Fulton Center for Rehabilitation and Healthcare

Inspection Reports

Complaints

Nursing Home Complaints, November 1, 2021 to October 31, 2025

Number of Complaints
The total number of complaints received about the facility during the reporting period.
31 This Facility
51,680 Statewide
Number of Complaints per 100 Occupied Beds
This rate demonstrates the number of complaints and incidents received per 100 occupied beds during the reporting period. Occupied beds are approximated by taking the daily occupancy rate data from the most recent year's audited Nursing Home Cost Report. This rate allows the user to compare a specific facility's complaint experience with that of other homes or a statewide average.
22.7 This Facility
50.0 Statewide
Percentage of Complaints Representing Facility-Reported Incidents
Facilities are required to report certain kinds of incidents to the Department of Health whenever they occur, and these are included in the complaint count. This measure shows the percentage of complaints that represents such facility-reported incidents.
23.0% This Facility
54.0% Statewide
All Complaint-Related On-Site Inspections
The number of complaint-related inspections at the facility completed by the Department of Health during the reporting period. Not all inspections necessarily result in deficiencies being cited.
17 This Facility
7,360 Statewide
Citations
The total number of complaints-related citations during the reporting period.
8 This Facility
4,035 Statewide
Citations per 100 Occupied Beds
This rate demonstrates the number of citations per 100 occupied beds during the reporting period. Occupied beds are approximated by taking the daily occupancy rate data from the most recent year's audited Nursing Home Cost Report. This rate allows the user to compare a specific facility's complaint experience with that of other homes or a statewide average.
4.5 This Facility
3.9 Statewide

Complaints-Related Citations by Category, November 1, 2021 to October 31, 2025

Administration
The number of complaint-related deficiencies pertaining to administrative issues.
1 This Facility
Dietary Services
The number of complaint-related deficiencies pertaining to dietary services.
9 This Facility
Other Services
The number of complaint-related deficiencies pertaining to other issues, i.e., those that cannot be categorized under administration, quality of care, resident rights, diet, or physical environment.
0 This Facility
Physical Environment
The number of complaint-related deficiencies pertaining to the physical environment of the facility.
13 This Facility
Quality of Care
The number of complaint-related deficiencies pertaining to quality of care.
33 This Facility
Resident Rights
The number of complaint-related deficiencies pertaining to resident rights.
8 This Facility
Total Complaints-Related Citations
The total number of citations during the reporting period resulting directly from complaints made against the facility.
64 This Facility

Citations

Citations from October 1, 2021 through September 30, 2025

Citations Summary

Standard Health Citations
The number of citations falling into the category of standard health deficiencies, which pertain to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
22 This Facility
18 State Average
Life Safety Code Citations
The number of citations falling into the category of Life Safety Code deficiencies, which pertain to a wide range of requirements established by the National Fire Protection Agency (NFPA), including construction, protection and operational features designed to provide safety from fire, smoke, and panic.
2 This Facility
11 State Average
Total Citations
The total number of citations of any kind received by the nursing home during the reporting period
24 This Facility
29 State Average
Citations Related to Actual Harm or Immediate Jeopardy
The number of citations involving defiencies in which actual harm to a resident occurred, as opposed to deficiencies that only created the potential to cause such harm.
1 This Facility
1 State Average
Percentage of Citations Related to Actual Harm or Immediate Jeopardy
The percentage of citations received for deficiencies resulting in actual resident harm, as opposed to those that only created the potential for harm.
4.2% This Facility
2.0% State Average

The citations above resulted from a total of 6 inspections. There were also 9 inspections resulting in no citations.

Inspections (with citations)
6
Inspections (no citations)
9
Total citations
24

Citation Details

May 29, 2024 — Complaint Survey — Health: 1 — LSC: 0

May 29, 2024 Complaint Survey

Standard Health Citations 

Deficiency Severity Scope SQC Corrected
Safe/clean/comfortable/homelike environment
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤👤👤Pattern
Pattern
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of July 2, 2024
November 16, 2023 — Complaint Survey — Health: 5 — LSC: 1

November 16, 2023 Complaint Survey

Standard Health Citations 

Deficiency Severity Scope SQC Corrected
Dialysis
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤Isolated
Isolated
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of January 9, 2024
Nutritive value/appear, palatable/prefer temp
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤👤👤Pattern
Pattern
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of January 9, 2024
Qualified persons
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤Isolated
Isolated
Deficiency does not indicate severe, systemic problems in quality of care.
Respiratory/tracheostomy care and suctioning
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤👤👤Pattern
Pattern
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of January 9, 2024
Standards of construction for new existing nh
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤Isolated
Isolated
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of January 9, 2024

Standard Life Safety Code Citations 

Deficiency Severity Scope SQC Corrected
Electrical equipment - testing and maintenanc
Standard Life Safety Code Citation: pertains to a wide range of life safety code requirements as established by the National Fire Protection Agency (NFPA), including construction, protection and operational features designed to provide safety from fire, smoke, and panic.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤👤👤Pattern
Pattern
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of December 29, 2023
October 6, 2023 — Complaint Survey — Health: 1 — LSC: 0

October 6, 2023 Complaint Survey

Standard Health Citations 

Deficiency Severity Scope SQC Corrected
Notify of changes (injury/decline/room, etc. )
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤Isolated
Isolated
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of November 6, 2023
October 11, 2022 — Complaint Survey — Health: 2 — LSC: 0

October 11, 2022 Complaint Survey

Standard Health Citations 

Deficiency Severity Scope SQC Corrected
Food procurement,store/prepare/serve-sanitary
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤👤👤Pattern
Pattern
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of October 26, 2022
Infection prevention & control
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤👤👤Pattern
Pattern
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of October 26, 2022
January 28, 2022 — Complaint Survey — Health: 3 — LSC: 0

January 28, 2022 Complaint Survey

Standard Health Citations 

Deficiency Severity Scope SQC Corrected
Free from abuse and neglect
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 4
Immediate jeopardy to resident health or safety requiring immediate action. An event has caused or is likely to cause serious injury, harm, impairment, or death.
👤👤👤👤👤Widespread
Widespread

Substandard quality of care: a severe, systemic deficiency.
Corrected as of February 24, 2022
General requirements
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 0
👤Scope
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of February 24, 2022
Reporting of alleged violations
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤Isolated
Isolated
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of February 24, 2022
December 30, 2021 — Certification/Complaint Survey — Health: 1 — LSC: 0

December 30, 2021 Certification/Complaint Survey

Standard Health Citations 

Deficiency Severity Scope SQC Corrected
Physical environment
Standard Health Inspection Citation: pertains to quality of care, e.g., resident care, staff/resident interaction, environment, and record-keeping.
Level 2
No actual harm or immediate jeopardy, but has caused minor discomfort and has the potential to cause more than minimal harm.
👤👤👤Pattern
Pattern
Deficiency does not indicate severe, systemic problems in quality of care. Corrected as of January 7, 2022

Enforcement

November 1, 2015 through October 31, 2025

Survey DateDetails
October 11, 2022
  • Stipulation & Order #: NH-22-161
  • Stipulation and Order date: November 17, 2022
  • Fine: $6,000
  • Description: Quality of Care
January 28, 2022
  • Stipulation & Order #: NH-22-151
  • Stipulation and Order date: October 11, 2022
  • Fine: $4,000
  • Description: Quality of Care
July 21, 2021
  • Stipulation & Order #: NH-21-160
  • Stipulation and Order date: September 21, 2021
  • Fine: $10,000
  • Description: Quality of Care
January 16, 2021
  • Stipulation & Order #: NH-21-068
  • Stipulation and Order date: April 19, 2021
  • Fine: $20,000
  • Description: Quality of Care
February 18, 2021
  • Stipulation & Order #: Nh-21-058
  • Stipulation and Order date: March 31, 2021
  • Fine: $18,000
  • Description: Multiple Deficiencies
May 15, 2020
  • Stipulation & Order #: NH-20-063
  • Stipulation and Order date: October 20, 2020
  • Fine: $8,000
  • Description: Multiple Deficiencies
Date not yet available
  • Stipulation & Order #: NH-16-004
  • Stipulation and Order date: January 5, 2016
  • Fine: $52,000
  • Description: Multiple Deficiencies
March 24, 2014
  • Stipulation & Order #: NH-16-034
  • Stipulation and Order date: January 5, 2016
  • Fine: $10,000
  • Description: Quality of Care