Inspection Summary

Apr 2022 – Mar 2026
50%
of inspections passed with no issues found
7 of 14 inspections · Apr 2022 – Mar 2026
Inspections with issues
7 of 14 inspections
Total violations cited
28 violations total
What the violations were about
Admission & retention standards 8Resident services 7Environmental standards 4Resident protections 4Medication management 2General provisions 1Medication assistance (special needs AL) 1Personnel 1
In plain language
  • The most recent inspection was on February 18, 2026 (complaint survey) and found no violations.
  • Across 14 inspections in the current reporting window, 7 found no violations at all; inspectors cited 28 violations in total.
  • Of the 14 visits in this window, 14 were prompted by complaints and 0 were routine or other surveys.
  • The state lists no formal enforcement actions against this facility.

A violation is a rule breach noted by a state inspector. Most are administrative and get corrected through an approved plan of correction; the sections below show exactly what was cited and the status of each correction plan.

Provider Information

Type
Enriched Housing Program
Operating Certificate
370-S-841
County
Monroe
Phone
(585) 426-4950
Operated By
CH Services, Inc.
DOH Regional Office
Western Regional Office - Buffalo

Inspection Details

Apr 2022 – Mar 2026
ℹ Violations under dispute through the Inspection Review Process (IRP) are not displayed.
February 18, 2026 Complaint Survey 0 Violations
▼

✓ No violations found

October 17, 2025 Relicensure, Complaint Survey 9 Violations
▼
Environmental standards
Regulation cited: CFR 488.11 (e) (1)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 488.11 (g) (14)
Plan/Notice of Correction Under Review
General provisions.
Regulation cited: CFR 1001.6 (e) (1) (i-iii)
Plan/Notice of Correction Under Review
Admission and retention standards.
Regulation cited: CFR 1001.7 (g)(1-3)
Plan/Notice of Correction Under Review
Admission and retention standards.
Regulation cited: CFR 1001.7 (k) (5)
Plan/Notice of Correction Under Review
Resident services.
Regulation cited: CFR 1001.10 (i) (1)
Plan/Notice of Correction Under Review
Medication management.
Regulation cited: CFR 1001.10 (l) (2)
Plan/Notice of Correction Under Review
Structural and environmental standards.
Regulation cited: CFR 1001.13 (b)(1)(i-iii)(2)(3)(4)(iv-vi)
Plan/Notice of Correction Under Review
Structural and environmental standards.
Regulation cited: CFR 1001.13 (b)(5), (b)(6)(1-12)
Plan/Notice of Correction Under Review
July 9, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

July 1, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

May 30, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

May 8, 2025 Complaint Survey 4 Violations
▼
Admission and retention standards
Regulation cited: CFR 488.4 (c) (5)
Plan/Notice of Correction Approved
Resident protections
Regulation cited: CFR 488.5 (a) (3) (i) (a-d)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 488.7 (b) (1) (i)
Plan/Notice of Correction Approved
Resident services.
Regulation cited: CFR 1001.10 (i) (5-8)
Plan/Notice of Correction Approved
February 14, 2025 Complaint Survey 3 Violations
▼
Admission and retention standards
Regulation cited: CFR 488.4 (c) (5)
Plan/Notice of Correction Approved
Resident protections
Regulation cited: CFR 488.5 (a) (3) (i) (a-d)
Plan/Notice of Correction Approved
Resident services.
Regulation cited: CFR 1001.10 (i) (5-8)
Plan/Notice of Correction Approved
February 12, 2025 Complaint Survey 1 Violation
▼
Resident protections
Regulation cited: CFR 488.5 (a) (3) (i) (a-d)
Plan/Notice of Correction Approved
December 24, 2024 Complaint Survey 0 Violations
▼

✓ No violations found

October 30, 2024 Complaint Survey 0 Violations
▼

✓ No violations found

August 28, 2024 Complaint Survey 3 Violations
▼
Admission and retention standards
Regulation cited: CFR 488.4 (a)
Plan/Notice of Correction Approved
Resident services.
Regulation cited: CFR 1001.10 (i) (5-8)
Plan/Notice of Correction Approved
Resident services.
Regulation cited: CFR 1001.10 (j) (1)
Plan/Notice of Correction Approved
June 27, 2024 Relicensure, Complaint Survey 7 Violations
▼
Admission and retention standards
Regulation cited: CFR 488.4 (c) (5)
Plan/Notice of Correction Approved
Admission and retention standards.
Regulation cited: CFR 1001.7 (k) (4)
Plan/Notice of Correction Approved
Admission and retention standards.
Regulation cited: CFR 1001.7 (k) (5)
Plan/Notice of Correction Approved
Consumer and resident protections.
Regulation cited: CFR 1001.8 (a)
Plan/Notice of Correction Approved
Medication management.
Regulation cited: CFR 1001.10 (l)(1)
Plan/Notice of Correction Approved
Medication assistance in special needs assist
Regulation cited: CFR 1001.10 (n) (6)
Plan/Notice of Correction Approved
Personnel.
Regulation cited: CFR 1001.11 (c) (2) (i-iv)
Plan/Notice of Correction Approved
June 26, 2023 Complaint Survey 1 Violation
▼
Resident services.
Regulation cited: CFR 1001.10 (i) (5-8)
Plan/Notice of Correction Approved
June 6, 2023 Complaint Survey 0 Violations
▼

✓ No violations found

Enforcement & Orders

Apr 2022 – Mar 2026
No enforcement actions during the reporting period.