Brookdale Conway — Florida Assisted Living Facility Report

i

57

Inspections

Surveyor visits

i

27

With deficiencies

Visits that cited something

i

11

Clean visits

Nothing cited

i

86

Deficiencies

Individual findings

i

3

Serious deficiencies

Class 1 and 2

19

Legal actions

Fines and sanctions

Brookdale Conway was inspected 57 times between August 8, 2012 and June 30, 2025 by Florida's Agency for Health Care Administration. 27 of those visits ended with deficiencies cited and 11 with none, and 19 were follow-up visits confirming corrections. Across that history AHCA recorded 86 deficiencies, 3 of them in the two most serious classes. The state has taken 19 legal actions against this license, with fines totalling $38,750.

The most recent visit is recorded as “Deficiencies Corrected”. A deficiency is a rule violation recorded by a state surveyor. Follow-up visits that confirm a correction are counted separately from the visits that cited the problem, so the same issue is never counted twice.

Provider Information

Status

Licensed

Licensee

Emeritus Properties Ngh LLC

Administrator

Manuel Gonzalez

Ownership

For-Profit

Phone

(407) 277-7225

Licensed since

August 7, 2006

Medicaid services

Assisted Living Waiver

Nurse availability

Direct Part-Time

Inspection History

59 documents across 57 visits

Visit date	Type	Outcome	Document
June 30, 2025	Standard	Corrected	Statement of Deficiencies
April 3, 2025	Standard	Deficiencies cited	Statement of Deficiencies
January 30, 2025	Standard	Deficiencies cited	Statement of Deficiencies
November 21, 2024	Standard	Deficiencies cited	Statement of Deficiencies
October 24, 2024	Complaint	No deficiencies	Statement of Deficiencies
October 23, 2024	Complaint	Corrected	Statement of Deficiencies
August 28, 2024	Complaint	Deficiencies cited	Statement of Deficiencies
July 26, 2024	Complaint	Corrected	Statement of Deficiencies
June 17, 2024	Complaint	Deficiencies cited	Statement of Deficiencies
April 16, 2024	Complaint	Deficiencies cited	Statement of Deficiencies
January 11, 2024	Complaint	Corrected	Statement of Deficiencies
October 26, 2023	Complaint	Deficiencies cited	Statement of Deficiencies
August 17, 2023	Complaint	Deficiencies cited	Statement of Deficiencies
January 31, 2023	Standard	Corrected	Statement of Deficiencies
September 26, 2022	Monitor	No deficiencies	Statement of Deficiencies
September 21, 2022	Complaint	Corrected	Statement of Deficiencies
July 5, 2022	Complaint	Deficiencies cited	Statement of Deficiencies
December 8, 2021	Complaint	No deficiencies	Statement of Deficiencies
July 13, 2021	Complaint	Corrected	Statement of Deficiencies
May 25, 2021	Complaint	Deficiencies cited	Statement of Deficiencies
December 15, 2020	Complaint	Corrected	Statement of Deficiencies
December 8, 2020	Standard	Deficiencies cited	Statement of Deficiencies
November 3, 2020	Complaint	Deficiencies cited	Statement of Deficiencies
October 3, 2019	Complaint	No deficiencies	Statement of Deficiencies
August 1, 2019	Expansion	Corrected	Statement of Deficiencies
August 1, 2019	Monitor	No deficiencies	Statement of Deficiencies
June 4, 2019	Monitor	Deficiencies cited	Statement of Deficiencies
April 29, 2019	Complaint	Corrected	Statement of Deficiencies
February 8, 2019	Complaint	Deficiencies cited	Statement of Deficiencies
November 15, 2018	Standard	Corrected	Statement of Deficiencies
September 5, 2018	Complaint	Corrected	Statement of Deficiencies
September 5, 2018	Standard	Deficiencies cited	Statement of Deficiencies
June 25, 2018	Standard	Deficiencies cited	Statement of Deficiencies
April 19, 2018	Complaint	Deficiencies cited	Statement of Deficiencies
October 24, 2016	Standard	Corrected	Statement of Deficiencies
September 28, 2016	Standard	Deficiencies cited	Statement of Deficiencies
August 10, 2016	Complaint	Corrected	Statement of Deficiencies
August 10, 2016	Standard	Deficiencies cited	Statement of Deficiencies
July 5, 2016	Complaint	Deficiencies cited	Statement of Deficiencies
March 24, 2016	Complaint	Corrected	Statement of Deficiencies
February 16, 2016	Complaint	Deficiencies cited	Statement of Deficiencies
November 25, 2015	Complaint	Deficiencies cited	Statement of Deficiencies
November 5, 2015	Monitor	Deficiencies cited	Statement of Deficiencies
May 14, 2015	Monitor	No deficiencies	Statement of Deficiencies
August 14, 2014	Standard	No deficiencies	Statement of Deficiencies
May 15, 2014	Complaint	Corrected	Statement of Deficiencies
May 6, 2014	Complaint	No deficiencies	Statement of Deficiencies
March 6, 2014	Complaint	Deficiencies cited	Statement of Deficiencies
January 27, 2014	Complaint	No deficiencies	Statement of Deficiencies
July 31, 2013	Monitor	No deficiencies	Statement of Deficiencies
April 8, 2013	Monitor	Corrected	Statement of Deficiencies
February 18, 2013	Complaint	No deficiencies	Statement of Deficiencies
January 28, 2013	Monitor	Deficiencies cited	Statement of Deficiencies
October 16, 2012	Complaint	Corrected	Statement of Deficiencies
October 16, 2012	Complaint	Corrected	Statement of Deficiencies
October 16, 2012	Standard	Corrected	Statement of Deficiencies
August 8, 2012	Complaint	Deficiencies cited	Statement of Deficiencies
August 8, 2012	Complaint	Deficiencies cited	Statement of Deficiencies
August 8, 2012	Standard	Deficiencies cited	Statement of Deficiencies

Deficiencies

86 deficiencies - Class 2: 3 / Class 3: 70 / Class 4: 10

Survey date	Severity	Requirement cited	Corrected
January 30, 2025	Class 3	Medication - Assistance With Self-admin	June 30, 2025
November 21, 2024	Class 3	Admissions - Continued Residency	January 30, 2025
November 21, 2024	Class 3	Resident Care - Supervision	January 30, 2025
November 21, 2024	Class 3	Resident Care - Elopement Standards	June 30, 2025
November 21, 2024	Class 3	Medication - Records	January 30, 2025
November 21, 2024	Class 3	Staffing Standards - Staff	January 30, 2025
November 21, 2024	Class 3	Training - Staff In-service	June 30, 2025
November 21, 2024	Class 3	Training - Assis Self-admin Meds & Med Mgmt	April 3, 2025
November 21, 2024	Class 3	Food Service - Dietary Standards	January 30, 2025
November 21, 2024	Unclassified	Results of Screening & Notification in File	January 30, 2025
November 21, 2024	Unclassified	Reporting Requirements; Electronic Submission	January 30, 2025
November 21, 2024	Class 3	Alzheimer Disease/dementia; Training	January 30, 2025
August 28, 2024	Class 3	Resident Care - Rights & Facility Procedures	October 23, 2024
August 28, 2024	Class 3	Emergency Management Planning	October 23, 2024
April 16, 2024	Class 3	Admissions - Continued Residency	July 26, 2024
April 16, 2024	Class 2	Resident Care - Supervision	June 17, 2024
April 16, 2024	Class 3	Resident Care - Social & Leisure Activities	June 17, 2024
August 17, 2023	Class 3	Admissions - Continued Residency	October 26, 2023
August 17, 2023	Class 3	Resident Care - Supervision	October 26, 2023
August 17, 2023	Class 3	Resident Care - Elopement Standards	October 26, 2023
August 17, 2023	Class 3	Training - Staff In-service	January 11, 2024
August 17, 2023	Class 3	Training - Adrd	January 11, 2024
August 17, 2023	Unclassified	Reporting Requirements; Electronic Submission	October 26, 2023
July 5, 2022	Class 3	Staffing Standards - Staff	September 21, 2022
July 5, 2022	Class 3	Training - Staff In-service	September 21, 2022
July 5, 2022	Class 3	Training - Adrd	September 21, 2022
May 25, 2021	Class 3	Admissions - Continued Residency	July 13, 2021
May 25, 2021	Class 3	Resident Care - Elopement Standards	July 13, 2021
December 8, 2020	Class 3	Training - Adrd	February 22, 2021
November 3, 2020	Class 3	Admissions - Health Assessment	December 18, 2020
November 3, 2020	Class 3	Admissions - Continued Residency	December 18, 2020
June 4, 2019	Class 3	Training - Staff In-service	August 1, 2019
June 4, 2019	Class 4	Records - Staff	August 1, 2019
February 8, 2019	Class 3	Admissions - Continued Residency	April 29, 2019
February 8, 2019	Class 2	Resident Care - Supervision	April 29, 2019
February 8, 2019	Class 4	Emergency Environmental Control	April 29, 2019
September 5, 2018	Class 3	Medication - Labeling and Orders	November 15, 2018
June 25, 2018	Class 3	Admissions - Criteria	September 5, 2018
June 25, 2018	Class 3	Admissions - Health Assessment	November 15, 2018
June 25, 2018	Class 3	Admissions - Continued Residency	September 5, 2018
June 25, 2018	Class 3	Resident Care - Supervision	November 15, 2018
June 25, 2018	Class 3	Resident Care - Rights & Facility Procedures	September 5, 2018
June 25, 2018	Class 3	Resident Care - Elopement Standards	September 5, 2018
June 25, 2018	Class 3	Medication - Assistance With Self-admin	September 5, 2018
June 25, 2018	Class 3	Medication - Records	November 15, 2018
June 25, 2018	Class 3	Staffing Standards - Staff	September 5, 2018
June 25, 2018	Class 3	Training - Staff In-service	September 5, 2018
June 25, 2018	Class 3	Training - Hiv/aids	September 5, 2018
June 25, 2018	Class 3	Training - Assis Self-admin Meds & Med Mgmt	September 5, 2018
June 25, 2018	Class 3	Training - Adrd	September 5, 2018
June 25, 2018	Class 3	Training - Do Not Resuscitate Orders	September 5, 2018
June 25, 2018	Class 4	Training - Documentation & Monitoring	September 5, 2018
June 25, 2018	Class 4	Records - Staff	September 5, 2018
June 25, 2018	Class 4	Results of Screening & Notification in File	September 5, 2018
June 25, 2018	Class 4	Background Screening Clearinghouse	September 5, 2018
June 25, 2018	Class 4	Background Screening; Prohibited Offenses	September 5, 2018
April 19, 2018	Class 3	Staffing Standards - Staff	September 5, 2018
August 10, 2016	Class 3	Resident Care - Rights & Facility Procedures	September 28, 2016
August 10, 2016	Class 3	Medication - Records	September 28, 2016
August 10, 2016	Class 3	Medication - Labeling and Orders	September 28, 2016
August 10, 2016	Class 3	Staffing Standards - Staff	September 28, 2016
August 10, 2016	Class 3	Training - Staff In-service	October 24, 2016
August 10, 2016	Class 3	Physical Plant - Safe Living Environ/other	September 28, 2016
August 10, 2016	Class 4	Background Screening Clearinghouse	October 24, 2016
August 10, 2016	Class 4	Background Screening; Prohibited Offenses	October 24, 2016
July 5, 2016	Class 3	Admissions - Health Assessment	August 10, 2016
July 5, 2016	Class 3	Admissions - Continued Residency	August 10, 2016
July 5, 2016	Class 3	Resident Care - Supervision	August 10, 2016
February 16, 2016	Class 3	Medication - Labeling and Orders	March 24, 2016
November 25, 2015	Class 3	Medication - Records	March 24, 2016
November 5, 2015	Class 3	Training - Staff In-service	January 21, 2016
November 5, 2015	Class 3	Training - Assis Self-admin Meds & Med Mgmt	January 21, 2016
November 5, 2015	Class 3	Training - Adrd	January 21, 2016
November 5, 2015	Class 4	Records - Staff	January 21, 2016
March 6, 2014	Class 2	Resident Care - Supervision	May 15, 2014
March 6, 2014	Class 3	Medication - Storage and Disposal	May 15, 2014
March 6, 2014	Class 3	Staffing Standards - Staff	May 15, 2014
March 6, 2014	Class 3	Training - Staff In-service	May 15, 2014
March 6, 2014	Class 3	Training - Hiv/aids	May 15, 2014
March 6, 2014	Class 3	Training - Adrd	May 15, 2014
March 6, 2014	Class 3	Training - Do Not Resuscitate Orders	May 15, 2014
March 6, 2014	Class 3	Risk Mgmt & Qa; Adverse Incident Report	May 15, 2014
January 28, 2013	Class 3	Lns - Resident Care Standards	April 8, 2013
August 8, 2012	Class 3	Admissions - Criteria	October 16, 2012
August 8, 2012	Class 3	Lns - Records	October 16, 2012
August 8, 2012	Class 3	Lns - Resident Care Standards	October 16, 2012

Enforcement Actions

19 actions, $38,750 in fines

June 2, 2025$2,500 fine

Action

Fine

Reason

Survey

Date imposed

September 9, 2025

Final order 2025007829

February 24, 2025$1,500 fine

Action

Fine

Reason

Survey

Date imposed

May 5, 2025

Final order 2025002293

February 20, 2025$500 fine

Action

Fine

Reason

Survey

Date imposed

May 5, 2025

Final order 2025002208

Provider Information

Inspection History

Deficiencies

Enforcement Actions

Deficiency classes

What these numbers count