Inspection Summary

Apr 2022 – Mar 2026
40%
of inspections passed with no issues found
6 of 15 inspections · Apr 2022 – Mar 2026
Inspections with issues
9 of 15 inspections
Total violations cited
27 violations total
What the violations were about
Resident services 6Environmental standards 4Food service 3Records & reports 3Admission & retention standards 2Admission standards 2Medication management 2Operating certificates 2General provisions 1Personnel 1Resident protections 1
In plain language
  • The most recent inspection was on September 30, 2025 (complaint survey) and found no violations.
  • Across 15 inspections in the current reporting window, 6 found no violations at all; inspectors cited 27 violations in total.
  • Of the 15 visits in this window, 11 were prompted by complaints and 4 were routine or other surveys.
  • The state has 1 formal enforcement action on record for this facility.

A violation is a rule breach noted by a state inspector. Most are administrative and get corrected through an approved plan of correction; the sections below show exactly what was cited and the status of each correction plan.

Provider Information

Type
Adult Home
Operating Certificate
240-F-884
County
Erie
Phone
(716) 662-0651
Operated By
Orchard Heights, Inc.
DOH Regional Office
Western Regional Office - Buffalo

Inspection Details

Apr 2022 – Mar 2026
ℹ Violations under dispute through the Inspection Review Process (IRP) are not displayed.
September 30, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

August 26, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

June 27, 2025 Relicensure, Complaint Survey 7 Violations
▼
Admission standards
Regulation cited: CFR 487.4 (a)
Plan/Notice of Correction Under Review
Food service
Regulation cited: CFR 487.8 (e) (1)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (d)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (f) (8)
Plan/Notice of Correction Under Review
Environmental standards
Regulation cited: CFR 487.11 (k) (13)
Plan/Notice of Correction Under Review
Medication management.
Regulation cited: CFR 1001.10 (l)(1)
Plan/Notice of Correction Under Review
Structural and environmental standards.
Regulation cited: CFR 1001.13 (b)(1)(i-iii)(2)(3)(4)(iv-vi)
Plan/Notice of Correction Under Review
June 16, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

February 18, 2025 Complaint Survey 2 Violations
▼
Admission standards
Regulation cited: CFR 487.4 (a)
Plan/Notice of Correction Approved
Resident services.
Regulation cited: CFR 1001.10 (i) (5-8)
Plan/Notice of Correction Approved
December 24, 2024 Complaint Survey 0 Violations
▼

✓ No violations found

December 2, 2024 Other Survey 1 Violation
▼
Records and reports
Regulation cited: CFR 485.11 (b)
Plan/Notice of Correction Approved
November 12, 2024 Other Survey 1 Violation
▼
Records and reports
Regulation cited: CFR 485.11 (b)
Plan/Notice of Correction Approved
July 11, 2024 Complaint Survey 4 Violations
▼
Operating certificates
Regulation cited: CFR 485.5 (f)
Plan/Notice of Correction Approved
Personnel
Regulation cited: CFR 487.9 (a) (3)
Plan/Notice of Correction Approved
Admission and retention standards.
Regulation cited: CFR 1001.7 (k) (5)
Plan/Notice of Correction Approved
Medication management.
Regulation cited: CFR 1001.10 (l)(1)
Plan/Notice of Correction Approved
April 22, 2024 Complaint Survey 0 Violations
▼

✓ No violations found

April 22, 2024 Relicensure, Complaint Survey 9 Violations
▼
Operating certificates
Regulation cited: CFR 485.5 (f)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (d) (12-13)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (8)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (c)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (e) (1)
Plan/Notice of Correction Approved
General provisions.
Regulation cited: CFR 1001.6 (e) (1) (i-iii)
Plan/Notice of Correction Approved
Admission and retention standards.
Regulation cited: CFR 1001.7 (h) (1)
Plan/Notice of Correction Approved
Consumer and resident protections.
Regulation cited: CFR 1001.8 (f) (1)-(2) (i-ii)
Plan/Notice of Correction Approved
Resident services.
Regulation cited: CFR 1001.10 (i) (5-8)
Plan/Notice of Correction Approved
January 16, 2024 Other Survey 1 Violation
▼
Records and reports
Regulation cited: CFR 485.11 (b)
Plan/Notice of Correction Approved
May 5, 2023 Complaint Survey 0 Violations
▼

✓ No violations found

July 11, 2022 Complaint Survey 1 Violation
▼
Resident services
Regulation cited: CFR 487.7 (d) (1) (v)
Plan/Notice of Correction Approved
July 11, 2022 Other Survey 1 Violation
▼
Resident services
Regulation cited: CFR 487.7 (d) (1) (v)
Plan/Notice of Correction Approved

Enforcement & Orders

Apr 2022 – Mar 2026
1 enforcement action — Stipulation & Order agreement signed with the NY Department of Health.
September 4, 2025
Stipulation & Order
#ACF-25-053