Citations Summary

Jun 2022 โ€“ May 2026
8 Inspections Conducted
2
No citations found
25% of all inspections
6
Resulted in citations
75% of all inspections
49 Total Citations โ€” state avg: 41
Issued across those 6 inspections
45Standard Health
4Life Safety Code
Severity of Citations
How serious were those 49 citations?
0
Minor potential harm
All corrected โœ“
0
No actual harm
None in this period
In plain language
  • Across 8 inspections in the current reporting window, 2 found no citations at all; inspectors issued 49 citations in total.
  • Of those, 45 were standard health citations (quality of care) and 4 were related to the Life Safety Code (fire protection).
  • The state logged 53 complaints about this facility; 6 led to on-site inspections.
  • The state has 3 formal enforcement actions (fines or stipulations) on record.

A citation is a rule violation noted by a state inspector. Most are corrected through a plan of correction; the sections below show each citation, its severity, and how the facility compares with the statewide average.

Provider Information

Type
Nursing Home
Operating Certificate
4102311N
County
Rensselaer
Phone
(518) 274-4125
Operated By
Heritage House Nursing Center, Inc (Not for Profit)
DOH Regional Office
Capital District
Occupancy Rate
87%
Staff Flu Vaccination
86%

Inspection Details

Surveys with Citations Only
November 26, 2025 COMPLAINT Survey 7 Health 0 LSC
โ–ผ
Standard Health Citations
Administration
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated February 6, 2026
Free From Abuse And Neglect
Standard Health Citation โ€” quality of care
Level 4 ยท Immediate Jeopardy ๐Ÿ‘ค Isolated January 15, 2026
Notify Of Changes (injury/decline/room, Etc. )
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated January 15, 2026
Quality Of Care
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern January 15, 2026
Reporting Of Alleged Violations
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated January 15, 2026
Resident Rights/exercise Of Rights
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated January 15, 2026
Resident's Care Supervised By A Physician
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated January 14, 2026
February 27, 2024 CERTIFICATION/COMPLAINT Survey 11 Health 4 LSC
โ–ผ
Standard Health Citations
Baseline Care Plan
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated April 18, 2024
Care Plan Timing And Revision
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated April 16, 2024
Develop/implement Comprehensive Care Plan
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated April 16, 2024
Dispose Garbage And Refuse Properly
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated April 22, 2024
Food Procurement,store/prepare/serve-sanitary
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern May 25, 2024
Free From Unnec Psychotropic Meds/prn Use
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated May 25, 2024
Grievances
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern May 25, 2024
Label/store Drugs And Biologicals
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern May 25, 2024
Pharmacy Srvcs/procedures/pharmacist/records
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern May 25, 2024
Requirements Before Submitting A Request For
Standard Health Citation โ€” quality of care
Level 0 ๐Ÿ‘ค Scope May 25, 2024
Resident Rights/exercise Of Rights
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated April 18, 2024
Life Safety Code Citations
Building Construction Type And Height
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Widespread April 11, 2024
Fire Alarm System - Testing And Maintenance
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Widespread April 11, 2024
Gas Equipment - Cylinder And Container Storag
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern April 11, 2024
Gas Equipment - Precautions For Handling Oxyg
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern April 11, 2024
February 26, 2024 COMPLAINT Survey 3 Health 0 LSC
โ–ผ
Standard Health Citations
Investigate/prevent/correct Alleged Violation
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated May 25, 2024
Quality Of Care
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated May 25, 2024
Reporting Of Alleged Violations
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated May 25, 2024
February 12, 2024 COVID19 Survey 1 Health 0 LSC
โ–ผ
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Widespread Not yet corrected
July 31, 2023 COVID19 Survey 1 Health 0 LSC
โ–ผ
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Widespread Not yet corrected
December 16, 2022 COMPLAINT Survey 1 Health 0 LSC
โ–ผ
Standard Health Citations
Free Of Accident Hazards/supervision/devices
Standard Health Citation โ€” quality of care
Level 3 ยท Actual Harm ๐Ÿ‘ค Isolated March 22, 2022
Severity Scale Reference
Level 0 โ€” No Harm Potential Level 2 โ€” Minor Potential Harm Level 3 โ€” Actual Harm Level 4 โ€” Immediate Jeopardy

Complaints

Jun 2022 โ€“ May 2026
Below state average. This facility received 51.4 complaints per 100 beds vs. a statewide rate of 57.4. 25 citations resulted from those complaints (24.2 per 100 beds vs. 5.3 statewide).
Total Complaints
53
55,669 statewide
Per 100 Occupied Beds
51.4
57.4 state avg
On-Site Inspections
6
7,566 statewide
Citations Issued
25
24.2 per 100 beds ยท avg 5.3
Facility-Reported Incidents
53%
55% statewide
Citations by CategoryThis Facility
Administration1
Dietary Services1
Other Services1
Physical Environment0
Quality of Care4
Resident Rights3
Total10

Enforcement & Fines

Jun 2016 โ€“ May 2026
3 enforcement actions totaling $36,000 in fines over the reporting period. Resolved via Stipulation & Order agreements with the NY Department of Health where applicable.
December 16, 2022
$10,000
Stipulation & Order #NH-23-043 ยท Signed April 14, 2023
Reason: Quality of Care
December 2, 2020
$10,000
Stipulation & Order #NH-21-038 ยท Signed February 11, 2021
Reason: Quality of Care
November 12, 2020
$16,000
Stipulation & Order #NH-21-028 ยท Signed February 4, 2021
Reason: Resident Rights