Massachusetts inspects every assisted living residence at least once every two years. At its most recent compliance review on October 29, 2025, the state cited 6 findings at Sunrise of Burlington. 4 of them had already been cited at the previous review. Across the 145 Massachusetts residences with a published report, the median is 6.
This page covers one review, not a history, and it is not a score or a ranking. A finding means the state identified something the residence has to correct; it does not on its own mean a resident was harmed. The state does not publish what happened after this review, so a finding listed here may since have been fixed.
Facility details
What the state found
6 findings · 4 repeatEmergency call responseIn the months of April and September 2025 there were 522 e-call response times over the 12 minutes required by the Residence policy.Repeat finding▼
How quickly staff answer a resident's emergency call button.
AGE reviewed the Personalized Emergency Response procedures developed to provide timely assistance to a Resident in the event of an emergency.
In the months of April and September 2025 there were 522 e-call response times over the 12 minutes required by the Residence policy.
This was also cited at the previous compliance review.
General Requirements for an ALR: Emergency Response
651 CMR 12.04(2)(b)(3.)(b.)
Resident care plansInconsistent with documenting all requirements of Assessments and Service Plans. Inconsistent with documenting bed rail assessments.▼
The written plan describing the care each resident is assessed to need.
AGE reviewed nine Resident Records to determine compliance with requirements for the Screening and Assessment, Service Plan Development and Service Plan Requirements.
Three SCR records were missing documentation that Residents have supervised access to a heating element.
Two records were missing documentation of a service plan review required within 30 days after the commencement of residency.
AGE reviewed the Residence records of all Residents utilizing bed rails/U-bars or similar devices for the period of 2025 through the date of the Compliance Review to determine compliance with the required assessment by a physical/occupational therapist every six months.
Documentation of an assessment to ensure the Resident can independently navigate around the bedrail/U-bar was missing for three Residents utilizing a bed rail/ U-bar in the 2025 calendar year.
General Requirements for an ALR: Service Plan Development and Requirements
651 CMR 12.04(1)(d) 651 CMR 12.04(7)(b) 651 CMR 12.04(8)(a) 651 CMR 12.08(1)(s)
Incident reportingThe Residence filed 12 incident reports greater than 24 hours after the occurrence of the incident or accident.Repeat finding▼
Telling the state, on time, when something happens to a resident.
AGE reviewed the Residence records and incident reports from January 2025 through the date of the Compliance Review to determine whether the Residence complied with the requirement to report qualifying incidents to AGE within 24 hours after the occurrence of the incident or accident.
The Residence filed 12 incident reports greater than 24 hours after the occurrence of the incident or accident.
This was also cited at the previous compliance review.
Emergency Preparedness Plan and Reporting Requirements: Reporting Resident Specific Emergencies
651 CMR 12.04(11)(e)
Controlled medication handlingInconsistent CS storage of CS medications.Repeat finding▼
How tightly the residence tracks medications that are subject to abuse.
AGE reviewed the Controlled Substance (CS) policy and procedure for Residents who participate in SAMM and LMA.
Age observed CS medication storage procedures were inconsistent with Residence policy.
This was also cited at the previous compliance review.
General Requirements for an ALR: Controlled Substances (CS)
651 CMR 12.04(14)(b)
Resident recordsInconsistent documentation of information necessary for the continuity of care.Repeat finding▼
Records that keep a resident's care information complete and available to staff.
AGE reviewed the current Correspondence Logs for Traditional and Special Care Residence, required to communicate information necessary to maintain the continuity of care for all Residents.
The Residence did not use the Correspondence Logs to communicate all significant or pertinent information necessary.
This was also cited at the previous compliance review.
Record Requirements: Correspondence Log
651 CMR 12.05(4)
Staff trainingMissing or incomplete components of staff orientation.▼
Training and skills checks the residence must give and document for its staff.
AGE reviewed eight personnel records to determine compliance with orientation requirements.
Documentation of General Orientation Requirements was missing for six records.
Training Requirements: General Orientation Requirements
651 CMR 12.07(1)
Glossary
Abbreviations the state uses without explaining themWhat the residence must doThe residence must send the state a plan to correct each finding, what it will do to keep it from happening again, who is responsible and by when. The state also asked for specific proof, listed here as written.▼
Specific Corrective Actions. Submit to AGE the following:
Documentation confirming a completed and current assessment of all Residents using a bed rail or u-bar.
Documentation confirming all care staff have been re-trained on policies and procedures concerning Controlled Substance storage and medication counts.