Inspection Summary
Apr 2022 – Mar 202616%
of inspections passed with no issues found
3 of 19 inspections · Apr 2022 – Mar 2026
Inspections with issues
16 of 19 inspections
Total violations cited
100 violations total
What the violations were about
Resident services 24Environmental standards 17Records & reports 9Food service 8Personnel 8Admission standards 7Disaster & emergency planning 7Resident protections 6Resident funds & valuables 5General provisions 4Inspection 4Dept. criminal history review 1
In plain language
- The most recent inspection was on February 26, 2026 (relicensure survey) and found 10 violations.
- Across 19 inspections in the current reporting window, 3 found no violations at all; inspectors cited 100 violations in total.
- Of the 19 visits in this window, 12 were prompted by complaints and 7 were routine or other surveys.
- The state has 2 formal enforcement actions on record for this facility.
A violation is a rule breach noted by a state inspector. Most are administrative and get corrected through an approved plan of correction; the sections below show exactly what was cited and the status of each correction plan.
Provider Information
Type
Adult Home
Operating Certificate
570-F-055
County
Otsego
Phone
(607) 432-6171
Operated By
Willow Ridge Senior Living Management Company, LLC
DOH Regional Office
Capital District Regional Office
Inspection Details
Apr 2022 – Mar 2026ℹ Violations under dispute through the Inspection Review Process (IRP) are not displayed.
▼
Resident services
Regulation cited: CFR 487.7 (f) (1-4)
Resident services
Regulation cited: CFR 487.7 (f) (12) (ii)
Resident services
Regulation cited: CFR 487.7 (g) (1) (i)
Food service
Regulation cited: CFR 487.8 (e) (1)
Personnel
Regulation cited: CFR 487.9 (a) (8)
Personnel
Regulation cited: CFR 487.9 (a) (15)
Records and reports
Regulation cited: CFR 487.10 (c) (1-3)
Records and reports
Regulation cited: CFR 487.10 (d) (1-2)
Environmental standards
Regulation cited: CFR 487.11 (h) (5)
Environmental standards
Regulation cited: CFR 487.11 (k) (1-3)
▼
✓ No violations found
▼
✓ No violations found
▼
General provisions
Regulation cited: CFR 487.3 (b)
General provisions
Regulation cited: CFR 487.3 (g) (3-4)
Admission standards
Regulation cited: CFR 487.4 (k)
Resident protections
Regulation cited: CFR 487.5 (a) (3) (xi)
Resident funds and valuables
Regulation cited: CFR 487.6 (a) (1)
Resident funds and valuables
Regulation cited: CFR 487.6 (c) (10)
Resident funds and valuables
Regulation cited: CFR 487.6 (c) (12)
Resident services
Regulation cited: CFR 487.7 (e) (2)
Resident services
Regulation cited: CFR 487.7 (f) (1-4)
Resident services
Regulation cited: CFR 487.7 (f) (5)
Resident services
Regulation cited: CFR 487.7 (f) (11) (i-v)
Resident services
Regulation cited: CFR 487.7 (f) (11) (iii)
Resident services
Regulation cited: CFR 487.7 (f) (11) (vi)
Resident services
Regulation cited: CFR 487.7 (f) (11) (x)
Resident services
Regulation cited: CFR 487.7 (f) (12) (ii)
Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Food service
Regulation cited: CFR 487.8 (c)
Food service
Regulation cited: CFR 487.8 (d) (4,8,10-11)
Food service
Regulation cited: CFR 487.8 (e) (1)
Food service
Regulation cited: CFR 487.8 (e) (3)
Personnel
Regulation cited: CFR 487.9 (a) (3)
Personnel
Regulation cited: CFR 487.9 (a) (8)
Records and reports
Regulation cited: CFR 487.10 (c) (4)
Records and reports
Regulation cited: CFR 487.10 (g)
Environmental standards
Regulation cited: CFR 487.11 (a)
Environmental standards
Regulation cited: CFR 487.11 (i) (4) (iii-v)
Environmental standards
Regulation cited: CFR 487.11 (i) (11-12)
Environmental standards
Regulation cited: CFR 487.11 (i) (13)
▼
Disaster and emergency planning
Regulation cited: CFR 487.12 (f)
▼
✓ No violations found
▼
Resident services
Regulation cited: CFR 487.7 (f) (5)
Resident services
Regulation cited: CFR 487.7 (f) (8)
Resident services
Regulation cited: CFR 487.7 (f) (12) (ii)
▼
Admission standards
Regulation cited: CFR 487.4 (a)
Resident services
Regulation cited: CFR 487.7 (d) (8)
Resident services
Regulation cited: CFR 487.7 (d) (11)
Resident services
Regulation cited: CFR 487.7 (f) (11) (i-v)
Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Environmental standards
Regulation cited: CFR 487.11 (h) (5)
▼
Inspection
Regulation cited: CFR 486.2 (j) (1-2)
Admission standards
Regulation cited: CFR 487.4 (a)
Admission standards
Regulation cited: CFR 487.4 (m)
Resident protections
Regulation cited: CFR 487.5 (f) (3)
Environmental standards
Regulation cited: CFR 487.11 (k) (1-3)
Disaster and emergency planning
Regulation cited: CFR 487.12 (h)
Disaster and emergency planning
Regulation cited: CFR 487.12 (i)
▼
Department criminal history review
Regulation cited: CFR 402.7(d)(1)
General provisions
Regulation cited: CFR 487.3 (b)
Admission standards
Regulation cited: CFR 487.4 (a)
Admission standards
Regulation cited: CFR 487.4 (k)
Admission standards
Regulation cited: CFR 487.4 (m)
Resident protections
Regulation cited: CFR 487.5 (a) (3) (ix)
Resident protections
Regulation cited: CFR 487.5 (f) (3)
Resident funds and valuables
Regulation cited: CFR 487.6 (c) (10)
Resident funds and valuables
Regulation cited: CFR 487.6 (c) (12)
Resident services
Regulation cited: CFR 487.7 (d) (12-13)
Food service
Regulation cited: CFR 487.8 (c)
Food service
Regulation cited: CFR 487.8 (e) (1)
Personnel
Regulation cited: CFR 487.9 (a) (8)
Personnel
Regulation cited: CFR 487.9 (a) (15)
Records and reports
Regulation cited: CFR 487.10 (g)
Environmental standards
Regulation cited: CFR 487.11 (a)
Environmental standards
Regulation cited: CFR 487.11 (k) (16)
Disaster and emergency planning
Regulation cited: CFR 487.12 (h)
Disaster and emergency planning
Regulation cited: CFR 487.12 (i)
Disaster and emergency planning
Regulation cited: CFR 487.12 (k) (1-4)
▼
Inspection
Regulation cited: CFR 486.2 (j) (1-2)
▼
Resident protections
Regulation cited: CFR 487.5 (b) (1)
Resident services
Regulation cited: CFR 487.7 (h) (3-4)
Personnel
Regulation cited: CFR 487.9 (c) (8)
Environmental standards
Regulation cited: CFR 487.11 (b) (1-2)
Environmental standards
Regulation cited: CFR 487.11 (f) (8)
Environmental standards
Regulation cited: CFR 487.11 (k) (1-3)
Environmental standards
Regulation cited: CFR 487.11 (k) (7)
Disaster and emergency planning
Regulation cited: CFR 487.12 (j)
▼
Records and reports
Regulation cited: CFR 487.10 (e) (1) (i)
▼
Inspection
Regulation cited: CFR 486.2 (j) (1-2)
▼
Records and reports
Regulation cited: CFR 485.11 (b)
▼
Resident protections
Regulation cited: CFR 487.5 (a) (3) (xii)
Resident services
Regulation cited: CFR 487.7 (d) (1) (iv)
Resident services
Regulation cited: CFR 487.7 (f) (11) (i-v)
▼
Records and reports
Regulation cited: CFR 485.11 (b)
▼
Records and reports
Regulation cited: CFR 485.11 (b)
▼
Inspection
Regulation cited: CFR 486.2 (j) (1-2)
General provisions
Regulation cited: CFR 487.3 (b)
Resident services
Regulation cited: CFR 487.7 (f) (1-4)
Food service
Regulation cited: CFR 487.8 (e) (1)
Personnel
Regulation cited: CFR 487.9 (a) (8)
Environmental standards
Regulation cited: CFR 487.11 (a)
Environmental standards
Regulation cited: CFR 487.11 (h) (11)
Environmental standards
Regulation cited: CFR 487.11 (i) ((4) (i),(
Enforcement & Orders
Apr 2022 – Mar 20262 enforcement actions — Stipulation & Order agreement signed with the NY Department of Health.
August 8, 2025
Stipulation & Order
#ACF-25-046
May 30, 2024
Stipulation & Order
#ACF-24-016