NY DOH Assisted Living Facility — Inspection Report

Promenade at University Place

📍 1228 Western Avenue, Albany, NY 12203

Inspection Summary

Oct 2021 – Sep 2025
58%
of inspections passed with no issues found
33 of 57 inspections · Oct 2021 – Sep 2025
Inspections with issues
24 of 57 inspections
Total violations cited
51 violations total

Inspection Details

Oct 2021 – Sep 2025
ℹ Violations under dispute through the Inspection Review Process (IRP) are not displayed.
September 16, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

August 20, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

June 16, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

March 20, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

February 18, 2025 Complaint Survey 2 Violations
▼
Admission and retention standards.
Regulation cited: CFR 1001.7 (k) (5)
Plan/Notice of Correction Approved
Consumer and resident protections.
Regulation cited: CFR 1001.8 (b) (2) (iv)
Plan/Notice of Correction Approved
January 14, 2025 Complaint Survey 1 Violation
▼
Resident services
Regulation cited: CFR 487.7 (d) (9)
Plan/Notice of Correction Approved
November 26, 2024 Complaint Survey 0 Violations
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✓ No violations found

October 30, 2024 Relicensure, Complaint Survey 0 Violations
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✓ No violations found

July 23, 2024 Complaint Survey 1 Violation
▼
Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Plan/Notice of Correction Approved
September 11, 2024 Complaint Survey 3 Violations
▼
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (9)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Plan/Notice of Correction Approved
July 3, 2024 Relicensure, Complaint Survey 15 Violations
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General provisions
Regulation cited: CFR 487.3 (b)
Plan/Notice of Correction Approved
Resident protections
Regulation cited: CFR 487.5 (d) (1)
Plan/Notice of Correction Approved
Resident funds and valuables
Regulation cited: CFR 487.6 (a) (3)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (1-4)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (11) (i-v)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (11) (iii)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (11) (x)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (12) (ii)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (e) (1)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (a) (8)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (a)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (k) (1-3)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (k) (15)
Plan/Notice of Correction Approved
Admission and retention standards.
Regulation cited: CFR 1001.7 (h)
Plan/Notice of Correction Approved
July 23, 2024 Complaint Survey 1 Violation
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Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Plan/Notice of Correction Approved
April 26, 2024 Complaint Survey 0 Violations
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✓ No violations found

April 26, 2024 Complaint Survey 2 Violations
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Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (12) (ii)
Plan/Notice of Correction Approved
March 22, 2024 Complaint Survey 1 Violation
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Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
February 1, 2024 Complaint Survey 0 Violations
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✓ No violations found

February 1, 2024 Complaint Survey 0 Violations
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✓ No violations found

February 1, 2024 Complaint Survey 0 Violations
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✓ No violations found

March 4, 2024 Complaint Survey 0 Violations
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✓ No violations found

February 9, 2024 Complaint Survey 0 Violations
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✓ No violations found

February 9, 2024 Complaint Survey 0 Violations
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✓ No violations found

January 26, 2024 Complaint Survey 0 Violations
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✓ No violations found

January 26, 2024 Complaint Survey 0 Violations
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✓ No violations found

January 26, 2024 Complaint Survey 2 Violations
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Resident services
Regulation cited: CFR 487.7 (f) (1-4)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (g) (3)
Plan/Notice of Correction Approved
October 31, 2023 Complaint Survey 0 Violations
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✓ No violations found

October 6, 2023 Complaint Survey 0 Violations
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✓ No violations found

September 15, 2023 Complaint Survey 2 Violations
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Resident services
Regulation cited: CFR 487.7 (d) (11)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
December 6, 2023 Complaint Survey 0 Violations
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✓ No violations found

November 21, 2023 Complaint Survey 2 Violations
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General provisions
Regulation cited: CFR 487.3 (b)
Plan/Notice of Correction Approved
Supervision in special needs assisted living.
Regulation cited: CFR 1001.10 (n) (5) (i-iii)
Plan/Notice of Correction Approved
August 29, 2023 Complaint Survey 0 Violations
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✓ No violations found

June 21, 2023 Relicensure, Complaint Survey 1 Violation
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Civil penalties
Regulation cited: CFR 486.5 (a) (4) (v)
Plan/Notice of Correction Approved
July 21, 2023 Other Survey 1 Violation
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Records and reports
Regulation cited: CFR 485.11 (b)
Plan/Notice of Correction Approved
May 10, 2023 Complaint Survey 1 Violation
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Admission standards
Regulation cited: CFR 487.4 (c) (5)
Plan/Notice of Correction Approved
May 10, 2023 Complaint Survey 0 Violations
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✓ No violations found

May 10, 2023 Complaint Survey 0 Violations
▼

✓ No violations found

May 10, 2023 Complaint Survey 0 Violations
▼

✓ No violations found

May 10, 2023 Complaint Survey 1 Violation
▼
Resident funds and valuables
Regulation cited: CFR 487.6 (f) (1)
Plan/Notice of Correction Approved
May 10, 2023 Complaint Survey 2 Violations
▼
Resident services
Regulation cited: CFR 487.7 (g) (3)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (d) (1)
Plan/Notice of Correction Approved
March 27, 2023 Complaint Survey 4 Violations
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Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (12) (ii)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (g) (3)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (a)
Plan/Notice of Correction Approved
March 1, 2023 Complaint Survey 0 Violations
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✓ No violations found

January 19, 2023 Complaint Survey 1 Violation
▼
Admission standards
Regulation cited: CFR 487.4 (c) (4)
Plan/Notice of Correction Approved
April 7, 2023 Complaint Survey 0 Violations
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✓ No violations found

March 1, 2023 Complaint Survey 0 Violations
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✓ No violations found

November 3, 2022 Complaint Survey 1 Violation
▼
Resident services
Regulation cited: CFR 487.7 (f) (11) (i-v)
Plan/Notice of Correction Approved
November 3, 2022 Complaint Survey 0 Violations
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✓ No violations found

September 19, 2022 Complaint Survey 2 Violations
▼
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (e) (1)
Plan/Notice of Correction Approved
September 13, 2022 Complaint Survey 0 Violations
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✓ No violations found

August 31, 2022 Complaint Survey 1 Violation
▼
Medication management.
Regulation cited: CFR 1001.10 (l)(1)
Plan/Notice of Correction Approved
August 8, 2022 Complaint Survey 0 Violations
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✓ No violations found

June 15, 2022 Complaint Survey 0 Violations
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✓ No violations found

May 25, 2022 Complaint Survey 2 Violations
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Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Resident services.
Regulation cited: CFR 1001.10 (i) (5-8)
Plan/Notice of Correction Approved
May 27, 2022 Complaint Survey 0 Violations
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✓ No violations found

March 7, 2022 Relicensure, Follow-up Survey 1 Violation
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Resident services
Regulation cited: CFR 487.7 (f) (11) (i-v)
Plan/Notice of Correction Approved
February 22, 2022 Complaint Survey 0 Violations
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✓ No violations found

February 3, 2022 Complaint Survey 1 Violation
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Resident services
Regulation cited: CFR 487.7 (d) (1) (v)
Plan/Notice of Correction Approved
January 26, 2022 Complaint Survey 0 Violations
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✓ No violations found

January 4, 2022 Other Survey 0 Violations
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✓ No violations found

Enforcement & Orders

Oct 2021 – Sep 2025
2 enforcement actions — Stipulation & Order agreement signed with the NY Department of Health.
March 17, 2025
Stipulation & Order
#ACF-25-021
March 6, 2025
Stipulation & Order
#ACF-25-007