NY DOH Inspection Report

Norwich Rehabilitation & Nursing Center

📍 88 Calvary Drive, Norwich, NY 13815

Citations Summary

Feb 2022 – Jan 2026
51 Total Citations — state avg: 23
Issued in the reporting period
49Standard Health
2Life Safety Code
Severity of Citations
How serious were those 51 citations?
0
Minor potential harm
All corrected ✓
0
No actual harm
None in this period

Inspection Details

Surveys with Citations Only
July 31, 2025 Certification Survey 6 Health 0 LSC
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Standard Health Citations
Develop/implement Comprehensive Care Plan
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated September 30, 2025
Inappropriate Discharge
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated September 30, 2025
Nutrition/hydration Status Maintenance
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated September 30, 2025
Nutritive Value/appear, Palatable/prefer Temp
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated September 30, 2025
Respiratory/tracheostomy Care And Suctioning
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated September 30, 2025
Safe/clean/comfortable/homelike Environment
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern September 30, 2025
December 3, 2024 Complaint Survey 1 Health 0 LSC
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Standard Health Citations
Request/refuse/dscntnue Trmnt;formlte Adv Dir
Standard Health Citation — quality of care
Level 4 · Immediate Jeopardy 👤 Isolated January 5, 2025
April 15, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
March 11, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
February 21, 2024 Complaint Survey 1 Health 0 LSC
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Standard Health Citations
Other Laws, Codes, Rules And Regulations.
Standard Health Citation — quality of care
Level 0 👤 Scope Not yet corrected
February 20, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
February 12, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
February 6, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
January 30, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
January 22, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
January 8, 2024 Covid-19 Survey 1 Health 0 LSC
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Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
January 8, 2024 Certification/Complaint Survey 4 Health 0 LSC
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Standard Health Citations
Dialysis
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated February 25, 2024
Food Procurement,store/prepare/serve-sanitary
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern February 25, 2024
Free Of Accident Hazards/supervision/devices
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated February 25, 2024
Investigate/prevent/correct Alleged Violation
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated February 25, 2024
January 2, 2024 Covid-19 Survey 1 Health 0 LSC
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Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
December 26, 2023 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
December 18, 2023 Covid-19 Survey 1 Health 0 LSC
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Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
December 11, 2023 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
October 23, 2023 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
October 10, 2023 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
October 2, 2023 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
August 28, 2023 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
August 21, 2023 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
June 5, 2023 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
January 23, 2023 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
December 5, 2022 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
July 25, 2022 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
July 11, 2022 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
May 30, 2022 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
May 9, 2022 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
April 18, 2022 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
Severity Scale Reference
Level 0 — No Harm Potential Level 2 — Minor Potential Harm Level 3 — Actual Harm Level 4 — Immediate Jeopardy

Complaints

Feb 2022 – Jan 2026
Above state average. This facility received 157.3 complaints per 100 beds vs. a statewide rate of 55.0. 4 citations resulted from those complaints (5.9 per 100 beds vs. 3.0 statewide).
Total Complaints
107
55,221 statewide
Per 100 Occupied Beds
157.3
55.0 state avg
On-Site Inspections
20
8,103 statewide
Citations Issued
4
5.9 per 100 beds · avg 3.0
Facility-Reported Incidents
49%
55% statewide
Citations by CategoryThis Facility
Administration4
Dietary Services3
Other Services0
Physical Environment6
Quality of Care17
Resident Rights7
Total37

Enforcement & Fines

Feb 2016 – Jan 2026
4 enforcement actions totaling $24,000 in fines over the reporting period. Resolved via Stipulation & Order agreements with the NY Department of Health where applicable.
December 3, 2024
$2,000
Stipulation & Order #NH-25-024 · Signed July 10, 2025
Reason: Quality of Care
July 9, 2021
$10,000
Stipulation & Order #NH-21-159 · Signed September 21, 2021
Reason: Quality of Care
December 21, 2020
$2,000
Stipulation & Order #NH-21-142 · Signed August 5, 2021
Reason: Multiple Deficiencies
September 12, 2017
$10,000
Stipulation & Order #NH-17-055 · Signed November 6, 2017
Reason: Multiple Deficiencies