5
Inspections
12
Deficiencies
0
Actual Harm or Above
1
Occurrences
February 24, 2026
Last Inspection
S/S B Minimal potential
The most recent inspection of S&S MEMORY CARE ASSISTED LIVING LLC on record is dated February 24, 2026. Across 5 published inspections, state surveyors cited 12 deficiencies, none of which reached the actual-harm level.
Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.
Provider Information
Status
Active
Facility Type
Assisted Living Residence/Alternative Care Facility (Medicaid)
Administrator
Salcedo, Raeinalyn Vyrnadette
Owner
S&S MEMORY CARE ASSISTED LIVING LLC
Phone
(720) 882-8001
Payor Source
Medicaid, Private Pay
City
CENTENNIAL
ZIP
80112
Inspections & Citations
5 inspections · 12 deficiencies2/24/2026Licensure (Re-licensure) · ID VG3111No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
An administrative relicensure survey was completed on 2/24/26. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
8/2/2024Revisit: State Certification (Re-certification) · ID TFRK12No deficiencies▼
0000Initial commentsSurveyor note▼
Findings
A revisit survey was completed on 8/2/24 for all previous deficiencies cited on 12/21/23. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
9999Final observationsSurveyor note▼
Findings
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Plan of correction
The state did not require a plan of correction for this citation.
8/2/2024Revisit: Licensure (Re-licensure) · ID VOAV12No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A revisit survey was completed on 8/2/24 for all previous deficiencies cited on 12/21/23. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
9999Final ObservationsSurveyor note▼
Findings
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Plan of correction
The state did not require a plan of correction for this citation.
12/21/2023State Certification (Re-certification) · ID TFRK112 deficiencies▼
0000Initial commentsSurveyor note▼
Findings
A recertification survey was completed on 12/21/23. Deficiences were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0516Rts Mod RestraintS/S B▼
Findings
Based on observation, record review and interview, the facility (residence) failed to not use restraints of any kind for the purposes of care or safety, affecting one of three sample participants (residents) (#3) that had been restrained since September 2023. 1. References a. Chapter VII regulations governing assisted living residences, part 2.42, defines "Restraint" as any method or device used to involuntarily limit freedom of movement including, but not limited to, bodily physical force, mechanical devices, chemicals or confinement.b. Chapter VII regulations governing assisted living residences, reads in part 12.14 that a device that facilitates a resident's well-being and/or independence may be used only if all of the following criteria are met:(A) The resident has the functional ability to alter his or her position;(B) The resident is able to remove the device to allow for normal movement;(C) The device improves the resident's physical or emotional state and allows the resident to participate in activities that would otherwise be difficult or impossible; and(D) There is an order from a practitioner for its use.(1) There shall also be interdisciplinary documentation from both the practitioner and a therapist describing the benefits and hazards associated with the device and information on its appropriate use.(2) A resident's continued use of such device shall be re-evaluated by both therapist and practitioner at least annually or whenever the resident experiences a significant change in status.(3) Documentation of compliance with this subpart (D) shall be retained in the resident's care plan.c. According to The National Consumer Voice, "Bed rails are frequently used in homes or long-term care facilities because they are believed to keep people safe. In reality, bed rails can be extremely harmful. Bed rails can cause strangulation or asphyxiation ... severe injury ... " The National Consumer Voice for Quality Long-Term Care (2022), retrieved from: https://theconsumervoice.org/issues/other-issues-and-resources/dangers-of-bed-rails#:~:text=Bed%20rails%20are%20frequently%20used,bed%20rail%20and%20the%20mattress. 2. Resident #3 was admitted to the residence on 2/18/23 with diagnoses including Alzheimer's Disease.a. ObservationOn 12/21/23 at approximately 8:30 a.m., Resident #3's hospital bed had a bed rail on the left side and the right side of Resident #3's bed was pushed against the wall which hindered Resident #3 from being able to move freely. On 12/21/23 at approximately 1:36 p.m., when prompted Resident #3 was unable to get out of bed or move the bed rail himself. b. Record ReviewThe residence's comprehensive assessment for Resident #3, dated 5/24/23, read Resident #3 was independent with all transfers, required two hour safety checks and had no devices for mobility or walking. The residence's care plan, which was also the residence's assessment for Resident #3 dated 9/21/23, read Resident #3 required full hands on and verbal assistance with ambulation needs, used a wheelchair and had a practitioner's order for restraints. However, no evidence of a practitioner's order for restraints was provided. Further, there were no additional falls since 8/24/23 since in September 2023 the bed rail restraint was put in place. c. InterviewsOn 12/21/23 at 8:28 a.m., Resident #3 stated he was unsure as to why his bed rail was up and did not remember how long the bed side rail had been up. On 12/21/23 at 1:36 p.m., the family member for Resident #3 stated the bed rail was put in place so Resident #3 did not fall out of bed and she was happy with it. She further stated the resident was not able to get up out of the bed on his own with the rail up or lower the rail on his own. The family member stated she was informed by Staff #3 that the Resident #3 had attempted to get out of bed the day of the onsite investigation; however, she did not want him getting up since the resident was too weak. On 12/21/23 at approximately 1:37 p.m., the external hospice nurse stated the bed rail was put in place by hospice on 9/26/23 for Resident #3 due to him having falls, and felt it would be beneficial for his safety. On 12/21/23 at 1:44 p.m., the administrator stated that Resident #3 would be unable to get up out of the bed due to the bed rail and since she tightened it down so he could not get up. The administrator stated tightening the bed rail "did not stop him from trying to get up." She further stated the family member and external hospice nurse put the bed rail in place to keep Resident #3 safe and stop him from falling and stated that the resident had not fallen since the bed rail was put in place. The administrator stated she had no documentation of an order for restraints or any rights modifications; however, was aware of the requirement. On 12/21/23 at approximately 2:36 p.m., the administrator stated bed rails were put in place for Resident #3 as an intervention following his falls, and stated the resident had not fallen since the bed rails were put in place. The administrator further stated she understood the safety risk of bed rails and stated risks she was aware of included Resident #3 getting body parts caught in the bed rail. The administrator stated she was unsure what to do since both Resident #3's family member and external hospice nurse wanted Resident #3 to have a bedrail.
Plan of correction · submitted by the facility
Resident's wife wanted the railing on for safety purposes. I have received the documentation from his doctor. Completed by: 1/21/2024Issue: Resident Care Services- Restraint There will be “NO RESTRAINT POLICY“ on the agreement before move in. Action: There will be family meetings and staff meetings. There will also be a memo to the families about the restraining policy. Time/Monitoring: There will be an annual review. Any resident who is medium will develop a plan of action (PCC) for strengthening- ie. sit and fit, balance, walking, etc. will be needed to be move to Skilled Nursing. a- Current residents are tracked for memo, care conference and family/legal understanding of the no restraint program ( HCBS Final Rules). All future residents have this in their pre admission discussion and contract for admission. This includes the Safety and fall assessment tools ( national standardize toolkits)b- all residentsc- all current residents are completed- documentation is in the 2024 assessments and in the first quarter care conference for all current residentse- monitoring is on goindf_ QMP for safety, balance, ambulation, risk factors is part of the preadmission, first 30 days and quarterly conference or change of condition. Anyone in the hospital past 72 hours will have revisit with reassessment or review of therapy suggestions 3/19there are no bedrails in the communityThe communication is very clear: 1. Hospice folks cannot use bedrails or any other restraints ( this is how it started). Folks who are skilled need to be moved to skilled program. 1. Families were notified in writing and in face to face back when all this started . 2. It is in the polices 3. All staff were trained to the policy and how to answer family inquiries 4. It is in the resident agreement . Residents are able to have home health services in therapy who are unstable or fall risk. That is a medicare benefit even under palliative. Residents who are under full hospice will need to be moved to skill hospice care if fall risk is unable to be maintained at the community. The hospice company can offer a high- low bed but not a hospital bed.
0630Acf-Prov Role/Resp-Svc Req Med admn Pol/PrS/S B▼
Findings
Based on record review and interview, the facility (residence) failed to follow written policies and procedures for the administration of medication in accordance with 6 CCR 1011-1, Chapter VII medication administration regulations, affecting three of three sample participants (residents) (#1-#3). Findings include: 1. Chapter VII regulations governing assisted living residences, part 14.29, requires each qualified medication administration person, nurse, or practitioner to accurately document each medication administration or monitoring event at the time the event is completed for each resident. The residence's undated Medication Administration policy, read in part: "each qualified medication administration person shall accurately document each medication administration or monitoring event at the time it is completed for each resident."Resident #2 was admitted to the residence on 1/1/21 with a diagnosis of Dementia. AcetaminophenA written practitioner's order dated 3/22/22 directed the residence to administer acetaminophen 500 mg two tablets three times daily. The December 2023 electronic medication administration record (eMAR) had blank spaces for both the morning and afternoon dose on 12/7/23. OmeprazoleA written practitioner's order dated 3/22/22 directed the residence to administer omeprazole 40 mg two tablets once daily. The December 2023 eMAR had a blank space on 12/7/23. MethimazoleA written practitioner's order dated 3/22/22 directed the residence to administer methimazole 5 mg one and a half tablets once daily. The December 2023 eMAR had a blank space on 12/7/23. There was similar deficient practice for Residents #1 and #3. On 12/21/23 at 3:04 p.m., the administrator stated the blank spaces in the eMAR meant that staff did not sign off their initials at the time of administration as required. The administrator stated she was aware of the requirement for staff to initial at the time of administration and would have expected staff to have done so. 2. Chapter VII regulations governing assisted living residences, part 14.11, requires only medication that has been ordered by an authorized practitioner shall be prepared for or administered to residents. The residence's undated Medication Administration policy, read in part: "all medication orders shall be documented in writing."A. Resident #2 was admitted to the residence on 1/1/21 with a diagnosis of Dementia. The December 2023 electronic medication administration record (eMAR) read the residence administered medications to Resident #2 as follows:Morphine sulfate 20 mg three times daily on 12/1-12/6, in the afternoon on 12/7 and 12/8-12/20/23. Lorazepam 0.25 mg once at bedtime on 12/1-12/20/23. Seroquel 25 mg once daily on 12/1-12/20/23. Thick it solution nectar-honey thick three times daily on 12/1-12/6, 12/8-12/20 and in the morning on 12/21/23. However, the resident record for Resident #2 included no written practitioner's orders for the above administered medications. B. There was similar deficient practice for Resident #1 and #3. C. InterviewsOn 12/21/23 at approximately 1:33 p.m., the administrator stated she was missing signed orders for Resident #1- Resident #3 for the above medications. The administrator stated Resident #2 was admitted with missing signed practitioner's orders and stated Resident #2's family member who passed away in September 2023, took the resident to her appointments and would not provide documentation which included orders. The administrator stated she was unsure where Resident #1's magnesium order was and was unsure why Resident #3 did not have an albuterol order onsite to administer the medication for three days in December. On 12/21/23 at approximately 3:05 p.m., the administrator stated she was responsible for ensuring practitioner's orders were readily available on site, and acknowledged Resident #1-#3 should have had signed orders for all medications being administered. 3. Chapter VII regulations governing assisted living residences, part 14.31, requires the administrator and the QMAP supervisor shall, on a quarterly basis, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records. Any irregularities shall be investigated and resolved. The results of the audits shall be documented and routinely included as part of the assisted living residence's Quality Management Program assessment and review. On 12/21/23 at 8:23 a.m., documentation of medication audits from the previous three quarters was requested but not provided. On 12/21/23 at 11:16 a.m., the administrator stated she was aware of the requirement for medication audits to be completed quarterly; however, stated she had forgotten to do them. 4. Chapter VII regulations governing assisted living residents, part 14.21, requires that the assisted living residence shall be responsible for complying with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers. On 12/21/23 at 9:00 a.m., the surveyor attempted to ask Resident #2 questions. Resident #2 was unable to respond. A written practitioner's order, dated 4/25/22, directed the residence to administer systane ophthalmic drops in each eye twice daily PRN. However, the December 2023 electronic medication administration record (eMAR) read the residence administered systane PRN and provided no documentation of the reason, on 12/1-12/6 and 12/8-12/21/23 for a total of 20 doses. On 12/21/23 at approximately 3:00 p.m., contrary to what the residence's December eMAR read, the administrator stated she had thought Resident #2 was on a scheduled dose of systane and so she had received systane daily. The administrator stated Resident #2 was incapable of requesting PRN medication due to Dementia. The administrator stated she would expect the medication to have been administered in accordance with the medication order.
Plan of correction · submitted by the facility
All medication has been audited on 1/3/2024 with another staff on site. I have reached out to the provider about the missing prescription orders for all three residents. One resident medications are all on hold due to family did not provide doctors prescription. Family stated that they will take care of this as soon as possible and she will require a new physical to be done. Completed by: 1/21/2024Issue: Med/Med Administration-Orders Cmpy w/ordersa- KPI tool was developed. The tool captures resident services and medication orders. Goal is essential medication program and providers have been asked to participate and provide oversight.b- all residents are engaged in the protocolc- quarterlyd- KPI toolkite- ongoing program for resident servicesf- QAPI/QMP meeting with consultant for problem identification and program development 3/19All meds have master list signed orders and are current. Medication process has been tightened up- orders that do not arrive with medications, change orders, discontinued orders that are not correct are returned to the provider. Pharmacy staff will be contacted to see if order that has attestation is at their facility. The fax orders that come to the community are reviewed, compared, coordinated with the pharmacy and correct attestation is obtained. Master list are reviewed quarterly . Frequent change orders may have interim master list review.b- all residents are includedc-monitoring is dailyd- monitoring is on goinge- 2024 QAPI has section totally dedicated to Medication Delivery, orders, prn limited to Tylenol, hospice program, destruction and discontinued orders. New software is coming in 2024 to have the process more linear and attainable for all staff and management team. Administrator will have a cart audit on a master sheet quarterly. Med audit will include the following: Any medication changes, all discontinue medications for destruction. Time/Monitoring: 90days. There will be a monthly medication audit binder. Care conference every 3-6month with family for any updated medications. There will be no PRN medications or any psychotropic PRNs. There will be a routine review for all medication audits.
9999Final observationsSurveyor note▼
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at Medical Assistance Section 8.400 Long Term Care, Nursing Facility Care, Adult Day Care Services. 8.484.4 (A) Provider-Owned or -Controlled Residential Settings must have all of the following qualities and protect all of the following individual rights, based on the needs of the individual as indicated in their Person-Centered Support Plan, subject to the Rights Modification process in Section 8.484.5: 2. Individuals have the right to dignity and privacy, including in their living/sleeping units. The facility was advised it must review and maintain the following processes in accordance with existing program regulations found at 10 CCR 2505-10 8.400.8.495.4 (1) (C) The participant's choice to live in an ACF shall afford the participant the opportunity to responsibly contribute to the home in meaningful ways and shall avoid reducing personal choice and initiative. The participant's individual behaviors shall not negatively impact the harmony of the ACF. C. Participants shall be informed of their rights, according to 6 CCR 1011-1, Chapter VII, Section 13. Pursuant to 6 CCR 1011-1, Chapter VII, Section 13.1, the policy on resident rights shall be in a visible location so that they are always available to participants and visitors. These rights include but are not limited to: Participants have the right to dignity and privacy, including in their living/sleeping units.
Plan of correction
The state did not require a plan of correction for this citation.
12/21/2023Licensure (Re-licensure) · ID VOAV1110 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure survey was completed on 12/21/23. Deficiences were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0172LicProc-IntlApp CAPSS/S B▼
Findings
Based on record review, and interviews, the residence failed to ensure applicants complied with Colorado Adult Protective Service Data Systems (CAPS) requirements prior to hiring staff who provided care to the residents for two of three sample staff (#1-#2), affecting seven current residents. Findings include:1. References a. According to Colorado Revised Statutes (2020) Title 26 Human Services Code,"... individuals receiving care and services from persons employed in programs or facilities ... are vulnerable to mistreatment, including abuse, neglect, and exploitation. It is the intent of the general assembly to minimize the potential for employment of persons with a history of mistreatment of at-risk adults in positions that would allow those persons unsupervised access to these adults. As a result, the general assembly finds it necessary to strengthen protections for vulnerable adults by requiring certain employers to request a CAPS check by the state department to determine if a person who will provide direct care to an at-risk adult has been substantiated in a case of mistreatment of an at-risk adult.b. C.R.S. 26-3.1-101 (1.8) reads a "CAPS check" means a check of the Colorado Adult Protective Services data system pursuant to section 26-3.1-111.c. Chapter VII regulations governing assisted living residences, part 2.7, defines an "At-risk person" as any person who is 70 years of age or older or any person who is 18 years of age or older and meets one or more of the following criteria: (D) Is a person with an intellectual and developmental disability as defined in Section 25.5-10-202, C.R.S.; (E) Is a person with a mental health disorder as defined in Section 27-65-102(11.5), C.R.S.2. Record Review a. Personnel Files and ScheduleThe personnel records for Staff #1 and #2 revealed no evidence of CAPS checks. Staff #1 was hired on 8/30/23 and Staff #2 on 8/17/23. The November and December 2023 staff schedules revealed Staff #2 worked from 10:00 a.m. to 6:00 p.m. 37 times as follows: 11/1-11/3, 11/6-11/10, 11/13-11/17, 11/20-11/24, 11/27-11/30, 12/1, 12/4-12/8, 12/11-12/15, 12/18-12/21/23. The November and December 2023 staff schedules revealed Staff #1 worked from 10:00 p.m. to 6:00 a.m. 33 times as follows: 11/1, 11/2, 11/5, 11/12-11/16, 11/19-11/23, 11/26-11/30, 12/3-12/7, 12/10-12/14 and 12/17-12/21/23.b. Resident RecordsOn 12/21/23, resident records and face sheets for Residents #1-#7 were provided and read as follows:Resident #1 was 73 years old. Resident #2 was 93 years old. Resident #3 was 87 years old. Resident #4 had a diagnosis of dementia. Resident #5 was 78 years old. Resident #6 was 82 years old. Resident #7 was 93 years old. 3. InterviewOn 12/21/23 at 2:36 p.m., the administrator stated she was unable to provide CAPS checks for Staff #1 and #2 since they could not be requested. The administrator stated Staff #1 and #2 had worked with residents since they were hired in August 2023. The administrator stated she was aware of the requirement for CAPS checks and was aware of the risk to residents by having Staff #1 and #2 work with at-risk residents prior to conducting a CAPS check. However, she stated she was unable to request a CAPS check since Staff #2 had documents with no last name and social security required a last name, and Staff #1 had no social security card or number at all. The administrator stated Staff #1 and #2 needed employment and she did not want to wait to have them begin working. The administrator further stated Resident #1-#3 and #5-#7 all were over the age of 70 and had either dementia or Alzheimer's Disease. The administrator stated Resident #4 was in her 60s; however, had early onset dementia.
Plan of correction · submitted by the facility
All CAPS background check has been done for all staffs and residents. Except for one of my staff that currently waiting for her documents I have to let her go until she gets her working permit. She stated that it will take at least 5 months to get it. CAPs check for all of my residents are still on processed. I will be getting results on January 26, 2024.(a) I will make sure that I will do their background check as soon as they have apply for the position.(b) I will provid in the chart to have a census that has been done every month for monthly checks.(c) Monitoring will occur every month or as needed.(d) I will have a chart for all documentations.(e) I will make sure to monitor every month and check all charts to be up to date.(f) Monitoring will help the QAPI process by not having it to reoccur in the future.
0610Prsnnl-Crmnl HX Rcrd ChcksS/S B▼
Findings
Based on record review and interviews, the residence failed to request, prior to staff hire, a name-based criminal history record check for each prospective staff member for two of three sample staff (#1, #2), affecting seven current residents. Findings include:1. ReferencesChapter VII regulations governing assisted living residences, part 2.45, defines "Staff" as employees and contracted individuals intended to substitute for or supplement employees who provide personal services. "Staff" does not include individuals providing external services, as defined herein. Chapter VII regulations governing assisted living residences, part 7.12, requires that each personnel file shall include written documentation regarding the following items: (E) Results of background checks and follow up, as applicable. 2. Record Review Review of personnel files for Staff #1 and #2 revealed they were hired on 8/30/23 and 8/17/23 respectively. Staff #1 and #2's records did not contain evidence of a name-based criminal background check conducted by the CBI, or any other background check. The November and December 2023 staff schedules were reviewed and revealed Staff #1 and #2 worked at the residence as follows:Staff #2 worked from 10:00 a.m. to 6:00 p.m. 37 times as follows: 11/1-11/3, 11/6-11/10, 11/13-11/17, 11/20-11/24, 11/27-11/30, 12/1, 12/4-12/8, 12/11-12/15, 12/18-12/21/23. Staff #1 worked from 10:00 p.m. to 6:00 a.m. 33 times as follows: 11/1, 11/2, 11/5, 11/12-11/16, 11/19-11/23, 11/26-11/30, 12/3-12/7, 12/10-12/14 and 12/17-12/21/23.3. InterviewOn 12/21/23 at 2:36 p.m., the administrator stated she was aware the personnel files for Staff #1 and #2 did not contain their CBI results. The administrator stated she was aware of the requirement for background checks to be conducted through the CBI prior to hire; however, was unable to request it since Staff #2 had documents with no last name and social security required a last name, and Staff #1 had no social security card or number at all. The administrator stated she aware of the risk to residents for having failed to conduct a background check on Staff #1 and #2; however, did not want to deny them employment.
Plan of correction · submitted by the facility
All staff has been CBI check and they don't have any criminal history records. Completed by: 1/21/2024Issue: Admin-Criminal History Record Checks There will be a consistent onboarding of key performance indications for CBI and CAPS. Action: Human resources will be included with the following: handbook, up to date obligations, 2023-hour wage statement, and FAMLI. P: Time Management Evaluation: Administrator will do Quarterly check on labor and use a payroll software. Staff will have the access to labor poster and QA-QMP tracking. Monitoring: 90-day obligations. addendum: Staff has a neg CBI and CAPS is negative . She has a green card and passport. Staff 2 has negative CBI and Caps report. In the future, employees will not be able to start work without CBI and CAPS. Policy update 1/24 with consultant assistance. This will be constant. An excel data tool has been adapted to help with organization.
0664Prsnnl-Prsnnl Files RqS/S B▼
Findings
Based on record review and interview, the residence failed to ensure each personnel file contained written documentation of the required information, for three of three sample staff (#1-#3) affecting seven current residents. Findings include:1. Record Review Review of the personnel files for Staff #1-#3 revealed they were hired 8/30/23, 8/17/23 and 6/30/20 respectively. The following was not included in their files:Staff #3: date duties commenced, first aid and CPR certifications, evidence of CBI results or the results of CAPS background checks. On 12/21/23 at 8:53 a.m., the administrator provided a first aid and CPR certification for Staff #3. However, the administrator had to obtain the certification from Staff #3 since it was not in his personal file. Staff #2: date duties commenced and CPR and first aid certifications. On 12/21/23 at 9:33 a.m., the administrator provided a screenshot on her phone that was sent by Staff #2 of the staff member's first aid and CPR certification. However, the above elements were not in Staff #2's personnel file. Staff #1: date duties commenced, first aid and CPR certification. On 12/21/23 at 11:28 a.m., the administrator provided a screenshot on her phone that was sent by Staff #1 of the staff member's first aid and CPR certification since she was unable to obtain it prior. However, the above elements were not in Staff #1's personnel file and Staff #1 work independently from 10:00 p.m. to 6:00 a.m. at the residence. 3. Interviews On 12/21/23 at 9:04 a.m., the administrator stated she was unaware Staff #3's personnel file did not contain their CBI and CAPS background check result and stated it had been completed; however, was likely at her mother's house and not onsite. The administrator stated she expected Staff #2 and #3's personnel files to include CPR and first aid certification; however, acknowledged the personnel files were not complete. On 12/21/23 at 2:56 p.m., the administrator stated she was aware of the requirements for what needed to be included in personnel files and was aware of the risk to residents of not having CPR and first aid certifications readily available; however, stated, she was very busy and was unable to get the required elements.
Plan of correction · submitted by the facility
All files has been updated including their CPR, QMAP, First Aid, and CAPS/CBI Issue: Personal- Personal Files Rq Administrator will focus on everyone information screening during interview and employment. Personal files will include the following: CPR/First Aid certifications from Red Cross or American Heart Association. FIT test for Mask from National Jewish, flu vaccinations and other HR records. Time/Monitoring: Quarterly checks and 90 day obligation.addendum: A table of contents form was developed and instituted. The administrator is certified CPR instructor for American Health. All staff will have CPR/first aide and will be identified prior to expiration. Monitoring is quarterly along with annual QMP meeting with consultant.
0666Prsnnl-Prsnnl Files QMAPS/S B▼
Findings
Based on record review and interview, the residence failed to retain in employee's personnel files, who were qualified medication administration persons (QMAPs), documentation that the individual's names appeared on the department's list of individuals who had successfully completed the medication administration competency evaluation for two of three staff (#1 and #2) affecting seven current residents. Findings include: Review of the personnel files for Staff #1 and #2 revealed they were hired on 8/30/23 and 8/17/23 as QMAPs. The personnel files for Staff #1 and #2 revealed no documentation that their names appeared on the department's list of individuals who have successfully completed the medication administration competency evaluation. The November and December 2023 staff schedules were reviewed and revealed Staff #1 and #2 worked at the residence as follows:Staff #2 worked from 10:00 a.m. to 6:00 p.m. 37 times as follows: 11/1-11/3, 11/6-11/10, 11/13-11/17, 11/20-11/24, 11/27-11/30, 12/1, 12/4-12/8, 12/11-12/15, 12/18-12/21/23. Staff #1 worked from 10:00 p.m. to 6:00 a.m. 33 times as follows: 11/1, 11/2, 11/5, 11/12-11/16, 11/19-11/23, 11/26-11/30, 12/3-12/7, 12/10-12/14 and 12/17-12/21/23. On 12/21/23 at 9:04 a.m., the administrator stated Staff #2 and #3 were both QMAPs. She further stated she was aware of the requirement for Staff #2 and #3's personnel files to include verification of active QMAP and acknowledged the personnel files were not complete due to her being busy.
Plan of correction
The state did not require a plan of correction for this citation.
1170Res Care Srvs-RestraintS/S B▼
Findings
Based on observation, record review and interview, the residence failed to not use restraints of any kind for the purposes of care or safety, affecting one of three sample residents (#3) that had been restrained since September 2023. 1. References a. Chapter VII regulations governing assisted living residences, part 2.42, defines "Restraint" as any method or device used to involuntarily limit freedom of movement including, but not limited to, bodily physical force, mechanical devices, chemicals or confinement.b. Chapter VII regulations governing assisted living residences, reads in part 12.14 that a device that facilitates a resident's well-being and/or independence may be used only if all of the following criteria are met:(A) The resident has the functional ability to alter his or her position;(B) The resident is able to remove the device to allow for normal movement;(C) The device improves the resident's physical or emotional state and allows the resident to participate in activities that would otherwise be difficult or impossible; and(D) There is an order from a practitioner for its use.(1) There shall also be interdisciplinary documentation from both the practitioner and a therapist describing the benefits and hazards associated with the device and information on its appropriate use.(2) A resident's continued use of such device shall be re-evaluated by both therapist and practitioner at least annually or whenever the resident experiences a significant change in status.(3) Documentation of compliance with this subpart (D) shall be retained in the resident's care plan.c. According to The National Consumer Voice, "Bed rails are frequently used in homes or long-term care facilities because they are believed to keep people safe. In reality, bed rails can be extremely harmful. Bed rails can cause strangulation or asphyxiation ... severe injury ... " The National Consumer Voice for Quality Long-Term Care (2022), retrieved from: https://theconsumervoice.org/issues/other-issues-and-resources/dangers-of-bed-rails#:~:text=Bed%20rails%20are%20frequently%20used,bed%20rail%20and%20the%20mattress. 2. Resident #3 was admitted to the residence on 2/18/23 with diagnoses including Alzheimer's Disease.a. ObservationOn 12/21/23 at approximately 8:30 a.m., Resident #3's hospital bed had a bed rail on the left side and the right side of Resident #3's bed was pushed against the wall which hindered Resident #3 from being able to move freely. On 12/21/23 at approximately 1:36 p.m., when prompted Resident #3 was unable to get out of bed or move the bed rail himself. b. Record ReviewThe residence's comprehensive assessment for Resident #3, dated 5/24/23, read Resident #3 was independent with all transfers, required two hour safety checks and had no devices for mobility or walking. The residence's care plan, which was also the residence's assessment for Resident #3 dated 9/21/23, read Resident #3 required full hands on and verbal assistance with ambulation needs, used a wheelchair and had a practitioner's order for restraints. However, no evidence of a practitioner's order for restraints was provided. Further, there were no additional falls since 8/24/23 since in September 2023 the bed rail restraint was put in place. c. InterviewsOn 12/21/23 at 8:28 a.m., Resident #3 stated he was unsure as to why his bed rail was up and did not remember how long the bed side rail had been up. On 12/21/23 at 1:36 p.m., the family member for Resident #3 stated the bed rail was put in place so Resident #3 did not fall out of bed and she was happy with it. She further stated the resident was not able to get up out of the bed on his own with the rail up or lower the rail on his own. The family member stated she was informed by Staff #3 that the Resident #3 had attempted to get out of bed the day of the onsite investigation; however, she did not want him getting up since the resident was too weak. On 12/21/23 at approximately 1:37 p.m., the external hospice nurse statedthe bed rail was put in place by hospice on 9/26/23 for Resident #3 due to him having falls, and felt it would be beneficial for his safety. On 12/21/23 at 1:44 p.m., the administrator stated that Resident #3 would be unable to get up out of the bed due to the bed rail and since she tightened it down so he could not get up. The administrator stated tightening the bed rail "did not stop him from trying to get up." She further stated the family member and external hospice nurse put the bed rail in place to keep Resident #3 safe and stop him from falling and stated that the resident had not fallen since the bed rail was put in place. The administrator stated she had no documentation of an order for restraints or any rights modifications; however, was aware of the requirement. On 12/21/23 at approximately 2:36 p.m., the administrator stated bed rails were put in place for Resident #3 as an intervention following his falls, and stated the resident had not fallen since the bed rails were put in place. The administrator further stated she understood the safety risk of bed rails and stated risks she was aware of included Resident #3 getting body parts caught in the bed rail. The administrator stated she was unsure what to do since both Resident #3's family member and external hospice nurse wanted Resident #3 to have a bedrail.
Plan of correction · submitted by the facility
Resident's wife wanted the railing on for safety purposes. I have received the documentation from his doctor. Completed by: 1/21/2024Issue: Resident Care Services- Restraint There will be “NO RESTRAINT POLICY“ on the agreement before move in. Action: There will be family meetings and staff meetings. There will also be a memo to the families about the restraining policy. Time/Monitoring: There will be an annual review. 1. Morse fall tool for admits, change of condition and annual review. Fire safety tool along with Morse Fall tool will be used to calculate if risk is High to Medium or Medium to low. This rating is part of the summary survey and part of the fire panel alert for high risk clients. 2. Any resident who is medium will develop a plan of action (PCC) for strengthening- ie. sit and fit, balance, walking, etc. Any resident who is high medium or high , ask for PT/OT consult and request they use the STEADI engagement tool to help make decisions for safety. Any resident who is is at risk to fall out of bed- the hospice agency or therapy agency can make recommendations such as high low bed or need to moved to skilled services. b- all residents upon admission and current resident reviewc- on admission, change of condition or has been in hospital more than 72 hours. Annual review for any client without changes,d- monitoring is ongoinge- on goingf QAPI is drafted. Resident KPI tool is activated. Consultant will be review with administrator in first quarter and then in QMP meetings. 3/4 Work is complete for all current residents and an addition contract memo for future residentsThere are no more bedrails that are being use for Resident #3 or to any other residents. Giving Memo to all staffs and resident's families about our "NO RESTRAINT POLICY" to ensure that it doesn't reoccur in the future. What does this mean, "Any resident who is medium will develop a plan of action (PCC) for strengthening- ie. sit and fit, balance, walking, etc. will be needed to be move to Skilled Nursing" - It means that they will need to be access or seen by a Home Health Agency such as Physical Therapy and Occupational Therapy if they are still appropriate to our facility (Level 1 or Level 2 cares) or we have to transfer them to skilled nursing if they are needing more higher level of care (Level 3 or Level 4 care).
1226FluImmuEmp/Con-GenProv 90 percent Vacc-ProcS/S B▼
Findings
Based on record review and interview, the residence failed to have defined procedures to prevent the spread of influenza from unvaccinated healthcare workers, affecting seven current residents. Findings include: On 12/21/23 at 8:23 a.m., the residence's influenza policy was requested. However, there was no policy or procedure to prevent the spread of influenza from unvaccinated healthcare workers. Personnel files for Staff #1-#3 were reviewed and contained no evidence of influenza vaccinations. On 12/21/23 at 2:36 p.m., the administrator stated she was aware of the requirement to have influenza policy and procedures to prevent the spread of influenza; however, had forgotten to create one during the COVID 2020 pandemic. The administrator stated she had no evidence Staff #1-#3 who worked at the residence had received their influenza vaccination for the current influenza season, as required.
Plan of correction · submitted by the facility
Staff 1 refused flu vaccine Staff 2 has flu vaccine on file Staff 3 has flu vaccine on fileFlu policy has been put on their files. Completed by: 1/21/2024ICompleted by: 3/1924Issue: Administrator will screen and inform of the policy and regulatory guidelines for vaccination program for flu regulations. There are Personnel files will include the following: CPR/First Aid certifications from Red Cross or American Heart Association. FIT test for Mask from National Jewish, flu vaccinations and other human resource records.addendum: Policy change and employee expectation memo. Flu Shots for residents education and families. Posters in resident information and staff poster. RPP plan will be done with consultant by 3/31. Policy updates 2/20 in QMP meeting Review is annual during launch of flu season. QMP annual meeting is used to identify metrics and topics pertinent to the community. a- see above revisions made in Jan. Review in Feb . Vaccination report is in COHFI. All staff are vaccinated.b- all staff are includedc-monthly for this cycle - relaunch in next vaccination seasond- KPI for HR ( key performance indicators- QA tool) and COHFI portal is used for documentation on vaccination file program. KPI is used to track and trend for the industry. This came from Federal quality program at department of human services.e- continuousf- noted in the QMP as topic and KPI toolkits for HR and resident services topics ( QMP= quality management plan Chapter 2) 3/19 Respiratory Protection Plan is CDPHE initiative. Using the CDPHE template and directives for this program for small homes. All staff have taken the CDC and OHSA trainings for respiratory protections and infection control modules. Staff will not work if they have fever or active symptoms. Staff will wash hands and use disinfectant per protocols. Staff have been fit tested for N 95 to use in outbreak status. Staff may wear surgical masks or N 95 to work at will. Resident protocols as defined by CDPHE for outbreak status will be honored as possible due to this is memory care community. All staff have flu shots and are now protected. Flu program for 2024-25 includes changed policy that includes full vaccination protocols for all staff and highly encouraged for all residents. A campaign for next season will be proactive for staff and residents using CDPHE and OHSA guidelines when posted.
1430Med/Med Adm-Gen Rq Pract OrdrS/S B▼
Findings
Based on record review and interview, the residence failed to ensure only medication that has been ordered by an authorized practitioner was administered to residents, affecting three of three sample residents (#1-#3). Findings include:1. Residence PolicyThe residence's undated Medication Administration policy, read in part: "all medication orders shall be documented in writing."2. Resident #2 was admitted to the residence on 1/1/21 with a diagnosis of Dementia. The December 2023 electronic medication administration record (eMAR) read the residence administered medications to Resident #2 as follows:Morphine sulfate 20 mg three times daily on 12/1-12/6, in the afternoon on 12/7 and 12/8-12/20/23. Lorazepam 0.25 mg once at bedtime on 12/1-12/20/23. Seroquel 25 mg once daily on 12/1-12/20/23. Thick it solution nectar-honey thick three times daily on 12/1-12/6, 12/8-12/20 and in the morning on 12/21/23. However, the resident record for Resident #2 included no written practitioner's orders for the above administered medications. 3. There was similar deficient practice for Resident #1 and #3.4. InterviewsOn 12/21/23 at approximately 1:33 p.m., the administrator stated she was missing signed orders for Resident #1- Resident #3 for the above medications. The administrator stated Resident #2 was admitted with missing signed practitioner's orders and stated Resident #2's family member who passed away in September 2023, took the resident to her appointments and would not provide documentation which included orders. The administrator stated she was unsure where Resident #1's magnesium order was and was unsure why Resident #3 did not have an albuterol order onsite to administer the medication for three days in December. On 12/21/23 at approximately 3:05 p.m., the administrator stated she was responsible for ensuring practitioner's orders were readily available on site, and acknowledged Resident #1-#3 should have had signed orders for all medications being administered.
Plan of correction · submitted by the facility
All medication has been audited on 1/3/2024 with another staff on site. I have reached out to the provider about the missing prescription orders for all three residents. One resident medications are all on hold due to family did not provide doctors prescription. Family stated that they will take care of this as soon as possible and she will require a new physical to be done. Completed by: 1/21/2024 Issue: Med/Med Administration-Orders Cmpy w/orders Administrator will have a cart audit on a master sheet quarterly. Med audit will include the following: Any medication changes, all discontinue medications for destruction. Care conference once a year with family for any updated medications. There will be no PRN medications or any psychotropic PRNs. There will be a routine review for all medication audits. QMP meeting 2/20. Policy and contract updates with families that all medications must be sent via electronic script. Providers were education on electronic prescription orders and assisted livings. Medication tracking for master med list, medication delivery, reordering and prn documentation will be done weekly x 4, then biweekly x 4 unless new process does not hold. Excel KPI activated. New EHR being reviewed with consultant to improve processes. a- see above planb- sample is all residentsc- monitoring is monthly for all new orders and changes/discontinues. Master med list was completed and will be updated at least quarterly. Cart audit will be done at least annually or if identified issues by QMP meetings ( pharm D or appointed)Monitoring is master med lists, discontinued med list and destruction, and KPI tool for tracking done monthly, quarterly or special review.e- on goingf- part of the QMP and KPI tool kit
1468Med/Med Adm-Ordrs Cmpy w/OrdrsS/S B▼
Findings
Based on observation, record review and interview, the residence failed to comply with authorized practitioner orders associated with medication administration, affecting one of three sample residents (#2) was administered a pro re nata (PRN) or "as needed" medication daily. Findings include:On 12/21/23 at 9:00 a.m., the surveyor attempted to ask Resident #2 questions. Resident #2 was unable to respond. A written practitioner's order, dated 4/25/22, directed the residence to administer systane ophthalmic drops in each eye twice daily PRN. However, the December 2023 electronic medication administration record (eMAR) read the residence administered systane PRN and provided no documentation of the reason, on 12/1-12/6 and 12/8-12/21/23 for a total of 20 doses. On 12/21/23 at approximately 3:00 p.m., contrary to what the residence's December eMAR read, the administrator stated she had thought Resident #2 was on a scheduled dose of systane and so she had received systane daily. The administrator stated Resident #2 was incapable of requesting PRN medication due to Dementia. The administrator stated she would expect the medication to have been administered in accordance with the medication order.
Plan of correction · submitted by the facility
New orders has been done. PRN medications became scheduled to be given to the residents. Completed by 1/21/2024Issue: Med/Med Administration-Orders Cmpy w/orders Administrator will have a cart audit on a master sheet quarterly. Med audit will include the following: Any medication changes, all discontinue medications for destruction. Care conference once a year with family for any updated medications. There will be no PRN medications or any psychotropic PRNs. There will be a routine review for all medication audits. Addendum: 2024 Policy Revised and Practioneer memo of section 25. Administrator will contact consultant when family or orders outside of acceptable pain management is requested for support. QMP process will be on the spot as needed and routine x4, biweekly x 4 and then Master cart and medication audit. a- medication master is quarterly and on admission. Medication changes are noted on form as well as change orders and discontinued. Medication orders that are not clear or outside the scope of memory care will require the pharmacy and provider review and revise.b- all residents are includedc- monitoring is on a rotation quarterly basis with master list, discontinued list, change orders and count medication protocols. Destruction records are included.d- KPI tool will document the summary of action steps and individual modules for medication compliance.e0 ongoing change of practice with QAPI and mapping tool to show the processf- QMP for 2024 includes medication program.
1510Med/Med Adm-Rcrd Kpng MARS/S B▼
Findings
Based on record review and interview, the residence failed to ensure each qualified medication administration person (QMAP) accurately documented each medication administration or monitoring event at the time the event was completed for each resident along with each of their signatures and, if used, their initials, affecting three of three sample residents (#1-#3). Findings include:1. Residence PolicyThe residence's undated Medication Administration policy, read in part: "each qualified medication administration person shall accurately document each medication administration or monitoring event at the time it is completed for each resident."2. Record Reviewa. Resident #2 was admitted to the residence on 1/1/21 with a diagnosis of Dementia. AcetaminophenA written practitioner's order dated 3/22/22 directed the residence to administer acetaminophen 500 mg two tablets three times daily. The December 2023 electronic medication administration record (eMAR) had blank spaces for both the morning and afternoon dose on 12/7/23. OmeprazoleA written practitioner's order dated 3/22/22 directed the residence to administer omeprazole 40 mg two tablets once daily. The December 2023 eMAR had a blank space on 12/7/23. MethimazoleA written practitioner's order dated 3/22/22 directed the residence to administer methimazole 5 mg one and a half tablets once daily. The December 2023 eMAR had a blank space on 12/7/23. b. There was similar deficient practice for Residents #1 and #3.3. InterviewOn 12/21/23 at 3:04 p.m., the administrator stated the blank spaces in the eMAR meant that staff did not sign off their initials at the time of administration as required. The administrator stated she was aware of the requirement for staff to initial at the time of administration and would have expected staff to have done so.
Plan of correction · submitted by the facility
Orders had been given by Providers. Called providers to send/faxed to me orders. One resident medications are still on hold due to needing a physical exam done stated by her son. Complete by: 1/21/2024Issue: Med/Med Administration-Orders Cmpy w/orders Administrator will have a cart audit on a master sheet quarterly. Med audit will include the following: Any medication changes, all discontinue medications for destruction. Care conference once a year with family for any updated medications. There will be no PRN medications or any psychotropic PRNs. There will be a routine review for all medication audits. addendum: Cart Audit was completed in January and Feb. Master medication list was completed. Consultant from Pharmacy is pending co visit to review orders and order education. Coaching for EHR process with staff in January and February. Staff education in January for documentation and reporting outliers. Policy for medication order clarification reviewed in QMP 2/20. Revised process and availability for consultant support. Census reviewed 2/20 no medication issues for routine. One prn issues identified and in process of repair along with family education. Medication MARS review weekly x 4 , biweekly x 4 and intermittently for outliers or refill issues. QMP with pharmacy refill coordinator and consultants as needed. All residents are included. Consultant is engaged with new administrator and developing a new QAPI tool and reviewing for new EHR format. 1- each resident record was reviewed. The resident review, staff and management education was held in January along with process how to document or correct the outlier issue. Each QMAP employee has taken the Co-train reeducation module for MARs and documentation. In the March QMP meeting , a review of the revised training and practices will be reviewed for all residents and employees. 1b- each of the identified issues has incident report that staff who were assigned to it had to review and attest to retraining. 3/4 All residents have current medication profiles and receiving medications as directed. a- KPI ( key performance indicator) tool was developed. The tool captures resident services and medication orders. Goal is essential medication program and providers have been asked to participate and provide oversight.b- all residents are engaged in the protocolc- quarterly programd- KPI toolkite- ongoing program for resident servicesf- QAPI/QMP meeting with consultant for problem identification and program development3/19 Key Performance Indicator is a national tool for following metrics and outcomes. The format is used in health care industries. It includes management team, residents and families and staff participation. Program is reviewed quarterly at minimum for master medication lists, orders and delivery. Policy update for 2024 was completed in January. It will be a permanent operational change. The consultant will help with outliers.
1514Med/Med Adm-Rcrd Kpng Qrtly AuditS/S B▼
Findings
Based on interview and record review, the administrator and the qualified medication administration person (QMAP) supervisor failed to, on a quarterly basis, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records, affecting seven current residents. Findings include:On 12/21/23 at 8:23 a.m., documentation of medication audits from the previous three quarters was requested but not provided. On 12/21/23 at 11:16 a.m., the administrator stated she was aware of the requirement for medication audits to be completed quarterly; however, stated she had forgotten to do them.
Plan of correction · submitted by the facility
All audits has been done 1/3/2024 documentations are in the EMAR system. Completed by: 1/21/2024Issue: Med/Med Administration-Orders Cmpy w/orders Administrator will have a cart audit on a master sheet quarterly. Med audit will include the following: Any medication changes, all discontinue medications for destruction. Time/Monitoring: 90days. There will be a monthly medication audit binder. Care conference once a year with family for any updated medications. There will be no PRN medications or any psychotropic PRNs. There will be a routine review for all medication audits. a- this is part of the master list on admission, reviewed at least quarterly or if hospitalized. b- all residentsc- at least monthly; QMP meetings and special reviews. Special attention to hospice is being considered.d- Key Performance Indicators ( KPI) toolkit, resident record and Electronic Health Records /EHR system toolkitse- continuous ongoing program for the communityf- QMP has been established for 2024. The whole medication process is major topic for 2024. Consultants are available to help with the process. 3/19 The QMP program includes identification, action steps, toolkits uses and policy updates. Tracking is for all residents and all systems. The audit process shows outliers and success stories. With increase communications and expectations, the goal is to decrease outliers and have a steady state with medication orders, discontinued or change orders . Training for QMAPs and management staff has been upgraded to meet current best practices, regulations and electronic record programs. The audit process can be reviewed by reports or independent review. QMP meetings will look at outliers and successes.
9999Final ObservationsSurveyor note▼
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter VII. 12.15 The assisted living residence shall develop policies and procedures to establish a fall management program. The program shall include the following: (B) Detailing in each resident ' s care plan the individualized approach necessary to address fall risk related to deficits in strength, balance, and eyesight, or effects of medication as identified during the comprehensive resident assessment. 13.1 The assisted living residence shall adopt, and place in a publicly visible location, a statement regarding the rights and responsibilities of its residents. The assisted living residence and staff shall observe these rights in the care, treatment, and oversight of the residents. The statement of rights shall include, at a minimum, the following items: (A) The right to privacy and confidentiality. 25.5 Before an individual moves in, the assisted living residence shall complete a pre-admission assessment to determine the appropriateness and need for secure environment residency. The pre-admission assessment shall include all the items required for the comprehensive assessment in Part 12.7(A) through (M), plus the following:(A) An evaluation by a licensed practitioner which has occurred within the previous ninety (90) calendar days and which describes the resident ' s medical condition and any cognitive deficits that contribute to wandering, compromised safety awareness, and other types of conduct; and (B) Detailed information from the resident ' s family and/or representative concerning the resident ' s recent relevant history and patterns of reduced safety awareness and wandering, along with any strategies used to prevent unsafe wandering or successful exiting, and any other known types of conduct.
Plan of correction
The state did not require a plan of correction for this citation.
Reportable Occurrences
1 records2/28/2026Physical Abuse · ID 2623F916003Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 2/28/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Client (B) became agitated and scratched client (A)'s arm. Client (A) sustained an injury. During the course of the investigation, the healthcare entity separated both clients, contacted police, conducted interviews, and reviewed records. Client (A)'s injuries were treated. Due to cognitive impairment, both clients were unable to provide detailed information about the incident. The facility increased supervision and made environmental changes to promote more space for both clients. For client (B), the facility instructed staff to monitor for behavioral triggers and to provide redirection techniques. Staff witnessed the incident. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/30/2026 · released to the public 5/7/2026.