i
26
Inspections
Surveyor visits
i
4
With deficiencies
Visits that cited something
i
19
Clean visits
Nothing cited
i
14
Deficiencies
Individual findings
i
1
Serious deficiencies
Class 1 and 2
5
Legal actions
Fines and sanctions

Nurse's Helping Hands, INC. was inspected 26 times between September 28, 2012 and November 17, 2025 by Florida's Agency for Health Care Administration. 4 of those visits ended with deficiencies cited and 19 with none, and 3 were follow-up visits confirming corrections. Across that history AHCA recorded 14 deficiencies, 1 of them in the two most serious classes. The state has taken 5 legal actions against this license, with fines totalling $7,000.

The most recent visit is recorded as “No Deficiencies”. A deficiency is a rule violation recorded by a state surveyor. Follow-up visits that confirm a correction are counted separately from the visits that cited the problem, so the same issue is never counted twice.

Provider Information

Status
Licensed
Licensee
Nurses Helping Hands, INC.
Administrator
Pamela Penuela
Ownership
For-Profit
Phone
(727) 541-3967
Licensed since
October 9, 2002
Medicaid services
Assisted Living Waiver
Nurse availability
Not reported

Inspection History

26 documents across 26 visits
Visit dateTypeOutcomeDocument
November 17, 2025ComplaintNo deficienciesStatement of Deficiencies
April 9, 2025StandardNo deficienciesStatement of Deficiencies
January 25, 2024ComplaintNo deficienciesStatement of Deficiencies
June 27, 2023ComplaintCorrectedStatement of Deficiencies
June 5, 2023ComplaintDeficiencies citedStatement of Deficiencies
March 30, 2023StandardNo deficienciesStatement of Deficiencies
December 2, 2022ComplaintNo deficienciesStatement of Deficiencies
March 30, 2022ComplaintCorrectedStatement of Deficiencies
February 9, 2022ComplaintDeficiencies citedStatement of Deficiencies
November 30, 2021ComplaintNo deficienciesStatement of Deficiencies

Deficiencies

14 deficiencies - Class 2: 1 / Class 3: 12
Survey dateSeverityRequirement citedCorrected
June 5, 2023Class 3Admissions - Continued ResidencyJune 27, 2023
June 5, 2023Class 2Resident Care - Elopement StandardsJune 27, 2023
June 5, 2023Class 3Training - Staff In-serviceJune 27, 2023
February 9, 2022Class 3Resident Care - SupervisionMarch 30, 2022
February 9, 2022Class 3Medication - Assistance With Self-adminMarch 30, 2022
February 9, 2022Class 3Staffing Standards - StaffMarch 30, 2022
February 9, 2022Class 3Training - Core & Competency TestMarch 30, 2022
February 9, 2022Class 3Training - Staff In-serviceMarch 30, 2022
February 9, 2022Class 3Records - FacilityMarch 30, 2022
February 9, 2022UnclassifiedBackground Screening; Prohibited OffensesMarch 30, 2022

Enforcement Actions

5 actions, $7,000 in fines
July 13, 2023$5,000 fine
Action
Fine
Reason
Survey
Date imposed
September 5, 2023

Final order 2023010728

April 1, 2022$500 fine
Action
Fine
Reason
Survey
Date imposed
August 12, 2022

Final order 2022005253

August 2, 2018$500 fine
Action
Fine
Reason
Licensure
Date imposed
September 14, 2018

Final order 2018011406