Ohio Department of Health · Facility Report

Storypoint Waterville

📍 1470 Pray Boulevard, Waterville, OH 43566

Residential Care FacilityActive
6
Inspections on file
8
Deficiencies cited
3
Visits with none
0
Substandard care
0
Immediate jeopardy

The most recent inspection on file for Storypoint Waterville took place on February 3, 2026. Across the 6 inspections published by the Ohio Department of Health, surveyors cited 8 deficiencies.

A deficiency is a rule the surveyor found the facility was not meeting. Ohio inspects against two rule books at once, so most findings carry a federal code and an Ohio code for the same problem; each is counted once here, the way the state counts it. Correction dates are the state's confirmation that the issue was fixed.

This report reproduces what Ohio publishes and nothing else. Of the 6 inspections listed, the state publishes the surveyor's written findings for 3; for the other 3 it publishes only the date, the type of visit and the number of deficiencies - 3 of which found none.

Facility Details

Ohio license number
#2844R
County
Lucas
Administrator
Selby Gerken
Director of nursing
Tara Smith
Phone
(419) 392-2992
Ownership
For Profit - Corporation

Inspections

6 on file · 8 deficiencies
February 3, 2026Licensure survey3 deficiencies▼
R-0098Attestation, LogOhio citation▼
What the surveyor found

Based on review of the facility's Bureau of Criminal Identification and Investigation (BCII) log and staff interview, the facility failed to ensure the BCII log included required information. This had the potential to affect all 31 residents in the facility.

Findings include:

Review of the facilities BCII log revealed the log did not have the following required information: the date the applicant began working, the date the background check results were received, the date the copy of the report was completed by BCII, whether the applicant was hired based on the results of the background check, the final disposition of the applicant; and whether the applicant was terminated due to the results from the background check.

During an interview on 02/03/26 at 4:42 P.M. with Wellness Director (WD) #500 and concurrent review of the facility's BCII log it was confirmed the log did not include all the required information. WD #500 verified the facility's log omitted the following required information: the date the applicant began working, the date the background check results were received, the date the copy of the report was completed by BCII, whether the applicant was hired based on the results of the background check, the final disposition of the applicant; and whether the applicant was terminated due to the results from the background check.

Rule
Ohio Administrative Code - residential care rules
R-01312 hours of training within 14 days for RCF with special populationsOhio citation▼
What the surveyor found

Based on review of personnel files and staff interview, the facility failed to ensure new staff completed dementia care training within 14 days of hire. This had the potential to affect all 31 residents on the memory care unit.

Findings include:

Review of the personnel file for Caregiver #101 revealed a hire date of 09/24/25. Review of the new hire training completed by Caregiver #101 revealed she did not complete two hours of dementia training within fourteen days of hire.

Review of the personnel file for Caregiver #102 revealed a hire date of 11/18/25. Review of the new hire training completed by Caregiver #102 revealed she did not complete two hours of dementia training within fourteen days of hire.

Interview on 02/03/26 at 4:06 P.M. with Wellness Director (WD) #500 confirmed Caregiver #101 and Caregiver #102 did not complete dementia care training within 14 days of hire. WD #500 further confirmed Caregiver #101 and Caregiver #102 were actively working in the facility, and confirmed all residents on the memory care unit had a diagnosis of Alzheimer's disease and/or dementia.

Rule
Ohio Administrative Code - residential care rules
R-0559Procure, store, prepare, distribute and serve foodsOhio citation▼
What the surveyor found

Based on observation, staff interview, record review and facility policy review, the facility failed to ensure proper hand hygiene was practiced during meal service. This affected two residents (#28 and #30) who received a pureed textured diet and had the potential to affect all residents in the facility. The facility census was 31.

Findings include:

Interview on 02/03/26 at 12:14 P.M. with Cook #200 revealed two residents, Resident #28 and Resident #30, received pureed diets.

Observations on 02/03/26 beginning at 12:26 P.M. revealed Cook #200 donning a pair of disposable gloves during meal preparation. Cook #200 opened the dishwasher and removed a chef's knife and an ice cream scoop. Cook #200 washed the knife and scoop in the 3-compartment sink while wearing the same pair of disposable gloves. Cook #200 placed the knife and scoop on the food preparation area, then used another knife, stored in the butter tub, to butter slices of bread for grilled cheese. Cook #200 placed the slices of buttered bread on the grill, opened a previously opened bag of sliced cheese, and placed sliced cheese on the bread on the grill. Cook #200, wearing the same pair of disposable gloves, then touched the pureed entree with her gloved right pointer finger to test the consistency of the puree. Cook #200 then picked up a can of nonstick cooking spray and sprayed it inside a two-ounce food mold, and proceeded to fill the mold with pureed enchilada casserole. Cook #200 plated the molded enchilada casserole, then sprayed the inside of the mold and filled it again with pureed enchilada casserole and plated it on a second plate. Cook #200 used both gloved hands to form the plated food into a more enchilada-type shape.

Interview on 02/03/26 at 12:43 P.M. with Cook #200 confirmed she did not change her gloves during the process described above, and touched several non-clean surfaces before touching ready-to-eat pureed foods.

Review of the policy Hand Hygiene - Handwashing

Rule
Ohio Administrative Code - residential care rules
October 23, 2025Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼
✅
No deficiencies cited
Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.
August 27, 2025Licensure survey · listed in Ohio's index; no findings report publishedNo deficiencies▼
✅
No deficiencies cited
Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.
April 11, 2025Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼
✅
No deficiencies cited
Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.
February 24, 2025Licensure survey1 deficiency▼
R-0615Fire drill requirementsOhio citation · correction confirmed 02/03/2026▼
What the surveyor found

Based on review of fire drill reports, staff interview and review of facility policy, the facility failed to ensure residents were evacuated in at least two fire drills a year on each shift. This had the potential to affect all residents of the facility. The facility census was 28.

Findings include:

Review of the first shift fire drill reports dated 01/15/25, 04/17/24, and 10/22/24 revealed the facility did not evacuate residents twice annually as required.

Review of the second shift fire drill reports dated 05/14/24, 08/20/24, and 11/13/24 revealed the facility did not evacuate residents twice annually as required.

Interview on 02/24/25 at 2:20 P.M. with the Maintenance Director (MD) #200 verified the required resident evacuations were not completed on first and second shift.

Review of the facility policy titled, Fire Drill Procedure, dated 09/22/17, revealed fire drills would be conducted in accordance with applicable codes and standards of the facility.

Rule
Ohio Administrative Code - residential care rules
April 25, 2024Licensure survey4 deficiencies▼
R-0392Establish/implement written infection control P/P; infection prevention and control program and designee requirementsOhio citation · correction confirmed 02/24/2025▼
What the surveyor found

Based on observation, staff interview and review of policy, the facility failed to provide safe infection control practices when administering medications. This affected one (#7) of two residents observed for medication administration. The facility census was 30.

Findings include:

Observation on 04/24/24 at 10:00 A.M., with Licensed Practical Nurse (LPN) # 202 revealed the nurse was pouring resident's medications from a paper medication cup into her bare left palm. She proceeded to touch each medication while explaining them to Resident #7. LPN #202 then placed the medications back into the cup and placed them in the medication cart, as the resident refused to take medication at that time. LPN #202 stated that was the second attempt to give medication to the resident.

Interview on 04/24/24 at 12:12 P.M., with LPN #202 verified she poured the pills in her bare hand and touched them with her fingers. When discussing medication delivery techniques, LPN #202 stated she does handle the resident's medication with her bare hands and commented, I always wash my hand afterward.

Review of the policy titled, Medication Administration

Rule
Ohio Administrative Code - residential care rules
R-0393Tuberculosis control plan and risk assessmentOhio citation · correction confirmed 02/24/2025▼
What the surveyor found

Based on observation, staff interview, and review of policy, the facility failed to ensure personal protective equipment (PPE) was available for staff sorting and handling soiled laundry. This had the potential to affect the 30 residents who resided on the memory care unit. The facility census was 30.

Findings include:

Observation on 04/24/24 at 8:30 A.M., of the laundry room on the A side of the memory care unit found a regular washer and dryer along with sorting bins,and a yellow barrel for transporting laundry to the main laundry room. No PPE was observed in the laundry room.

Interview on 04/24/24 at 8:34 A.M., with Wellness Director #245 verified PPE was not kept in the laundry rooms.

Observation on 04/24/24 at 9:08 A.M., of the laundry on the B side of the memory care unit found a regular washer and dryer along with sorting bins and a yellow barrel for transporting laundry to the main laundry room. No PPE was found in the laundry room.

Interview on 04/24/24 at 9:12 A.M., with Wellness Director #245 verified PPE was not kept in the laundry rooms on the memory care unit and the lack of PPE had been corrected.

Interview on 04/25/24 at 9:48 A.M., with Caregiver #210 revealed soiled linens and clothing were carried from resident rooms down to the laundry area on the halls. Soiled linens were rinsed in the utility room sink and carried to the washing machine in the laundry room if needed. The staff would sort the items to be washed and put the large items and towels in the yellow lidded container and put the smaller items in the washing machines on the hallways and washed them. Caregiver #210 reported they washed only one resident's clothing at a time to avoid misplaced clothing. Caregiver #210 verified there was no PPE available in the laundry room, but was available further down on the hallway.

Review of the policy titled, Laundry and Linen

Rule
Ohio Administrative Code - residential care rules
R-0559Procure, store, prepare, distribute and serve foodsOhio citation · correction confirmed 02/24/2025▼
What the surveyor found

Based on observation, staff interview, and review of policy, the facility failed to store food in a safe and sanitary manner. This has the potential to affect 29 residents of 29 residents who receive food from the kitchen (excluding Resident #3 receives no food by mouth). The facility census was 30.

Findings include:

Observation on 04/24/24 at 2:40 P.M., revealed an open and unsealed bag of partially used peanuts, an open and unsealed bag of partially used red lentils, an open and unsealed bag of partially used green lentils, an open and unsealed bag of partially used chocolate sprinkles, an open and unsealed plastic container of partially used powdered Hollandaise Sauce and a can of marinara sauce stored on a shelf for use was noted to have dents in the bottom seal on the can.

Interview on 04/24/24 at 2:48 P.M., with Dietary Staff #231 verified the dented can and the open and unsealed food items. Dietary Staff #231 disposed of the items.

Observation on 04/24/24 at 2:54 P.M., of the walk-in freezer found 4 large containers of ice cream, stored directly on the floor.

Interview on 04/24/24 at 2:56 P.M., with Executive Chef #232 verified the ice cream was being stored on the floor of the walk-in freezer. Executive Chef #232 stated he would get crates to store ice cream off the floor.

Review of the policy titled, Proper Food Storage

Rule
Ohio Administrative Code - residential care rules
R-0657Hot water tempsOhio citation · correction confirmed 02/24/2025▼
What the surveyor found

Based on observation, staff interview, and review of the policy, the facility failed to maintain comfortable water temperatures in resident's bathrooms. This affected two (#5 and #6) of six resident rooms reviewed. The facility census was 30.

Findings include:

Observation on 04/24/24 at 3:17 P.M., revealed Resident #6's bathroom sink water temperature only rose to 90 degrees Fahrenheit (F). After approximately 5 minutes of monitoring the temperature, there was no increase in temperature.

Interview, at the time of the observation, with Caregiver #218 verified that the water was cold.

Observation on 04/24/24 at 3:27 P.M., revealed Resident #5's bathroom sink water temperature was 100 degrees F, after 5 minutes of testing the temperature was 105 F.

Interview, at the time of the observation, with Caregiver #218 verified the water temperature did reach 105 degrees F after approximately 5 minutes.

Observation on 04/25/24 at 8:20 A.M., revealed Resident #5's bathroom water temperature at the sink water to reach 100 degrees F and the shower water reached 103 degrees F. Coinciding interview with Maintenance Director #205 verified the water temperature did not reach 105 degrees F.

Observation on 4/25/25 at 9:10 A.M. of Resident #6's bathroom water sink temperature was found to be 99 degrees F. Maintenance Staff #233 was observed adjusting the water temperature. The water temperature was rechecked at 9:12 A.M., and reached 107 degrees F.

Interview with Maintenance Staff #233, at the time of the observation, verified the water temperature was too cold prior to the adjustment.

Review of the policy titled Hot Water Temperature Testing, revised 02/20/23, revealed comfortable water temperatures were between 105 degrees F and 120 degrees F at fixtures.

Rule
Ohio Administrative Code - residential care rules