Citations Summary
Jun 2022 – May 202612 Inspections Conducted
10
No citations found
83% of all inspections
2
Resulted in citations
17% of all inspections
13 Total Citations — state avg: 41
Issued across those 2 inspections
10Standard Health
3Life Safety Code
Severity of Citations
How serious were those 13 citations?
0
Minor potential harm
All corrected ✓
0
No actual harm
None in this period
In plain language
- Across 12 inspections in the current reporting window, 10 found no citations at all; inspectors issued 13 citations in total.
- Of those, 10 were standard health citations (quality of care) and 3 were related to the Life Safety Code (fire protection).
- The state logged 88 complaints about this facility; 20 led to on-site inspections.
- The state has 1 formal enforcement action (fines or stipulations) on record.
A citation is a rule violation noted by a state inspector. Most are corrected through a plan of correction; the sections below show each citation, its severity, and how the facility compares with the statewide average.
Provider Information
Type
Nursing Home
Operating Certificate
5022302N
County
Steuben
Phone
(607) 776-7651
Operated By
Steuben Operations Associates, LLC (For Profit)
DOH Regional Office
Western NY
Occupancy Rate
100%
Staff Flu Vaccination
91%
Inspection Details
Surveys with Citations Only▼
Standard Health Citations
ADL Care Provided For Dependent Residents
Standard Health Citation — quality of care
Develop/implement Comprehensive Care Plan
Standard Health Citation — quality of care
Infection Control
Standard Health Citation — quality of care
Label/store Drugs And Biologicals
Standard Health Citation — quality of care
Posted Nurse Staffing Information
Standard Health Citation — quality of care
Quality Of Care
Standard Health Citation — quality of care
Resident Call System
Standard Health Citation — quality of care
Services Provided Meet Professional Standards
Standard Health Citation — quality of care
Sufficient Nursing Staff
Standard Health Citation — quality of care
Life Safety Code Citations
Electrical Systems - Essential Electric Syste
Life Safety Code Citation — NFPA requirements
Elevators
Life Safety Code Citation — NFPA requirements
Emergency Lighting
Life Safety Code Citation — NFPA requirements
▼
Standard Health Citations
Quality Of Care
Standard Health Citation — quality of care
Severity Scale Reference
Level 0 — No Harm Potential
Level 2 — Minor Potential Harm
Level 3 — Actual Harm
Level 4 — Immediate Jeopardy
Complaints
Jun 2022 – May 2026Above state average. This facility received 87.8 complaints per 100 beds vs. a statewide rate of 57.4. 2 citations resulted from those complaints (2.0 per 100 beds vs. 5.3 statewide).
Total Complaints
88
55,669 statewide
Per 100 Occupied Beds
87.8
57.4 state avg
On-Site Inspections
20
7,566 statewide
Citations Issued
2
2.0 per 100 beds · avg 5.3
Facility-Reported Incidents
41%
55% statewide
| Citations by Category | This Facility |
|---|---|
| Administration | 0 |
| Dietary Services | 0 |
| Other Services | 1 |
| Physical Environment | 1 |
| Quality of Care | 2 |
| Resident Rights | 0 |
| Total | 4 |
Enforcement & Fines
Jun 2016 – May 20261 enforcement action totaling $10,000 in fines over the reporting period. Resolved via Stipulation & Order agreements with the NY Department of Health where applicable.
November 17, 2017
$10,000
Stipulation & Order #NH-18-005 · Signed February 9, 2018
Reason: Multiple Deficiencies
Reason: Multiple Deficiencies