9
Inspections
10
Deficiencies
0
Actual Harm or Above
24
Occurrences
May 19, 2026
Last Inspection
S/S A/B/C Minimal potential
The most recent inspection of MORNINGSTAR OF FORT COLLINS on record is dated May 19, 2026. Across 9 published inspections, state surveyors cited 10 deficiencies, none of which reached the actual-harm level.
Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.
Provider Information
Status
Active
Facility Type
Assisted Living Residence (Licensed Only)
Administrator
COLEMAN, MARY
Owner
NH MM FORT COLLINS TENANT, LLC
Phone
(970) 999-8790
Payor Source
Private Pay
City
FORT COLLINS
ZIP
80525
Inspections & Citations
9 inspections · 10 deficiencies5/19/2026CHOW and Licensure (Re-licensure) (Combined) · ID L3UV112 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
An administrative relicensure survey was completed on 6/2/26. Deficiencies were cited. A change of ownership occurred on 1/6/26.
Plan of correction
The state did not require a plan of correction for this citation.
1150Res Care Srvs-Res CPS/S C▼
Findings
Based on record review and interview, the residence failed to ensure each resident's care plan promoted resident choice, mobility, independence, and safety, and detailed specific personal service needs and preferences along with the staff tasks necessary to meet those needs affecting one of four sample residents (#2). (Cross-reference U1410)Specifically, Resident #2 sustained a fall on 3/6/26 and experienced a change of condition on 3/14/26, where the resident experienced difficulty walking and required three staff members to assist him to his room. A progress note dated 3/15/26 read that it required three staff members to lift Resident #2 after a fall, and the resident sustained a rug burn on the left knee and expressed pain. Later, emergency medical responders informed the residence that Resident #2 stated the pain he experienced originated from his left hip. A progress note dated 4/24/26, read Resident #2 sustained a fall and was found on his back, yelling out in pain. Progress notes further revealed that Resident #2 experienced another change in condition on 4/27/26, and the resident was no longer able to get out of bed for dressing or toileting. However, the residence failed to update Resident #2's care plan with individualized interventions that reflected the resident's falls, changes in mobility, and increased assistance required for transfers, dressing, and toileting. Additionally, residence staff were unfamiliar with what fall interventions were in place for Resident #2 prior to his fall on 4/24/26. On 4/28 and 5/3/26, progress notes read that Resident #2 would scream in pain whenever the staff moved and changed him. Resident #2 passed away on 5/5/26.1. Record ReviewA document titled Fall Management Policy and procedure, dated September 2024, read that if a resident had onefall with or without injury an updated care plan with interventions would be completed as well as a change fromlow fall risk to moderate fall risk and follow up within 30 days to review the care plan again. Resident #2 was admitted to the residence on 1/7/26 with a diagnosis of behavioral disturbance, cognitivecommunication deficit, and vascular dementia. A progress note dated 3/6/26 read that Resident #2 was found on all 4's hands and knees crawling in the hallway. It stated that Resident #2 was able to stand up with staff assistance and the use of the hallway bars. A progress note dated 3/14/26 stated that Resident #2 was having a hard time walking. The progress note statedthat it took three staff members to assist Resident #2 to his room. "Resident (#2) was leaning forward and notstanding up all the way tall. Resident (#2) was holding the staff's hands and leaning forward, putting all his weight on the staff's hands. Resident (#2) was scared when this was happening and cussing at the staff. Staff assisted Resident (#2) into bed, where he calmed down." A progress note dated 3/15/26 read that Resident #2 was found lying on the floor next to his bed. His depends (incontinence briefs) and bedding were soaked with urine. Three staff members assisted him off the ground and into a chair, and then later into his bed. He would not stand up when staff assisted him off the ground, stating that he was in pain. He would not say where the pain was, and he had rug burn on his left knee. Emergency services were called and informed the residence staff that Resident #2's pain was in his left hip. Resident #2 did not go to the emergency room. A progress note dated 4/24/26 read that Resident #2 fell and seemed to be in a lot of pain to walk on his own. Resident #2 was found on the ground against the wall at the bottom of his bed by his recliner. He was lying flat onhis back and was yelling; three care staff had to assist in getting the resident off the ground and back into his bed. The resident was up all night lying in his bed yelling. The resident wet the bed, and it took three people to assist in safelytransferring the resident to a wheelchair for ambulation supportand change under garments and clothing. An emergency services report read that Resident #2 was taken to the hospital on 4/26/26 to be assessed. A progress note dated 4/27/26 stated that Resident #2 was no longer able to get up out of bed to change out ofsoiled clothes and staff had to change him in his bed. A progress note dated 4/28/26 stated that Resident #2 was groaning and screaming out in pain whenever staffmoved him to change him. The note read that Resident #2 would clench his hands and his whole body wouldshake with any type of movement. A progress note dated 5/3/26 stated that Resident #2 screamed out in pain when staff attempted to change hisunderwear. A progress note dated 5/5/26 read that Resident #2 had passed away. A care plan dated 1/7/26 read that Resident #2 would have activities of daily living (ADLS) nighttime/daytime safety checks, and if awake, staff would provide emotional support and address any needs as well as minimal evacuation assistance needed. The care plan further read that Resident #2 did not require assistance when transferring. A care plan dated 4/10/26 read that staff were to check Resident #2's gait. However, all additional interventionsremained the same as the care plan dated 1/7/26. On 5/27/26 at approximately 3:40 p.m., all updated care plans for Resident #2 were requested. The residence wasunable to provide any further care plans. 2. InterviewsOn 5/27/26 at approximately 2:00 p.m., the administrator stated the health and wellness director was responsible for updating care plans, and she expected all updated interventions to be included. On 5/27/26 at approximately 2:40 p.m., Staff #2 stated that she was not aware Resident #1 had fallen until she noted in the progress notes how much pain he was in when she attempted to change him in bed. She stated that before then, she was not made aware of any fall interventions. She stated that before his last two falls, he was walking just fine on his own. On 5/27/26 at approximately 5:00 p.m., Staff #1 stated that Resident #2's interventions were implemented after his "very bad fall" on 4/24/26, which included changing him in bed, transferring him, and escorting him because he was unable to walk due to the amount of pain he was in. Staff #1 stated that she was only aware of these interventions because the staff on the shift before hers gave her the information. She stated that after his fall in March 2026, he was no longer able to walk on his own, and he needed assistance transferring and more assistance with toileting.
Plan of correction · submitted by the facility
1. Immediate Corrective Action TakenStaff received re-education regarding:Care plan updates after fallsDocumentation of changes in mobilityCommunication of new interventions during shift handoffA root-cause review was completed for Resident #2’s care plan omissions. 2. Systemic Improvements & ActionsResidents’ care plans to be reviewed for accuracy related to mobility, fall risk, and activities of daily living (ADL) needs by 7/31/26Care plans for all residents with falls or condition changes in the prior 30 days to be updated by 7/31/26The Care Plan Policy was reviewed with care staff:Care plan updates within 24 hours of any fall, injury, or change in mobilityDocumentation of specific interventions (e.g., transfer level, toileting assistance, gait monitoring)Mandatory interdisciplinary review for any resident requiring two-person or mechanical lift assistanceShift-to-shift communication sheets were updated to include a section for new or modified interventions. 3. Monitoring PlanThe Wellness Director (WD) or designee will audit:100% of all falls and condition changes weekly for 8 weeksAudits will verify:Care plan updated within 24 hoursInterventions match the resident’s current mobility and ADL needsStaff are aware of and implementing interventionsDocumentation reflects the resident’s actual status
4. Documentation of MonitoringWD and or designee will document via MorningStar electronic health record (EHR) platformFindings will be logged through the MorningStar quality assurance performance improvement (QAPI) tools with corrective actions and follow-up dates. 5. Sample Size & Selection MethodFor the first 8 weeks: 100% of all falls and condition changes. 6. Integration Into Monthly QAPICare plan accuracy and timeliness will be a standing QAPI agenda item. The WD will present:Audit resultsTrends in fall-related care plan updatesStaff knowledge gapsRequired retraining or policy adjustmentsQAPI will evaluate whether additional systemic changes are needed to ensure sustained compliance.
1410Res Rts-Inv Ab/Neg Alleg or Inj Unk Org A/NS/S B▼
Findings
Based on record review and interview, the residence failed to investigate injuries of unknown origin affecting two of four sample residents (#1 and #2). (Cross-reference U1150)Findings Include:1. Record ReviewResident #2 was admitted to the residence on 1/7/26 with a diagnosis of behavioral disturbance, cognitive communication deficit, and vascular dementia. On 5/18/26 at approximately 2:30 p.m., all injuries of unknown origin documented within 90 days were requested. The residence denied that any injuries of unknown origin occurred within that time frame. A progress note dated 3/13/26 read that Resident #2 had a bruise on his left foot. However, there was no documentation in progress notes about how Resident #2 sustained the bruise. 2. InterviewOn 5/28/26 at approximately 2:00 p.m., the administrator stated that there was no investigation of injury of unknown origin that she was aware of. The administrator confirmed that she expected there to be one. 3. Similar deficient practice was found for Resident #1.
Plan of correction · submitted by the facility
1. Immediate Corrective Action TakenUpon identification of the missed investigation for Residents #1 and #2, the Executive Director and Wellness Director (WD) completed an injury investigation for both incidents, including interviews, timeline reconstruction, and review of all available documentation. Residents were assessed for any unreported injuries; no additional injuries of unknown origin were identified. All staff were re-educated regarding the requirement to report, document, and initiate an investigation for any injury of unknown origin. 2. Systemic Improvements & ActionsThe Injury Investigation Policy will be reviewed at Monthly All Hands for the next 3-months to include communication of:A mandatory same-shift initiation of an investigation for any bruise, skin tear, or injury without a clear cause. A requirement that the Administrator or designee review all injury reports within 24 hours. Standardization of documents reporting, interviews, protective measures, findings, and corrective actions. A new daily clinical huddle review was implemented to ensure all injuries, falls, and condition changes are reviewed by leadership. 3. Monitoring PlanThe Wellness Director or designee will audit:100% of all injury reports weekly for 8 weeksAudits will verify:Injury was reported timelyInvestigation was initiatedLegal representative notification occurred within 24 hoursProtective measures were implementedInvestigation was completed and filed
4. Documentation of MonitoringAll audits will be documented on the Injury Investigation Audit Log, maintained electronically. Trends, gaps, and corrective actions will be recorded in the quality assurance performance improvement (QAPI) Tracking Tool. 5. Sample Size & Selection MethodDuring the audit period, the sample will include:100% of all injuries for the first 8 weeks
6. Integration Into Monthly QAPIInjury investigation compliance will be a standing agenda item in monthly QAPI.The WD will present:Audit resultsTrends in injury type, location, and timingCorrective actions takenStaff retraining needsQAPI will evaluate whether additional systemic changes are required to maintain compliance.
12/1/2025Revisit: Licensure Complaint · ID 7SRG12No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A revisit survey was completed on 12/1/25 for all previous deficiencies cited on 7/15/25. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
9/9/2025Licensure Complaint · ID M9JI11No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A licensure complaint, prompted by #CO40830, was completed on 9/9/25. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
7/14/2025Licensure Complaint · ID 7SRG111 deficiency▼
0000Initial CommentsSurveyor note▼
Findings
A licensure complaint, prompted by #CO39576 and #CO40532, was completed on 7/15/25. A deficiency was cited.
Plan of correction
The state did not require a plan of correction for this citation.
1568Med/Med Adm-Ordrs Cmpy w/OrdrsS/S A▼
Findings
Based on records review and interviews, the residence failed to comply with authorized practitioner orders affecting one (#1) of four sample residents. Findings include:Resident #1 was admitted to the residence on 12/31/20 with a diagnosis including hypertension and congestive heart failure. 1. FurosemideA written practitioner order, dated 2/24/25, directed the residence to administer furosemide 20 mg orally once daily. The June 2025 medication administration record (MAR) indicated the medication was not administered 6/4-6/7 and 6/20-6/21/25.2. NabumetoneA written practitioner order, dated 2/24/25, directed the residence to administer nabumetone 500 mg once daily. The June 2025 MAR indicated the medication was not administered on 6/12/25.3. Fluticasone-salmeterolA written practitioner order, dated 3/10/25, directed the residence to administer Fluticasone-salmeterol 250-50 inhaler one puff twice daily. The June 2025 MAR indicated the medication was not administered on 6/1/25 for one dose. On 7/15/25 at 11:30 a.m., the licensed practical nurse (LPN) said staff did not properly inform her when medication was unavailable. She acknowledged that the MAR for Resident #1 showed five instances of documentation indicating that the medication was either unavailable or not in the cart. She said the expectation was that all prescribed medications should be available. She acknowledged failure to ensure the medication had been available. On 7/15/2025, at 11:40 a.m., the administrator stated that her expectation was that all medications by practitioners were available for administration. She acknowledged that the MAR showed medication was unavailable. Additionally, she acknowledged failure to ensure the medication had been available.
Plan of correction · submitted by the facility
1568 Med/Med Administration-Orders Comply with OrdersWith respect of how the facility will correct the problem in the deficiency list:Resident #1 medications to be administered as ordered. With respect to what the facility will do to prevent the same deficiency from recurring:All medications are reordered as needed immediately if not part of the monthly cycle fill. Nurses will educate QMAPs to notify when supply is low to ensure medications have been ordered. Education will be provided on July 30, 2025 and signed by all QMAPs. Medication exception reports are reviewed daily at clinical stand up for trends. A binder is put in place for tracking. Families, physicians, and pharmacy will be notified when there is a medication missing by nurses or QMAPs. Communicate with pharmacy liaisons weekly to identify patterns. All medication exception patterns and trends reviewed at QAPI monthly for 3 months and quarterly thereafter. Emergency QAPI meeting completed on July 22, 2025 and again at monthly QAPI meeting July 28, 2025 in regards to state survey.
4/16/2025Revisit: Licensure Complaint · ID 9YJY13No deficiencies▼
0000Initial CommentsSurveyor note2 building records▼
Findings · record 1 of 2
A revisit survey was completed on 4/16/25 for all previous deficiencies cited on 10/30/24. The facility is in compliance with all deficiencies that were cited.
Findings · record 2 of 2
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Plan of correction
The state did not require a plan of correction for this citation.
4/16/2025General Inspection · ID S37G12No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A revisit survey was completed on 4/16/25 for all previous deficiencies cited on 10/30/24. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
9999Final ObservationsSurveyor note▼
Findings
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Plan of correction
The state did not require a plan of correction for this citation.
10/29/2024Revisit: Licensure Complaint · ID 9YJY123 deficiencies▼
0000Initial CommentsSurveyor note2 building records▼
Findings · record 1 of 2
A complaint revisit was completed on 10/30/24 for all previous deficiencies cited on 9/8/22. The regulations governing Assisted Living Residences were revised, and the new regulations were implemented on 7/1/24.
Findings · record 2 of 2
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Plan of correction
The state did not require a plan of correction for this citation.
1180Res Care Srvs-Fall Mgt PrS/S A▼
Findings
Based on record review and interview the residence failed to detail in each resident's care plan the individualized approaches necessary to address fall risk, affecting one of three sample residents (#20). This deficiency was cited previously during a state licensure survey 9/8/22. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings include:1. Resident #20 was admitted to the residence on 2/16/23 with diagnoses of Alzheimer's disease. A progress note, dated 6/23/24 read in part, the resident was found on the floor of his bedroom by staff on 6/23/24 at approximately 5:15 a.m,. He was soiled and combative toward staff when assisting him off the floor. Staff then performed a shower where it revealed a bump to the resident's head. The resident was sent to the emergency department per power of attorney. The resident returned that evening with no further orders or concerns. A care plan, dated 2/19/24, read in part that the resident used a walker and had difficulty maintaining balance without his walker. However, the care plan had not been updated since before the fall to assist in mitigating any further fall risks as required. On 10/30/24 at approximately 12:00 p.m., the administrator stated the residence was not aware they had not updated the care plan with any interventions to help mitigate falls after the residents fell. The administrator stated the previous deficient practice was not corrected because of a high staff turnover and it must have been missed during the transition.
Plan of correction · submitted by the facility
Resident #20 service plan was updated to include the following fall management interventions on 11/01/2024. Resident care plan updated to adjust night time wellness checks on 11/01/2024 to be continued nightly. Fall management education to be conducted by Wellness Director at Mandatory All Hands Meeting on 11/27/2024. Wellness Director or designee to complete a MORSE Fall Scale with initial evaluation of every resident upon admission, annually and with each fall. Incident Reports will be reviewed in the daily clinical stand-up meeting to discuss new interventions needed/Service plans to be updated within 72 hours by Wellness Director or designee after falls to add additional fall interventions. Monthly reviews of falls at QAPI for 3 months and quarterly for three quarters thereafter.
2230HIR-Cntnt IncldS/S A▼
Findings
Based on record review and interview, the residence failed to ensure resident records contained progress notes that included out-of-ordinary events along with the action taken by staff to address the resident's changing needs, affecting one of three sample residents (#7) in the secure environment. (Cross-reference S3060). Findings include: This deficiency was cited previously during a state licensure survey 9/8/22. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Resident #7 was admitted to the residence on 7/28/21 with a diagnosis of dementia, a fractured neck, and femur. The residence's progress notes for Resident #7, dated 7/29/24, read that a staff member noticed pink spots on her back that may have been in the beginning stages of "pressure sores." No other progress note documentation was provided despite Resident #7's recurring history of pressure sores. A practitioner's order dated 9/20/24, read that Resident #7 was diagnosed with a stage two pressure injury. The residence's progress notes for Resident #7 did not address any other progress of the pressure injury, nor did they indicate whether Resident #7 complained of pain or any other notes regarding the healing stages or staff actions necessary to address the pressure sore. On 10/30/24 at 8:31 a.m., Staff #17 acknowledged that the progress note written on 7/29/24 failed to show the follow-up on the pressure sore. She acknowledged that there were no other progress notes written for Resident #7 after 7/29/24, even after she was diagnosed with a pressure sore on 9/20/24. Staff #17 said that the progress note system was new and the residence had failed to develop a process that captured the follow-up of the pressure sore. On 10/30/24 at 11:15 a.m., the director of resident services (DRS) stated that Resident #7 had a history of pressure sores. On 10/30/24 at 12:10 p.m., the administrator stated she expected staff to include all details of an incident within a progress note. Further, the administrator stated she believed the residence failed to maintain progress notes after staff turnover.
Plan of correction · submitted by the facility
Clinical alert documentation training for care staff completed at All Hands Meeting 11/27/24. Incident report training to QMAP's and coordinators to be completed by 11/27/2024. Wellness Director or Wellness Nurse to review progress notes at least weekly for three months to ensure documentation requirements and then quarterly at QAPI meeting for three quarters. Look at high priority nursing notes daily in clinical stand up and follow up with any change of condition within 24 hours. Care plan updated for sample resident (#7) due to resident having history of skin breakdown includes instructions repositioning and turning when in bed and in chair. Staff to monitor sample resident (#7) skin with brief changes and showers. Staff to notify WD with any changes in skin integrity. (Cross-reference S3060).
3060Sec Env-Enhncd Rsdnt CP IncldS/S A▼
Findings
Based on record review, and interview, the residence failed to ensure the enhanced care plan for each residence in the secure environment included a resident's known behavioral expressions along with individualized approaches to be implemented, affecting one of one sample residents (#7) with an enhanced care plan. (Cross-reference S2230)This deficiency was cited previously during a state licensure survey 9/8/22. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings include:Resident #7 was admitted to the residence on 7/28/21 with a diagnosis of dementia, a fractured neck, and femur. The residence's progress notes for Resident #7, dated 7/29/24, read that a staff member noticed pink spots on her back and may have been in the beginning of "pressure sores." The residence's care plan for Resident #7, dated 10/25/24, read that Resident #7 did not show any behavior expressions or a history of pressure sores. A practitioner's order dated 9/20/24, read that Resident #7 was diagnosed with a stage two pressure injury. On 10/30/24 at 8:31 a.m., Staff #17 stated that Resident #7 had a history of pressure sores and was typically surface-level with no tunneling. She acknowledged that the care plan did not include her history of pressure sores, what they looked like, how to prevent them, etc. Staff #17 also stated that Resident #7 liked to lie in specific spots on her bed, and when staff would go in to place her in a different position, she would yell. Staff #17 acknowledged that the enhanced care plan did not include the everyday behavioral expressions she had. On 10/30/24 at 11:15 a.m., the director of resident services (DRS) stated that the care plan provided was the most up-to-date version and it failed to state that she had a history of pressure sores, how to mitigate them and also did not include behavioral expressions for when staff moved Resident #7 to different positions without the hoyer lift. On 10/30/24 at 12:11 p.m., the administrator stated she expected staff to include all details in an enhanced care plan. Further, the administrator stated that the residence failed to maintain updated and accurate enhanced care plans after staff turnover.
Plan of correction · submitted by the facility
Resident #7 service plan reviewed and updated by wellness director to include individualized approaches for behavioral expressions. Sample Resident #7 no longer resides in the community. Team members retrained on proper transfer of the resident using the hoyer lift and additional interventions were added. Explain procedure to resident in a calm and reassuring manner and allow resident to participate in transfer by helping to place the sling in proper placement if possible. Wellness director and Coordinators to audit and correct all existing service plans in secure environment to include individualized behavior expressions and appropriate interventions by 12/31/2024. Training at All Hands meeting to encourage staff to report behaviors to Coordinators or Nurses on 11/27/2024. Review of any new concerns that have been noted by team to be discussed at QAPI monthly for 3 months and quarterly for three quarters thereafter. Wellness Director or designee to review behavior expressions and interventions every 6 months and when a resident has a new behavior.
10/29/2024General Inspection · ID S37G114 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure survey with complaint #CO38045 was completed on 10/30/24. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0664Prsnl-Prsnl Files RqS/S B▼
Findings
Based on interviews and record review, the residence failed to ensure that personnel files included written documentation of orientation and training, first aid and CPR certifications, and follow-up for three sample staff (#13-#15) and one former staff member (#16), affecting 79 current residents. Findings include:1. Record ReviewThe personnel files for Staff #13-#15 and former Staff #16 were reviewed. They revealed they were hired on 10/26/23, 2/13/24, 5/20/24, and 9/27/20, respectively. However, there was no evidence of orientation or CPR and first aid. 2. Interview On 10/30/24 at 8:15 a.m., Staff #13- #15 stated they had completed or attended an orientation. On 10/29/24 at 9:24 p.m., the business office manager said she did not have the documented training or documented orientation for sample staff #13-#15 or former staff member #16. She acknowledged her failure to ensure all staff had documented training in their personnel files. Additionally, she acknowledged failure to have CPR certifications in staff #14 in personnel records. On 10/30/24 at 12:00 p.m., the administrator acknowledged the residence's failure to document orientation in staff files.
Plan of correction · submitted by the facility
BOM reviewed and completed files including written documentation of orientation and training including First Aid and CPR for sample staff #13 #14 #15 and number #16. BOM or designee to review all new hires for completion of orientation or CPR and first aid. BOM or designee to bring all new hires to review at QAPI monthly for 3 months and quarterly for three months thereafter. BOM or designee to have spreadsheet showing dates of completion for orientation, CPR and first aid. BOM or designee confirmed all training files are in every personnel file starting 11/8/2024 and will continue to place all training files in every personnel file going forward.
1568Med/Med Adm-Ordrs Cmpy w/OrdrsS/S B▼
Findings
Based on observation, record review, and interview, the residence failed to comply with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers, affecting six of six sample residents (#7, #17, #18, #19, #20, and #23). Findings include:1. Resident #23 was admitted to the residence on 6/10/22 with diagnoses including high blood pressure. Benazepril A written practitioner's order, dated 3/1/24, directed the residence to administer benazepril HCL 40 mg one tablet daily. However, the October 2024 medication administration record (MAR) read the medication was not administered on 10/15-10/18/24 due to the medication not available, for a total of four missed doses. 2. InterviewsOn 10/29/24 at 12:52 p.m., the assisted living coordinator stated that if the MAR read medication was not available, the medication was not administered to the resident. She acknowledged it was the failure of the residence to have the medications ordered by the practitioner. On 10/30/24 at 1:00 p.m., the administrator stated it was her expectation that medication was to be administered as ordered by the practitioner. She acknowledged the failure of the residence to have the medications. 3. Evidence revealed the residence failed to follow the practitioner's orders for Residents #7, #17, #18, #19, and #20, .
Plan of correction · submitted by the facility
Wellness Director will complete training with QMAP's on when to notify nurses medication is needing reordered. Wellness Director or Wellness Nurse will process medication refills in timely manner. Wellness director or Wellness nurse will create a quick reverence guide for QMAPs that will show them how to find missed medications including calling pharmacy to follow-up status of meds. Facility will audit orders for residents #7, #17, #18, #19, and #20 to ensure practitioners orders are followed and medications are available. Sample Resident #17 is no longer a resident at community. WD to review missed medications at least weekly for three months to ensure facility is following practitioner's orders and then quarterly at QAPI meeting for three quarters.
2230HIR-Cntnt IncldS/S A▼
Findings
Based on record review and interview, the residence failed to ensure resident records contained progress notes that included out-of-ordinary events along with the action taken by staff to address the resident's changing needs, affecting one of three sample residents (#7) in the secure environment. (Cross-reference S3060)Findings include: Resident #7 was admitted to the residence on 7/28/21 with a diagnosis of dementia, a fractured neck, and femur. The residence's progress notes for Resident #7, dated 7/29/24, read that a staff member noticed pink spots on her back that may have been in the beginning stages of "pressure sores." No other progress note documentation was provided despite Resident #7's recurring history of pressure sores. A practitioner's order dated 9/20/24, read that Resident #7 was diagnosed with a stage two pressure injury. The residence's progress notes for Resident #7 did not address any other progress of the pressure injury, nor did they indicate whether Resident #7 complained of pain or any other notes regarding the healing stages or staff actions necessary to address the pressure sore. On 10/30/24 at 8:31 a.m., Staff #17 acknowledged that the progress note written on 7/29/24 failed to show the follow-up on the pressure sore. She acknowledged that there were no other progress notes written for Resident #7 after 7/29/24, even after she was diagnosed with a pressure sore on 9/20/24. Staff #17 said that the progress note system was new and the residence had failed to develop a process that captured the follow-up of the pressure sore. On 10/30/24 at 11:15 a.m., the director of resident services (DRS) stated that Resident #7 had a history of pressure sores. On 10/30/24 at 12:10 p.m., the administrator stated she expected staff to include all details of an incident within a progress note. Further, the administrator stated she believed the residence failed to maintain progress notes after staff turnover.
Plan of correction · submitted by the facility
Clinical alert documentation training for care staff completed by 11/27/24. Executive Director to do a progress note refresher with nursing staff by December 8,2024. Wellness Director will ensure community is receiving visit notes timely and collaboration of care notes to be entered by Wellness Nurse or Wellness Director. Wellness Director to review progress notes at least weekly for three months to ensure documentation requirements and then quarterly at QAPI meeting for three quarters. Look at high priority nursing notes daily in clinical stand up and follow up with any change of condition within 24 hours. Wellness Director or Wellness Nurse updated Resident #7 progress notes by 11/27/2024 noting any if any skin areas that needs monitoring for beginning stages of pressure sores.#17 is no longer a resident at community.(Cross-reference S3060)
3060Sec Env-Enhncd Rsdnt CP IncldS/S A▼
Findings
Based on record review, and interview, the residence failed to ensure the enhanced care plan for each residence in the secure environment included a resident's known behavioral expressions along with individualized approaches to be implemented, affecting one of one sample residents (#7) with an enhanced care plan. (Cross-reference S2230 ) Findings include:Resident #7 was admitted to the residence on 7/28/21 with a diagnosis of dementia, a fractured neck, and femur. The residence's progress notes for Resident #7, dated 7/29/24, read that a staff member noticed pink spots on her back and may have been in the beginning of "pressure sores." The residence's care plan for Resident #7, dated 10/25/24, read that Resident #7 did not show any behavior expressions or a history of pressure sores. A practitioner's order dated 9/20/24, read that Resident #7 was diagnosed with a stage two pressure injury. On 10/30/24 at 8:31 a.m., Staff #17 stated that Resident #7 had a history of pressure sores and was typically surface-level with no tunneling. She acknowledged that the care plan did not include her history of pressure sores, what they looked like, how to prevent them, etc. Staff #17 also stated that Resident #7 liked to lie in specific spots on her bed, and when staff would go in to place her in a different position, she would yell. Staff #17 acknowledged that the enhanced care plan did not include the everyday behavioral expressions she had. On 10/30/24 at 11:15 a.m., the director of resident services (DRS) stated that the care plan provided was the most up-to-date version and it failed to state that she had a history of pressure sores, how to mitigate them and also did not include behavioral expressions for when staff moved Resident #7 to different positions without the hoyer lift. On 10/30/24 at 12:11 p.m., the administrator stated she expected staff to include all details in an enhanced care plan. Further, the administrator stated that the residence failed to maintain updated and accurate enhanced care plans after staff turnover.
Plan of correction · submitted by the facility
Resident #7 service plan reviewed and updated by wellness director or designee to include individualized approaches for behavioral expressions and documented pressure sores or history of. Resident #7 is no longer in a community. Team members retrained on proper transfer of the resident using the hoyer lift and additional interventions were added. Explain procedure to resident in a calm and reassuring manner and allow resident to participate in transfer by helping to place the sling in proper placement if possible. Wellness director and Coordinators to audit and correct all existing service plans in secure environment to include individualized behavior expressions and appropriate interventions by 12/31/2024. Training at All Hands meeting to encourage staff to report behaviors to Coordinators or Nurses on 11/27/2024. Review of any new concerns that have been noted by team to be discussed at QAPI monthly for 3 months and quarterly for three quarters thereafter. Wellness Director or designee to review behavior expressions and interventions every 6 months and when a resident has a new behavior.
9999Final ObservationsSurveyor note▼
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.10.6 Each assisted living residence ' s emergency policies shall address, at a minimum, all of the following items:(B) A schematic plan of the building or portions thereof placed visibly in a central location and throughout the building, as needed, showing evacuation routes, smoke stop and fire doors, exit doors, and the location of fire extinguishers and fire alarm boxes;(G) Assignment of specific tasks and responsibilities to the staff members on each shift including use of a triage system to assess the needs of the most vulnerable residents first; (H) Protection and transfer of health information as needed to meet the care needs of residents; (I) and In the event relocation of residents becomes necessary, written agreements with other health facilities and/or community agencies. 14.29 All prescribed and PRN medications shall be listed and recorded on a medication administration record (MAR) which contains the name and date of birth of the resident, the resident ' s room location, any known allergies, and the name and telephone number of the resident ' s authorized practitioner. (C) Each qualified medication administration person, nurse, or practitioner shall accurately document each medication administration or monitoring event at the time the event is completed for each resident. "14.30 The assisted living residence shall maintain a record on a separate sheet for each resident receiving a controlled substance which contains the name of the controlled substance, strength and dosage, date and time administered, resident name, name of authorized practitioner, and the quantity of the controlled substance remaining. 25.5 Before an individual moves in, the assisted living residence shall complete a pre-admission assessment to determine the appropriateness and need for secure environment residency. The pre-admission assessment shall include all the items required for the comprehensive assessment in Part 12.7(A) through (M), plus the following: (A) An evaluation by a licensed practitioner which has occurred within the previous ninety (90) calendar days and which describes the resident ' s medical condition and any cognitive deficits that contribute to wandering, compromised safety awareness, and other types of conduct.
Plan of correction
The state did not require a plan of correction for this citation.
5/29/2024Licensure Complaint · ID WODI11No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
An involuntary discharge appeal survey, prompted by #CO36064, was completed on 5/29/24. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
Reportable Occurrences
24 records7/6/2026Missing Person · ID 2623A846008Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 7/6/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported a missing client. Staff responded to an egress door alarm with no identification of the cause. Shortly after, Client (A), who was an at-risk adult, was spotted walking down the road by another client at the facility. Client (A) had been missing for less than one hour. During the course of the investigation, the healthcare entity conducted a search, contacted police, conducted interviews, and reviewed records. A community member located client (A), and emergency medical services transported them to the emergency department for evaluation. Client (A) returned to the facility unharmed, but experienced agitation and exit-seeking behaviors. The facility implemented redirection techniques, increased activity, and companionship for client (A). The facility determined client (A) exited the facility with a visitor and now only allow staff to have egress door codes. The facility re-trained staff on their missing persons policy and procedures as they failed to complete a head count when the egress door alarmed. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/21/2026 · released to the public 7/28/2026.
6/6/2026Missing Person · ID 2623A846007Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 6/7/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported a missing client. Client (A), who was an at-risk adult, exited the secure environment of the facility and was missing for a few minutes. During the course of the investigation, the healthcare entity conducted a search, contacted police and medical providers, conducted interviews, and reviewed records. Staff located client (A) in the facility and returned them to the secure environment unharmed. Staff assessed client (A) with no abnormalities found. The facility ensured the egress doors worked properly. Staff implemented increased activities and monitoring of client (A). The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/20/2026 · released to the public 7/27/2026.
5/6/2026Brain Injury · ID 2623A846006Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 5/6/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a brain injury of a client. Staff #1 was delivering medication to Client (A) and found them moaning on the floor visibly in pain. During the course of the investigation the healthcare entity did an assessment, and obtained medical treatment for the client. The client was diagnosed with a brain injury at the hospital and treated before returning. At the time of this report the client had not returned. It was revealed the personal caregiver was not on shift at the time of the fall and the client did not have their walker with them. The client’s care plan will reflect safety interventions to include: continue with the personal caregiver, and ensure the client has their walker by their side if the client returns. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/23/2026 · released to the public 6/30/2026.
1/26/2026Sexual Abuse · ID 2623A846003Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 1/29/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported sexual abuse of a client. An outside agency caregiver alleged inappropriate sexual gestures by Staff #1 during a transfer of Client (A). During the course of the investigation the healthcare entity ensured the client was safe. No exam was conducted as the client was not touched sexually by Staff #1. Staff #1 denied the allegation. Staff #2 was present at the time of the transfer and gave a written statement that denied the allegation as well. Client (A) was unaware of the allegation and felt safe. The police were notified. Staff #1 was moved to another area of the facility to work with clients that could support themselves more. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/9/2026 · released to the public 6/16/2026.
1/24/2026Missing Person · ID 2623A846004Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 1/26/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported a missing client. Client (A), an at-risk person, exited the facility and got into a visitor's unlocked car in the parking lot. The visitor notified staff, who returned client (A) unharmed. Client (A)'s disappearance was less than 30 minutes. During the course of the investigation, the healthcare entity contacted police, medical providers, and conducted interviews. Staff believed client (A) exited with a visitor due to no door alarm sounds. Maintenance checked the alarms weekly. The facility implemented increased monitoring of client (A)'s exit-seeking behaviors and a 1:1 caregiver for supervision. Client (A)'s medical provider reviewed their medications. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/2/2026 · released to the public 4/9/2026.
1/9/2026Brain Injury · ID 2623A846002Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 1/9/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a brain injury of a client. The client called for staff assistance after they had an unwitnessed fall in the doorway of their bathroom after. During the course of the investigation the healthcare entity did an assessment, and obtained medical treatment for the client. The client was diagnosed with a brain injury at the hospital. The client’s care plan will be updated to reflect safety interventions to include: the wheelchair and walker will be better positioned for easy transfers and clutter will be removed from their room when they return from the hospital. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 3/9/2026 · released to the public 3/16/2026.
4/2/2025Sexual Abuse · ID 2523A846004Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 4/2/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported sexual abuse of a client. Client (A) alleged Staff #1 groped their breasts when assisting with care. During the course of the investigation the healthcare entity ensured the client was safe. Client (A) indicated the bruises they had during an assessment was from a recent fall. Staff #1 hung up the phone during the investigative interview when they were told management needed to discuss an allegation regarding a client. The police were notified, and Staff #1’s employment was terminated. Client (A) will be provided care by female staff only. Staff will continue checking in with the clients to ensure they feel safe. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 9/30/2025 · released to the public 10/7/2025.
2/21/2025Brain Injury · ID 2523A846003Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 2/24/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a brain injury. During the course of the investigation the healthcare entity did an assessment, and obtained medical treatment for the client. The client fell when being hit with a door opened by a staff member and was diagnosed with a brain bleed in the hospital before being sent back to the facility. The family declined aggressive treatment. The client’s care plan was updated to reflect safety interventions to include; redirecting all clients away from doors. Staff continue to be extra aware when opening doors. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/10/2025 · released to the public 4/17/2025.
1/3/2025Physical Abuse · ID 2523A846002Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS: On 1/3/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. The client reported that their daughter became upset with them and grabbed them by the arms and shook their arms. During the course of the investigation, the healthcare entity notified law enforcement, completed an assessment, and conducted interviews. The client sustained bruising to the arms and 4 skin tears requiring first aid treatment. Neither the client nor their power of attorney wanted to press charges or restrict visitation. The power of attorney placed a camera in the client’s room and staff will monitor future visits with the daughter. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/16/2025 · released to the public 7/23/2025.
11/19/2024Physical Abuse · ID 2423A846011Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 11/19/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation the healthcare entity ensured the clients were separated before the police were notified. Client (D) Pushed Client (A) and slapped Client (B) and (C). None of the clients could recall the incident due to cognitive impairment. No visible injuries were seen. Staff kept Client (D) away from others and had their medications reviewed by their physician for necessary changes to assist with negative behaviors. Staff were to assist in promoting a calming atmosphere to not overstimulate the clients. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/9/2025 · released to the public 7/16/2025.