NY DOH Inspection Report

The Pines at Glens Falls Center for Nursing & Rehabilitation

📍 170 Warren Street, Glens Falls, NY 12801

Nursing HomeCert 5601307NWarren County

Citations Summary

Jun 2022 – May 2026
7 Inspections Conducted
5
No citations found
71% of all inspections
2
Resulted in citations
29% of all inspections
24 Total Citations — state avg: 41
Issued across those 2 inspections
13Standard Health
11Life Safety Code
Severity of Citations
How serious were those 24 citations?
0
Minor potential harm
All corrected ✓
0
No actual harm
None in this period
In plain language
  • Across 7 inspections in the current reporting window, 5 found no citations at all; inspectors issued 24 citations in total.
  • Of those, 13 were standard health citations (quality of care) and 11 were related to the Life Safety Code (fire protection).
  • The state logged 98 complaints about this facility; 8 led to on-site inspections.
  • The state lists no formal enforcement actions against this facility.

A citation is a rule violation noted by a state inspector. Most are corrected through a plan of correction; the sections below show each citation, its severity, and how the facility compares with the statewide average.

Provider Information

Type
Nursing Home
Operating Certificate
5601307N
County
Warren
Phone
(518) 793-5163
Operated By
Glens Falls Crossings, LLC (For Profit)
DOH Regional Office
Capital District
Occupancy Rate
96%
Staff Flu Vaccination
99%

Inspection Details

Surveys with Citations Only
March 18, 2026 CERTIFICATION/COMPLAINT Survey 10 Health 5 LSC
▼
Standard Health Citations
Develop/implement Comprehensive Care Plan
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern Not yet corrected
Food Procurement,store/prepare/serve-sanitary
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
Free Of Medication Error Rts 5 Prcnt Or More
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Infection Prevention & Control
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
Label/store Drugs And Biologicals
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
Pharmacy Srvcs/procedures/pharmacist/records
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
Quality Of Care
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Resident Rights/exercise Of Rights
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Safe/clean/comfortable/homelike Environment
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Sufficient Nursing Staff
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
Life Safety Code Citations
Building Construction Type And Height
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
Exit Signage
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Illumination Of Means Of Egress
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
Portable Fire Extinguishers
Life Safety Code Citation — NFPA requirements
Level 1 · Potential for minimal harm 👤👤👤👤👤 Widespread Not yet corrected
Sprinkler System - Maintenance And Testing
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
March 22, 2023 CERTIFICATION/COMPLAINT Survey 3 Health 6 LSC
▼
Standard Health Citations
Dispose Garbage And Refuse Properly
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated May 16, 2023
Food Procurement,store/prepare/serve-sanitary
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern May 16, 2023
Pasarr Screening For Md & Id
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated May 16, 2023
Life Safety Code Citations
Electrical Equipment - Testing And Maintenanc
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern May 16, 2023
Electrical Systems - Essential Electric Syste
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern May 16, 2023
Fire Alarm System - Installation
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤 Isolated May 16, 2023
Sprinkler System - Maintenance And Testing
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern May 16, 2023
Subdivision Of Building Spaces - Smoke Barrie
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern May 16, 2023
Vertical Openings - Enclosure
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern May 16, 2023
Severity Scale Reference
Level 0 — No Harm Potential Level 2 — Minor Potential Harm Level 3 — Actual Harm Level 4 — Immediate Jeopardy

Complaints

Jun 2022 – May 2026
Above state average. This facility received 87.4 complaints per 100 beds vs. a statewide rate of 57.4. 2 citations resulted from those complaints (1.8 per 100 beds vs. 5.3 statewide).
Total Complaints
98
55,669 statewide
Per 100 Occupied Beds
87.4
57.4 state avg
On-Site Inspections
8
7,566 statewide
Citations Issued
2
1.8 per 100 beds · avg 5.3
Facility-Reported Incidents
76%
55% statewide
Citations by CategoryThis Facility
Administration0
Dietary Services2
Other Services2
Physical Environment1
Quality of Care1
Resident Rights1
Total7

Enforcement & Fines

Jun 2016 – May 2026