Inspection Summary

Apr 2022 – Mar 2026
60%
of inspections passed with no issues found
9 of 15 inspections · Apr 2022 – Mar 2026
Inspections with issues
6 of 15 inspections
Total violations cited
20 violations total
What the violations were about
Resident services 8Environmental standards 3Food service 2Admission standards 1General provisions 1Inspection 1Personnel 1Provider notification duties 1Records & reports 1Resident funds & valuables 1
In plain language
  • The most recent inspection was on March 26, 2026 (relicensure survey) and found 5 violations.
  • Across 15 inspections in the current reporting window, 9 found no violations at all; inspectors cited 20 violations in total.
  • Of the 15 visits in this window, 11 were prompted by complaints and 4 were routine or other surveys.
  • The state has 2 formal enforcement actions on record for this facility.

A violation is a rule breach noted by a state inspector. Most are administrative and get corrected through an approved plan of correction; the sections below show exactly what was cited and the status of each correction plan.

Provider Information

Type
Adult Home
Operating Certificate
570-F-051
County
Otsego
Phone
(607) 267-4013
Operated By
CSL Heritage AL, Inc.
DOH Regional Office
Capital District Regional Office

Inspection Details

Apr 2022 – Mar 2026
ℹ Violations under dispute through the Inspection Review Process (IRP) are not displayed.
March 26, 2026 Relicensure Survey 5 Violations
▼
General provisions
Regulation cited: CFR 487.3 (g) (3-4)
Plan/Notice of Correction Approved
Resident funds and valuables
Regulation cited: CFR 487.6 (f) (1)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (k) (1-3)
Plan/Notice of Correction Approved
Personnel.
Regulation cited: CFR 1001.11 (l) (1-2)
Plan/Notice of Correction Approved
February 26, 2026 Complaint Survey 0 Violations
▼

✓ No violations found

January 7, 2026 Complaint Survey 0 Violations
▼

✓ No violations found

December 8, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

July 31, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

April 28, 2025 Complaint Survey 0 Violations
▼

✓ No violations found

March 26, 2025 Relicensure, Complaint Survey 10 Violations
▼
Responsibilities of providers; required notif
Regulation cited: CFR 402.9(c)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (d) (1) (iv)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (5)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (11) (x)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (f) (12) (ii)
Plan/Notice of Correction Approved
Resident services
Regulation cited: CFR 487.7 (g) (3)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (e) (1)
Plan/Notice of Correction Approved
Environmental standards
Regulation cited: CFR 487.11 (k) (1-3)
Plan/Notice of Correction Approved
Resident services.
Regulation cited: CFR 1001.10 (i) (1)
Plan/Notice of Correction Approved
Structural and environmental standards.
Regulation cited: CFR 1001.13 (b)(5), (b)(6)(1-12)
Plan/Notice of Correction Approved
November 12, 2024 Complaint Survey 1 Violation
▼
Admission standards
Regulation cited: CFR 487.4 (c) (5)
Plan/Notice of Correction Approved
October 11, 2024 Complaint Survey 0 Violations
▼

✓ No violations found

June 20, 2024 Relicensure, Follow-up Survey 2 Violations
▼
Inspection
Regulation cited: CFR 486.2 (j) (1-2)
Plan/Notice of Correction Approved
Food service
Regulation cited: CFR 487.8 (e) (1)
Plan/Notice of Correction Approved
May 25, 2024 Complaint Survey 0 Violations
▼

✓ No violations found

March 24, 2023 Complaint Survey 0 Violations
▼

✓ No violations found

February 10, 2023 Complaint Survey 0 Violations
▼

✓ No violations found

June 29, 2022 Other Survey 1 Violation
▼
Records and reports
Regulation cited: CFR 487.10 (e) (1) (i)
Plan/Notice of Correction Approved
June 8, 2022 Relicensure, Follow-up Survey 1 Violation
▼
Resident services
Regulation cited: CFR 487.7 (f) (12) (ii)
Plan/Notice of Correction Approved

Enforcement & Orders

Apr 2022 – Mar 2026
2 enforcement actions — Stipulation & Order agreement signed with the NY Department of Health.
December 17, 2025
Stipulation & Order
#ACF-25-079
September 9, 2024
Stipulation & Order
#ACF-24-028