8
Inspections on file
14
Deficiencies cited
4
Visits with none
0
Substandard care
0
Immediate jeopardy

The most recent inspection on file for Sanctuary at Tuttle Crossing The took place on November 20, 2025. Across the 8 inspections published by the Ohio Department of Health, surveyors cited 14 deficiencies.

A deficiency is a rule the surveyor found the facility was not meeting. Ohio inspects against two rule books at once, so most findings carry a federal code and an Ohio code for the same problem; each is counted once here, the way the state counts it. Correction dates are the state's confirmation that the issue was fixed.

This report reproduces what Ohio publishes and nothing else. Of the 8 inspections listed, the state publishes the surveyor's written findings for 4; for the other 4 it publishes only the date, the type of visit and the number of deficiencies - 4 of which found none.

Facility Details

Ohio license number
#2195R
County
Franklin
Administrator
Kevin Welsh
Director of nursing
Erin Phillips
Phone
(614) 760-8870
Ownership
Non Profit - Corporation

Inspections

8 on file · 14 deficiencies
November 20, 2025Licensure survey6 deficiencies
R-0344Prescribed meds kept in locked storageOhio citation
What the surveyor found

Based on observation, medical record review, and staff interview, the facility failed to ensure safe storage of prescription medication. This affected one (#24) of four residents reviewed for medication administration and storage. The facility census was 28.

Findings include:

Review of the medical record revealed Resident #24 was admitted to the facility on 04/16/25 with diagnoses including chronic kidney disease, gastroesophageal reflux disease without esophagitis, anemia, and major depressive disorder.

Review of the initial health assessment for Resident #24, dated 03/28/25, revealed the resident should not self-administer medications due to medical, physical, or cognitive reasons, and medications should be managed by pharmacy service and administered by the facility nursing staff.

Observation and interview on 11/19/25 at 12:18 P.M. revealed Licensed Practical Nurse (LPN) #109 was administering medication to Resident #24. Resident #24 stated to LPN #109 she did not want to take her Senna (a laxative). Resident #24 pointed to two cups on the counter, both of which had a Senna tablet, and one of the cups also had a blue pill which LPN #109 identified as Resident #24's antidepressant, Zoloft 50 milligram (mg) tablet. LPN #109 confirmed the medications in Resident #24's room, collected the medicine in the two cups, and coordinated with the unit manager, Registered Nurse (RN) #222, to destroy the medications.

Interview on 11/20/25 at 12:18 P.M. with RN #206 stated Resident #24 sometimes did not want to take her medicine right away and the resident will tell the nurse to put it aside. RN #206 stated if she were to find medication in the room, she would collect it and destroy it.

Interview on 11/20/25 at 1:30 P.M. with the Director of Nursing (DON) stated if medication was found in the room, it should be collected and destroyed.

This deficiency is a recite to the annual survey completed 02/19/25.

Rule
Ohio Administrative Code - residential care rules
R-0362Accounting of held resident funds, written authorizationOhio citation
What the surveyor found

Based on review of resident trust documents, staff interview, and policy review, the facility failed to ensure authorizations for the facility to manage resident personal fund accounts were witnessed and the witness was in no way connected to the facility or the Administrator. This affected two (#30 and #26) of three residents reviewed for resident funds. The facility census was 28.

Findings include:

1. Review of an undated document titled, Resident Agreement Resident Personal Account

Rule
Ohio Administrative Code - residential care rules
R-0391Resident incidents and log; identify resident upon requestOhio citation
What the surveyor found

Based on medical record review, resident and staff interview, review of the incident log, and review of a witness statement, the facility failed to document on the incident log an incident in which a was found unresponsive on the floor requiring intervention. This affected one (#38) of five residents reviewed for incidents. The facility census was 28.

Findings include:

Review of the medical record revealed Resident #38 was admitted to the facility on 09/06/23 with diagnoses including dementia, type II diabetes with diabetic neuropathy, and chronic pain.

Interview with Resident #31 on 11/20/25 at 9:05 A.M. stated he was sad as a result of seeing Resident #38 deceased on the floor across the hall in the early morning hours.

Review of facility incident log revealed no entry of Resident #38 being found deceased on the floor.

Interview with Assistant Administrator (AA) #101 confirmed Resident #38 died and confirmed the incident was not on the incident log. AA #101 noted the police came to the facility when emergency services were called.

Review of a handwritten witness statement from 10/20/25 by Registered Nurse (RN) #228 revealed Resident #38 was found unresponsive on the floor in his room and RN #228 initiated cardiopulmonary resuscitation (CPR).

Interview on 11/20/25 at 1:30 P.M. with the Director of Nursing (DON) confirmed Resident #38 was found on floor unresponsive; however, because the resident died, they did not put the incident on the incident log.

Rule
Ohio Administrative Code - residential care rules
R-0615Fire drill requirementsOhio citation
What the surveyor found

Based on fire drill documentation review, staff interview, and policy review, the facility failed to ensure residents capable of self-evacuation were actually evacuated to safe areas or to the facility exterior in at least two fire drills a year on each shift as required. This had the potential to affect all 28 residents residing in the facility. The facility census was 28.

Findings include:

Review of facility fire drill documents revealed the facility conducted fire drills on 02/27/25, 03/27/25, 04/25/25, 05/29/25, 06/17/25, 07/11/25, 08/29/25, 09/02/25, and 10/31/25 and there was no evidence any residents participated in the fire drills including evacuation to a safe area of the building.

Interview with the Administrator on 11/19/25 at 4:50 P.M. confirmed there was no documentation providing evidence of any resident evacuations.

Review of facility policy titled, Fire and Disaster Safety Plan

Rule
Ohio Administrative Code - residential care rules
R-0619Written record of drills and evaluationOhio citation
What the surveyor found

Based on fire drill document review and staff interview, the facility failed to appropriately evaluate the fire drills to include require information for each drill. This had the potential to affect all 28 residents residing in the facility. The facility census was 28.

Findings include:

Review of facility fire drill documentation revealed fire drills were held on 02/27/25, 03/27/25, 04/25/25, 05/29/25, 06/17/25, 07/11/25, 08/29/25, 09/02/25, and 10/31/25 revealed none of the nine documents indicated how long the evacuation took or what the weather conditions were on each day. Additionally, documentation from 08/29/25 and 10/31/25 had empty checkboxes for the pre-printed evaluative questions on the form including: were doors monitored for potential eloping residents, did staff know how to conduct a resident headcount after fire alarm, was fire alarm restored, were the exit signs inspected and functioning properly and rating of the the response and attitude of personnel. On the 05/29/25 and 06/17/25 documents, the spaces to check off that doors were monitored for potential eloping residents were left blank.

Interview with the Administrator on 11/19/25 at 4:50 P.M. confirmed the fire drill documents did not include evacuation time or weather conditions and there were documents with information left blank.

Rule
Ohio Administrative Code - residential care rules
R-0623Annual staff training on fire preventionOhio citation
What the surveyor found

Based on personnel file review and staff interview, the facility failed to provide annual fire prevention training for regularly scheduled staff members as required. This had the potential to affect all 28 residents residing in the building. The facility census was 28.

Findings include:

Review of the personnel file for Registered Nurse (RN) #208 revealed a hire date of 12/18/20. Review of the personnel file for RN #206 revealed a hire dated of 04/03/24. Further review of both RNs personnel files revealed no documentation of annual fire prevention training as required.

Interview with the Administrator and Maintenance Director (MD) #216 confirmed the facility employees had not received training in fire prevention from the fire department or state fire marshal in the past twelve months.

Rule
Ohio Administrative Code - residential care rules
March 7, 2025Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies
No deficiencies cited
Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.
February 19, 2025Licensure survey5 deficiencies
R-0126Evidence of first aid trainingOhio citation · correction confirmed 11/20/2025
What the surveyor found

Based on record review and staff interview, the facility failed to ensure a certified nursing assistant had first-aid training within the first 60 days of hire. This affected one of five employee records reviewed for first-aid training. It had the potential to affect 27 residents residing in the facility.

Findings include:

Review of the personnel file revealed Certified Nursing Assistant (CNA) #17's first day of work was 10/02/24. There was no documentation of first-aid training completed within the first 60 days of hire.

Interview with the Administrator on 02/19/25 at 4:00 P.M. confirmed CNA #17 did not complete first-aid training within the first 60 days of hire.

Rule
Ohio Administrative Code - residential care rules
R-0344Prescribed meds kept in locked storageOhio citation
What the surveyor found

Based on observation, staff interview, and facility policy review, the facility failed to ensure safe storage of insulin pens. This affected two (Residents #6 and #12) of five residents reviewed for medication storage. This had the potential to seven residents who had insulin pens stored in the medication carts. The facility census was 27.

Findings include:

Observation and interview on 02/19/25 at 9:25 A.M. revealed Licensed Practical Nurse (LPN) #9 was completing medication pass. Observation of the medication cart revealed two unopened and not refrigerated insulin pens for Residents #12 and #6. The insulin pens instructions stated to refrigerate until opened. LPN #9 confirmed the insulin pens for Residents #12 and #6 were unopened and not refrigerated and stated the insulin pens should be kept in the refrigerator.

Review of the undated policy titled Medication Storage revealed medications should be stored in the pharmacy and/or medication rooms according to manufacturer's recommendations.

Rule
Ohio Administrative Code - residential care rules
R-0345Labeling of medicationsOhio citation · correction confirmed 11/20/2025
What the surveyor found

Based on observations, staff interview, review of manufacturer instructions, and facility policy review, the facility failed to ensure resident's insulin pens were dated when opened. This affected three (Residents #6, #16, and #36) of five residents reviewed for medication storage. This had the potential to seven residents who had insulin pens stored in the medication carts.

Findings include:

Observation of the medication cart on 02/19/25 at 9:25 A.M. revealed Resident #6 had two opened insulin pens and were not dated when opened. Resident #16 had one insulin pen that was opened and undated in the cart. Resident #36 had two insulin pens that were opened and undated in the cart.

Interview on 02/19/25 at 9:25 A.M. with Licensed Practical Nurse (LPN) #9 confirmed Residents #6, #16, and #36's insulin pens were opened with no date. LPN #9 confirmed when a medication was opened, the date was to be placed on that medication. LPN #9 stated insulin pens were only good for about 28 days after being opened.

Review of the facility's undated policy titled Medication Storage revealed medications are to be stored according to manufacture's recommendations.

Review of the manufacturer's instructions on the insulin pens revealed they are to be discarded after being opened for 28 days.

Rule
Ohio Administrative Code - residential care rules
R-0559Procure, store, prepare, distribute and serve foodsOhio citation · correction confirmed 11/20/2025
What the surveyor found

Based on observation, staff interviews, and policy review, this facility failed to ensure dietary staff completed hand hygiene to ensure safe handling of food as well as ensure the ice machine was free of black colored substance. This has the potential to affect all 27 residents residing in the facility who receive food from the kitchen.

Findings include:

Observation and interview on 02/19/25 at 10:45 A.M. revealed a black substance inside the top of the ice maker machine located in the kitchen. Interview with Dietary Assistant (DA) #23 confirmed there was a black substance inside the top of the ice maker machine.

Observation on 02/19/25 at 11:30 A.M. revealed DA #21 was observed to lick fingers to separate resident menu slips while also handling plates to be delivered to residents. Following several repeated observations, this action was pointed out to Dietary Manager (DM) #19. DM #19 noted to DA #21 in kitchen to wash hands. DA #21 stated the papers stick together. No hand washing was observed following DM #19's instruction to wash hands.

Observation on 02/19/25 at 11:33 A.M. revealed DA #21 was observed to reach down to the floor of kitchen with gloved hands and pick up a towel that had fallen to floor. DA #21 proceeded to continue making sandwich with same gloved hands. DA #21 verified picking item off floor with gloved hand and not changing gloves.

Review of the facility's undated policy titled Food Safety Requirements revealed food will also be stored, prepared, distributed, and served in accordance with professional standards for food service safety.

Rule
Ohio Administrative Code - residential care rules
R-0615Fire drill requirementsOhio citation
What the surveyor found

Based on fire drill review and staff interview, the facility failed to ensure resident participated in fire drills. This had the potential to affect all 27 residents residing at this facility.

Findings include:

Review of facilities completed fire drill from 02/2024 to 01/2025 revealed there was no evidence any residents participated in the fire drills including evacuating to a safe area of the building.

Interview with the Administrator on 02/19/25 at 5:30 P.M. confirmed the completed fire drills lacked evidence of residents being evacuated or participating in the fire drill.

Rule
Ohio Administrative Code - residential care rules
September 23, 2024Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies
No deficiencies cited
Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.
May 1, 2024Licensure survey1 deficiency
R-0614Notify director when normal business interruption due to emergency/disasterOhio citation · correction confirmed 02/19/2025
What the surveyor found

Based on review of facility fire drills, staff interview and review of facility policy, the facility failed to ensure fire drills were completed quarterly on each shift. Additionally, the facility failed to ensure residents were evacuated at least two times per year on the evening shift. This had the potential to affect all 27 residents of the facility. The facility census was 27. Findings include: Review of facility fire drills from April 2023 though April 2024 revealed the facility conducted a fire drill on 08/12/23 on day shift. The next day shift fire drill was not conducted until 12/19/23. Further review revealed on the evening shift, a fire drill was conducted on 06/06/23, with another drill on the evening shift not conducted until 01/30/24. Additional review revealed the only resident evacuation on the evening shift for the period under review was on 01/30/24. There was no evidence of a second resident evacuation on the evening shift. Interview on 05/01/24 at 12:45 P.M. with Maintenance Director (MD) #33 and the Administrator verified the facility failed to complete quarterly fire drills on the day and evening shifts and only evacuated residents on the evening shift once during the review period. The Administrator confirmed MD #33 was responsible for scheduling, conducting, and documenting fire drills in accordance with the facility's fire drill policy. Review of the facility policy titled Fire DrillsBased on review of facility fire drills, staff interview and review of facility policy, the facility failed to ensure fire drills were completed quarterly on each shift. Additionally, the facility failed to ensure residents were evacuated at least two times per year on the evening shift. This had the potential to affect all 27 residents of the facility. The facility census was 27.

Findings include:

Review of facility fire drills from April 2023 though April 2024 revealed the facility conducted a fire drill on 08/12/23 on day shift. The next day shift fire drill was not conducted until 12/19/23. Further review revealed on the evening shift, a fire drill was conducted on 06/06/23, with another drill on the evening shift not conducted until 01/30/24. Additional review revealed the only resident evacuation on the evening shift for the period under review was on 01/30/24. There was no evidence of a second resident evacuation on the evening shift.

Interview on 05/01/24 at 12:45 P.M. with Maintenance Director (MD) #33 and the Administrator verified the facility failed to complete quarterly fire drills on the day and evening shifts and only evacuated residents on the evening shift once during the review period. The Administrator confirmed MD #33 was responsible for scheduling, conducting, and documenting fire drills in accordance with the facility's fire drill policy.

Review of the facility policy titled Fire Drills

Rule
Ohio Administrative Code - residential care rules
March 4, 2024Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies
No deficiencies cited
Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.
November 29, 2022Licensure survey2 deficiencies
R-0559Procure, store, prepare, distribute and serve foodsOhio citation · correction confirmed 05/01/2024
What the surveyor found

Based on observation, staff interview, review of the cleaning schedules and facility policies, the facility failed to maintain the kitchen in a clean and sanitary manner and store food appropriately. This had the potential to affect all 24 residents residing in the facility who receive food from the kitchen. The facility census was 24.

Findings include:

1. Observation of the kitchen on 11/20/22 beginning at 8:50 A.M. with Dietary Cook #209 revealed in the freezer, there were containers of flatbread, eggs, sausage, diced carrots, and breaded chicken and they were observed to be open and exposed to the cold air. Further observation revealed the three boxes on the top shelf were completely saturated in ice, these boxes contained pie shells, English muffins, and wild caught seafood. In the walk-in cooler, there was a large bag of onions sitting on the floor. Additional observation revealed an container of tomato soup dated 11/10/22 and a container of shredded cheese dated 10/07/22. Dietary Cook #209 confirmed the freezer food was open to air and should have been closed. Dietary Cook #209 additionally confirmed the food on the top shelf of the freezer was no longer edible due to frost bite. Dietary Cook #209 confirmed the food was not to be placed on the floor. Dietary Cook #209 additionally stated open food was to be kept for three days. Dietary Cook #209 believed the shredded cheese had been mislabeled and should have been dated for 11/17/22.

Review of the undated policy titled Storage of Food in Refrigeration revealed food being return to storage after cooking or preparation must be covered and all containers must be labeled with the contents and date the food item was placed in storage. Previously cooked foods can be held in refrigeration for up to three days and then must be discarded.

2. Observations of the kitchen on 11/20/22 at 8:50 A.M. and on 11/21/22 at 11:20 A.M. revealed the following concerns with the kitchen's sanitation:

a. The freezer floor was covered in food and other debris

b. The oven had food debris and spills on the lip under the door's and had multiple spills on the outside surface

c. The floor had multiple spills, stains, and food debris by the dishwasher, by the dietary office, and in the back hallway by the cooler, freezer, and dry storage room.

d. The blade of the can opener had a thick build up of food and there were multiple stains on the handle

e. The prep table shelf which contained paper goods and another prep table shelf that had plates were observed to have multiple spills and food debris on the surfaces.

f. The walls and doors had multiple stains and spills that were worse on the back wall by the dietary office and the dry storage room.

Interviews on 11/20/22 at 8:50 A.M. and 11/21/22 from 11:20 A.M. to 1:00 P.M. with Dietary Cook #209 confirmed the observations. Dietary Cook #209 revealed due to being short staffed they were unable to keep up with cleaning the kitchen.

Interview on 11/28/22 at 10:28 A.M. with Dietary Aide #219 revealed she had been working in the facility for about a week, she reported she was unaware of a cleaning schedule and had not been asked to clean anything.

Review of the form titled AM Cook Cleaning Schedule revealed tasks were assigned daily, weekly, and monthly. No tasks were marked as being completed.

Interview on 11/28/22 at 12:00 P.M. with the Administrator revealed the P.M. cook cleaning schedule was the same as the A.M. He reported he was unable to locate a recently completed cleaning schedule.

Review of the undated policy titled Cleaning revealed all equipment and food contact surfaces must be cleaned when contamination may have occurred and at the end of each food preparation. The floor of the kitchen must be cleaned daily and after each spill or contamination. Wall surfaces that become splattered during the food preparation process must be cleaned daily.

Rule
Ohio Administrative Code - residential care rules
R-0563Food texture meets individual needs, except no syringe feedingsOhio citation · correction confirmed 05/01/2024
What the surveyor found

Based on observation, staff interview, and review of the facility policy, the facility failed to dispose of garbage in the kitchen appropriately and maintain covered trash cans. This had the potential to affect all 24 residents who consumed food from the kitchen. The facility census was 24.

Findings include:

Observation on 11/21/22 from 11:20 A.M. to 1:00 P.M. revealed two large trash cans in the kitchen. One was by the dishwasher, it was uncovered. The second trash can was in between the food preparation area and the handwash sink, it was overflowing and had no lid.

During lunch meal service, Dietary Cook #209 was observed walking over to both trash cans multiple times and throwing her gloves in prior to washing her hands and returning to meal service.

Observation on 11/22/22 at 11:05 A.M. of the kitchen revealed both trash cans remained in the same location and uncovered.

Interview on 11/22/22 at 11:05 A.M. with Dietary Cook #209 confirmed there were no lids on the trash cans and there had not been for some time. She reported she knew the trash cans were supposed to be covered but was unsure where the lids were.

Review of the policy titled Disposal of Garbage/Rubbish revealed all garbage and rubbish containing food wastes were to be kept in containers. All containers were to have tight-fitting lids or covers that were to be kept covered when stored or not in continuous use.

Rule
Ohio Administrative Code - residential care rules
September 28, 2022Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies
No deficiencies cited
Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

Resident Satisfaction

2025-2026 survey

Ohio interviews residents directly and publishes the results by area. Scores run from 0 to 100.

77.6Overall satisfaction score
85.5Ohio average
Below Ohio average
AreaThis facility 
Care and services95.0
Caregivers80.1
Environment92.6
Facility culture74.5
Meals and dining63.9
Moving in72.9
Spending time72.7