Inspection Summary

Apr 2022 – Mar 2026
57%
of inspections passed with no issues found
8 of 14 inspections · Apr 2022 – Mar 2026
Inspections with issues
6 of 14 inspections
Total violations cited
17 violations total
What the violations were about
Admission standards 5Resident services 5Admission & retention standards 2Environmental standards 1Food service 1Medication management 1Operating certificates 1Resident protections 1
In plain language
  • The most recent inspection was on November 26, 2025 (complaint survey) and found no violations.
  • Across 14 inspections in the current reporting window, 8 found no violations at all; inspectors cited 17 violations in total.
  • Of the 14 visits in this window, 11 were prompted by complaints and 3 were routine or other surveys.
  • The state has 2 formal enforcement actions on record for this facility.

A violation is a rule breach noted by a state inspector. Most are administrative and get corrected through an approved plan of correction; the sections below show exactly what was cited and the status of each correction plan.

Provider Information

Type
Adult Home
Operating Certificate
370-F-262
County
Monroe
Phone
(585) 546-7275
Operated By
Willow Ridge Senior Living - Maiden Park LLC
DOH Regional Office
Western Regional Office - Buffalo

Inspection Details

Apr 2022 – Mar 2026
ℹ Violations under dispute through the Inspection Review Process (IRP) are not displayed.
November 26, 2025 Complaint Survey 0 Violations

✓ No violations found

September 24, 2025 Complaint Survey 1 Violation
Admission standards
Regulation cited: CFR 487.4 (a)
Plan/Notice of Correction Approved
August 18, 2025 Complaint Survey 0 Violations

✓ No violations found

August 5, 2025 Complaint Survey 0 Violations

✓ No violations found

July 31, 2025 Complaint Survey 2 Violations
Resident protections
Regulation cited: CFR 487.5 (f) (10-11)
Plan/Notice of Correction Approved
Admission and retention standards.
Regulation cited: CFR 1001.7 (g)(1-3)
Plan/Notice of Correction Approved
February 4, 2025 Relicensure, Complaint Survey 5 Violations
Admission standards
Regulation cited: CFR 487.4 (a)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (e) (1)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (i) (1)
Plan/Notice of Correction Approved
Admission and retention standards.
Regulation cited: CFR 1001.7 (k) (2)
Plan/Notice of Correction Approved
Medication management.
Regulation cited: CFR 1001.10 (l)(1)
Plan/Notice of Correction Approved
December 27, 2024 Complaint Survey 0 Violations

✓ No violations found

October 24, 2024 Complaint Survey 0 Violations

✓ No violations found

May 30, 2024 Complaint Survey 4 Violations
Admission standards
Regulation cited: CFR 487.4 (a)
Plan/Notice of Correction Approved
Admission standards
Regulation cited: CFR 487.4 (m)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (d) (1) (iv)
Plan/Notice of Correction Approved
Resident services.
Regulation cited: CFR 1001.10 (j) (1)
Plan/Notice of Correction Approved
January 9, 2024 Complaint Survey 0 Violations

✓ No violations found

August 3, 2023 Other Survey 0 Violations

✓ No violations found

March 7, 2023 Complaint Survey 4 Violations
Operating certificates
Regulation cited: CFR 485.5 (f)
Plan/Notice of Correction Approved
Admission standards
Regulation cited: CFR 487.4 (c)(12)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (11) (iii)
Plan/Notice of Correction Approved
Resident services.
Regulation cited: CFR 1001.10 (j) (1)
Plan/Notice of Correction Approved
July 11, 2022 Other Survey 1 Violation
Resident services
Regulation cited: CFR 487.7 (d) (1) (v)
Plan/Notice of Correction Approved
July 11, 2022 Other Survey 0 Violations

✓ No violations found

Enforcement & Orders

Apr 2022 – Mar 2026
2 enforcement actions — Stipulation & Order agreement signed with the NY Department of Health.
June 6, 2025
Stipulation & Order
#ACF-25-030
August 16, 2022
Stipulation & Order
#ACF-22-042