18
Inspections
31
Deficiencies
0
Actual Harm or Above
5
Occurrences
July 14, 2026
Last Inspection
S/S A/B/C Minimal potentialS/S E Potential for harm

The most recent inspection of CURAVISTAS on record is dated July 14, 2026. Across 18 published inspections, state surveyors cited 31 deficiencies, none of which reached the actual-harm level.

Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.

Provider Information

Status
Active
Facility Type
Assisted Living Residence/Alternative Care Facility (Medicaid)
Administrator
Messina, Vinnie
Owner
QUEBEC OPCO, LLC
Phone
(303) 283-0400
Payor Source
Medicaid, Private Pay
City
DENVER
ZIP
80231

Inspections & Citations

18 inspections · 31 deficiencies
7/14/2026Revisit: Licensure Complaint · ID 7YX012No deficiencies
0000Initial CommentsSurveyor note
Findings
A complaint revisit was completed on 7/15/26 for the previous deficiency cited on 3/24/26. The residence is in compliance with all regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
7/14/2026Revisit: Licensure Complaint · ID ZDPK12No deficiencies
0000Initial CommentsSurveyor note
Findings
A complaint revisit was completed on 7/15/26 for the previous deficiency cited on 4/7/26. The residence compliance with all regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
4/7/2026Licensure Complaint · ID CYSE111 deficiency
0000Initial CommentsSurveyor note
Findings
A certification complaint, prompted by #CO41947 and #CO41971, was completed on 4/7/26. A deficiency was cited.
Plan of correction
The state did not require a plan of correction for this citation.
0920PA Req-Med Admin-Rx/PRN
Findings
Based on interviews and record review, the facility (residence) failed to comply with authorized practitioners ' orders associated with medication administration, affecting four of four sample members (residents) (#1-#4). Findings include:1. Record reviewResident #2 was admitted to the residence on 3/24/25 with diagnoses including Parkinsonism, Unspecified, and an Unspecified Tremor. A signed patient summary from Resident #2's practitioner, dated 8/27/25, read Carbidopa-Levodopa 25/100 mg tablet was to be administered three times a day. A written practitioner's order, dated 2/10/26, directed the residence to reduce the dose of Carbidopa-Levodopa to 25/100 mg tablet twice per day. However, the February and March 2026 medication administration record (MAR) read the medication was administered three times daily at 7:00 a.m., 2:00 p.m. and 8:00 p.m. from 2/11 to 3/17/26, and during that time Resident #2 received 34 additional doses. 2. InterviewsOn 4/7/26 at 8:10 a.m., Resident #2 stated she was aware that she had received Carbidopa-Levodopa three times per day after her practitioner had changed the medication dose to two times per day. On 4/7/26 at 2:26 p.m., contrary to record review of the February and March 2026 MARs documentation of the administration of the medication, the Wellness Director stated the order was changed in the MAR on 2/11/26. The Wellness Director stated that if the MAR said twice, and the staff was administering the medication three times a day, they were not following orders. On 4/7/26 at approximately 2:30 p.m., the administrator said they were not aware of any delusions or other adverse effects from medications related to Resident #2. The administrator did not have an answer for why the staff continued to administer the medication three times per day instead of the updated order of two times per day. On 4/7/26 at 3:15 p.m., Resident #2's psychiatrist said Resident #2 started to express "delusional thoughts" focused on another unidentified resident in early February of 2026 (specific date unknown). The resident's thoughts included when sunlight was on the resident's leg, she believed it was the unidentified resident "putting laser beams on it." The psychiatrist confirmed that delusions and psychosis were a side effect of high doses of Carbidopa-Levodopa. He stated that psychosis and delusions were not Resident #2's baseline, so the psychiatrist contacted the resident's practitioner to reduce the dosage of Carbidopa-Levodopa from three times per day to two times per day. The psychiatrist stated Resident #2 continued to express delusional thinking at their appointment on 3/17/26, and in his opinion the resident seemed in continual "distress, extended over the course of approximately a month" between the February 2026 visit and the 3/17/26 appointment, due to the residence not following orders. 3. Similar deficient practice was found for Residents #1, #3, and #4.
Plan of correction · submitted by the facility
1. Identification of Other Residents at RiskA 100% audit of all current resident Medication Administration Records (MARs) was completed to ensure all medication orders match the most current practitioner orders. This audit included verification of dose, frequency, and administration times, as well as cross-checking against signed practitioner orders and pharmacy profiles. Any discrepancies identified were corrected immediately, and appropriate notifications were made to practitioners and pharmacy providers. 2. Systemic Changes to Prevent RecurrenceThe facility has implemented the following system-wide corrective measures:An Order Change Verification Process has been implemented as a new policy. All new or updated practitioner orders must be entered into the MAR, independently verified by a second trained staff member (QMAP or nurse), and initialed and dated on an Order Verification Log. A Pharmacy Cross-Check Requirement has been established. All medication changes must be reconciled with the pharmacy profile within 24 hours of receipt. In addition, the pharmacy will complete quarterly audits of all residents and their MARs. A Daily MAR Audit process has been implemented. The Wellness Director or designee will complete a daily MAR spot check focusing on new orders, recent medication changes, and high-risk medications, including neurological and psychotropic medications. A Shift-to-Shift Communication Protocol has been reinforced. All medication changes must be documented in the shift report and verbally communicated during shift handoff to ensure continuity and accuracy. 3. Staff Re-EducationAll QMAPs, medication aides, and leadership staff were re-educated on 5/22/2026. Education included the requirement to follow practitioner orders exactly, proper MAR updating procedures, the medication change verification process, and documentation and communication expectations. Education included return demonstration and competency validation to ensure understanding and compliance. Any staff found to be non-compliant will be subject to progressive discipline in accordance with facility policy, up to and including termination. 4. Monitoring PlanThe Executive Director and Wellness Director will monitor compliance as follows:Weekly audits will be conducted for four weeks, including 100% review of all new medication orders and five random resident MARs per week. Monthly audits will then be conducted for an additional two months, consisting of five random resident MARs per audit. Audits will verify accuracy of MARs compared to practitioner orders, timely implementation of medication changes, and proper documentation and staff compliance. Findings will be documented on a Medication Audit Tool, and corrective action will be taken immediately if any discrepancies are identified. 5. Completion DateAll corrective actions were completed by 4/30/2026. Addendum:Our information on Resident #2:The order was sent into the pharmacy on 2/10/2026 to decrease her prescription of Carbidopa-Lepodopa her 3 times a day 2 times a day and to discontinue her. The pharmacy's system updates our system when doses are changed. This did not happen and Resident #2 was given the medication for 34 days. Resident #2 started this medication in July of 2025. She was aware that her physiatrist decreased her dose to two times a day. During your interview Resident #2 said she knew that she was down to two times per day. She didn't refuse the medication or ask staff why she was still being given that third dose. Resident #2 never reported any delusions or distress to our Wellness Director. Her baseline never was in question to staff or primary care doctor. Our MAR was not updated and therefore our staff continued with the prescription from 2025. Staff did follow her orders that were in the system. I have attached her primary care doctors note from 4/30/2026 who states he never felt she was in distress. He also notes that she never once told him about delusions in the 12 months that he was seeing her.
9999Final ObservationsSurveyor note
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The service agency was advised it must review and maintain the following processes in accordance with existing program regulations found at 10 CCR 2505-10."8.7001. B Individual Rights under the Home and Community-Based Services (HCBS) Settings Final Rule 2. Basic Criteria Applicable to All HCBS Settingsa. All HCBS Settings must have all of the following qualities and protect all of the following individual rights, based on the needs of the individual as indicated in their Person-Centered Support Plan, subject to the Rights Modification process in Section 8.7001. B.4.iii. The setting ensures an individual's rights of privacy, dignity, and respect, and freedom from coercion and Restraint. 1) The right of privacy includes the right to be free of cameras, audio monitors, and devices that chime or otherwise alert others, including silently, when a person stands up or passes through a doorway."8.7001. B Individual Rights under the Home and Community-Based Services (HCBS) Settings Final Rule 3 Additional Criteria for HCBS Settings a Provider-Owned or -Controlled Residential Settings must have all of the following qualities and protect all of the following individual rights, based on the needs of the individual as indicated in their Person-Centered Support Plan, subject to the Rights Modification process in Section 8.7001. B.4viii Individuals are able to smoke and vape nicotine products in a safe, designated outdoor area, unless prohibited by the restrictions on smoking near entryways set forth in the Colorado Clean Indoor Air Act, Section 25-14-204(1)(ff), C.R.S., or any law of the county, city, or other local government entity. 8.7414 B-For Members who are independent in the administration of medications and who do not require monitoring each time medication is taken, the Provider Agency shall review of medications quarterly to determine that medications are taken correctly.
Plan of correction
The state did not require a plan of correction for this citation.
4/7/2026Licensure Complaint · ID ZDPK111 deficiency
0000Initial CommentsSurveyor note
Findings
A licensure complaint, prompted by #CO41970 and #CO41948, was completed on 4/7/26. A deficiency was cited.
Plan of correction
The state did not require a plan of correction for this citation.
1568Med/Med Adm-Ordrs Cmpy w/OrdrsS/S C
Findings
Based on interviews and records review, the residence failed to comply with authorized practitioners ' orders associated with medication administration, affecting four of five current sample residents (#1-#4). Specifically, Resident #2 had a diagnosis of Parkinson's. A written practitioner's order, dated 2/10/26, directed the residence to reduce the dosage of Carbidopa-Levodopa 25/100 mg from three times per day to twice per day. However, the residence failed to follow the order for reduction and administered 34 additional doses. Subsequently, Resident #2's psychiatrist reported that Resident #2 had previously had adverse psychiatric effects from high doses of Carbidopa-Levodopa at an appointment in early February 2026, so Resident #2 ' s practitioner monitored for possible effects. The psychiatrist said Resident #2 continued to express delusional thinking and experienced psychosis, which was noticed on 3/17/26, due to receiving additional medication doses after the reduction order was sent to the residence. Further, the psychiatrist stated that he believed the resident experienced continual distress extended between the early February 2026 appointment until the 3/17/26 appointment due to the residence's failure to follow orders. Findings include:1. Record reviewResident #2 was admitted to the residence on 3/24/25 with diagnoses including Parkinsonism, Unspecified, and an Unspecified Tremor. A signed patient summary from Resident #2's practitioner, dated 8/27/25, read Carbidopa-Levodopa 25/100 mg tablet was to be administered three times a day. A written practitioner's order, dated 2/10/26, directed the residence to reduce the dose of Carbidopa-Levodopa to 25/100 mg tablet twice per day. However, the February and March 2026 medication administration record (MAR) read the medication was administered three times daily at 7:00 a.m., 2:00 p.m. and 8:00 p.m. from 2/11 to 3/17/26, and during that time Resident #2 received 34 additional doses. 2. InterviewsOn 4/7/26 at 8:10 a.m., Resident #2 stated she was aware that she had received Carbidopa-Levodopa three times per day after her practitioner had changed the medication dose to two times per day. On 4/7/26 at 2:26 p.m., contrary to record review of the February and March 2026 MARs documentation of the administration of the medication, the Wellness Director stated the order was changed in the MAR on 2/11/26. The Wellness Director stated that if the MAR said twice, and the staff was administering the medication three times a day, they were not following orders. On 4/7/26 at approximately 2:30 p.m., the administrator said they were not aware of any delusions or other adverse effects from medications related to Resident #2. The administrator did not have an answer for why the staff continued to administer the medication three times per day instead of the updated order of two times per day. On 4/7/26 at 3:15 p.m., Resident #2's psychiatrist said Resident #2 started to express "delusional thoughts" focused on another unidentified resident in early February of 2026 (specific date unknown). The resident's thoughts included when sunlight was on the resident's leg, she believed it was the unidentified resident "putting laser beams on it." The psychiatrist confirmed that delusions and psychosis were a side effect of high doses of Carbidopa-Levodopa. He stated that psychosis and delusions were not Resident #2's baseline, so the psychiatrist contacted the resident's practitioner to reduce the dosage of Carbidopa-Levodopa from three times per day to two times per day. The psychiatrist stated Resident #2 continued to express delusional thinking at their appointment on 3/17/26, and in his opinion the resident seemed in continual "distress, extended over the course of approximately a month" between the February 2026 visit and the 3/17/26 appointment, due to the residence not following orders. 3. Similar deficient practice was found for Residents #1, #3, and #4.
Plan of correction · submitted by the facility
1. Identification of Other Residents at RiskA 100% audit of all current resident Medication Administration Records (MARs) was completed to ensure all medication orders match the most current practitioner orders. This audit included verification of dose, frequency, and administration times, as well as cross-checking against signed practitioner orders and pharmacy profiles. Any discrepancies identified were corrected immediately, and appropriate notifications were made to practitioners and pharmacy providers. 2. Systemic Changes to Prevent RecurrenceThe facility has implemented the following system-wide corrective measures:An Order Change Verification Process has been implemented as a new policy. All new or updated practitioner orders must be entered into the MAR, independently verified by a second trained staff member (QMAP or nurse), and initialed and dated on an Order Verification Log. A Pharmacy Cross-Check Requirement has been established. All medication changes must be reconciled with the pharmacy profile within 24 hours of receipt. In addition, the pharmacy will complete quarterly audits of all residents and their MARs. A Daily MAR Audit process has been implemented. The Wellness Director or designee will complete a daily MAR spot check focusing on new orders, recent medication changes, and high-risk medications, including neurological and psychotropic medications. A Shift-to-Shift Communication Protocol has been reinforced. All medication changes must be documented in the shift report and verbally communicated during shift handoff to ensure continuity and accuracy. 3. Staff Re-EducationAll QMAPs, medication aides, and leadership staff were re-educated on 5/22/2026. Education included the requirement to follow practitioner orders exactly, proper MAR updating procedures, the medication change verification process, and documentation and communication expectations. Education included return demonstration and competency validation to ensure understanding and compliance. Any staff found to be non-compliant will be subject to progressive discipline in accordance with facility policy, up to and including termination. 4. Monitoring PlanThe Executive Director and Wellness Director will monitor compliance as follows:Weekly audits will be conducted for four weeks, including 100% review of all new medication orders and five random resident MARs per week. Monthly audits will then be conducted for an additional two months, consisting of five random resident MARs per audit. Audits will verify accuracy of MARs compared to practitioner orders, timely implementation of medication changes, and proper documentation and staff compliance. Findings will be documented on a Medication Audit Tool, and corrective action will be taken immediately if any discrepancies are identified. 5. Completion DateAll corrective actions were completed by 4/30/2026. Addendum:Our information on Resident #2:The order was sent into the pharmacy on 2/10/2026 to decrease her prescription of Carbidopa-Lepodopa her 3 times a day 2 times a day and to discontinue her. The pharmacy's system updates our system when doses are changed. This did not happen and Resident #2 was given the medication for 34 days. Resident #2 started this medication in July of 2025. She was aware that her physiatrist decreased her dose to two times a day. During your interview Resident #2 said she knew that she was down to two times per day. She didn't refuse the medication or ask staff why she was still being given that third dose. Resident #2 never reported any delusions or distress to our Wellness Director. Her baseline never was in question to staff or primary care doctor. Our MAR was not updated and therefore our staff continued with the prescription from 2025. Staff did follow her orders that were in the system. I have attached her primary care doctors note from 4/30/2026 who states he never felt she was in distress. He also notes that she never once told him about delusions in the 12 months that he was seeing her.
9999Final ObservationsSurveyor note
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.22.32 The assisted living residence shall ensure that oxygen tanks are secured upright at all times in a manner that prevents tanks from falling over, being dropped, or striking each other. 22.35 Assisted living residences shall comply with the Colorado Clean Indoor Air Act at Sections 25-14-201 through 25-14-209, C.R.S.22.37 Designated outdoor smoking areas shall have fire resistant waste disposal containers.
Plan of correction
The state did not require a plan of correction for this citation.
3/23/2026Licensure Complaint · ID 7YX0111 deficiency
0000Initial CommentsSurveyor note
Findings
An involuntary discharge appeal survey, prompted by #CO41634, was completed on 3/24/26. A deficiency was cited
Plan of correction
The state did not require a plan of correction for this citation.
1072Res Ad/D/C-D/C Invol D/C-Wrtn Ntc ReqS/S A
Findings
Based on record review and interview, the residence failed to provide a discharge notice that specified the timing of events and actions taken to avoid discharge. Additionally, it did not include a practitioner's assessment regarding the resident's care needs in relation to their medical and physical condition, affecting one former resident (#1). Findings include:1. Record ReviewA discharge notice for Former Resident #1 dated 2/3/26, failed to specify the timing of events and actions taken to avoid discharge. Additionally, it did not include a practitioner's assessment regarding the resident's care needs in relation to their medical and physical condition. 2. Interview On 3/24/26 at 2:30 p.m., the administrator of record and acting administrator stated they were unaware that the specified timing for all events and each action taken to prevent the discharge were required to be included in the discharge notice, and that they needed to include either in the writing or attach a practitioner's assessment of the resident's care needs in relation to their medical and physical condition.
Plan of correction · submitted by the facility
Corrective Action:The facility revised its involuntary discharge notice template to ensure compliance with 6 CCR 1011-1 Chapter 7 Part 11.17(A)-(D). The revised template now requires: (1) detailed facts and evidence supporting each reason for discharge; (2) a chronological recounting of events leading to discharge including dates/times and actions taken to avoid discharge; (3) grievance and appeal rights language; (4) required Ombudsman and CDPHE contact information; and (5) practitioner assessment attached or incorporated when discharge is based on medical or physical condition. All leadership staff responsible for discharge notices were re-educated on 4/20/26. All current residents with potential for discharge needs were reviewed to ensure no active notices are deficient. As of today, there are no active involuntary discharge notices. Acting Executive Director, will review 100% of involuntary discharge notices issued by the facility. In addition, five resident charts representative of the current census will be audited monthly to verify no undocumented or incomplete discharge actions exist. Monitoring will occur weekly for four weeks, then monthly for two additional months. Findings will be documented on the Discharge Notice Audit Log. Results will be reviewed during monthly QAPI meetings. Any identified deficient practice will be corrected immediately and staff re-educated as indicated.
9/22/2025Revisit: Licensure Complaint · ID KFOO12No deficiencies
0000Initial CommentsSurveyor note
Findings
A revisit survey was completed on 9/22/25 for all previous deficiencies cited on 4/22/25. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
9/22/2025Revisit: Licensure Complaint · ID P2DP12No deficiencies
0000Initial CommentsSurveyor note
Findings
A revisit survey was completed on 9/22/25 for all previous deficiencies cited on 4/22/25. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
4/22/2025Licensure Complaint · ID KFOO111 deficiency
0000Initial CommentsSurveyor note
Findings
A certification complaint, prompted by #CO39735, was completed on 4/22/25. A deficiency was cited.
Plan of correction
The state did not require a plan of correction for this citation.
0002Survey Details
Findings
8.7506. F.6.b Alternative Care Facility Provider Agency Requirements a. Each Alternative Care Facility Provider Agency will divide the 24-hour day into two 12 hour blocks which will be considered daytime and nighttime. The designation of daytime and nighttime hours shall be permanently documented in the Alternative Care Facilities policy and disclosed in the written Member agreements. In determining appropriate staffing levels, the Alternative Care Facility Provider Agency shall adjust staffing ratios based on the individual acuity and needs of the Members in the Alternative Care Facility. At a minimum, staffing must be sufficient in number to provide the services described in the Provider Care Plan, considering the Member ' s needs, level of assistance, and risks of accidents. A staff person may have multiple functions, as long as they meet the definition of Direct Care Worker at Section 8.7402. F Staff counted in the staff-to-Member ratio are those who are trained and able to provide direct services to Members.b. Staffing at an Alternative Care Facility shall meet the following standards i. A minimum of 1 staff to 10 Members during the daytime. ii. A minimum of 1 staff to 16 Members during the nighttime. Based on record review and interview the facility failed to meet minimum staffing required in order to provide the services described in the Provider Care Plan, affecting two of four sample members (#1,#2). Findings include:1. Record Review Member #1 was admitted to the facility on 3/20/25 with a diagnosis of major depressive disorder, anxiety, polyneuropathy, and weakness. An undated document titled, Weekly Shower Schedule, read that Member #1 would receive a shower in the morning every Monday and Thursday of each week. An assessment, dated 3/22/25, read that Member #1 would need assistance with showering twice weekly. A staff communication log read that Member #1 received a shower on 4/7/25 and 4/14/25. A set staff schedule for April 2025 read that the facility day shifts were broken into two time blocks, 6:00 a.m. to 2:00 p.m. and 9:00 a.m. to 5:00 p.m. The schedule read that from 6:00 a.m. to 2:00 p.m. one Qualified Medication Administration Personnel (QMAP) and one care giver were scheduled while for the 9:00 a.m. to 5:00 p.m. shift one care giver was scheduled. Between the hours of 6:00 a.m. and 9:00 a.m. there was a 1 to 17 staff to member ratio. The same staff schedule for April 2025 read that the facility night shifts were broken into three time blocks; 2:00 p.m. to 10:00 p.m., 4:00 p.m. to 8:00 p.m., and 10:00 p.m. to 6:00 a.m. The schedule read that from 2:00 p.m. to 10:00 p.m. one QMAP and one caregiver were scheduled, the 4:00 p.m. to 8:00 p.m. had one care giver scheduled, and the 10:00 p.m. to 6:00 a.m. had two caregivers scheduled. Between the hours of 10:00 p.m. to 6:00 a.m. there was a 1 to 17 staff to member ratio. 2. Interviews On 4/22/25 at 12:15 p.m., Member #1 stated she required staff assistance for showering twice a week. However, since she moved in on 3/20/25, she was only getting one shower a week. Additionally, she was supposed to have a shower on the morning of 4/21/25; however, she did not get one. Member #1 stated there were not enough staff which was why she only received one shower a week. On 4/22/25 at approximately 12:30 p.m., Staff #1 stated that more staff were needed to assist with member care. Similar deficient practice was found for Member #3.
Plan of correction · submitted by the facility
Statement of Deficiency:During a routine survey, it was found that the staff-to-resident ratio during the [specific shift or time] exceeded the state-mandated threshold, reaching 1:17. Correction Summary:As of 5/5/25 the facility has corrected the staffing ratio issue. Current staff-to-resident ratios are maintained below the regulatory threshold in all shifts. With the hiring of a Wellness Director and a Lead QMAP the building has more the gone above the required staffing required. Plan of Correction (POC):1. Immediate Corrective Action Taken:As of 5/5/25, additional staff were scheduled to reduce the ratio to below 1:15. The schedule was immediately revised to ensure compliance with required staffing levels. 2. Root Cause Analysis:The deficiency was caused by a lapse in schedule oversight and insufficient coverage planning during peak occupancy hours. 3. Preventative Measures / Action Plan:Action ItemResponsible PartyTarget DateStatusReview and revise staff schedule to meet or exceed minimum ratios on all shiftsLead QMAP4/25/25? CompleteImplement weekly staffing audits to monitor complianceWellness Director & or Executive DirectorOngoing? In ProgressMonitoring:A weekly staffing ratio report will be generated and reviewed by the Administrator. Non-compliance will trigger immediate corrective scheduling and staff call-in. Conclusion:Cura Vistas has taken swift and comprehensive action to correct and prevent staffing deficiencies. We are committed to maintaining adequate staffing to ensure resident safety and compliance with Colorado assisted living regulations.
4/22/2025Licensure Complaint · ID P2DP111 deficiency
0000Initial CommentsSurveyor note
Findings
A licensure complaint, prompted by #CO39733, was completed on 4/22/25. A deficiency was cited.
Plan of correction
The state did not require a plan of correction for this citation.
0722Stf Req-Stf Lvls Res NeedsS/S B
Findings
Based on record review and interview the Residence failed to have a sufficient number of staff to help residents needing, or potentially needing assistance, affecting two of four sample residents (#1, #2). Findings include:1. Record ReviewResident #1 was admitted to the residence on 3/20/25 with a diagnosis of major depressive disorder, anxiety, polyneuropathy, and weakness. An undated document titled, Weekly Shower Schedule, read that Resident #1 would receive a shower in the morning every Monday and Thursday of each week. An assessment, dated 3/22/25, read that Resident #1 would need assistance with showering twice weekly. A staff communication log read that Resident #1 received a shower on 4/7/25 and 4/14/25. A set staff schedule for April 2025 read that the facility day shifts were broken into two time blocks, 6:00 a.m. to 2:00 p.m. and 9:00 a.m. to 5:00 p.m. The schedule read that from 6:00 a.m. to 2:00 p.m. one Qualified Medication Administration Personnel (QMAP) and one care giver were scheduled while for the 9:00 a.m. to 5:00 p.m. shift one care giver was scheduled. Between the hours of 6:00 a.m. and 9:00 a.m. there was a 1 to 17 staff to resident ratio. The same staff schedule for April 2025 read that the facility night shifts were broken into three time blocks; 2:00 p.m. to 10:00 p.m., 4:00 p.m. to 8:00 p.m., and 10:00 p.m. to 6:00 a.m. The schedule read that from 2:00 p.m. to 10:00 p.m. one QMAP and one caregiver were scheduled, the 4:00 p.m. to 8:00 p.m. had one care giver scheduled, and the 10:00 p.m. to 6:00 a.m. had two caregivers scheduled. Between the hours of 10:00 p.m. to 6:00 a.m. there was a 1 to 17 staff to resident ratio. 2. InterviewsOn 4/22/25 at 12:15 p.m., Resident #1 stated she required staff assistance for showering twice a week. However, since she moved in on 3/20/25, she was only getting one shower a week. Additionally, she was supposed to have a shower on the morning of 4/21/25; however, she did not get one. Resident #1 stated there were not enough staff which was why she was only receiving one shower a week. On 4/22/25 at approximately 12:30 p.m., Staff #1 stated that more staff were needed to assist with resident care. Similar deficient practice was found for Resident #3.
Plan of correction · submitted by the facility
Statement of Deficiency:During a routine survey, it was found that the staff-to-resident ratio during the [specific shift or time] exceeded the state-mandated threshold, reaching 1:17. Correction Summary:As of 5/5/25 the facility has corrected the staffing ratio issue. Current staff-to-resident ratios are maintained below the regulatory threshold in all shifts. With the hiring of a Wellness Director and a Lead QMAP the building has more the gone above the required staffing required. Plan of Correction (POC):1. Immediate Corrective Action Taken:As of 5/5/25, additional staff were scheduled to reduce the ratio to below 1:15. The schedule was immediately revised to ensure compliance with required staffing levels. 2. Root Cause Analysis:The deficiency was caused by a lapse in schedule oversight and insufficient coverage planning during peak occupancy hours. 3. Preventative Measures / Action Plan:Action ItemResponsible PartyTarget DateStatusReview and revise staff schedule to meet or exceed minimum ratios on all shiftsLead QMAP4/25/25? CompleteImplement weekly staffing audits to monitor complianceWellness Director & or Executive DirectorOngoing? In ProgressMonitoring:A weekly staffing ratio report will be generated and reviewed by the Administrator. Non-compliance will trigger immediate corrective scheduling and staff call-in. Conclusion:Cura Vistas has taken swift and comprehensive action to correct and prevent staffing deficiencies. We are committed to maintaining adequate staffing to ensure resident safety and compliance with Colorado assisted living regulations.
4/22/2025Revisit: Change of Ownership (CHOW) · ID 91XM12No deficiencies
0000Initial CommentsSurveyor note
Findings
A change of ownership revisit occurred on 4/22/25. No citations were cited.
Plan of correction
The state did not require a plan of correction for this citation.
1/14/2025Initial State Certification (Medicaid) · ID 9XSO11No deficiencies
0000Initial CommentsSurveyor note
Findings
An initial certification survey was completed on 1/14/25. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
1/14/2025Change of Ownership (CHOW) · ID 91XM111 deficiency
0000Initial CommentsSurveyor note
Findings
A change of ownership survey was completed on 1/15/25. A deficiency was cited. Change of ownership occurred on 4/25/24.
Plan of correction
The state did not require a plan of correction for this citation.
0270LicProc-ContOblig LOI chngs-NameS/S B
Findings
Based on observation and interview, the residence failed to notify the department of an intent of change with the administrator of record, affecting 17 current residents. Findings include:On 1/14/25 at approximately 9:30 a.m., a residence business card read the current administrator as different from the one listed with the department database. On 1/14/25 at approximately 9:30 a.m., the administrator said she had been the administrator at the residence since 6/10/24. On 1/15/25 at 7:07 a.m., an electronic message was received from a department representative that read the residence had not notified the department of change in the administrator of record.
Plan of correction · submitted by the facility
The community acknowledges the failure to notify the department of the change in Administrator of Record. While no direct harm occurred to residents, we recognize this oversight may impact compliance and transparency. As of 3-25-25 the proper notification has been submitted to the department to reflect the current Administrator of Record. A review of the facility’s records confirmed that no other administrative changes requiring notification had been missed. 1. Policy Review and Update: The policy regarding changes in key personnel, including the Administrator of Record, has been reviewed and updated to include a clear step-by-step procedure for timely notification to the department. 2. Staff Training: All leadership and administrative staff received training 3-25-25 on state regulations related to personnel changes and required notifications. Training will emphasize timelines, documentation, and communication with regulatory agencies. 3. The Director of Compliance/ designee will be responsible for overseeing and ensuring all required notifications to the department are submitted within required timeframes. 4. Administrator Change Checklist: A standardized checklist will be implemented to be completed anytime there is a transition in leadership roles. This checklist includes notifying the department, updating signage, business cards, internal records, and public postings.• Quarterly audits will be conducted by the Director of compliance/designee for the next 12 months to ensure that all changes in key personnel are properly reported.• A monthly report will be submitted to the Executive Director to verify that no pending notifications are outstanding.• Results of audits and reviews will be discussed in monthly Quality Assurance and Performance Improvement (QAPI) meetings for ongoing compliance monitoring. All corrective actions were completed by 3-25-25
3/22/2024Revisit: Licensure Complaint · ID CZ1M12No deficiencies
0000Initial CommentsSurveyor note
Findings
A revisit survey was completed on 3/22/24 for all previous deficiencies cited on 10/24/23. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
3/22/2024Revisit: CHOW and Licensure (Re-licensure) (Combined) · ID PMQ713No deficiencies
0000Initial CommentsSurveyor note
Findings
A revisit survey was completed on 3/22/24 for all previous deficiencies cited on 10/24/23. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
9999Final ObservationsSurveyor note
Findings
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Plan of correction
The state did not require a plan of correction for this citation.
10/24/2023Licensure Complaint · ID CZ1M116 deficiencies
0000Initial CommentsSurveyor note
Findings
A licensure complaint, prompted by #CO33735, was completed on 10/24/23. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
1146Res Care Srvs-Comp Res Asmnt Annl/CICS/S A
Findings
Based on observation, record review and interview, the residence failed to update the comprehensive assessment when a resident's condition changed from baseline status, affecting one sample resident (#9). Findings include:1. Residence Policy and AgreementThe residence's Fall Response Procedures policy, dated 10/1/22, read in part: The residence conducted an assessment when a resident experienced a fall with injury or required medical intervention/treatment, repeat falls, and when a change in condition occurred. The residence's Residence and Care Agreement, dated 8/25/23, read in part: Residence staff conducted reassessments regularly to determine the resident's needs. 2. Resident #9 was admitted to the residence on 7/1/22 with diagnoses including muscle wasting and atrophy, polyneuropathy, and other unspecified lack of coordination. On 10/24/23 at 9:12 a.m., Resident #9 was ambulating in a wheelchair. Progress notes, dated 5/1-10/16/23, read in part:On 5/1/23, the residence staff found Resident #9 on the floor of her apartment. The floor was saturated with urine and an alcoholic beverage. Staff assisted and evaluated the resident. The resident went to breakfast. On 5/18/23, the resident was intoxicated in her room. On 6/23/23, "(Resident #9) has dementia and is an alcoholic." On 10/4/23, the resident fell in the computer room and refused to go to the hospital. On 10/5/23, the resident fell last evening and reported no injury; however, the resident's ankle was swollen and painful. The resident went to the emergency department via emergency medical services. On 10/16/23, the resident's practitioner contacted the residence to follow up on the resident's sprained ankle. A practitioner's assessment, dated 10/5/23, read in part that the resident sprained her ankle, which could cause more pain and require more time to heal than a fracture. An assessment, dated 7/2/23, read in part: Resident #9 fell in the last three months; however, the residence failed to include the dates and circumstances of the falls. Further, the assessment read that Resident #9 required no assistance from the residence to monitor her alcohol consumption and failed to include the resident's use of a wheelchair. The residence provided no additional assessments of Resident #9 updated with information regarding the two falls she sustained on 5/1/23 and 10/4/23, instances of intoxication related to her falls, or her changed condition post-falls, including her use of a wheelchair. 3. InterviewsOn 10/24/23 at 9:12 a.m., Resident #9 stated she thought she fell recently because she still felt pain in her ankle. She stated she did not know what the residence had done to assist her with avoiding future falls; however, she now utilized a wheelchair all the time to ambulate because of her sprained ankle. On 10/24/23 at 2:49 p.m., the residence care director stated that Resident #9 had two falls, one in May or June of 2023 and one in October 2023. She added that both falls were precipitated by the resident drinking alcohol and becoming intoxicated. She added that she should have updated the assessment to include the resident's increased risk of intoxication-related falls. On 10/24/23 at 4:10 p.m., the administrator stated that he expected the residence to reassess residents when they experienced a change in condition. He stated that he considered falls with injury, a series of falls, and instances of intoxication experienced by Resident #9 as changes to her condition. He added that the residence should have reassessed Resident #9 after she fell and after instances of intoxication. The administrator stated he was unaware that she was not reassessed.
Plan of correction · submitted by the facility
Education was provided to QMAPs and Executive Director regarding assessments need to be completed after fall with injury, repeated falls, and/or any significant changes. Semi annual assessment are scheduled in electronic records. Executive Director and future nurse will conduct change of condition assessments as needed. Addendum:New assessment was conducted on resident #9 with alcohol monitoring and updated ambulatory status. Executive Director will monitor all falls, and complete assessments as needed. Audit was created to track falls and determine if assessment is needed. Audit will be conducted monthly for 3 months. Executive Director review all resident falls, looking for repeated falls and falls with injuries, in the last 6 months and completed reassessments as needed. All falls are being tracked on a spreadsheet. Audits will be reviewed by leadership team at QAPI meetings.
1180Res Care Srvs-Fall Mgt PrS/S C
Findings
Based on interview and record review, the residence failed to detail in the resident care plans the individualized approach necessary to address fall risk related to deficits, affecting one sample resident (#9) who sustained recent falls. Specifically, on 5/1/23 Resident #9 while intoxicated fell in her room. After her initial fall on 5/1/23, the residence failed to update the care plan to address individualized approaches necessary to address fall risks related to strength, balance, or other deficits. Subsequently, on 10/4/23 Resident #9 was intoxicated and fell which resulted in a sprained ankle. Findings include:1. Residence PolicyThe residence's Fall Response Procedure policy, dated 10/1/22, read in part that the residence's fall reduction program included that each resident's service (care) plan was updated when a resident experienced a first fall, repeated falls, a fall with injury, or a change in condition. 2. Resident #9 was admitted to the residence on 7/1/22 with diagnoses including muscle wasting and atrophy, polyneuropathy, and other unspecified lack of coordination. Progress notes, dated 5/1-10/16/33, read in part:On 5/1/23, the residence staff found Resident #9 on the floor of her apartment. The floor was saturated with urine and an alcoholic beverage. Staff assisted and evaluated the resident. The resident went to breakfast. On 5/18/23, the resident was intoxicated in her room. On 6/23/23, "(Resident #9) has dementia and is an alcoholic." On 10/4/23, the resident fell in the computer room and refused to go to the hospital. On 10/5/23, the resident fell last evening and reported no injury; however, the resident's ankle was swollen and painful. The resident went to the emergency department via emergency medical services. On 10/16/23, the resident's practitioner contacted the residence to follow up on the resident's sprained ankle. A practitioner's assessment, dated 10/5/23, read in part that the resident sprained her ankle, which could cause more pain and a longer recovery than a fracture. An assessment for Resident #9, dated 7/2/23, read in part: The resident was at risk for falls. A care plan, dated 7/2/23, read in part: Resident #9 required staff intervention to decrease the identified fall risk; however, the care plan contained no individualized approaches necessary to address the resident's risk of falls related to strength, balance, or other deficits, including increased risks when the resident ingested alcohol. The residence provided no additional care plans for Resident #9.3. InterviewsOn 10/23/23 at 1:10 p.m., Staff #3 stated that the residence provided no approaches to address the risk of falls for Resident #9. On 10/24/23 at 2:11 p.m., Staff #13 stated she was unaware of any approaches staff should have taken to address the risk of falls for Resident #9. She added that the resident experienced falls due to the resident being intoxicated. On 10/24/23 at 2:49 p.m., the residence care director stated that Resident #9 had two falls, one in May or June of 2023 and one in October 2023. She added that both falls were precipitated by the resident drinking alcohol and becoming intoxicated. She added that she should have updated the care plan to include increased safety checks when staff knew the resident had been drinking alcohol as her risk of falls increased. She added that the staff may not be aware of any approaches as the residence had not added them to the care plan for Resident #9. On 10/24/23 at 4:10 p.m., the administrator stated that he expected the care plan to be updated with new interventions after each fall a resident experienced or a change in condition. He stated that he considered falls with injury, a series of falls, and instances of intoxication experienced by Resident #9 as a change of condition. The administrator added the care plan for Resident #9 should have been updated with individualized approaches to address the resident ' s risk of fall. The administrator added he was unaware that the careplan did not have the required elements.
Plan of correction · submitted by the facility
Education was provided to QMAPs and Executive Director regarding assessments needed to be completed after fall with injury, multiple falls or any baseline changes. Semi annual assessments are pre scheduled in electronic records. Executive Director and future nurse will conduct change of condition assessments as needed. Addendum:Staff education was document with a in-service sign in sheet. The sample resident was reassessed on 12/28, which included alcohol monitoring and change in ambulatory status. The care plan was updated to include encourage the use of her wheelchair, request assistance with transfers. No other residents have been identified as fall risks at this time, semi annual assessments are due the end of January for all residents. Executive Director will consult with PCP for all falls, repeated falls, and falls with injury. after each fall the residents care plan will be updated with a new intervention. This will be monitored with a spreadsheet tracking all falls. And audit will be conducted to make sure all falls are followed up with communication to RP and PCP, then also care plan is updated. Audit will be conducted for 3 months. The audits will be reviewed by the leadership team at the QAPI meetings.
1430Med/Med Adm-Gen Rq Pract OrdrS/S A
Findings
Based on record review and interview, the residence failed to ensure that only medications that have been ordered by an authorized practitioner were prepared and administered, affecting two of five sample residents (#3, #9). (Cross-reference Q1514)This deficiency was cited previously during a state licensure survey on 4/12/23. Although the facility corrected the deficiency, based on the findings below, the facility has not maintained compliance with this regulatory requirement. Findings include:1. Residence PolicyThe residence's Medication Records policy, dated 10/1/22, read in part that a practitioner's order was required for all medications handled, stored, and administered by staff. Written practitioner's orders for all medications were maintained in the resident records in the "Physician Orders" section. 2. Resident #3 was admitted to the residence on 1/16/23 with diagnoses of hypertension and compression fracture. The September 2023 and October 2023 medication administration records (MARs) read the residence administered the following medications in which there was no evidence of a written practitioner's order:Vazalore 81 mg once daily from 9/1-10/12 and 10/14-10/24/23.3. Additionally, the residence administered medication without a signed practitioner ' s order for Resident #9, Paxlovid, three tablets twice daily, for five days. 4. InterviewsOn 10/24/23 at 2:11 p.m., the resident care director (RCD) stated that the residence did not have the practitioner ' s order for Paxlovid for Resident #9. She added she was responsible for getting the order and she was out of the residence during that time. She stated that Resident #9 was administered the medication. On 10/24/23 at 2:02 p.m., the RCD stated Resident #3 had gone out to a skilled nursing facility and came back to the residence and was missing orders. She stated she thought she had all orders but confirmed she was missing orders for the above medications. On 10/24/23 at 4:15 p.m., the administrator stated that the residence was required to have a practitioner ' s order for medication administered to residents. He added he was unaware that there were medications administered without orders by residence staff. He added he was unaware that the residence was previously cited for noncompliance with this requirement.
Plan of correction · submitted by the facility
QMAPs were educated to not administer medication that are not on MAR or do not have a signed physician order. QMAPs are instructed to reach out to ED for any medication clarifications. Addendum:Executive Director reached out to sample residents PCP to obtain physician orders for medication. Executive Director will be responsible for obtaining physician's order and uploading it to medical record before medication is administered. an audit was created as a spreadsheet to track to ensure all medication have physician orders. Audits will be reviewed by leadership team during QAPI meetings
1468Med/Med Adm-Ordrs Cmpy w/OrdrsS/S B
Findings
Based observation, record review and interview the residence failed to comply with authorized practitioner orders associated with medication administration, affecting four of five residents (#1, #3, #7, #9). (Cross reference Q1514)Findings include:1. Residence PolicyThe residence's Medication Services policy, dated 10/1/22, read in part: "The assisted living residence shall be responsible for complying with authorized practitioner orders."2. Resident #3 was admitted to the residence on 1/16/23 with diagnoses including compression fracture and hypertension.a. SennaA written practitioner's order dated 5/2/23 directed the residence to administer senna 8.6 mg twice daily. However, the September through October 2023 medication administration records (MARs) read the medication was not administered on 9/1 through 10/23/23 because the medication was not transcribed on the MAR. During the medication audit senna was found in stock in the medication cart. b. Melatonin A written practitioner's order dated 5/2/23 directed the residence to administer melatonin one mg once daily at bedtime. However, the September through October 2023 MARs read the medication was not administered on 9/1 through 10/23/23 because the medication was not transcribed on the MAR. During the medication audit melatonin 3 mg was found in stock in the medication cart. c. Amlodipine BesylateA written practitioner's order dated 5/2/23 directed the residence to administer amlodipine besylate 5 mg once daily. However, the September through October 2023 MARs read the medication was not administered on 9/29 through 10/24/23 because the medication was discontinued. During the medication audit amlodipine was found in stock in the medication cart. d. Multivitamin with Minerals A written practitioner's order dated 5/2/23 directed the residence to administer multivitamin with minerals one tablet once daily. However, the September through October 2023 MARs read the medication was not administered on 9/1 through 10/23/23 because the medication was not transcribed on the MAR.e. SalonpasA written practitioner's order dated 5/2/23 directed the residence to administer Salonpas once daily. However, the September through October 2023 MARs read the medication was not administered on 9/9 through 10/23/23 because the medication was discontinued. 3. Additionally, the residence failed to comply with authorized practitioner orders associated with medication administration from September through October 2023 for the following residents:Resident #1, for eucerin eczema 1% cream after showers, once a day; Murine ear wax removal system 6.5% drops at bedtime on the 15th of every month; diclofenac sodium 1% gel, 1 gram three times daily; acetaminophen 500 mg three times daily; ARY Nasal gel three times daily 7:30 a.m., 12:00 p.m. and 4:00 p.m. Resident #7, for gabapentin, one tablet daily; levothyroxine one tablet daily, and senexon-s one tablet twice daily. Resident #9, for Lisinopril. one tablet daily, hold if systolic blood pressure is below 110. 4. InterviewsOn 10/24/23 at 2:02 p.m., the resident care director stated she was the person who ensured the MARs were accurate and medications were administered per practitioner's orders. The resident care director further stated she reviewed the MARs monthly for errors; However, she was unaware that the residence failed to comply with practitioners' orders. On 10/24/23 at approximately 4:15 p.m., the administrator stated that the residence was required to administer medications according to the practitioner ' s order. He added he was unaware that the residence failed to comply with practitioners ' orders.
Plan of correction · submitted by the facility
(Cross reference Q1514)Education was provided to to QMAPs regarding, all physician orders must be followed, if changes are needed, physician must be notified before stopping or discontinuing. Addendum:Staff training was documented with a training sign in sheet. Executive Director reached out to sample resident's #3 and #9 PCPs to review medications and provide discontinue orders as needed, or new orders to continue medication. Sample resident #1 and #7 have been discharged since survey. Residence will not discontinue medication without written physician's order. Audit was created to monitor discontinue medication and ensure there is an order. Audit will be conducted monthly for 3 months. Audit will be reviewed by leadership team during QAPI meeting
1514Med/Med Adm-Rcrd Kpng Qrtly AuditS/S B
Findings
Based on record review and interview, the residence failed to ensure the administrator and the qualified medication administration person (QMAP) supervisor, on a quarterly basis, audited the accuracy and completeness of the medication administration records, affecting four of five sample residents (#1, #3, #7, #9) whose medications were reviewed. (Cross-reference Q1430, Q1468)Findings include:The residence Medication Records Policy, dated 10/1/22, read in part: "The administrator and the QMAP supervisor shall, quarterly, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records. Any irregularities shall be investigated and resolved. The results of the audits shall be documented and routinely included as part of the assisted living residence's quality management program assessment and review."On 10/24/23 at approximately 11:30 a.m., the residence provided documents from the preferred pharmacy, titled Consultant Pharmacist Summary, dated 6/22/23 and 9/29/23; a pharmacy signed the documents. The Resident Care Director's (RCD) title was listed on the document but did not contain her signature. There was no evidence that the administrator participated in completing quarterly medication audits. On 10/24/23 at approximately 2:30 p.m., the RCD stated that she did not perform the documented medication audits provided by the residence. She added that the administrator did not participate in the audits. On 10/24/23 at 4:15 p.m., the administrator stated that he had not participated in quarterly medication audits and was unaware that he was required to participate prior to the onsite survey. He added that he was unaware that the residence had not completed the audits as required.
Plan of correction · submitted by the facility
(Cross-reference Q1430, Q1468)Executive Director will conduct quarterly audits in regards to accuracy of medication records including MAR, physician orders and the med carts. An audit was conducted on 12/4/23 Addendum:Executive Director will be responsible for conducting quarterly medication audits. A medication audit was conducted on 12/4/2023. A monitoring audit was created as a spreadsheet to ensure medication audits are completed. This audit will be conducted for 6 months. The medication audits will be reviewed by the leadership team during QAPI meetings.
1522Med/Med Adm-Rprt Pract/Rep NtfdS/S A
Findings
Based on record review and interview, the residence failed to ensure that the Resident's authorized practitioner was promptly notified of a resident's pattern of refusal, affecting one of five sample residents (#1). Findings include:The residence's policy, dated 10/1/22, read in part: the prescribing practitioner was notified of missed or refused medications immediately or in the time frame and according to the parameters as indicated by the practitioner using the refusal of medication notification form. The Resident Care Director re-appraises the resident and contacts the practitioner and responsible party if the resident continually refused medication. Resident #1 was admitted to the residence on 7/1/22 with diagnoses including Osteoarthritis, Bilateral, Cervical Dysphagia and neurogenic dysphagia and Impacted cerumen. A written practitioner's order, dated 5/15/23, directed the residence to administer Diclofenac sodium 1% gel, one gram three times daily. However, the September and October 2023 electronic medication administration records (eMARs) revealed that Resident #1 refused the medication at 7:30 a.m. on: 9/1-9/5, 9/8-9/15, 9/17- 9/19, 9/22-9/26, 9/29, 9/30,10/6 -10/10, 10/13; at 1:00 on: 9/1-9/5, 9/8-9/18, 9/19, 9/22-9/26, 9/29- 9/30, 10/13, 10/14; at 7:00 p.m. on: 9/3, 9/5- 9/6, 9/11-9/12, 9/15- 9/17, 9/19, 9/22, 9/24, 9/28, 10/1, 10/2, 10/19. There was no documentation that the residence notified the Resident's family member or practitioner that Resident #1 routinely refused medication. A written practitioner's order, dated 5/24/23, directed the residence to administer ARY Nasal gel three times daily 7:30 a.m., 12:00 p.m. and 4:00 p.m.. However, the September and October 2023 eMARs revealed that Resident #1 refused the medication 7:30 a.m. on 9/2-9/4, 9/8-9/9, 9/17,9/23,9/30, 10/1, 10/6, 10/7, 10/15, 10/20, 10/21; at 12:00 p.m. on 9/2-9/4, 9/8-9/9, 9/17, 9/23, 9/30, 10/1, 10/2, 10/7, 10/15, 10/20, 10/21;. at 4:00 p.m. on 9/5, 9/8, 9/11-9/12, 9/22, 10/1, 10/2, 10/13, 10/15. There was no documentation that the residence notified the Resident's family member or practitioner that Resident #1 routinely refused medication. On 10/24/23 at 1:53 p.m., Resident #1 stated she did not refuse medication. On 10/24/23 at 2:02 p.m., the resident care director stated she notified the practitioner of a pattern of refusals. She stated she was not aware of the residence's policy on when to notify a practitioner of a refusal . On 10/24/23 at 2:46 p.m., the practitioner for Resident #1 stated they have not been notified of medication refusals; however, she stated it was their policy to be notified.
Plan of correction · submitted by the facility
Education was provided to the care team regarding, a resident's responsible party and physician should be notified if there is a decline in baseline, pattern of refusals, unfavorable reactions and medication errors. They were also educated to where to properly document notifications. Addendum:Sample resident has been discharged since survey took place. Refusal notifications will be documented on electronic heath record. Staff were education to let Executive Director know when a resident is refusing medication. Executive Director will be reviewing MAR daily to identify an medication refusals. An audit has be created as a spreadsheet to monitor medication refusals. the audit will be conducted for 3 months. Audits will be reviewed by leadership team during QAPI meetings.
10/24/2023Revisit: CHOW and Licensure (Re-licensure) (Combined) · ID PMQ7127 deficiencies
0000Initial CommentsSurveyor note
Findings
A licensure revisit was completed on 10/24/23 for all previous deficiencies cited on 4/12/23. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0246LicProc-IssueLic Cond LicS/S B
Findings
Based on interviews and record review, the residence failed to comply with conditions imposed by the department on the license, affecting 22 current residents. Findings include:The department completed a re-licensure survey in conjunction with a change of ownership survey on April 12, 2023. Eleven deficiencies were cited. Chapter VII regulations were cited: 540 B, 610 B, 664 B, 732 B, 734 E, 736 B, 910 B, 1430 B, 1468 B, 1514 B, and 2114. One Chapter II regulation was cited 0290. Deficiency 734 was cited at an E level, actual or potential for serious injury or harm for one or more residents, for the residence's failure at least one staff member onsite at all times who has current certification in cardiopulmonary resuscitation (CPR) and obstructed airway techniques. Part 3.16 of the Chapter 7 regulations requires the department to impose at least one intermediate restriction or condition for all cases where the deficiency list includes a Level E deficiency. The department imposed a civil fine of $500, payable by 6/14/23. Department records revealed that the residence had not paid the required civil fine on October 24, 2023. On 10/24/23 at approximately 2:30 p.m., the residence care director stated that she was aware of the previous survey and assisted with the plan of correction; however, she was unaware that the residence failed to pay the associated fine. On 10/24/23 at approximately 4:15 p.m., the administrator stated he was unaware that the residence failed to pay the fine associated with the last survey.
Plan of correction · submitted by the facility
The $500 fine was paid immediately after survey exited. Addendum:Executive Director will oversee submitting all aspects of the POC for deficiencies to ensure nothing is missed and so this does not reoccur. Executive Director immediately sent the unpaid fine of $500 and the new fine of $500 to the AP department for payment. Executive Director will be responsible for making sure all terms of deficiencies are met and fines are paid. The leadership team will review any fines that were imposed during our QAPI meeting
0664Prsnnl-Prsnnl Files RqS/S A
Findings
Based on interview and record review, the residence failed to include written documentation regarding orientation and training in each personnel file, for one sample staff (#10) affecting 22 current residents. This deficiency was cited previously during a state licensure survey on 4/12/23. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings include:On 10/24/23, the residence provided personnel documents for Staff #10; however, the file did not include any written documentation of orientation or training. On 10/24/23 at 4:15 p.m., the administrator stated the residence did not have documented training or orientation for Staff #10. He added that he learned that the residence did not have documented training for Staff #10 during the onsite survey. He stated that he was aware that the residence was required to have training documentation for each staff member. He added that he was also unaware that the residence had previously been cited for noncompliance with this requirement.
Plan of correction · submitted by the facility
Relias training is current for for all associates. An audit will be conducted by our business office monthly to review personnel files. Addendum:The sample staff member completed all necessary orientation and trainings. Executive Director will ensure that all staff complete orientation and staff trainings as assigned. Audit was created to ensure all staff complete trainings. audit will be conducted monthly for 3 months. Audits will be reviewed by leadership team at QAPI meetings
0736Stff Rq-First Aid Stff CPR ListS/S B
Findings
Based on observation, interview, and record review, the residence failed to place in a visible location a list of all staff who have current certification in first aid or cardiopulmonary resuscitation (CPR), affecting 22 current residents. This deficiency was cited previously during a state licensure survey on 4/12/23. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. The residence's Emergency Training Policy, dated 10/1/22, read in part that the residence placed a list of staff with current CPR and first aid certifications in a visible location so that the information is readily available to staff at all times. On 10/24/23, from approximately 7:30 a.m. to 4:00 p.m., there was no list of staff with current CPR and first aid certifications placed in a visible location. On 10/24/23 at 11:08 a.m., the resident care director stated that there was no list of staff with current certifications in CPR and first aid readily available to staff visibly posted at the residence. She added that she was unaware of the requirement. On 10/24/23 at 4:15 p.m., the administrator stated he was unaware if there was a posting of all staff with current first aid and CPR certification. He added that he was unaware the residence had previously been cited for noncompliance with the requirement. He added that he was unaware of the requirement; however, the requirement made sense to him.
Plan of correction · submitted by the facility
Signage was posted in med room to show who is CPR certified. Indicators were put next to employee's names on the employee roster to show who is CPR certified. Addendum:Executive Director is responsible for making sure the CPR list is posted in a visible location. Executive Director will be responsible for updating posted list as needed. Business Office Manager will be responsible overseeing CPR certifications. A spreadsheet was created to keep track of expiration dates and will be monitored monthly. Staff were educated on location of posted list, state CPR regulations and monitoring of CPR expiration dates. An audit was created to monitor staff CPR certification expiration dates, the audit will be conducted monthly for 3 months. Audits will be reviewed by leadership team at QAPI meetings
0910Em Pr-P/P Res InfoS/S B
Findings
Based on record review and interview, the residence failed to have a roster of current residents readily available, their room assignments, emergency contact information and a facility diagram showing room locations, affecting 22 current residents. This deficiency was cited previously during a state licensure survey on 4/12/23. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. On 10/24/23 at approximately 7:30 a.m., Staff #5 and #14 could not provide the resident roster. On 10/24/23 at 8:14 a.m., Staff #12 provided a resident roster that included the resident names, the floor they resided on, and their room number. The roster did not include emergency contact information nor a diagram of the residence showing room locations. On 10/24/23 at 4:15 p.m., the administrator stated that he was unaware of the elements required on the resident roster; however, he would have provided the roster from the electronic medical record. He affirmed that the electronic medical record roster failed to include a residence diagram. He added that he was unaware that the residence had previously been cited for noncompliance with this requirement.
Plan of correction · submitted by the facility
Resident roster with room assignments, emergency contact info, and a facility diagram is now located at the front desk. Front desk associates and leadership team were educated on location. The roster will be updated monthly or as needed. Addendum:Executive Director is responsible for updating changes to resident rosterAn audit was created to monitor resident roster (names, room number, emergency contact info, code status, etc) and make changes as needed, will be conducted monthly for 3 months. Audits will be reviewed monthly in QAPI leadership meetings
1430Med/Med Adm-Gen Rq Pract OrdrS/S A
Findings
Based on record review and interview, the residence failed to ensure that only medications that have been ordered by an authorized practitioner were prepared and administered, affecting two of five sample residents (#3, #9). (Cross-reference Q1514)This deficiency was cited previously during a state licensure survey on 4/12/23. Although the facility corrected the deficiency, based on the findings below, the facility has not maintained compliance with this regulatory requirement. Findings include:1. Residence PolicyThe residence's Medication Records policy, dated 10/1/22, read in part that a practitioner's order was required for all medications handled, stored, and administered by staff. Written practitioner's orders for all medications were maintained in the resident records in the "Physician Orders" section. 2. Resident #3 was admitted to the residence on 1/16/23 with diagnoses of hypertension and compression fracture. The September 2023 and October 2023 medication administration records (MARs) read the residence administered the following medications in which there was no evidence of a written practitioner's order:Vazalore 81 mg once daily from 9/1-10/12 and 10/14-10/24/23.3. Additionally, the residence administered medication without a signed practitioner ' s order for Resident #9, Paxlovid, three tablets twice daily, for five days. 4. InterviewsOn 10/24/23 at 2:11 p.m., the resident care director (RCD) stated that the residence did not have the practitioner ' s order for Paxlovid for Resident #9. She added she was responsible for getting the order and she was out of the residence during that time. She stated that Resident #9 was administered the medication. On 10/24/23 at 2:02 p.m., the RCD stated Resident #3 had gone out to a skilled nursing facility and came back to the residence and was missing orders. She stated she thought she had all orders but confirmed she was missing orders for the above medications. On 10/24/23 at 4:15 p.m., the administrator stated that the residence was required to have a practitioner ' s order for medication administered to residents. He added he was unaware that there were medications administered without orders by residence staff. He added he was unaware that the residence was previously cited for noncompliance with this requirement.
Plan of correction · submitted by the facility
(Cross-reference Q1514)Education was provided to QMAPs. Audits will be conducted by Executive Director monthly for 90 days, then the frequency will be reduced to quarterly. Addendum:Executive Director reached out to sample resident's PCPs to review medications and provide physician orders. Executive Director will not approve medications without having a physician's order. Audit was created to ensure medications were not approved without a physician's order. the audit will be conducted monthly for 3 months. Audits will be reviewed by leadership team at QAPI meetings.
1468Med/Med Adm-Ordrs Cmpy w/OrdrsS/S B
Findings
Based observation, record review and interview the residence failed to comply with authorized practitioner orders associated with medication administration, affecting four of five residents (#1, #3, #7, #9). (Cross reference Q1514)Findings include:1. Residence PolicyThe residence's Medication Services policy, dated 10/1/22, read in part: "The assisted living residence shall be responsible for complying with authorized practitioner orders."2. Resident #3 was admitted to the residence on 1/16/23 with diagnoses including compression fracture and hypertension.a. SennaA written practitioner's order dated 5/2/23 directed the residence to administer senna 8.6 mg twice daily. However, the September through October 2023 medication administration records (MARs) read the medication was not administered on 9/1 through 10/23/23 because the medication was not transcribed on the MAR. During the medication audit senna was found in stock in the medication cart. b. Melatonin A written practitioner's order dated 5/2/23 directed the residence to administer melatonin one mg once daily at bedtime. However, the September through October 2023 MARs read the medication was not administered on 9/1 through 10/23/23 because the medication was not transcribed on the MAR. During the medication audit melatonin 3 mg was found in stock in the medication cart. c. Amlodipine BesylateA written practitioner's order dated 5/2/23 directed the residence to administer amlodipine besylate 5 mg once daily. However, the September through October 2023 MARs read the medication was not administered on 9/29 through 10/24/23 because the medication was discontinued. During the medication audit amlodipine was found in stock in the medication cart. d. Multivitamin with Minerals A written practitioner's order dated 5/2/23 directed the residence to administer multivitamin with minerals one tablet once daily. However, the September through October 2023 MARs read the medication was not administered on 9/1 through 10/23/23 because the medication was not transcribed on the MAR.e. SalonpasA written practitioner's order dated 5/2/23 directed the residence to administer Salonpas once daily. However, the September through October 2023 MARs read the medication was not administered on 9/9 through 10/23/23 because the medication was discontinued. 3. Additionally, the residence failed to comply with authorized practitioner orders associated with medication administration from September through October 2023 for the following residents:Resident #1, for eucerin eczema 1% cream after showers, once a day; Murine ear wax removal system 6.5% drops at bedtime on the 15th of every month; diclofenac sodium 1% gel, 1 gram three times daily; acetaminophen 500 mg three times daily; ARY Nasal gel three times daily 7:30 a.m., 12:00 p.m. and 4:00 p.m. Resident #7, for gabapentin, one tablet daily; levothyroxine one tablet daily, and senexon-s one tablet twice daily. Resident #9, for Lisinopril. one tablet daily, hold if systolic blood pressure is below 110. 4. InterviewsOn 10/24/23 at 2:02 p.m., the resident care director stated she was the person who ensured the MARs were accurate and medications were administered per practitioner's orders. The resident care director further stated she reviewed the MARs monthly for errors; However, she was unaware that the residence failed to comply with practitioners' orders. On 10/24/23 at approximately 4:15 p.m., the administrator stated that the residence was required to administer medications according to the practitioner ' s order. He added he was unaware that the residence failed to comply with practitioners ' orders.
Plan of correction · submitted by the facility
(Cross reference Q1514)Education was provided to QMAPs regarding following physician orders. Audits will be conducted by Executive Director monthly for 90 days, then reducing the frequency to quarterly. Addendum:Staff training was documented on a sign in training sheetExecutive Director reached out to sample residents PCP to review medications and provide discontinue orders as needed. Executive Director will not discontinue medication without written physician orders. Audit was created to monitor medications being discontinued. audit will be conducted monthly for 3 months. Audits will be reviewed by leadership during QAPI meeting.
1514Med/Med Adm-Rcrd Kpng Qrtly AuditS/S B
Findings
Based on record review and interview, the residence failed to ensure the administrator and the qualified medication administration person (QMAP) supervisor, on a quarterly basis, audited the accuracy and completeness of the medication administration records, affecting four of five sample residents (#1, #3, #7, #9) whose medications were reviewed. (Cross-reference Q1430, Q1468)This deficiency was cited previously during a state licensure survey on 4/12/23. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings include:The residence Medication Records Policy, dated 10/1/22, read in part: "The administrator and the QMAP supervisor shall, quarterly, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records. Any irregularities shall be investigated and resolved. The results of the audits shall be documented and routinely included as part of the assisted living residence's quality management program assessment and review."On 10/24/23 at approximately 11:30 a.m., the residence provided documents from the preferred pharmacy, titled Consultant Pharmacist Summary, dated 6/22/23 and 9/29/23; a pharmacy signed the documents. The Resident Care Director's (RCD) title was listed on the document but did not contain her signature. There was no evidence that the administrator participated in completing quarterly medication audits. On 10/24/23 at approximately 2:30 p.m., the RCD stated that she did not perform the documented medication audits provided by the residence. She added that the administrator did not participate in the audits. On 10/24/23 at 4:15 p.m., the administrator stated that he had not participated in quarterly medication audits and was unaware that he was required to participate prior to the onsite survey. He added that he was unaware that the residence had not completed the audits as required.
Plan of correction · submitted by the facility
(Cross-reference Q1430, Q1468)Executive Director was educated by surveyor and will conduct audits quarterly, an audit was conducted on 12/4/23. Addendum:Medication Audit was conducted on 12/4/2023 by Executive Director. Executive Director will be responsible for ensuing audit is being conducted. Audit was developed to ensure medications audits are being done, audit will be conducted monthly for 3 months. Audits will be reviewed by the leadership team during QAPI meeting
9999Final ObservationsSurveyor note
Findings
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Plan of correction
The state did not require a plan of correction for this citation.
4/12/2023CHOW and Licensure (Re-licensure) (Combined) · ID PMQ71111 deficiencies
0000Initial CommentsSurveyor note
Findings
A relicensure survey was completed on 4/12/23. Deficiencies were cited. A change of ownership occurred on 9/30/22.
Plan of correction
The state did not require a plan of correction for this citation.
0290LicProc-DeptOvrst-Srvy/Inspct Ensr Cmply-POCS/S B
Findings
Based on record review and interview, the residence failed to provide to the Department, upon request, access to or copies of residence documents for the performance of its regulatory oversight responsibilities, affecting 49 current residents. Findings include:1. Record ReviewOn 4/12/23 at 8:45 a.m., the residence's policies and COVID-19 ongoing vaccination and treatment plan were requested. On 4/12/23 at 10:37 a.m., the residence's policies and COVID-19 ongoing vaccination and treatment plan were again requested. On 4/12/23 at 10:44 a.m., complete resident records (including assessments) for six sample residents (#1-#6) were requested. On 4/12/23 at 10:50 a.m., current documentation for staff cardiopulmonary and first aid certifications were requested. At 11:52 a.m., the residence's policies and COVID-19 ongoing vaccination and treatment plan were requested for the third time. On 4/12/23 at 12:00 p.m., the residence's policies were provided, approximately three hours and 15 minutes after the original request. On 4/12/23 at 1:02 p.m., assessments for residents #1-#6 were provided, over two hours after the original request. On 4/12/23 at 1:19 p.m., the residence's COVID-19 ongoing vaccination and treatment plan, staff records for staff #1-#3, and current documentation for staff cardiopulmonary and first aid certifications were again requested. On 4/12/23 at 2:12 p.m., current documentation for staff cardiopulmonary and first aid certifications were requested for the third time. On 4/12/23 at approximately 2:45 p.m., the residence's COVID-19 ongoing vaccination and treatment plan was provided, approximately six hours after the original request. On 4/12/23 at 4:51 p.m., current documentation for staff cardiopulmonary and first aid certifications were provided for all applicable staff, six hours after the original request. 2. InterviewOn 4/12/23 at 5:15 p.m., the administrator stated she was aware of the requirement to provide documents to the department upon request. She stated, however, that she was not able to provide requested documents in a timely fashion because the resident care director was not working the day of the on site visit, so she was taking phone calls and handling resident issues which delayed providing documents to the department.
Plan of correction · submitted by the facility
The Resident Care Director will educate the Administrator and Resident Care Coordinator how to pull requested reports and records from Glennis and Accuflo EMR in a timely manner, if the RCD is not available.
0540Admin-Dts RespS/S B
Findings
Based on record review and interview, the residence failed to ensure the administrator complied with all applicable state and local laws to help prevent the possible development and transmission of coronavirus (COVID-19), affecting 49 current residents. Findings include:1. ReferencesThe COVID-19 Mitigation and Outbreak Guidance for Assisted Living Residences and Group Homes for Residents with Intellectual and Developmental Disabilities, dated 2/22/23, required residences to:-Ensure timely and accurate reporting of all EMResource reporting requirements. Reporting should occur once during each bi-monthly reporting period (period one, defined as days 1-14 of each month) and (period two, defined as days 15-31 of each month). Multiple reports within the same reporting period will overwrite previous reporting and does not meet requirements for future reporting periods.-Assign at least one staff member to complete the Colorado RCF Infection Prevention Training using COTRAIN within two weeks of the assignment of duties and each calendar year thereafter. This information must be reported in EMResource and remain updated. 2. EMResourceOn 4/12/23 at 9:00 a.m., a review of the residence's EMResource details revealed the last date the residence reported updated information was on 2/1/23. It read that there were 53 current residents, with 55 residents having received the flu vaccine. EMResource was not updated to reflect the residence's current 49 residents nor the accurate number of residents who had received the flu vaccine. 3. RCF Infection Prevention TrainingOn 4/12/23 at 8:45 a.m. and at 1:19 p.m., documentation of the Colorado RCF Infection Prevention Training using COTRAIN for any staff was requested, but not provided. On 4/12/23 at 9:00 a.m., a review of the residence's EMResource entry, updated 2/1/23, revealed that the resident care director (RCD) was assigned to be the residence's infection prevention and control person. 4. InterviewOn 4/12/23 at 5:15 p.m., the administrator stated she did not complete the Colorado RCF Infection Prevention Training using COTRAIN, adding that she believed that the RCD did. The administrator stated, however, that she did not have the RCD's certificate of completion.
Plan of correction · submitted by the facility
In November 2022, the Resident Care Director completed the Infection Prevention Training using COTRAIN, however, RCD was unaware there was a quiz at the end of the training. Quiz was completed on 4/21/2023 and a copy of the certificate is hanging in her office for easy access and reference in the future.
0610Prsnnl-Crmnl HX Rcrd ChcksS/S B
Findings
Based on interview and record review, the residence failed to ensure a name-based criminal history check conducted by the Colorado Bureau of Investigation (CBI) was completed for each prospective staff member prior to staff hire, for two of three sample staff (#1, #2), affecting 49 current residents. Staff #2's personnel file revealed a hire date of 10/18/22. There was no evidence in the personnel file that a name-based criminal history report was conducted by the CBI. Staff #1's personnel file revealed a hire date of 3/7/23. There was documentation that a criminal history report was completed on 3/18/23. However, there was no evidence in the personnel file a name-based criminal history report was conducted by the CBI prior to Staff #1's hire date. The residence's staff schedule revealed that Staff #2 had worked on 3/27/23, 4/3/23, and the morning of 4/12/23. The residence's staff schedule revealed that Staff #1 had worked on 3/28-4/1/23, 4/4-4/8/23, and 4/11/23. On 4/12/23 at 5:15 p.m., the administrator stated that the business office director completed background checks for staff prior to hiring them. She acknowledged that the documents she provided did not indicate that a name-based criminal history report was conducted by the CBI for Staff #1 and #2. The administrator stated she could not answer as to why the residence did not have documentation of name-based criminal history reports conducted by the CBI.
Plan of correction · submitted by the facility
Licensee and Novellus Living LLC will set up the CBI portion of the background process within the next 30 days to ensure that all potential new hires will go through the CBI process before initiating employment. This will be on going monitoring by the Licensee's Human Resources department as no employee will begin employment until the CBI and background check is cleared. Monitoring will be documented on the returned background check when cleared. Monitoring will be ongoing with no minimum completion date. Licensee and QAPI team will monitor during monthly QAPI meetings.
0664Prsnnl-Prsnnl Files RqS/S B
Findings
Based on interview and record review, the residence failed to include written documentation regarding orientation and training in each personnel file, affecting three sample staff (#1-#3). Findings include:On 4/12/23, personnel documents were provided and revealed Staff #1-#3's files did not include any written documentation of orientation and training. On 4/12/123 at 5:15 p.m., the administrator stated that the residence provided orientation and training to all new staff. She stated however, that they had not implemented a formal process to include documentation of orientation and training. The administrator stated she was aware of the requirement for documenting staff orientation and training, however the residence had not been doing so.
Plan of correction · submitted by the facility
Licensee and Business Office Manager will audit and maintain a check list in each chart to monitor all employee files job descriptions, date of hire, orientation and training, including first aid and CPR certification and state required documents of license and certifications. This will be ongoing and continuous. Audit will be completed in 30 days of submission.
0732Stff Rq-First Aid 1 Stff Onsite CrtfdS/S B
Findings
Based on interview and record review, the residence failed to have at least one staff member onsite who had current certification in first aid from a nationally recognized organization, affecting 49 current residents. 1. References and Residence Policya. The residence's undated resident agreement read in part: "In accordance with Colorado law, there is on premises and on duty at all times at least one staff member who is trained in ... first aid."b. The residence's Emergency Training Policy, dated 10/1/22, read in part that the residence had at least one staff member on site at all times with current certification in first aid from a nationally recognized organization. 2. Record ReviewOn 4/12/23, documentation for all staff who had current first aid certifications was requested. However, the residence provided no documentation that Staff #1 and #7-#9 were currently certified in first aid. The residence's staff schedule from 3/26 to 4/11/23 revealed that Staff #1 and #7-#9 were scheduled for 11 overnight shifts: 3/26-4/1, 4/4-4/6, and 4/11/23. No other staff was scheduled. 3. InterviewOn 4/12/23 at 5:15 p.m., the administrator acknowledged the residence failed to ensure at least one staff member was on site at all times with current CPR certification, adding, "It fell through the cracks."
Plan of correction · submitted by the facility
Licensee set up CPR/First classes before the Health Department exited the building, which was completed 4/27/23. Licensee ensured that there was always one CPR/First Aide certified employee each shift. Business Office Manager and Administrator will monitor CPR/First Aide spreadsheet and set up classes as cards approach expiration. All QMAPS on each shift will be CPR/First Aide certified ensuring the safety of the residents. Licensee will monitor once a month at the QAPI meeting and will be documented at the QAPI meeting. This monitoring will be ongoing with no expiration date.
0734Stff Rq-First Aid 1 Stff Onsite CPRS/S E
Findings
Based on record review and interview, the residence failed to ensure at least one staff member was on site at all times who had current certification in cardiopulmonary resuscitation (CPR) and obstructed airway techniques from a nationally recognized organization such as the American Red Cross, the American Heart Association, the National Safety Council or the American Safety and Health Institute, affecting 49 current residents. Specifically, the residence failed to have at least one staff member onsite at all times who had current certification in obstructed airway techniques for the following 11 overnight shifts: 3/26-4/1, 4/4-4/6, and 4/11/23. This failure created an immediate jeopardy risk to 49 current residents in the event of an obstructed airway emergency. On 4/12/23, the department directed the residence to provide written evidence that the risk had been removed. Findings include:1. References and Residence Policya. The residence's undated resident agreement read in part: "In accordance with Colorado law, there is on premises and on duty at all times at least one staff member who is trained in CPR ... Staff certified in CPR are required to promptly provide those services in accordance with their training."b. The residence's Emergency Training Policy, dated 10/1/22, read in part that the residence had at least one staff member on site at all times with current certification in CPR and obstructed airway techniques from a nationally recognized organization.c. According to the Mayo Clinic, "Cardiopulmonary resuscitation (CPR) is a lifesaving technique that's useful in many emergencies, such as a heart attack or near drowning, in which someone's breathing or heartbeat has stopped. The American Heart Association recommends starting CPR with hard and fast chest compressions. This hands-only CPR recommendation applies to both untrained bystanders and first responders." Mayo Clinic (2/12/22) Cardiopulmonary Resuscitation, retrieved from: https://www.mayoclinic.org/first-aid/first-aid-cpr/basics/art-20056600 2. Record ReviewOn 4/12/23, documentation for all staff who had current CPR certifications was requested. However, the residence provided no documentation that Staff #1 and #7-#9 were currently certified in CPR and obstructed airway technique. The residence's staff schedule from 3/26 to 4/11/23 revealed that Staff #1 and #7-#9 were scheduled for 11 overnight shifts: 3/26-4/1, 4/4-4/6, and 4/11/23. No other staff was scheduled. 3. InterviewOn 4/12/23 at 5:15 p.m., the administrator acknowledged the residence failed to ensure at least one staff member was on site at all times with current CPR certification, adding, "It fell through the cracks."4. Immediate Jeopardy Risk- Written Evidence, Immediate CorrectionThe survey established that the findings above placed 49 current residents at immediate jeopardy risk for the failure to ensure at least one staff member was onsite at all times who had current certification in cardiopulmonary resuscitation (CPR) and obstructed airway techniques. The residence was directed to provide the department with written evidence that the risk had been removed. Part 3.16 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 4/12/23 at 4:51 p.m., the administrator submitted written evidence that read in pertinent part that the administrator ensured that at least one staff member was scheduled at all times who had current certification in CPR and obstructed airway techniques from 4/9/23 to 4/22/23. Additionally, it read the administrator would schedule CPR and obstructed airway technique training with a nationally recognized organization, and would check weekly with the business office manager (BOM) to ensure all staff had documented current certification. However, the written evidence did not indicate the risk had been removed because it did not include a scheduled class date and it did not address the correctiveaction to ensure a staff member with the required certification in CPR and obstructed airway techniques from a nationally recognized organization worked each shift from 4/23/23 until the date of the class on 4/27/23. On 4/12/22 at 5:05 p.m., the administrator submitted additional written evidence that read in pertinent part that the administrator scheduled CPR training with a nationally recognized organization on 4/27/23 at 9:00 a.m. However, the written evidence did not indicate the risk had been removed because it did not address the corrective action to ensure a staff member with the required certification in CPR and obstructed airway techniques from a nationally recognized organization worked each shift from 4/23/23 until the date of the class on 4/27/23. On 4/12/23 at 5:15 p.m., the administrator submitted additional written evidence that read in pertinent part that the administrator ensured that at least one staff member was scheduled at all times who had current certification in CPR and obstructed airway techniques from 4/12/23 to 4/27/23.
Plan of correction · submitted by the facility
Licensee set up CPR/First classes before the Health Department exited the building, which was completed 4/27/23. Licensee ensured that there was always one CPR/First Aide certified employee each shift. Business Office Manager and Administrator will monitor CPR/First Aide spreadsheet and set up classes as cards approach expiration. All QMAPS on each shift will be CPR/First Aide certified ensuring the safety of the residents. Licensee will monitor once a month at the QAPI meeting and will be documented at the QAPI meeting. This monitoring will be ongoing with no expiration date.
0736Stff Rq-First Aid Stff CPR ListS/S B
Findings
Based on record review and interview, the residence failed to place in a visible location a list of all staff who have current certification in first aid or CPR so that the information is readily available to staff at all times, affecting 49 current residents. The residence's Emergency Training Policy, dated 10/1/22, read in part that the residence placed a list of staff who had current certifications in CPR and first aid in a visible location so that the information is readily available to staff at all times. On 4/12/23, from approximately 7:00 a.m. to 6:15 p.m., there was no list of staff with current CPR and first aid certifications placed in a visible location. On 4/12/23 at 11:58 a.m., the resident care coordinator stated that there was no list of staff with current certifications in CPR and first aid readily available to staff at all throughout the residence. On 4/12/23 at 5:15 p.m., the administrator stated she was aware of the requirement to place a visible list of all staff who have current certification in first aid or CPR so that the information is readily available to staff at all times. She acknowledged, however, that the residence did not meet this requirement and added that she could not reply as to the reason.
Plan of correction · submitted by the facility
Licensee set up CPR/First classes before the Health Department exited the building, was completed 4/27/23. Licensee ensured that there was always one CPR/First Aide certified employee each shift. Business Office Manager and Administrator will monitor CPR/First Aide spreadsheet and set up classes as cards approach expiration. All QMAPS on each shift will be CPR/First Aide certified ensuring the safety of the residents. Licensee will monitor once a month at the QAPI meeting and will be documented at the QAPI meeting. This monitoring will be ongoing with no expiration date.
0910Em Pr-P/P Res InfoS/S B
Findings
Based on record review and interview, the residence failed to have readily available a roster of current residents, their room assignments and emergency contact information, along with a facility diagram showing room locations, affecting 49 current residents. On 4/12/23 at 10:20 a.m., the resident care coordinator (RCC) provided a resident roster that included the resident names, the floor they resided on, and their room number. The roster did not include emergency contact information nor a diagram of the residence showing room locations. On 4/12/23 at 10:37 a.m., the RCC stated the resident roster she provided was the same roster the residence would provide to emergency responders in the case of an emergency. On 4/12/23 at 5:15 p.m., the administrator stated she was not aware that the residence was required to have a resident roster including the residents' emergency contact information and a diagram of the residence showing room locations.
Plan of correction · submitted by the facility
Licensee will ensure that the roster is updated with each move-in and floor plans have been added to the emergency binder. This roster includes all residents, room numbers and emergency contacts. Administrator will update with each new move in or discharge to ensure information is updated. Administrator will develop a document to sign off on for a three month period. Administrator will be the binder to QAPI each month.
1430Med/Med Adm-Gen Rq Pract OrdrS/S B
Findings
Based on record review and interview, the residence failed to ensure that only medications that have been ordered by an authorized practitioner were prepared and administered, affecting four of five sample residents (#1-#3, #6). Findings include:1. Residence PolicyThe residence's Medication Records Policy, dated 10/1/22, read in part that a practitioner's order was required for all medications handled, stored, and administered by staff. Written practitioner's orders for all medications were maintained in the resident records in the "Physician Orders" section. 2. Resident #2 was admitted to the residence on 7/1/22 with diagnoses including cerebral infarction, epilepsy, osteoporosis, overactive bladder, vitamin D deficiency, bipolar disorder, and depression. The March and April 2023 medication administration records (MARs) read the residence administered the following medications from 3/1 to 4/11/23:Aspirin 81 mg dailyAtorvastatin 40 mg every eveningCarbamazepine 200 mg at 12:00 p.m. dailyCarbamazepine 400 mg twice dailyLamotrigine 100 mg twice dailyVitamin D3 100 mcg dailyAdditionally, the residence administered the following medications:Citalopram 40 mg daily on 3/1-3/10/23Citalopram 20 mg daily on 3/1, 3/2, 3/11-4/11/23Sumatriptan 25 mg daily on 3/1-4/10/23Myrbetriq 25 mg daily on 3/1-3/10, 3/22-4/11/23Vitamin B12 1000 mcg daily on 3/1-3/9, 3/11-4/10/23However, the residence did not provide written practitioner's orders for the above medications. 3. Resident #1 was admitted to the residence on 7/1/22 with diagnoses including age related physical debility, dysphagia, and vitamin D deficiency. The March and April 2023 MARs read the residence administered the following medications from 3/1 to 4/11/23:Acetaminophen 500 mg twice dailyAmlodipine 5 mg dailyAyr Nasal Gel one gram each nostril three times dailyDiclofenac Sodium 1% gel one gram twice daily to both kneesVitamin B-12 1000 mcg dailyVitamin D3 50 mcg dailyHowever, the residence did not provide written practitioner's orders for the above medications. 4. Resident #6 was admitted to the residence on 7/1/22 with diagnoses including allergic rhinitis. The March and April 2023 MARs read the residence administered the following medications from 3/1 to 4/11/23:Cranberry Concentrate 500 mg dailyFish Oil 1200 mg dailyLoratadine 10 mg dailyTab-A-Vite one tablet dailyVitamin B12 1000 mcg dailyVitamin D3 25 mcg dailyHowever, the residence did not provide written practitioner's orders for the above medications. 5. Resident #3 was admitted to the residence on 1/16/23 with diagnoses including hypertension, depression, anxiety, and pain. The March and April 2023 MARs read the residence administered the following medications:Amlodipine 5 mg daily on 3/7-4/3/232Calcium 600-vitamin D 600 mg daily on 3/28-3/30/23Duloxetine 40 mg daily on 3/11-4/3/23Hydrocodone-acetaminophen 5 mg-325 mg: one dose on 3/8, 3/20, and 4/3/23, two doses on 3/6/23, and four doses on 3/7 and 3/21-4/2/23Polyethylene Glycol 17 grams in liquid daily on 3/26, 3/28, 3/31, and 4/1/23However, the residence did not provide written practitioner's orders for the above medications. 6. InterviewOn 4/12/23 at 5:15 p.m., the administrator stated she was aware of the requirement that the residence have signed practitioner's orders for all medications that are administered by the residence. She stated when there was a change in the residence's ownership, in October 2022, the former owners allowed limited access to the residence's electronic information management system.
Plan of correction · submitted by the facility
The physician orders for the sample residents #1, #3, #6 were in the EMR during the time of inspection. The administrator and RCC will be educated on how to find signed physician orders in the Glennis EMR for instances when the Resident Care Director is not in the community or unavailable. Any irregularities shall be investigated and resolved. This will be done by pulling reports from Accuflo EMR and the medication disposal records on a quarterly basis, and utilizing the QI Program Reporting, which includes EMAR and EHR Data Audits. This will be a continual process.
1514Med/Med Adm-Rcrd Kpng Qrtly AuditS/S B
Findings
Based on record review and interview, the residence failed to ensure the administrator and the qualified medication administration person (QMAP) supervisor, on a quarterly basis, audited the accuracy and completeness of the medication administration records, affecting five of five sample residents (#1-#4, #6) whose medications were reviewed. (Cross-reference Q1430)Findings include:The residences Medication Records Policy, dated 10/1/22 read in part: "The administrator and the QMAP supervisor shall, on a quarterly basis, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records. Any irregularities shall be investigated and resolved. The results of the audits shall be documented and routinely included as part of the assisted living residence ' s quality management program assessment and review."On 4/12/23 at 8:45 a.m., documentation of the residence's quarterly medication audits from the last two quarters was requested. On 4/12/23 at approximately 11:00 a.m., documents from the residences' preferred pharmacy, titled Consultation Report and signed by a pharmacy representative were provided. The Resident Care Director's (RCD) name was listed on the document but did not contain her signature. There was no evidence that the administrator participated in completing quarterly medication audits. On 4/12/23 at 5:15 p.m., the administrator stated it was the responsibility of the RCD and the resident care coordinator. She stated that she herself did not participate in quarterly medication audits, adding she was not aware of the requirement to do so.
Plan of correction · submitted by the facility
(Cross-reference Q1430)The Medication Records Policy at Novellus states The Administrator and the QMAP Supervisor shall on a quarterly basis audit the accuracy of completeness of the administrations records, controlled substance list, medication error report, and medication disposal records. Any irregularities shall be investigated and resolved. This will be done by pulling reports from Accuflo EMR and the medication disposal records on a quarterly basis, and utilizing the QI Program Reporting, which includes EMAR and EHR Data Audits. This will be a continual process.
2114HIR-Gen P/PS/S B
Findings
Based on record review and interview, the residence failed to implement a method for the integration of records that allowed effective continuity of care, including the effective management for storing and retrieving care and service information, affecting 49 current residents. Findings include:Chapter VII regulations governing assisted living residences, part 18.8, requires that resident records contain the following items:(A) Face Sheet;(B) Practitioner order;(C) Individualized resident care plan;(D) Progress notes which shall include information on resident status and wellbeing, as well as documentation regarding any out of the ordinary event or issue that affects a resident ' s physical, behavioral, cognitive and/or functional condition, along with the action taken by staff to address that resident ' s changing needs;(1) The assisted living residence shall require staff members to document, before the end of their shift, any out of the ordinary event or issue regarding a resident that they personally observed, or was reported to them.(E) Medication Administration Record;(F) Documentation of on-going services provided by external service providers including, but not limited to, family members, aides, podiatrists, physical therapists, hospice and home care services, and other practitioners, assistants, and caregivers;(G) Advance directives, if applicable, with extra copies; and(H) Final disposition of resident including, if applicable, date, time, and circumstances of a resident ' s death, along with the name of the person to whom the body is released. The residence's Resident Record Policy, dated 10/1/22, read in part that each resident record was maintained in an orderly fashion and may include an electronic record and a physical chart. The residence implemented a policy and procedure for an effective information management system that is either paper-based or electronic. If the ALR maintains both paper-based and electronic records, there shall be a method for integration of those records that allows effective continuity of care. Processes shall include effective management for capturing reporting, processing, storing and retrieving care/service data and information. On 4/12/23 at 10:44 a.m., complete resident records were requested for sample residents #1-#6. The residence was unable to provide documentation of assessments for any of the sample residents. Additionally, the residence was unable to provide written practitioner's orders for Residents #1, #2, and #6's medications. On 4/12/23 at 5:15 p.m., the administrator stated the residence's previous owner did not allow them access to their electronic information management system for several weeks because they did not want the new owners to take something of theirs. She stated the new owners were slow to obtain access to the former owner's information management system, adding that when they did obtain access, it was for a short period of time. The administrator stated this was the reason for not being able to provide assessments for all sample residents and written practitioner's orders for Residents #1, #2, and #6's medications.
Plan of correction · submitted by the facility
Sample residents #1-#6 documentation of face sheets, practitioner orders, individualized resident care plan, MAR, and progress notes pertaining to resident status and wellbeing were available in the Glennis and Accuflo EMR. Novellus has electronic medical record storage of physician orders and progress notes. The Resident Care Director has educated the Administrator on where to find the various records in the EMR for times when she is unavailable or out of the community. Any irregularities shall be investigated and resolved…This will be done by pulling reports from Accuflo EMR and the medication disposal records on a quarterly basis, and utilizing the QI Program Reporting, which includes EMAR and EHR Data Audits. This will be a continual process.
9999Final ObservationsSurveyor note
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.12.15 The assisted living residence shall develop policies and procedures to establish a fall management program. The program shall include the following:(A) Providing fall management education and materials to residents and family members;(B) Detailing in each resident's care plan the individualized approach necessary to address fall risk related to deficits in strength, balance, and eyesight, or effects of medication as identified during the comprehensive resident assessment;(C) Providing resident engagement activities to improve strength and balance as specified in Part 12.22(C);(D) Routinely inspecting and maintaining a safe exterior and interior environment as specified in Parts 21 and 22; and(E) Providing staff training related to fall prevention as specified in Part 7.8(B)(6). 14.21 The assisted living residence shall be responsible for complying with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers. 14.27 No stock medications shall be stored or administered by qualified medication administration persons. 22.4 Designated areas where smoking is allowed shall be equipped with fire resistant wastebaskets. Resident rooms occupied by smokers, even when house rules prohibit smoking in resident rooms, shall have fire resistant wastebaskets. 22.32 The assisted living residence shall ensure that oxygen tanks are secured upright at all times in a manner that prevents tanks from falling over, being dropped, or striking each other.
Plan of correction
The state did not require a plan of correction for this citation.
4/12/2023State Certification (Re-certification) · ID UIP1111 deficiency
0000Initial CommentsSurveyor note
Findings
A recertification survey was completed on 4/12/23. A deficiency was cited. PLEASE NOTE: The facility chose to voluntarily terminate medicaid certification effective 9/23/23. A plan of correction was not submitted or approved and therefore a revisit to determine compliance with the deficiency cited was not completed prior to de-certification.
Plan of correction
The state did not require a plan of correction for this citation.
0630Acf-Prov Role/Resp-Svc Req Med admn Pol/PrS/S B
Findings
Based on observations, interviews and record reviews, the facility (residence) failed to follow written policies and procedures for the administration of medication in accordance with Chapter VII medication administration regulations, affecting five of six sample participants (residents) (#1-#4, #6)Findings include:1. Chapter VII regulations governing assisted living residences, part 14.11, requires residences to prepare and administer only medication that has been ordered by an authorized practitioner.a. Residence PolicyThe residence's Medication Records Policy, dated 10/1/22, read in part that a practitioner's order was required for all medications handled, stored, and administered by staff. Written practitioner's orders for all medications were maintained in the resident records in the "Physician Orders" section.b. Resident #2 was admitted to the residence on 7/1/22 with diagnoses including cerebral infarction, epilepsy, osteoporosis, overactive bladder, vitamin D deficiency, bipolar disorder, and depression. The March and April 2023 medication administration records (MARs) read the residence administered the following medications from 3/1 to 4/11/23:Aspirin 81 mg dailyAtorvastatin 40 mg every eveningCarbamazepine 200 mg at 12:00 p.m. dailyCarbamazepine 400 mg twice dailyLamotrigine 100 mg twice dailyVitamin D3 100 mcg dailyAdditionally, the residence administered the following medications:Citalopram 40 mg daily on 3/1-3/10/23Citalopram 20 mg daily on 3/1, 3/2, 3/11-4/11/23Sumatriptan 25 mg daily on 3/1-4/10/23Myrbetriq 25 mg daily on 3/1-3/10, 3/22-4/11/23Vitamin B12 1000 mcg daily on 3/1-3/9, 3/11-4/10/23However, the residence did not provide written practitioner's orders for the above medications.c. Resident #1 was admitted to the residence on 7/1/22 with diagnoses including age related physical debility, dysphagia, and vitamin D deficiency. The March and April 2023 MARs read the residence administered the following medications from 3/1 to 4/11/23:Acetaminophen 500 mg twice dailyAmlodipine 5 mg dailyAyr Nasal Gel one gram each nostril three times dailyDiclofenac Sodium 1% gel one gram twice daily to both kneesVitamin B-12 1000 mcg dailyVitamin D3 50 mcg dailyHowever, the residence did not provide written practitioner's orders for the above medications.d. Resident #6 was admitted to the residence on 7/1/22 with diagnoses including allergic rhinitis. The March and April 2023 MARs read the residence administered the following medications from 3/1 to 4/11/23:Cranberry Concentrate 500 mg dailyFish Oil 1200 mg dailyLoratadine 10 mg dailyTab-A-Vite one tablet dailyVitamin B12 1000 mcg dailyVitamin D3 25 mcg dailyHowever, the residence did not provide written practitioner's orders for the above medications.e. Resident #3 was admitted to the residence on 1/16/23 with diagnoses including hypertension, depression, anxiety, and pain. The March and April 2023 MARs read the residence administered the following medications:Amlodipine 5 mg daily on 3/7-4/3/232Calcium 600-vitamin D 600 mg daily on 3/28-3/30/23Duloxetine 40 mg daily on 3/11-4/3/23Hydrocodone-acetaminophen 5 mg-325 mg: one dose on 3/8, 3/20, and 4/3/23, two doses on 3/6/23, and four doses on 3/7 and 3/21-4/2/23Polyethylene Glycol 17 grams in liquid daily on 3/26, 3/28, 3/31, and 4/1/23However, the residence did not provide written practitioner's orders for the above medications.f. InterviewOn 4/12/23 at 5:15 p.m., the administrator stated she was aware of the requirement that the residence have signed practitioner's orders for all medications that are administered by the residence. She stated when there was a change in the residence's ownership, in October 2022, the former owners allowed limited access to the residence's electronic information management system. 2. Chapter VII regulations governing assisted living residences, part 14.21, requires residences to be responsible for complying with authorized practitioner orders associated with medication administration except for those medications which a resident self-administer. Resident #4 was admitted to the residence on 7/1/22.a. Fish OilA written practitioner's order, dated 3/23/23, directed the residence to administer fish oil omega-3 1000 mg daily. However, the April 2023 MAR revealed the residence failed to administer the medication on 4/8/23 to 4/11/23 because the medication was not available, for a total of four missed doses. On 4/12/23 at approximately 8:00 a.m., Staff #4 dispensed fish oil from a container that read a dosage of 1250 mg into a plastic medication cup. Staff #4 then administered this medication to Resident #4 in her room.b. Vitamin EA written practitioner's order, dated 3/23/23, directed the residence to administer vitamin E 450 mg daily. However, the April 2023 MAR read that the residence failed to administer the medication on 4/8/23 because the medication was not available, for one missed dose. On 4/12/23 at approximately 8:00 a.m., Staff #4 stated that Resident #4 ordered her own over the counter medications via the Internet. Staff #4 stated that either the resident care coordinator or the resident care director usually checked to ensure that the medications were the same dose as ordered by the resident's practitioner. On 4/12/23 at 5:15 p.m., the administrator stated the dosage for medication should match what is written on the practitioner's orders at all times, adding that all resident medications should have been in stock when there was a written practitioner's order to administer them. 3. Chapter VII regulations governing assisted living residences, part 14.31, requires the administrator and the QMAP supervisor to, on a quarterly basis, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records. Any irregularities shall be investigated and resolved. The results of the audits shall be documented and routinely included as part of the assisted living residence ' s Quality Management Program assessment and review. The residences Medication Records Policy, dated 10/1/22 read in part: "The administrator and the QMAP supervisor shall, on a quarterly basis, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records. Any irregularities shall be investigated and resolved. The results of the audits shall be documented and routinely included as part of the assisted living residence ' s quality management program assessment and review."On 4/12/23 at 8:45 a.m., documentation of the residence's quarterly medication audits from the last two quarters was requested. On 4/12/23 at approximately 11:00 a.m., documents from the residences' preferred pharmacy, titled Consultation Report and signed by a pharmacy representative were provided. The Resident Care Director's (RCD) name was listed on the document but did not contain her signature. There was no evidence that the administrator participated in completing quarterly medication audits. On 4/12/23 at 5:15 p.m., the administrator stated it was the responsibility of the RCD and the resident care coordinator. She stated that she herself did not participate in quarterly medication audits, adding she was not aware of the requirement to do so.
Plan of correction
The state did not require a plan of correction for this citation.

Reportable Occurrences

5 records
4/24/2026Missing Person · ID 2623H133005Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 4/24/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported a missing client. Client (A), who was not considered at risk, was responsible for themselves, and left the facility without informing staff. The facility received a telephone call from client (A)'s medical provider, who informed them that the police had client (A). Client (A) was missing for five and a half hours. During the course of the investigation, the healthcare entity conducted interviews. Paramedics assessed client (A) with no abnormalities found. Client (A) returned to the facility unharmed. Client (A) explained confusion about their schedule and when their friend would pick them up. The facility implemented increased safety checks, scheduled additional staff, and ensured client (A) felt settled in their new environment. The facility coordinated client (A)'s schedule with their representative. As client (A) was not at risk, nor missing more than eight hours, the event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/4/2026 · released to the public 6/12/2026.
2/28/2026Death · ID 2623H133004Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 2/28/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported death of a client. Staff discovered client (A) unresponsive in their apartment. During the course of the investigation, the healthcare entity contacted medical providers, the police, and the coroner, conducted interviews, and reviewed records. Staff followed client (A)'s medical directives and performed cardiopulmonary resuscitation (CPR). Law enforcement stayed on-site until the coroner arrived. The coroner determined that an event involving medications caused the death. Client (A) self-administered their own medications and worked with their medical team. The facility had assessed client (A) for compliance with medications, and client (A) proved consistent competency. Client (A) was not receiving hospice services, and their death was not expected. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/14/2026 · released to the public 5/21/2026.
12/29/2025Missing Person · ID 2623H133002Reported on time: No
Occurrence summary
SUMMARY OF FINDINGS:On 12/30/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported a missing client. When staff went to administer morning medications to the at risk client, they were not in the facility. During the course of the investigation, the healthcare entity conducted a search, reviewed video footage, and conducted interviews. Video footage review indicated the client had not been seen by facility staff for 24 hours, and showed staff going to the clients room but never going inside the room. The facility later learned the client had been found by a community member approximately 8 hours after leaving the facility, and was transported to the hospital for evaluation. The client received treatment for low blood pressure and had not been appropriately dressed for cold weather. The facility terminated two staff members, educated all staff, implemented 2 hour checks for all clients, started monthly elopement drills, and moved the client to a secured community with memory care. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was not submitted within the required timeframe.
Publication
Sent to facility 3/10/2026 · released to the public 3/17/2026.
11/17/2025Neglect · ID 2523H133002Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 11/17/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported neglect of a client. An at-risk client was allegedly left seated in their wheelchair all night. During the course of the investigation, the healthcare entity assessed the client, notified law enforcement and the client’s power of attorney, suspended the staff members involved, and conducted interviews. The client exhibited no visible injuries or significant adverse effects. It was determined the staff members did not follow facility policies for client safety checks or the client’s care plan at the time of the incident. All staff involved received corrective actions and re-education on client care instructions and neglect, or had their employment terminated. The facility updated client safety check sheets to include staff signatures to show understanding of care plans. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/24/2026 · released to the public 3/3/2026.
3/5/2023Physical Abuse · ID 2323H133001Reported on time: No
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 3/5/23 a female resident (B) in her 60s and a male resident (A) in his 90s were walking in the hallway in the opposite direction. Residents got into a verbal altercation which led to resident (B) pushing resident (A) down to the ground. Resident (A) was sent to the hospital and diagnosed with a greater trochanter fracture (top part of the thigh bone). FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, and families/guardians. The incident was witnessed and reported by another resident (C). Resident (A) was sent out to the hospital and treated for the fracture. Resident (B) admitted to pushing resident (A). The facility investigation concluded the abuse was substantiated. Resident (B) did not have any past history of physical aggression. To help prevent a recurrence, resident (B) had her medications monitored and adjusted accordingly. Resident (B) is also seeing behavioral health three times a week and will be evaluated for cognition/depression. Resident (A) will be moved to memory care level as previously planned if he returns to the facility. No other incidents have occurred with resident (B). DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 11/6/2023 · released to the public 11/6/2023.