Inspection Summary

Apr 2022 – Mar 2026
33%
of inspections passed with no issues found
12 of 36 inspections · Apr 2022 – Mar 2026
Inspections with issues
24 of 36 inspections
Total violations cited
94 violations total
What the violations were about
Resident services 24Environmental standards 18Personnel 12Admission standards 10Food service 7Records & reports 5Disaster & emergency planning 4Resident funds & valuables 3Resident protections 3Civil penalties 2General provisions 2Operating certificates 2Admission & retention standards 1Inspection 1
In plain language
  • The most recent inspection was on March 10, 2026 (complaint survey) and found no violations.
  • Across 36 inspections in the current reporting window, 12 found no violations at all; inspectors cited 94 violations in total.
  • Of the 36 visits in this window, 31 were prompted by complaints and 5 were routine or other surveys.
  • The state has 2 formal enforcement actions on record for this facility.

A violation is a rule breach noted by a state inspector. Most are administrative and get corrected through an approved plan of correction; the sections below show exactly what was cited and the status of each correction plan.

Provider Information

Type
Adult Home
Operating Certificate
370-F-208
County
Monroe
Phone
(585) 392-7171
Operated By
Hilton East Assisted Living LLC
DOH Regional Office
Western Regional Office - Buffalo

Inspection Details

Apr 2022 – Mar 2026
ℹ Violations under dispute through the Inspection Review Process (IRP) are not displayed.
March 10, 2026 Complaint Survey 0 Violations

✓ No violations found

January 27, 2026 Complaint Survey 12 Violations
Civil penalties
Regulation cited: CFR 486.5 (a) (4) (v)
Plan/Notice of Correction Under Review
Admission standards
Regulation cited: CFR 487.4 (a)
Plan/Notice of Correction Under Review
Admission standards
Regulation cited: CFR 487.4 (m)
Plan/Notice of Correction Under Review
Resident protections
Regulation cited: CFR 487.5 (f) (6)
Plan/Notice of Correction Under Review
Personnel
Regulation cited: CFR 487.9 (c) (8)
Plan/Notice of Correction Under Review
Records and reports
Regulation cited: CFR 487.10 (d) (5)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (f) (18)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (k) (1-3)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (k) (15)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (l) (1)
Plan/Notice of Correction Under Review
Disaster and emergency planning
Regulation cited: CFR 487.12 (a-b)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 494.7 (c)(4)
Plan/Notice of Correction Under Review
November 26, 2025 Complaint Survey 2 Violations
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Plan/Notice of Correction Approved
October 17, 2025 Complaint Survey 0 Violations

✓ No violations found

October 3, 2025 Complaint Survey 2 Violations
Admission standards
Regulation cited: CFR 487.4 (c) (5)
Plan/Notice of Correction Approved
Resident protections
Regulation cited: CFR 487.5 (f) (16)
Plan/Notice of Correction Approved
September 26, 2025 Complaint Survey 2 Violations
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Plan/Notice of Correction Approved
September 5, 2025 Other Survey 1 Violation
Inspection
Regulation cited: CFR 486.2 (j) (1-2)
Plan/Notice of Correction Under Review
August 26, 2025 Complaint Survey 0 Violations

✓ No violations found

August 25, 2025 Complaint Survey 5 Violations
Admission standards
Regulation cited: CFR 487.4 (a)
Plan/Notice of Correction Approved
Admission standards
Regulation cited: CFR 487.4 (m)
Plan/Notice of Correction Approved
Resident protections
Regulation cited: CFR 487.5 (f) (10-11)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Plan/Notice of Correction Approved
Admission and retention standards
Regulation cited: CFR 494.4 (c)
Plan/Notice of Correction Approved
August 12, 2025 Complaint Survey 0 Violations

✓ No violations found

August 1, 2025 Complaint Survey 1 Violation
Environmental standards
Regulation cited: CFR 487.11 (k) (1-3)
Plan/Notice of Correction Approved
July 31, 2025 Complaint Survey 0 Violations

✓ No violations found

May 13, 2025 Complaint Survey 0 Violations

✓ No violations found

May 13, 2025 Complaint Survey 7 Violations
Resident services
Regulation cited: CFR 487.7 (d) (12-13)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (f) (12)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (f) (18)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (f) (19)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (k) (14)
Plan/Notice of Correction Under Review
Disaster and emergency planning
Regulation cited: CFR 487.12 (a-b)
Plan/Notice of Correction Under Review
Disaster and emergency planning
Regulation cited: CFR 487.12 (c)
Plan/Notice of Correction Under Review
May 12, 2025 Complaint Survey 1 Violation
Records and reports
Regulation cited: CFR 487.10 (c) (1-3)
Plan/Notice of Correction Approved
February 26, 2025 Complaint Survey 0 Violations

✓ No violations found

February 12, 2025 Complaint Survey 0 Violations

✓ No violations found

February 12, 2025 Complaint Survey 3 Violations
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (a) (1)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (a) (3)
Plan/Notice of Correction Approved
February 12, 2025 Complaint Survey 18 Violations
General provisions
Regulation cited: CFR 487.3 (d)
Plan/Notice of Correction Approved
Admission standards
Regulation cited: CFR 487.4 (c)(11)(vi)
Plan/Notice of Correction Approved
Resident funds and valuables
Regulation cited: CFR 487.6 (a) (1)
Plan/Notice of Correction Approved
Resident funds and valuables
Regulation cited: CFR 487.6 (a) (7)
Plan/Notice of Correction Approved
Resident funds and valuables
Regulation cited: CFR 487.6 (b) (3)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (d) (1) (vii)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (e) (9)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (1-4)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (a)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (e) (1)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (a) (3)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (i) (1)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (k) (1-3)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (k) (15)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (l) (1)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11(k)(1-3, 7-9)
Plan/Notice of Correction Approved
January 30, 2025 Complaint Survey 1 Violation
Resident services
Regulation cited: CFR 487.7 (d) (1) (i)
Plan/Notice of Correction Approved
January 30, 2025 Complaint Survey 2 Violations
Admission standards
Regulation cited: CFR 487.4 (c) (5)
Plan/Notice of Correction Approved
Records and reports
Regulation cited: CFR 487.10 (c) (1-3)
Plan/Notice of Correction Approved
January 7, 2025 Complaint Survey 0 Violations

✓ No violations found

August 27, 2024 Complaint Survey 6 Violations
Operating certificates
Regulation cited: CFR 485.5 (f)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (d) (6) (i)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (e) (6)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (d) (5-7)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (a)
Plan/Notice of Correction Approved
Disaster and emergency planning
Regulation cited: CFR 487.12 (a-b)
Plan/Notice of Correction Approved
July 9, 2024 Complaint Survey 1 Violation
Admission standards
Regulation cited: CFR 487.4 (c) (5)
Plan/Notice of Correction Approved
June 3, 2024 Complaint Survey 2 Violations
Admission standards
Regulation cited: CFR 487.4 (c) (5)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Plan/Notice of Correction Approved
May 2, 2024 Relicensure, Complaint Survey 13 Violations
General provisions
Regulation cited: CFR 487.3 (g) (1-2)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (d) (12-13)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (e) (9)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (1-4)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (8)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (11) (iii)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (g) (1) (ii-xiv)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (c)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (e) (1)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (e) (9-10)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (c) (4)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (f) (8)
Plan/Notice of Correction Approved
April 24, 2024 Complaint Survey 1 Violation
Admission standards
Regulation cited: CFR 487.4 (c) (5)
Plan/Notice of Correction Approved
January 11, 2024 Complaint Survey 0 Violations

✓ No violations found

January 10, 2024 Complaint Survey 0 Violations

✓ No violations found

October 11, 2023 Complaint Survey 0 Violations

✓ No violations found

June 2, 2023 Other, Follow-up Survey 4 Violations
Food service
Regulation cited: CFR 487.8 (e) (1)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (a) (5)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (c) (4)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (c) (8)
Plan/Notice of Correction Approved
February 9, 2023 Other Survey 1 Violation
Civil penalties
Regulation cited: CFR 486.5 (a) (4) (v)
Plan/Notice of Correction Approved
February 8, 2023 Other Survey 3 Violations
Personnel
Regulation cited: CFR 487.9 (a) (1)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (a) (6)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (f) (6)
Plan/Notice of Correction Approved
December 2, 2022 Complaint Survey 4 Violations
Operating certificates
Regulation cited: CFR 485.5 (f)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (a) (3)
Plan/Notice of Correction Approved
Records and reports
Regulation cited: CFR 487.10 (d) (5)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (k) (1-3)
Plan/Notice of Correction Approved
December 2, 2022 Complaint Survey 1 Violation
Resident services
Regulation cited: CFR 487.7 (d) (6) (ii)
Plan/Notice of Correction Approved
September 20, 2022 Other Survey 1 Violation
Records and reports
Regulation cited: CFR 485.11 (b)
Plan/Notice of Correction Approved

Enforcement & Orders

Apr 2022 – Mar 2026
2 enforcement actions — Stipulation & Order agreement signed with the NY Department of Health.
March 23, 2026
Stipulation & Order
#ACF-26-021
November 8, 2023
Stipulation & Order
#ACF-23-014