of treatment orders, TAR entry, and care plan updates. No additional residents were found to be affected. All licensed nursing staff received re-education on: CMS definitions and identification of pressure injuries, including Stage 1 and unstageable wounds Admission skin assessments and documentation requirements Timely notification of the RN and provider when a pressure injury is identified Initiation of treatment orders, TAR documentation, and care planning Admission assessment procedures were reinforced to require review of any abnormal skin findings within 24 hours of admission. The wound care nurse will review all new admissions with identified skin concerns during the first wound round following admission. New admits skin will be assessed with two nurses with a four eyes no surprise approach Facility policy related to pressure injury identification, monitoring, investigation, and documentation was reviewed with nursing staff. The DON or designee will complete weekly audits of admission skin assessments, wound documentation, TARs, and care plans for four (4) weeks, then monthly audits for three (3) months, and quarterly thereafter. Wound rounds will include verification that all pressure injuries are appropriately staged, treated, and care-planned. Audit results will be reviewed by the Quality Assurance and Performance Improvement (QAPI) Committee, and corrective action will be taken as needed.

Resident 3 was admitted to the facility in 12/2023 with diagnoses including diabetes. On 10/8/25 at 10:25 AM, Staff 6 (LPN) was observed to don a gown, gloves, and a face mask before entering Resident 3GÇÖs room. With gloved hands, Staff 6 cleaned a wound on Resident 3GÇÖs right thumb. With the same gloves and without performing hand hygiene, Staff 6 placed a clean dressing on Resident 3GÇÖs right thumb wound, cleaned a wound on Resident 3GÇÖs left big toe and applied a clean dressing to the toe. Staff 6 removed her gloves and, without completing hand hygiene, donned a pair of clean gloves and applied a cream to Resident 3GÇÖs knee. Staff 6 removed her gloves, left Resident 3GÇÖs room, and then performed hand hygiene. On 10/8/25 at 10:54 AM, Staff 6 stated her normal process for wound care was to complete hand hygiene, don gloves, remove old dressing, clean the wound, apply a new dressing, remove gloves, and complete hand hygiene. Staff 6 stated she usually changed her gloves in between wounds but acknowledged she did not change her gloves between Resident 3GÇÖs wounds. Staff 6 stated she completed hand hygiene before and after wound care. On 10/8/25 at 10:58 AM Staff 14 (RN, Infection Preventionist) stated the expectation was for hand hygiene to be completed before and after donning gloves. Staff 14 stated gloves were to be changed before wound care started, after the wound was cleaned, before a clean dressing was applied, after wound and care and between each wound on a resident. Staff 14 stated the above observation could cause cross-contamination and increased the risk of infection.

Resident #3’s wounds were assessed and no signs or symptoms of infection were identified at that time. Wound care orders were reviewed and confirmed to be current. Proper wound care technique, including required hand hygiene and glove changes between wounds and between clean and dirty tasks, was immediately reviewed with Staff #6 by the Infection Preventionist. Staff #6 was re-educated and returned demonstration of correct wound care and hand hygiene technique prior to resuming independent wound care. All residents currently receiving wound care were identified. The Infection Preventionist and DON conducted observation audits of wound care practices for all licensed nursing staff to ensure compliance with hand hygiene, glove changes, and infection control protocols. Any identified practice deviations were corrected in real time, and staff received immediate education. No additional residents were found to be affected. All licensed nursing staff received additional training including Hand hygiene requirements before donning gloves and after glove removal Changing gloves between wounds and between clean and contaminated tasks Proper sequencing of wound care to prevent cross-contamination Infection control policies related to wound care and hand hygiene were reviewed and re-issued to all nursing staff. The Infection Preventionist or designee will conduct weekly wound care and hand hygiene observation audits for four (4) weeks, then monthly audits for three (3) months, and quarterly thereafter. Audit results will be documented and reviewed by the DON and Quality Assurance and Performance Improvement (QAPI) Committee. Any identified noncompliance will result in immediate re-education and corrective action per facility policy

Based on interview and record review it was determined the facility failed to follow physician orders for 1 of 5 residents (#1) reviewed for unnecessary medications. This placed residents at risk for adverse side effects of medications. Findings Include: Resident 1 was admitted to the facility in 8/2018 with diagnoses including diabetes. A review of Resident 1's Physician Orders revealed a 7/27/24 order for sumatriptan succinate (a medication used to treat migraines) 25 mg as needed for migraines daily, "may repeat dose in two hours if the first dose was ineffective." A review of Resident 1's 9/1/24 through 9/25/24 MAR revealed on 9/20/24 Resident 1 was given sumatriptan succinate 25 mg at 2:46 PM with effective results and a second dose of sumatriptan succinate 25 mg was given on 9/20/24 at 11:04 PM with effective results. On 9/25/24 at 2:59 PM Staff 7 (RNCM) stated on 9/20/24 Resident 1 was given sumatriptan succinate 25 mg at 2:46 PM and 11:04 PM. Staff 7 stated the second dose of sumatriptan succinate 25 mg given at 11:04 PM was not given per Physician Orders, and Staff 7 stated the nurse should have called the provider for new orders prior to giving the sumatriptan succinate 25 mg at 11:04 PM.

Resident #1, who was given the additional dose of PRN medication outside of parameters was assessed for adverse outcomes. Any resident with a PRN medication, including directions to repead dose if ineffecive, are at risk. An audit was completed to identify at risk resients. Any residents receiving medication outside provider orders will be assessed for adverse outcome. Licensed nurses will be educated on following the parameters listed in provider orders DNS/Designee will audit PRN orders weekly X4, then monthly X3, or until compliance is achieved. Results to be monitored and reviewed in QAPI

Based on observation, interview, and record review it was determined the facility failed to obtain oxygen orders for 1 of 2 sampled residents (#211) reviewed for respiratory care. This placed residents at risk for adverse side effects of oxygen use without orders. Findings include: Resident 211 was admitted to the facility in 9/2024 with diagnoses including acute respiratory failure. On 9/23/24 at 12:06 PM Resident 211 was observed using oxygen via nasal cannula at two liters per minute. On 9/25/24 at 8:46 AM Resident 211 was observed using oxygen via nasal cannula at two liters per minute. A 9/26/24 review of Resident 211's Physician Orders revealed no evidence of oxygen orders. On 9/26/24 at 12:32 PM Staff 7 (RNCM) acknowledged Resident 211 was using oxygen but did not have orders for oxygen.

Resident 211 had orders for oxygen with clear parameters obtained and implemented All residents using oxygen are at risk. An audit was completed to identify residents using oxygen without orders. No other residents were found receiving oxygen without orders. Licensed nurses will be educated on oxyten use and following provider orders DNS/Designee will audit residents for oxygen weekly X4, then monthly X2 or until compliance is achieved Results will be monitored in QAPI

Based on interview and record review it was determined the facility failed to ensure pharmacy recommendations were addressed by the physician for 1 of 5 sampled residents (#33) reviewed for unnecessary medications. This placed residents at risk for adverse side effects of medications. Findings include: Resident 33 was admitted to the facility in 1/2024 with diagnoses including chronic obstructive pulmonary disease and sleep apnea. The 8/2024 pharmacy recommendation indicated Resident 33 had an order for fluticasone (a nasal spray to treat allergies or asthma), to be sprayed in both nostrils two times daily for congestion. The recommendation suggested changing the fluticasone spray to once daily for congestion. The physician assistant agreed to the change and signed the recommendation on 8/15/24. A review of Resident 33's 8/2024 and 9/2024 MARs revealed Resident 33 was administered fluticasone two times daily for congestion. On 9/27/24 at 12:39 PM Staff 7 (RNCM) reviewed the current order and pharmacy review and confirmed the facility did not act upon the pharmacist's recommendation. Staff 7 acknowledged Resident 33 was being administered the fluticasone two times daily and stated the recommendation was overlooked.

Resident #33 had the pharmacy review processed and order updated All residents receiving pharmacy review recommendations are at risk. A review was completed to ensure all recommendations are followed up on. Licensed nurses will be educated on procesing orders and following provider orders DNS will audit pharmacy recommendations monthly to ensure follow up has been completed until compliance is acheived. Results brought to QAPI

Based on observation, interview and record review it was determined the facility failed to protect resident identifiable information for 3 of 3 sampled residents (#s 17, 22 and 32) reviewed for record management. This placed residents at risk for unauthorized use of their personal information. Findings include: 1. On 9/23/24 at 9:37 AM resident identifiable information including Resident 17 and 32's names and diet types was observed on a meal ticket inside a clear plastic garbage bag with no lid located on the side of a cart where dirty dishes were placed after a meal service. The cart was located next to the dining room. On 9/23/24 at 9:38 AM Staff 6 (CNA) was discarding food scraps into the clear plastic garbage bag where resident identifiable information was observed. Staff 6 confirmed Residents 17 and 32 were current residents at the facility. Staff 6 stated all resident meal tickets that included the resident's name were to be placed in the confidential shred bin. On 9/23/24 at 9:52 AM Staff 2 (DNS) confirmed Resident 17 and 32's meal tickets with resident identifiable information were in the garbage. She stated her expectation was for all resident identifiable information to be placed in the confidential shred bin. 2. On 9/23/24 at 1:00 PM resident identifiable information including Resident 22's name and diet type was observed on a meal ticket inside a clear plastic garbage bag with no lid located on the side of a cart where dirty dishes were placed after a meal service. The cart was located next to the dining room. On 9/23/24 at 1:03 PM Staff 5 (CNA) was discarding food scraps into the clear plastic garbage bag where resident identifiable information was observed. Staff 5 confirmed Resident 22 was a current resident at the facility. Staff 5 stated all resident meal tickets that included the resident's name were to be placed in the confidential shred bin. On 9/23/24 at 1:14 PM Staff 2 (DNS) confirmed Resident 22's meal ticket with resident identifiable information was in the garbage. She stated her expectation was for all resident identifiable information to be placed in the confidential shred bin.

Residents #17, 22 and 32 were notified of identifiable information on meal tickets placed in the garbage All residents are at risk. An audit was completed to identify other residents having identifiable information in the garbage All staff will be educated on proper disposal of resident-identifiable information Administrator/designee will audit tray ticket disposal weeklyX4 then monthly X2 or until compliance is achieved. Results brought to QAPI

Based on observation, interview and record review, it was determined the facility failed to ensure resident equipment was kept sanitary and proper hand hygiene was completed during a dressing change for 2 of 2 sampled residents (#s 6 and 19) and, ensure proper hand hygiene was completed during meals for 1 of 3 halls reviewed for dining, pressure ulcers and tube feeding. This placed residents at risk for unsanitary equipment and cross contamination. Findings include: 1. Resident 19 was admitted to the facility in 7/2024 with diagnoses including muscular dystrophy and dysphagia (difficulty swallowing). On 9/23/24 at 12:23 PM and 9/25/24 at 2:48 PM, Resident 19 stated she/he received her/his nutrition via tube feed because of being unable to swallow or eat food. Resident 19 stated she/he utilized a suctioning device to remove saliva and phlegm due to her/his inability to swallow safely. Resident 19 stated staff did not empty her/his suctioning device consistently and was unsure who was responsible to empty and or clean the device, which was upsetting to her/him. A review of Resident 19's clinical record revealed no evidence of how often her/his suctioning device was cleaned or who was responsible for emptying the canister, which collected excessive saliva and phlegm. Random observations from 9/23/24 through 9/26/24 revealed Resident 19 received her/his nutritional intake via tube feeding and had a suctioning device on her/his bedside table to the right of the bed. The resident was able to suction excessive saliva or phlegm out of her/his own mouth. The suctioning device had saliva and secretions in the canister section, which held approximately 1000 milliliters. The canister was always over half way or three quarters full with saliva and phlegm. On 9/25/24 at 9:24 AM, Staff 21 (LPN) stated Resident 19 was able to use the suctioning device on her/his own, had a lot of secretions, and used the suctioning device continuously. Staff 21 stated the CNAs were responsible for emptying and cleaning the device. Staff 21 stated she expected CNAs to empty and clean it at least once daily. Staff 21 was unsure when the device or tubing was last changed. On 9/25/24 at 1:51 PM, Staff 18 (CNA) stated she could empty the canister if it was full but had never seen Resident 19's canister full of saliva. Staff 18 stated the nurses were responsible for cleaning the suctioning device and replacing the tubing. On 9/26/24 at 10:40 AM, Staff 17 (CNA) stated Resident 19 always had the suctioning device on her/his bedside table. Staff 17 stated he was trained to never clean or empty the device because nurses were responsible for emptying and cleaning the device. On 9/26/24 at 1:15 PM Staff 15 (LPN), Staff 16 (LPN) and Staff 14 (LPN) were observed in Resident 19's room. Staff 15 was hooking up Resident 19's TF (tube feeding). Staff 16 was on the right side of Resident 19's bed and moved the bedside table to the side so she could instruct and guide Staff 15 with hooking up the resident's TF. The suctioning device was on the bedside table that Staff 16 moved, and the canister was three quarters full with saliva. Staff 15, Staff 16 and Staff 14 exited the room once the resident's tube feeding was hooked up but did not empty the suctioning device. On 9/26/24 at 1:39 PM Staff 14 stated she thought since the the suctioning device was a medical device, the nurses should be cleaning it because the device would need to be taken apart. Staff 14 acknowledged Residents 19's canister was full when she was in the room with Staff 15 and Staff 16. Staff 14 stated at 4:23 PM, per CDC guidelines, there were no recommendations on how often to clean the device and indicated it was being cleaned regularly by "a nurse." Staff 14 acknowledged there was no information in the clinical record regarding when the suctioning device was cleaned or how often it should be emptied. On 9/27/24 at 12:39 PM, Staff 7 (RNCM) stated she was informed of the concern regarding Resident 19's suctioning device and who was responsible for emptying the canister and when the device should be cleaned. , 2. Resident 6 was admitted to the facility in 8/2024 with diagnoses including paraplegia (paralysis of the lower half of the body). On 9/25/24 at 9:53 AM Staff 9 (LPN) was observed changing the dressing around Resident 6's left nephrostomy (kidney) tube. Staff 9 performed hand hygiene and applied clean gloves. Staff 9 removed Resident 6's dirty dressing around her/his left nephrostomy tube, with the same gloves Staff 9 cleaned the site with normal saline and with the same gloves Staff 9 applied a clean dressing around Resident 6's left nephrostomy tube. Staff 9 removed the dirty gloves and performed hand hygiene. On 9/25/24 at 9:58 AM Staff 9 stated she normally performed hand hygiene before starting a dressing change and after she completed a dressing change. Staff 9 stated she normally does not perform hand hygiene during a dressing change. On 9/25/24 at 3:17 PM Staff 8 (RNCM) stated she expected staff to perform hand hygiene at the beginning of dressing changes, after taking off old, dirty dressings, after removing dirty gloves and after the dressing change. Staff 8 acknowledged Staff 9 did not follow appropriate infection control practices when changing Resident 6's dressing around her/his left nephrostomy tube. , 3. On 9/23/24 at 12:19 PM Staff 11 (CNA) was observed to deliver a lunch tray to a resident in room 36, exited room 36, went to the tray cart and immediately delivered a lunch tray to a resident in room 34. Staff 11 then exited room 34 and immediately went to the tray cart. Hand hygiene was not completed between each meal tray delivered. On 9/23/24 at 12:23 PM Staff 11 stated she completed hand hygiene when she remembered and did not complete hand hygiene between each tray delivered. On 9/24/23 at 1:50 PM Staff 2 (DNS) stated the staff were to complete hand hygiene between each tray delivered during meal pass.

Resident 19, and 6 were assesed for infection related to deficient practice with no adverse outcome noted An audit was completed to identify additional residents at risk for hand hygiene, appropriate use of medical equipment. Issues that were identified were resolved. Staff were re-educated on infection control practices including hand hygiene during meal pass, hand hygiene during dressing changes, and appropriate care of medical equipment. DNS/Designee will audit hand hygiene during meal pass weekly X4, then monthly X2, or until compliance is achieved. DNS/designee will audit hand hygiene during dressing change weekly X4, then monthly X2, or until compliance is achieved. DNS/designee will audit suction machines for cleanliness weekly X4 then monthly X2, or until compliance is acheieved. Results brought and reviewed in QAPI

Based on interview and record review it was determined the facility failed to ensure the state minimum bariatric CNA staffing ratios were maintained for 6 of 55 days reviewed. This placed residents at risk for delayed treatment and unmet care needs. Findings include: A review of the Direct Care Staff Daily Reports from 8/1/24 through 9/24/24 revealed the following days for one or more shifts when staff did not meet the state minimum bariatric CNA staffing ratios: - 8/2/24 - 8/4/24 evening and night shift. - 8/8/24 - 8/12/24 - 8/28/24 - 9/25/24 On 9/25/24 at 3:29 PM Staff 3 (Human Resources) stated the facility was approved for five bariatric residents and received the bariatric rate that included the identified dates. Staff 3 acknowledged the state minimum CNA staffing ratios were not met for the identified dates. No further information was provided.

Staffing plan was addressed to ensure we are staffing to resident care needs and acuity. All residents are at risk for delayed care needs when staffing is not at optimal levels Nurses were educated on escalation for short staffing needs to include calling HR and/or the Administrator to assist with finding last minute coverage. Current staffing is well above the bariatric ratio and includes 1-4 staff on the schedule above the bariatric ratio to absorb coverage for call offs. Administrator/designee will monitor staffing schedules daily and anticipate call off coverage by having staff "call as needed" on days with tight coverage. Adequate staffing that is line with current patient acuity will be reviewed in QAPI.

*************** OAR 411-086-0110 Nursing Services: Resident Care Refer for F684 and F695 *************** OAR 411-086-0260 Pharmaceutical Services Refer to F756 *************** OAR 411-086-0370 Confidentiality Refer to F842 *************** OAR 411-086-0330 Infection Control and Universal Precautions Refer to F880 ***************

Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 04/01/2024 and 04/07/2024, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.

Based on interview and record review it was determined the facility failed to involve a resident in care planning for 1 of 4 sampled residents (#53) reviewed for discharge. This placed residents at risk for lack of unidentified care needs. Findings include: Resident 53 was admitted to the facility in 5/2023 with diagnoses including after care following surgery of the circulatory (heart and blood vessels) system and anxiety. A 5/17/23 care plan revealed Resident 53's desire was to return home and she/he was to verbalize an understanding of her/his discharge plans, be able to discuss concerns of impending discharge and establish a pre-discharge date. A 5/17/23 Initial Care Management Meeting revealed Resident 53 and Staff 24 (Social Services Coordinator) were present and Resident 53's goal was to work with therapy and return to prior level of function of being independent. No additional conversations with Resident 53 about her/his care were found in the clinical record. A 5/24/23 Social Service Assessment/History/Discharge Plan revealed Resident 53 applied for Medicaid (health insurance for low income). On 5/30/23 at 3:01 PM Resident 53 stated she/he told the facility she/he needed to discharge because of her/his inability to pay. Resident 53 indicated her/his home needed to be set-up for her/his return and there was a lack of communication from the facility on any progress. On 6/2/23 at 8:25 AM Staff 24 stated a referral to Medicaid was done when Resident 53 arrived but there was no meeting with her/him to discuss the process even though the facility was working on transportation to the bank for Resident 53. Staff 24 stated therapy had a conversation with Resident 53 about being discharged from therapy which may have confused Resident 53 about a pending discharge. Staff 24 stated she spoke with Resident 53 "off and on", was not aware of Resident 53's concerns with discharge and communication meetings that were to be scheduled with Resident 53 were not done. On 6/2/23 at 10:21 AM Staff 2 (DNS) stated the care plan reviewed for Resident 53 was completed on 5/24/23 and Resident 53 should have been given the opportunity to discuss her/his concerns.

Resident 53 had a care plan meeting with the team to discuss his/her plan of care and discharge. All newly admitted residents have potential to be affected. Newly admitted residents will be reviewed for the need to have a care plan meeting. IDT will be educated to invite residents to all care plan meetings Residents will be reviewed during MACC/PDPM meetings 5X per week to ensure care plan metings were scheduled and held Administrator or designee to monitor compliance.

Based on interview and record review it was determined the facility failed to ensure a physician was notified of a change in skin condition for 1 of 1 sampled resident (#62) reviewed for non-pressure skin. This placed residents at risk for delayed care. On 10/14/22 the Past Noncompliance was corrected when the facility completed a root cause analysis of the incident and determined there was a failure to notify a physician of a new skin issue, obtain orders and monitor the resident. The Plan of Correction included: 1. Skin sweep of all residents in the facility, 2. Education to all Licensed Staff on the Skin at Risk Policy and Provider Notification, and 3. Monthly Quality Assurance Program Improvement audits and reviews until the facility was in compliance. Findings include: Resident 62 was admitted to the facility in 2022 with diagnoses including a right arm fracture. A 7/11/22 orthopedic office note indicated the resident was seen for post-operative follow-up. The resident continued to have significant pain and wore a brace. The note indicated the resident was able to manage the brace. The resident's surgical incision was assessed to be tender with scabs but was "healing well." The resident's skin was described as "thin and delicate" and the surgical hardware was palpable (felt). X-rays were obtained and the fracture line was observed to be healing. A 7/19/22 Skin-Wound assessment sheet revealed the the resident's incision to the right arm was healed. A 7/2022 TAR revealed the resident's weekly skin check performed on 7/20/22 did not find any skin issues. A 7/24/22 Progress Note by Staff 17 (LPN) indicated Resident 62's right elbow incision opened, for a total area of 6 cm by 2 cm. There was a 2 cm by 2 cm area of exposed hardware. The area surrounding the hardware had slough (yellow nonviable tissue) and the surrounding skin was red. There was a a "heavy" amount of straw colored drainage. The physician was notified and the resident was sent to the emergency room for evaluation and treatment. A 10/11/22 FRI and Investigation Summary indicated in 10/2022 the facility was made aware of a negative online review related to Resident 62's care. The investigative summary indicated on the evening of 7/23/22 Resident 62's family notified Staff 19 (LPN) there was drainage on the resident's right arm sling and pillow case. Staff 19 assessed the incision to have "significant" drainage. Staff 19 provided care but failed to notify the resident's physician. At the time of the investigation, Staff 19 recalled the open area, identified on 7/23/22, to be small. On 6/1/23 at 8:42 AM Staff 19 stated Resident 62 was independent with mobility, wore a right arm sling for comfort and was able to take the sling on and off. Staff 19 stated she worked on 7/23/22 and at approximately 8:00 PM she was notified by the resident's family of the drainage which was located on the resident's sling. Staff 19 stated there was about a 50 cent sized area of drainage observed on the sling. The sling was removed and the resident's skin appeared to have an "abrasion" or a "rubbed"area near the elbow. Staff 19 could not recall the proximity of the "abrasion" to the incision. Staff 19 acknowledged she did not notify the physician of the new skin issue. Refer to F684

Based on interview and record review it was determined the facility failed to ensure residents were free from abuse for 2 of 8 sampled residents (#37 and 67) reviewed for abuse. This placed residents at risk for abuse. Findings include: 1. Resident 37 admitted to the facility in 2021 with diagnoses including heart failure. A 2/22/23 BIMS of 15 indicated Resident 37 had no cognitive impairment. Resident 59 admitted to the facility in 7/2022 with diagnoses including nontraumatic intracranial hemorrhage (bleeding of the brain with the absence of trauma). A 10/1/22 incident report revealed Resident 37 attempted to assist Resident 59 with locating a television channel when Resident 59 became frustrated and struck Resident 37 two times on the back. The facility incident report concluded both residents engaged in a physical altercation that led to Resident 59 hitting and making subsequent contact with Resident 37 on her/his back. On 5/31/23 at 11:05 AM Resident 37 indicated on 10/1/22 Resident 59 struck Resident 37 on the back two times. Resident 37 stated she/he felt frustrated and emotionally hurt by the incident as the intent was to assist Resident 59. On 5/31/23 at 12:58 PM Staff 19 (LPN) indicated she witnessed the encounter between both residents and confirmed Resident 59 was observed hitting Resident 37. Staff 19 stated she separated both residents and placed each of them on a one-on-one supervision plan to ensure the safety of Resident 37. On 5/31/23 at 1:19 PM Staff 7 (RNCM) confirmed the 10/1/22 incident and stated Resident 59 hit Resident 37 in the back. Staff 7 stated both residents were placed into private rooms to prevent further incidents. 2. Resident 67 was admitted to the facility in 2018 with diagnoses including Alzheimer's Disease. A 3/10/23 BIMS score of zero indicated Resident 67 had severe cognitive impairment. A 7/22/22 incident report revealed Staff 21 (RN) was reported to slap and flick the hand of Resident 67 during routine care. 7/22/22 interviews revealed: -Staff 22 (Former Social Services Director) witnessed the event. Staff 22 reported she witnessed Staff 21 slap the hand of Resident 67 when she/he attempted to pick at a neck bandage. Staff 22 stated she intervened during the situation and removed Staff 21 from the room before reporting the incident to the Administrator. Staff 22 confirmed Staff 21 stated he attempted to prevent Resident 67 from picking at her/his bandage by moving her/his hand out of the way but denied flicking the resident. -Resident 67's former roommate witnessed the event. Resident's roommate reported Staff 21 slapped and flicked the hand of Resident 67 when she/he attempted to pick at a neck bandage. On 5/30/23 at 12:01 PM Staff 22 recalled the event and reported Resident 67 had a history of picking at her/his neck bandage due to irritation. Staff 22 reported Staff 21 became irritated when Resident 67 caused her/his neck to bleed after picking at it and proceeded to slap Resident 67's hand. Staff 22 confirmed she intervened during the event and removed Staff 21. On 5/31/23 at 12:35 PM Staff 1 (Administrator) confirmed the event and upon completion of the investigation, the facility placed Staff 21 on administrative leave on 7/22/22.

Based on interview and record review it was determined the facility failed to complete a Significant Change MDS within the required timeframe for 2 of 5 sampled residents (#s 32 and 51) reviewed for hospice and ADLs. This placed residents at risk for unassessed needs. Findings include: 1. Resident 32 was admitted to the facility in 2022 with dementia and kidney disease. A 1/20/22 care plan indicated Resident 32 required one-person limited assistance with bed mobility, personal hygiene, toileting and transfer. Resident 32 was continent of bowel. A 7/29/22 Quarterly MDS indicated Resident 32 was assessed as being independent with locomotion off the unit. Resident 32 required supervision with locomotion on the unit, toilet use and bed mobility. Resident 32 was occasionally incontinent of bladder and was always continent of bowel. An 10/29/22 Quarterly MDS indicated Resident 32 was assessed as being independent with walking in the corridor. Resident 32 required supervision with locomotion on and off the unit, toilet use, bed mobility and personal hygiene. Resident 32 was occasionally incontinent of bowel and bladder. A 1/27/23 Annual MDS indicated Resident 32 was assessed as being independent with walking in corridor, and on and off the unit. The assessment revealed the resident needed supervision with bed mobility and walking in room. Resident 32 required limited assistance with dressing, toilet use and personal hygiene. Resident 32 was assessed as always continent of bowel. An 4/29/23 Quarterly MDS indicated Resident 32 required supervision with locomotion on and off unit. Resident 32 required limited assistance with walking in her/his room and corridor. The resident required extensive assistance with bed mobility, dressing, toilet use and personal hygiene. Resident 32 was assessed as being frequently incontinent of bowel. On 5/31/23 at 1:01 PM Staff 13 (CNA) stated Resident 32 had a decline in her/his ADLs and showed signs of depression. On 6/1/23 Resident 32 indicated she/he did not like getting up and walking as it made her/his back hurt. On 6/2/23 at 10:28 AM Staff 12 (RNCM/Infection Preventionist) stated Resident 32 "goes up and down" on her/his ablities of ADLs, BIMS score and incontinence and confirmed a significant change in condition MDS was not completed. , 2. Resident 51 was admitted to the facility in 5/2023 with diagnoses including stroke. A 5/8/23 Admission MDS was completed on 5/11/23. Resident 5 readmitted to the facility on 5/17/23 with hospice services. A review of Resident 51's MDS records revealed a 5/31/23 Significant Change MDS was open and in progress but was not completed within 14 days of the start of hospice services. On 6/2/23 at 10:08 AM Staff 1 (Administrator) confirmed a Significant Change assessment should have been completed within 14 days of Resident 51's admission to hospice.

Residents 32 and 51 had significant change assessments completed All residents with significant condition changes have the potential to be affected. Residents with significant changes will be reviewed for the need for a significant change assesment. Change of conditions will be reviewed during MACC meeting to assess the need for significant change of condition assessment. MDS Coordinator re-educated on when to complete significant change of condition assessments. Random audits will be completed weekly X4 and monthly X2 or until compliance is achieved. Director of Nursing Services or designee to monitor compliance Results to be reviewed in QAPI

Based on interview and record review it was determined the facility failed to ensure a resident's newly identified skin issue was treated and monitored for 1 of 1 sampled resident (#62) reviewed for non-pressure skin conditions. This placed residents at risk for worsening skin issues. On 10/14/22 the Past Noncompliance was corrected when the facility completed a root cause analysis of the incident and determined there was a failure to notify a physician of a new skin issue, obtain orders and monitor the resident. The Plan of Correction included: 1. Skin sweep of all residents in the facility, 2. Education to all Licensed Staff on Skin at Risk Policy (including monitoring) and Provider Notification and 3. Monthly Quality Assurance Program Improvement audits and reviews until the facility was in compliance. Findings include: Resident 62 was admitted to the facility in 2022 with diagnoses including a right arm fracture. A 7/11/22 orthopedic office note indicated the resident was seen for post-operative follow-up. The resident continued to have significant pain and wore a brace. The resident was able to manage the brace. The resident's surgical incision was assessed to be tender with scabs but was "healing well." The resident's skin was described as "thin and delicate" and the surgical hardware was palpable (felt). X-rays were obtained and the fracture line was observed to be healing. An 10/11/22 FRI and Investigation Summary indicated in 10/2022 the facility was made aware of a negative online review related to Resident 62's care. On the evening of 7/23/22 Resident 62's family notified Staff 19 (LPN) there was drainage on the resident's right arm sling and pillow case. Staff 19 assessed the incision to have "significant" drainage. Staff 19 provided care but failed to notify the resident's physician. At the time of the investigation Staff 19 recalled the open area to be small. There was no documentation in the resident's clinical record related to the resident's 7/23/22 identified skin issue until 7/24/22. A 7/24/22 Progress Note by Staff 17 (LPN) indicated Resident 62's right elbow incision opened, for a total area of 6 cm by 2 cm. There was a 2 cm by 2 cm area of exposed hardware. The area surrounding the hardware had slough (yellow nonviable tissue) and the surrounding skin was red. There was a heavy amount of straw colored drainage. The physician was notified and the resident was sent to the emergency room for evaluation and treatment. On 6/1/23 at 8:42 AM Staff 19 stated Resident 62 was independent with mobility, wore a right arm sling for comfort and was able to take the sling on and off. Staff 19 stated she worked on 7/23/22 and at approximately 8:00 PM she was notified by the resident's family of the drainage which was on the resident's sling. Staff 19 stated there was about a 50 cent sized area of drainage. The sling was removed and the resident's skin appeared to have an "abrasion" or a "rubbed"area near the elbow. Staff 19 could not recall the proximity of the abrasion to the incision. Staff 19 stated she cleaned the area and placed a dressing on the area. She did not request treatment from the resident's physician and did not place the resident on alert to ensure each shift monitored the site. On 6/2/23 at 5:42 AM Staff 18 (LPN) stated he did not recall Resident 62. Staff 18 indicated he worked the night shift which started at 10:00 PM on 7/23/22. If a resident had a new skin issue the resident was placed on alert and each shift assessed the skin and monitored it for improvement and/or worsening. Staff 18 indicated if Resident 62 was on alert charting he would have looked at her/his skin and documented in the resident's record. On 5/31/23 at 12:43 PM Staff 2 (DNS) indicated new issues were to be monitored at least every shift until resolved.

Based on observation, interview and record review it was determined the facility failed to ensure residents were provided podiatry care and/or referrals for podiatry for 1 of 4 sampled residents (# 10) reviewed for ADLs. This placed residents at risk for lack of foot care. Findings include: Resident 10 was admitted to the facility in 2017 with diagnoses including dementia and heart failure. An 10/11/22 podiatry note indicated the resident was seen for nail care. The resident had thick brittle nails from fungus. There were no additional podiatry notes after 10/11/22 in the resident's record. On 5/30/23 at 2:03 PM Witness 2 (Family Member) stated Resident 10 had long toe nails. Witness 2 indicated it was a long time since the resident went to the podiatrist. On 6/1/23 at 11:37 AM with Staff 2 (DNS) present, Resident 10's right toe nails were observed to be thick and the right fourth toe nail was long. The left toe nails were all noted to be long. Staff 2 stated it was difficult for staff to cut the resident's nails due to the thickness and it was best for the resident to be seen by the podiatrist. On 6/1/23 at 11:41 AM Staff 7 (RNCM) stated the podiatrist came to the facility at least quarterly and acknowledged Resident 10 was not seen by podiatry for over seven months.

Resident 10 is scheduled to be seen by a podiatrist in July All residents have the potntial to be affected. All residents will be assessed for the need to see a podiatrist Licensed staff will be educated to put residents who need a podiatry consult on alert so an appointment can be scheduled. Alerts will be reviewed in MACC meeting daily and appointments will be made as needed. Random sudits will be completed weekly X4 and monthly X2 or until compliance is achieved. Administrator or designee to monitor compliance Results to be reviewed in QAPI

Based on interview and record review it was determined the facility failed to ensure a resident was supervised to prevent falls for 1 of 6 sampled residents (#22) reviewed for accidents. This placed residents at risk for injury. Findings include: Resident 22 was admitted to the facility in 2021 with diagnoses including dementia. A 4/2022 Annual MDS and CAAs indicated Resident 22 had dementia and required supervision for ADLs. The resident was assessed to be at risk for falls, was able to transfer and walked with minimal supervision. Staff were to provide frequent visual checks. A 5/20/23 Progress Note indicated the housekeeping staff notified nursing the resident was found in the shower room sitting on a wet floor. The resident was assessed to have a bruise to the left buttock but denied pain. A Fall investigation dated 5/20/23 indicated on 5/20/23 at 12:39 PM Resident 22 stood after a shower to get dressed and fell. Staff were not with the resident at the time of the fall. On 5/31/23 at 2:18 PM Staff 8 (CNA) stated on 5/20/23 she assisted Resident 22 to the shower. She set the resident up and then left the resident alone in the shower to assist another resident. Staff 8 stated at the time she thought it was okay to leave Resident 22 in the shower without supervision. On 5/31/23 at 2:30 PM with Staff 7 (RNCM) and Staff 2 (DNS), Staff 7 stated Resident 22 was assessed to require limited assistance with showers which meant staff needed to be available to help as needed. Staff 2 stated residents were never to be left in the shower alone.

Staff have all been educated not to leave resident 22 in the shower alone All residents have the potential to be affected. All fall care plans will be reviewed and updated to include if a resident can be left in the shower alone Licensed staff will be educated to not leave residents alone in the shower unless they are care planned otherwise. Residents will be monitored during the MACC process for the ned to update their fall care plan. Random audits will be conducted weekly X4 and monthly X2 or until compliance is achieved. DNS or designee to monitor for compliance Results to be brought to QAPI

Based on observation, interview, and record review it was determined the facility failed to provide sufficient staffing to meet the needs of residents for 3 of 7 sampled residents (#s 6, 13 and 40) reviewed for staffing. This placed residents at risk for unmet needs. Findings include: 1. Resident 6 was admitted to the facility in 2022 with diagnoses including adult failure to thrive. A 3/2023 Quarterly MDS indicated Resident 6 had some memory impairment. 5/2023 Resident Council Notes revealed there were call light response time concerns. Resident 6's 5/24/23 through 5/30/23 call light log Page Report revealed the following call light response times which were longer than 20 minutes: -5/25/23 at 8:54 AM (33 minutes) -5/28/23 at 9:39 PM (28 minutes) -5/29/23 at 9:44 PM (39 minutes) On 5/30/23 at 10:16 AM Resident 6 stated at times, especially at 10:00 pm, it could take up to 45 minutes for staff to answer the call light, but on average it usually took 30 minutes. Resident 6 stated there was no negative outcome for her/him with the long wait times. On 5/31/23 at 1:01 PM Staff 13 (CNA) stated residents complained of long wait times. On 6/1/23 at 10:13 AM Staff 1 (Administrator) stated, ideally, call lights were to be answered within 20 minutes. Staff 2 acknowledged Resident 22's call light response log had incidents when it took up to 38 minutes for staff to answer the resident's light. , 2. Resident 40 was admitted to the facility in 2023 with diagnoses including leg fracture. A 3/7/23 care plan indicated Resident 40 was a fall risk and to remind to use call light for assistance. 5/2023 Resident Council Notes revealed there were still call light response time concerns. A call light time log Page Report 5/22/23 through 5/31/23 revealed the following call light times over 20 minutes. -5/25/23 at 10:07 AM (29 minutes) -5/27/23 at 7:47 AM (28 minutes) -5/30/23 at 9:45 AM (20 minutes), 10:21 AM (24 minutes) On 5/30/23 at 12:24 PM Resident 40 stated the facility had long call light wait times and on 5/30/23 she/he had therapy at 10:00 AM and was not assisted up out of bed until 11:00 AM. On 5/31/23 at 1:01 PM Staff 13 (CNA) stated sometimes she was not able to complete all her required assignments each day. If other staff called off work, it was difficult to complete showers and finish charting on residents. Staff 13 stated residents complained of long call light wait times. On 6/2/23 at 8:55 AM Staff 1 (Administrator) stated she expected staff to answer call lights within 15 minutes or less. , 3. Resident 13 was admitted to the facility in 2015 with diagnoses including stroke. On 5/30/23 at 1:45 PM Resident 13 stated it could take hours for staff to respond to the call light and it was the worst at that time of day. The 4/2023 Resident Council Meeting Minutes revealed the residents identified concerns related to long call light times. A review of the 5/1/23 through 5/5/23 call light log Page Report revealed a 1:11 PM call light was responded to 37 minutes after it was activated. On 5/31/23 at 8:39 AM Resident 13's call light was activated and was answered at 9:02 AM, 23 minutes later. On 6/1/23 at 11:06 AM Staff 23 (CNA) stated the hall Resident 13 was on was very busy and there were a lot of residents who had high care needs. Staff 23 stated call lights did at times take over 20 minutes to respond to. On 6/2/23 at 8:52 AM Staff 1 (Administrator) stated call light times should be 15 minutes or less.

Residents 6, 13 and 40 were assessed to "assure resident safety and attain or maintain the highest pracitcable physical, mental and psychosocial well being" and have agreed their care needs are being met. All residents have the potential to be affected. All interviewable residents will be intereviewed to ensure their needs are being met. Staff will be re-educated on call light awareness and ensuring resident needs are being met. Administrator/designee will interview 5 residents per week to ensure their needs are being met and that they have no long call light concerns. DNS or designee to monitor for compliance Results will be monitored in QAPI

Based on interview and record review it was determined the facility failed to make an appointment for denture refitting for 1 of 1 sampled resident (#10) reviewed for dental. This placed residents at risk for decreased food intake. Findings include: Resident 10 was admitted to the facility in 2017 with diagnoses including heart disease. A 3/8/23 Annual MDS and CAAs indicated Resident 10 was cognitively impaired, had full dentures but did not wear them. A 1/2023 Care Conference form indicated the resident was set up for a denture refitting appointment in 2/2023. On 5/30/23 at 1:59 PM Witness 2 (Family Member) stated the resident had dentures but the dentures were loose and did not fit. The resident had an appointment in 2/2023 but the denturist was not able to see the resident and there were no additional appointments made for Resident 10. On 6/1/23 at 11:46 AM Staff 7 (RNCM) stated Resident 10 had a dental appointment in 2/2023, there was no note in the resident's record and she did not know if the resident saw the denturist or not. Staff 7 also stated there was no future scheduled denture appointment on the calendar to address the resident's loose dentures.

Resident 10 has an appointment to get his/her dentures fitted in September 2023. We have her on a list to call for last minute availability, and will get her in sooner if at all possible. Family is aware of nearest appointment and have expressed contentment with the solution. Residents ability to eat has not been impacted by her loose fitting dentures. All residents with dentures have the potential to be affected. Reidents with dentures will be reviewed to asses the need to have their dentures re-fitted. Licensed staff will be educated to report loose fitting dentures to SSD and document in the progress notes. SSD will be educated to make dental appointments timely for loose fitting dentures. Progress notes will be reviewed during MACC proces and SSD will be notified when appointments need to be made. Random residents with dentures will be audited for the need for appointments weekly X4 and monthly X2 or until compliance is achieved. Administrator or designee to monitor for compliance and bring results to QAPI

Based on interview and record review it was determined the facility failed to ensure the resident received food as ordered for 1 of 5 sampled residents (#6) reviewed for food. This placed residents at risk for lack of dining enjoyment. Findings include: Resident 6 was admitted to the facility in 2022 with adult failure to thrive. A 3/2023 Quarterly MDS indicated the resident had some memory issues. On 5/30/23 at 10:20 AM Resident 6 stated she/he often was not provided the food she/he ordered. On 5/31/23 at 12:47 PM Resident 6 stated she/he did not initially get the egg salad which she/he ordered. Resident 6 stated the food was placed on another resident's tray. Resident 6 indicated Staff 8 (CNA) assisted her/him with obtaining the egg salad. On 5/31/23 at 12:50 PM Staff 8 stated Resident 6 ordered egg salad without bread and did not receive it. Staff 8 stated the egg salad was on the resident's lunch ticket but it was sent to another resident. On 5/31/23 at 12:53 PM Staff 4 (Dietary Manager) stated residents filled out the menus for the next day's meals. Staff 4 stated Resident 6 wanted egg salad without bread, she was not sure what happened, but the resident's egg salad was placed on another resident's tray.

Resident 6 was provided his meal preference timely All residents have the potential to be affected. All interviewable residents will be interviewed to ensure the meal they are being served is what they have ordered. 5 residents will be interviewed weekly to ensure they are receiving the meals they ordered. These interviews will be conducted weekly X4 and monthly X2 or until compliance is achieved. Administrator or designee to monitor for compliance. Results to be brought and reviewed in QAPI

*************** OAR 411-085-0310 Residents ' Rights: Generally Refer for F553 and F580 *************** OAR 411-085-0360 Abuse Refer to F600 *************** OAR 411-086-0060 Comprehensive Assessment and Care Plan Refer to F637 *************** OAR 411-086-0110 Nursing Services: Resident Care Refer to F684 and F687 *************** OAR 411-086-0140 Nursing Services: Problem Resolution and Preventive Care Refer to F689 *************** 411-086-0210 Dental Service Refer to F791 *************** OAR 411-086-0250 Dietary Services Refer to F806 ***************

Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 05/01/2023 and 05/07/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.

Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 02/27/2023 and 03/05/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.

Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 05/02/2022 and 05/08/2022, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.