Ontario Estates Senior Living — Ohio Facility Report

Inspections on file

Deficiencies cited

Visits with none

Substandard care

Immediate jeopardy

The most recent inspection on file for Ontario Estates Senior Living took place on February 19, 2026. Across the 15 inspections published by the Ohio Department of Health, surveyors cited 8 deficiencies.

A deficiency is a rule the surveyor found the facility was not meeting. Ohio inspects against two rule books at once, so most findings carry a federal code and an Ohio code for the same problem; each is counted once here, the way the state counts it. Correction dates are the state's confirmation that the issue was fixed.

This report reproduces what Ohio publishes and nothing else. Of the 15 inspections listed, the state publishes the surveyor's written findings for 4; for the other 11 it publishes only the date, the type of visit and the number of deficiencies - 11 of which found none.

Facility Details

Ohio license number

#2205R

County

Richland

Administrator

Starla Holland

Director of nursing

Mary Young

Phone

(419) 747-1119

Ownership

For Profit - Corporation

Inspections

15 on file · 8 deficiencies

February 19, 2026Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

November 10, 2025Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

September 3, 2025Complaint survey1 deficiency▼

R-0127Types of allowed personal care services trainingOhio citation · correction confirmed 10/15/2025▼

What the surveyor found

Based on staff interviews, resident record review, and review of employee job description, the facility failed to ensure staff was properly trained on how to obtain Finger Stick Blood Sugars (FSBS). This had the potential to affect six residents (#6, #10, #31, #42, #45,and #46) reviewed for FSBS. The facility census was 62.

Findings include:

1. Review of the medical record for Resident #46 revealed an admission date of 01/31/20. Diagnoses included diabetes. Further review of the medical record revealed Resident #46 required Blood Sugar (BS) checks.

2. Review of the medical record for Resident #6 revealed an admission date of 01/15/25. Diagnoses included diabetes. Further review of the medical record revealed Resident #6 required BS checks.

3. Review of the medical record for Resident #42 revealed an admission date on 04/07/15. Diagnoses included diabetes. Further review of the medical record revealed Resident #42 required BS checks.

4. Review of the medical record for Resident #45 revealed an admission date of 07/27/24. Diagnoses included diabetes. Further review of the medical record revealed Resident #45 required BS checks.

5. Review of the medical record for Resident #10 revealed an admission date on 10/25/24. Diagnoses included diabetes. Further review of the medical record revealed Resident #10 required BS checks.

6. Review of the medical record for Resident #31 revealed an admission date on 03/10/16. Diagnoses included diabetes. Further review of the medical record revealed Resident #31 required BS checks.

Interview on 08/28/25 at 8:25 A.M. with Resident Assistant (RA) #140 revealed the RAs were obtaining FSBS and reporting the results to the nurse. RA #140 stated she was not trained by a nurse, and was trained by an RA to obtain the FSBS. RA #140 stated there was no check off or observation from a nurse for obtaining a FSBS.

Interview on 08/28/25 at 8:43 A.M. with RA #100 revealed the RAs obtain FSBS at times to help the nurses. RA #100 stated there was no training on how to obtain a FSBS, and an RA was the one who demonstrated how to obtain a FSBS.

Interview on 08/28/25 at 9:09 A.M. with the Director of Nursing (DON) revealed the RAs obtain FSBS. The DON stated RAs train each other on how to obtain a FSBS and then report back to the nurse. The DON further confirmed that nurses should be the ones training RAs on how to obtain FSBS.

Interview on 08/28/25 at 10:06 A.M. with RA #160 revealed the RAs obtain FSBS at times and write the number down on paper and give it to the nurse. RA #160 stated there was no training on how to obtain a FSBS and that RAs train each other on how to obtain a FSBS, and the nurses do not train the RAs on any tasks.

Interview on 08/28/25 at 12:09 P.M. with the Administrator revealed the RAs train each other on how to obtain a FSBS. The Administrator stated the facility should not use RAs to obtain FSBS without proper training. The Administrator verified there was no official training given to RAs on how to obtain FSBS. The Administrator also verified the RA job description did not include RAs obtaining FSBS.

Interview on 08/28/25 at 2:30 P.M. with Resident #10 revealed RAs obtain FSBS.

Review of the RA job description revealed there were no specific job duties related to obtaining a FSBS or completing any training regarding FSBS.

Review of the personnel file for RA #100 revealed no formal training on how to obtain FSBS.

Review of the personnel file for RA #160 revealed no formal training on how to obtain FSBS.

Review of the personnel file for RA #140 revealed no formal training on how to obtain FSBS.

The facility did not have official education provided to RAs on how to obtain FSBS.

This violation represents non-compliance investigated under Complaint Number OH00168067.

Rule

Ohio Administrative Code - residential care rules

July 15, 2025Licensure survey2 deficiencies▼

R-0561Menu Planning; record keepingOhio citation · correction confirmed 10/15/2025▼

What the surveyor found

Based on observation and staff interview, the facility failed to maintain a written record of all menu substitutions. This had the potential to affect all 60 residents.

Findings include:

Observation on 07/15/25 at 11:50 A.M. of the dining room entrance revealed a whiteboard near the entrance to the dining room entrance that had the meal substitutions listed for the meal being prepared.

During an interview with the Dietary Manager #96 at the time of the observation it was revealed the facility does not retain written records of the menu substitutions for the meals served. Dietary Manager #96 stated substitutions are written daily on a whiteboard near the dining room entrance and are not saved after the meal is served. The Dietary manager confirmed no other written record of prior substitutions was available for review.

Rule

Ohio Administrative Code - residential care rules

R-0627Smoking requirements, including electronic smoking device, and vapor productsOhio citation · correction confirmed 10/15/2025▼

What the surveyor found

Based on observation, staff interview, and review of the facility's employee smoking policy, the facility failed to ensure staff smoked only in the designated area and failed to maintain the facility grounds free of improperly discarded smoking materials. This deficient practice had the potential to affect all 60 residents. The facility census was 60.

Findings include:

Observation on 07/09/25 at 9:32 A.M., a plastic water bottle filled with cigarette butts was observed on the ledge of the building outside the employee entrance near the kitchen. The area was not equipped with any signage or ashtray indicating it was a designated smoking area.

During an interview conducted at that time, Dietary Staff #83 stated not being a smoker and confirmed the area near the kitchen employee entrance was not the designated smoking area for staff, but the staff do smoke in that area.

Review of the facility's employee smoking policy (undated) revealed staff are required to smoke only in the designated smoking area and to dispose of cigarette waste in proper receptacles provided in that area.

Rule

Ohio Administrative Code - residential care rules

June 26, 2025Complaint survey1 deficiency▼

R-0103Sufficient additional staffOhio citation · correction confirmed 07/15/2025▼

What the surveyor found

Based on medical record review, review of a call light tracking log, observations and resident and staff interviews, the facility failed to ensure sufficient staff to timely meet the needs of residents. This affected two (#27 and #32) out of three residents reviewed for staffing. Facility census was 62.

Findings include:

1. Review of the medical record revealed Resident #32 was admitted to the facility on 07/31/23. Diagnoses included multiple sclerosis, hypertension, neuropathy, cellular atrophy, hypercholesterolemia, general anxiety, hypertension, allergic rhinitis, hypothyroidism, panic disorder, panic disorder, hypercholesterolemia pure, cerebral degeneration, glaucoma, tobacco dependence syndrome, and depression.

Review of the evaluation dated 02/07/25 revealed Resident #32 was able to effectively communicate their needs verbally. Resident #32 also required assistance with incontinence care/toileting.

Review of the active service plan dated 06/23/25 revealed Resident #32 required two staff for positioning and toileting.

Interview on 06/25/25 at approximately 4:05 P.M. revealed Resident #32 reported her bottom hurt because she was on a bedpan and had been since approximately 2:50 P.M. Resident #32 reported the facility was understaffed and when she pressed her call light, staff were not often able to assist her in a timely manner.

Observation on 06/25/25 from 4:09 P.M. through 4:44 P.M. revealed Resident #32 activated her call button at 4:09 P.M. for assistance with getting off of the bedpan. At 4:35 P.M., Resident #32 could be heard yelling ow from her room. Resident Assistant (RA) #283 entered Resident #32's room to assist the resident at approximately 4:43 P.M.

An interview on 06/25/25 at 5:21 P.M. with RA #283 verified Resident #32's call light had been alarming for quite awhile. RA #283 reported there were multiple resident call lights alarming at once and RA #283 had been responding to them in the order they occurred. RA #283 reported they had been in other resident rooms assisting residents and were not able to get to the resident any sooner. RA #283 verified when call lights were activated, all staff working the floor were alerted and aware.

2. Review of the medical record revealed Resident #27 was admitted to the facility on 05/15/24. Diagnoses included chronic kidney disease, chronic hypoxic respiratory failure, hypertension transurethral resection of the prostate, tonsillectomy, and hernia repair.

Review of the evaluation dated 05/15/25 revealed Resident #27 was able to effectively communicate their needs verbally. Resident #27 also had a catheter and required staff assistance for emptying the catheter bag.

Review of the active service plan dated 06/12/25 revealed Resident #27 had a catheter bag which was to be emptied three times per day, seven days per week.

Review of the call light tracking log for 06/25/25 revealed Resident # 27's call light had been activated for approximately 36 minutes before staff responded.

Observation and interview on 06/25/25 at 4:26 P.M. with Resident #27 revealed the resident was sitting in the hallway outside of his room. Resident #27 reported they activated his call button at 4:15 P.M. and had been waiting for help. Resident #27 reported his urinary catheter bag was extremely full and needed emptied. Resident #27 pointed at his catheter bag which was seen bulging through the bottom of his pantleg. Resident #27 reported they often waited a long period of time for staff to respond when activating their call button. Continued observation of Resident #27 revealed staff arrived to assist Resident #27 at approximately 4:51 P.M.

Interview on 06/25/25 at 4:58 P.M. with RA #282 revealed when a resident activated their call button, all RA's working the floor were alerted via pager. RA #282 reported pagers then alarmed every 10 to 15 minutes to remind them a resident was waiting for assistance.

Interview on 06/26/25 at 9:37 A.M. with RA #482 revealed there were not enough staff to meet the needs of residents in a timely manner. RA #482 reported residents had to wait frequently for a prolonged period of time for staff assistance.

Interview on 06/26/25 at 10:05 A.M. with RA #328 revealed there were not enough staff to meet resident needs in a timely manner. RA #328 reported residents often had to wait a prolonged period of time for staff assistance.

Interview on 06/26/25 at 2:54 P.M. with Licensed Practical Nurse (LPN) #389 revealed some days there were enough staff to meet resident needs in a timely manner, and some days there were not enough staff.

Interview on 06/26/25 at 11:12 A.M. with the Director of Nursing verified Resident #27's call light was not answered in a timely manner.

This violation represents non-compliance investigated under Complaint Number OH00162580 and Complaint Number OH00162225.

Rule

Ohio Administrative Code - residential care rules

January 10, 2025Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

September 30, 2024Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

August 22, 2024Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

July 3, 2024Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

May 20, 2024Licensure survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

March 7, 2024Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

January 31, 2024Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

November 1, 2023Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

October 13, 2023Complaint survey · listed in Ohio's index; no findings report publishedNo deficiencies▼

✅

No deficiencies cited

Ohio lists this visit in its inspection index with no deficiencies. The state publishes a findings report only when a visit cites something, so there is no further detail to show.

March 20, 2023Licensure survey4 deficiencies▼

R-0334Meds self-administered; ExceptionOhio citation · correction confirmed 05/20/2024▼

What the surveyor found

Based on staff interview and record review the facility failed to ensure that residents who had orders to keep medications at bedside were appropriately assessed as being safely able to self-administer medications. This affected one resident (#28) of five reviewed for self-medication assessments. The facility census was 48.

Findings include:

Review of the medical record revealed Resident #28 was admitted to the facility on 02/04/18 with diagnoses including deconditioning, retinal vein occlusion with blindness and type II diabetes mellitus.

Review of Resident #28's provider health assessment, dated 04/05/22, revealed Resident #28 required medication assistance/supervision. The assessment indicated medications for Resident #28 should be stored in a central location and given to Resident #28 by staff only.

Review of Resident #28's most recent level of care assessment, dated 11/28/22, revealed Resident #28 was identified as needing assistance with medication administration.

Review of Resident #28's physician's order report, dated 03/20/23, indicated multiple ordered medications had instructions that the medications could be kept at the bedside. The medications listed that could be kept at bedside included prednisolone 1% eye drops (a steroid, anti-inflammatory eye drop), Vitamin C 500 milligram tablets (supplement), Diclofenac gel 1% (topical pain relief gel), and artificial tears eye drops.

Interview on 03/20/23 at 7:26 A.M. with Licensed Practical Nurse (LPN) #72 during medication administration revealed that she was not administering the ordered Miralax (a powdered laxative mixed with liquid) or triamcinolone cream (a topical cream to decrease inflammation), as Resident #28 kept the medication at bedside and self-administered the medications.

Interview on 03/20/23 at 11:20 A.M. with Executive Director and Health Services Director #60 revealed Resident #28 should not be self-administering medications, nor should any of the medications be kept at the resident's bedside as the resident had not been identified as able to safely self-administer medications.

Rule

Ohio Administrative Code - residential care rules

R-0400Shared adult day care must be in compliance with ruleOhio citation · correction confirmed 05/20/2024▼

What the surveyor found

Based on review of the facility Tuberculosis Risk Assessment Worksheet, review of personnel files, and staff interview, the facility failed to ensure new employees received a two-step tuberculin skin test upon hire. This had potential to affect all 48 residents who resided in the facility.

Findings include:

Review of the facility's Tuberculosis (TB) Risk Assessment Worksheet, dated 02/08/22 and initialed as reviewed on February 2023, revealed the facility was to perform two step tuberculin skin testing for healthcare workers upon hire.

Review of the personnel files of Licensed Practical Nurse (LPN) #72, LPN #69, Caregiver #76, and Caregiver #79 revealed each were hired at the facility within the past twelve months. Further review of the tuberculin skin testing logs revealed LPN #72, LPN #69, Caregiver #76, and Caregiver #79 received one step of the tuberculin skin test, along with a symptom questionnaire used to assess for signs and symptoms of active tuberculosis.

Interview on 03/20/23 at 11:08 A.M. with the Executive Director and Health Services Director #60 revealed the facility was not completing two-step tuberculin skin tests on new employees. The Executive Director stated it was the facility's practice to complete a one-step tuberculin skin test along with a tuberculosis symptom questionnaire. The Executive Director and Health Services Director #60 confirmed their current facility new-hire testing practices were not what was stated in their TB Risk Assessment Worksheet.

Rule

Ohio Administrative Code - residential care rules

R-05513 meals and snackOhio citation · correction confirmed 05/20/2024▼

What the surveyor found

Based on observation, staff interview, and review of the dietary spreadsheets the facility failed to ensure residents received the correct serving sizes for the entrée, starch and vegetable served for the lunch meal. This affected all 48 residents who received components of the planned menu for the lunch meal. The facility census was 48.

Findings include:

Review of the dietary spreadsheet, dated 03/20/23, revealed the lunch menu included choice between two entrees, either a three-ounce piece of citrus baked tilapia or a #8 scoop serving (four ounces) of classic chicken salad. The dietary spreadsheet also called for a #8 scoop serving of jasmine rice and a #8 scoop serving of roasted zucchini.

Observation on 03/20/23 at 12:06 P.M. revealed Cook #96 plating and serving the residents who ordered the tilapia entree. Cook #96 served the first three residents one piece of fish, one two-ounce scoop of roasted zucchini, and a #16 scoop (two ounces) of jasmine rice.

Interview on 03/20/23 at 12:07 P.M. with Cook #96 revealed she reviewed the spreadsheet that morning but did not use the spreadsheet to identify what utensils would be needed to plate the serving sizes for the lunch meal. Cook #96 was prompted to review the utensils she was using and she stated she believed she was using the correct utensils.

Interview on 03/20/23 at 12:08 P.M. with Food Service Director (FSD) #65 verified that the utensils designated on the daily spreadsheet were what should be utilized to serve each portion. FSD #65 verified that the daily spreadsheet called for a #8 scoop of roasted zucchini and a #8 scoop of jasmine rice. FSD #65 verified those who ordered the alternate entrée option should also receive a #8 scoop of chicken salad in place of the tilapia entree.

Observation on 03/20/23 at 12:11 P.M. revealed Cook #96 and FSD #65 attempting to locate #8 scoops for the lunch meal service. FSD #65 located multiple gray handled #8 scoops in a utensil drawer.

Interview on 03/20/23 at 12:12 P.M. with FSD #65 verified that the gray-handled #8 scoops were the utensils that were on the spreadsheet, but he would have to double check with corporate, as he was not sure the spreadsheet was correct, as the scoops appeared too large. FSD #65 placed the #8 scoop back into the utensil drawer and instructed Cook #96 to continue serving with the original utensils.

Continuous observation on 03/20/23 from 12:13 P.M. through 12:32 P.M. revealed Cook #96 serving the remaining residents their meal which included a #16 (two ounce) scoop of jasmine rice, a two ounce portion of zucchini, and if alternate entree was ordered, a two ounce serving of chicken salad. All residents received at least one of the incorrect portioned items on their plates for the lunch meal.

Interview on 03/20/23 at 12:32 P.M. with FSD #65 verified they served each resident at least one component of the menu items with the incorrect serving sizes.

Rule

Ohio Administrative Code - residential care rules

R-0559Procure, store, prepare, distribute and serve foodsOhio citation · correction confirmed 05/20/2024▼

What the surveyor found

Based on observation and staff interview, the facility failed to store food in a safe and sanitary manner. This had the potential to affect all 48 residents the facility identified to receive food from the kitchen. The facility census was 48.

Findings include:

1. Observation on 03/20/23 at 7:50 A.M. of the walk-in refrigerator revealed a container of cottage cheese with no date open and no discard date. A container of sour cream was observed with a date of 01/11/23 written on the top lid, with an expiration date of 02/12/23 printed on the container. A second open container of sour cream had 02/01/23 written on the lid, with an expiration date of 03/14/23 printed on the container. A partially open container of heavy whipping cream was dated 03/07/23, with an expiration date of 03/15/23 printed on the container. There were ten additional plastic containers of heavy whipping cream with printed expiration dates of 03/15/23. A re-bottled container of caramel was dated 10/21/22. An open bag of lettuce was undated, unsealed, wilted and brown. Seven cups of pre-portioned fruit cocktail were observed undated. A tray of miscellaneous pre-portioned condiment cups were on a tray dated 01/11/23. The floor of the walk-in cooler was noted to have a sticky substance to the floor and food residue dried on the inside door of the walk-in refrigerator.

Interview on 03/20/23 at 8:01 A.M. with Food Service Director (FSD) #65 confirmed the above expired and indicated the items should be discarded. FSD #65 verified the floor was sticky and food residue was dried on the inside door of the walk-in refrigerator.

2. Observation on 03/20/23 at 8:02 A.M. of the dry storage room revealed a 22-quart plastic container of sugar approximately half full, with the scoop resting on the sugar inside the container.

Interview on 03/20/23 at 8:03 A.M. with the FSD #65 verified the scoop resting on the sugar and stated the scoop should not be stored in the container of sugar.

3. Observation on 03/20/23 at 11:40 A.M. of the kitchen revealed dried food on the wall to the right of the hand-washing sink. The commercial size mixer was covered in dried food splatters. The floor throughout the kitchen, including the serving, preparation, dishwashing, and food storage areas, had food debris and liquid spillage.

Interview on 03/20/23 at 12:32 P.M. with FSD #65 verified the dried food on the mixer and the food debris, spillage and splatters on the kitchen floors and walls.

4. Observation on 03/20/23 at 12:33 P.M. of the dishwashing area revealed a dishwasher that used both chemical and hot water to sanitize dishes. There was no temperature or sanitation log present.

Interview on 03/20/23 at 12:36 P.M. with FSD #65 verified there was no log in place to monitor dishwashing sanitizing solution and water temperature, but he would look for one. FSD #65 was unable to verbalize what the sanitization level or hot water temperatures should be during the dishwasher wash and rinse cycles.

Observation on 03/20/23 at 1:15 P.M. of the kitchen dishwashing area revealed there was a log hanging on the wall titled Dishwasher Temperature and Sanitation Solution Log, dated March 2023. There were no entries on the log, and the dates and boxes were crossed out through the lunch meal on 03/20/23. The bottom of the log indicated to check the dish machine temperature and sanitation solutions and record at every meal. The Dishwasher Temperature and Sanitation Solution Log did not include the reference ranges for the chemical sanitization level or wash and rinse temperatures.

5. Review of the planned menu for 03/20/23 listed the lunch meal as containing citrus baked tilapia, roasted zucchini, and jasmine rice. The facility prepared chicken salad as an alternate entrée option.

Observation on 03/20/23 at 11:42 A.M. of Cook #96 record pre-meal food temperatures revealed the following measurements. The zucchini was 157 degrees Fahrenheit (F), the citrus baked tilapia was 156 degrees F, the jasmine rice was 167 degrees F, and the chicken salad was 67 degrees F. Cook #96 reported the chicken salad was to be served cold.

Interview on 03/20/23 at 11:46 A.M. with Cook #96 revealed she was unable to state the critical temperatures for which hot and cold foods should be served at.

Interview on 03/20/23 at 11:47 A.M. with FSD #65 revealed cold foods should measure 40 degrees F or lower at time of service and confirmed that 67 degrees F was out of range and should not be served. FSD #65 removed the bowl of chicken salad from the serving area and stated he was placing it in the freezer to cool down to the appropriate temperature.

Review of the undated policy Service Temperatures revealed all temperatures of potentially hazardous hot and cold foods should be taken as soon as they were put on the serving line. All temperatures should be recorded on the service temperature log with initials and should be within the critical limits. Hot foods should be above 135 degrees F and cold temperatures below 41 degrees F.

6. Observation on 03/20/23 at 7:50 A.M. revealed Cook #96 in the steam table area serving food without a hair net in place.

Interview on 03/20/23 at 8:02 A.M. with FSD #65 revealed dietary employees in food service and meal preparation areas were expected to wear hair nets while in the kitchen.

Observation on 03/20/23 at 11:40 A.M. revealed Cook #96 checking temperatures of lunch menu items. Cook #96 was not wearing a hair net.

Interview on 03/20/23 at 11:47 A.M. with FSD #65 revealed that of course dietary employees were expected to wear hair nets in food service areas. FSD #65 verified Cook #96 was not wearing a hair net.

Observation on 03/20/23 at 11:48 A.M. revealed FSD #65 taking a new hairnet out of a drawer in the dietary office which FSR #65 delivered to Cook # 96 who was by the serving line.

Rule

Ohio Administrative Code - residential care rules

Resident Satisfaction

2025-2026 survey

Ohio interviews residents directly and publishes the results by area. Scores run from 0 to 100.

87.2Overall satisfaction score

85.5Ohio average

Above Ohio average

Area	This facility
Care and services	95.8
Caregivers	85.4
Environment	95.3
Facility culture	87.8
Meals and dining	89.7
Moving in	87.0
Spending time	78.8