8
Inspections
13
Deficiencies
0
Actual Harm or Above
0
Occurrences
March 23, 2026
Last Inspection
S/S A/B Minimal potential
The most recent inspection of FAMILY CARE ASSISTED LIVING LLC on record is dated March 23, 2026. Across 8 published inspections, state surveyors cited 13 deficiencies, none of which reached the actual-harm level.
Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.
Provider Information
Status
Active
Facility Type
Assisted Living Residence/Alternative Care Facility (Medicaid)
Administrator
Hean, Sam
Owner
FAMILY CARE ASSISTED LIVING LLC
Phone
(970) 241-6379
Payor Source
Medicaid, Private Pay
City
GRAND JUNCTION
ZIP
81503
Inspections & Citations
8 inspections · 13 deficiencies3/23/2026Revisit: State Certification (Re-certification) · ID 4X1412No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A revisit survey was completed on 3/23/26 for all previous deficiencies cited on 10/29/25. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
3/23/2026Revisit: Licensure (Re-licensure) · ID HFCY12No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A revisit survey was completed on 3/23/26 for all previous deficiencies cited on 10/29/25. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
3/23/2026Revisit: Licensure (Re-licensure) · ID UGN613No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A revisit survey was completed on 3/23/26 for all previous deficiencies cited on 10/29/25. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
3/23/2026Revisit: State Certification (Re-certification) · ID WR0Z13No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A revisit survey was completed on 3/23/26 for all previous deficiencies cited on 10/29/25. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
10/28/2025State Certification (Re-certification) · ID 4X14113 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A recertification survey was completed on 10/29/25. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0170Ind Rts-Modifications-Assess Need/Justify▼
Findings
Based on record review and interview the facility (residence) failed to ensure a rights modification (RM) were supported by a specific need and justified in the person-centered support plan and not imposed across-the-board and may not be based on the convenience of the provider agency, affecting all current residents. (Cross reference B0172)Findings include:During the onsite visit on 10/28/25 Staff #2 came into the staff room, unlocked the cabinet and pulled out a kitchen knife. On 10/28/25 at 12:58 p.m., Staff #2 stated there were no residents with rights modifications. On 10/28/25 at 2:10 p.m., record review of the sampled residents' charts revealed the residence failed to complete a rights modification. On 10/28/25 at 6:08 p.m., the administrator stated that all residents are expected to inform the residence staff where they were going so that the residence staff could get to know their day-to-day habits and residents were also not allowed to have sharp objects in their rooms. He added that since several of the residents have mental health diagnoses they lock up the kitchen knives for the safety of all the residents.
Plan of correction · submitted by the facility
(Cross reference B0172)Effective 11/26/25 and moving forward, the facility has updated its policies regarding resident safety. The practices of locking cooking knives in the staff office and requiring residents to use a sign-out sheet will no longer be implemented, in order to ensure that resident rights are not infringed upon. If a specific resident demonstrates safety concerns related to these areas, the facility owner will develop an individualized Right Modification, as appropriate. On 11/26/25, during a staff meeting, the facility owner provided training to all staff regarding these concerns. Staff were informed that locking cooking knives in the staff office and requiring residents to sign in and sign out when leaving the facility are practices that infringe on resident rights. As a result, staff were instructed to stop storing sharp knives in the office and instead keep them accessible in the kitchen drawer for resident use. Additionally, the sign-in/sign-out booklet was discontinued and removed from the designated area. These corrective actions were implemented immediately. Staff were informed that the new process will be applied on a case-by-case basis. If a resident experiences any of these issues, the facility owner will create an individualized Rights Modification plan specifically for that resident. The process is individualized, meaning each resident’s situation is reviewed separately, and a Rights Modification is only developed when it is necessary for that specific resident.
0172Ind Rts-Mod-Documentation▼
Findings
Based on record review and interview, the facility (residence) failed to ensure a rights modification (RM) were documented in one of one sample member's (resident's) with a behavior care plan (#10). Findings include:1. Record reviewResident #10 was admitted into the residence on 1/31/22 with a diagnosis of schizoaffective disorder. A review of Resident #10's chart revealed a critical incident report form dated 9/27/25. The incident report read that Resident #10 went to the neighbor's house, and "pounded" on their door with a butter knife in his hands. It continued to read that Resident #10 was claiming that they (the neighbors) did something to his wife and "other nonsense." The incident report continued to read that the police were called, and Resident #10 needed to be sedated and was transported to an external medical facility. The residence's behavior plan dated 9/28/25, read that Resident #10 was not allowed to have sharp objects in his room, and was not able to leave the residence without informing staff. During the onsite visit on 10/28/25 at 3:45 p.m., Resident #10's case manager sent an email outlining the timeline of the behavior care plan and the rights modifications. The case manager's email outlined the following:On 9/29/25, the case manager received the behavior contract. On 10/1/25, the case manager emailed the administrator with the informed consent template document and explained that the department required the document to be used for rights modifications. On 10/1/25, the administrator responded to the case manager, stating that he was leaving the country from 10/1/25 to 10/19/25, and he would have to complete it upon his return. On 10/20/25, the administrator requested a fillable version of the rights modification to be sent, and it was provided by the case manager on 10/20/25. However, there was no documentation of an informed consent for rights modification, in Resident #10's record. 2. InterviewsOn 10/28/25 at 12:58 p.m., Staff #2 stated there were no residents with rights modifications. On 10/28/25 at 2:42 p.m., Resident #10's case manager confirmed that she informed the administrator that he needed to complete a rights modification and could not use the behavior care plan without one. On 10/28/25 at 6:08 p.m., contrary to the above case manager interview, the administrator stated he did not fill out a rights modification form and was unaware that he needed to fill one out until Resident #10's case manager informed him to do so.
Plan of correction · submitted by the facility
Upon returning from vacation on 10/20/25, the facility owner met with Resident #10. It was determined that Resident #10 was doing well and no longer experiencing the issues that occurred on 9/27/25. Therefore, the Rights Modification is no longer necessary. Going forward, it is the facility owner's responsibility to ensure that any resident experiencing similar issues will have a Rights Modification implemented appropriately and in accordance with the state policy. To address this issue, on January 20, 2026, the facility owner met with the resident #10 to develop a rights modification related to the incident that occurred on September 27, 2025. The rights modification form was completed, reviewed with the resident, and fully explained. The modification has been documented and is maintained in the resident’s chart along with his care plan. The rights modification was completed and properly documented. To prevent this deficiency from recurring, the facility owner will ensure that all required modifications are properly implemented and maintained whenever a resident needs them. Blank “Right to Modification” forms are readily available in the office under the designated “Forms” section and will be completed as needed. Monitoring will be incorporated into the QAPI process through routine audits of resident records in every three months and ongoing staff oversight to confirm compliance. Any issues identified will be documented, corrective actions will be implemented promptly, and follow-up reviews will be conducted to ensure sustained compliance.
0900PA Req-Env Stds-Provider Owned/Ctrld Setting▼
Findings
included conducting quarterly fire drills at their physical facility for ten current members (residents). Findings Include:On 10/28/25 at 12:55 p.m., fire drills were requested. A review of the fire drill documentation for the previous four quarters revealed the residence had one documented fire drill, dated 1/3/25. On 10/28/25 at 1:23 p.m., Staff #3 stated he had taken over doing the fire drills and 'spaced' them, ensuring that they were completed for the past two quarters, and had only completed one drill in 2025. On 10/28/25 at 6:53 p.m., the administrator acknowledged the fire drills were not conducted quarterly and added that he expected staff to do fire drills every other month, but at the very minimum to be done four times a year. The administrator stated he was aware of the requirement and believed the drills were being completed by the staff.
Plan of correction · submitted by the facility
To correct this problem and preventing it from reoccurring, effective 10/29/25, the facility owner addressed the issue with the staff member responsible for conducting and documenting fire drills. The staff member has been instructed to perform fire drills every other month, including two nighttime drills per year (after 10:00 p.m.). The most recent drill was completed on 10/31/25 at 14:00. To prevent this issue from occurring again, the facility owner will follow up with the designated staff member every two months to ensure that fire drills are being completed and documented accurately. Additionally, for the next 12 months, the facility owner will audit the fire drill records every two months to verify proper completion and documentation. The review of fire drills audits will be documented in the "Fire Drill" manual under "Fire Drill Audit" page.
10/28/2025Licensure (Re-licensure) · ID HFCY118 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure survey was completed on 10/29/25. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0001Survey DetailsS/S B▼
Findings
Based on interview and record review, the residence failed to ensure at least one staff member was responsible for the onsite management of the facility's infection prevention and control program, and had completed the required training, affecting 10 current residents. Findings include: On 10/28/25 at approximately 11:29 a.m., the infection control person (ICP) certification was requested; however, the residence was unable to provide the documentation. On 10/28/25 at approximately 4:45 p.m., the administrator stated she was unaware of the Chapter II 12.2.2 regulation requiring the residence to assign at least one staff member as the ICP for the residence.
Plan of correction · submitted by the facility
To correct this issue and prevent it from reoccurring, effective 11/15/25, the facility owner has been designated as the Infection Control Person (ICP) and has successfully completed the Infection Prevention and Control Program training course through CDC TRAIN. The owner has since provided infection control training to all current staff members. To ensure ongoing compliance and prevent future occurrences, the owner is responsible for training all newly hired staff on infection control in accordance with the requirements of the Colorado Department of Public Health and Environment (CDPHE).
0644Prsnl-Stf/Vol Ornt/Trng Dementia InitialS/S B▼
Findings
Based on interviews and record review, the residence failed to ensure that each staff member met the dementia training requirements in 7.9 (B), affecting ten current residents. Findings include:Personnel files for Staff #1 and #3-#5, which were provided by the administrator, revealed no evidence that each staff member had completed the initial four-hour dementia training. On 10/28/25 at approximately 4:54 p.m., the administrator stated she was not aware of the requirement for initial four-hour dementia training, and stated he, "focused more on getting staff trained on mental health needs," since the residents at the residence had mental health concerns.
Plan of correction · submitted by the facility
To correct this issue and prevent it from reoccurring, effective 11/15/25, all three staff members have received dementia-related training. Staff Member #1 completed the full 4-hour dementia training requirement on 09/06/24. Staff Member #2 completed 90 minutes of Dementia Care (Caregiving Skills) training on 11/13/25. He has two weeks from 11/15/25 to complete the remaining required hours. Staff Member #3 completed 90 minutes of Public Health and Dementia Caregiving training on 11/14/25. She also has two weeks from 11/15/25 to complete the remaining required hours. It is the facility owner’s responsibility to ensure that all staff complete the required dementia training by 11/29/25. The facility owner is also responsible for ensuring that all future employees receive proper dementia training in accordance with Colorado Department of Public Health and Environment (CDPHE) regulations.
0812Pol/Proc VisitationS/S B▼
Findings
Based on record review and interview, the residence failed to have a visitation policy that complied with Section 25-27-104.3, C.R.S., affecting ten current residents. Findings include:On 10/28/25 at approximately 11:29 a.m., the residence's visitation policy was requested; however, the policy provided failed to include the required elements. On 10/28/25 at approximately 4:45 p.m., the administrator acknowledged he was not aware of the requirement for a visitation policy that met the requirements of Chapter VII, Regulation 9.2 (A-H). The administrator acknowledged the policy provided did not include all of the required elements.
Plan of correction · submitted by the facility
To correct this issue, effective 11/17/2025, the facility owner has updated and revised the Resident Visitation Rights Policy to comply with the requirements of the Colorado Department of Public Health and Environment (CDPHE). The updated policy is posted on the residents’ bulletin board in the kitchen, and copies are available to residents and visitors upon request. A copy has also been filed in the facility’s Operational Policy Manual. All current staff members have been trained on the revised policy and have signed acknowledgment of their training. To prevent this issue from recurring, the facility owner is responsible for ensuring that the policy remains compliant with state requirements and is updated as needed. The facility owner is also responsible for ensuring that all newly hired staff members receive training on this policy on their first day of employment.
0816Pol/Proc Dschrg GrievanceS/S B▼
Findings
Based on record review and interview, the residence failed to have an involuntary discharge grievance policy that complied with Section 25-27-104.3, C.R.S., affecting ten current residents. Findings include:On 10/28/25 at approximately 11:29 a.m., the residence's visitation policy was requested; however, the policy provided failed to include the required elements. On 10/28/25 at approximately 4:45 p.m., the administrator acknowledged he was not aware of the requirement for a visitation policy that met the requirements of Chapter VII, Regulation 9.3 (A-I). The administrator acknowledged the policy provided did not include all of the required elements.
Plan of correction · submitted by the facility
To correct this issue, effective 11/17/2025, the facility owner has revised the Involuntary Discharge Policy to meet the requirements of the Colorado Department of Public Health and Environment. The updated policy is posted on the residents’ bulletin board in the kitchen, and copies are available to residents upon request. A copy has also been filed in the facility’s Operational Policy Manual. All current staff members have been trained on the revised policy and have signed acknowledgment of their training. To prevent this issue from occurring again, the facility owner is responsible for ensuring that the policy remains compliant with state requirements and is updated as needed. The facility owner is also responsible for ensuring that all newly hired staff members receive training on this policy on their first day of employment.
0918Em Pr-Pol/Proc Rtn DrillS/S B▼
Findings
Based on record review and interview, the residence failed to hold routine drills to facilitate staff and resident response to that risk, fire drills, for ten current residents. Findings Include:On 10/28/25 at 12:55 p.m., fire drills were requested. A review of the fire drill documentation for the previous four quarters revealed the residence had one documented fire drill, dated 1/3/25. On 10/28/25 at 1:23 p.m., Staff #3 stated he had taken over doing the fire drills and 'spaced' them, ensuring that they were completed for the past two quarters, and had only completed one drill in 2025. On 10/28/25 at 6:53 p.m., the administrator acknowledged the fire drills were not conducted quarterly and added that he expected staff to do fire drills every other month, but at the very minimum to be done four times a year. The administrator stated he was aware of the requirement and believed the drills were being completed by the staff.
Plan of correction · submitted by the facility
To correct this problem and preventing it from reoccurring, effective 10/29/25, the facility owner addressed the issue with the staff member responsible for conducting and documenting fire drills. The staff member has been instructed to perform fire drills every other month, including two nighttime drills per year (after 10:00 p.m.). The most recent drill was completed on 10/31/25 at 14:00. To prevent this issue from occurring again, the facility owner will follow up with the designated staff member every two months to ensure that fire drills are being completed and documented accurately. Additionally, for the next 12 months, the facility owner will audit the fire drill records every two months to verify proper completion and documentation. The review of fire drills audits will be documented in the "Fire Drill" manual under "Fire Drill Audit" page.
1226FluImmuEmp/Con-GenProv 90 percent Vacc-ProcS/S B▼
Findings
Based on record review and interview, the facility failed to report staff influenza vaccination information to the Colorado Department of Public Health and Environment (CDPHE) as required by regulation, affecting ten current residents. Findings include:On 10/28/25 at approximately 11:29 a.m., the residence's influenza policy was requested; however, the policy provided was missing the required elements. On 10/28/25 at approximately 4:45 p.m., the administrator stated he was unable to update the policy after the earlier conversation that walked him through the required elements. He repeated that they had a policy in place; however, it was missing several of the required elements; including for when staff were to be vaccinated, defined procedures of how to prevent the spread between unvaccinated staff to residents, how long the records were to be saved onsite, who would report the vaccination status to the state health department, and who was who was in charge of coordinating vaccination clinics.
Plan of correction · submitted by the facility
To correct this issue, effective 11/17/25, the facility owner revised the current Flu Policy to ensure full compliance with the requirements of the Colorado Department of Public Health and Environment. The updated policy is filed in the Facility Operational Policy Manual. All staff members have been trained on the revised policy and have acknowledged their training with signatures. To prevent this issue from reoccurring, the facility owner is responsible for ensuring that the policy remains compliant with state requirements and is updated as needed. In addition, the facility owner must ensure that all newly hired staff members receive training on the Flu Policy on their first day of employment.
1604Med/Med Adm-Rcrd Kpng Qrtly AuditS/S B▼
Findings
Based on interview and record review, the residence failed to conduct quarterly medication audits of medication administration records, controlled substance lists and medication error reports and medication disposal records, affecting ten current residents. Findings Include:On 10/28/25 at 12:55 p.m., during the onsite visit, the last three quarterly medication audits were requested from the administrator. However, the previous three medication audits were not provided. On 10/28/25 at approximately 5:00 p.m., the administrator acknowledged that there were no medication audits for 2025, and stated he expected Staff #1 to complete the medication audits every three months. He also stated he was unaware he was required to sign off on the audits.
Plan of correction · submitted by the facility
To correct this issue, effective 11/17/2025, the facility owner revised the Resident Medication Audit Policy to comply with the requirements of the Colorado Department of Public Health and Environment. The revised policy has been filed in the facility’s Operational Policy Manual. The owner provided training to Staff #1, who is responsible for conducting resident medication audits, on the updated policy. To prevent this problem from recurring, the facility owner will ensure that all resident medication audits are completed accurately, documented properly, and submitted in a timely manner. Additionally, the owner will meet with Staff #1 quarterly to review and verify the audit work. The owner will sign off once each audit is completed and reviewed. The medication audit is to be done one in every three month by staff # 1. The most recent medication audit was completed on 10/30/25. To ensure medication audits are conducted in a timely manner, the facility owner will monitor compliance and follow up with Staff #1 every three months over the next 12 months. This monitoring will be incorporated into the AQPI process by reviewing audit completion dates, discussing findings during scheduled meetings with staff #1 in every 3 months, documenting follow-up actions, and tracking ongoing compliance as part of the facility’s continuous quality improvement efforts.
1840Fd Stfy-Emply TrS/S B▼
Findings
Based on record review and interviews the residence failed to require staff members who prepared food tocomplete food safety training and maintain evidence of completion on site, affecting ten current residents. Findings Include:On 10/28/2025 at approximately 10:00 a.m., the staff files for Staff #1- Staff #3 were reviewed. None of the staff filesincluded food safety training recognized by food safety experts or agencies. On 10/28/2025 at approximately 1:23 p.m., Staff #3 stated that he did not have her food safety training; everything he learned was from his mom, who used to work at the residence. Staff #2 stated that she had one and had never given it to this residence, but had it at another facility where she worked. Staff #2 continued to state that she did not believe her daughter, Staff #1, had her food handling trainer either. On 10/28/2025 at approximately 6:15 p.m., the administrator stated that he was not aware that staff membersrequired food safety training.
Plan of correction · submitted by the facility
To correct this issue, as of 11/17/25, all staff members have received food safety training. Staff #1 successfully completed her training on 11/16/25. Staff #2 provided the owner with a certificate showing she successfully completed food safety training on 07/03/24. Staff #3 successfully completed his training on 11/16/25. All certificates of completion have been filed in the staff records within the Operational Policy Manual. To prevent this issue from reoccurring, it is the facility owner’s responsibility to ensure that all newly hired staff members complete food safety training prior to beginning their employment. A monitoring plan will be implemented to ensure the identified deficiency is corrected and maintained over time. The facility owner will review and audit all staff training records every three (3) months for a period of twelve (12) months to verify that all required trainings are completed in accordance with state regulations. All monitoring activities will be documented in each staff member’s record under the “Staff Training List.”The results of the requirements of staff training audits will be incorporated into the facility’s QAPI process. Audit findings will be reviewed and documented in the QAPI manual to identify trends, gaps, or recurring issues related to staff training compliance. Any areas of concern will be addressed through corrective actions, staff re-education, or policy updates as needed. Ongoing monitoring outcomes will be tracked to ensure sustained compliance and continuous quality improvement.
10/28/2025Revisit: Licensure (Re-licensure) · ID UGN6121 deficiency▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure survey revisit was completed on 10/29/25 for all previous deficiencies cited on 10/26/22. The regulations governing Assisted Living Residences were revised. The new regulation Chapter VII was implemented on 7/1/25. Tag U1568 was not cited in the previous event; however, the deficiency was included in the previous event's informational 999 tag.
Plan of correction
The state did not require a plan of correction for this citation.
1568Med/Med Adm-Ordrs Cmpy w/OrdrsS/S A▼
Findings
Based on record review and interview the residence failed to comply with authorized practitioners orders associated with medication administration for two of four sample residents (#4 and #10). This deficiency was cited previously during a state licensure complaint 10/26/22. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings Include:1. Resident #4 was admitted to the residence on 4/1/06 with a diagnosis of type two diabetes and paranoid schizophrenia. On 10/28/25 at approximately 8:33 a.m., Staff #3 stated that Resident #4 was out of oxybutynin chloride and buspirone. On 10/28/25 at approximately 2:38 p.m., medication orders for Resident #4 were requested. A practitioner's order dated 6/23/25 directed the residence to administer 5 mg of oxybutynin chloride one tablet by mouth once daily. On 10/28/25 at 1:47 p.m., a review of Resident #4's medication administration record (MAR) read that the residence failed to administer oxybutynin chloride in accordance with practitioner's orders, from 10/18/25 to 10/26/25. A practitioner's order dated 2/3/25 read that the residence was to administer 10mg of buspirone, one tablette twice a day. On 10/28/25 at 1:47 p.m., a review of Resident #4's MAR read the residence failed to administer buspirone in accordance with the practitioner's orders on 10/17/25.2. Similar deficient practice was found for Resident #10. On 10/28/25 at approximately 5:38 p.m., the administrator acknowledged that Resident #4 had missed the two medications. The administrator acknowledged the residence failed to administer medications to Resident #4 in accordance with the practitioner's orders. The administrator further stated the deficiency had not been corrected due to issues obtaining a discontinue order from the external facilities, and wanted to add ordering medications to their medication audits.
Plan of correction · submitted by the facility
To correct this issue and prevent it from happening again, the facility owner addressed the matter with the staff member responsible for ordering Resident #4’s medications, effective 11/17/25. The following procedures have been implemented:Medication Ordering Timeline:The responsible staff member must now order Resident #4’s medications two weeks before they run out, instead of the previous one-week practice. Follow-Up on Late Deliveries:If Resident #4’s medications have not been delivered at least three days before they are due to run out, the staff member on duty must call the pharmacy daily until the medications are received. All follow-up calls must be documented on the back of the resident’s MARs. Owner Notification:The staff member must also notify the facility owner, who will assist in following up with the pharmacy or physician until the issue is fully resolved. Medication Audit Update:To ensure timely delivery, the requirement to order medications two weeks early has been added to the facility’s medication audit checklist. The facility owner will meet with an audit staff every quarter to make sure that this issue won't happen again. Other residents medications are also reviewed and required to follow the same procedures to ensure that there is no other resident is affected by deficient practice.
10/28/2025Revisit: State Certification (Re-certification) · ID WR0Z121 deficiency▼
0000Initial CommentsSurveyor note▼
Findings
A recertification survey revisit was completed on 10/29/25 for the previous deficiency cited on 10/26/22. The regulations governing Home and Community-Based Services were revised and the new regulations were implemented on 9/30/25.
Plan of correction
The state did not require a plan of correction for this citation.
0920PA Req-Med Admin-Rx/PRN▼
Findings
Based on record review and interview the facility (residence) failed to ensure orders were maintained in the record for members (residents) who received assistance with medication administration for two of four sample residents (#4 and #10). This deficiency was cited previously during a state recertification complaint 10/26/22. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings Include:1. Resident #4 was admitted to the residence on 4/1/06 with a diagnosis of type two diabetes and paranoid schizophrenia. On 10/28/25 at approximately 8:33 a.m., Staff #3 stated that Resident #4 was out of oxybutynin chloride and buspirone. On 10/28/25 at approximately 2:38 p.m., medication orders for Resident #4 were requested. A practitioner's order dated 6/23/25 directed the residence to administer 5 mg of oxybutynin chloride one tablet by mouth once daily. On 10/28/25 at 1:47 p.m., a review of Resident #4's medication administration record (MAR) read that the residence failed to administer oxybutynin chloride in accordance with practitioner's orders, from 10/18/25 to 10/26/25. A practitioner's order dated 2/3/25 read that the residence was to administer 10mg of buspirone, one tablette twice a day. On 10/28/25 at 1:47 p.m., a review of Resident #4's MAR read the residence failed to administer buspirone in accordance with the practitioner's orders on 10/17/25.2. Similar deficient practice was found for Resident #10. On 10/28/25 at approximately 5:38 p.m., the administrator acknowledged that Resident #4 had missed the two medications. The administrator acknowledged the residence failed to administer medications to Resident #4 in accordance with the practitioner's orders. The administrator further stated the deficiency had not been corrected due to issues obtaining a discontinue order from the external facilities, and wanted to add ordering medications to their medication audits.
Plan of correction · submitted by the facility
To correct this issue and prevent it from happening again, the facility owner addressed the matter with the staff member responsible for ordering Resident #4’s medications, effective 10/30/25. The following procedures have been implemented:Medication Ordering Timeline:The responsible staff member must now order Resident #4’s medications two weeks before they run out, instead of the previous one-week practice. Follow-Up on Late Deliveries:If Resident #4’s medications have not been delivered at least three days before they are due to run out, the staff member on duty must call the pharmacy daily until the medications are received. All follow-up calls must be documented on the back of the resident’s MARs. Owner Notification:The staff member must also notify the facility owner, who will assist in following up with the pharmacy or physician until the issue is fully resolved. Medication Audit Update:To ensure timely delivery, the requirement to order medications two weeks early has been added to the facility’s medication audit checklist. The facility owner will meet with an audit staff every quarter to make sure that this issue won't happen again. Yes, other residents medications are also reviewed and required to follow the same procedures to ensure that there is no other resident is affected by deficient practice.
Reportable Occurrences
0 recordsNo reportable occurrences
The state has not published occurrence summaries for this facility.