Citations Summary

Jun 2022 โ€“ May 2026
44 Total Citations โ€” state avg: 41
Issued in the reporting period
26Standard Health
18Life Safety Code
Severity of Citations
How serious were those 44 citations?
0
Minor potential harm
All corrected โœ“
0
No actual harm
Treatment/svcs to prevent/heal pressure ulcer ยท May 1, 2026 ยท Not yet corrected
In plain language
  • Across 7 inspections in the current reporting window, 1 found no citations at all; inspectors issued 44 citations in total.
  • Of those, 26 were standard health citations (quality of care) and 18 were related to the Life Safety Code (fire protection).
  • The state logged 49 complaints about this facility; 16 led to on-site inspections.
  • The state has 2 formal enforcement actions (fines or stipulations) on record.

A citation is a rule violation noted by a state inspector. Most are corrected through a plan of correction; the sections below show each citation, its severity, and how the facility compares with the statewide average.

Provider Information

Type
Nursing Home
Operating Certificate
3301323N
County
Onondaga
Phone
(315) 474-4431
Operated By
Plaza Nursing Home Company Inc (Not for Profit)
DOH Regional Office
Central New York
Occupancy Rate
97%
Staff Flu Vaccination
89%

Inspection Details

Surveys with Citations Only
May 1, 2026 CERTIFICATION/COMPLAINT Survey 12 Health 6 LSC
โ–ผ
Standard Health Citations
Baseline Care Plan
Standard Health Citation โ€” quality of care
Level 1 ยท Potential for minimal harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern Not yet corrected
Food Procurement,store/prepare/serve-sanitary
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated Not yet corrected
Free Of Accident Hazards/supervision/devices
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated Not yet corrected
Grievances
Standard Health Citation โ€” quality of care
Level 1 ยท Potential for minimal harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Widespread Not yet corrected
Increase/prevent Decrease In Rom/mobility
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated Not yet corrected
Infection Prevention & Control
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern Not yet corrected
Quality Of Care
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated Not yet corrected
Resident Rights/exercise Of Rights
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated Not yet corrected
Residents Are Free Of Significant Med Errors
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated Not yet corrected
Right To Survey Results/advocate Agency Info
Standard Health Citation โ€” quality of care
Level 1 ยท Potential for minimal harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern Not yet corrected
Treatment/service For Dementia
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated Not yet corrected
Treatment/svcs To Prevent/heal Pressure Ulcer
Standard Health Citation โ€” quality of care
Level 3 ยท Actual Harm ๐Ÿ‘ค Isolated Not yet corrected
Life Safety Code Citations
Doors With Self-closing Devices
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated Not yet corrected
Electrical Systems - Other
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern Not yet corrected
Gas Equipment - Cylinder And Container Storag
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern Not yet corrected
Portable Space Heaters
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated Not yet corrected
Sprinkler System - Maintenance And Testing
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern Not yet corrected
Utilities - Gas And Electric
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated Not yet corrected
November 19, 2025 COMPLAINT Survey 1 Health 0 LSC
โ–ผ
Standard Health Citations
Quality Of Care
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated January 7, 2026
April 1, 2025 COMPLAINT Survey 2 Health 0 LSC
โ–ผ
Standard Health Citations
Free Of Accident Hazards/supervision/devices
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated May 19, 2025
Self-determination
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated May 19, 2025
July 15, 2024 CERTIFICATION/COMPLAINT Survey 8 Health 3 LSC
โ–ผ
Standard Health Citations
Activities Daily Living (adls)/mntn Abilities
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated September 4, 2024
Activities Meet Interest/needs Each Resident
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated September 4, 2024
ADL Care Provided For Dependent Residents
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated September 4, 2024
Infection Prevention & Control
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated September 4, 2024
Investigate/prevent/correct Alleged Violation
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated September 4, 2024
Nutritive Value/appear, Palatable/prefer Temp
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated September 4, 2024
Responsibilities Of Providers; Required Notif
Standard Health Citation โ€” quality of care
Level 0 ๐Ÿ‘ค Scope September 4, 2024
Treatment/svcs To Prevent/heal Pressure Ulcer
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated September 4, 2024
Life Safety Code Citations
Fire Alarm System - Testing And Maintenance
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated September 4, 2024
Hazardous Areas - Enclosure
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated September 4, 2024
Means Of Egress - General
Life Safety Code Citation โ€” NFPA requirements
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated September 4, 2024
May 2, 2024 COMPLAINT Survey 1 Health 0 LSC
โ–ผ
Standard Health Citations
Investigate/prevent/correct Alleged Violation
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค๐Ÿ‘ค๐Ÿ‘ค Pattern June 19, 2024
June 28, 2023 COMPLAINT Survey 1 Health 0 LSC
โ–ผ
Standard Health Citations
Quality Of Care
Standard Health Citation โ€” quality of care
Level 2 ยท Minor potential harm ๐Ÿ‘ค Isolated August 8, 2023
Severity Scale Reference
Level 0 โ€” No Harm Potential Level 2 โ€” Minor Potential Harm Level 3 โ€” Actual Harm Level 4 โ€” Immediate Jeopardy

Complaints

Jun 2022 โ€“ May 2026
Below state average. This facility received 38.0 complaints per 100 beds vs. a statewide rate of 57.4. 15 citations resulted from those complaints (11.6 per 100 beds vs. 5.3 statewide).
Total Complaints
49
55,669 statewide
Per 100 Occupied Beds
38.0
57.4 state avg
On-Site Inspections
16
7,566 statewide
Citations Issued
15
11.6 per 100 beds ยท avg 5.3
Facility-Reported Incidents
45%
55% statewide
Citations by CategoryThis Facility
Administration0
Dietary Services2
Other Services2
Physical Environment2
Quality of Care5
Resident Rights4
Total15

Enforcement & Fines

Jun 2016 โ€“ May 2026
2 enforcement actions totaling $10,000 in fines over the reporting period. Resolved via Stipulation & Order agreements with the NY Department of Health where applicable.
June 10, 2022
$2,000
Stipulation & Order #NH-22-137 ยท Signed September 12, 2022
Reason: Quality of Care
November 17, 2020
$8,000
Stipulation & Order #NH-21-030 ยท Signed January 28, 2021
Reason: Quality of Care