NY DOH Inspection Report

The Friendly Home

📍 3156 East Avenue, Rochester, NY 14618

Citations Summary

Feb 2022 – Jan 2026
17 Inspections Conducted
9
No citations found
53% of all inspections
8
Resulted in citations
47% of all inspections
31 Total Citations — state avg: 23
Issued across those 8 inspections
26Standard Health
5Life Safety Code
Severity of Citations
How serious were those 31 citations?
0
Minor potential harm
All corrected ✓
0
No actual harm
None in this period

Inspection Details

Surveys with Citations Only
December 19, 2025 Certification Survey 9 Health 2 LSC
▼
Standard Health Citations
ADL Care Provided For Dependent Residents
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Free Of Accident Hazards/supervision/devices
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern Not yet corrected
Infection Prevention & Control
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Label/store Drugs And Biologicals
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Resident Rights/exercise Of Rights
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Residents Are Free Of Significant Med Errors
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Right To Be Free From Chemical Restraints
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern Not yet corrected
Safe/clean/comfortable/homelike Environment
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Services Provided Meet Professional Standards
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern Not yet corrected
Life Safety Code Citations
Gas Equipment - Cylinder And Container Storag
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤 Isolated Not yet corrected
Sprinkler System - Maintenance And Testing
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern Not yet corrected
January 30, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
January 22, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
January 8, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
January 2, 2024 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
December 26, 2023 Certification Survey 7 Health 3 LSC
▼
Standard Health Citations
Develop/implement Abuse/neglect Policies
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern February 23, 2024
Essential Equipment, Safe Operating Condition
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated February 23, 2024
Increase/prevent Decrease In Rom/mobility
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated February 23, 2024
Infection Prevention & Control
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern February 23, 2024
Infection Preventionist Qualifications/role
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated February 23, 2024
Label/store Drugs And Biologicals
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated February 23, 2024
Tube Feeding Mgmt/restore Eating Skills
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated February 23, 2024
Life Safety Code Citations
Aisle, Corridor, Or Ramp Width
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern February 23, 2024
Corridor - Doors
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern February 23, 2024
Electrical Equipment - Testing And Maintenanc
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern February 23, 2024
October 30, 2023 Covid-19 Survey 1 Health 0 LSC
▼
Standard Health Citations
Reporting - National Health Safety Network
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤👤👤 Widespread Not yet corrected
March 2, 2022 Certification/Complaint Survey 5 Health 2 LSC
▼
Standard Health Citations
Develop/implement Comprehensive Care Plan
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated April 12, 2022
Free Of Accident Hazards/supervision/devices
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern April 12, 2022
Notice Requirements Before Transfer/discharge
Standard Health Citation — quality of care
Level 1 · Potential for minimal harm 👤👤👤 Pattern April 12, 2022
Permitting Residents To Return To Facility
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤 Isolated April 12, 2022
Standards Of Construction For New Existing Nh
Standard Health Citation — quality of care
Level 2 · Minor potential harm 👤👤👤 Pattern April 30, 2022
Life Safety Code Citations
Sprinkler System - Maintenance And Testing
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern April 30, 2022
Subdivision Of Building Spaces - Smoke Barrie
Life Safety Code Citation — NFPA requirements
Level 2 · Minor potential harm 👤👤👤 Pattern April 30, 2022
Severity Scale Reference
Level 0 — No Harm Potential Level 2 — Minor Potential Harm Level 3 — Actual Harm Level 4 — Immediate Jeopardy

Complaints

Feb 2022 – Jan 2026
Below state average. This facility received 33.3 complaints per 100 beds vs. a statewide rate of 55.0. 4 citations resulted from those complaints (2.3 per 100 beds vs. 3.0 statewide).
Total Complaints
59
55,221 statewide
Per 100 Occupied Beds
33.3
55.0 state avg
On-Site Inspections
19
8,103 statewide
Citations Issued
4
2.3 per 100 beds · avg 3.0
Facility-Reported Incidents
81%
55% statewide
Citations by CategoryThis Facility
Administration0
Dietary Services0
Other Services0
Physical Environment0
Quality of Care6
Resident Rights3
Total9

Enforcement & Fines

Feb 2016 – Jan 2026