Marquis Springfield

Resident 74 was admitted to the facility in 2015 with diagnoses including diverticulitis.-á -á On 12/29/25 at 10:15 AM Resident 1 stated she/he was lactose intolerant kept getting food items containing dairy products with her/his meals. Resident 74 stated she/he takes Lactaid (a medication to treat lactose intolerance) before each meal however, she/he still will experience loose stools from the dairy products.-á -á An entry in the clinical record dated 2/15/23 revealed the resident was lactose intolerant. -á Physician orders dated 9/2024 for revealed an order for Lactaid. -á On 1/3/26 at 10:50 AM, Staff 11 (CNA) stated she often reminded Resident 74 her/his loose stools were related to eating foods containing dairy, but the resident continued to eat the foods she/he preferred.-á -á On 1/3/26 at 11:06 AM, Staff 12 (CNA) stated Resident 74 frequently experiences loose stools when she/he consumes dairy products. Staff 12 stated Resident 74 continues to eat dairy products.-á -á On 1/5/26 at 9:12 AM, Staff 10 (RD) stated she was aware Resident 74 took Lactaid so she assumed she/he was aware of the consequences of eating lactose-containing foods. Staff 10 stated she had not done a dietary assessment of Resident 74.-á -á On 1/5/26 at 9:19 AM, Staff 5 (RNCM) stated Resident 74 experienced significant diarrhea from eating foods containing lactose. Staff 5 stated Resident 74 was noncompliant with her/his dietary recommendations, but Staff 5 had not completed a Declination of Treatment (a risk/benefit analysis) with Resident 74 related to lactose.-á -á On 1/5/26 at 1:00 PM, Staff 4 (DNS) stated staff should have completed a Declination of Treatment with Resident 74 related to her/his lactose intolerance.-á -á

Resident 74 –declined recommended treatment (DRT) has now been signed related to lactose intolerance. All residents with food intolerances are potentially affected. 100% audit of all current residents with food intolerance completed. All RCMs and Dietary Manager will be reeducated on the completing a Decline of Recommended Treatment forms for those with food intolerances that continue prefer to make choices that may be against food intolerances. Dietary Manager and RCMS will review food intolerances of new residents who are requesting diets/food items that are listed as intolerance weekly x 4 weeks, monthly x 90 days, to ensure compliance. Results of audits to be reported to facility QA committee. Compliance date 2/24/2026

1. -áResident 74 was admitted to facility in 2015 with a diagnosis of type 2 diabetes mellitus.-á -áResident 74's Annual MDS Assessment completed in 10/2025 indicated a BIMS of 15 (cognitively intact). On 12/29/25 at 10:23 AM, several rooms on the north hall, including Resident 74GÇÖs room, were observed to have linoleum floors that appeared stained and dirty. -áOn 12/31/25 at 9:42 AM. Resident 74 stated the floor in his room looked ""pretty bad."" She/he stated the facility needed to do a better job caring for the floor.-á -á2. -áA walk-through of the facility conducted 12/31/25 at 10:00 AM revealed the following items:-á -á- Hallway carpets were excessively worn, stained or torn in 5 of 5 halls utilized by residents. There was a divot in the hallway outside rooms 22 and 23 that created a tripping hazard.-á -á-Door and casings were significantly scratched, marred and stained for 44 of 55 resident rooms observed. -á- Room 22 contained warped, bubbling carpet -á- 13 of 16 rooms in the north hall contained stained linoleum. -á- Rooms 32 and 60 had worn, marred or chipped paint. Room 60 had an unrepaired hole in the wall.-á -á- Room 37 contained chipped linoleum.-á -á- In a small activity room utilized by residents 1 of 3 hanging lights had burnt-out bulbs and 3 of 3 hanging lights were unclean and/or contained debris.-á -á- In the main dining room, the Formica countertop on the beverage counter had large areas where the subsurface showed through and a closet door next to one of the entrances that was stained or dirty. In the large entryway the transition piece was broken.-á -áOn 12/31/25 at 11:57 PM, Resident 32 was observed self-propelling down the hall between room 51 and 53. Resident 32 stated the carpet needed cleaning because it looked like someone bled to death on the floor.-á During a walk-through of the facility conducted on 1/2/26 at 9:30 AM, Staff 6 (Plant Operations Manager) stated he was aware of the needed repairs. -áHe stated he had no comprehensive plan for building maintenance. -áOn 1/5/26 at 12:35 PM, Staff 1 (Administrator) stated she was aware there were significant building maintenance items that needed to be addressed.-á -á -á -á -á

Resident room floors on the North Hall identified as having stained linoleum, linoleum has been cleaned and set on an ongoing cleaning schedule. Hallway carpets to be repaired or replaced as appropriate. Divot in hallway has been sealed and leveled. Resident room doors and casings to be repaired and painted. Room 22 Carpet has been replaced Room 32, 60 painting has been completed. Room 60 hole in the wall repaired Light bulbs replaced in Activity Room Main dining room Formica countertop on the beverage counter will be repaired/replaced, closet door by entrances cleaned, transition in main entryway has been repaired. All residents potentially impacted by this citation. Administrator and Plan Operations manager have completed a 100% facility audit and plan for needed repairs to be in place.  Plant operations manager re-educated on routine audits for repairs in the environment.   All staff have been re-inserviced in reporting via TELS needed area of repair or cleaning. Administrator will audit weekly X 4, then Monthly X 90 days to ensure ongoing environmental maintenance is being met. Outcomes of audits to be reported to facility QA committee to ensure ongoing compliance

Resident 77 was admitted to the facility in 12/2025 with a diagnosis of heart disease.-á -á An Abuse Investigations policy last revised on 10/15/20 revealed if an injury of unknown source was reported an investigation was to be completed. At a minimum staff were to review documents, medical records, interview staff who identified the incident, the resident and any staff who may have been in contact with the identified resident.-á -á Resident 77's 12/24/25 Admission MDS revealed she/he was cognitively intact.-á -á Resident 77's 12/29/25 Progress Note revealed a CNA and nurse observed blood on Resident 77's bed sheets. Resident 77 was assessed to have hit her/his left great toe and Resident 1 reported she/he was not able to feel her/his feet and did not know what happened.-á -á On 12/29/25 at 11:27 AM Resident 77 stated her/his toe was bleeding, staff stated she/he bumped it on something but stated she/he did not hit her/his foot on anything.-á -á Resident 1's clinical record revealed there was no investigation related to the left great toe skin injury. -á On 1/2/26 at 12:00 PM Staff 7 (LPN) stated if a new skin issue was identified a skin event was to be initiated.-á -á On 1/2/26 at 10:57 AM Staff 2 (RN Consultant) indicated the Skin Event form and investigation was not started on 12/29/25. -á On 1/5/26 at 11:49 AM Staff 4 (DNS) stated if a new skin issue was identified staff were to initiate a Skin Event form, an investigation was completed to ensure care and services were provided related to the skin injury, and a root cause analysis was completed to prevent future injuries.-á -á Refer to F684 example (b) for additional information.-á -á

Resident #77 skin investigation /assessment was completed All residents in the facility with facility acquired non-pressure-related skin injuries are potentially affected. RCMS have completed 100% audit of all current residents with facility acquired non-pressure related skin injuries, to ensure investigation to identify root cause has been completed. For Compliance In-service provided to all RCMS and licensed nursing staff on the importance of the completion of Skin Event assessments to trigger investigation into root cause for all new skin areas reported/noted. RCMs will review progress notes for indications of new skin injuries, to ensure Skin event assessment has been initiated for investigation of causation, treatment and monitoring has been implemented – as indicated.  Review will be done weekly X 4 weeks, then monthly 90 days to ensure ongoing compliance. DNS or designee to audit for completion of skin assessments weekly for 4 weeks, then monthly for 90 days to ensure ongoing compliance. Results of audits to be reported to facility QA committee. Compliance date 2/24/2026

2. Resident 31 was admitted to the facility in 11/2025 with diagnoses including heart failure and respiratory failure.-á -á The 12/4/25 Admission MDS revealed Resident 31's BIMS assessment score was 15 (cognitively intact).-á -á A 12/17/25 Oregon Notice of Transfer or Discharge and Bed Hold form revealed Resident 31 was transferred to the hospital due to a change of condition. The form revealed the resident would inform family of her/his transfer to the hospital. The form included details about the bed hold policy but did not indicate if the information related to the bed hold policy was discussed with the resident. -á On 12/29/25 at 4:22 PM, Resident 31 stated no bed hold information was discussed or paperwork provided to her/him related to the bed hold policy at the time of her/his 12/17/25 hospital transfer. -á On 1/2/26 at 2:33 PM and 4:03 PM, Staff 10 (LPN) and Staff 13 (RN) stated nurses completed the nursing portion of the Oregon Notice of Transfer or Discharge and Bed Hold form. Staff 10 and Staff 13 did not know how residents were to obtain the information once the nursing information was completed. -á On 1/2/26 at 4:22 PM, Staff 14 (Hospital Liaison) stated nursing staff were to provide a copy of the Oregon Notice of Transfer or Discharge and Bed Hold form to residents when they transferred out of the facility. -á On 1/5/26 at 11:32 AM, Staff 1 (Administrator) expected staff to review the bed hold policy with residents at discharge or soon after discharge. Staff 1 acknowledged Resident 31's Oregon Notice of Transfer or Discharge and Bed Hold form was incomplete and was to include information when the bed hold information was discussed with the resident.-á -á On 1/5/26 at 1:44 PM, Staff 4 (DNS) expected staff to provide a copy for the Oregon Notice of Transfer or Discharge and Bed Hold form to the resident or family at the time of discharge and acknowledged follow-up with Resident 31 did not occur once she/he returned from the hospital. , 1. The facility Bed Hold Policy with an unknown revision date indicated facility staff were to complete an Oregon Notice of Transfer or Discharge and Bed Hold form with each resident transfer and ensure the resident had the paperwork when they transferred out of the facility.-á Resident 2 admitted to the facility in 10/2025 with diagnoses including an infection to the left leg and diabetes. An 10/12/25 Admission MDS indicated Resident 2 was cognitively intact. A review of Resident 2's medical record revealed she/he transferred to the hospital on 12/15/25. No information was found in Resident 2's medical record to indicate a bed hold was explained, offered, or given to Resident 2 when she/he left the facility.-á On 1/5/26 at 12:04 PM, Staff 16 (LPN) stated nursing staff were expected to fill out the Oregon Notice of Transfer or Discharge and Bed Hold form and send with residents when they were transferred to the hospital. She stated she was unaware if Resident 2 received an Oregon Notice of Transfer or Discharge and Bed Hold form when she/he transferred to the hospital.-á On 1/5/26 at 1:50 PM, Staff 4 (DNS) stated the expectation for the Oregon Notice of Bed Hold and Transfer form was for the resident to have the form when they left the facility or soon thereafter. She acknowledged no documentation could be found regarding a bed hold being explained, offered, or given to Resident 2 when she/he transferred to the hospital.

Resident #2 transfer to hospital was for planned surgery, notice of bed hold was not issued as planned return to facility and same room.  Staff have been educated that upon any transfer to acute the notice of bed hold is to go in the transfer packet. Resident #31 – Bed hold notice was placed in transfer packet upon leaving facility, but due to emergent/acute medical needs, it is likely that #31 was not aware of notice sent.    Resident 31 returned to facility and his/her prior room post hospital stay. Facility has re-educated resident on any bed hold policy, if another transfer were to occur. All residents who transfer to the hospital are potentially affected. Facility has updated the policy and procedure to include additional details of the actual process for bed holds and the required notice sent to upon transfer to acute, with follow up by facility if actual bed hold policy was to be implemented All nursing staff in serviced on completion of Bed hold and appropriate processes. DNS or Designee to do weekly audit of all residents sent to hospital weekly for 4 weeks, followed by monthly for 90 days to ensure ongoing compliance. Results of audits to be reported to facility QA committee Compliance date of 02.24.2026

Resident 14 was admitted to the facility in 8/2025 with diagnoses including cerebral infarction (stroke).-á -á On 12/29/25 at 10:49 AM, Resident 14 stated she/he liked to read prior to his stroke. -á During observations 12/29/25 through 12/31/25 Resident 14 was observed in awake and in her/his bed without engaging in any activity.-á -á A review of Resident 14's clinical record revealed the following, ""In the past, I enjoyed reading a lot."" Further review of the resident's Progress Notes revealed a nursing note dated 8/27/25 with the following, ""The stroke took my vision, and I am unable to read...I used to be an avid reader."" -á A review of the resident's Activities Care Plan revealed the resident had no activities related to books.-á -á On 1/3/26 at 10:50 AM Staff 11 (CNA) stated Resident 14 spent most of his time in her/his bed or listening to television.-á -á On 1/3/26 at 11:06 AM, Staff 12 (CNA) stated Resident 14 didn't talk much or ask for things and was often just lying in her/his bed looking out the window. Staff 12 stated Resident 14 often seemed bored and could be irritable. -á On 1/5/26 at 11:08 AM, Staff 17 (Activities Director) stated a resident who expressed an interest in reading should have been offered audio books and it should be noted in the resident's clinical record if they do not want an activity.-á -á On 1/6/26 at 12:35 PM, Staff 1 (Administrator) stated the facility had options for audio books for residents and Resident 14 should have been offered audio books.-á -á -á -á

Resident 14 has been offered audiobooks and has declined them. Any resident with preferences for book/reading materials are potentially impacted. 100% audit has been completed for any resident that has identified need/or request for book/reading materials. For compliance provide in-service to Activities staff on evaluating the needs of residents related reading materials/books for activities. Activities Supervisor or designee will complete weekly audit of care plans for 30 days, then monthly for 90 days to ensure ongoing compliance. Results of audits to be reported to facility QA committee Compliance date 02.24.2026

Resident 77 was admitted to the facility in 12/2025 with a diagnosis of heart disease.-á -á a. Resident 77's 12/19/25 Orders Detail revealed staff were to obtain daily weights and notify her/his medical provider if she/he had more than a three-pound weight gain in 24 hours or a five-pound weight gain in one week.-á -á -á Resident 77's weight log revealed the following dates when she/he had more than a three-pound weight gain in 24 hours: -12/18/25 272 pounds -12/19/25 275.8 pounds -12/20/25 279.4 pounds -á Resident 77's clinical record did not have documentation to indicate her/his medical provider was notified of the three-pound weight gain on 12/19/25 and 12/20/25. -á On 1/2/26 at 1:44 PM Staff 5 (RNCM) verified Resident 77's medical provider was not notified on 12/19/25 or 12/20/25 per physician orders when she/he had a weight gain.-á -á -á On 1/5/26 at 11:29 AM Staff 4 (DNS) stated if a resident had an order to notify her/his medical provider staff were to use the online communication tool which was linked to a resident's progress notes.-á -á b. Resident 77's 12/29/25 Progress Note revealed a CNA and nurse observed blood on Resident 77's bed sheets. Resident 77 was assessed to have hit her/his left great toe and Resident 1 reported she/he was not able to feel her/his feet and did not know what happened.-á -á-á On 1/2/26 at 12:00 PM Staff 7 (LPN) stated if a new skin issue was identified a skin event was to be initiated, the resident was to be monitored, and treatment was to be initiated.-á -á On 1/2/2026 1:44 PM Staff 5 (RNCM) stated skin treatments and monitoring were not initiated on the 12/2025 TAR on 12/29/25. -á On 1/5/26 at Staff (DNS) stated if a new skin issue was identified. Staff were to initiate a Skin Event form, an investigation was completed to ensure care and services were provided related to the skin injury, and a root cause analysis was completed to prevent future injuries.-á -á -á -á -á

Resident 77 is discharged from the facility All residents requiring daily weights with notification parameters are potentially affected by this. All residents with facility acquired skin injuries are potentially impacted All current residents with daily weights and skin injuries for treatment have been audited, to insure notifications and/or orders are in place. In-service to be provided to all nursing staff on daily weight notification per physician orders. Inservice with LN staff to ensure skin events, treatments and skin monitoring/assessment is implemented, as indicated for facility acquired skin injuries. RCM to audit daily weights with notification parameters AND new skin injuries weekly X 4, then monthly X 90 days to ensure compliance is met Results of audits to be reported to facility QA committee Compliance date 02/24/2026

3. Resident 83 was admitted to the facility in 11/2025 with a diagnosis of a UTI. -á Resident 83's 11/21/25 Admission MDS revealed she/he was cognitively intact.-á -á On 12/29/25 at 12:53 PM anti-fungal powder was observed on Resident 83s bedside table.-á -á On 12/30/25 at 1:21 PM Staff (LPN) stated the powder was not to be at the bedside. Resident 83 stated she did not use the powder.-á-á -á On 12/31/25 at 10:43 AM Staff 2 (RN Consultant) stated medications were not to be kept at the bedside without physician orders, an assessment of a resident's ability to administer the medication and a lock box to store the medication. , An 11/2016 facility Alert Charting-Clinical Assessment indicated the nurse shall assess and document identified changes in condition of residents, as identified. The facility policy is to assure the adequate monitoring and appropriate interventions for all residents whenever a change of condition, or incident occurs. Alert charting is used to identify residents who require monitoring, assessment and documentation in the clinical record at least once a shift, or as determined by the RCM. 2. Resident 43 was admitted to the facility in 1/2024 with diagnoses including kidney failure and falls. A Progress Note dated 12/25 indicated Resident 43 had a piece of meat caught in her/his throat. She/he was able to clear the meat with a cough, burp, and drinking fluids. Resident 43 stated she/he had recent issues with meat and harder vegetables getting caught in her/his throat. Resident 43 was agreeable to trying chopped meats and an extra side of gravy with all meals. On 12/16/25 at 9:29 AM, Staff 13 (LPN) stated she wrote the Progress note related to Resident 43 having food stuck in her/his throat. She stated she placed the resident on alert, notified the RCM and reported to the next shift. On 12/29/25 at 10:31 AM, Resident 43 stated she/he recently had meat and vegetables caught in her/his throat. She/he stated staff had not spoken to her/him regarding the food stuck in her/his throat. On 1/5/26 at 9:09 AM, Staff 20 (CNA) stated she remembered ""a while back Resident 43 stated her/his food was getting stuck in her/his throat,"" but Staff 20 had not notified the nurse. On 1/5/26 at 9:11 AM, Staff 21(LPN) stated on 12/16/25 Resident 43 had an incident of food getting stuck in her/his throat. Staff 21 stated Resident 43 eats in her/his room and is not monitored. Staff 21 acknowledged Resident 43 should have been placed on alert so staff could monitor her/his eating and observe for aspiration. Staff 21 stated Resident 43 should have been placed on alert to keep an eye on how she/he performed on a new diet. On 1/5/26 at 12:19 PM, Staff 4 (DNS) stated she was not aware of the incident with Resident 43. Staff 4 stated her expectation was to place Resident 43 on alert and monitor for aspiration, the physician called, RCMs notified, Registered Dietitian notified, and therapy notified to evaluate Resident 43's diet and risk of aspiration.-á , -á 1.Resident 5 admitted to the facility in 11/2025 with diagnoses including weakness and scoliosis. On 12/29/25 at 10:39 AM, Resident 5 stated she/he rolled out of bed several times since admission in 11/2025. Resident 5 was observed lying in bed and fall mats were observed rolled up in the corner of the room. A 11/23/25 Progress Note revealed Resident 5 had fallen while trying to take her/himself to the bathroom and fall mats were placed as an intervention. A review of Resident 5GÇÖs care plan revealed a 11/25/25 care plan for fall mats at bedside. Multiple observations made from 12/29/25 through 1/2/26 revealed Resident 5GÇÖs fall mats were rolled in the corner of the room. On 1/5/26 at 11:02 AM, Resident 5GÇÖs room was observed with Staff 14 (RCM) and Staff 14 confirmed there were no fall mats at the bedside. Resident 5 stated the fall mats were not being used anymore. Staff 14 acknowledged Resident 5 was care planned for fall mats at the bedside and staff were expected to follow the care plan. On 1/5/26 at 11:52 AM, Staff 4 (DNS) stated staff were expected to follow residentsGÇÖ care plans and Resident 5 should have had fall mats at the bedside per care plan.

Resident 5 has now fall mats in place. Resident 43 has been evaluated for swallowing difficulties by SLP, interventions in place. Resident 83 no longer has medications stored at bedside. All residents with swallowing deficit, care planned for fall mats at bedside and residents who administer their own medications   are potentially impacted. 100% audit for those residents meeting the areas above, has been completed.  With updates made as indicated. For compliance, in-service to be provided to SLP therapist, RCM and licensed nursing staff regarding swallowing abilities and deficits identified and appropriate follow up. In service- to be provided to all CNA and licensed nursing staff regarding the use of fall mats, and care plan interventions for falls. In-service to be provided for all nursing staff about medications at bedside, appropriate assessments and storage. DNS or designee will complete weekly audit of new residents to ensure any swallowing concerns are assessed with appropriate interventions. Audits will be completed weekly for 30 days, and then monthly for 90 days to ensure ongoing compliance. DNS or designee will complete weekly audit of all residents with fall mats to ensure their proper usage. Audits will be completed weekly for 30 days, and then monthly for 90 days to ensure ongoing compliance DNS or designee will complete weekly audit of all residents to ensure that no medications are left at the bedside without proper assessment. Audits will be completed weekly for 30 days, and then monthly for 90 days to ensure ongoing compliance Results of audits to be reported to facility QA committee Compliance date 02.24.2026

3. Resident 96 was admitted to the facility in 12/2025 with diagnoses including acute kidney failure and protein-calorie malnutrition. A 12/19/25 physician order indicated the diet for Resident 96 was to include 75 grams of protein. A 12/26/25 Dietitian Assessment revealed Resident 96 received no supplements, the resident ate 60% of her/his meals and received 42 grams of protein daily based on Staff 12GÇÖs (RD) calculations. Staff 12 recommended Resident 96 receive increased calories and protein to meet her/his nutritional requirements, and the recommendation would be discussed with Staff 5 (RNCM). The assessment was not complete and required additional information from Staff 5. The 12/30/25 Admission MDS revealed Resident 96GÇÖs BIMS assessment score was 15 (cognitively intact) and she/he received dialysis (a treatment to filter waste products and excess fluid from the blood). On 12/30/25 at 4:03 PM, Resident 96 stated she/he received dialysis three times weekly and did not want breakfast before she/he left. -áOn 1/5/26 at 10:50 AM and 12:50 PM, Staff 5 stated he was unaware Resident 96 required additional nutritional resources. On 1/5/26 at 11:02 AM, Staff 12 stated she was to communicate the nutritional concerns of residents during morning meeting. Staff 12 stated she neglected to communicate concerns related to Resident 96GÇÖs nutritional status until 12/29/25 and followed her communication with an email on 12/30/25 to Staff 5. On 1/5/26 at 1:39 PM, Staff 4 (DNS) stated an improved system of communication was needed. Staff 4 expected assessments to be completed within seven days and acknowledged Resident 96GÇÖs nutritional interventions were not implemented timely. -á , 2. Resident 13 was admitted to the facility in 11/2025 with diagnoses including diabetes. A review of weights revealed the following: 11/21/25 233 lbs. 12/4/25 236.8 lbs. 12/9/25 220 lbs. 12/12/25 221.1 lbs. 12/18/25 222.6 lbs. 12/29/25 221.2 lbs. On 1/5/26 at 8:49 AM, Staff 10 (RD) stated Resident 13 had a significant weight loss on 12/9/25. Staff 10 stated Resident 13GÇÖs weight loss was identified on 12/18/25 and Resident 13 was assessed for weight loss on 12/29/25. Staff 10 stated it was beneficial for Resident 13 to lose weight, but the weight loss was too rapid. Staff 10 stated she recommended nutritionally enhanced meals but stated the RCM did not want any interventions. Staff 10 stated she makes recommendations, and the RCMs choose whether to follow those recommendations. On 1/5/25 at 9:11 AM Staff 5 (RN RCM) stated Resident 13 had significant weight loss on 12/9/25. Staff 5 stated Resident 13GÇÖs weight loss was identified on 12/24/25 and Resident 13 was assessed for weight loss on 12/29/25. Staff 5 stated there were no recommendations from the RD due to the weight loss. Staff 5 stated Resident 13GÇÖs provider had not been notified of the weight loss. Staff 5 stated it was expected for weight loss to be identified, and the provider should be notified at the time of the weight loss. Staff 5 stated it was expected weight loss was to be assessed within the week of weight loss. Staff 5 acknowledged Resident 13GÇÖs weight loss was not identified, assessed, and the provider was not notified in a timely manner. On 1/5/25 at 12:02 PM, Staff 4 (DNS) stated weights were reviewed every morning during the clinical meeting. Staff 4 stated when a resident had significant weight loss it was expected the RD would follow up with the resident, recommendations be put in place, the care plan updated, and the provider notified within the week of the identified weight loss. Staff 4 acknowledged Resident 13GÇÖs weight loss was not identified and assessed timely and acknowledged Resident 13GÇÖs provider had not been notified of the weight loss. , Resident 12 was admitted to the facility on 10/7/25 with diagnoses including diaphragmatic hernia without obstruction (a condition in which an abdominal organ moves through an opening in the diaphragm into the chest area) and esophageal obstruction (functional impairment of swallowing due to a blockage in the esophagus). The 10/7/25 Hospital Discharge Summary orders indicated the facility dietitian was to manage Resident 12GÇÖs tube feed. Staff were to administer Jevity 1.2 at a continuous rate of 30 (ml/hour), (advanced G-tube feeding formula) administered at 10 ml every 12 hours, advancing to a goal 55 ml/hour, for a total of 1,320 ml over 24 hours. On 10/7/25 Resident 12 weighed 117.2 pounds. The 10/7/25 nutrition care plan indicted Resident 12 was at risk for impaired nutrition, was monitored during Nutrition at Risk (NAR) meetings, had a G-tube (feeding tube that goes straight into the stomach), and was coded NPO (nothing by mouth). Staff were to refer to dietitian for evaluation and recommendations. Resident 12GÇÖs goal was to maintain or increase weight.-á A 10/7/25 enteral feed order indicated staff were to administer Jevity 1.2 55 ml per hour via G-tube, 660 ml every 12 hours, for a total of 1,320 ml per 24 hours starting at 7:00 PM. Review of the 10/2025 MAR revealed staff administered the following: On 10/7/25 at 7:00 PM, staff documented GÇ£NAGÇ¥ (not administered). On 10/11/25 at 7:00 PM staff administered 548 ml. On 10/12/25 at 8:00 AM staff administered 548 ml and at 7:00 PM staff administered 569 ml. On 10/13/25 at 7:00 PM staff documented GÇ£NA (not administered) ."" The resident missed approximately 1,961 kcal compared to the prescribed order for these dates and feedings. A 10/7/25 enteral feed order indicated staff were to administer via G-tube 255 ml water via G-tube every 12 hours, total 510 ml every 24 hours, tube feed goal 55 ml per hour starting at 7:00 PM. R eview of the 10/2025 MAR revealed staff administered the following: On 10/7/25 at 7:00 PM, staff documented GÇ£NA."" On 10/8/25: 510 ml administered at 8:00 AM. On 10/9/25: 510 ml administered at 8:00 AM. On 10/11/25: 191 ml administered at 7:00 PM. On 10/12/25: 198 ml administered at 7:00 PM. On 10/13/25: -ástaff documented GÇ£NA."" On 10/18/25: 210 ml administered at 8:00 AM and 201 ml administered at 7:00 PM. On 10/19/25: 217 ml administered at 7:00 PM. On 10/20/25: 152 ml administered at 7:00 PM. On 10/21/25: 240 ml administered at 8:00 AM and 500 ml at 7:00 PM. On 10/27/25: 170 ml administered at 8:00 AM and 0 ml at 7:00 PM. On 10/28/25: 188 ml administered at 8:00 AM and 170 ml at 7:00 PM. On 10/29/25: 91 ml administered at 8:00 AM. The resident missed approximately 911 ml of prescribed water.-á On 10/8/25 Resident 12 weighed 115.0 pounds. The 10/8/25 Dietary Admission Assessment indicated Resident 12 was not NPO and the resident did not have problems with swallowing or chewing. The assessment indicated the resident recently gained or lost weight. Resident 12 reported she/he GÇ£lost a lot of weightGÇ¥ but it did not include documentation of the residentGÇÖs usual body weight or nutritional goals.-á No documentation was found in the medical record to indicate the care plan included the resident's preferences and goals. -á On 10/9/25 Resident 12 weighed 111.0 pounds. On 10/10/25 Resident 12 weighed 105.8 pounds. A 10/10/25 Nutrition Weight Note indicated Resident 12 had a 5.1 percent weight loss since admission and the dietitian was to review the resident's tube feed orders to determine if they needed adjustment. Resident 12 was to be reviewed during NAR.-á A 10/10/25 physician order indicated Resident 12 was referred to palliative care for a consult due to severe protein malnutrition and G-tube status. A 10/10/25 Nutrition Weight Note indicated the dietitian reviewed Resident 12GÇÖs current tube feed orders and recommended increasing the resident's formula due to weight loss. On 10/10/25 a dietitian referral indicated a request to change current Jevity 1.2 at 55 ml/hour over 12 hours to Jevity 1.5 ml/hour over 24 hours, with 175 ml free water flush every six hours to provide a total of 1,980 kcal, 84 grams of protein, and 2,050 ml. Meeting 100 percent of the estimated kcal needs, protein needs, and fluid needs.-á The 10/14/25 Dietitian Assessment indicated Resident 12 required tube feeding was seen for weight monitoring. Estimated nutritional needs indicated the resident needed 1695-1940 kcal per day. The current order provided 1584 kcal per day. Updated orders were requested on 10/10/25. On 10/22/25 Staff 20 (RN/RCM) reviewed and signed the Dietitian Assessment. Staff 20 indicated Resident 12GÇÖs orders were updated on 10/17/25 and the Resident 12GÇÖs care plan was reviewed and updated.-á The 10/16/25 Weight Nutrition at Risk Assessment indicated Resident 12 had significant weight loss. The facility sent a recommendation to increase Resident 12GÇÖs g-tube formula to the Gastroenterologist, however, they declined to address recommendations until resident was seen in December 2025. The assessment also noted that the dietitian needed to resend the 10/10/25 G-tube feeding orders with clarification. The assessment indicated current interventions are not appropriate.-á No documentation was found in the residentGÇÖs medical record to indicate the order was implemented.-á-á On 10/17/25 Resident 12 weighed 104.2 pounds. On 10/17/25 Staff 10 (RD) sent a second referral with recommendations to update Resident 12GÇÖs current G-tube orders. The recommendation was to change from Jevity 1.2 at 55 ml/hour over 24 hours to Jevity 1.5 ml/hour over 24 hours with 75 ml free water flush every six hours providing a total of 1,980 kcal, 84 grams of protein, and a total of 1,515 ml. Meeting 100 percent of the estimated kcal needs, protein needs, and fluid needs.-á A 10/22/25 external feeding order instructed staff to administer Jevity 1.5 via G-tube 55 ml per hour via continuous 24-hour G-tube feeding pump. Staff to document amount received per shift.-á Review of the 10/2025 MAR revealed staff administered the following: On 10/22/25: 440 ml AM shift. On 10/23/25: 265 ml AM shift, 350 ml PM shift and 510 ml night shift. On 10/24/25: 155 ml AM shift, 497 ml PM shift and night shift. On 10/25/25: 345 ml AM shift, 300 ml PM shift and 460 ml night shift. On 10/26/25: 359 ml AM shift, 460 ml PM shift and 440 ml night shift. On 10/27/25: 440 ml AM shift,188 ml PM shift and night shift. On 10/28/25: 540 AM shift, 365 ml PM shift and 440 ml night shift. On 10/29/25: 620 ml AM shift, 580 ml PM shift and 544 ml night shift. On 10/30/25: 300 ml AM shift. The resident missed approximately 2,378 kcal compared to the physician order.-á On 10/24/25 Resident 12 weighed 106.4 pounds. A 10/30/25 enteral feed order indicated staff were to administer Jevity 1.5 via G-tube 55 ml over 24 hours continuous via pump. Staff to document total amount received. Start on 10/30/25 at 3:00 PM and end on 10/31/25 at 2:37 PM. The 10/2025 MAR revealed the following: On 10/30/25 PM shift documented GÇ£NAGÇ¥ and night shift did not document total received. On 10/31/25 Resident 12 weighed 104.6 pounds. On 10/31/25 no documentation was provided to indicate total received. The resident missed approximately 1,949 kcal compared to the physician order.-á A 10/31/25 enteral feed order indicated staff were to administer Jevity 1.5 via G-tube 65 ml per hour from 1400- 1000 via pump every shift. Staff to document total received. End date 11/10/25. No documentation was found on the 10/2025 and 11/2025 MAR to indicate the total received: On 11/7/25 Resident 12 weighed 103.8 pounds. A 11/7/25 Nutritional Weight Note indicated per RCM weight loss may be due to missed feeding. Staff to continue monitoring weekly Weight loss continued to be significant and increased by 1 precent.-á A 11/10/25 enteral feed order indicated staff were to administer Jevity 1.5 via G-tube 65 ml per hour from 11:00 AM through 3:00 PM. Staff document total formula received. End date 12/24/25. The 11/2025 MAR revealed staff documented the total formula received for the resident 16 out of 60 scheduled feeding opportunities.-á The 12/2025 MAR revealed the following shift with 0 ml formula administered: PM shift: 12/1/25, 12/3/25 through 12/9/25, 12/15/25, 12/18/25, 12/22/25 and 12/23/25. A 11/13/25 Nutritional Weight Note indicated Resident 12GÇÖs weight loss continued but was slowly decreasing. Will plan to continue the current plan of care unless RCMGÇÖs has different insights on the tolerance of tube feed. On 11/14/25 Resident 12 weighed 102.7 pounds. On 11/21/25 Resident 12 weighed 103.4 pounds. A 11/25/25 Nutritional Weight Note indicated the dietitian will request additional milliliters from pump due to continued weight loss. On 11/28/25 Resident 12 weighed 103.6 pounds. On 12/5/25 Resident 12 weighed 106.2 pounds. On 12/12/25 Resident 12 weighed 110.8 pounds. A 12/22/25 Nutritional Weight Note indicated that, based on calculations, Resident 12 should be getting 1,957 ml of G-tube formula over 24 hours.-á A 12/24/25 eternal feed order indicated staff were to disconnect the resident from tube feeding at 7:00 AM or when total of 1,200 cc Isosource 1.5 had been administered. Staff to document amount received. Review of the 12/2025 MAR revealed staff administered the following: On 12/25/25: 1164 ml administered. On 12/28/25: 1051 ml administered. On 12/29/25: 1051 ml administered. On 12/30/25: 1180 ml administered. The resident missed approximately 531 kcal compared to the physician order.-á On 12/31/25 Resident 12 weighed 120.4 pounds. On 12/29/25 at 11:56 AM, Resident 12 reported she/he underwent surgery several months prior and had a feeding tube in place. The resident stated she/he GÇ£was NPO and was becoming increasingly hungry every day."" The resident further reported she/he lost more than 40 pounds within the past year. Resident 12 stated she/he did not recall being assessed regarding her/his feeding tube or having discussions related to nutritional goals. The resident expressed a desire to gain weight and stated she/he would be comfortable weighing 120 pounds. -á On 12/31/25 at 2:30 PM, Staff 15 (NP) stated she was aware of Resident 12GÇÖs significant weight loss and severe protein malnutrition and would have expected the dietitian to follow up regarding nutritional needs. Staff 15 confirmed she would expect orders to be followed up within a couple of days.-á -á On 12/30/25 at 3:03 PM, Staff 10 (RD) stated she initially submitted a recommendation to increase Resident 12's G-tube feeding on 10/10/25. The order was returned on 10/17/25 due to inaccurate calculations. Staff 10 resubmitted the recommendations on 10/17/25 but it was not approved until 10/22/25. Resident 12's new order was not implemented until 10/24/25. Staff 10 acknowledged the order was not followed in a timely manner.-á Staff 10 requested retraining on 12/22/25 however this training had not occurred. Staff 10 further stated Resident 12's nutritional goals did not include an ideal weight, interventions were not effective, and the facility failed to meet the residentGÇÖs nutritional needs. -á On 12/31/25 at 10:35 AM, Staff 13 (LPN) stated she was not aware of Resident 12GÇÖs history of weight loss or of the residentGÇÖs ideal weight. Staff 13 further stated she did not recall the last time she was provided education regarding tube feeds.-á -á On 1/5/26 at 9:38 AM, Staff 14 (RCM) stated Resident 12 was reviewed during weekly NAR meetings and she was aware of Resident 12GÇÖs significant weight loss. Staff 14 acknowledged Resident 12GÇÖs G-tube orders were not followed up on in a timely manner. Staff 14 further stated she was not aware of the dietitianGÇÖs recommended retraining related to G-tube feeding. -á On 1/5/26 at 10:13 AM, Staff 4 (DNS) acknowledged staff failed to meet the residentGÇÖs nutritional goals related to monitoring, following dietary orders, and G-tube feeding practices.

Resident 12 feeding tube issues have been addressed and are being administered per order. Resident 13 weight loss addressed and interventions implemented, as indicated. Resident 96 protein diet order has been updated, to match protein requirements. All residents who receive enteral feeding, experience weight loss or specific protein orders are potentially at risk. DNS will provide inservicing with nursing staff and Dietician related to tube feeding, weight loss and dietary assessments and implementation of Diet orders per prescriber. Dietician, or designee, will audit anyone with tube feeding, weight loss and/or protein specific orders weekly X 4 weeks and then monthly X 90 days to ensure recommendations are completed and in effect.  Any adverse findings will be corrected immediately. Results to be reported to facility QA Committee to ensure ongoing compliance. Compliance date 02.24.2026

-á Resident 14 was admitted to the facility in 8/2025 with diagnoses including cerebral infarction (stroke).-á -áResident 14's MDS completed 9/2025 revealed a BIMS score of 15 (cognitively intact) and a PQH9 score of 00 (not depressed). A 10/14/25 progress note revealed the resident was tearful and asked about options for therapy since she/he was discharged from physical therapy due to lack of progress and indicated the resident expressed frustration about not being able to go home. The resident had been described as ""pleasant and cooperative"" in previous notes.-á -áA progress note dated 10/15/25 revealed the resident declined her/his shower despite multiple attempts by staff to offer a shower.-á-áResident 14GÇÖs progress notes did not reveal any previous declinations of care. -áA progress note dated 10/19/25 revealed the resident called her/his mother believing she/he was scheduled to discharge and would be able to go home.-á -áA second progress note dated 10/19/25 revealed the resident had been tearful and upset and spoke of going home during her/his shower and was alert charted for depression for 1 week.-á A progress note dated 10/22/25 revealed the resident declined multiple offers of a shower or a bed bath. -áA progress note date 10/28/25 revealed the resident continued to express sexualized feelings toward the female CNA.-á -áA progress note date 10/29/25 revealed the resident refused showers and became irritable with staff.-áThe clinical record revealed no previous documentation of irritable behavior toward care providers by the resident. -áA progress note date 11/5/25 revealed the resident refused offers of a shower by multiple staff members.-á -áA progress note dated 11/11/25 revealed the resident continued to express sexualized feelings toward the female CNA.-á -áProgress notes dated 11/11/25 revealed the resident was agitated, restless and confused.-á -áA progress note dated 11/12/25 revealed the resident was irritable and declined to have her/his weight taken or to shower.-á -áOn 11/17/25 progress notes revealed the resident remained fixated on the female CNA who had been removed from his care team due to previously documented behaviors.-á -áA progress note dated 11/26/25 revealed the resident was irritable and refused bowel care and multiple offers of showers. The resident was described as unmotivated and avoiding eye contact.-á -áA progress note dated 11/30/25 revealed the resident refused to get out of bed.-á A progress note dated 12/4/25 revealed the resident refused her/his independent exercise therapy despite multiple offers.-á -áA progress note dated 12/17/25 revealed the resident was tearful during a provider visit related to wanting to gain strength.-á -áOn 12/29/2025 at 10:49 AM, Resident 14 stated she/he felt depressed and suicidal and wanted to go home. Resident 14 stated she/he had not spoken to staff about feeling depressed or suicidal. Resident 14 presented with a flat affect and appeared uninterested in answering questions.-á -áOn 1/3/26 at 10:50 AM, Staff 11 (CNA) described Resident 14 as not being very expressive and she/he needed to be checked on frequently as she/he would not ask for care.-á -áOn 1/3/26 at 11:04 AM, Staff 12 (CNA) described Resident 14 as seeming to struggle with depression and sometimes tearful.-á -áOn 1/5/26 at 9:28 AM, Staff 14 (RNCM) stated there was no indication in Resident 14's clinical record she/he had been assessed for depression or offered mental health therapy.-á -áOn 1/5/26 at 9:37 AM, Staff 3 (Social Services Assistant) stated he had discussed mental health therapy with Resident 14 and the resident had declined. Staff 3 stated he had not requested the resident be evaluated by a practitioner for depression. On 1/5/25 at 1:00 PM, Staff 4 (DNS) stated she would want a practitioner to assess a resident if there were cumulative behaviors noticed by staff such as declining cares and changes in behavior or mood. Staff 4 stated declinations of assessment or treatment by residents should be documented in the resident's clinical record.-á

Resident 14 behavior indicators of depression have been assessed, with interventions implemented. All residents who display depressive behaviors are potentially at risk. Administrator to in-service Social Services related to identifying depressive symptoms and pertinent follow up. Social Service director, or Designee to audit all residents with indicators of depression weekly X 4 weeks and then monthly X 90 days to ensure appropriate follow up. Any adverse findings will be corrected immediately. Results of audits to be reported to facility QA committee Compliance date 02.24.2026

Resident 5 was admitted to the facility in 11/2025 with diagnoses including hypertension (elevated blood pressure). A review of Physician Orders revealed a 12/12/25 order for Aldactone 12.5 mg twice a day (a medication to help remove extra fluid from the body) for fluid retention hold for systolic blood pressure (top number) less then 115 or hold for diastolic blood pressure less than 70 (bottom number). A review of Resident 5GÇÖs 12/2025 MAR revealed Aldactone was documented as given with a diastolic blood pressure less than 70: 12/19/25 at 1:00 PM 124/62 12/20/25 at 1:00 PM 122/60 12/21/25 at 7:00 AM 128/68 12/24/25 at 7:00 AM 128/68 12/24/25 at 1:00 PM 132/68 12/25/25 at 7:00 AM 130/60 12/26/25 at 1:00 PM 128/60 12/28/25 at 1:00 PM 128/60 12/31/25 at 7:00 AM 126/66 12/31/25 at 1:00 PM 124/66 -á A review of Resident 5GÇÖs 1/2026 MAR revealed Aldactone was documented as given with a diastolic blood pressure less than 70: 1/1/26 at 7:00 AM 126/66 1/1/26 at 1:00 PM 120/64 1/2/26 at 7:00 AM 132/68 On 1/2/26 at 9:23 AM, Staff 18 (CMA) stated Resident 5GÇÖs Aldactone order indicated the medication was to be held when the diastolic blood pressure was less than 70. Staff 18 stated she administered Resident 5 the Aldactone on 12/31/25 at the 7:00 AM and 1:00 PM doses, on 1/1/26 at the 7:00 AM and 1:00 PM doses, and on 1/2/26 at the 7:00 AM dose. Staff 18 stated the Aldactone should have been held on the above dates due to the diastolic blood pressure less than 70.-á On 1/2/26 at 9:37 AM, Staff 2 (Regional Nurse Consultant) stated Resident 5GÇÖs Aldactone order indicated the medication was to be held when Resident 5GÇÖs blood pressure was less than 70. Staff 2 stated on the above dates and times, Resident 5GÇÖs Aldactone should have been held per orders. On 1/2/25 at 12:15 PM, Staff 7 (LPN) stated Resident 5GÇÖs order for Aldactone indicated the medication was to be held when Resident 5GÇÖs blood pressure was less than 70. Staff 7 stated she administered Resident 5 on 12/25/25 at 7:00 AM and on 12/26/25 at 1:00 PM. Staff 7 stated the Aldactone should have been held on the above dates due to the diastolic blood pressure less than 70. On 1/5/26 at 7:49 AM, Staff 19 (CMA) stated she gave Resident 5 her/his medications on 12/20/25 and 12/21/25. Staff 19 stated if the documentation indicated the medication was administered then she administered the medication. On 1/5/26 at 11:52 AM, Staff 4 (DNS) stated it was expected staff follow orders and hold medications when the order indicated the medication be held.

Resident 5 medications have been addressed and changes were made as necessary All residents who take Blood pressure medications with defined parameters are at risk. 100% audit of current residents on Blood pressure medications with parameters has been audited, updates to provider as indicated. DNS to in-service medication aides and licensed nurses on following appropriate drug parameters, per physician orders. DNS or designee to audit drugs with parameters weekly X 4 weeks and then monthly X 90 days to ensure appropriate follow up. Any adverse findings will be corrected immediately. Results of audits to be reported to facility QA committee Compliance date 02.24.2026

Resident 17 was admitted to the facility in 9/2025 with a diagnosis of diabetes.-á -á Resident 17's 12/31/25 Active Orders included staff were to administer Lispro (fast acting insulin) with meals.-á -á On 12/31/25 at 7:41 AM Staff 8 (LPN) was observed to prepare Insulin Lispro for Resident 17. The Lispro insulin did not have an open date, and Staff 8 stated all insulin was to be dated when first opened.-á -á On 12/31/25 at 8:41 AM Staff 9 (LPN Resident Care Manager) stated insulin should be dated when opened. Staff stated the 12/2025 pharmacy receipt binder did not have a receipt for Resident 17's Lispro insulin and she was not able to determine when the Lispro was potentially first used.-á-á -á -á On 12/31/25 9:00 AM Witness 1 (Pharmacy Technician) stated the Lispro insulin was sent to the facility on 11/28/25. -á On 12/31/25 at 10:42 AM and 12:05 PM Staff 2 (RN Consultant) stated all insulin was to be dated when opened. Staff 2 stated Lispro was good for 28 days after it was opened and at room temperature.-á -á -á

Opened and undated insulin, was discarded immediately. All residents who take insulins are potentially affected by this practice 100% insulin audit was done to ensure all had open dates, as indicated. DNS to in-service all nurses and Medication aides on expiration dates and storage of medications. DNS or designee to audit insulins and biologicals expiration dates weekly X 4 weeks and then monthly X 90 days to ensure appropriate follow up. Any adverse findings will be corrected immediately. Results of audits to be reported to facility QA committee Compliance date 02.24.2026

The facility Vaccination of Residents policy with a 5/2021 revision date indicated all residents were to be offered vaccinations that helped in preventing disease and all vaccination information was to be recorded in the resident's medical record.-á Resident 13 was admitted to the facility in 11/2025 with diagnoses including diabetes and urinary tract infection. A 11/27/25 Admission MDS indicated Resident 13 was cognitively intact. During a review of Resident 13's medical record no information was found to indicate the influenza (flu) vaccine was offered for the 2025 flu season (October 2025 through May 2026).-á On 1/5/26 at 1:50 PM, Staff 4 (DNS) stated the expectation for resident flu vaccinations was for all residents to be offered the flu vaccine each flu season. She acknowledged Resident 13 was not offered the influenza vaccine for the 2025 flu season.-á

Resident 13 has had their vaccine administered. All residents are potentially affected by this practice. 100% audit completed of all current residents to ensure those that wanted influenza vaccinations received them Administrator and DNS to in-service Admissions and nursing staff on Influenza vaccine consents and administration. DNS or designee to audit all vaccine consents to ensure administration has been completed for 2026 season. Results of audits to be reported to facility QA committee Compliance date 02.24.2026

1. Resident 38 was admitted to the facility in 11/2024 with a diagnosis of dementia.-á -á -á On 12/29/25 at 12:42 PM Resident 38's bathroom was observed without a call light cord to access if she/her fell to the ground. -á -á On 1/2/26 at 10:32 AM Staff 6 (Maintenance) stated if a resident room did not have a call light cord the staff were to notify him, and he would provide a cord. Staff 6 stated he was not notified Resident 38 did not have a bathroom call light cord.-á -á -á On 1/5/26 at 10:28 AM Staff 1 (Administrator) stated she and Staff 4 (DNS) did audits to ensure residents' bathrooms had call light cords. Staff 1 stated the staff were to notify maintenance in person or via the facility online communication system if a resident needed a new call light cord.-á -á 2. Resident 83 was admitted to the facility in 11/2024 with a diagnosis of UTI. -á Resident 83's 11/23/25 Admission MDS revealed she/he was cognitively intact.-á -á On 12/29/25 at 12:42 PM Resident 83's bathroom was observed without a call light cord to access if she/he fell to the ground.-á -á On 1/2/26 at 10:32 AM Staff 6 (Maintenance) stated if a resident room did not have a call light cord the staff were to notify him, and he would provide a cord. Staff 6 stated he was not notified Resident 38 did not have a bathroom call light cord.-á -á On 1/5/26 at 10:28 AM Staff 1 (Administrator) stated she and Staff 4 (DNS) did audits to ensure residents' bathrooms had call light cords. Staff 1 stated the staff were to notify maintenance in person or via the facility online communication system if a resident needed a new call light cord.-á -á

Resident 38 and 83 have both had call light cords replaced. All residents are potentially affected by this practice. 100% audit has been completed by Maintenance to ensure all call lights are functional Administrator to in-service Nursing staff on proper reporting of maintenance issues through TELS system. Administrator or designee to audit rooms for call light cords weekly X 4 weeks and then monthly X 90 days to ensure appropriate follow up. Any adverse findings will be corrected immediately. Results of audits to be reported to facility QA committee Compliance date 02.24.2026

Based on interview and record review it was determined the facility failed to protect residents' rights to be free from misappropriation of property by staff for 4 of 4 sampled residents (#101, 102, 103 and 104) reviewed for misappropriation of property. Findings include: 1. Resident 101 was admitted to the facility in 2024, with diagnoses including cancer of the colon and frontal lobe of the brain. A Police Department Incident/Investigation Report dated 10/28/24, indicated the department received a report from the facility regarding possible theft of narcotic medication. On the night of 10/23/24 Staff 3 (Agency LPN) oversaw resident medications on the facility's South Hall and a resident complained to day shift staff she/he did not receive her/his narcotic pain medication and was in pain. Several other residents also complained about not getting their medications. Staff 2 (DNS) began an investigation and multiple medication administration and documentation discrepancies were found specifically with narcotic medications. All the concerns involved Staff 3. A progress note by Staff 4 on 10/24/2024 at 3:07 AM, indicated she called the pharmacy requesting verification of any remaining for Resident 101's oxycodone. Staff 4 called the on-call nurse practitioner to request an order for the resident's medication to ensure Resident 101 was medicated prior to the resident leaving for her/his chemotherapy treatment in the morning. Staff 4 called the pharmacy for authorization to pull the medication from the facility's Pyxis machine (computerized medication dispensing system that helps clinicians safely and efficiently provide the correct medications to the right patients at the right time), then gave the medication to Staff 3 to administer. Staff 4 did not watch Staff 3 administer the medication. The pharmacy Med Bank Report from the Pyxis machine for the early morning hours of 10/24/24 contained the following electronically generated medication information: On 10/24/24 at 4:42 AM, oxycodone was removed for Resident 101 by Staff 4. Resident 101's 10/2024 MAR indicated the resident was administered the following dose of medication on 10/24/24: Oxycodone narcotic pain medication by Staff 3 at 4:00 AM. Staff 3 documented she administered Resident 101's oxycodone medication at 4:00 AM but the medication was not pulled from the Pyxis machine until 4:42 AM. Staff 3 could not have administered the medication before it was available. On 12/3/24 at 12:53 PM Resident 101, stated on 10/23/24 around 11:00 PM she/he requested pain medication and Staff 3 (LPN) told her/him there was no oxycodone (narcotic pain medication) for her/him in the medication cart and she gave her/him Tylenol and a muscle relaxant. Staff 3 told the resident she would let the day shift nurse figure out the oxycodone medication issue in the morning. The resident stated she/he knew the oxycodone medication; it was a smaller pill than her/his other medications and helped her/him to sleep. The Tylenol and muscle relaxant the nurse administered did not help her/him to sleep. The resident stated she/he had increased pain from not receiving the oxycodone and could not sleep that night. On 12/4/24 at 8:30 AM, Staff 4 (LPN) stated two CNAs came to tell her a resident was asking for pain medication and had been asking for quite a while. Staff 4 went to check with Staff 3 to see why she did not give the resident her/his oxycodone medication. Staff 3 stated she gave the resident Tylenol. Staff 4 then told Staff 3 the resident needed her/his oxycodone and if there was no current oxycodone on the cart, she just had to call the on-call physician and get a script called into the pharmacy. Staff 3 told her she was going on a break. Staff 4 stated she told Staff 3 it was neglect to leave a resident in pain. Staff 4 decided she needed to step in to assist the resident and she called the on-call physician, got an order, called the pharmacy for an authorization, pulled the medication from the Pyxis machine (Emergency Kit), and gave the medication to Staff 3 to administer to the resident. In the morning the resident stated she/he did not get the medication and Staff 3 had told her/him she was going to leave it for the day shift to figure out. On 12/4/24 at 8:50 AM, Staff 5 (CNA) stated the evening of 10/23/24 the facility had a scheduled downtime for the computer system from 11:00 PM to 1:15 AM. She reminded Staff 3 about the downtime so Staff 3 could check on her residents before the computer went down. Staff 5 stated Staff 3 did not do so and stated she was not going to look at the PRN sheet (for medications) until after the downtime. Staff 5 stated she had written down a PRN request for Resident 101 for oxycodone because the resident was very painful. When she answered the resident's call light at 1:30 AM the resident said Staff 3 had still not administered the oxycodone. Staff 5 stated she went to the nurse on the other hall to request assistance for the resident. On 12/5/24 at 8:24 AM, Staff 3 (LPN) stated she had computer issues on the evening shift of 10/23/24. Staff stated the computer system kept crashing and probably didn't save her documentation. She remembered Resident 101 had requested pain medication. She told the resident she was waiting for authorization from the pharmacy. Staff 3 stated she made a call to the on-call physician to get the order, then she had to call the pharmacy for an authorization. She said she got the authorization in the middle of the night but did not remember what time it arrived. Staff 3 stated she thought she gave Resident 101 Tylenol and maybe an ice pack. Then Staff 4 pulled the medication from the Pyxis machine and handed it to Staff 3 to administer. Staff 3 stated she thought it was normal for one nurse to just hand medication to another nurse. Staff 3 stated she signed the medication into the narcotic book. The On-Call Physician Log report for the facility indicated Staff 4 was the only person to make a call to the on-call telephone line on 10/24/24. Staff 3 claimed she had completed the steps necessary to get the resident's pain medication but the record showed she did not call the on-call physician for an order for Resident 101 or any other resident. On 12/5/24 at 9:50 AM, Staff 2 (DNS) stated when Staff 3 told the resident she/he would have to wait for pain medication until the day shift nurse came in to figure it out, she was not following standard nursing practice. Staff 2 stated Staff 3 reported she had made the arrangements to get the medication from the Pyxis machine for the resident but Staff 3 did not. Staff 2 also stated other staff reported they were unable to find Staff 3 at numerous times during the shift, she took a lot of breaks, and she met with someone in a van out in the parking lot during the night. Staff also found two medication cups Staff 3 labeled for residents in the trash of a bathroom that was not located in an area where Staff 3 should have disposed of them. Staff 2 acknowledged the oxycodone for Resident 101 was documented as administered by Staff 3 before it was available to administer. Staff 2 stated she had reported the concerns to OSBN and Law Enforcement. 2. Resident 102 was admitted to the facility in 2024, with diagnoses including end stage renal disease and traumatic amputation of the right lower leg. Resident 102 was alert and oriented. A Police Department Incident/Investigation Report dated 10/28/24, indicated they received a report from the facility regarding possible theft of narcotic medication. Multiple medication administration and documentation discrepancies were found, specifically with narcotic medications, and all the concerns involved Staff 3 (Agency LPN). The pharmacy Med Bank Report from the Pyxis machine (computerized medication dispensing system that helps clinicians safely and efficiently provide the correct medications to the right patients at the right time) for the early morning hours of 10/24/24 contained the following medication information: On 10/24/24 at 3:53 AM, oxycodone was removed by Staff 4. Resident 102's 10/2024 MAR indicated the resident was administered the following dose of medication on 10/24/24: oxycodone narcotic pain medication by Staff 3 at 3:48 AM. Staff 3 documented she administered Resident 102's oxycodone medication at 3:48 AM but the medication was not pulled from the Pyxis machine until 3:53 AM. Staff 3 could not have administered the medication before it was available. On 12/4/24 at 10:04 AM, Resident 102 stated no one gave her/him oxycodone on the night shift of 10/23/24 to 10/24/24. Resident 102 stated the bandage came off her/his wound and the linens rubbing on her/his stump was so painful it was a 9 out of 10 on the pain scale. The resident was adamant no one gave her/him any oxycodone. The nurse gave him Tylenol only and it did not help very much. The resident stated they gave her/him something stronger starting the next day. On 12/5/24 at 8:24 AM, Staff 3 stated they had to pull the oxycodone for the resident from the Pyxis machine. Staff 3 stated Staff 4 pulled it and she administered it. Staff 3 stated she put it in a med cup with the Tylenol, the oxycodone was small and the room was dark so maybe the resident didn't see it. On 12/5/24 at 9:50 AM, Staff 2 (DNS) stated Resident 102 was very alert and oriented. It was not remotely possible that she/he would have missed the oxycodone medication in the cup. Staff 2 acknowledged Staff 3 documented she had administered the medication before it was even available. Staff 2 added Staff 3 documented she gave the medication at 3:48 AM and then documented it was effective at 3:53 AM, which is not an adequate amount of time to determine effectiveness. 3. Resident 103 was admitted to the facility in 2019, with diagnoses including metabolic encephalopathy (neurological disorder that occurs when the brain is affected by a chemical imbalance in the blood), and Alzheimer's disease. A Police Department Incident/Investigation Report dated 10/28/24, indicated they received a report from the facility regarding possible theft of narcotic medication. Multiple medication administration and documentation discrepancies were found specifically with narcotic medications and all the concerns involved Staff 3 (LPN). Resident 103's 10/24/2024 MAR indicated at 3:00 AM Resident 103 was marked as sleeping so did not receive her/his scheduled dose of Tramadol (narcotic pain medication). The 10/2024 Narcotic Log book page #043 for Resident 103 indicated one dose of Tramadol was pulled by Staff 3 at 3:00 AM. The page did not contain any documentation of what happened to the medication when it was not administered to the resident because she/he was sleeping. The medication should have been destroyed by Staff 3 with the assist of another nurse to verify destruction. The dose of Tramadol was not found by staff. A pharmacy Disposal of Controlled Drugs in a Long-Term Care facility report dated 10/2024 for Resident 103 verified the dose of Tramadol pulled by Staff 3 on 10/24/24 at 3:00 AM had not been destroyed. On 12/5/24 at 8:24 AM, Staff 3 (LPN) stated if she pulled the medication, but the resident was sleeping, maybe she administered it later or taped it in the book? There was no documentation found in the medical record to indicate what happened to the medication. On 12/5/24 at 9:07 AM, Staff 2 (DNS) stated the Narcotic Log showed Staff 3 pulled the medication at 3:00 AM but she also charted the resident was sleeping at 3:00 AM so she did not administer the medication. Standard nursing practice indicated if a nurse pulled a medication, that nurse should administer the medication, or the nurse should destroy the medication with a second nurse as a witness. Staff 2 stated you do not save the medication for later and you do not tape the medication in the narcotic book. No evidence was found to show the medication, which had not been administered, was destroyed and Staff 2 stated they did not find the medication in the facility. 4. Resident 104 was admitted to the facility in 2024, with diagnoses including heart failure, respiratory failure, and peripheral vascular disease (disorder of the blood which can cause pain, cramping, aching, or burning in the legs and feet.) A Police Department Incident/Investigation Report dated 10/28/24, indicated they received a report from the facility regarding possible theft of narcotic medication. Multiple medication administration and documentation discrepancies were found, specifically with narcotic medications, and all the concerns involved Staff 3 (Agency LPN). Resident 104's 10/2024 MAR indicated on 10/24/24 at 12:09 AM, Staff 3 administered a dose of oxycodone to the resident and the medication was effective. Then at 1:00 AM (50 minutes later) Staff 3 documented she administered a dose of Tylenol. Both doses were documented as administered on the MAR during times the one-to-one sitter stated the resident was asleep. A written statement by Staff 7 (LPN) indicated when she heard report on 10/24/24 at 6:30 AM she asked if Resident 104 had received any pain medication on the night shift and was told by the CNA the resident "slept all night." On 12/4/24 at 1:08 PM, Staff 6 (CNA) stated he was the one-to-one sitter with Resident 104 on the night shift of 10/23/24. He worked from 10 PM to 6 AM. He never saw Staff 3 administer any medications to Resident 104 and the resident slept through the night. Staff 6 stated the nurse did come by the hall twice but was only looking for the other nurse and Staff 3 never entered the resident's room. On 12/5/24 at 8:24 AM, Staff 3 stated she administered medication one time during the night shift to Resident 104. She stated she administered the medication while the female CNA went to the bathroom. She also stated the female CNA was on the shorter side and had short, cropped hair. Staff 3 concluded she was in the room with her (female CNA). On 12/5/24 at 9:07 AM, Staff 2 (DNS) acknowledged Staff 3 documented she administered pain medication to Resident 104 but there was a male caregiver assigned as a one-to-one sitter to Resident 104 who reported the nurse never entered the resident's room during the night shift and the resident slept through the night.

F 602 " Staff 3 on 10/24/24  was immediately termed from facility as an approved agency assigned LN. Facility immediately notified Agency, OSBN and police of concerns of diversion of medications. " Staff on shift with LN Staff 3 quickly and appropriately notified DNS of concerns related to potential theft of medications. DNS quickly and appropriately arrived to facility to initiate investigation and to protect from further risk. " Resident 101, 102, 103 and 104  facility replaced medications determined as possible theft. " Facility DNS and RCM completed a 100% medication reconciliation on 10/24/24 to determine if any further discrepancies identified. All residents could potentially be impacted by this citation DNS provided inservicing with all LN and CMA staff on protocol for individual accessing medication Pyxis  and observation of administration of medication. DNS re-inserviced on policy of resident misappropriation of medications and medication reconciliation, facility staff quickly followed and implemented on 10/23 and 10/24 policies appropriately to protect residents from potential further theft of medications. DNS, or designee, will audit/observe Pyxis access and follow through from person signing out to person administrating medication. Audit to be done weekly X 4 weeks, then monthly X 90 days to ensure ongoing compliance. Results of audit to be reported in facility QAA committee.

Based on interviews and record reviews it was determined the facility failed to report a reasonable suspicion of a crime to the State Survey Agency for 4 of 4 sampled residents (#s 101,102, 103 and 104) reviewed for misappropriation of property. This placed residents at risk for further misappropriation of property and incomplete investigations. Findings include: A Police Department Incident/Investigation Report dated 10/28/24 indicated they received a report from the facility regarding possible theft of narcotic medication. A Complaint Form dated 10/23/24 at 10:00 PM to 10/24/24 at 6:00 AM (the night shift) submitted by the facility to the Oregon State Board of Nursing indicated a possible diversion of medications had occurred. On the morning of 10/24/24 the medication aides reported several narcotics had been incorrectly signed out and medications were signed out of the narcotic book but not documented as administered on the eMAR (electronic MAR) by Staff 3 (LPN). There were discrepancies in Staff 3's charting of narcotics. Interviews with residents determined some residents had only received Tylenol for pain relief and not their oxycodone medications. The residents were alert and oriented. An investigation was completed and found other discrepancies. All the concerns found were linked to Staff 3. A report was filed with Law Enforcement. On 12/03/24 at 12:15 PM Staff 2 (DNS) indicated they did not report the concerns to the State Survey Agency, but had reported to OSBN and the local law enforcement agency. Staff 2 stated she felt there may not be enough evidence to prove the diversion of medications. Staff 2 stated she did have concerns with Staff 3's handling of narcotic medications and there were multiple documentation issues which raised her suspicions which included when Staff 3 stated she gave PRN Tylenol at the same time she gave PRN narcotic pain medication. Normally you would administer the Tylenol, and if it was not effective, then administer the narcotic. It did not make sense to give both medications at the same time. On 12/4/24 at 3:17 PM Staff 1 (Administrator) and Staff 2 acknowledged they should have reported to the State Survey Agency .

F 609 " Resident 101, 102, 103 and 104 allegation for misappropriation of medications was reported to police and OBSN, it is acknowledged that a Facility initiated self-report to state agency should also have been completed. " Staff 3 LN was immediately removed from facility and allegation reported to LN staffing agency. All Residents are potentially impacted by this citation. " Administrator in serviced IDT team/DNS on reporting of allegations of theft of medications to State Survey agency, in addition to licensing board and police. " Admin, or designee, will audit weekly X 4 and then monthly X 90 days for reporting as required for any suspected medication theft.

***************************** OAR 411-085-0360 - Abuse Refer to F602, F609 *****************************

Based on observation, interview and record review it was determined the facility failed to ensure residents were treated with dignity for 1 of 1 sampled resident (#137) reviewed for dignity, 3 of 15 residents (#s 2, 15 and 39) reviewed for assisted dining. This placed residents at risk for lack of dignity. Findings include: 1. Random observations on 7/30/24 from 12:20 PM through 12:50 PM (30 minutes) revealed Staff 19 (CNA) was in the Willamette dining room and Residents 2, 15 and 39 were all seated at the same table for lunch. Staff 19 stood or walked around the table to assist each each of the residents with their lunch meal. On 7/30/24 at 1:13 PM Staff 19 stated the three residents in the Willamette dining room needed assistance and cueing when eating their meals. Staff 19 acknowledged she stood and should have been seated to assist Residents 2, 15 and 39 with their meals. On 8/1/24 at 4:30 PM Staff 2 (DNS) stated she expected all staff to sit with residents who required assistance with eating. Staff 2 stated Staff 19 spoke with her regarding the 7/30/24 dining incident and acknowledged she was supposed to be seated when assisting Residents 2, 15 and 39 with their meals. , 2. Resident 179 admitted to the facility in 2024 with diagnoses including neurogenic bladder. Resident 179's 7/25/24 Care Plan indicated the use of an indwelling catheter related to a neurogenic bladder. Observations made on 7/29/24 at 10:50 AM, 11:40 AM, 12:59 PM and 7/30/24 at 12:00 PM revealed Resident 179 laying in bed with her/his room door open. Resident 179's exposed catheter bag contained urine, had no privacy cover and was visible from the hallway. On 7/30/24 at 12:07 PM Staff 2 (DNS) stated residents with catheters were to have a privacy bag or a flap covering the catheter. Staff 2 acknowledged there was no privacy bag or flap covering Resident 179's catheter bag and the resident's catheter was visible from the hallway.

F550 Resident Rights/Exercise of Rights Plan: 1. Resident 2, 15 39 – assistance for meals will be provided in dignified manner. All residents that need assistance to eat, in common dining rooms have the potential to be affected. All CNAs will be re-educated on appropriate dining assistant practices. Dietary manager, or designee, will complete a daily (M-F) meal observations audit of the dining room weekly x 4 weeks, monthly x 90 days, to ensure on going compliance. Results of audits to be reported to facility QA committee. 2. Resident 179 addressed immediately and catheter privacy cover is in place. All residents with a catheter have the potential to be affected. RCMs completed a 100% audit of all residents with an indwelling catheter to ensure bag covers were in use and available. For compliance, all nursing staff will be educated on catheter bag privacy and dignity. DNS, or designee, to complete weekly audit of all residents with catheters for 30 days then monthly for 90 days to ensure compliance. Results of audits to be reported to facility QA committee. Compliance date 9/21/24

Based on observation, interview and record review it was determine the facility failed to ensure a residents call light was within reach for 1 of 2 sampled residents (#25) reviewed for physical environment. This placed residents at risk for lack of ADL assistance. Findings include: Resident 25 was admitted to the facility in 11/2017 with diagnoses including dementia and depression. The Quarterly MDS dated 6/21/24, revealed Resident 25 had a BIMS score of 15, which indicated the resident was cognitively intact. On 7/29/24 at 1:07 PM Resident 25 stated she/he needed assistance to move her/himself in bed and was not sure where the call light was located. Observations on 7/29/24 from 1:08 PM through 3:09 PM revealed Resident 25's call light was on the left side of her/his bed, on the floor, out of reach. Staff entered Resident 25's room at 1:18 PM, repositioned her/him, and took the resident's lunch tray, but did not ensure her/his call light was within reach. On 7/29/24 at 3:09 PM Staff 16 (CNA) entered the room and acknowledged Resident 25's call light was on the floor and out of reach. Staff 16 stated Resident 25 did not get out of bed and needed her/his call light for assistance. Staff 16 stated staff were expected to ensure call lights were within reach at all times. On 8/1/24 at 4:30 PM Staff 2 (DNS) stated she expected all staff to ensure residents' call lights were not on the floor and were accessible to residents at all times. Staff 2 acknowledged Resident 25's call light was out of reach for an extended period of time.

F558 Reasonable Accommodations Needs/Preferences Plan: Resident 25 immediately given call light and had it placed within reach. All residents who use a call light may be potentially impacted. For Compliance DNS or designee to provide education to all staff on placement of call lights when leaving rooms. DNS, or designee will complete weekly audit of rooms for 30 days and then monthly audits for 90 days to ensure ongoing compliance. Results of audits to be reported to facility QA committee Compliance date 9/21/24

Based on interview and record review it was determined the facility failed to provide information related to financial responsibilities for 1 of 3 sampled residents (#14) reviewed for Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNFABN). This placed residents at risk for unforeseen financial responsibilities. Findings include: Resident 14 admitted to the facility in 4/2024 and received Medicare services from 4/26/24 through 6/28/24. Resident 14 received and signed the NOMNC (Notice of Medicare Non-Coverage) on 6/26/24. Although the resident remained in the facility, there was no evidence the resident received a SNFABN providing information on the resident's financial liability. On 7/31/24 at 4:16 PM Staff 5 (Social Service Director) acknowledged Resident 14 did not receive the SNFABN form and did not receive information about financial responsibilities after discharging from Medicare services while remaining in the facility.

F582 Medicaid/Medicare Coverage Liability Notice Plan: Resident #14 was provided a delayed ABN notice on 08.19.2024. All residents remaining in the facility after Medicare A coverage has ended, are potentially affected. All residents who have discharged from Medicare A in last 60 days and who are still in the facility, have been audited to ensure ABN notices issued as required. For Compliance In-service provided to Social Services and bookkeepers regarding delivery of ABNs. SSD Director to audit resident charts end of Medicare A stay to ensure timely delivery of ABNs weekly for 4 weeks, then monthly for 90 days to ensure ongoing compliance. Results of audits to be reported to facility QA committee. Compliance date 9/21/24

Based on observation and interview it was determined the facility failed to ensure resident dining environments were homelike, and resident shower rooms were clean for 1 of 2 dining rooms and 5 of 5 shower rooms reviewed for environment. This placed residents at risk for lack of homelike environment and an unsanitary environment. Findings include: 1. Observations on 7/30/24 at 9:25 AM and 8/1/24 at 10:01 AM revealed five individual shower rooms for residents. All five shower rooms were observed to have a heater vent, a small heater unit on the wall, and a ceiling fan. All of them were covered in cobwebs and had dust particle build-up on the exterior and inside (approximately quarter-inch thick dust particles) for each of the three separate components (ceiling fan, heater vent and small heater). On 8/1/24 at 9:32 AM Staff 20 (Housekeeper) stated housekeepers were responsible for cleaning all five shower rooms, which included dusting the ceiling fans, vents and heaters. Staff 20 stated she was unable to clean the accumulated dust particles inside the heater, vent and ceiling fan and would refer the task to Staff 3 (Maintenance Director) to clean. On 8/01/24 12:14 PM Staff 3 acknowledged the thick dust particle buildup in all five shower rooms (including the ceiling fan, heater vent and small heater). Staff 3 indicated he did not normally clean the ceiling fans or heaters unless the motors stopped working. Staff 3 stated it never crossed his mind to clean the heater vents. Staff 3 stated all five showers would be cleaned and dusted. , 2. On 7/29/24 at 1:06 PM lunch was observed in the main dining room. Six of 12 residents were served food on trays and no food or drinks were removed from the trays. On 7/31/24 at 1:03 PM lunch was observed in the main dining room. Eleven of 12 residents were served food on trays at the table. On 7/31/24 at 2:10 PM Staff 8 (Dietary Manager) stated the facility's protocol was to serve meals on the trays they were delivered on. Staff 8 further stated, "I started here as a cook right before Covid and we have always done it that way." On 7/31/24 at 2:30 PM Staff 8 stated he checked the protocol and acknowledged staff were not to serve meals on trays to residents.

F584 Safe/Clean/Comfortable/Homelike Environment Plan: 1. Shower room vents identified were deep cleaned immediately. All residents who use shower rooms are potentially affected no other negative outcomes are identified. All shower room vents have been deep cleaned. Administrator re-educated Maintenance director and housekeeping staff on shower cleaning protocols, including vent maintenance cleaning. Maintenance Director or Designee to do weekly audit of all shower room vent cleanliness for 4 weeks, followed by monthly for 90 days to ensure ongoing compliance. Results of audits to be reported to facility QA committee 2. All residents who eat in main dining rooms are potentially affected. For Compliance provide in service to all staff about homelike environment, to include removal of dishes and beverages from trays during meal times in dining rooms. Dietary Manager, or designee, will complete weekly audit of dining rooms for 30 days and then monthly audits for 90 days to ensure ongoing compliance. Results of audits to be reported to facility QA committee. Compliance date 9/21/24

Based on interview and record review it was determined the facility failed to comprehensively assess a resident's needs related to nutrition for 2 of 3 sampled residents (#s 17 and 42) reviewed for nutrition. This placed residents at risk for unmet nutritional needs and weight loss. Findings include: 1. Resident 17 admitted to the facility in 5/2024 with diagnoses including diabetes, end stage renal disease, and dependence on renal dialysis. The 5/15/24 Admission MDS Nutritional Status CAA did not include Resident 17's history, current nutritional status, or plan of care. On 8/1/24 at 1:15 PM Staff 2 (DNS) acknowledged the 5/15/24 Admission MDS Nutrition CAA was not comprehensive and did not include Resident 17's history, current nutritional status, or plan of care. , 2. Resident 42 was admitted to the facility on 6/27/24 with the diagnoses including fracture of the right femur, malignant neoplasm of the lung and type 2 diabetes. Resident 42's Admission MDS dated 7/3/24, Section V: Care Area Assessment (CAA) Summary identified resident's Nutritional Status CAA triggered for further assessment. There was no documentation in the resident's medical record indicating the Nutritional Status CAA was completed or notes referring to where an assessment could be found. On 8/1/24 at approximately 3:00 PM Staff 2 (DNS) confirmed the nutritional status CAA was blank and Resident 42's nutritional needs were not assessed.

F636 Comprehensive Assessments Plan: Resident 17 discharged. Resident 42 CAA’s reviewed and completed appropriately. For compliance provide in-service to RD on the appropriate completion of the CAAs, referral to be done within the CAA to the comprehensive Dietician assessment that was completed, as well as appropriate review. DNS or designee will complete weekly audit of CAA’s for 30 days, then monthly for 90 days to ensure ongoing compliance. Results of audits to be reported to facility QA committee Compliance date 09.21.2024

Based on observation, interview and record review it was determined the facility failed to implement a mobility device for 1 of 2 sampled residents (#37) reviewed for positioning and mobility. This placed residents at risk for functional decline. Findings include: Resident 37 was admitted to the facility in 10/2021 with diagnoses including a stroke and dementia. The Quarterly MDS, dated 5/26/24, revealed Resident 37 had an upper extremity impairment and lower extremity impairment to one side of her/his body. A physician order dated 1/9/24 indicated Resident 37 was to have an InterDry (skin protector) cloth placed into her/his right hand daily. Random observations from 7/29/24 through 7/31/24 revealed Resident 37 was either up in her/his wheelchair or in bed with no skin protecting device in the right palm of her/his hand. On 7/31/24 at 2:20 PM Staff 12 (CNA) stated Resident 37 was alert but had confusion and limitations to her/his right arm and hand. Staff 12 stated an InterDry cloth was to be placed in the resident's right hand at all times due to her/his contracture. Staff 12 entered the room while the resident was in bed and acknowledged Resident 37 did not have anything in her/his right hand. On 8/1/24 at 9:06 AM Staff 11 (CNA) and at 4:18 PM Staff 10 (Agency LPN) stated Resident 37 required an InterDry cloth in her/his right hand daily, due to her/his contracture. Staff 11 and Staff 10 stated it helped reduced sweat and yeast buildup in the palm of the resident's right hand. On 8/1/24 at 4:18 PM Staff 2 (DNS), Staff 6 (LPN Resident Care Manager) and Staff 18 (LPN Resident Care Manager) stated staff were expected to implement the physician order regarding the InterDry cloth and ensure Resident 37 had the InterDry cloth in her/his right hand at all times.

F688 Increase/Prevent Decrease in ROM Plan: Resident 37’s care plan updated to ensure that the need for the skin protecting device in the resident’s hand is documented. All residents with care plan interventions and/or orders for cloth in hands are potentially affected. For Compliance, In-service to be provided to all nursing staff regarding ROM interventions, such as cloth in hands, to prevent/reduce loss of ROM, interventions to be provided per care plan. DNS or designee will complete weekly audit of residents with hand rolls/cloth in hands to ensure that all are being used appropriately for 30 days, and then monthly audits for 90 days to ensure ongoing compliance. Results of audits to be reported to facility QA committee Compliance date 9/21/24

Based on observation, interview, and record review the facility failed to evaluate the potential risk of choking related to altered swallowing ability for 1 of 3 sampled residents (#430) reviewed for nutrition. This placed residents at risk for choking. Findings include: Resident 430 was admitted to the facility on 7/25/24 with diagnoses including stroke and dysphagia (difficulty swallowing). A 7/24/24 Speech Therapy Assessment completed while the resident was in the hospital identified medications crusted in either thin liquids or puree. The Evaluation indicated swallow deficits including a delayed swallow response, moderately impaired ability to swallow, and a mild deficit in protecting the airway during swallow. These swallowing deficits increased the risk of aspiration. Admission orders dated 7/25/24 did not include information related to safe medication administration (or alternatively, did not indicated safe swallowing precautions related to medication administration). No evidence was found in the resident's clinical record to indicate the facility addressed the 7/24/24 recommendation for crushed medication. A 7/26/24 Speech Therapy Assessment did not include information related to Resident 430's safe consumption of medication. Resident 430's care plan for dysphagia dated 7/28/24 did not include information related to safe medication consumption. On 7/31/24 at 8:54 AM Resident 430 was observed sitting up-right in bed while receiving morning medication in tablet form. After swallowing medication, the resident began aggressively coughing. Staff assisted the resident with clearing his/her airway. On 7/31/24 at 12:04 PM and on 8/1/24 at 9:21 AM Staff 21 (CMA) and Staff 24 (CMA) stated Resident 430 was not flagged for swallow precautions around medication administration. On 7/31/24 at 4:09 PM Staff 23 (SPL) stated the hospital speech therapy recommendations should have been reviewed upon admission. Confirmed Resident 430 was not assessed after admission for the ability to safely swallow medication.

F689 Free from Accidents Hazards/Supervision/Devices Plan: Resident 430 has discharged from the facility. All residents with swallowing deficits indicating need for crushed medications identified upon admission, are potentially affected For compliance, in-service to be provided to SLP therapist, RCM and licensed nursing staff regarding swallowing abilities and deficits identified upon hospital transfer and in discharge summary, hospital SLP evaluations as it relates to safe medication administration. Any identified swallowing risks will be addressed and sent for SLP for consideration and review. DNS or designee will complete weekly audit of new residents to ensure any speech therapy recommendations are followed up on, implemented as indicated and communicated to the appropriate therapist. Audits will be completed weekly for 30 days, and then monthly for 90 days to ensure ongoing compliance. Results of audits to be reported to facility QA committee Compliance date 9/21/24

Based on interview and record review it was determined the facility failed to ensure dialysis services were in place including transportation, monitoring and communication with the dialysis provider for 1 of 1 sampled resident (#17) reviewed for dialysis. This placed residents at increased risk for complications associated with dialysis treatment. Findings include: Resident 17 admitted to the facility in 5/2024 with diagnoses including diabetes, end stage renal disease, and dependence on renal dialysis. The 5/14/24 care plan indicated Resident 17 was to receive dialysis on Tuesdays, Thursdays and Saturdays. a. On 7/29/24 at 2:01 PM Resident 17 stated transportation failed to pick her/him up from the facility for a dialysis appointment recently and she/he missed dialysis. Resident 17 further stated she/he was "fluid overloaded" due to missing the appointment. Progress notes indicated the following: -7/20/24 7:08 PM the provider was notified that transportation did not show up to take Resident 17 to dialysis on the morning of 7/20/24. Transportation staff stated Resident 17 did not have a ride scheduled. Resident 17 was on alert to monitor for signs and symptoms of fluid overload due to the missed dialysis appointment until the next appointment on Tuesday (7/23/24). -7/20/24 10:14 PM per the provider the resident required very close monitoring, weights daily, and strict fluid restriction for three days until the next dialysis day. -7/22/24 5:09 AM resident was on alert due to missed dialysis appointment. Resident 17 had left leg pitting edema. Lung sounds were clear to auscultation, all vital signs were within normal limits. The 7/2024 MARs indicated Resident 17 did not have weights documented on 7/22/24. On 7/31/24 at 2:25 PM Witness 1 (Dialysis Administrator) and Witness 2 (Dialysis Nurse Manager) stated Resident 17 missed her/his dialysis appointment on 7/20/24. Witness 1 and Witness 2 stated Resident 17 had dialysis scheduled three times per week but recently started receiving one additional treatment per week per physician orders. On 8/1/24 at 1:15 PM Staff 2 (DNS) acknowledged transportation services failed to transport Resident 17 to a dialysis appointment and she/he missed the ordered dialysis on 7/20/24. Staff 2 stated the expectation was for facility staff to ensure transportation services were provided for Resident 17's dialysis appointments. Staff 2 acknowledged Resident 17 had weights ordered for alert charting starting on 7/21/24 and there was no weight documented for 7/22/24 and no indication the weight was completed as ordered. b. The 7/2024 Dialysis Communication forms indicated the following dates when the facility did not include weight, blood pressure, or if there were concerns or symptoms the resident experienced prior to dialysis: -7/4/24 -7/9/24 -7/13/24 -7/18/24 -7/19/24 On 8/1/24 at 1:15 PM Staff 2 (DNS) acknowledged the dialysis communication forms were incomplete on the identified dates. c. On 7/31/24 at 11:34 AM the facility provided dialysis communication forms for Resident 17. There were no dialysis communication forms completed for the following dates: 7/2/24, 7/3/24, 7/6/24, 7/16/24, 7/23/24 and 7/25/24. On 7/31/24 at 2:25 PM Witness 1 (Dialysis Administrator) and Witness 2 (Dialysis Nurse Manager) stated Resident 17 dialysis dates included 7/2/24, 7/3/24, 7/6/24, 7/16/24, 7/23/24 and 7/25/24. No information was found in the clinical record to indicate communication with the dialysis provider on the identified dates. On 8/1/24 at 1:15 PM Staff 2 (DNS) acknowledged there were no dialysis communication forms completed for 7/2/24, 7/3/24, 7/6/24, 7/16/24, 7/23/24, 7/25/24 and acknowledged Resident 17 received dialysis on the identified dates.

F698 Dialysis Plan: Resident 17 discharged from the facility. 1. All residents who attend dialysis appointments have the potential to be affected, no other negative outcomes are identified. For Compliance Administrator and DNS will provide inservicing with facility transportation staff and nursing staff to ensure dialysis appointments are scheduled, as indicated. Inservicing to include process if/when a dialysis transport has been cancelled. DNS, or designee, will audit weekly X 4 weeks and then monthly X 90 days to ensure Dialysis transportation is completed, as scheduled. Any adverse findings will be corrected immediately. Results to be reported to facility QA Committee to ensure ongoing compliance. 2. All residents who attend Dialysis have the potential to be affected. DNS provided re-education on the need to fully complete the Dialysis communication forms. Dialysis forms are to be filled out and sent to every appointment with the residents. DNS or designee to audit the completion of these forms weekly for 30 days, then monthly for 90 days to ensure accuracy and ongoing compliance. Results of audits to be reported to facility QA committee Compliance date 09.21.2024

Based on interview and record review the facility failed to ensure residents did not receive unnecessary steroid medication for 1 of 6 sampled residents (#15) reviewed for unnecessary medications. This placed residents at risk for adverse medication consequences. Findings include: Resident 37 was admitted to the facility in 10/2021 with diagnoses including stroke and dementia. A physician's order dated 7/9/24 revealed an order for prednisone (a steroid medication) at 40 mg. Staff were to administer one tablet (40 mg) by mouth daily for five days and then administer half a tablet (20 mg) by mouth daily for four days for gout (inflammatory arthritis). A Medication Error Report dated 7/22/24 revealed Staff 10 (Agency LPN) mistakenly administered 40 mg of prednisone on 7/16/24 instead of the prescribed 20 mg. Staff 9 (LPN) discovered the error on 7/17/24. Staff 9 notified the physician and followed the directive to monitor Resident 37 for any severe reactions while continuing to administer the prednisone per the physician's order. On 7/29/24 Witness 3 (Complainant) stated Resident 37 was given an extra dose of prednisone, but was unable to recall the specific date. Witness 3 stated staff notified her/him of the error, and believed the resident did not experience any adverse reactions due to the additional dose. On 8/1/24 at 11:03 AM Staff 10 stated Resident 37 was on prednisone and was being tapered off of the medication. Staff 10 stated the order lacked specific start and stop dates. Staff 10 acknowledged the error, and emphasized the importance of triple checking medications orders and adherence to the five rights (right patient, right drug, right time, right dose and right route). Staff 10 further stated Resident 37 did not suffer adverse effects from the error. On 8/1/24 at 1:24 PM Staff 9 stated she discovered the medication error on 7/17/24. Resident 37 received an incorrect dose of prednisone on 7/16/24 due to the removal of two prednisone pills from the medication card (bubble packet). Staff 9 stated the physician was notified, and the resident did not experience side effects from the extra dose of prednisone given. On 7/22/24, the facility addressed the Past Noncompliance by completing the following actions: 1. Conducted a thorough investigation of the incident. 2. Interviewed staff members involved in the incident. 3. Provided staff education on 7/22/24 about the five rights and the importance of triple checking physician orders. On 8/1/24 at 3:49 PM Staff 2 (DNS) stated she was notified of the medication error related to Resident 37's extra dose of prednisone administered on 7/16/24. Staff 2 confirmed Staff 10 received education on the five rights and the necessity of triple checking orders to ensure alignment with the MARs. Staff 2 stated Resident 37 did not experience adverse outcomes due to the excessive dose of prednisone.

Based on interview and record review it was determined the facility failed to have a dialysis contract in place for 1 of 1 sampled resident (#17) reviewed for dialysis. This placed residents at risk for not receiving appropriate dialysis services. Findings include: Resident 17 admitted to the facility in 5/2024 with diagnoses including diabetes, end stage renal disease, and dependence on renal dialysis. The 5/14/24 Care Plan indicated Resident 17 received dialysis three times a week. On 8/1/24 at 1:15 PM Staff 2 (DNS) acknowledged Resident 17 received dialysis from an outside provider and the facility did not have a signed contract with Resident 17's dialysis provider.

F840 Use of Outside Resources Plan: Resident 17 discharged from the facility. All residents who attend dialysis have the potential to be affected, no other negative outcomes are identified. Dialysis contract was a one- off contract and is no longer needed due to resident discharge. Administrator has in serviced admission staff to notify Administrator of any Dialysis admit, to verify if contract is in place. Administrator to audit all dialysis patients and ensure that a contract is in place for each provider. Administrator will do this every 3 months for one year to ensure ongoing compliance. Results of audits to be reported to facility QA committee Compliance date 09.21.2024

OAR-411-085-0310: Residents' Rights: Generally

Refer to F550 ******************** OAR-411-086-0360: Resident Furnishings, Equipment Refer to F558 ******************** OAR-411-085-0320: Residents' Rights: Charges and Rates Refer to F582 ******************** OAR-411-087-0100: Physical Environment: Generally Refer to F584 ******************** OAR-411-086-0060: Comprehensive Assessment and Care Plan Refer to F636 ******************** OAR-411-086-0150: Nursing Services: Restorative Care Refer to F688 ******************** OAR-411-086-0140: Nursing Services: Problem Resolution and Preventive Care Refer to F689 and F757 ******************** OAR-411-086-0110: Nursing Services: Resident Care Refer to F698 ******************** OAR-411-086-0010: Administrator Refer to F840 ********************

Based on observation, interview and record review it was determined the facility failed to accurately assess dental status for 1 of 2 sampled residents (#58) reviewed for dental. This placed residents at risk for lack of dental services. Findings include: Resident 58 was admitted to the facility in 2021 with diagnoses including heart failure. An Annual MDS dated 10/1/22 documented no broken or loosely fitting full or partial dentures. A Quarterly MDS dated 1/1/23 documented no broken or loosely fitting full or partial dentures. On 4/3/23 at 3:50 PM Resident 58 was observed in her/his room with some missing teeth on the bottom and a lack of upper teeth. Resident 58 stated she/he had upper dentures that were loose and the bottom partial was broken. On 4/7/23 at 1:28 PM dental concerns for Resident 58 were discussed with Staff 2 (DNS) who agreed the MDS was not accurate.

F641 §483.20(g) Accuracy of Assessments. The assessment must accurately reflect the resident’s status. Plan: Resident 58’s MDS has been updated to reflect all dental changes as of 04.03.2023. Resident 58 was seen by the dentist on 04.05.2023 and will receive a new upper denture as well as a partial lower denture. All residents with missing teeth potentially impacted by this citation. Audit of MDS completed for current residents in last 90 days, to ensure dental coding is correct. Updates to be completed as indicated. All RCMs and Social Services representatives will be in-serviced on Dental coding and assessment accuracy. DNS or designee to provide education. DNS, or designee, will audit MDS for dental coding completed weekly x4, then random MDS monthly X 90 days to ensure ongoing compliance. Results of Audits will be reviewed by facility QA committee.

Based on observation, interview and record review it was determined the facility failed to provide ADL care for 1 of 3 sampled residents (#5) reviewed for ADLs. This placed residents at risk for poor hygiene. Findings include: Resident 5 was admitted to the facility in 2022 with diagnoses including Alzheimer's disease. Resident 5's care plan revised 8/2/22 indicated the resident required assistance with ADL care. Staff were to clean the resident's hands and fingers after eating with a warm washcloth and nail care was to be performed by a licensed nurse only. Observations on 4/3/23 through 4/5/23 during day and evening shifts revealed Resident 5 had a dark brown substance under her/his fingernails and around the nails. On 4/5/23 at 12:26 PM Staff 3 (Resident Care Manager), Staff 17 (Resident Care Manager) and Staff 25 (Resident Care Manager) verified Resident 5's nails were dirty and needed to be cleaned.

F677 §483.24(a)(2) A resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. Plan: Resident number 5’s hand/nail care /hygiene were addressed immediately, Care plan continues to remain appropriate. All residents requiring hand hygiene/nail care post meals are potentially impacted. DNS or designee to provide education all nursing staff on hand cleansing and nail care per care plan and standards of care. DNS or RCMs will complete once weekly nail care and hand hygiene audits for 30 days and then monthly for 90 days All audits will be reviewed by QAPI committee to ensure compliance.

Based on interview and record review it was determined the facility failed to follow physician orders for 3 of 6 sampled residents (#s 55, 182, and 189) reviewed for medications and notification. This placed residents at risk for unmet needs. Findings include: 1. Resident 55 was admitted to the facility in 2021 with diagnoses including diabetes. A review of 2/2023 progress notes revealed Resident 55 was sent to the hospital on 2/19/23 and was readmitted on 2/24/23. A review of Resident 55's 2/2023 and 3/2023 Blood Sugar Summary revealed Resident 55 had CBG checks on 2/19/23 and 3/19/23 only. A review of 2/23/23 Admission Orders revealed orders for CBG checks before meals and at bedtime. A review of Resident 55's 2/2023 through 4/4/23 medical record revealed no evidence indicating CBG checks were performed before meals and at bedtime. A review of a 3/2/23 Physician Progress Note revealed CBG checks were discontinued per resident preference. On 4/7/23 at 9:56 AM Staff 17 (Resident Care Manager) confirmed the 2/23/23 order for CBG checks before meals and at bedtime was not followed. , 2. Resident 182 was admitted to the facility in 2021 with diagnoses including diabetes. A 9/23/21 care plan revealed Resident 182 had renal failure and attended dialysis three days a week at 10:40 AM. An 10/2021 MAR-LN (licensed nurses) instructed staff to administer insulin on a sliding scale with meals. An 10/2/21 through 10/31/21 review of the lunch time administration revealed Resident 182 missed her/his insulin administration 13 times because she/he was out of the facility. On 4/5/23 at 7:02 AM Staff 7 (RN) stated residents who went to dialysis missed their meal and missed their insulin injections during that time. Staff 7 stated the dialysis center did not administer insulin. On 4/7/23 at 9:19 AM Staff 2 (DNS) indicated the facility had difficulty with dialysis. Staff 2 confirmed the facility should work with the physician to modify the orders. , 3. Resident 189 was admitted to the facility in 2017 with diagnoses including chronic UTIs and diabetes. A 2/14/20 revised care plan indicated Resident 189 was at risk for UTIs and medications were to be administered per physician's orders. A 10/7/21 physician order indicated to administer D-Mannose (a supplement form of sugar important in human metabolism) twice daily to Resident 189 for the prevention of reoccurring UTIs. The 12/2021 MAR revealed D-Mannose was not provided to Resident 189 due to "medication not available" from 12/15/21 through 12/22/21. On 4/6/23 at 10:18 AM Staff 21 (CMA) stated there was a period of time in 12/2021 when Resident 189 went without her/his D-Mannose when the supplement was not available. Staff 21 stated the order for D-Mannose was always in place. On 4/6/23 at 10:30 AM Staff 23 (Central Supply) stated the D-Mannose was a long-term order for Resident 189 and was always purchased through an online supplier. In 12/2021 Staff 24 (former Administrator) was informed the D-Mannose was running low and decided not to purchase the supplement for Resident 189. Staff 24 eventually agreed to purchase the D-Mannose when Resident 189's physician refused to discontinue the order. On 4/6/23 at 10:49 AM Staff 3 (Resident Care Manager) stated Resident 189 was not notified of the issues related to her/his D-Mannose and her/his physician's order was not followed.

F684 § 483.25 Quality of care Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on the comprehensive assessment of a resident, the facility must ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents’ choices Plan: Resident number 55’s orders reviewed and updated MAR as indicated. Resident # 182 has been discharged. Resident #189 has been discharged. All residents receiving medications may potentially be impacted New orders will continue to be reviewed by a second person to ensure transcription accuracy. Residents on Dialysis with insulin, nursing will ensure coordination of medication management is communicated. Residents with medications not available will be followed up to ensure medications (OTC) obtain, or order discontinued as appropriate. DNS has in serviced all licensed nurses and CMA staff on accuracy of order transcription/double checks, insulin management with dialysis residents and notification of need when medication is not available. All diabetic residents with CBG orders will be audited weekly for 30 days, and then monthly for 90 days. DNS or designee to complete audits DNS or designee will complete new medication order audit weekly X 4 weeks, then randomly monthly X 90 days to ensure ongoing compliance. DNS or designee will complete an audit of residents on Dialysis with insulin weekly for 30 days and monthly for 90 days to ensure ongoing compliance. DNS or designee will complete for 30 days and monthly for 90 days to determine medication omissions or medication indicated as not available to ensure ongoing compliance. Results of audits to be reported to facility QA committee.

Based on interview and record review it was determined the facility failed to prevent and accurately and comprehensively assess pressure ulcers for 2 of 5 sampled residents (#s 2 and 186) reviewed for pressure ulcers. This placed residents at risk for pressure ulcers. Findings include: 1. Resident 186 was admitted to the facility in 2019 with diagnoses including Parkinson's disease and rheumatoid arthritis. A review of Resident 186's Skin and Wound Evaluations from 2/6/22 through 7/1/22 revealed the resident had numerous wounds on the left and right feet. The assessments inaccurately described the wounds or were incomplete. On 4/7/23 at 11:54 AM Staff 2 (DNS) verified the assessments were not accurate or complete. , 2. Resident 2 was admitted to the facility in 2022 with diagnoses including dementia. A 3/17/23 care plan indicated Resident 2 was at risk for skin impairment and pressure ulcers. Resident 2 developed a facility acquired Stage 2 pressure ulcer (partial thickness loss of dermis) to her/his right buttocks. The 9/12/22 through 10/17/22 Skin and Wound Evaluation Reports indicated Resident 2 had a Stage 2 pressure ulcer on her/his coccyx (tail bone). The assessments inaccurately described the wounds or were incomplete. On 4/7/23 at 7:46 AM Staff 1 (Administrator) and Staff 2 (DNS) acknowledged the assessments were not accurate or complete.

F686 §483.25(b) Skin Integrity §483.25(b)(1) Pressure ulcers. Based on the comprehensive assessment of a resident, the facility must ensure that— resident receives care, consistent with professional standards of practice, to prevent pressure ulcers and does not develop pressure ulcers unless the individual’s clinical condition demonstrates that they were unavoidable; and A resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing. Plan: Resident # 2 – assessment of pressure injury has been updated to include complete assessment criteria. Resident #186 has been discharged from the facility All residents with pressure injuries are potentially impacted. Education on completeness of wound assessments, as well as education for identifying wound beds, pressure sores etc, to be provided to all LN staff by AMT Wound Care Specialist. Additional wound care education from 3M will be performed on May 17, 2023. DNS, or designee, will complete audits of skin and wound evaluations to be completed by DNS or designee weekly for 30 days, and monthly for 90 days. All audits will be reviewed by QAPI committee to ensure compliance

Based on observation, interview and record review it was determined the facility failed to ensure the environment was free of accident hazards for 3 of 3 sampled residents (#s 31, 51 and 182) reviewed for accidents and smoking. This placed residents at risk for injury. Findings include: 1. Resident 51 was admitted to the facility in 2021 with diagnoses including lung cancer and paraplegia (paralysis of the legs). An observation on 4/3/23 at 1:34 PM revealed a small table, folding chair and a broom and dustpan outside in the parking lot of the facility. The area had trees with foliage surrounding the area. There was no ashtray or fire extinguisher. On 4/3/23 at 2:54 PM Staff 1 (Administrator) and Staff 2 (DNS) stated the facility was a non-smoking facility but there was one resident who smoked. Staff 1 stated Resident 51 went to an area in the parking lot which had a table, chair, broom and dustpan and smoked by herself/himself or with friends and family. Staff 1 stated there was also a covered area by the entrance which Resident 51 used when the weather was bad. On 4/5/23 at 4:21 PM Resident 51 stated she/he kept her/his lighter and cigarettes out by the small table in the parking lot in a plastic bag inside the dustpan. Resident 51 stated she/he stashed all smoking paraphernalia in plastic baggies around the facility and covered them with rocks. Resident 51 stated she/he vaped (inhale and exhale vapor containing substances such as nicotine) at times and the vape pen was in her/his bag on the back of her/his wheelchair. Resident 51 did not allow the surveyor to observe the contents of the bag such as the vape pen. On 4/5/23 at 4:37 PM Staff 1 observed the lighter in a plastic bag in the dustpan. Staff 1 was also made aware of the resident's vape pen. Staff 1 acknowledged the resident should have secured smoking paraphernalia and should not have smoked in the parking lot. Resident 51 was not assessed for safe and independent smoking. On 4/7/23 at 12:35 PM Resident 51 was observed sitting in her/his wheelchair on the sidewalk by a resident's window smoking. , 2. Resident 182 was admitted to the facility in 2021 with diagnoses including paralysis to the right side of the body. An 10/30/21 Progress Note created at 6:32 PM indicated Resident 182 reported she/he fell on day shift when on the bedside commode at 6:45 AM and her/his legs were numb. Resident 182 reported staff dropped her/him and the resident fell on her/his buttocks. Resident 182 reported her/his buttocks were painful. Staff 10 notified the physician to obtain an x-ray. A review of clinical records did not contain any documentation that a fall investigation was completed in 10/2021. On 4/7/23 at 9:21 AM Staff 2 (DNS) confirmed an investigation should be completed when a resident reported a fall. , 3. Resident 31 admitted to the facility in 2017 with diagnoses including Alzheimer's disease. A review of the facility's updated Microwave Instructions policy revealed the following: Beverages: when heating beverages, set timer in 15 second intervals, stir beverage and take the temperature of the liquid. The maximum temperature of the liquid should not exceed 160°F. A review of Resident 31's 2/13/23 Annual MDS revealed she/he had a BIMS score of 14 which indicated Resident 31 was cognitively intact. On 4/3/23 at 1:42 PM Resident 31 stated approximately two weeks ago her/his mouth was "scalded" when she/he drank broth a CNA heated too hot. A review of 3/24/23 through 4/3/23 progress notes revealed Resident 31 reported the burn on 3/25/23 and Resident 31's mouth was not assessed until 3/29/23. Progress notes revealed no evidence of interventions initiated to prevent future burns. On 4/6/23 at 3:14 PM Staff 2 (DNS) stated she found no evidence of a burn when she assessed Resident 31's mouth on 3/29/23 so an investigation was not required. Staff 2 confirmed there was no documentation of her assessment. On 4/7/23 at 9:19 AM Staff 7 (RN) stated he was unaware of a policy regarding warming of resident's food or beverages in the microwave. On 4/7/23 at 9:25 AM the North Dining Room was observed to have a microwave but no thermometer was located. On 4/7/23 at 9:26 AM Staff 20 (CNA) confirmed there was no thermometer located near the microwave in the North dining room and stated he was unaware of a policy for taking the temperature after warming up beverages in the microwave for residents. On 4/7/23 at 9:38 AM the dining room located off the kitchen was observed to have a microwave with the Microwave Instruction Policy on top of the microwave but no thermometer was located. On 4/7/23 at 9:40 AM Staff 27 (Dietary Manager) confirmed there was no thermometer located near the microwave and stated the thermometers often disappeared. Staff 27 stated staff were expected to follow the policy when warming food or beverages in the microwave for residents. On 4/7/23 at 10:12 AM Staff 12 (Resident Care Manager) stated he assessed Resident 31's mouth on 3/29/23 and there was no evidence of a burn. Staff 12 stated Resident 31 had a history of "confabulating" stories, he ruled out abuse and did not investigate further and did not implement interventions for preventing similar incidents. Staff 12 stated he was not aware of any procedure for taking food or beverage temperatures after heating in the microwave. On 4/7/23 at 10:30 AM Staff 1 (Administrator) confirmed staff were expected to follow the Microwave Instruction Policy when food or beverages were warmed for residents.

F689 §483.25(d) Accidents. The facility must ensure that – §483.25(d)(1) The resident environment remains as free of accident hazards as is possible; and §483.25(d)(2) Each resident receives adequate supervision and assistance devices to prevent accidents. Plan: Resident # 31 – mouth was fully assessed without injury at time of event, a retrospective investigation of the water temps and protocol for microwave heating has been completed. Resident #51- Smoking assessment has been completed and smoking area has been set up for safety. Resident #182 – Resident has discharged. Impacted Residents: 1. All residents with microwaved warm beverages potentially impacted. 2. All residents who have chosen to smoke are potentially impacted, despite admission agreement identifying facility as non-smoking facility. 3. All residents who have been lowered to the floor have been potentially impacted. Inservicing: 1. Microwave reheating instructions to be posted by all microwaves. DNS or designee will provide education about Microwave Instruction Policy. 2. All staff have been inserviced on facility non-smoking policy, and to alert RCM and Social Services of smoking items noted on/with resident. 3. LN staff have been inserviced on completion of fall event assessment, when residents have been lowered to the floor by staff. Auditing: 1. DNS, or designee, will randomly audit staff who are warming up liquids in microwave weekly X 4 and then monthly X 90 days, to ensure ongoing compliance. 2. Administrator, or designee, will audit resident rooms and observe outside off premises smoking areas randomly X 4 weeks and monthly X 90 days for ongoing compliance. 3. DNS, or designee, will audit for progress notes weekly X4 weeks and then monthly X 90 days of charting indicating being lowered to floor to ensure fall assessment has been completed. All audits will be reviewed by QAPI committee to ensure compliance.

Based on observation, interview, and record review it was determined the facility failed to provide oxygen therapy according to physician's orders for 1 of 1 sampled resident (#283) reviewed for respiratory services. This placed residents at risk for unmet respiratory needs. Findings include: Resident 283 was admitted to the facility in 2023 with diagnoses including pneumonia. An Order Audit Report printed on 4/7/23 revealed an order summary from 3/27/23 for oxygen up to two L/M (liters per minute) every shift and to wean off as tolerated. A 4/2023 TAR instructed staff to administer oxygen up to two L/M. From 4/2/23 through 4/5/23, documentation showed Resident 283 received above two L/M nine times out of 10 opportunities. On 4/4/23 at 8:07 AM, Resident 283 was in bed with nasal cannula in place. The oxygen concentrator for Resident 283 was on and set at five L/M. On 4/7/23 at 9:20 AM Staff 2 (DNS) stated she expected staff to contact the physician and obtain an updated order and document the change in Resident 283's clinical record.

F695 §483.25(i) Respiratory care, including tracheostomy care and tracheal suctioning. The facility must ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning, is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, the residents’ goals and preferences, and 483.65 of this subpart. Plan: Resident # 283 -oxygen orders have been clarified. All residents receiving oxygen are potentially impacted. Reviewed all residents that are receiving oxygen and also reviewed all oxygen orders. DNS or designee to provide education to all nursing staff regarding verification of oxygen orders, prior to administering oxygen, as well as changing orders when necessary. All residents using oxygen will be audited for appropriate concentrator settings, in accordance with oxygen orders. This will be done weekly for 30 days and then monthly for 90 days to ensure compliance. This is to be completed by the DNS or designee. All audits will be reviewed by QAPI committee to ensure compliance.

Based on observation, interview and record review it was determined the facility failed to ensure a medication error rate of less than 5% (5 errors in 31 opportunities resulting in a 16.13% error rate) for 3 of 4 sampled residents (#s 6, 9 and 55) observed for medication administration. This placed residents at risk for medication errors. Findings include: 1. Resident 6 admitted to the facility in 2022 with diagnoses including diabetes. A review of Physician Orders revealed a 7/31/22 order for Miralax Powder (a laxative) one time a day mixed with 4 to 8 ounces (120 to 240 milliters(ml)) of fluid. On 4/6/23 at 8:11 AM Staff 21 (CMA) was observed administering medication to Resident 6 including Miralax (a bowel medication) mixed with approximately 120 ml water. The Miralax mixed with water was left with Resident 6 with approximately 50 ml of fluid remaining. On 4/6/23 at 8:30 AM Staff 21 stated she would check on the resident later to validate if Resident 6 drank all the Miralax mixed with water. A 4/6/23 review of Resident 6's medical record revealed no evidence of an assessment or orders for Resident 6 to self-administer medication. On 4/6/23 at 3:44 PM Staff 2 (DNS) stated no medications, including Miralax, should be left with a resident unless they have been assessed to administer medications to themselves safely and the have orders to self-administer medications 2. Resident 9 was admitted to the facility in 2018 with diagnoses including a chronic cough. A review of Physician Orders revealed a 1/7/23 order for fluticasone furoate aerosol (a steroid inhaler to reduce inflammation) inhale one puff daily with instructions to rinse the resident's mouth and then spit the water out after use, and a 9/27/20 order for Miralax (a bowel medication) one time of day mixed in 8 ounces (240 ml) of fluid. On 4/6/23 at 8:22 AM Staff 21 (CMA) was observed administering medications to Resident 9 including Miralax mixed with water and fluticasone furoate aerosol. Resident 9 took a drink of the water mixed with Miralax after inhaling the fluticasone but was not observed rinsing her/his mouth and spitting out the water. Staff 21 left the remaining Miralax mixed with water with Resident 9 with approximately 60 ml of fluid remaining. On 4/6/23 at 8:30 AM Staff 21 stated she would check on the resident later to validate if Resident 9 drank all the Miralax mixed with water. Staff 21 stated residents were supposed to rinse their mouths out with water and spit the water out after inhaling steroid medications. Staff 21 stated Resident 9 drank water after inhaling Fluticasone but did not spit it out. A 4/6/23 Review of Resident 9's medical record revealed no evidence of an assessment or orders for Resident 9 to self-administer medications. On 4/6/23 at 3:44 PM Staff 2 (DNS) stated she stated no medications, including Miralax, should be left with a resident unless they have been assessed to administer medications to themselves safely and the have orders to self-administer medications. Staff 2 stated staff were expected to follow the physician ordered instructions when medications are administered and should have assisted Resident 6 with rinsing her/his mouth and spitting after inhaling the steroid medication. 3. Resident 55 was admitted to the facility in 2018 with diagnoses including anxiety. A review of Resident 55's Physician Orders revealed a 2/24/23 order for sucralfate (a stomach ulcer medication) four times a day at 8:00 AM, 12:00 PM, 4:00 PM and 8:00 PM and a 2/28/23 order for duloxetine (an antidepressant) delayed release sprinkles daily by mouth with instructions to open the capsule and mix the sprinkles inside the capsule with 30 ml applesauce or apple juice at room temperature, ensure pellet integrity was maintained and do not crush, chew or break the medication. On 4/6/23 at 10:53 AM Staff 21 (CMA) was observed administering sucralfate to Resident 55. On 4/6/23 at 10:55 AM Staff 21 was observed preparing Resident 55's duloxetine for administration. Staff 21 was observed opening the duloxetine capsule and mixing the duloxetine sprinkles with vanilla pudding. On 4/6/23 at 11:03 AM Staff 21 walked into Resident 55's room, sat on a chair next to the resident's bed and started to administer the duloxetine sprinkles in vanilla pudding to Resident 55. Staff 21 was stopped prior to administering the duloxetine and asked if Resident 55's orders said the duloxetine sprinkles could be mixed with pudding. Staff 21 checked Resident 55's orders and stated she was unaware the order specified to mix duloxetine sprinkles with applesauce or apple juice. Staff 21 disposed of the duloxetine sprinkles mixed with pudding and prepared a new dose of duloxetine sprinkles mixed with applesauce. A review of Resident 55's 4/6/2023 MAR revealed Resident 55's sucralfate scheduled for 12:00 PM was held due to late administration of the 8:00 AM dose. On 4/6/23 at 3:44 PM Staff 2 (DNS) stated she was informed the 4/6/23 AM medication pass was late. Staff 2 stated the CMAs were expected to work together to get the medications administered timely. Staff 2 stated staff were expected to follow the physician ordered instructions when medications were administered and Resident 55's duloxetine sprinkles should have been mixed with applesauce or apple juice per the physician orders. Refer to F760

F759 & F760 MED ERRORS (Rev. 173, Issued: 11-22-17, Effective: 11-28-17, Implementation: 11-28-17) The facility must ensure that its— §483.45(f)(2) Residents are free of any significant medication errors Plan: Resident #6 Miralax order is being administered and observed per order. Resident #9 Clean water rinsing post inhaler and correct fluids with Miralax being observed per order Resident #55 Duloxetine sprinkles being administered per resident preference and order (See also F760) All residents receiving medication may be potentially impacted. DNS or designee will provide education on administration of medication (timeliness, inhalers, fluid requirements and orders for mixing med), in addition to self-administration policies Administrator, or designee, will do a brief walkthrough of resident rooms to ensure that there with meds at bedside w/out order and care planning. DNS or designee to audit /observe medication pass randomly weekly for 30 days, and monthly for 90 days, to ensure that medication is provided timely and that written instructions are followed Results of audits will be reviewed in facility QA to ensure compliance on an ongoing basis

Based on observation, interview and record review it was determined the facility failed to ensure residents were free from significant medication errors for 1 of 4 sampled residents (#55) observed for medication administration. This placed residents at risk for medication complications or adverse side effects. Findings include: Resident 55 was admitted to the facility in 2018 with diagnoses including anxiety. A review of the 7/2019 FDA duloxetine (an antedepressant) delayed-release sprinkles prescribing information revealed duloxetine delayed released sprinkle capsules may be swallowed whole or opened and sprinkled over applesauce. If duloxetine sprinkles were not taken as instructed the medication would be released too quickly and at a high concentration which increased the risk for mild and severe adverse side effects and overdose. A review of Resident 55's Physician Orders revealed a 2/28/23 order for duloxetine delayed release sprinkles daily by mouth with instructions to open the capsule and mix the sprinkles inside the capsule with 30 ml applesauce or apple juice at room temperature, ensure pellet integrity was maintained and do not crush, chew or break the medication. On 4/6/23 at 10:55 AM Staff 21 was observed preparing Resident 55's duloxetine for administration. Staff 21 was observed opening the duloxetine capsule and mixing the duloxetine sprinkles with vanilla pudding. On 4/6/23 at 11:03 AM Staff 21 walked into Resident 55's room, sat on a chair next to the resident's bed and started to administer the duloxetine sprinkles in vanilla pudding to Resident 55. Staff 21 was stopped prior to administering the duloxetine and asked if Resident 55's orders said the duloxetine sprinkles could be mixed with pudding. Staff 21 checked Resident 55's orders and stated she was unaware the order specified to mix duloxetine sprinkles with applesauce or apple juice. Staff 21 disposed of the duloxetine sprinkles mixed with pudding and prepared a new dose of duloxetine sprinkles mixed with applesauce. On 4/6/23 at 3:44 PM Staff 2 (DNS) stated staff were expected to follow the physician ordered instructions when medications were administered and Resident 55's duloxetine sprinkles should have been mixed with applesauce or apple juice per the physician orders.

F759 & F760 MED ERRORS (Rev. 173, Issued: 11-22-17, Effective: 11-28-17, Implementation: 11-28-17) The facility must ensure that its— §483.45(f)(2) Residents are free of any significant medication errors Plan: Resident #6 Miralax order is being administered and observed per order. Resident #9 Clean water rinsing post inhaler and correct fluids with Miralax being observed per order Resident #55 Duloxetine sprinkles being administered per resident preference and order (See also F760) All residents receiving medication may be potentially impacted. DNS or designee will provide education on administration of medication (timeliness, inhalers, fluid requirements and orders for mixing med), in addition to self-administration policies Administrator, or designee, will do a brief walkthrough of resident rooms to ensure that there with meds at bedside w/out order and care planning. DNS or designee to audit /observe medication pass randomly weekly for 30 days, and monthly for 90 days, to ensure that medication is provided timely and that written instructions are followed Results of audits will be reviewed in facility QA to ensure compliance on an ongoing basis

********** OAR 411-086-0300 Clinical Records Refer to F641 *********** OAR 411-086-0110 Nursing Services: Resident Care Refer to F677, F684, F695, F759 and F760 ********** OAR 411-086-0140 Nursing Services: Problem Resolution and Preventive Care Refer to F686 and F689 ********** OAR 411-086-0350 Smoking Refer to F689

Based on interview and record review it was determined the facility failed to ensure a SNF ABN (Skilled Nursing Facility Advance Beneficiary Notice) was provided for 3 of 3 sampled residents (#s 40, 78 and 234) reviewed for beneficiary notices. This placed residents at risk for unforeseen financial responsibilities. Findings include: CMS Guidance: "Facilities must issue the SNF ABN to residents/beneficiaries prior to providing care that Medicare usually covers, but may not pay for, because the care is: not medically reasonable and necessary; or is considered custodial." On 2/14/22 Staff 1 (Administrator) provided a list of residents who had skilled benefit days remaining and were discharged from Medicare Part A services: * Resident 40 was admitted to the facility on 9/16/21 (start of Medicare Part A services). The last covered day of Medicare Part A Services was 11/5/21 and the facility initiated discharge from Part A services when benefit days were not exhausted. The resident remained in the facility and a SNF ABN form was not issued to Resident 40. The facility did not provide a reason why the form was not provided. * Resident 234 was admitted to the facility on 9/27/21. The last covered day of Medicare Part A Services was 10/21/21 and the facility initiated discharge from Part A services when benefit days were not exhausted. Resident 234 was discharged from the facility on 10/22/21 and was not issued a SNF ABN form. * Resident 78 was admitted to the facility on 10/12/21. The last covered day of Medicare Part A Services was 10/23/21 and the facility initiated discharge from Part A services when benefit days were not exhausted. The resident remained in the facility and a SNF ABN form was not issued to Resident 78. The facility did not provide a reason why the form was not provided. On 2/15/22 at 2:30 PM Staff 1 acknowledged the failure to ensure SNF ABN forms were provided as required. No additional information was provided.

This plan of correction constitutes the facilities written allegations of compliance for the deficiencies cited. However, the submission of this plan is not an admission that a deficiency exists. The plan of correction is prepared and executed solely because it is required by federal and state law. Resident 40 has discharged from the facility. Resident 78 a late ABN notice has been issued. Resident 234, ABN was not required. Medicare last covered day (LCD) was 10/21/21 for Medicare services, resident discharged to community on 10/22/21. Day of discharge (10/22/21) is not a billable day, no patient liability on day of discharge. Therefore, no Advanced Beneficiary Notice (ABN) of patient lability is required. Incorrectly cited by the surveyor. Day of Discharge is always the day AFTER LCD of services, ABN required if discharge does NOT occur. All residents coming off a Medicare A covered stay and continuing to remain in the facility at a lesser level of care are potentially impacted The Director of Social Services will inservice Social Services, Business Office, and Admissions staff on protocols regarding ABNs. The Director of Social Services, or designee, will conduct weekly audits x 4, then monthly audits x 90 days of appropriate ABN application. Results of audits will be reviewed by facility QAPI committee to ensure ongoing compliance.

Based on observation, interview and record review it was determined the facility failed to ensure assistance was provided related to hearing aides for 1 of 1 sampled resident (#40) reviewed for communication. This placed residents at risk for a decrease in communication and a potential decrease in quality of life. Findings include: Resident 40 was admitted to the facility in 2021 with diagnoses including a stroke. Resident 40's care plan indicated she/he had impaired hearing related to a hearing deficit. Care planned interventions included: check to ensure the resident's ears were free from wax, report changes in her/his cognitive status, store her/his hearing aides in container when not in use, assist as needed to apply every morning and replace batteries as needed. During an interview on 2/9/22 at 1:17 PM Resident 40 was observed without hearing aides and stated she/he was unable to hear because the hearing aides were in the cabinet drawer next to the bed. The resident demonstrated how her/his hands were affected due to effects from stroke and she/he was unable to apply the hearing aides without help. Resident 40 stated staff did not assist her/him with the hearing aides. On 2/16/22 at 10:25 AM Staff 11 (CNA) stated Resident 40 did not have hearing aides and was able to request help with her/his care needs. On 2/17/22 at 11:03 AM Staff 9 (CNA) revealed Resident 40 had difficulty with using her/his hands for tasks and manipulating utensils. Staff 9 stated the resident had hearing aides but did not always wear them because she/he needed help to put them in her/his ears. On 2/21/22 Witness 1 (Family) stated when he visited he looked for Resident 40's hearing aides and found them out of the charger/container. Witness 1 confirmed facility staff did not routinely assist the resident with her/his hearing aides. During an interview on 2/23/22 Staff 7 (Resident Care Manager) acknowledged staff did not routinely assisting Resident 40 with her/his hearing aids.

Resident 40- Care plan has been updated regarding storage of HA location and assisting with application of hearing aides All residents requiring assistance with Hearing aides are potentially impacted by this citation. Social Services has audited 100% residents with Hearing Aide, to ensure care plan is in place. The Social Services Director will inservice all Nursing Staff regarding hearing aide management and resident usage. The Social Services Director, or designee, will conduct weekly audits x 4, then monthly audits x 90 days on residents with hearing aides to ensure they are being used appropriately. Audits will include resident interviews to ensure they are being offered and used appropriately. Results of audits will be reviewed by facility QAPI committee to ensure ongoing compliance.

Based on interview and record review it was determined the facility failed to take action on critical lab values for 1 of 1 sampled resident (#85) reviewed for death. This placed residents at risk for unmet medical needs. Findings include: According to the American Diabetes Association, "low blood sugar is when your blood sugar levels have fallen low enough that you need to take action to bring them back to your target range. This is usually when your blood sugar is less than 70..." Low blood sugar can cause confusion, lethargy, headaches and seizures. Resident 85 admitted to the facility in 9/2021 with diagnoses including esophagitis (inflammation of the esophagus) and malnutrition. A 10/23/21 Lab Results Report revealed Resident 85 had a blood glucose level of 29. The report indicated the result was a Critical Value. Mayo Clinic defines a critical value lab a result that represents a pathophysiologic state at such variance with normal as to be life-threatening unless something is done promptly and for which some corrective action could be taken. The lab reported the critrical value result via telephone to Staff 10 (Licensed Nurse) on 10/23/21 at 12:58 PM. A review of the resident's electronic medical record did not indicate any documentation of the critical lab value notification or any documentation to indicate an assessment of the resident was done related to her/his critically low glucose level. A 11/17/21 Lab Results Report revealed Resident 85 had a blood glucose level of 51. The report indicated the result was a Critical Value and the lab reported the result via telephone to Staff 15 (Licensed Nurse) on 11/17/21 at 2:31 PM. A review of the resident's electronic medical record did not indicate any documentation of the critical lab value notification or any documentation to indicate an assessment of the resident was done related to her/his critically low glucose level. On 2/23/22 at 10:10 AM Staff 2 (DNS) reported if a resident had a critical lab value, she expected staff to notify the physician immediately. She stated she expected staff to follow the facility's hypoglycemia (deficiency of glucose in the bloodstream) protocol for a critically low blood glucose level. Staff 2 said she expected to see documentation related to the incident.

Resident 85 is no longer at the facility. All residents with Critical glucose levels may be impacted by this citation. 100% audit of all current residents with glucose/CBG monitoring on last 30 days has been reviewed by RCM, any follow up indicated has been completed. The Director of Nursing will inservice all facility Registered Nurses and Licensed Practical Nurses on appropriate follow to Critical Lab Values, including documentation of actions taken and notification of health care providers. Resident Care Managers, or designee, will review ongoing (M-F) to ensure Critical Lab Values are being followed up and documented appropriately. The Director of Nursing, or designee, will conduct weekly audits x 4, then monthly audits x 90 days regarding appropriate follow up and action on Critical Lab Values. Results of audits will be reviewed by facility QAPI committee to ensure ongoing compliance.

Based on interview and record review it was determined the facility failed to provide restorative services for 1 of 1 sampled resident (#25) reviewed for mobility. This placed residents at risk for decreased range of motion and mobility and decreased psychosocial well-being. Findings include: Resident 25 admitted to the facility in 2017 with diagnoses including muscle weakness, difficulty in walking and depression. The 9/9/20 care plan indicated staff were to provide the resident with restorative services three times a week to maintain and improve impaired physical mobility. Staff were to follow a printed exercise program. A 10/5/21 Physical Therapy Evaluation & Plan of Treatment revealed Resident 25 demonstrated decreased range of motion in ADL performance and increased pain. The therapy evaluation indicated the resident would benefit from physical therapy and restorative services. Without interventions the resident may become more depressed. The Restorative Service Monitor reviewed from 1/24/22 through 2/28/22 revealed restorative services were not offered 10 out of 35 days. On 2/14/22 at 3:00 PM Resident 25 stated a few months prior she/he had a printed exercise workout program and staff assisted her/him with exercise. Resident 25 stated staff lost the exercise program and they no longer offered or assisted her/him with exercise. Resident 25 stated she/he frequently asked staff to assist her/him with exercises but became discouraged and gave up after being told they did not have time to assist. Resident 25 further stated she/he often became depressed when she/he thought about her/his loss of strength and independence. On 2/15/22 at 10:48 AM Staff 16 (CNA) stated the facility did not have a designated restorative aid and he did not know if Resident 25 received restorative services. On 2/16/22 at 3:18 PM Staff 7 (Resident Care Manager) stated she expected staff to provide restorative therapy per the resident's care plan. Staff 7 confirmed the facility failed to offer restorative therapy and the resident experienced a decline in ROM and ADL performance.

Resident 25 has been discharged All residents on Restorative program are potentially impacted. 100% audit of residents on restorative services has been completed by RCMS, to identify any other resident potentially impacted. The Director of Nursing will inservice all facility Nursing staff regarding Restorative Services. Education will also be provided to Resident Care Managers to review Care Plans in order to ensure appropriate Restorative Services are being provided. Resident Care Managers , or designee, will review ongoing to ensure Resident Care Plans are being followed and up to date related to Restorative Services. The Director of Nursing, or designee, will conduct weekly audits x 4, then monthly audits x 90 days regarding appropriate follow up and action on Care Plan compliance related to Restorative Services. Results of audits will be reviewed by facility QAPI committee to ensure ongoing compliance.

Based on interview and record review it was determined the facility failed to provide care in accordance with the care plan regarding a safe transfer for 1 of 1 sampled resident (#25) reviewed for accidents. This placed residents at risk for accidents. Findings include: Resident 25 was admitted to the facility in 2017 with diagnoses including muscle weakness and difficulty walking. The 5/28/19 care plan indicated staff were to ensure wheelchair anti-tip bars were in the downward position before a transfer to keep the wheelchair from tipping backwards. On 2/22/22 at 4:50 PM Resident 25 stated on 2/18/22 after she/he was transferred into the wheelchair she/he asked the CNA to elevate the foot rests. Resident 25 stated when the CNA pulled up on the foot rests the wheelchair tipped backwards, and the resident hit her/his head on the floor. Resident 25 stated the CNA told her/him she did not have the anti-tip bars facing down to prevent the wheelchair from tipping backwards. The 2/22/22 Fall Post Assessment Summary revealed staff failed to ensure the resident's anti-tip devices on the back of the wheelchair were in the correct position. On 2/22/22 at 5:00 PM Staff 20 (CNA) stated Resident 25 was sitting in her/his wheelchair and asked her to adjust the foot rests. Staff 20 stated when she pulled the resident's foot rests upward the resident's wheelchair tipped backwards. Staff 20 stated before adjusting the resident's foot rests she did not check to see if the residents anti-tip bars were facing downward. Staff 20 stated she was not sure if this was on the resident's care plan. On 2/22/22 at 5:25 PM Staff 7 (Resident Care Manager) stated she was not aware of Resident 25's 5/28/19 care plan that indicated staff were to ensure the wheelchair anti-tip bars were in the downward position before a transfer. Staff 7 confirmed the facility did not follow the care plan.

Resident #25 has been discharged. Any resident using anti-tip bars may be impacted by this citation. 100% audit of all residents with anti-tip bars has been completed, to ensure care plan in place. The Director of Nursing will inservice all facility Nursing staff to ensure anti-tip bars are in place, pre care plan. The Director of Nursing, or designee, will conduct weekly audits x 4, then monthly audits x 90 days regarding CNAs following resident Care Plans related to anti-tip bars. Results of audits will be reviewed by facility QAPI committee to ensure ongoing compliance.

Based on observation, interview and record review it was determined the facility failed to maintain acceptable parameters of nutritional status for 3 of 3 sampled residents (#s 2, 13 and 40) reviewed for nutrition. This placed residents at risk for weight loss. Findings include: 1. Resident 40 was admitted to the facility in 2021 with diagnoses including a stroke. A Physician Assistant (PA) Admission Note on 9/16/21 indicated Resident 40 was eating well and weighed 144.6 (lbs). Resident 40's Progress Notes revealed the following: 10/21/21: A Weight Warning revealed the resident weighed 140.3 lbs. 10/26/21: The resident was noted to have confusion, bilateral weakness and was unable to hold a spoon on her/his left side. 11/9/21: The resident complained of increased weakness, numbness and tingling to her/his left hand, increased weakness to right hand and a decrease in ability to feed self. 11/10/21: A Weight Warning indicated the resident weighed 137.3 lbs with increased weakness in her/his hands. The resident recently asked to be fed, however was able and did feed self. 11/19/23: A Weight Warning indicated the resident weighed 135.1 lbs. 11/23/21: A Weight Warning indicated the resident weighed 130.3 lbs. 12/3/21: Staff 7 (Resident Care Manager) documented the resident weighed 131.6 lbs. and had decreased sensation to her/his upper extremities. A 12/17/21 NAR (Nutrition at Risk) meeting note revealed Resident 40 weighed 129.1 lbs. and had an overall average of 47 percent food intake. The meeting information indicated the resident had numbness to her/his bilateral upper extremities and was unable to grasp utensils or hold a cup. Resident 40's 12/23/21 Quarterly MDS revealed she/he experienced weight loss and her/his weight was 128 lbs. A 1/7/22 NAR meeting note indicated the resident weighed 124.8 lbs. and she/he continued to have difficulty feeding herself/himself due to an inability to manipulate silverware. A 1/14/22 NAR meeting note indicated Resident 40's physical limitations "previously mentioned may have resolved" and she/he was able to eat independently. The meeting notes revealed the resident was presented with food and when staff returned, she/he had eaten the meal. The monitoring meetings were changed to bi-weekly due to "slower weight loss" by the resident. A 2/4/22 NAR meeting note revealed Resident 40's weights were stabilized with current interventions and she/he was no longer a candidate for NAR and it would be discontinued. The note indicated the resident "complained" she/he was unable to manipulate utensils due to a physical barrier but was able to use a cell phone and sign forms. The resident's admit weight was 144.6 lbs. and five months later on 2/20/22 her/his weight was 127.2 lbs. for a significant loss of 17.4 lbs. or 12 percent of her/his total body weight. Resident 40's care plan revealed she/he had "potential for impaired nutrition related to Covid-19 required social limitations, need for set-up assist with meals and increased caloric need related to pressure wound." Care planned interventions included: assistance with menu selection, provision of dining assistive devices including a cup with handles and "C handled" devices (fork and spoon for all meals), cut up all foods, set-up assistance and total assistance with meals. On 2/9/22 at 1:10 PM Staff 11 (CNA) delivered a meal tray to Resident 40's room. The meal tray included a covered plate with the main entree, a brownie on a separate plate, a carton of milk and an adaptive utensil/spoon. Staff 11 cut up the main entree for the resident and placed a straw in the carton of milk. The resident asked Staff 11 to help her/him with placing the adaptive utensil/spoon on her/his right hand. Staff 11 had difficulty placing the adaptive utensil/spoon on the resident's right hand. Staff 11 left the room. The resident was not assisted to an appropriate upright position to eat and the plate with the main entree did not have raised sides to facilitate easier scooping of bites of food. The resident was observed to be unable to use her/his hands without difficulty when attempting to move an item on the tray. The surveyor asked Resident 40 how she/he would eat the meal. Resident 40 stated it would take her/him a couple hours to eat due to using the utensil was "almost impossible" and she/he usually gave up. The resident further stated she/he was reluctant to ask for help because staff report being short-staffed or they did not have time to assist her/him. When the resident tried to scoop up a bite of food she/he experienced problems and gave up after several attempts. The resident stated she/he was going to eat the brownie and drink the milk. The resident had to rotate the tray so she/he could access the carton of milk that was located on the far side of the tray out of her/his reach. On 2/16/22 at 10:25 AM Staff 11 (CNA) stated Resident 40 ate in bed, required setup for meals and staff put the utensils in her/his hand. Staff 11 indicated the resident "did pretty well" with how much she/he was able to eat but did get frustrated and did not eat all of the meal. On 2/17/22 at 11:03 AM Staff 9 (CNA) indicated the resident required setup for meals and some assist because lunch and dinner were more difficult than breakfast for her/him to manage. Staff 9 stated the resident used adaptive utensils that needed to be placed on her/his hand and she/he did have some difficulty manipulating them at times. Staff 9 stated the resident required assist with actually eating at times when the food was more difficult for her/him to manage. During an interview on 2/21/22 at 4:28 PM Witness 1 (Family) stated Resident 40 required meal setup and also required assist with eating due to she/he was unable to manipulate the utensils. On 2/23/22 at 2:54 PM Staff 7 and the surveyor reviewed the information related to the resident's need for assistance with eating. Staff 7 stated there "should have been help" provided to the resident during the meal and she acknowledged Resident 40 lost weight. 2. Resident 13 was admitted to the facility in 2019 with diagnoses including Parkinson's disease (central nervous system disorder) and rheumatoid arthritis (chronic inflammatory disorder of the joints). Resident 13's Care Plan indicated she/he had "potential/impaired" nutrition related to decreased cognition, Parkinson's disease and changes in appetite (revised on 5/22/20). Care planned interventions included assistance with menu selections, use of red foam long handled utensils with all meals, divided plates, assistance with meals, snacks throughout the day and a dietary supplement. A 2/2/22 Progress Note (PN) revealed a Weight Warning for Resident 13's weight of 141.4 lbs. The PN indicated the resident received a dietary supplement twice a day, meal intakes averaged 67 percent and "will continue to monitor." The medical record revealed Resident 13's weight on 8/5/21 was 157.6 lbs. and on 2/5/22 her/his weight was 140.3 for a significant loss of 17.3 lbs. or 10.9 percent of her/his total body weight in six months. A 2/7/22 PN indicated a Weight Warning related to the resident's significant weight loss and a Nutrition at Risk (NAR) interdisciplinary team would assess the resident for weight loss. A 2/8/22 Weight/Nutrition at Risk Assessment (NAR) revealed the resident experienced a 7.1 percent weight loss in 90 days and needed more assistance during meals. The assessment indicated the resident had progressive rheumatoid arthritis with significant contractures in both hands. The resident had become unable to feed self, could be forgetful and required assistance with eating at times. During an interview on 2/8/22 at 5:42 PM Witness 4 (Family) revealed Resident 13 had limited mobility with her/his hands and was not eating as well as she/he had been. Witness 4 was aware of the resident's weight loss and expressed concern due to the pain in the resident's hands and her/his inability to use the utensils very well. On 2/16/22 at 10:15 AM Staff 11 (CNA) stated Resident 13 preferred to eat all meals in bed, was unable to use any utensils and was dependent with eating due to pain in her/his arms and hands. Staff 11 indicated the resident usually ate about 75 percent of her/his meals. On 2/22/22 at 2:19 PM Staff 12 (Licensed Nurse) stated Resident 13 did fairly well with eating and mostly ate independently. Staff 12 indicated the resident was able to manipulate the utensils and did not complain of problems while eating. On 3/1/22 at 12:13 PM Staff 13 (Licensed Nurse) stated the resident experienced a decline needed assistance with eating for awhile but staff only recently began providing the assistance. During an interview on 3/2/22 at 1:38 PM Staff 4 (Resident Care Manager) reviewed the resident's current weight loss with the surveyor. Staff 4 indicated the resident was "fairly dependent" with eating but also reluctant to ask for assistance. Staff 4 stated generally the Dietary Manager initiated a NAR assessment and the resident was last reviewed in 2020. Staff 4 stated the resident liked the new nutritional frozen treat being provided as a supplement. No additional information was provided. , 3. Resident 2 was admitted to the facility in 1/2020 with diagnoses including heart failure and dysphagia (difficulty or discomfort in swallowing). The 1/24/20 care plan indicated the resident was at risk for impaired nutrition related to change in ability to feed self. Resident 2 required total assistance from staff with meals and was to eat in the main dining room following COVID-19 precautions. Staff were to weigh the resident twice a week. A 4/27/20 physician order revealed the resident was on a Fluid Enhancement Program (FEP) and staff were to give 180 ml of fluids four times a day for fluid enhancement. A review of Resident 2's TARs from 12/1/21 through 2/17/22 revealed the resident received the prescribed amount of 180 ml fluid enhancement only six out of 314 attempts. The 2/3/21 care plan indicated the resident was at risk for dehydration and fluid imbalance related to diuretics, and needed assistance with ADLs. Staff were to monitor for signs of dehydration. Staff were to encourage and offer water with every incontinent care episode. A 10/2/21 physician order indicated the resident was to receive Mirtazapine (appetite stimulant) for appetite. On 1/3/22 the resident weighed 168.9 pounds. On 1/20/22 labs results revealed the resident's Blood Urea Nitrogen (BUN) ratio was high. Lab values indicated dehydration. On 1/27/22 the resident weighed 162.0 pounds. A 2/3/22 Nutritional Weight Note indicated the resident's average meal intake was 60% and fluid intake was 456 ml. The note indicated no recent labs reviewed. On 2/7/22 the resident weighed 153.3 pounds A 2/4/22 Nutritional Weight Note indicated the resident's weights were stable and she/he was no longer a candidate for Nutritional at Risk (NAR). On 2/7/22 at 11:35 AM Resident 2 was observed laying in bed during lunch time. Resident 2 was unable to complete an interview. On 2/8/22 at 11:45 AM Resident 2 was observed lying in bed during lunch time. On 2/9/22 at 12:18 PM Resident 2 was observed lying in bed during lunch time. On 2/9/22 at 12:30 PM Staff 17 (Licensed Nurse) stated she was aware of the resident's decreased meal intake, but she was not aware if the resident had a significant weight loss. Staff 16 stated Resident 2 used to eat her/his meals in the main dining room but "currently the facility was not allowing communal dining." On 2/9/22 at 12:41 PM Staff 16 (CNA) stated Resident 2 enjoyed eating her/his meals in the main dining room and used to have a good appetite but in 12/2021 the facility closed all main dining due to COVID-19 and was not sure when it would re-open. Staff 16 stated Resident 2 lost a lot of weight since she/he could not eat in the main dining room. The 2/11/22 Nutrition Weight Note indicated the resident's meal intake average was 43% and fluid intake with meals averaged 489 ml/day. The 2/11/22 Multidisciplinary Care Conference indicated Witness 2 (family) and Witness 3 (family) attended the meeting and were informed the resident's meal and fluid intake was below a 5/2021 RD recommendation. Witness 2 stated when they visited Resident 2 she/he frequently requested fluids, drank them when offered and was concerned staff were not offering enough fluids. A 2/11/22 physician order indicated Resident 2 to receive magic cup frozen nutritional treats after meals for weight loss. A 2/16/22 Dietitian Assessment indicated the resident had a significant weight loss over the past 180 days. Resident 2's current meal intake was 25-50% and fluid intake less than 500 ml/day. Resident 2's intakes were below her/his body's needs. Lab results on 1/20/22 suggested possible dehydration. On 2/16/22 at 11:00 AM Staff 18 (CNA) stated Resident 2 used to get up to eat in the main dining room and she/he required assistance with all meals and beverages. Staff 18 stated she was told last month the dining room was closed due to COVID-19 and was not told when it would re-open. On 2/16/22 at 4:38 PM Staff 6 (Resident Care Manager) stated prior to a few months ago Resident 2 ate her/his meals in the main dining room and she/he had a better meal intake. Staff 6 stated she was told all communal dining was closed due to COVID-19 and she did not know when it would resume. Staff 6 stated the resident was reviewed weekly during the NAR (Nutritional at Risk) meetings and continued to lose weight. On 2/21/22 Resident 2 weighed 149.0 pounds. A review of the resident's weights from 1/3/22 through 2/21/22 indicated an 11.8% weight loss. On 2/22/22 at 1:44 PM Staff 18 stated Resident 2 now ate meals in her/his bed and was not able to stay awake during meals. Staff 18 stated when the resident ate in the dining room she/he was more alert and ate more food. On 2/23/22 at 3:16 PM Staff 2 (DNS/Infection Preventionist) acknowledged the 11/15/21 CMS Memorandum Summary authorized Nursing Facilities to resume communal activities and dining and confirmed the facility was not providing communal dining. On 2/24/22 at 9:44 AM Witness 2 (family) stated since Resident 2 was admitted to the facility she/he continued to lose weight and they did not feel staff were qualified to meet her/his dietary needs. Witness 2 stated prior to a few months ago the resident enjoyed eating her/his meals in the dining room but due to COVID-19 ate in her/his room. Witness 2 stated when they came to visit Resident 2 she/he frequently asked for snacks and fluids and consumed most of them when offered. Witness 2 stated the resident always had to wait a long time before staff came to assist her/him with meals. Witness 2 stated staff told them this was because they were short staffed and did not have time to feed the resident sooner. Witness 2 stated by the time staff provided assistance the resident was asleep and they felt staff were impatient. On 2/24/22 at 10:40 AM Witness 3 (family) stated Resident 3 used to have a good appetite and looked forward to eating her/his meals in the dining room, but for the past few months it was closed due to COVID-19 precautions. Witness 3 stated staff assisted the resident with meals in bed. Witness 3 stated Resident 2 never ate her/his meals in bed and they felt it did not honor her/his preferences. Witness 3 stated they came to visit the resident a couple times a week and she/he frequently appeared to be thirsty and they would sometimes wait for hours before staff checked on the resident. Witness 3 stated when the resident asked for fluids they had to go and find staff to assist her/him. During an interview on 2/25/22 at 4:00 PM Staff 6 (Resident Care Manager) reviewed the resident's current weight loss, RD Assessments, NAR notes, lab results and care plan interventions with the surveyor. Staff 6 indicated the resident was dependent on staff for meal assistance and was care planned to eat in the main dining room but was not eating in the dining room due to COVID-19. Staff 6 further stated she did not review the RD assessment and she was not aware of any recent labs suggesting dehydration. Staff 6 confirmed this should have been reviewed during the NAR meetings and the physician should have been notified. Staff 6 stated the facility should have attempted weight loss interventions sooner and acknowledged Resident 2 had significant weight loss.

Resident #2 is no longer at the facility Resident #13 was comprehensively assessed on 2/8/2022 and interventions per assessment implemented Resident #40 weight-loss identified on 10/22/21, comprehensive nutritional assessment completed on 12/3/21. Re-assessment and implementation of new interventions continue. All residents with un-identified weightloss are at potential risk related to this citation. 100% audit to identify any other residents with un-identified weightloss has been completed. The Director of Nursing will inservice all facility Nursing staff on facility Nutrition at risk protocol and assistance with meals, per resident care plan and as indicated. The Dietary Manager will inservice all Resident Care Managers on identifying residents in need of Nutrition at Risk Committee enrollment. Weights will be reviewed M-F by RCM and Dietary Manager for Nutrition risk review. The Director of Dietary, or designee, will conduct weekly audits x 4, then monthly audits x 90 days regarding Meal assistance for residents and identification of residents requiring Nutrition at Risk Committee involvement. Results of audits will be reviewed by facility QAPI committee to ensure ongoing compliance.

Based on interview and record review it was determined the facility failed to ensure medications were monitored prior to administration for 1 of 5 sampled residents (# 82) reviewed for medications. This placed residents at risk for adverse side effects. Findings include: 1. Resident 82 was admitted to the facility in 7/2021 with diagnoses including heart disease, diabetes, acute osteomyelitis (bone infection) of the left ankle and foot and amputation of two toes on the left foot. a. According to the American Diabetes Association, normal CBG levels for a person with diabetes are 80 to 130. The resident's Care Plan indicated she/he was at risk for high and low blood sugar levels due to the diagnosis of diabetes. Care planned interventions included to notify the physician when the resident's CBG levels were outside of parameters. Physician Orders dated 7/19/21 included Humulin N insulin (intermediate acting) 36 units in the morning and 14 units with supper. Physician Orders dated 10/4/21 included: * CBGs daily before breakfast and dinner. * Glucagon (hormone used for severe hypoglycemia/low blood sugar) Emergency Kit 1 mg inject intramuscularly PRN for CBG less than 70, give in accordance with hypoglycemia protocol/orders or CBG less than 60, lethargic, unconscious or has seizure and call MD, (also see Glucose Gel order). * Glucose Gel 40% (used to treat very low blood sugar) one dose (one tube) by mouth PRN for hypoglycemia less than 70, give in accordance with hypoglycemia protocols/orders. The resident's record did not include parameters for when CBG levels were higher than normal levels. A 10/26/21 Progress Note (PN) indicated a Licensed Nurse documented Resident 82's dose of 14 units of insulin was held because her/his CBG was 120 before supper. There were no physician's orders to hold the insulin. The nurse rechecked the resident's CBG after eating and it was 111 and noted it was a "good thing it was held." The resident's CBG level was 195 the following morning. The medical record did not indicated Resident 82's physician was contacted. Resident 82's MARs from 12/1/21 through 2/10/22 revealed the following CBG results: 12/2021: 12/12: 252, 12/13: 250, 12/14: 327, 12/15: 336, 12/16: 271, 12/17: 260, 12/18: 261, 12/19: 302, 12/22: 328 and 260, 12/23: 290, 12/24: 402 and 315, 12/25: 260, 12/29: 252, and 12/30: 380. 1/2022: 1/2: 362, 1/5: 260, 1/11: 289, 1/14: 270, 1/15: 263, 1/16: 268, 1/17: 346, 1/18: 275, 1/20: 296, 1/23: 303, 1/24: 324, 1/25: 307, 1/26, 267, 1/27, 282, 1/28: 420, and 1/29: 290. 2/2022: 2/1: 291, 2/5: 290, 2/6: 278 2/7: 313, and 2/10: 282. There was no documented evidence Resident 82's high CBG levels were reported to the physician. On 2/22/22 at 1:30 PM Staff 13 (Licensed Nurse) indicated there was no facility protocol for high and low CBG levels. Staff 13 stated she reviewed a resident's previous CBG trends and meals eaten then decided whether to call the physician. Staff 13 indicated she would notify the physician for a CBG greater than 450. b. Resident 82's Care Plan indicated she/he had impaired heart function related to high blood pressure and heart failure. The resident's medical record revealed she/he received the following cardiac medications: * Metoprolol ER (antihypertensive) - The Nursing 2022 Drug Handbook recommends: Always check apical pulse (site on left side of chest with use of a stethoscope) prior to giving, if less than 60 beats per minute, hold and notify physician to verify dose; for diabetics monitor CBGs closely as drug masks common signs and symptoms of hypoglycemia and monitor blood pressure frequently. * Amiodarone (antiarrhythmic) - The Nursing 2022 Drug Handbook recommends: Monitor pulse and blood pressure frequently. * Losartan Potassium (antihypertensive) - The Nursing 2022 Drug Handbook recommends: Monitor blood pressure closely. * Torsemide (diuretic) - The Nursing 2022 Drug Handbook recommends: Monitor blood pressure closely. Resident 82's MARs from 12/1/21 through 2/10/22 revealed the following: a. The resident had the following: on 12/1/21 a pulse of 58, on 12/16/21 a pulse of 56 and on 12/23/21 a pulse of 58 with a blood pressure of 114/60. b. On 12/19/21 the metoprolol and amiodarone were held for a pulse of 68 and blood pressure of 110/92. On 12/26/21 the two medications were held for a pulse of 64 and no blood pressure documented. c. The resident had the following: on 1/2/22 a blood pressure of 112/58, on 1/7/22 a pulse of 52, on 1/9/22 a pulse of 58, on 1/16/22 a blood pressure of 110/58, on 1/19/22 a pulse of 58, on 1/22/22 a blood pressure of 110/60 and on 1/26/22 a pulse of 52. On 1/4/22 the metoprolol and amiodarone were held for a pulse of 58 and blood pressure of 108/58. d. On 2/2/22 the resident had a pulse of 58. The resident's medical record included no documentation of parameters to guide staff for holding medications related to pulse or blood pressure levels. On 2/22/22 at 1:30 PM Staff 13 (Licensed Nurse) verified there were no facility guidelines related to monitoring pulse and blood pressure results. On 3/2/22 at 1:51 PM Staff 4 (Resident Care Manager) reviewed the information regarding the lack of parameters for Resident 82's CBG levels and cardiac medications. Staff 4 acknowledged there were no facility protocols for CBG levels or monitoring for cardiac medications. Staff 4 stated he would not have held the resident's insulin on 10/26/21 and was not sure what happened in that situation. Staff 4 further stated there were no facility blood pressure or pulse parameters unless ordered by the physician but they could be requested. ,

Resident 82 orders for blood glucose parameters has been received from provider. All residents with blood glucose monitoring are potentially impacted by this citation. 100% audit of all residents with blood glucose monitoring has been completed to ensure parameters for notification of provider. The Director of Nursing will inservice all facility Nursing staff on facility policy for blood glucose parameters, notification and documentation of interventions and notification The Director of Nursing, or designee, will conduct weekly audits x 4, then monthly audits x 90 days for Blood glucose parameter and notification of provider, per order. Results of audits will be reviewed by facility QAPI committee to ensure ongoing compliance.

Based on observation, interview and record review it was determined the facility failed to ensure behaviors were identified and monitored related to the use of psychotropic medications (any drug that affects brain activities associated with mental processes and behavior) for 3 of 5 sampled residents (#s 25, 46 and 62) reviewed for medications and position/mobility. This placed residents at risk for adverse medication side effects. Findings include: 1. Resident 62 was admitted to the facility in 2021 with diagnoses including anxiety disorder, depression and insomnia. The resident's medical record revealed she/he received the following psychotropic medications: Seroquel (psychotropic) for anxiety. Ramelteon (hypnotic) for insomnia. Zoloft (antidepressant) for depression. Ativan (anxiolytic) for anxiety. The resident's 3/31/21 Care Plan revealed the following: * Anxious behavior related to a several year history of anxiety, a new environment, an acute change in health status, compromised independence, worrying about family and pain/comfort. See psychotropic medication plan of care. * Sleeplessness/Insomnia related to history of insomnia, new environment, acute change in health status, pain/comfort and worrying about family. * Resident may act sad/depressed related to acute change in health status, adult failure to thrive, worrying about family and pain/comfort. The medical record lacked documentation of resident specific behaviors to describe how she/he displayed anxiety, depression or insomnia. There was no direction to staff to document/monitor when the resident experienced behaviors related to the use of the psychotropic medications to determine their effectiveness. A 10/7/21 Behavior Psychotropic Meeting indicated the resident's targeted behaviors were "some tearfulness and worry" due to her/his spouse being in the hospital and the resident expressed "being a bit shaky." No time or frequency was documented for the resident's behaviors. A 1/13/22 Behavior Psychotropic Meeting revealed Resident 62 was worried about her/his family and their illnesses, continued need for a feeding tube and not being able to eat regular food. No time or frequency of behaviors was noted. On 2/14/22 at 11:49 PM Staff 3 (Social Services Director) attempted to locate the resident's psychotropic medication plan of care and indicated one was not developed. On 2/17/22 at 3:26 PM Staff 8 (Licensed Nurse) indicated the resident did not have behaviors but she/he worried a lot about her/his family. Staff 8 stated the resident was always pleasant but was overwhelmed at times with her/his medical issues. During an interview on 3/1/22 at 3:08 PM Staff 4 (Resident Care Manager) and the surveyor discussed the resident's use of psychotropic medications and the need to identify how she/he displayed anxiety, depression or insomnia and for staff to provide monitoring. Staff 4 was not aware the resident did not have a psychotropic medication care plan. No additional information was provided. , 2. Resident 25 admitted to the facility in 2017 with diagnoses including depression. The 8/26/19 Behavioral Assessment revealed Resident 25 stated she/he often felt like she/he did not have anything to live for after her/his stroke. A 11/26/21 physician order indicated the resident received Bupropion (an antidepressant) daily. The 5/25/17 care plan revealed the resident may act sad and/or depressed related to acute change in health status and compromised independence. Staff were to refer to the psychotropic medication care plan. The 5/25/17 psychotropic care plan indicated staff were to see the behavior care plan. The 5/19/17 behavior care plan indicated staff were to see the behavior monitor. A review of Resident 25's Behavior Monitors did not identify what caused the resident's depression and did not include resident-centered interventions or monitoring to address her/his depression. On 2/14/22 at 3:00 PM Resident 25 stated she/he took antidepressant medications but they were not always effective. Resident 25 stated she/he often felt depressed because she/he lost her/his strength, mobility and independence and was told by staff they did not have time to assist her/him. Resident 25 further stated she/he did not feel like her/his life was meaningful. On 2/16/22 at 3:30 PM Staff 7 (Resident Care Manager) confirmed the resident's behavior monitor was not resident-centered related to what caused the resident's depression. 3. Resident 46 admitted to the facility in 2017 with diagnoses including depression and bipolar (personality) disorder. The 11/27/19 care plan revealed the resident used psychotropic medication related to depression and bipolar disorder. The staff would evaluate the effectiveness of the medication and monitor for side effects. A 12/20/21 physician order indicated the resident received Amitriptyline (an antidepressant) daily and Aripiprazole (an antipsychotic) daily. A review of Resident 46's 1/2022 and 2/2022 Behavior Monitors did not reveal monitoring related to the psychotropic medications. On 2/16/22 at 3:30 PM Staff 7 (Resident Care Manager) confirmed there was no monitoring in place to monitor for side effects or the effectivness of the psychotropic medications.

Resident 25 has discharged from the facility. Resident 62- Care plan has been updated to include resident specific behaviors and psychoactive monitoring. Resident 46 – Care plan revised to include monitoring of psychoactive medications. 100% audit of all current residents on psychoactive medications has been completed to ensure specific target behaviors are reflected in resident care plan and psychoactive medication care plan is in place, as indicated. The Director of Nursing will inservice all facility nursing and social services staff on documentation of behaviors, monitoring of side effects by exception and through Behavior/Psychotropic meeting assessment. Resident Care Managers and Social Service Department will review Target Behavior Monitoring on each scheduled day. The Director of Nursing, or designee, will conduct weekly audits x 4, then monthly audits x 90 days regarding appropriate documentation being provided related to psychotropic medications. Results of audits will be reviewed by facility QAPI committee to ensure ongoing compliance.

****************************************** OAR 411-085-0320 - Residents' Rights: Charges and Rates Refer to F-582 ****************************************** OAR 411-086-0110 - Nursing Services: Resident Care Refer to F-676, F-684 ****************************************** OAR 411-086-0140 - Nursing Services: Problem Resolution and Preventive Care Refer to F-689, F-692, F-757, F-758 ******************************************* OAR 411-086-0150 - Nursing Services: Restorative Care Refer to F-688 ******************************************