Citations Summary
Jun 2022 – May 20265 Inspections Conducted
3
No citations found
60% of all inspections
2
Resulted in citations
40% of all inspections
15 Total Citations — state avg: 41
Issued across those 2 inspections
6Standard Health
9Life Safety Code
Severity of Citations
How serious were those 15 citations?
0
Minor potential harm
All corrected ✓
0
No actual harm
None in this period
In plain language
- Across 5 inspections in the current reporting window, 3 found no citations at all; inspectors issued 15 citations in total.
- Of those, 6 were standard health citations (quality of care) and 9 were related to the Life Safety Code (fire protection).
- The state logged 174 complaints about this facility; 7 led to on-site inspections.
- The state has 2 formal enforcement actions (fines or stipulations) on record.
A citation is a rule violation noted by a state inspector. Most are corrected through a plan of correction; the sections below show each citation, its severity, and how the facility compares with the statewide average.
Provider Information
Type
Nursing Home
Operating Certificate
7003363N
County
Queens
Phone
(718) 657-6363
Operated By
Highland Care Center Inc (For Profit)
DOH Regional Office
New York Metro
Occupancy Rate
98%
Staff Flu Vaccination
67%
Inspection Details
Surveys with Citations Only▼
Standard Health Citations
Safe/clean/comfortable/homelike Environment
Standard Health Citation — quality of care
Sufficient Nursing Staff
Standard Health Citation — quality of care
Life Safety Code Citations
Corridor - Doors
Life Safety Code Citation — NFPA requirements
Develop Ep Plan, Review And Update Annually
Life Safety Code Citation — NFPA requirements
Egress Doors
Life Safety Code Citation — NFPA requirements
Electrical Systems - Essential Electric Syste
Life Safety Code Citation — NFPA requirements
Emergency Lighting
Life Safety Code Citation — NFPA requirements
Fire Alarm System - Testing And Maintenance
Life Safety Code Citation — NFPA requirements
Names And Contact Information
Life Safety Code Citation — NFPA requirements
Subsistence Needs For Staff And Patients
Life Safety Code Citation — NFPA requirements
▼
Standard Health Citations
Drug Regimen Review, Report Irregular, Act On
Standard Health Citation — quality of care
Free Of Accident Hazards/supervision/devices
Standard Health Citation — quality of care
Notify Of Changes (injury/decline/room, Etc. )
Standard Health Citation — quality of care
Right To Be Free From Physical Restraints
Standard Health Citation — quality of care
Life Safety Code Citations
Stairways And Smokeproof Enclosures
Life Safety Code Citation — NFPA requirements
Severity Scale Reference
Level 0 — No Harm Potential
Level 2 — Minor Potential Harm
Level 3 — Actual Harm
Level 4 — Immediate Jeopardy
Complaints
Jun 2022 – May 2026Below state average. This facility received 56.2 complaints per 100 beds vs. a statewide rate of 57.4. 0 citations resulted from those complaints (0.0 per 100 beds vs. 5.3 statewide).
Total Complaints
174
55,669 statewide
Per 100 Occupied Beds
56.2
57.4 state avg
On-Site Inspections
7
7,566 statewide
Citations Issued
0
0.0 per 100 beds · avg 5.3
Facility-Reported Incidents
67%
55% statewide
| Citations by Category | This Facility |
|---|---|
| Administration | 0 |
| Dietary Services | 0 |
| Other Services | 2 |
| Physical Environment | 0 |
| Quality of Care | 1 |
| Resident Rights | 2 |
| Total | 5 |
Enforcement & Fines
Jun 2016 – May 20262 enforcement actions totaling $22,000 in fines over the reporting period. Resolved via Stipulation & Order agreements with the NY Department of Health where applicable.
December 21, 2021
$2,000
Stipulation & Order #NH-22-040 · Signed March 14, 2022
Reason: Quality of Care
Reason: Quality of Care
December 15, 2020
$20,000
Stipulation & Order #NH-21-117 · Signed June 15, 2021
Reason: Quality of Care
Reason: Quality of Care