Citations Summary
Jun 2022 – May 202628 Inspections Conducted
2
No citations found
7% of all inspections
26
Resulted in citations
93% of all inspections
34 Total Citations — state avg: 41
Issued across those 26 inspections
34Standard Health
0Life Safety Code
Severity of Citations
How serious were those 34 citations?
0
Minor potential harm
All corrected ✓
0
No actual harm
None in this period
In plain language
- Across 28 inspections in the current reporting window, 2 found no citations at all; inspectors issued 34 citations in total.
- The state logged 113 complaints about this facility; 18 led to on-site inspections.
- The state has 4 formal enforcement actions (fines or stipulations) on record.
A citation is a rule violation noted by a state inspector. Most are corrected through a plan of correction; the sections below show each citation, its severity, and how the facility compares with the statewide average.
Provider Information
Type
Nursing Home
Operating Certificate
0824304N
County
Chenango
Phone
(607) 336-3915
Operated By
Norwich Operating Company, LLC (For Profit)
DOH Regional Office
Central New York
Occupancy Rate
99%
Staff Flu Vaccination
88%
Inspection Details
Surveys with Citations Only▼
Standard Health Citations
Develop/implement Comprehensive Care Plan
Standard Health Citation — quality of care
Inappropriate Discharge
Standard Health Citation — quality of care
Nutrition/hydration Status Maintenance
Standard Health Citation — quality of care
Nutritive Value/appear, Palatable/prefer Temp
Standard Health Citation — quality of care
Respiratory/tracheostomy Care And Suctioning
Standard Health Citation — quality of care
Safe/clean/comfortable/homelike Environment
Standard Health Citation — quality of care
▼
Standard Health Citations
Request/refuse/dscntnue Trmnt;formlte Adv Dir
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Other Laws, Codes, Rules And Regulations.
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Dialysis
Standard Health Citation — quality of care
Food Procurement,store/prepare/serve-sanitary
Standard Health Citation — quality of care
Free Of Accident Hazards/supervision/devices
Standard Health Citation — quality of care
Investigate/prevent/correct Alleged Violation
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Severity Scale Reference
Level 0 — No Harm Potential
Level 2 — Minor Potential Harm
Level 3 — Actual Harm
Level 4 — Immediate Jeopardy
Complaints
Jun 2022 – May 2026Above state average. This facility received 146.4 complaints per 100 beds vs. a statewide rate of 57.4. 6 citations resulted from those complaints (7.8 per 100 beds vs. 5.3 statewide).
Total Complaints
113
55,669 statewide
Per 100 Occupied Beds
146.4
57.4 state avg
On-Site Inspections
18
7,566 statewide
Citations Issued
6
7.8 per 100 beds · avg 5.3
Facility-Reported Incidents
48%
55% statewide
| Citations by Category | This Facility |
|---|---|
| Administration | 1 |
| Dietary Services | 2 |
| Other Services | 1 |
| Physical Environment | 0 |
| Quality of Care | 2 |
| Resident Rights | 3 |
| Total | 9 |
Enforcement & Fines
Jun 2016 – May 20264 enforcement actions totaling $24,000 in fines over the reporting period. Resolved via Stipulation & Order agreements with the NY Department of Health where applicable.
December 3, 2024
$2,000
Stipulation & Order #NH-25-024 · Signed July 10, 2025
Reason: Quality of Care
Reason: Quality of Care
July 9, 2021
$10,000
Stipulation & Order #NH-21-159 · Signed September 21, 2021
Reason: Quality of Care
Reason: Quality of Care
December 21, 2020
$2,000
Stipulation & Order #NH-21-142 · Signed August 5, 2021
Reason: Multiple Deficiencies
Reason: Multiple Deficiencies
September 12, 2017
$10,000
Stipulation & Order #NH-17-055 · Signed November 6, 2017
Reason: Multiple Deficiencies
Reason: Multiple Deficiencies