Palm Cottages of Rockledge — Florida Assisted Living Facility Report

i

71

Inspections

Surveyor visits

i

33

With deficiencies

Visits that cited something

i

14

Clean visits

Nothing cited

i

103

Deficiencies

Individual findings

i

7

Serious deficiencies

Class 1 and 2

19

Legal actions

Fines and sanctions

Palm Cottages of Rockledge was inspected 71 times between July 11, 2012 and May 8, 2026 by Florida's Agency for Health Care Administration. 33 of those visits ended with deficiencies cited and 14 with none, and 24 were follow-up visits confirming corrections. Across that history AHCA recorded 103 deficiencies, 7 of them in the two most serious classes. The state has taken 19 legal actions against this license, with fines totalling $38,100.

The most recent visit is recorded as “Deficiencies Corrected”. A deficiency is a rule violation recorded by a state surveyor. Follow-up visits that confirm a correction are counted separately from the visits that cited the problem, so the same issue is never counted twice.

Provider Information

Status

Licensed

Licensee

Palm Cottage Operator, LLC

Administrator

Carola Gonzales

Ownership

For-Profit

Phone

(321) 633-1819

Licensed since

July 26, 2010

Medicaid services

Not reported

Nurse availability

Direct 24hr

Inspection History

79 documents across 71 visits

Visit date	Type	Outcome	Document
May 8, 2026	Complaint	Corrected	Statement of Deficiencies
March 2, 2026	Complaint	Deficiencies cited	Statement of Deficiencies
December 18, 2025	Complaint	Corrected	Statement of Deficiencies
October 29, 2025	Complaint	Deficiencies cited	Statement of Deficiencies
April 23, 2025	Complaint	No deficiencies	Statement of Deficiencies
April 9, 2025	Standard	Corrected	Statement of Deficiencies
March 5, 2025	Complaint	Corrected	Statement of Deficiencies
February 24, 2025	Standard	Deficiencies cited	Statement of Deficiencies
January 27, 2025	Complaint	Deficiencies cited	Statement of Deficiencies
December 18, 2024	Complaint	No deficiencies	Statement of Deficiencies
December 4, 2024	Standard	Deficiencies cited	Statement of Deficiencies
October 30, 2024	Complaint	No deficiencies	Statement of Deficiencies
September 10, 2024	Standard	Deficiencies cited	Statement of Deficiencies
July 15, 2024	Complaint	Corrected	Statement of Deficiencies
June 3, 2024	Complaint	Deficiencies cited	Statement of Deficiencies
May 1, 2024	Complaint	Corrected	Statement of Deficiencies
March 4, 2024	Complaint	Deficiencies cited	Statement of Deficiencies
September 12, 2023	Complaint	Corrected	Statement of Deficiencies
June 21, 2023	Complaint	Deficiencies cited	Statement of Deficiencies
January 5, 2023	Standard	Corrected	Statement of Deficiencies
January 4, 2023	Complaint	No deficiencies	Statement of Deficiencies
September 15, 2022	Standard	Deficiencies cited	Statement of Deficiencies
March 23, 2022	Complaint	No deficiencies	Statement of Deficiencies
March 8, 2021	Complaint	No deficiencies	Statement of Deficiencies
January 25, 2021	Complaint	No deficiencies	Statement of Deficiencies
October 12, 2020	Standard	No deficiencies	Statement of Deficiencies
August 31, 2020	Complaint	No deficiencies	Statement of Deficiencies
July 28, 2020	Complaint	No deficiencies	Statement of Deficiencies
July 28, 2020	Complaint	Corrected	Statement of Deficiencies
July 28, 2020	Complaint	Corrected	Statement of Deficiencies
May 22, 2020	Complaint	Deficiencies cited	Statement of Deficiencies
February 13, 2020	Complaint	Deficiencies cited	Statement of Deficiencies
September 24, 2019	Complaint	Corrected	Statement of Deficiencies
August 16, 2019	Complaint	Deficiencies cited	Statement of Deficiencies
August 13, 2019	Expansion	No deficiencies	Statement of Deficiencies
May 14, 2019	Not stated	Corrected	Statement of Deficiencies
March 25, 2019	Monitor	Deficiencies cited	Statement of Deficiencies
January 30, 2019	Not stated	Corrected	Statement of Deficiencies
December 27, 2018	Monitor	Corrected	Statement of Deficiencies
December 27, 2018	Monitor	Deficiencies cited	Statement of Deficiencies
October 31, 2018	Monitor	Deficiencies cited	Statement of Deficiencies
October 31, 2018	Standard	Corrected	Statement of Deficiencies
August 9, 2018	Complaint	Corrected	Statement of Deficiencies
August 9, 2018	Standard	Deficiencies cited	Statement of Deficiencies
May 22, 2018	Complaint	No deficiencies	Statement of Deficiencies
May 22, 2018	Complaint	Deficiencies cited	Statement of Deficiencies
May 22, 2018	Standard	Deficiencies cited	Statement of Deficiencies
May 22, 2018	Complaint	No deficiencies	Statement of Deficiencies
April 4, 2018	Monitor	Corrected	Statement of Deficiencies
February 19, 2018	Monitor	Deficiencies cited	Statement of Deficiencies
February 13, 2017	Not stated	Deficiencies cited	Statement of Deficiencies
December 28, 2016	Monitor	Deficiencies cited	Statement of Deficiencies
August 22, 2016	Complaint	Corrected	Statement of Deficiencies
August 22, 2016	Standard	Corrected	Statement of Deficiencies
June 1, 2016	Complaint	Deficiencies cited	Statement of Deficiencies
June 1, 2016	Standard	Deficiencies cited	Statement of Deficiencies
November 9, 2015	Complaint	No deficiencies	Statement of Deficiencies
September 23, 2015	Not stated	Corrected	Statement of Deficiencies
June 17, 2015	Monitor	Deficiencies cited	Statement of Deficiencies
February 3, 2015	Complaint	No deficiencies	Statement of Deficiencies
December 5, 2014	Monitor	Corrected	Statement of Deficiencies
October 2, 2014	Monitor	Deficiencies cited	Statement of Deficiencies
September 25, 2014	Standard	Corrected	Statement of Deficiencies
July 14, 2014	Complaint	Deficiencies cited	Statement of Deficiencies
July 14, 2014	Standard	Deficiencies cited	Statement of Deficiencies
September 30, 2013	Complaint	Corrected	Statement of Deficiencies
August 30, 2013	Complaint	Corrected	Statement of Deficiencies
July 24, 2013	Complaint	Deficiencies cited	Statement of Deficiencies
July 24, 2013	Complaint	No deficiencies	Statement of Deficiencies
June 10, 2013	Complaint	No deficiencies	Statement of Deficiencies
June 3, 2013	Complaint	Deficiencies cited	Statement of Deficiencies
January 25, 2013	Complaint	Corrected	Statement of Deficiencies
January 25, 2013	Expansion	No deficiencies	Statement of Deficiencies
December 3, 2012	Complaint	Deficiencies cited	Statement of Deficiencies
December 3, 2012	Standard	Corrected	Statement of Deficiencies
July 11, 2012	Complaint	No deficiencies	Statement of Deficiencies
July 11, 2012	Complaint	Deficiencies cited	Statement of Deficiencies
July 11, 2012	Standard	Deficiencies cited	Statement of Deficiencies
July 11, 2012	Complaint	No deficiencies	Statement of Deficiencies

Deficiencies

103 deficiencies - Class 2: 7 / Class 3: 77 / Class 4: 15

Survey date	Severity	Requirement cited	Corrected
March 2, 2026	Class 3	Emergency Management Planning	April 13, 2026
October 29, 2025	Class 3	Resident Care - Supervision	December 18, 2025
February 24, 2025	Class 3	Background Screening Clearinghouse	April 9, 2025
January 27, 2025	Class 2	Resident Care - Supervision	March 5, 2025
January 27, 2025	Unclassified	Reporting Requirements; Electronic Submission	March 5, 2025
September 10, 2024	Class 3	Admissions - Continued Residency	February 24, 2025
September 10, 2024	Class 3	Resident Care - Supervision	December 4, 2024
September 10, 2024	Class 3	Medication - Assistance With Self-admin	February 24, 2025
September 10, 2024	Class 3	Training - Staff In-service	February 24, 2025
September 10, 2024	Class 3	Training - Assis Self-admin Meds & Med Mgmt	February 24, 2025
September 10, 2024	Class 3	ECC - Training	April 9, 2025
September 10, 2024	Unclassified	Reporting Requirements; Electronic Submission	December 4, 2024
September 10, 2024	Unclassified	Alzheimer Disease/dementia; Training	December 4, 2024
June 3, 2024	Class 2	Resident Care - Supervision	June 23, 2024
March 4, 2024	Class 3	Resident Care - Supervision	March 25, 2024
March 4, 2024	Class 3	Resident Care - Rights & Facility Procedures	March 28, 2024
March 4, 2024	Class 3	Physical Plant - Safe Living Environ/other	May 18, 2024
June 21, 2023	Class 3	Resident Care - Supervision	September 12, 2023
June 21, 2023	Class 3	Physical Restraints	September 12, 2023
June 21, 2023	Class 3	Assistive Devices	September 12, 2023
June 21, 2023	Class 3	Medication - Assistance With Self-admin	September 12, 2023
June 21, 2023	Class 3	Medication - Storage and Disposal	September 12, 2023
September 15, 2022	Class 3	Licensure - Requirements	January 5, 2023
September 15, 2022	Class 3	Resident Care - Supervision	January 5, 2023
September 15, 2022	Class 3	Resident Care - Elopement Standards	January 5, 2023
September 15, 2022	Class 3	Medication - Labeling and Orders	January 5, 2023
September 15, 2022	Class 3	ECC - Training	January 5, 2023
September 15, 2022	Unclassified	Background Screening Clearinghouse	January 5, 2023
May 22, 2020	Class 3	Resident Care - Rights & Facility Procedures	July 28, 2020
February 13, 2020	Class 3	Resident Care - Supervision	July 28, 2020
August 16, 2019	Class 4	Background Screening Clearinghouse	September 24, 2019
March 25, 2019	Class 3	Training - Adrd	May 14, 2019
March 25, 2019	Class 4	Records - Staff	May 14, 2019
December 27, 2018	Class 3	Staffing Standards - Staff	January 30, 2019
December 27, 2018	Class 4	Background Screening-compliance Attestation	January 30, 2019
October 31, 2018	Class 3	Emergency Environmental Control	December 27, 2018
May 22, 2018	Class 3	Admissions - Continued Residency	August 9, 2018
May 22, 2018	Class 3	Resident Care - Supervision	October 31, 2018
May 22, 2018	Class 3	Medication - Assistance With Self-admin	August 9, 2018
May 22, 2018	Class 3	Training - Staff In-service	August 9, 2018
May 22, 2018	Class 3	Training - Do Not Resuscitate Orders	August 9, 2018
May 22, 2018	Class 3	Food Service - Dietary Standards	October 31, 2018
May 22, 2018	Class 3	Records - Resident	August 9, 2018
May 22, 2018	Class 4	Resident Contracts	August 9, 2018
May 22, 2018	Class 3	Resident Care - Rights & Facility Procedures	August 9, 2018
February 19, 2018	Class 3	Resident Care - Supervision	April 4, 2018
February 19, 2018	Class 3	Staffing Standards - Staff	April 4, 2018
February 19, 2018	Class 3	Training - Adrd	April 4, 2018
February 19, 2018	Class 4	Training - Documentation & Monitoring	April 4, 2018
February 19, 2018	Class 4	Records - Staff	April 4, 2018
February 19, 2018	Class 3	ECC - Training	April 4, 2018
February 19, 2018	Class 4	Results of Screening & Notification in File	April 4, 2018
December 28, 2016	Class 3	Staffing Standards - Staff	February 13, 2017
December 28, 2016	Class 3	Training - Staff In-service	February 13, 2017
December 28, 2016	Class 3	Records - Staff	February 13, 2017
December 28, 2016	Class 3	ECC - Health Assessment	February 13, 2017
December 28, 2016	Class 3	ECC - Service Plans	February 13, 2017
June 1, 2016	Class 3	Admissions - Continued Residency	August 22, 2016
June 1, 2016	Class 3	Resident Care - Supervision	August 22, 2016
June 1, 2016	Class 3	Food Service - Dietary Standards	August 22, 2016
June 1, 2016	Class 3	ECC - Records	August 22, 2016
June 1, 2016	Class 3	Resident Care - Rights & Facility Procedures	August 22, 2016
June 1, 2016	Class 3	Staffing Standards - Staff	August 22, 2016
June 1, 2016	Class 3	Training - Staff In-service	August 22, 2016
June 1, 2016	Class 3	Training - Do Not Resuscitate Orders	August 22, 2016
June 1, 2016	Class 3	ECC - Training	August 22, 2016
June 1, 2016	Class 4	Results of Screening & Notification in File	August 22, 2016
June 1, 2016	Class 4	Background Screening Clearinghouse	August 22, 2016
June 17, 2015	Class 3	Resident Care - Rights & Facility Procedures	September 23, 2015
June 17, 2015	Class 3	ECC - Training	September 23, 2015
October 2, 2014	Class 3	Staffing Standards - Staff	December 5, 2014
October 2, 2014	Class 3	Training - Staff In-service	December 5, 2014
October 2, 2014	Class 4	Training - Documentation & Monitoring	December 5, 2014
October 2, 2014	Class 4	Resident Contracts	December 5, 2014
October 2, 2014	Class 3	ECC - Policies	December 5, 2014
July 14, 2014	Class 3	Admissions - Continued Residency	September 25, 2014
July 14, 2014	Class 3	Medication - Assistance With Self-admin	September 25, 2014
July 14, 2014	Class 3	Staffing Standards - Staff	September 25, 2014
July 14, 2014	Class 3	Records - Resident	September 25, 2014
July 14, 2014	Class 3	Resident Care - Rights & Facility Procedures	September 25, 2014
July 14, 2014	Class 3	Training - Staff In-service	September 25, 2014
July 14, 2014	Class 3	Training - Hiv/aids	September 25, 2014
July 14, 2014	Class 3	Training - Nutrition & Food Service	September 25, 2014
July 14, 2014	Class 3	Training - Adrd	September 25, 2014
July 14, 2014	Class 4	Records - Staff	September 25, 2014
July 14, 2014	Class 3	Risk Mgmt & Qa; Adverse Incident Report	September 25, 2014
July 24, 2013	Class 3	Staffing Standards - Staff	September 30, 2013
July 24, 2013	Class 4	Unlicensed Activity	September 30, 2013
June 3, 2013	Class 2	Resident Care - Supervision	August 30, 2013
June 3, 2013	Class 3	Risk Mgmt & Qa; Adverse Incident Report	August 30, 2013
July 11, 2012	Class 3	Resident Care - Elopement Standards	December 3, 2012
July 11, 2012	Class 4	Training - Do Not Resuscitate Orders	December 3, 2012
July 11, 2012	Class 4	Resident Contracts	December 3, 2012
July 11, 2012	Class 3	Admissions - Health Assessment	December 3, 2012
July 11, 2012	Class 3	Admissions - Continued Residency	December 3, 2012
July 11, 2012	Class 2	Resident Care - Supervision	December 3, 2012
July 11, 2012	Class 2	Resident Care - Rights & Facility Procedures	December 3, 2012
July 11, 2012	Class 3	Medication - Records	December 3, 2012
July 11, 2012	Class 2	Medication - Labeling and Orders	December 3, 2012
July 11, 2012	Class 2	Staffing Standards - Administrators	December 3, 2012
July 11, 2012	Class 3	Staffing Standards - Staff	January 25, 2013
July 11, 2012	Class 3	Records - Resident	December 3, 2012
July 11, 2012	Class 3	License Required; Display	December 3, 2012

Enforcement Actions

19 actions, $38,100 in fines

June 10, 2025$5,000 fine

Action

Fine

Reason

Survey

Date imposed

September 9, 2025

Final order 2025008555

March 26, 2025$1,000 fine

Action

Fine

Reason

Survey

Date imposed

May 5, 2025

Final order 2025004338

February 3, 2025$500 fine

Action

Fine

Reason

Survey

Date imposed

April 7, 2025

Final order 2025001382

Provider Information

Inspection History

Deficiencies

Enforcement Actions

Deficiency classes

What these numbers count