Inspection Summary
Apr 2022 – Mar 202653%
of inspections passed with no issues found
8 of 15 inspections · Apr 2022 – Mar 2026
Inspections with issues
7 of 15 inspections
Total violations cited
14 violations total
What the violations were about
Resident services 4Environmental standards 3Admission & retention standards 2Medication management 2Disaster & emergency planning 1Personnel 1Resident protections 1
In plain language
- The most recent inspection was on February 9, 2026 (complaint survey) and found no violations.
- Across 15 inspections in the current reporting window, 8 found no violations at all; inspectors cited 14 violations in total.
- Of the 15 visits in this window, 15 were prompted by complaints and 0 were routine or other surveys.
- The state has 1 formal enforcement action on record for this facility.
A violation is a rule breach noted by a state inspector. Most are administrative and get corrected through an approved plan of correction; the sections below show exactly what was cited and the status of each correction plan.
Provider Information
Type
Enriched Housing Program
Operating Certificate
370-S-852
County
Monroe
Phone
(585) 425-9663
Operated By
Heathwood Assisted Living At Penfield, Inc.
DOH Regional Office
Western Regional Office - Buffalo
Inspection Details
Apr 2022 – Mar 2026ℹ Violations under dispute through the Inspection Review Process (IRP) are not displayed.
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✓ No violations found
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✓ No violations found
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✓ No violations found
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✓ No violations found
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✓ No violations found
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Resident protections
Regulation cited: CFR 488.5 (e) (10)
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Resident services.
Regulation cited: CFR 1001.10 (i) (5-8)
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Resident services
Regulation cited: CFR 488.7 (b) (1) (i)
Disaster and emergency procedures
Regulation cited: CFR 488.12 (b)
Resident services.
Regulation cited: CFR 1001.10 (g) (1)-(2) (i-ii)
Medication management.
Regulation cited: CFR 1001.10 (l)(1)
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✓ No violations found
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Admission and retention standards
Regulation cited: CFR 488.4 (c) (5)
Admission and retention standards
Regulation cited: CFR 488.4 (c) (11)(i)
Environmental standards
Regulation cited: CFR 488.11 (d) (1)
Environmental standards
Regulation cited: CFR 488.11 (g) (14)
Medication management.
Regulation cited: CFR 1001.10 (l)(1)
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Personnel
Regulation cited: CFR 488.9 (a) (1)
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Resident services
Regulation cited: CFR 488.7 (a)
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Environmental standards
Regulation cited: CFR 488.11 (d) (1)
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✓ No violations found
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✓ No violations found
Enforcement & Orders
Apr 2022 – Mar 20261 enforcement action — Stipulation & Order agreement signed with the NY Department of Health.
March 18, 2025
Stipulation & Order
#ACF-25-023