Inspection Summary
Apr 2022 – Mar 202664%
of inspections passed with no issues found
18 of 28 inspections · Apr 2022 – Mar 2026
Inspections with issues
10 of 28 inspections
Total violations cited
22 violations total
What the violations were about
Admission standards 5Resident services 5Admission & retention standards 2Environmental standards 2Food service 2Medication management 2Disaster & emergency planning 1Operating certificates 1Personnel 1Resident protections 1
In plain language
- The most recent inspection was on March 17, 2026 (complaint survey) and found no violations.
- Across 28 inspections in the current reporting window, 18 found no violations at all; inspectors cited 22 violations in total.
- Of the 28 visits in this window, 28 were prompted by complaints and 0 were routine or other surveys.
- The state has 1 formal enforcement action on record for this facility.
A violation is a rule breach noted by a state inspector. Most are administrative and get corrected through an approved plan of correction; the sections below show exactly what was cited and the status of each correction plan.
Provider Information
Type
Adult Home
Operating Certificate
370-F-220
County
Monroe
Phone
(585) 264-1600
Operated By
Heather Heights of Pittsford, Inc.
DOH Regional Office
Western Regional Office - Buffalo
Inspection Details
Apr 2022 – Mar 2026ℹ Violations under dispute through the Inspection Review Process (IRP) are not displayed.
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✓ No violations found
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Admission standards
Regulation cited: CFR 487.4 (a)
Medication management.
Regulation cited: CFR 1001.10 (l)(1)
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✓ No violations found
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✓ No violations found
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✓ No violations found
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✓ No violations found
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✓ No violations found
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✓ No violations found
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✓ No violations found
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✓ No violations found
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✓ No violations found
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✓ No violations found
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Admission standards
Regulation cited: CFR 487.4 (a)
Admission and retention standards.
Regulation cited: CFR 1001.7 (k) (5)
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✓ No violations found
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✓ No violations found
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Resident services
Regulation cited: CFR 487.7 (d) (10) (i-iii)
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✓ No violations found
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✓ No violations found
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Operating certificates
Regulation cited: CFR 485.5 (f)
Admission standards
Regulation cited: CFR 487.4 (a)
Resident services
Regulation cited: CFR 487.7 (d) (1) (x)
Food service
Regulation cited: CFR 487.8 (e) (1)
Environmental standards
Regulation cited: CFR 487.11 (a)
Disaster and emergency planning
Regulation cited: CFR 487.12 (a-b)
Admission and retention standards.
Regulation cited: CFR 1001.7 (g)(1-3)
Resident services.
Regulation cited: CFR 1001.10 (i) (5-8)
Medication management.
Regulation cited: CFR 1001.10 (l)(1)
Personnel.
Regulation cited: CFR 1001.11 (c) (2) (i-iv)
Structural and environmental standards.
Regulation cited: CFR 1001.13 (a)
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✓ No violations found
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Resident protections
Regulation cited: CFR 487.5 (a) (3) (xi)
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Resident services
Regulation cited: CFR 487.7 (d) (1) (i)
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Food service
Regulation cited: CFR 487.8 (e) (1)
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✓ No violations found
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Admission standards
Regulation cited: CFR 487.4 (a)
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Admission standards
Regulation cited: CFR 487.4 (a)
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Resident services
Regulation cited: CFR 487.7 (d) (11)
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✓ No violations found
Enforcement & Orders
Apr 2022 – Mar 20261 enforcement action — Stipulation & Order agreement signed with the NY Department of Health.
October 21, 2024
Stipulation & Order
#ACF-24-032