Massachusetts inspects every assisted living residence at least once every two years. At its most recent compliance review on May 8, 2025, the state cited 1 finding at Christopher Heights of Worcester. 1 of them had already been cited at the previous review. Across the 145 Massachusetts residences with a published report, the median is 6.
This page covers one review, not a history, and it is not a score or a ranking. A finding means the state identified something the residence has to correct; it does not on its own mean a resident was harmed. The state does not publish what happened after this review, so a finding listed here may since have been fixed.
Facility details
What the state found
1 finding · 1 repeatEmergency call responseDuring the months of July 2023, November 2024, and April 2025, there were 36 e-call response times over the eight-minute limit in accordance with the Resident’s policy.Repeat finding▼
How quickly staff answer a resident's emergency call button.
AGE reviewed the Personalized Emergency Response procedures developed to provide timely assistance to a Resident in the event of an emergency.
During the months of July 2023, November 2024, and April 2025, there were 36 e-call response times over the eight-minute limit in accordance with the Resident’s policy.
This was also cited at the previous compliance review.
General Requirements for an ALR: Emergency Response
651 CMR 12.04(2)(b)(3)
Glossary
Abbreviations the state uses without explaining themWhat the residence must doThe residence must send the state a plan to correct each finding, what it will do to keep it from happening again, who is responsible and by when.▼
The residence must send the state a plan to correct each finding, what it will do to keep it from happening again, who is responsible and by when.