5
Inspections
15
Deficiencies
0
Actual Harm or Above
12
Occurrences
August 12, 2025
Last Inspection
S/S A/B/C Minimal potentialS/S D/E Potential for harm
The most recent inspection of WINSLOW COURT RETIREMENT COMMUNITY on record is dated August 12, 2025. Across 5 published inspections, state surveyors cited 15 deficiencies, none of which reached the actual-harm level.
Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.
Provider Information
Status
Active
Facility Type
Assisted Living Residence (Licensed Only)
Administrator
Childs, Kelli
Owner
WINSLOW COURT (COCSWC) LLC
Phone
(719) 597-1700
Payor Source
Private Pay
City
COLORADO SPRINGS
ZIP
80909
Inspections & Citations
5 inspections · 15 deficiencies8/12/2025Revisit: Licensure and Licensure Complaint (Combined) · ID JIC3125 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure with complaints revisit was completed on 8/12/25 for the previous deficiencies cited on 2/4/25. Deficiencies were cited. Tags U1110 and U2232 were not cited in the previous event, however, the deficiencies were included in the previous event's informational 9999 tag. The deficiencies cited for Event JIC311 were cited prior to the regulation revision that was implemented on 3/17/25.
Plan of correction
The state did not require a plan of correction for this citation.
1110Res Care Srvs-Min Srvs Res AgrS/S E▼
Findings
Based on record review, interview, and observations the residence failed to provide a physically safe environment,to include reducing the risk of potential hazards in the physical environment affecting two of nine sample residents(#12 and Former Resident #17). (Cross-reference U0430, U1010, U1150, U1068 and U2232)Specifically, Resident #12 was transferred to the emergency department via ambulance on 7/30/25 due to anattempted suicide by self-inflicted lacerations to his left arm and abdomen. Resident #12 returned to theresidence on 8/7/25. On 8/12/25, the resident care coordinator stated that the interventions for Resident #12 inplace to prevent further suicide attempts included removing harmful objects from Resident #12's room, such asrazor blades, along with continued two-hour checks. An observation of Resident #12's room on 8/12/25 revealed arazor blade on the bathroom sink that he and his roommate shared. This failure created an immediate jeopardyrisk of serious harm or death to Resident #12. On 8/12/25, the department directed the residence to providewritten evidence that the risk had been removed. Findings Include: 1. Record ReviewA change of condition assessment, dated 7/18/25 read that Resident #12 would receive daily checks every twohours at which time staff members would ensure that Resident #12 was hydrating and would address any fall risks. They did not include suicidal ideations or behavioral issues in the assessment. An observation note, dated 7/30/25 at 12:15 a.m., read that residence staff found Resident #12 in his roomattempting suicide. The observation read that Resident #12 had self-inflicted lacerations to his left arm andAbdomen. A hospital note, dated 7/30/25, read that Resident #12 was admitted to the hospital following suicidal ideations,laceration of left forearm, and laceration of the abdomen. A hospital note, dated 8/1/25, read that Resident #12 "attempted to un-alive himself with lacerations to his leftforearm and abdominal with a knife and a razor."An observation note, dated 8/7/25, read that Resident #12 returned to the residence and that the residencewould continue to do two hour checks on Resident #12. A care service update dated 8/11/25 read that Resident #12 had a history of depression and read: "Observe andreport to LN any hopelessness/despair, sleep disturbance, change of energy level, lack of motivation, or thoughtsof harming self. If a resident appears sad, fearful, self isolating, is giving away belongings, having mood swings,making statements of despair or suicidal desire, report to the nurse, coordinator, or ED". A care plan, dated 8/12/25, read that Resident #12 would not obtain access to harmful objects. They did notindicate what the harmful objects were
2. InterviewOn 8/12/25 at approximately 10:30 a.m., the resident care coordinator stated that the interventions that wereplaced to protect Resident #12 included two-hour checks throughout the day and removal of harmful objects fromhis room, such as razor blades. She stated they were doing room checks to ensure that there were no harmfulobjects like razor blades present. 3. ObservationsOn 8/12/25 at approximately 11:00 a.m., a tour of Resident #12's room revealed a razor blade lying on thebathroom sink that he and his roommate shared. The investigation established that the findings above placed Resident #12 at immediate jeopardy risk for seriousharm or death. The residence was directed to provide the department with written evidence that the risk hadbeen removed. Part 3.13 of the Chapter VII regulations require residences to immediately correct thecircumstances that gave rise to the immediate jeopardy situation. On 8/12/25 at 1:23 p.m., the HWD (Health and Wellness Director) submitted written evidence that read inpertinent part: "(The residence will) remove all sharp objects from shared space, including razors and silver wear. Replace razors with electric razors and silver wear with plastic wear (silver). Residents (#12) room has been swept,with all sharp objects, including razors and silver wear being removed from shared spaces. Electric razors providedto resident (#12) and room mate and plastic wear being provided. Resident (#12) will have plastic silverware in thedining room for all meals, as well. POA of both residents have approved this. Safety checks to be updated toinclude checking shared spaces, such as bathroom and kitchen for sharp objects and documenting finding andremoval. Safety checks have been updated to include documentation and include sweep of shared spaces anddocumentation of findings. Performance monitoring tool: leadership will check twice a week x2 weeks, thenweekly x4 weeks, and then monthly x6 months. Leadership staff to monitor for compliance, with results beingforwarded to the QA committee for review and recommendations."However, the written evidence did not indicate the risk had been removed because it did not contain a timeframethat all staff would be trained on the parameters of Resident #12's changes and monitoring elements or whowould be performing the safety checks on Resident #12. Additionally, the frequency of the safety checks,symptoms staff members would look for, actions staff would take if symptoms were recognized, who would benotified of Resident #12's condition, where it would be documented, who would train staff, and when trainingwould be completed. Furthermore, details outlining if Resident #12 and his roommate approved of the changesmade in the plan, were not added. On 8/12/25 at approximately 2:46 p.m., the HWD submitted additional evidence that read in pertinent part: "Bothresident in compliance and agreement, as noted with signatures on this form and note is included in both chartsto acknowledge approval as well. If either resident refuses to continue to comply with interventions, residents willbe given the option of upgrading to a private apartment. Q2h safety checks to be updated to include checkingshared spaces, such as bathroom and kitchen for sharp objects. Med tech and caregivers will document findingsand removal of any dangerous objects. Resident (#12) continues on health checks qshift to include observingchanges in mental status or mood and/or behavior. Staff to report any s/s of depression, changes in mood, harmfulbehavior or thoughts of suicide to PCP, HWD, ED and POA immediately, as well as providing protective oversight and sending resident (#12) out for further care. Resident will also be provided the suicide hotlinenumber ...Resident (#12) safety to be reassessed after this time period (7.5 months) if resident (#12) continues toshow s/s of suicidal ideation, 1:1 protective oversight will be required. In service to be completed by 8/13/25."However, the written evidence did not indicate the risk had been removed because it did not include where safetychecks would be documented. It also had abbreviated jargon that the department requested be clarified. On 8/12/25 at approximately 3:09 p.m., the HWD submitted additional evidence that read in pertinent part:"Every two hour safety checks to be updated to include checking shared spaces, such as bathroom and kitchen forsharp objections ... documentation of findings in residents' observations used in conjunction with Health checksbeing done every shift. Resident (#12) continues on health checks every shift ..." The immediate jeopardy for Resident #12 was removed on 8/12/25 at approximately 3:09 p.m. Similar deficient practice was found for Former Resident #17.
Plan of correction · submitted by the facility
Preparation and execution of this response and plan of correction does not constitute an admission or agreement by the provider of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The plan of correction is prepared and/or executed solely because the provisions of federal and state law require it. For the purposes of any allegation that the facility is not in substantial compliance with federal requirements of participation, this response and plan of correction constitutes the facility's allegation of compliance in accordance with section 7305 of the state operations manual. U1110 – Res Care Services Address how corrective action will be accomplished for the residents found to have been affected by the deficient practice. The community immediately sent resident #12 to hospital and placed on 2-hour monitoring in room upon return. Room swept for items of harm. Secondary resident in shared room had items of harm removed and given safe items by community with his permission. Resident #17 had passed unrelated to safety issue prior to the 8/12/25 survey completion. Was placed on 2-hour checks at the time of safety issue. Family was seeking secured placement at that time. The community will submit required qualifications for intermediate condition – consultant to the Department prior to the October 3rd deadline for approval. Address how the facility will identify other residents having the same potential to be affected by the same deficient practice. All residents have potential to be affected by physically unsafe environment. A complete audit conducted on 9/10 revealed no other residents with suicidal ideation and 1 resident with elopement tendencies. Interventions put in place for elopement risk on 8/21/2025. Resident is currently at end of life with no exit-seeking behaviors. Address what measures will be put into place or systemic changes made to ensure the deficient practice will not recur. The community conducted education on elopement and suicidal ideation on 8/12/25. Continuing education to all caregivers will be completed by 9/26/25. Education to ED and HWD will be provided by Regional Nurse by 9/26/25. Facility will audit ECP Notes for documented elopement and suicidal ideation 2 x week for 1 month, twice monthly for 2 months based on continued compliance. Indicate how the facility plans to monitor its performance to make sure that solutions are sustained. ED or designee to present findings from audits to QMP committee. The QMP committee will evaluate the effectiveness of the plan based on identified trends and implement additional interventions as needed, to ensure continued compliance, monthly for 3 months, then reassess the need for continued monitoring based on compliance. ED is responsible for implementing and sustaining recommendations made by QMP committee. Regional Nurse has reviewed and approved plan of correction. Date Corrective Action Taken: 9/26/25
1150Res Care Srvs-Res CPS/S D▼
Findings
Based on record review and interview the residence failed to detail specific personal service needs andpreferences along with staff tasks necessary to meet those needs affecting four of nine sample residents (#12, #14,Former Resident #16, and Former Resident #17). (Cross-reference U1010, U1110, and U2232)Specifically, Resident #12 entered the residence as a high-risk fall resident on 4/25/25. Resident #12 then continued to have frequent falls with injuries, such as bruising and a broken rib, between 6/23/25 and 7/30/25. During that time the residence performed multiple updates to care plans and assessments but did not include specific personal interventions for falls or directions to staff tailored to Resident #12 and his fall patterns. Additionally, three other sample residents, #14, Former Resident #16, and Former Resident #17, also had frequent falls with injuries and the residence failed to update care plans for all three additional sample residents with specific personal interventions for falls or directions to staff. Resident #14 had a fall on 4/4/25, resulting in being sent to the hospital; no interventions or precautions were added to his care plan for how confusion or an unsteady gait contributed to the fall. Former Resident #16 sustained a right shoulder fracture after a fall on 4/13/25. Former Resident #17 sustained multiple falls, bruising and pain when he fell upon elopement from the residence. This deficiency was cited previously during a state licensure survey 2/4/25. Although the facility corrected thedeficiency, based on the findings below, the facility has not maintained compliance with this regulatoryrequirement. Findings Include
1. Record ReviewResident #12 was admitted to the residence on 4/25/25 with a diagnosis of Parkinson's disease, chronic pain, andrespiratory arrest. On 4/25/25 an initial assessment for Resident #12 was completed. The residence noted that Resident #12 was ahigh fall risk and that staff were to perform frequent safety checks and alert the licensed nurse to any observablechanges in Resident #12's condition. On 6/23/25 a physician assessment read that Resident #12's family reported many falls at his home in the pastyear and that Resident #12 fell on 6/23/25 in the residence. On 7/1/25 a change of condition assessment read to increase safety checks to 10:00 a.m., 3:00 p.m., and 8:00 p.m.daily to help to keep Resident #12 hydrated. The assessment did not note specific interventions for falls afterResident #12 fell on 6/23/25. On 7/3/25 an observation note read that Resident #12 had an unwitnessed fall. On 7/14/26 an observation note read that Resident #12 had an unwitness fall. On 7/14/25 a physician report stated that Resident #12 fell and hit his head and had an area of swelling on his leftforehead and was sent to the emergency room. On 7/14/25 an emergency room visit note read that Resident #12 was admitted to the hospital for a CT scan forhead trauma due to a fall that occurred at his residence. On 7/17/24 an observation note read that Resident #12 had an unwitnessed fall. On 7/18/25 an observation note read that Resident #12 had an unwitnessed fall. On 7/18/25 a change of condition assessment was performed. The changes made included an increase infrequency of falls and increased checks to every two hours daily. Use of a walker and pressing a pendant wasrecommended. The assessment did not note specific interventions for falls. On 7/21/25 an observation note read that Resident #12 had an unwitnessed fall. On 7/21/25 a medical encounter note read that Resident #12 sustained multiple falls over the last two weeks. Thenote read that Resident #12 had a rib fracture. On 7/26/25 an observation note read that Resident #12 lost his balance and fell in the restroom, and that hecontinued to show signs and symptoms of confusion. On 7/30/25 a care plan did not note any information for fall risk and interventions specific to Resident #12 and hisfrequent falls. 2. InterviewOn 8/12/25 at approximately 10:30 a.m., the resident care coordinator stated that Resident #12 was encouragedto use his pendant and walker to prevent falls. She stated that updates to interventions would be in theassessment and care plan. On 8/12/25 at approximately 2:30 p.m., the administrator stated that she did not believe that Resident #12'sfrequent falls were a safety concern. She stated that she expected care plans and assessments to be updated withinterventions and thought that they already had been. On 8/12/25 at approximately 2:30 p.m., the HWD stated that this was not corrected because the residence wasworking on updating assessments and care plans and just had not got to it yet. Similar deficient practice was found for Resident #14, Former Resident #16, and Former Resident #17.
Plan of correction · submitted by the facility
U1150 – Res Care PlansAddress how corrective action will be accomplished for the residents found to have been affected by the deficient practice. The community updated care plans for residents #12 and #14 on 8/12/25. Residents #16 and #17 were no longer at facility during 8/12/25 survey. The community will submit required qualifications for intermediate condition – consultant to the Department prior to the October 3rd deadline for approval. Address how the facility will identify other residents having the same potential to be affected by the same deficient practice. All residents have potential to be affected by failing to detail specific personal needs. A random audit of 5 resident care plans have been conducted weekly beginning 8/12/25 revealing 15 out 20 missing specific care plans. Care Plans updated as audits completed. Address what measures will be put into place or systemic changes made to ensure the deficient practice will not recur. The community will conduct audits of all care plans until every resident is reviewed to ensure detailed specific personal needs and any change of conditions by 9/26/25. Education to ED and HWD will be provided by Regional Nurse by 9/26/25. Facility will audit ECP Notes for care plans 2 x week for 1 month, twice monthly for 2 months based on continued compliance. Indicate how the facility plans to monitor its performance to make sure that solutions are sustained. ED or designee to present findings from audits to QMP committee. The QMP committee will evaluate the effectiveness of the plan based on identified trends and implement additional interventions as needed, to ensure continued compliance, monthly for 3 months, then reassess the need for continued monitoring based on compliance. ED is responsible for implementing and sustaining recommendations made by QMP committee. Regional Nurse has reviewed and approved plan of correction. Date Corrective Action Taken: 9/26/25How will the facility ensure specific personal service needs and preferences along with staff tasks necessary to meet those needs for members following a change of condition?HWD will pull all necessary information from the PPOC upon move in and enter fall risk factors into the care plan in ECP. Additionally, with all falls, HWD or designee will ensure that personalized interventions, related to details of each fall, are added to the care plan with a date of the fall, so these interventions are easily identified on the Care Plan for team members to read and review. Any change in care plan due to change of condition will be discussed at daily change over for team members. The care team members will sign in to each daily shift change meeting, verifying that they are aware of the change in the care plan and resident needs. Audits will be conducted 2 X week for 1 month and 2 X month for 2 months until all files are incompliance
1568Med/Med Adm-Ordrs Cmpy w/OrdrsS/S B▼
Findings
Based on record review and interview, the residence failed to comply with authorized practitioner ordersassociated with medication administration except for those medications which a resident self-administer, affectingthree ( #7, #8 and #15) sample residents. (Cross-reference U1604)This deficiency was cited previously during a state licensure survey 2/4/25. Although the facility corrected thedeficiency, based on the findings below, the facility has not maintained compliance with this regulatoryrequirement. Resident #7 admitted to the residence on 3/8/22, diagnoses included osteoarthritis. A written practitioners order, initially dated 4/7/22 and updated on 6/2/25, directed the residence to administerdiclofenac sodium 1% gel topically to the right hip three times daily. However, the July 2025 medicationadministration records (MAR) read the medication was out of stock and not administered at 8:00 a.m. or 2:00 p.m.or 7/3 and 7/4. On 8/12/25 at 3:10 p.m., the resident care coordinator (RCC) said after the residence was cited for this in Februaryof 2025 a process was developed for ordering or obtaining medication before running out of stock. The RCC said he was unsure why the process had not been successful. On 8/12/25 at 4:00 p.m. the administrator said the residence was responsible for complying with practitionerorders and was unaware the process had not been successful. Similar deficient practice was found for resident's #8 and #15.
Plan of correction · submitted by the facility
U1568 – Med Orders Address how corrective action will be accomplished for the residents found to have been affected by the deficient practice. The community corrected orders for residents #7, #8, #15 immediately on 8/12/25. Community has since changed the self-administered medications to community administer medications. The community will submit required qualifications for intermediate condition – consultant to the Department prior to the October 3rd deadline for approval. Address how the facility will identify other residents having the same potential to be affected by the same deficient practice. All residents have potential to be affected by failing to comply with authorized practitioner orders. A complete audit conducted weekly medications revealed 8 missing medication administration. All corrected at time of discovery. Address what measures will be put into place or systemic changes made to ensure the deficient practice will not recur. The community conducted education on Medication Orders on 8/13/2025. Continuing Education to all caregivers was provided on 8/13/2025 and will be provided again by Regional Nurse by 9/26/2025. Facility will conduct audits 2 x week for 1 month, once weekly for 2 months Indicate how the facility plans to monitor its performance to make sure that solutions are sustained. ED or designee to present findings from audits to QMP committee. The QMP committee will evaluate the effectiveness of the plan based on identified trends and implement additional interventions as needed, to ensure continued compliance, monthly for 3 months, then reassess the need for continued monitoring based on compliance. ED is responsible for implementing and sustaining recommendations made by QMP committee. Regional Nurse has reviewed and approved plan of correction. Date Corrective Action Taken: 9/26/25
1604Med/Med Adm-Rcrd Kpng Qrtly AuditS/S B▼
Findings
Based on record review and interview the residence failed to document, investigate, and resolve irregularities of the medication administration record audit affecting 110 current residents. (Cross-reference U1568)This deficiency was cited previously during a state licensure survey 2/4/25. Although the facility corrected the deficiency, based on the findings below, the facility has not maintained compliance with this regulatory Requirement. Findings include:The following medications were noted on the various medication audit cart forms were found to have irregularities with no evidence of an investigation on the following dates:7/29/25 for cart #200, there were loose pills in the medication cart. The notes read, "loose pills destroyed, med cart good otherwise."7/29/25 for cart #400, there were expired or discontinued medications found in the cart. The notes read, "there was one expired medication removed and destroyed. Otherwise the medication cart was good."6/30/25 for cart #200, the medication cart was disorganized, some medications had excessive quantities of medications, and multiple loose pills were found in the cart. The notes read, "organized cart ...removed excessive quantity, and destroyed loose pills in cart."6/30/25 for cart #300, the medication cart has excessive quantities of medications. The notes read, "cart was exceptional, besides finding a few PRN medications that were expired or discontinued. They were removed from the cart."6/30/25 for cart #400, the medication cart audit did not document anything amiss. However, the notes read, "all expired and discontinued medications removed, there were only a couple. Some medications had excessive quantities; those were also removed. Other than that, the med cart was good."The residence was asked to provide investigations for the irregularities listed above. On 8/12/25 at approximately 3:30 p.m., the assisted living care coordinator (ALCC) stated that he did the medication audits, and the health and wellness director reviewed them. He continued to say that he was unaware that the audits needed to include the "who, why, etc." of the investigation and a description of the medications moving forward. On 8/12/25 at approximately 4:45 p.m., during the exit interview, the ALCC stated they believed they corrected the citation because when they were cited, they did not do any medication audits. He also said that he believed it was not corrected due to the residence's failure to train him on all the elements and details that needed to be completed in an investigation of a medication audit.
Plan of correction · submitted by the facility
U1604 – Med Administration Address how corrective action will be accomplished for the residents found to have been affected by the deficient practice. The community has corrected the audit procedure to include - whose medication, what the medication was, when it was destroyed and why on 8/13/2025. Community will review, document, investigate and resolve irregularities of the medication administration record audit affecting 110 current residents. The community will submit required qualifications for intermediate condition – consultant to the Department prior to the October 3rd deadline for approval. Address how the facility will identify other residents having the same potential to be affected by the same deficient practice. All residents have potential to be affected by failing to document medication irregularities. A complete medication audit conducted weekly revealed 8 missing medications. Address what measures will be put into place or systemic changes made to ensure the deficient practice will not recur. The community conducted education on Medication and Medication administration on 8/13/2025. Continuing Education to all caregivers was provided on 8/13/2025 and will be provided again by Regional Nurse by 9/26/2025. Facility will audit all 4 building medication carts 2 x week for 1 month, once weekly for 2 months. Indicate how the facility plans to monitor its performance to make sure that solutions are sustained. ED or designee to present findings from audits to QMP committee. The QMP committee will evaluate the effectiveness of the plan based on identified trends and implement additional interventions as needed, to ensure continued compliance, monthly for 3 months, then reassess the need for continued monitoring based on compliance. ED is responsible for implementing and sustaining recommendations made by QMP committee. Regional Nurse has reviewed and approved plan of correction. Date Corrective Action Taken: 9/26/25
2232HIR-Cntnt AnnllyS/S B▼
Findings
Based on record review and interview the residence failed to ensure each resident had an updated face sheet with the required components, affecting two current (#12 and #13) and one former #17 resident(s). (Cross-referenceU1110 and U1150)Resident #13 was admitted to the residence on 5/19/25, no diagnoses were listed on the facesheet. An external provider's progress note, dated 8/1/25, read Resident #13 had a past medical history of Alzheimer'sdisease, constipation, gastroesophageal reflux disease, bradycardia and hypertension. On 8/12/25 at 3:10 p.m., the resident care coordinator (RCC) said it was difficult to retrieve documented diagnosesfrom some practitioners. Specifically for Resident #13, the RCC said adding the diagnoses to the facesheet was anoversight. On 8/12/25 at 4:00 p.m., the administrator said existing and new diagnoses were expected to be added to the residents' facesheet sheets. Similar deficiency was found for Residents #12 and #17.
Plan of correction · submitted by the facility
U2232 – Face Sheets Address how corrective action will be accomplished for the residents found to have been affected by the deficient practice. The community updated care plans for residents #12 and #13 on 8/12/25. Resident #17 was no longer at facility during 8/12/25 survey. The community will submit required qualifications for intermediate condition – consultant to the Department prior to the October 3rd deadline for approval. Address how the facility will identify other residents having the same potential to be affected by the same deficient practice. All residents have potential to be affected by failing to complete each resident face sheet. A complete audit conducted on 8/13/2025 revealed 25 missing required documentation on the facesheet. Facesheets updated as audits completed. Address what measures will be put into place or systemic changes made to ensure the deficient practice will not recur. The community will conduct audits of all face sheets until every resident is reviewed to ensure detailed specific information and any change of conditions by 9/26/25. Education to RCC, ED and HWD will be provided by Regional Nurse by 9/26/25. Indicate how the facility plans to monitor its performance to make sure that solutions are sustained. ED or designee to present findings from audits to QMP committee. The QMP committee will evaluate the effectiveness of the plan based on identified trends and implement additional interventions as needed, to ensure continued compliance, monthly for 3 months, then reassess the need for continued monitoring based on compliance. ED is responsible for implementing and sustaining recommendations made by QMP committee. Regional Nurse has reviewed and approved plan of correction. Date Corrective Action Taken: 9/26/25 How will the facility ensure that incoming residents will have facesheets in place, as required. HWD will pull all necessary information from the Physicians Plan of care and enter it onto the community facesheet in ECP upon arrival of new resident. Audits will be conducted 1 X week for 1 month and 2 X month for 2 months until all files are in compliance
9999Final ObservationsSurveyor note2 building records▼
Findings · record 1 of 2
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Findings · record 2 of 2
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.22.35 Assisted living residences shall comply with the Colorado Clean Indoor Air Act at Sections 25-14201 through 25-14-209, C.R.S.
Plan of correction
The state did not require a plan of correction for this citation.
8/12/2025Licensure Complaint · ID OMQ3115 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A licensure complaint, prompted by #CO40697 and #CO40662, was completed on 8/12/25. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0430Rpt Req-Occ RprtS/S A▼
Findings
Based on record review and interview, the residence failed to comply with occurrence reporting required by state law, affecting one of nine sample residents (#17). (Cross-reference U1010 and U1110)Findings include:1. Referencea. According to the Occurrence Reporting Manual, dated May 2018, "Any time that a resident or patient of the facility cannot be located following a search of the facility, the facility grounds, and the area surrounding the facility and there are circumstances that place the resident's health, safety or welfare at risk or, regardless of whether such circumstances exist, the patient." Section 25-1-124 (2)(c), C.R.S. One element needed: At risk and missing after search conducted."At risk: a patient or resident of a facility who is susceptible to mistreatment, self-neglect, or exploitation because s/he is unable to perform or obtain services necessary for his or her health, safety, or welfare, or lacks sufficient understanding or capacity to make or communicate responsible decisions concerning his or her person or affairs. 2. Resident #17 was admitted to the residence on 2/16/25 with a diagnosis of dementia. An external practitioner's assessment completed on 3/19/25 by Resident #17's practitioner read that Resident #17 needed to be in a secure environment. Two occurrence report documents were provided onsite by the residence. Neither occurrence included the elopement of Resident #17 on 4/13/25. On 4/13/25 an observation note read that Former Resident #17 had an increased decline with cognitive behavior. It stated that Former Resident #17 left the community and fell while he was out, and a motorist stopped him andtook him to his former family home. The note stated that the power of attorney would begin looking for memorycare. On 8/11/25, the department database revealed that the residence reported no occurrences on or around 4/13/25. On 8/12/25 at 4:18 p.m., during the exit interview, the administrator stated she did not have an answer as to why the first elopement was not reported to the state health department. She added that the only thing she could think of was that the residence was not aware of Resident 17's diagnosis of dementia. She continued to add that the staff and family did look for the resident back then too. On 8/12/25 at approximately 4:22 p.m., the resident service coordinator (RCC) stated that the residence failed to ask the provider for clarification when the practitioner assessment was received back in March. The health and wellness director added that she would expect that the facility would have asked the practitioner for clarification but she had not been hired at the residence yet to ensure this was completed.
Plan of correction · submitted by the facility
U0430 – Reporting requirements – Occurrence ReportingAddress how corrective action will be accomplished for the residents found to have been affected by the deficient practice. Resident #17 had passed away, unrelated to safety issue, prior to the 8/12/25 survey completion. Resident #17 had been placed on 2-hour checks at the time of safety issue. Family was seeking secured placement at that time. The community will submit required qualifications for intermediate condition – consultant to the Department prior to the October 3rd deadline for approval. Address how the facility will identify other residents having the same potential to be affected by the same deficient practice. All residents have potential to be affected by physically unsafe environment. A complete audit on 9/10 revealed 1 resident with elopement tendencies. Interventions were put in place for elopement risk on 8/21/2025. This resident is currently at end of life with no exit-seeking behaviors. Address what measures will be put into place or systemic changes made to ensure the deficient practice will not recur. The community conducted education on elopement on 8/12/25. Continuing education to all staff will be completed by 9/26/25 by the HWD or designee. Re-education will be provided to ED and HWD on the CDPHE Occurrence Reporting Manual and the need to report incidents as the Manual requires. This re-education will be completed by Regional Nurse by 9/26/25. Executive Director or designee will complete performance monitoring by reviewing Progress Notes and Incident Reports for documented elopement/exit seeking behavior 2 times a week for 1 month, twice monthly for 2 months based on continued compliance. Indicate how the facility plans to monitor its performance to make sure that solutions are sustained. Executive Director or designee to present findings from audits to QMP committee. The QMP committee will evaluate the effectiveness of the plan based on identified trends and implement additional interventions as needed, to ensure continued compliance, monthly for 3 months, then reassess the need for continued monitoring based on compliance. ED is responsible for implementing and sustaining recommendations made by QMP committee. Regional Nurse has reviewed and approved plan of correction. Date Corrective Action Taken: 9/26/25
1010Res Ad/D/C-MoveIn CritS/S C▼
Findings
Based on record review and interview the residence failed to discharge Former Resident #17 who required moreservices that could be routinely provided by the assisted living residence, affecting one of nine sample residents.(Cross-reference U0430, U1110, and U1150)Specifically, Former Resident #17 entered the residence on 2/16/25 and on 3/19/25 a signed practitioner'sstatement read that Former Resident #17 required a secure environment; the residence did not have a securedenvironment. A physician notification dated 4/7/25 read that Former Resident #17 eloped from the residence andhad a fall which resulted in pain to his right shoulder joint. On 4/10/25 Former Resident #17 sustained a fall in theresidence. On 4/11/25 a change of condition assessment read that Former Resident #17 was a moderate risk forfalls and that two hour checks of Former Resident #17 would be performed daily. On 4/13/25 Former Resident #17eloped from the facility, was found by a motorist and his family member and then returned to the residence. Thechange of condition assessment performed on 4/17/25 had no mention of elopement or wandering behaviors aswell as the correlating care plans. On 5/17/25 Former Resident #17 eloped from the residence and was found by acyclist on an urban trail unconscious. Former Resident #17 was taken to the emergency department and placed inintensive care a few days later Former Resident #17 died of blunt force head trauma. Findings Include
1. Record ReviewFormer Resident #17 was admitted to the residence on 2/16/25. On 3/19/25 a signed practitioners statement stated that Former Resident #17 required a secure environment. On 4/7/25 a signed physician notification read that Former Resident #17 eloped from the residence and had a fallwhile out, which resulted in pain in his right shoulder joint. On 4/10/25 an observation note read that Former Resident #17 sustained a fall. On 4/11/25 a change of condition assessment was performed. The assessment noted a change of condition due tofalls. Fall risk interventions were changed to moderate risk. Two hour safety checks were started throughout theDay. On 4/13/25 an observation note read that Former Resident #17 had an increased decline with cognitive behavior. It stated that Former Resident #17 left the community and fell while he was out, and a motorist stopped him andtook him to his former family home. The note stated that the power of attorney would begin looking for memorycare. Between 4/13/25 and 5/17/25 no updated care plan or assessment mentioned a change in behaviors or updatedInterventions to prevent Former Resident #17 from eloping. A death certificate dated 5/23/25, read that Former Resident #17's cause of death was blunt force head trauma. An autopsy report dated 5/24/25, read that a final diagnosis of Former Resident #17 was Blunt fore head traumaand dementia and blood thinner use for atrial fibrillation. On 6/1/25 an observation note read that Former Resident #17 eloped from the facility on 5/17/25. A police report dated 6/13/25, read that Former Resident #17 was found on an urban trail after falling. It statedthat Former Resident #17 was taken to the emergency department, where he was then placed in the intensivecare unit. An updated police report dated 6/18/25, read that an interview with the residence administrator revealed thatwhile Former Resident #17 did not enter the residence with a diagnosis of dementia, the administrator recognizedearly on that Former Resident #17 had signs and symptoms of dementia. The administrator continued to informthe police officer that there were two cases of elopement from the residence. The administrator emphasized tothe officer that the residence was not a memory care facility and did not provide 24-hour supervision forResidents. 2. InterviewOn 8/11/25 at approximately 9:30 a.m., a family member of Former Resident #17 stated that Former Resident #17was placed in the residence because while living at his family home, he eloped and fell, and his family wasconcerned that it would happen again. They stated that when Former Resident #17 arrived at the residence, heeloped twice. The first time he returned to his family home by a motorist taking him there and then was takenback to the residence by another family member. The second elopement resulted in his death. On 8/12/25 at approximately 10:30 a.m., the resident care coordinator stated that wandering behaviors andelopement risk would be noted in the care plan and assessment with interventions in the care plan andassessments. She stated that after the residence staff recognized that Former Resident #17 was a better fit formemory care, they spoke with his power of attorney about moving him to a more secure environment. She statedthat they continued the two hour checks that were already in place from his fall assessment as a means to ensurehe did not elope and that staff were expected to inform the nurse if they recognized that he was declining further. She stated that she expected Former Resident #17's power of attorney to find an alternative residence, with asecure environment, for Former Resident #17.
Plan of correction · submitted by the facility
U1010 – Resident Admission/Discharge – Move in CriteriaAddress how corrective action will be accomplished for the residents found to have been affected by the deficient practice. Resident #17 had passed unrelated to safety issue prior to the 8/12/25 survey completion. Resident #17 was placed on 2-hour checks at the time of safety issue. Family was seeking secured placement at that time. The community will submit required qualifications for intermediate condition – consultant to the Department prior to the October 3rd deadline for approval. Address how the facility will identify other residents having the same potential to be affected by the same deficient practice. All residents have potential to be affected by retaining residents who require more services than can be proved in an assisted living residence. A complete audit of all residents was conducted on 9/10, which revealed 1 resident with exit seeking behaviors in the past. Interventions were put in place for elopement risk on 8/21/25. This resident is currently at end of life with no exit-seeking behaviors. Address what measures will be put into place or systemic changes made to ensure the deficient practice will not recur. The community conducted education on elopement on 8/12/25. Continuing education to all staff will be completed by 9/26/25. Executive Director and HWD will be re-educated by the Regional Nurse on the regulations related to discharging residents whose needs can no longer be met by the community after a change in condition. This re-education will also include the need to read all Provider notes as they are completed to ensure that any new recommendations can be followed up on. This re-education will be completed by the Regional Nurse by 9/26/25. The Executive Director or designee will complete performance monitoring by reviewing Progress Notes and Incident Reports for documented elopement risks 2 X week for 1 month, twice monthly for 2 months based on continued compliance. Indicate how the facility plans to monitor its performance to make sure that solutions are sustained. Executive Director or designee will present findings from audits to QMP committee. The QMP committee will evaluate the effectiveness of the plan based on identified trends and implement additional interventions as needed, to ensure continued compliance, monthly for 3 months, then reassess the need for continued monitoring based on compliance. ED is responsible for implementing and sustaining recommendations made by QMP committee. Regional Nurse has reviewed and approved plan of correction. Date Corrective Action Taken: 9/26/25
1068Res Ad/D/C-D/C Evl Re-Ad/D/CS/S A▼
Findings
Based on record review and interview the residence failed to evaluate a resident after transfer and discharge toanother health care entity for additional care prior to re-admission to the residence affecting one of nine sampleresidents. (#12) (Cross-reference U1110)Findings Include
1. Record ReviewResident #12 was admitted to the residence on 4/25/25 with a diagnosis of Parkinson's disease, chronic pain, andrespiratory arrest. An assessment dated 7/1/25, did not include details of Resident #12's mental health. On 7/30/25 an observation note read that Resident #12 was found in his room with self inflicted laceration to hisleft arm and to his abdomen and that Resident #12 was sent to the emergency department. A hospital note, dated 7/30/25, read that Resident #12 was admitted to the hospital following suicidal ideations,laceration of left forearm and laceration of the abdomen. A hospital note, dated 8/1/25, read that Resident #12 "attempted to un-alive himself with lacerations to his leftforearm and abdominal with a knife and a razor."An observation note, dated 8/7/25, read that Resident #12 returned to the residence and that the residencewould continue to do two hour checks on Resident #12. There was no assessment performed after Resident #12 returned from the hospital on 8/7/25. 2. InterviewOn 8/12/25 at approximately 2:30 p.m., the HWD stated that assessments and care plans were not updated andcurrent because the residence was working on updating assessments and care plans and just had not got to it yet. She stated that an assessment should have been completed upon Resident #12's return from the hospital.
Plan of correction · submitted by the facility
U1068 – Resident Admission/Discharge – Evaluation Re-Admission/DischargeAddress how corrective action will be accomplished for the residents found to have been affected by the deficient practice. Resident #12 admitted to the community on 4/25/25 with no diagnosis of mental health. After discharge from the hospital on 8/7/25 resident #12 was placed on 2-hour monitoring in room due to suicidal ideation. Room swept for items of harm. The Regional Nurse will educate the HWD and her Resident Care Coordinators to complete a re-assessment of each resident returning from the hospital or rehabilitation facility. The community will submit required qualifications for intermediate condition – consultant to the Department prior to the October 3rd deadline for approval. Address how the facility will identify other residents having the same potential to be affected by the same deficient practice. All residents have potential to be affected by community failing to re-evaluate a resident after transfer and discharge back to the community. A complete audit conducted on 9/10 revealed no other resident with suicidal ideation. Address what measures will be put into place or systemic changes made to ensure the deficient practice will not recur. The community conducted education on suicidal ideation on 8/12/25 as well as proper documentation needed upon return to community. Continuing education to all caregivers and staff will be completed by 9/26/25. Executive Director and HWD will be re-educated on the need to re-assess residents prior to returning to the community from the hospital or rehabilitation facility to ensure the community is able to meet the needs of the resident. This re-education will be completed by the Regional Nurse by 9/26/25. Facility will audit ECP Notes for documented suicidal ideation 2 X a week for 1 month, twice monthly for 2 months based on continued compliance. Indicate how the facility plans to monitor its performance to make sure that solutions are sustained. ED or designee to present findings from audits to QMP committee. The QMP committee will evaluate the effectiveness of the plan based on identified trends and implement additional interventions as needed, to ensure continued compliance, monthly for 3 months, then reassess the need for continued monitoring based on compliance. ED is responsible for implementing and sustaining recommendations made by QMP committee. Regional Nurse has reviewed and approved plan of correction. Date Corrective Action Taken: 9/26/25
1110Res Care Srvs-Min Srvs Res AgrS/S E▼
Findings
Based on record review, interview, and observations the residence failed to provide a physically safe environment,to include reducing the risk of potential hazards in the physical environment affecting two of nine sample residents(#12 and Former Resident #17). (Cross-reference U0430, U1010, U1150, U1068 and U2232)Specifically, Resident #12 was transferred to the emergency department via ambulance on 7/30/25 due to anattempted suicide by self-inflicted lacerations to his left arm and abdomen. Resident #12 returned to theresidence on 8/7/25. On 8/12/25, the resident care coordinator stated that the interventions for Resident #12 inplace to prevent further suicide attempts included removing harmful objects from Resident #12's room, such asrazor blades, along with continued two-hour checks. An observation of Resident #12's room on 8/12/25 revealed arazor blade on the bathroom sink that he and his roommate shared. This failure created an immediate jeopardyrisk of serious harm or death to Resident #12. On 8/12/25, the department directed the residence to providewritten evidence that the risk had been removed. Findings Include: 1. Record ReviewA change of condition assessment, dated 7/18/25 read that Resident #12 would receive daily checks every twohours at which time staff members would ensure that Resident #12 was hydrating and would address any fall risks. They did not include suicidal ideations or behavioral issues in the assessment. An observation note, dated 7/30/25 at 12:15 a.m., read that residence staff found Resident #12 in his roomattempting suicide. The observation read that Resident #12 had self-inflicted lacerations to his left arm andAbdomen. A hospital note, dated 7/30/25, read that Resident #12 was admitted to the hospital following suicidal ideations,laceration of left forearm, and laceration of the abdomen. A hospital note, dated 8/1/25, read that Resident #12 "attempted to un-alive himself with lacerations to his leftforearm and abdominal with a knife and a razor."An observation note, dated 8/7/25, read that Resident #12 returned to the residence and that the residencewould continue to do two hour checks on Resident #12. A care service update dated 8/11/25 read that Resident #12 had a history of depression and read: "Observe andreport to LN any hopelessness/despair, sleep disturbance, change of energy level, lack of motivation, or thoughtsof harming self. If a resident appears sad, fearful, self isolating, is giving away belongings, having mood swings,making statements of despair or suicidal desire, report to the nurse, coordinator, or ED". A care plan, dated 8/12/25, read that Resident #12 would not obtain access to harmful objects. They did notindicate what the harmful objects were
2. InterviewOn 8/12/25 at approximately 10:30 a.m., the resident care coordinator stated that the interventions that wereplaced to protect Resident #12 included two-hour checks throughout the day and removal of harmful objects fromhis room, such as razor blades. She stated they were doing room checks to ensure that there were no harmfulobjects like razor blades present. 3. ObservationsOn 8/12/25 at approximately 11:00 a.m., a tour of Resident #12's room revealed a razor blade lying on thebathroom sink that he and his roommate shared. The investigation established that the findings above placed Resident #12 at immediate jeopardy risk for seriousharm or death. The residence was directed to provide the department with written evidence that the risk hadbeen removed. Part 3.13 of the Chapter VII regulations require residences to immediately correct thecircumstances that gave rise to the immediate jeopardy situation. On 8/12/25 at 1:23 p.m., the HWD (Health and Wellness Director) submitted written evidence that read inpertinent part: "(The residence will) remove all sharp objects from shared space, including razors and silver wear. Replace razors with electric razors and silver wear with plastic wear (silver). Residents (#12) room has been swept,with all sharp objects, including razors and silver wear being removed from shared spaces. Electric razors providedto resident (#12) and room mate and plastic wear being provided. Resident (#12) will have plastic silverware in thedining room for all meals, as well. POA of both residents have approved this. Safety checks to be updated toinclude checking shared spaces, such as bathroom and kitchen for sharp objects and documenting finding andremoval. Safety checks have been updated to include documentation and include sweep of shared spaces anddocumentation of findings. Performance monitoring tool: leadership will check twice a week x2 weeks, thenweekly x4 weeks, and then monthly x6 months. Leadership staff to monitor for compliance, with results beingforwarded to the QA committee for review and recommendations."However, the written evidence did not indicate the risk had been removed because it did not contain a timeframethat all staff would be trained on the parameters of Resident #12's changes and monitoring elements or whowould be performing the safety checks on Resident #12. Additionally, the frequency of the safety checks,symptoms staff members would look for, actions staff would take if symptoms were recognized, who would benotified of Resident #12's condition, where it would be documented, who would train staff, and when trainingwould be completed. Furthermore, details outlining if Resident #12 and his roommate approved of the changesmade in the plan, were not added. On 8/12/25 at approximately 2:46 p.m., the HWD submitted additional evidence that read in pertinent part: "Bothresident in compliance and agreement, as noted with signatures on this form and note is included in both chartsto acknowledge approval as well. If either resident refuses to continue to comply with interventions, residents willbe given the option of upgrading to a private apartment. Q2h safety checks to be updated to include checkingshared spaces, such as bathroom and kitchen for sharp objects. Med tech and caregivers will document findingsand removal of any dangerous objects. Resident (#12) continues on health checks qshift to include observingchanges in mental status or mood and/or behavior. Staff to report any s/s of depression, changes in mood, harmfulbehavior or thoughts of suicide to PCP, HWD, ED and POA immediately, as well as providing protective oversight and sending resident (#12) out for further care. Resident will also be provided the suicide hotlinenumber ...Resident (#12) safety to be reassessed after this time period (7.5 months) if resident (#12) continues toshow s/s of suicidal ideation, 1:1 protective oversight will be required. In service to be completed by 8/13/25."However, the written evidence did not indicate the risk had been removed because it did not include where safetychecks would be documented. It also had abbreviated jargon that the department requested be clarified. On 8/12/25 at approximately 3:09 p.m., the HWD submitted additional evidence that read in pertinent part:"Every two hour safety checks to be updated to include checking shared spaces, such as bathroom and kitchen forsharp objections ... documentation of findings in residents' observations used in conjunction with Health checksbeing done every shift. Resident (#12) continues on health checks every shift ..." The immediate jeopardy for Resident #12 was removed on 8/12/25 at approximately 3:09 p.m. Similar deficient practice was found for Former Resident #17.
Plan of correction · submitted by the facility
Preparation and execution of this response and plan of correction does not constitute an admission or agreement by the provider of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The plan of correction is prepared and/or executed solely because the provisions of federal and state law require it. For the purposes of any allegation that the facility is not in substantial compliance with federal requirements of participation, this response and plan of correction constitutes the facility's allegation of compliance in accordance with section 7305 of the state operations manual. U1110 – Res Care Services Address how corrective action will be accomplished for the residents found to have been affected by the deficient practice. The community immediately sent resident #12 to hospital and placed on 2-hour monitoring in room upon return. Room swept for items of harm. Secondary resident in shared room had items of harm removed and given safe items by community with his permission. Resident #17 had passed unrelated to safety issue prior to the 8/12/25 survey completion. Was placed on 2-hour checks at the time of safety issue. Family was seeking secured placement at that time. The community will submit required qualifications for intermediate condition – consultant to the Department prior to the October 3rd deadline for approval. Address how the facility will identify other residents having the same potential to be affected by the same deficient practice. All residents have potential to be affected by physically unsafe environment. A complete audit conducted on 9/10 revealed no other residents with suicidal ideation and 1 resident with elopement tendencies. Interventions put in place for elopement risk on 8/21/2025. Resident is currently at end of life with no exit-seeking behaviors. Address what measures will be put into place or systemic changes made to ensure the deficient practice will not recur. The community conducted education on elopement and suicidal ideation on 8/12/25. Continuing education to all caregivers will be completed by 9/26/25. Education to ED and HWD will be provided by Regional Nurse by 9/26/25. Facility will audit ECP Notes for documented elopement and suicidal ideation 2 x week for 1 month, twice monthly for 2 months based on continued compliance. Indicate how the facility plans to monitor its performance to make sure that solutions are sustained. ED or designee to present findings from audits to QMP committee. The QMP committee will evaluate the effectiveness of the plan based on identified trends and implement additional interventions as needed, to ensure continued compliance, monthly for 3 months, then reassess the need for continued monitoring based on compliance. ED is responsible for implementing and sustaining recommendations made by QMP committee. Regional Nurse has reviewed and approved plan of correction. Date Corrective Action Taken: 9/26/25
1150Res Care Srvs-Res CPS/S D▼
Findings
Based on record review and interview the residence failed to detail specific personal service needs andpreferences along with staff tasks necessary to meet those needs affecting four of nine sample residents (#12, #14,Former Resident #16, and Former Resident #17). (Cross-reference U1010, U1110, and U2232)Specifically, Resident #12 entered the residence as a high-risk fall resident on 4/25/25. Resident #12 then continued to have frequent falls with injuries, such as bruising and a broken rib, between 6/23/25 and 7/30/25. During that time the residence performed multiple updates to care plans and assessments but did not include specific personal interventions for falls or directions to staff tailored to Resident #12 and his fall patterns. Additionally, three other sample residents, #14, Former Resident #16, and Former Resident #17, also had frequent falls with injuries and the residence failed to update care plans for all three additional sample residents with specific personal interventions for falls or directions to staff. Resident #14 had a fall on 4/4/25, resulting in being sent to the hospital; no interventions or precautions were added to his care plan for how confusion or an unsteady gait contributed to the fall. Former Resident #16 sustained a right shoulder fracture after a fall on 4/13/25. Former Resident #17 sustained multiple falls, bruising and pain when he fell upon elopement from the residence. This deficiency was cited previously during a state licensure survey 2/4/25. Although the facility corrected thedeficiency, based on the findings below, the facility has not maintained compliance with this regulatoryrequirement. Findings Include
1. Record ReviewResident #12 was admitted to the residence on 4/25/25 with a diagnosis of Parkinson's disease, chronic pain, andrespiratory arrest. On 4/25/25 an initial assessment for Resident #12 was completed. The residence noted that Resident #12 was ahigh fall risk and that staff were to perform frequent safety checks and alert the licensed nurse to any observablechanges in Resident #12's condition. On 6/23/25 a physician assessment read that Resident #12's family reported many falls at his home in the pastyear and that Resident #12 fell on 6/23/25 in the residence. On 7/1/25 a change of condition assessment read to increase safety checks to 10:00 a.m., 3:00 p.m., and 8:00 p.m.daily to help to keep Resident #12 hydrated. The assessment did not note specific interventions for falls afterResident #12 fell on 6/23/25. On 7/3/25 an observation note read that Resident #12 had an unwitnessed fall. On 7/14/26 an observation note read that Resident #12 had an unwitness fall. On 7/14/25 a physician report stated that Resident #12 fell and hit his head and had an area of swelling on his leftforehead and was sent to the emergency room. On 7/14/25 an emergency room visit note read that Resident #12 was admitted to the hospital for a CT scan forhead trauma due to a fall that occurred at his residence. On 7/17/24 an observation note read that Resident #12 had an unwitnessed fall. On 7/18/25 an observation note read that Resident #12 had an unwitnessed fall. On 7/18/25 a change of condition assessment was performed. The changes made included an increase infrequency of falls and increased checks to every two hours daily. Use of a walker and pressing a pendant wasrecommended. The assessment did not note specific interventions for falls. On 7/21/25 an observation note read that Resident #12 had an unwitnessed fall. On 7/21/25 a medical encounter note read that Resident #12 sustained multiple falls over the last two weeks. Thenote read that Resident #12 had a rib fracture. On 7/26/25 an observation note read that Resident #12 lost his balance and fell in the restroom, and that hecontinued to show signs and symptoms of confusion. On 7/30/25 a care plan did not note any information for fall risk and interventions specific to Resident #12 and hisfrequent falls. 2. InterviewOn 8/12/25 at approximately 10:30 a.m., the resident care coordinator stated that Resident #12 was encouragedto use his pendant and walker to prevent falls. She stated that updates to interventions would be in theassessment and care plan. On 8/12/25 at approximately 2:30 p.m., the administrator stated that she did not believe that Resident #12'sfrequent falls were a safety concern. She stated that she expected care plans and assessments to be updated withinterventions and thought that they already had been. On 8/12/25 at approximately 2:30 p.m., the HWD stated that this was not corrected because the residence wasworking on updating assessments and care plans and just had not got to it yet. Similar deficient practice was found for Resident #14, Former Resident #16, and Former Resident #17.
Plan of correction · submitted by the facility
U1150 – Res Care PlansAddress how corrective action will be accomplished for the residents found to have been affected by the deficient practice. The community updated care plans for residents #12 and #14 on 8/12/25. Residents #16 and #17 were no longer at facility during 8/12/25 survey. The community will submit required qualifications for intermediate condition – consultant to the Department prior to the October 3rd deadline for approval. Address how the facility will identify other residents having the same potential to be affected by the same deficient practice. All residents have potential to be affected by failing to detail specific personal needs. A random audit of 5 resident care plans have been conducted weekly beginning 8/12/25 revealing 15 out 20 missing specific care plans. Care Plans updated as audits completed. Address what measures will be put into place or systemic changes made to ensure the deficient practice will not recur. The community will conduct audits of all care plans until every resident is reviewed to ensure detailed specific personal needs and any change of conditions by 9/26/25. Education to ED and HWD will be provided by Regional Nurse by 9/26/25. Facility will audit ECP Notes for care plans 2 x week for 1 month, twice monthly for 2 months based on continued compliance. Indicate how the facility plans to monitor its performance to make sure that solutions are sustained. ED or designee to present findings from audits to QMP committee. The QMP committee will evaluate the effectiveness of the plan based on identified trends and implement additional interventions as needed, to ensure continued compliance, monthly for 3 months, then reassess the need for continued monitoring based on compliance. ED is responsible for implementing and sustaining recommendations made by QMP committee. Regional Nurse has reviewed and approved plan of correction. Date Corrective Action Taken: 9/26/25How will the facility ensure specific personal service needs and preferences along with staff tasks necessary to meet those needs for members following a change of condition?HWD will pull all necessary information from the PPOC upon move in and enter fall risk factors into the care plan in ECP. Additionally, with all falls, HWD or designee will ensure that personalized interventions, related to details of each fall, are added to the care plan with a date of the fall, so these interventions are easily identified on the Care Plan for team members to read and review. Any change in care plan due to change of condition will be discussed at daily change over for team members. The care team members will sign in to each daily shift change meeting, verifying that they are aware of the change in the care plan and resident needs. Audits will be conducted 2 X week for 1 month and 2 X month for 2 months until all files are incompliance
2/3/2025Licensure and Licensure Complaint (Combined) · ID JIC3115 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure survey with complaints #CO38975, #CO37685, #CO37340, #CO37057, and #CO35923 was completed on 2/4/25. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0816Pol/Proc Dschrg GrievanceS/S B▼
Findings
Based on record review and interview, the residence failed to have an involuntary discharge grievance policy that complied with Section 25-27-104.3, C.R.S., affecting 87 current residents. Findings include: On 2/3/25 at 2:00 p.m., the involuntary discharge grievance policy was requested from the administrator. The administrator provided the residence's discharge policy; however, it did not comply with the requirements under Section 25-27-104.3, C.R.S.On 2/4/25 at 2:00 p.m., the administrator and the regional registered nurse stated they were aware of the involuntary discharge grievance policy; however, were unaware that the previous administrator had not created the policy.
Plan of correction · submitted by the facility
No residents were affected. Grievance Process Involuntary Discharge policy was sent on 2/6/2025. Policy is now in place. All Leaders have been in serviced on this policy via QMP meeting. Date of Correction 3/14/2025Revision3/19/25:All residents have the potential to be affected. There have been no recent involuntary discharges completed, so no residents were affected. Involuntary Discharge Grievance Policy has been developed and is in place as of 3/19/25. All community leaders will be educated on the Involuntary Discharge Grievance Policy by 4/11/25. A Performance Monitoring tool will be completed when an involuntary discharge is in process, to ensure that the resident and responsible party are aware of their right to exercise a grievance related to the discharge and what that process entails. The results of the Performance Monitoring tool will be forwarded to the QA committee for review and recommendation. Date of completion - 4/11/25
1150Res Care Srvs-Res CPS/S A▼
Findings
Based on observation, record review, and interview the residence failed to detail specific personal service needs and preferences along with the staff tasks necessary to meet those needs, affecting two of 11 sample residents (#2, #8). Findings include:1. Record ReviewResident #8 was admitted on 5/31/21 with a diagnosis including stage four chronic kidney diseases, and pain in left and right shoulders. An assessment, dated 1/29/25, indicated that Resident #8 was at risk for falls and required high care. However, the assessment failed to mention that Resident #8 had a limited range of motion in both shoulder and arms and could not stand independently due to swollen feet. The care plan for Resident #8 was last updated on 7/17/24 and did not reflect the assessment on 1/29/25. Additionally, the care plan did not include that Resident #8 had a limited range of motion for both shoulders and arms and inability to stand on his own because of swollen feet. An incident report dated 1/22/25 documented that the resident had an unwitnessed fall in his bathroom. Resident #8 reported that he hurt his shoulder and his arm. Resident #8 was transported to the hospital. 2. ObservationOn 2/4/25 at approximately 8:44 a.m., during the onsite observation, Resident #8 was observed alone in his apartment, undressed and had a nighttime catheter while he held an activated call light pendant. On 2/4/25 at approximately 8:46 a.m., Staff #2 dressed Resident #8. Resident #8 was observed to have experienced discomfort of both shoulders and arms while dressing. Resident #8 was observed to have experienced discomfort while putting on socks and shoes. Resident #8 verbally informed the caregiver that he had painful shoulders, and swollen feet and could not stand on his own. 3. InterviewOn 2/4/25 at approximately 9:16 a.m., Staff #2 stated that she was unaware of Resident #8 ' s shoulder pain and swollen feet. She stated that Resident #8 had a fall, and that could have contributed to the shoulder pain, but she also noted that she did not know that Resident #8 had a catheter. On 2/4/25 at approximately 11:58 a.m., the health and wellness director and the regional registered nurse acknowledged that the residence had not updated Resident #8 ' s care plan to reflect the most current assessment. 4. Additional deficient practice was found for Resident #2.
Plan of correction · submitted by the facility
1. For Resident #2 - the community will detail all personal service needs and preferences as well as staff tasks to meet all her needs. For resident #8 - File has been updated to include limited range of motion in both shoulders. Also, needing assistance to Stand due to swollen feet. All necessary catheter supplies have been ordered and received by physician to maintain and monitor catheter care. Care Plan updated with all above. Home Health care was started with catheter care. 2. All residents have the potential to be affected. Audit of all Care Plans will be reviewed by April 11, 2025. If any deficiencies found, they will be updated by April 11, 2025 making sure specific personal service needs and preferences along with the staff tasks necessary to meet those needs.#3 Inservice of Health and Wellness Director, Health and Wellness Nurse and Resident Care Coordinator will be conducted by the Regional Nurse for specific personal service needs and preferences along with the staff tasks necessary to meet those needs.#4 Performance monitoring tool will be used for care plans containing specific personal service needs and preferences along with the staff tasks necessary to meet those needs. Monitoring will be conducted weekly for 4 weeks and then monthly for 3 months.#5 Result of the Performance Monitoring tool will be forwarded to the monthly QA committee for review and recommendation.
1568Med/Med Adm-Ordrs Cmpy w/OrdrsS/S D▼
Findings
Based on interview and record review the residence failed to comply with practitioner's orders for three sample residents (#3, #6, #7) and one former resident (#10). (Cross-Reference S1604) Specifically, Former Resident #10 was prescribed fentanyl for severe pain on 1/13/24. The order read to place two 25 mcg patches and remove the old ones. The medication administration record (MAR) read the patches were placed on the resident on 4/18, 4/21, and 4/24/24. Then on 4/23/24, Former Resident #27 experienced a change in condition that included a fall and altered mental status. The former resident was subsequently transferred to an outside provider service provider. Upon admission, the external service provider-registered nurse (ESP-RN) observed six fentanyl patches on Former Resident #10's body. The ESP-RN stated that an increase in medication caused harm to Former Resident #10 due to the decline in his mental cognition that led to a fall. Findings include:1. Former Resident #10 was admitted to the residence on 6/22/23 with a diagnosis including hypotension. An external service provider registered nurse (ESP-RN) note dated 4/27/24 read in part that during a head-to-toe assessment, Former Resident #10 was observed to have six fentanyl patches with no dates on his upper back. She also noted that his cognitive function was observed to be impacted due to the fentanyl overdose. A written practitioner's order, dated 1/13/24, directed the residence to administer two 25 mcg fentanyl patches (50 mcg) topically and change every 72 hours. Remove the old patch before applying a new one (total dose of 50 mg). An April 2024 medication administration record (MAR) and narcotic count sheet read in part that patches were placed on 4/18, 4/21, and 4/24/24. On 2/4/25 at 8:56 a.m., an external service provider registered nurse (ESP-RN) #2 stated that she was informed by ESP-RN #1 that she had found six fentanyl patches on Former Resident #27 during an assessment on 4/27/24. She said that the family and ESP-RN #1 observed a change of condition with Former Resident #10. The ESP-RN #2 stated that Former Resident #10's mental status declined to the point where he fell on 4/23/24. On 2/4/25 at 1:24 p.m., the administrator acknowledged that Former Resident #10 had a change in condition before he was discharged. She stated that she was aware of the six fentanyl patches that were left on the resident. She stated that Staff #5 was terminated after an investigation by local law enforcement. The administrator acknowledged failure to comply with practitioner orders when staff failed to remove the patches. 2. Resident #3 was admitted to the residence on 12/16/14 with a diagnosis including depression, anxiety, and hypothyroidism. A written practitioner order dated 1/14/24 directed the residence to administer tramadol 50 mg three times a day for pain. However, the residence failed to ensure the medication was available to be administered on 1/8 and 1/13-1/14/25 for a total of seven missed doses. The residence assessment and care plan dated 1/27/24 read in part that Resident #3 had chronic pain and complained of knee pain often. On 2/4/25 at 10:24 a.m., the regional registered nurse acknowledged that tramadol was for pain and that the residence failed to have the medication available for Resident #3. On 2/4/25 at 12:50 p.m., Resident #3 stated that she had chronic knee pain and took tramadol to help the pain. She said that she was unaware of missing pills but had pain in her knees in January 2025. On 2/4/25 at 1:07 p.m., Resident #3's practitioner stated that he had prescribed tramadol for pain in her knees. 3. Evidence obtained during the onsite visit revealed the residence additionally failed to comply with authorized practitioner's orders associated with medication administration for Resident #6 and Resident #7.
Plan of correction · submitted by the facility
#1 Resident #3 - a New Pain assessment will be completed to determine current pain management and if protocol is accurate. Primary care provider will be contacted if the pain needs aren't being met. Pain meds are in stock and being administered as prescribed. Resident #6 - Discharged from the community on 2/14/2025Resident #7 All meds are present and being administered as prescribed. Resident #10 Discharged from community 5-09-2024 prior to survey#2 All other resident medication will be audited to ensure compliance with practitioners orders by April 11, 2025. and any needs that are not addressed will be corrected.#3 QMAPS will be re-educated by Wellness Director and Regional Nurse by March 28, 2025 on the importance to notify Family, Pharmacy and Wellness Director - compliance to comply with practitioners orders#4 Performance Monitoring - Clinical team will review medications pending delivery 3 times a week for 4 weeks and then weekly on going - to ensure compliance with practitioners orders#5 Results of the Performance Monitoring tool will be forwarded to the QA committee monthly for review and recommendation. Date of compliance April 11, 2025
1604Med/Med Adm-Rcrd Kpng Qrtly AuditS/S B▼
Findings
Based on interview and record review, the residence failed to on a quarterly basis audit the accuracy and completeness of the medication administration records, affecting four of nine sample residents (#3, #6, #7) and one former resident (#10). (Cross-reference S1568)Findings include: On 2/3/25 at 2:00 p.m., the quarterly medication cart audits were requested from the administrator. However, the administrator was unable to provide the requested documentation. On 2/4/25 at 2:12 p.m., the administrator stated the health and wellness director (HWD) was responsible for conducting the quarterly medication cart audits. However, she had just become aware that medication cart audits had not been completed as required. She stated the former HWD assured her the audits had been completed. On 2/4/25 at 2:12 p.m., the regional registered nurse confirmed the administrator's statement and acknowledged that the medication cart audits had not been completed as required.
Plan of correction · submitted by the facility
#1 Resident #3 - a New Pain assessment will be completed to determine current pain management and if protocol is accurate. Primary care provider will be contacted if the pain needs aren't being met. Pain meds are in stock and being administered as prescribed. Resident #6 - Discharged from the community on 2/14/2025Resident #7 All meds are present and being administered as prescribed. Resident #10 Discharged from community 5-09-2024 prior to survey#2 All residents have the potential to be affected by absence of a quarterly audit for accuracy and completeness#3 Regional nurse will in service the Wellness Director and Executive Director about the importance of completing a quarterly audit to insure accuracy and completeness of the medication administration records by March 28, 2025#4 Performance Monitoring tool will be created to insure the quarterly medication audit is completed. Will be completed quarterly for 1 year. Date of compliance April 11, 2025#5 Results of the performance Monitoring tool will be forwarded to the QA committee quarterly for review and recommendation. Date of compliance April 11, 2025
2516Ex Env MntnedS/S B▼
Findings
Based on observation and interview, the residence failed to keep the residence ramps in good repair, affecting 87 current residents. Findings include:1. ObservationOn 2/3/25 throughout the onsite visit from approximately 7:00 a.m. to 4:30 p.m., the ramp for the "b lot entrance" to the residence was observed to have broken and crumbling concrete at the front portion of the ramp supporting the metal grate covering the sump pump. On 2/4/25 throughout the onsite visit from approximately 7:00 a.m. to 2:30 p.m, the ramp for the "b lot entrance" to the residence was observed to have broken and crumbling concrete at the front portion of the ramp supporting the metal grate, that crumbled when walked on. 2. InterviewOn 2/4/25 at approximately 2:00 p.m., the maintenance director (MD) confirmed that the residence's ramp for the b lot entrance was not in good repair and could be a tripping hazard for residents. On 2/5/25 at approximately 4:00 p.m., the administrator confirmed that the residence's ramp for the b lot entrance was not in good repair and could be a tripping hazard for residents.
Plan of correction · submitted by the facility
No residents had negative outcomes from this issue. Ramp has been repaired, concrete was poured to correct the broken and crumbling concrete. Maintenance team will be re-educated by the ED by 3/28/25 regarding rounding the community and exterior environment for items that are in disrepair and addressing as promptly as possible. A performance monitoring tool has been created to monitor the community and exterior environment for issues related to damage or disrepair. This PM tool will be completed weekly for 4 weeks and then monthly for 3 months, with results forwarded to the QA committee for review and recommendations.
9999Final ObservationsSurveyor note▼
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.6.5 An administrator training program shall meet all of the following requirements: (B) Completing a 30-hour administrator training program on or before December 31, 2018, and documenting an additional 10 hours of training in topics related to the assisted Living administrator's responsibilities, regulatory updates, and/or best practices before June 30, 2024. 7.4 Qualified medication administration persons shall not administer medication through a gastrostomy tube or administer insulin unless specifically authorized to do so pursuant to rules adopted by the Department of Health Care Policy and Financing or the Department of Human Services. 7.13 Each personnel file shall include, but not be limited to, written documentation regarding the following items: (C) Orientation and training. 12.1 The assisted living residence shall make available, either directly or indirectly through a resident agreement, the following services, sufficient to meet the needs of the residents: (A) physically safe and sanitary environment including, but not limited to, measures to reduce the risk of potential hazards in the physical environment related to the unique characteristics of the population; 12.11 The assisted living residence shall be responsible for the coordination of resident care services with known external service providers. 18.9 The face sheet shall be updated at least annually and contain the following information: (K) Resident's current diagnoses. 18.12 Records of former residents shall be complete and maintained for at least three (3) years following the termination of the resident's stay in the assisted living residence.
Plan of correction
The state did not require a plan of correction for this citation.
2/3/2025Revisit: Licensure Complaint · ID NYSN14No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A licensure complaint and COVID-19 Infection Control focused revisit was completed on 2/4/25 for the previous deficiency cited on 1/27/21. The residence is in compliance with all regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
2/3/2025Revisit: Licensure Complaint · ID QS1312No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A licensure complaint revisit was completed on 2/4/25 for the previous deficiency cited on 1/27/21. The residence is in compliance with all regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
9999Final ObservationsSurveyor note▼
Findings
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Plan of correction
The state did not require a plan of correction for this citation.
Reportable Occurrences
12 records12/3/2025Neglect · ID 25230512007Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 12/3/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported a neglect event. After client (A) transferred to the hospital for a medical evaluation due to a mental change of condition, client (A) alleged the facility staff refused to administer one of his prescribed medications or apply a wound vac device, which was ordered to help manage a pressure wound. During the course of the investigation, the healthcare entity conducted interviews and record reviews. Management reported that when client (A) was initially admitted, a plan was in place for a home health agency to monitor and manage the wound vac. Staff said client (A) was refusing to wear the device due to cost. In regard to the medication, staff reported the client refused to pay for the medication due to cost, so it was not available for administration. When client (A) returned, the facility indicated they ordered an emergency supply of the medication. Education was provided to client (A) that if he continued to refuse care, he would no longer be clinically appropriate to stay at the facility. A medical provider spoke with the client to reinforce the need for medical treatments. Records showed staff documented the refusals, notifications occurred, and staff attempted to re-educate client (A). Management requested staff provide care in pairs while looking for a higher level of placement for client (A). Client (A)’s allegation could not be substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 3/27/2026 · released to the public 4/3/2026.
9/21/2025Physical Abuse · ID 25230512005Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 9/23/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Client (A) alleged that client (B) pushed her, which caused a mark on her arm. During the course of the investigation, the healthcare entity separated the clients, contacted the police, assessed for injury, and conducted interviews. Client (B) reported trying to comfort client (A) when she was upset by putting her arm on her, which client (A) responded to by pulling it away, causing a scratch. Client (B) did not intend to hurt client (A); however, client (A) was fearful, and both requested to no longer share a room. The facility moved them into separate rooms. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/23/2026 · released to the public 3/9/2026.
9/14/2025Missing Person · ID 25230512004Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 9/14/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a missing client. An at risk client, with a diagnosis of dementia, was found at a local church by a community member and notified the facility. During the course of the investigation the healthcare entity conducted interviews with clients and staff. The police were notified. The client indicated they wanted to go for a walk and got turned around. The facility was unaware the client was not in the facility and they were brought back to the facility and had increased 1 hour safety checks in the evening when their confusion increased. The client’s medications were changed and staff will accompany the client if they want to go outside. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 1/26/2026 · released to the public 2/2/2026.
7/30/2025Physical Abuse · ID 25230512003Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 7/30/25, the healthcare entity investigated a reportable event of physical abuse of a client. This occurrence has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 8/12/25, Event ID OMQ311. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department investigation of this occurrence was also conducted offsite. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 1/6/2026 · released to the public 1/13/2026.
5/17/2025Brain Injury · ID 25230512002Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 5/26/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a brain injury of a client. During the course of the investigation the healthcare entity did an assessment, and obtained medical treatment for the client. The client was walking outside the facility and fell hitting their head. The client was diagnosed with a brain injury at the hospital and later passed away from complications. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 8/14/2025 · released to the public 8/21/2025.
12/4/2024Misappropriation of Property · ID 24230512007Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 12/4/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported misappropriation of client property. During the course of the investigation, the healthcare entity conducted a search and interviews. The police were notified of two staff members seen on camera entering some of the client apartments that alleged missing items. The facility could not confirm the two staff members took the items and could not prove the items were in their possession. The facility determined the two staff members should not have been in client apartments for the amount of time they were. The staff members did not return and their employment was terminated. The police opened an investigation. The facility investigation identified that theft occurred. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 3/17/2025 · released to the public 3/24/2025.
9/28/2024Neglect · ID 24230512005Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 10/1/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported neglect of a client. During the course of the investigation the healthcare entity interviews were conducted, and documentation was reviewed. The investigation revealed, Staff #1 neglected to give a medication that was available and documented it was being delivered from the pharmacy and was not available. This occurred three days in a row. The client did have poor sleep due to not receiving the medication. Staff #1, admitted to not notifying management regarding the medication and incorrectly documenting. Their employment was terminated. All staff were trained again on medication administration and when medications were not available. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/28/2025 · released to the public 6/4/2025.
8/13/2024Neglect · ID 24230512004Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 8/13/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported neglect of a client. The client was found outside in the bushes and had minor scraps, was cold and wet. During the course of the investigation the healthcare entity conducted interviews, reviewed camera footage and provided first aid to the client. Staff member (1) failed to do safety checks on the clients for three and half hours however documented they did. Staff member (1) was also found to have neglected to administer medications and stated another client refused. Staff member (1) denied the allegations and blamed others. (1)’s employment was terminated. Additional training was provided to the staff. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/21/2025 · released to the public 5/28/2025.
5/26/2024Neglect · ID 24230512002Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 5/27/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported neglect of a client. During the course of the investigation the healthcare entity was made aware that Staff Member (1) did not give a prescribed medication to Client (A), however signed that it was given. No change in condition to the client. Staff member (1)’s employment was terminated. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 3/13/2025 · released to the public 3/20/2025.
2/14/2024Physical Abuse · ID 24230512001Reported on time: Yes▼
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 2/15/24, caregiver (1) noticed a bruise on the wrist of resident (A). When asked about it resident (A) stated she was treated roughly by caregiver (1) and alleged they had thrown her in bed and thought she had broken her arm. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, family, the ombudsman and the physician. Resident (A) had additional bruising on her bottom from an unknown source. Caregiver (2) was immediately suspended pending the investigation. Caregiver (2) did not admit to any wrongdoing but knew of a few residents that complained about his bad attitude. Caregiver (2) had a few other residents who did not want his assistance due to his attitude for this reason the facility investigation substantiated resident (A)’s allegation. To help prevent a recurrence, caregiver (2)’s employment was terminated. All staff were provided additional training on care.
DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 12/2/2024 · released to the public 12/9/2024.