3
Inspections
11
Deficiencies
0
Actual Harm or Above
13
Occurrences
February 25, 2026
Last Inspection
S/S B Minimal potentialS/S E Potential for harm

The most recent inspection of FIVE STAR RESIDENCES OF DAYTON PLACE on record is dated February 25, 2026. Across 3 published inspections, state surveyors cited 11 deficiencies, none of which reached the actual-harm level.

Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.

Provider Information

Status
Active
Facility Type
Assisted Living Residence (Licensed Only)
Administrator
Bhattarai, Sneha
Owner
SNH AL TRS INC
Phone
(303) 751-5150
Payor Source
Private Pay
City
DENVER
ZIP
80247

Inspections & Citations

3 inspections · 11 deficiencies
2/25/2026Licensure Complaint · ID 1PKE11No deficiencies
0000Initial CommentsSurveyor note
Findings
A licensure complaint, prompted by #CO41557, was completed on 2/25/26. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
9999Final ObservationsSurveyor note
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The residence was advised that it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.14.27 (A) No stock medications shall be stored or administered by qualified medication administration persons. All over-the-counter medication prescribed for administration shall be labeled or marked with the individual resident's full name.
Plan of correction
The state did not require a plan of correction for this citation.
2/25/2026Revisit: Licensure (Re-licensure) · ID EHJE12No deficiencies
0000Initial CommentsSurveyor note
Findings
A relicensure survey revisit was completed on 2/25/26 for the previous deficiencies cited on 7/3/25. The residence is in compliance with all regulations surveyed. The regulations governing Assisted Living Residences were revised. The new regulation Chapter VII was implemented on 7/1/25.
Plan of correction
The state did not require a plan of correction for this citation.
7/22/2025Licensure (Re-licensure) · ID EHJE1111 deficiencies
0000Initial CommentsSurveyor note
Findings
A relicensure survey was completed on 7/23/25. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0722Stf Req-Stf Lvls Res NeedsS/S B
Findings
Based on observations, record review, and interviews, the residence failed to have sufficient staff in number to help residents needing or potentially needing assistance, affecting all 62 current residents. Findings Include:1. ObservationsOn 7/22/25 at 8:15 a.m., in the secure environment of the residence, Staff #3 requested assistance from the state surveyor to help lift Resident #7 out of bed. The state surveyor informed Staff #3 that they were not permitted to assist with resident care. Since Staff #3 did not have a radio, they asked the state surveyor to locate another staff member. The state surveyor then found Staff #4 supervising residents eating breakfast. Staff #4 asked the state surveyor to supervise the residents while they ate breakfast, so she could assist Staff #3 with Resident #7. On 7/22/25 at 2:11 p.m., a residence volunteer asked the state surveyor for assistance with wheeling Resident #1 back to her room from the activities room due to staff taking too long to get her. Resident #1 was advised to push her emergency call pendant to alert staff to come assist, as the state surveyor was not able to assist with resident care. On 7/23/25 at 9:06 a.m., Resident #3 asked the state surveyor for assistance with toileting due to needing help. Resident #3 was advised to push her emergency call pendant to alert staff to come assist, as the state surveyor was not able to assist with resident care. 2. Record ReviewOn 7/16/25 at 1:00 p.m., during the resident council meeting, Resident #10 stated waiting a while for staff to come to her due to staff walking from the third floor of the residence. The health and wellness director (HWD) stated that part of this is due to staffing in general, and we are still hiring more people. Resident #3 was admitted to the residence on 1/20/23 and required staff to provide standby supervision with transfers regularly. Resident #3 had emergency call pendant response times that exceeded 40 minutes on the following days:On 6/4/25, it took one hour and 22 minutes for staff to respond. On 6/6/25, it took one hour and 55 minutes for staff to respond. On 6/11/25, it took 55 minutes for staff to respond. On 6/12/25, it took two hours and 55 minutes for staff to respond. On 6/12/25, it took two hours and 10 minutes for staff to respond. On 6/13/25, it took one hour and two minutes for staff to respond. On 6/17/25, it took 41 minutes for staff to respond. On 6/18/25, it took one hour and 19 minutes for staff to respond. On 6/19/25 at 3:52 a.m., it took one hour and 52 minutes, and at 10:15 p.m., it took 52 minutes for staff to respond. On 7/2/25, it took three hours and 36 minutes for staff to respond. On 7/7/25, it took 42 minutes for staff to respond. On 7/15/25 at 3:29 a.m., it took two hours and 22 minutes, and at 5:56 p.m., it took 47 minutes for staff to respond. On 7/18/25, it took two hours and 40 minutes for staff to respond. On 7/19/25, it took two hours and 51 minutes for staff to respond. On 7/19/25, it took 41 minutes for staff to respond. Resident #1 was admitted to the residence on 11/30/23 and required two staff members to assist with transfers and complete assistance with bathing. Resident #1 had emergency call pendant response times that exceeded 40 minutes on the following days:On 6/15/25, it took 41 minutes for staff to respond. On 6/22/25, it took 59 minutes for staff to respond. On 6/30/25, it took 50 minutes for staff to respond. On 7/6/25 at 3:56 p.m., it took 40 minutes, at 6:09 p.m., it took two hours and 15 minutes, and at 10:13 p.m., it took 46 minutes for staff to respond. On 7/15/25, it took 46 minutes for staff to respond. On 7/18/25, it took one hour and 11 minutes for staff to respond. On 7/13/25 at 6:55 p.m., it took one hour and one minute, and at 8:10 p.m., it took 41 minutes for staff to respond. On 7/16/25, it took 55 minutes for staff to respond. Resident #2 was admitted to the residence on 5/30/24, was non-ambulatory, and required two staff members to assist with toileting, transfers, and evacuation. Resident #2 required complete assistance with dressing. Resident #2 had emergency call pendant response times that exceeded 40 minutes on the following days:On 7/19/25, it took one hour and 36 minutes for staff to respond. On 7/15/25, it took one hour and nine minutes for staff to respond. On 7/6/25, it took one hour for staff to respond. On 7/10/25, it took 57 minutes for staff to respond. On 7/9/25, it took 53 minutes for staff to respond. On 7/20/25, it took 51 minutes for staff to respond. On 7/21/25, it took 48 minutes for staff to respond. On 7/18/25, it took 45 minutes for staff to respond. On 7/1/25, it took 44 minutes for staff to respond. 3. InterviewOn 7/22/25 at 7:35 a.m., Staff #5 reported that Resident #1 and Resident #2 required two staff members to assist when completing personal care. She stated that completing care for Resident #2 can be difficult due to his size and her having a sore wrist. On 7/22/25 at approximately 8:30 a.m., Staff #3 stated residents in the secured environment get left alone in the common areas at times, as many residents in the secure environment need two-person assistance. She stated this happens during meal times, having to do medication administration, serving food, and getting residents out of bed at the same time. On 7/22/25 at 1:33 p.m., Resident #2 stated that he frequently had to wait long periods of time for staff members to assist with his care needs, particularly toileting. He reported that on one occasion, it had taken up to two hours for staff to respond. He noted that staff were often unable to meet his care needs due to being short-staffed. He stated that the two-hour checks were not completed, and he expressed a desire for these checks to be completed to help him sit up in bed, as he frequently slid down. He also reported that repositioning during care caused him pain, and that staff members often forgot he was unable to move his left leg. On 7/23/25 at 9:36 a.m., Resident #3 reported that the residence needed more staff due to an increase in the number of residents, which made it difficult for staff to respond to everyone promptly. She stated that she had experienced long wait times when using her emergency call pendant for assistance. She explained that she had a history of falls and had used her pendant about a month ago in the middle of the night for help with toileting. She stated that it took staff several hours for staff to respond, during which time she wet herself and remained in bed until a staff member arrived in the morning. On 7/22/25 at 2:56 p.m., the HWD reported Resident #2 required two staff members to assist with care and sometimes required three staff members when changing his bed sheets. She reported that all staff members were aware that he required two staff members to assist. The HWD reported they have had three staff members on shift in assisted living, but that was not enough. She acknowledged they are short-staffed and in the process of hiring more. She reported she expected call light times to be answered within 10 minutes. On 7/23/25 at 2:54 p.m., the administrator reported she expected the call light times to be answered within 10 minutes, and anything beyond 20 minutes would be too long.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited: The Executive Director (ED), Director and Health and Wellness (DHW), Wellness Assistant was re-trained by the Regional Director of Health and Wellness (RDHW) related to ensuring scheduling staffing based on resident acuity and updating staffing as indicated on 7/25/25. With respect to how the facility with identify resident/situations with the potential for the identified concerns:ED and DHW reviewed current staffing schedule for the month of August to ensure that it is reflective of current resident acuity. With respect to what systematic measures have been put into place to address the stated concern: DHW responsible for compliance with staffing and acuity ruling. Review staffing weekly and follow-up on variances identified. DHW retrained community care team on expectation regarding call light response time, expectation to carry radio/other paging devices during shift, and calling for support and assistance as indicated. ED confirmed community has appropriate number of radio and other paging devices for staff use. Additional equipment was ordered and rec’d on 8/4/25. Currently in use. DHW or designee to review and audit call light response time daily for 2 weeks and then 3 times a week for 3 months. DHW or designee responsible to investigate any concerns raised about call response times. With respect to how the plan of correction will be monitored: DHW to report out results of call light response audits, and any concerns related to staffing at the monthly Quality Assurance and Performance Improvement (QAPI) meeting x 3 months. During and at the completion of 3 months, the QAPI team will reevaluate the initiate any further necessary actions and extend the review period as needed. The ED is responsible for confirming implementation and ongoing compliance with the components of this plan of correction and addressing and resolving variance that may occur.
0816Pol/Proc Dschrg GrievanceS/S B
Findings
Based on records review and interviews, the residence failed to develop an involuntary discharge grievance policy that included all required elements affecting 62 current residents. Findings Include:The residence ' s Discharges (Move Out) Voluntary and Involuntary policy, dated 7/8/24 and undated 7/1/25; Resident Grievance policy, dated 4/1/19; and Complaints and Grievances policy, dated 1/1/01 and updated 1/30/19, failed to include the following required elements:(1) A requirement that no later than 5 business days after the submission of a grievance under subpart (D), above, the individual designated by the assisted living residence to receive involuntary discharge grievances shall respond to the grievance as follows:(a) A written response shall be provided to the individuals required to receive notice in Part 11.16, the state long-term care ombudsman, and the designated local ombudsman.(2) The written response shall include the following statement regarding the filing of an appeal:"If the resident, or other person who submitted this grievance, is dissatisfied with this response, they may file an appeal to the executive director of the Colorado Department of Public Health and Environment within 5 business days after receiving this written response. The appeal must include the original grievance, the original notice of involuntary discharge, and supporting documentation given to the resident as part of that notification, and any additional information or documentation."(3) A requirement that the assisted living residence not take any punitive or retaliatory action against a resident due to the resident filing a grievance or appeal under this Part.(4) A requirement that the resident be allowed to return to the assisted living residence if all of the following apply:(a) The stated reason for the involuntary discharge in the notice of involuntary discharge provided under Part 11.17 is nonpayment of monthly services or room and board.(b) The assisted living residence discharged the resident on or after the 31st day after the written notice of involuntary discharge was provided to the resident, and(c) The resident substantially complied with payments due to the residence, as determined through the grievance and appeal process. On 7/23/25 at 3:00 p.m., the administrator stated that she was aware of the general requirements for involuntary discharge; however, she stated that she was unaware of the required elements missing from the residence's policies.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited:Community is updating current grievance policy to include all elements of Colorado regulations. With respect to how the facility with identify resident/situations with the potential for the identified concerns:At present no involuntary discharges have been issued by the community. With respect to what systematic measures have been put into place to address the stated concern:All involuntary discharge notices will be reviewed by the ED and Regional Director of Operations (RDO) prior to issuance to ensure compliance with state regulations. ED or designee will implement a tracking system to log all involuntary discharge notices, grievances, and appeal responses. Residents and their responsible parties will be informed both verbally and in writing of their rights to file a grievance, including all elements of this ruling. With respect to how the plan of correction will be monitored:ED will report out on involuntary discharge tracking log during monthly QAPI meetings and compliance with the ruling for next 3 months. During and at the completion of 3 months, the QAPI team will reevaluate the initiate any further necessary actions and extend the review period as needed. The ED is responsible for confirming implementation and ongoing compliance with the components of this plan of correction and addressing and resolving variance that may occur.
0910Em Pr-Pol/Proc Res RstrS/S B
Findings
Based on records review and interviews, the residence failed to have readily available a roster of current residents, which included their emergency contact information, and included a facility diagram showing room locations, affecting 62 current residents. Findings Include:On 7/22/25 at 7:57 a.m., the emergency preparedness resident roster, including the residents' names, room numbers, emergency contact, and a diagram of the facility, was requested from the administrator. On 7/22/25 at approximately 9:00 a.m., a roster of residents, which did not include emergency contact information and a facility diagram, was provided by the administrator. On 7/23/25 at 3:04 p.m., the administrator stated that she was aware of the requirements for the emergency preparedness resident roster to include residents' names, room assignments, and emergency contact information. She agreed that the roster provided did not meet the requirements. She explained that the residence kept all of the residents' face sheets readily available outside of the wellness office.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited:ED was retrained on Emergency preparedness policy and procedure to include an updated a roster of current residents, their emergency contact information, facility diagram posting showing room locations by RDO on 7/24/25. With respect to how the facility will identify resident/situations with the potential for the identified concerns:While there are no current emergencies, this has potential to impact all residents of the community. With respect to what systematic measures have been put into place to address the stated concern:A master resident roster has been created that includes resident names, room assignments, and emergency contact information, updated daily by administrative staff. Business office manager (BOM) or designee is responsible to update this roster as changes occur. A facility diagram indicating room numbers, common areas, and exit routes has been posted at key staff areas (front desk, wellness station, and emergency binder). Both the roster and diagram are stored in the emergency preparedness binder, readily accessible to all team members at all times. ED retrained community team on. Emergency preparedness policy and procedure and location of roster of current residents, their emergency contact information, and location of facility diagram showing room locations on 7/24/25 and 7/25/25. ED or designee to audit resident roster for updates and emergency contact information once a week for the next 3 months. With respect to how the plan of correction will be monitored:ED to present results of this weekly audit during monthly QAPI.During and at the completion of 3 months, the QAPI team will reevaluate the initiate any further necessary actions and extend the review period as needed. The ED is responsible for confirming implementation and ongoing compliance with the components of this plan of correction and addressing and resolving variance that may occur.
0912Em Pr-Pol/Proc Risk AsmntS/S B
Findings
Based on records review and interviews, the residence failed to complete a risk assessment of all hazards and preparedness measures to address natural and human-caused crises, including but not limited to fire(s), gas explosion, power outage, tornado flooding, and threatened or actual acts of violence, affecting 62 current residents. (Cross-reference T0920)Findings Include:The residence ' s Emergency Operations Plan policy, dated 2025, failed to include a risk assessment of all hazards and preparedness measures to address natural and human-caused crises, including but not limited to fire(s), gas explosion, power outage, tornado flooding, and threatened or actual acts of violence. On 7/23/25 at 3:06 p.m., the administrator stated that the residence did not have an emergency preparedness risk assessment of all hazards and preparedness measures. She stated she expected the residence's policies to include this risk assessment and agreed that their emergency preparedness plan did not meet expectations.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited:ED was retrained on Emergency preparedness policy and procedure to include risk assessment of all hazards and preparedness measures to address natural and human-caused crises, including by not limited to fire(s), gas, explosion, power outage, tornado warning, and threatened or actual acts of violence by RDO on 7/24/25. With respect to how the facility will identify resident/situations with the potential for the identified concerns:This had potential to impact all residents of the community. With respect to what systematic measures have been put into place to address the stated concern:A comprehensive Hazard Vulnerability Assessment (HVA) is being completed to identify potential risks, probability, and facility response capability by 9/5/25. The facility’s Emergency Operations Plan (EOP) has been updated to include mitigation and preparedness measures for each identified risk. Annual review and update of the risk assessment will be conducted, with revisions incorporated into policies and procedures by ED and Facilities Director (FD). ED & FD or designee responsible to conduct emergency drills (fire, evacuation and other hazards) will be scheduled and documented per regulatory requirements. Outcomes and response for each drill to be documented. Community team was retrained on Emergency preparedness policy and procedure to include risk assessment of all hazards and preparedness measures to address natural and human-caused crises, including by not limited to fire(s), gas, explosion, power outage, tornado warning, and threatened or actual acts of violence by ED and leadership team on 8/20/25, 8/27/25, 9/2/25 & 9/5/25. Staff competencies related to emergency procedures will be monitored during new hire orientation by FD and annual training by Leadership team. With respect to how the plan of correction will be monitored:Drill participation and outcomes will be logged and reviewed monthly during QAPI meetings x 3 months. During and at the completion of 3 months, the QAPI team will reevaluate the initiate any further necessary actions and extend the review period as needed. The ED is responsible for confirming implementation and ongoing compliance with the components of this plan of correction and addressing and resolving variance that may occur.
0920Em Pr-Pol/Proc Em Pol/Proc-Min ReqS/S E
Findings
Based on records review and interviews, the residence failed to have emergency policies addressing the identified risk of fire, ensuring auxiliary power, and written agreements with other healthcare facilities for relocation, affecting 62 current residents. (Cross-reference T0912)Specifically, the residence failed to develop a policy directing the staff of the residence on the process for when a fire occurred in the residence. Staff members and administrative staff of the residence provided inconsistent explanations of the residence's emergency plan when a fire occurred. Additionally, members of the administration failed to know any of the emergency preparedness procedures. Furthermore, in 2021 the state fire authority code changed so all private pay assisted living residence were to fully evacuate anytime the fire alarm sounded. The state fire authority attempted to enforce this change in 2022 and 2023 each time during the onsite inspection the residence failed to provide emergency preparedness plans. This failure created an immediate jeopardy risk of serious injury or death to all 62 current residents residing in the residence. On 7/23/25, the department directed the residence to provide written evidence that the risk had been removed. Findings Include:1. Record reviewA fire drill report, dated 4/13/25 at 7:45 p.m., read in part: Six staff members from third shift participated in the evacuation of all residents. The alarm was pulled my maintenance at 7:45 p.m., staff had residents ready in the staging areas by 7:50 p.m., and were evacuated to the safety point by 7:53 p.m. for a total of eight minutes to safely evacuate all residents. Residents were returned to the residence by 7:59 p.m. A fire drill report, dated 5/26/25 at 3:10 p.m., read in part: 13 staff members from second shift participated in the evacuation of all residents. The alarm was pulled by maintenance at 3:10 p.m., staff had residents ready in the staging areas by 3:14 p.m., and were evacuated to the safety point by 3:19 p.m. for a total of nine minutes to safely evacuate all residents. A new employee orientation checklist, dated 6/25/25, revealed that Staff #1 was trained on the residence's emergency procedures including fire evacuation procedures. On 7/22/25 at 7:57 a.m., the residence's emergency preparedness plan, policies, and procedures were requested from the administrator. On 7/22/25 at approximately 9:00 a.m., the administrator provided an orange binder that read "Five Star Senior Living Emergency Operations Plan Five Star Residence of Dayton Place 2025"The residence ' s Emergency Operations Plan policy, dated 2025, failed to include a procedure addressing steps to be taken in the event of a fire within the residence. On 7/23/25 at 10:30 a.m., the residence's fire procedures for their emergency preparedness plan were requested from the administrator. On 7/23/25 at 11:45 p.m., the administrator provided a "General Fire Procedures" policy dated June 2012. This policy indicated that the residents were to shelter-in-place and be moved within the residence in the event of a fire. 2. InterviewsOn 7/22/25 at 1:20 p.m., Staff #3 stated that, during an active fire, staff would work to get residents out of their rooms within the secure environment and gather in the common area of the secure environment. Staff would then contact a supervisor for direction on where to exit the building. Staff #3 stated she was not familiar with a designated meeting point for the residents and staff once outside of the residence. She also added fire drill training was to be conducted every quarter but she had not been involved in one in quite some time during her shift. On 7/22/25 at 2:40 p.m., the memory care director stated she was hired in April 2025, and fire drills occur every quarter. She stated she had not been involved in a fire drill since she started in the secure environment and was not familiar with the emergency plan within the secure environment. She stated she had not beentrained on the fire procedures, only resident elopement procedures. On 7/23/25 approximately 9:00 a.m., the health and wellness director stated the residence was a "shelter in place" during emergency situations. She stated the staff was in charge of making sure all residents were in their rooms with the doors locked. She stated the last fire drill had been conducted in April 2025. When the state surveyor told her there were many different conflicting procedures given by the staff on what the emergency procedures are and what the specific staff duties are. She stated the residence was in dire need of conducting a new fire drill so the staff could all be on the same page with the correct emergency procedures. On 7/23/25 at 9:25 a.m., the facilities director stated he was in charge of the fire emergency procedures. He stated the emergency plan was not in the emergency preparedness plan after being given to him to review by the state surveyor. He stated the plan previously was to "shelter in place", but that was changed in 2023 by the state fire authority, and they were requested to change their policy. The updated plan was for staff to locate the fire when the fire alarms sounded by checking the fire panel and calling 911. Staff would then evacuate residents if needed and deemed necessary. He also stated fire drills were conducted every quarter, and the evacuation plan should have been given to the residents within the residence by the administrative staff. On 7/23/25 at approximately 10:45 a.m., the administrator stated that she was unaware that the emergency plan did not include a procedure for fires and stated, "Where did you get that orange binder from?" when presented with the binder as evidence of not having the procedures. On 7/23/25 at 11:45 a.m., the administrator stated the residence as "shelter-in-place" concerning fire evacuation procedures. She stated that the residence had always been "shelter-in-place". Indicating this is how she intended staff to be trained. She explained that the residence has room for improvement in training staff on proper fire evacuation procedures. She stated that she would be meeting with each outgoing and oncoming shift at "cross-over" to ensure all staff are aware of the correct procedures for when a fire occurs. She further agreed that there was a discrepancy among the administration on the correct procedures for when a fire occurs. She explained that she had been attempting to contact the local fire authority to determine the proper procedure. The administrator indicated that she would be training staff on the procedure indicated by the local fire authority. On 7/23/25 at 11:54 a.m., a telephone call was made between a representative from the state fire authority and the state surveyor. The representative from the state fire authority stated that in 2021, the residence changed from a shelter-in-place residence to a full evacuation when their fire alarms sounded throughout the building. He explained that this was due to a national fire code change which came into effect in 2021. The representative explained that the state fire authority went to the residence in 2022 to enforce the change from a shelter-in-place to a full evacuation for all private-pay assisted-living facilities; however, during that visit, the residence failed to provide an emergency plan that included a full fire emergency plan. The representative reported that the state fire authority went to the residence again in 2023; however, during that visit, the residence failed to provide a fire emergency plan once again. The representative from the state fire authority stated that the current residence's facility director, back in 2023, was advised to submit an emergency plan to the state fire authority. That plan read, to evacuate all residents during an emergency situation and have all staff and residents meet at a muster station located within the main parking lots for a head count. On 7/23/25 at approximately 12:15 p.m., the administrator stated that she was unaware of a state fire code change in 2021 that directed all private pay assisted living residences to fully evacuate the residence in the event of a fire alarm. She explained that she had only been the administrator since 2023, and the previous administrator informed her the residence was to "shelter-in-place" in the event of a fire. The administrator stated that she could not make changes to policies and procedures if she had never been informed about the change. On 7/23/25 at approximately 1:00 p.m., the facilities director stated he was not involved in the change with the state fire authority, and the residence did not have any record of the emergency plan changing in 2023. On 7/23/25 at 3:08 p.m., the administrator stated she agreed that the residence did not have a policy addressing instructions for how to handle a fire, how the residence would guarantee auxiliary power in a power outage, and agreements with other healthcare facilities for relocation of residents. She agreed that the emergency preparedness plan did not meet regulatory requirements. 3. Immediate Jepardy Risk - Written Evidence, Immediate CorrectionThe survey established that the findings above placed the 62 current residents at immediate jeopardy of serious injury or death. The residence was directed to provide the department with written evidence that the risk had been removed. Part 3.13 of Chapter VII regulations requires residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 7/23/25 at 2:14 p.m., the administrator submitted written evidence that read:A. With respect to the specific resident/situation cited: Regional Team updated Emergency Preparedness Policy and Procedures related to fire prevention and evacuation to reflect [Colorado] State Fire Marshall directives on 7/23/25. The Executive Director (ED) was retrained on this updated community emergency preparedness policy and procedures, specifically related to fire prevention and evacuation, by the Regional Director of Operations (RDO) on 7/23/25. B. With respect to how the facility identifies resident/situation with the potential for the identified concerns: This has the potential to impact all residents. C. With respect to what systematic measures have been put into place to address the stated concerns: ED retrained the community leadership team on community emergency preparedness policy and procedures specifically related to fire prevention and evacuation on 7/23/25. The leadership team will initiate conducting retraining during the daily cross-over on community emergency preparedness policy and procedures, specifically related to fire prevention and evacuation, with frontline team members starting 7/23/25. The leadership team will additionally conduct retraining with the entire community team on community emergency preparedness policy and procedures, specifically related to fire prevention and evacuation by 7/25/25. The ED/Life Enrichment Director will host meetings with all current residents of the community to reeducate on community emergency preparedness policy and procedures, specifically related to fire prevention and evacuation starting 7/24/25; moving forward, the Facilities Director (FD) and Life Enrichment Director (LED) will review quarterly during resident council. ED/designee will share this information with any new residents/family of the community on emergency preparedness, specifically related to fire prevention and evacuation. The FD will host fire drills for all 3 shifts by 7/26/25. D. With respect to how the plan of correction will be monitored: FD to present results of the fire drills during Quality Assurance and Performance Improvement (QAPI) monthly for the next 90 days. During and at the conclusion of the 3 months, the QAPI team will reevaluate and initiate any necessary action or extend the review period. The ED or designee is responsible for confirming implementation and ongoing compliance with the components of the plan of correction and addressing and resolving variances that may occur."The residence immediately corrected the circumstances that gave rise to the immediate jeopardy situation, as required.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited: Community team updated Emergency Preparedness Policy and Procedures related to fire prevention and evacuation to reflect CO State Fire Marshall directives on 7/23/25. The Executive Director (ED) was re-trained on this updated community emergency preparedness policy and procedures specifically related to fire prevention, and evacuation by Regional Director of Operations (RDO) on 7/23/25. With respect to how the facility with identify resident/situations with the potential for the identified concerns: This has potential to impact all residents With respect to what systematic measures have been put into place to address the stated concern:ED retrained community leadership team on community emergency preparedness policy and procedures specifically related to fire prevention, and evacuation on 7/23/25. Leadership team will be conducting retraining during daily cross over on community emergency preparedness policy and procedures specifically related to fire prevention and evacuation with frontline team members starting 7/23/25. Leadership team will additionally conduct retraining with entire community team on community emergency preparedness policy and procedures specifically related to fire prevention and evacuation by 7/25/25. ED/Life Enrichment Director will host meetings with all current residents of the community to reeducate on community emergency preparedness policy and procedures specifically related to fire prevention, and evacuation starting 7/24/25. Moving forward, the Facilities Director (FD) and Life Enrichment Director (LED) will provide reeducation quarterly during the resident council meeting. ED/designee will share this information with any new residents/family of the community on emergency preparedness specifically related to fire prevention and evacuation upon move-in. FD will host fire drills for all 3 shifts by 7/26/25. With respect to how the plan of correction will be monitored: FD to present results of the fire drills during the QAPI meeting monthly for next 90 days. During and at the conclusion of the 3 months, the QAPI team will re-evaluate and initiate any necessary action or extend the review period. The Executive Director (ED)/or designee is responsible for confirming implementation and ongoing compliance with the components of plan of correction and addressing and resolving variances that may occur.
1150Res Care Srvs-Res CPS/S B
Findings
Based on interviews and record review, the residence failed to ensure that each resident's care plan reflected current personal services, needs, and preferences, along with staff tasks necessary to meet the needs of the resident (#4, #6, #7, and #9) who required updates to the care plans. Findings Include:The residence ' s Fall Management and Investigation policy, dated 12/1/02 and undated 5/12/23, read in part: "A services plan regarding falls addressing potential fall risk factors and suggested interventions is developed within 24 hours of move-in and is updated with level of care (LOC) and significant change in status, post-fall, or otherwise if required by state law or regulation."Resident #9 was admitted to the residence on 5/21/24 with a diagnosis of alzheimer's disease. A progress note, dated 6/24/25, read in part, Resident #9 was found on the floor next to her bed with no injury or pain. A progress note, dated 6/25/25, read in part, Resident #9 was found by a vendor on the floor next to her bed with no injury or pain. A progress note, dated 7/16/25, read in part, Resident #9 was found on the floor of her room, stating she was trying to use the bathroom when she lost her balance and fell. Resident #9 denied injury or pain. A care plan for Resident #9 was initiated on 5/22/24, stating the resident was a fall risk. The care plan was last revised on 5/21/2025, with a fall intervention of "my caregivers will become familiar with my daily routine and will try to anticipate and meet my needs daily". On 7/22/25 at 12:40 p.m., Staff #4 stated, the interventions for Resident #9 were to keep an eye on them throughout the day and try to perform two-hour checks. On 7/22/25 at 2:10 p.m., the memory care director stated she was not aware that care plans needed to be updated with fall interventions after falls to reflect the most recent fall assessments. She also stated she was unaware that care plans were not being updated. On 7/23/25 at 3:11 p.m., the administrator stated she would expect care plans to be updated after falls to reflect the fall assessments. She also stated she was unaware that care plans were not being updated after falls with updated interventions. Similarly, deficient practice was found for residents #4, #6, and #7.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited: Resident #4, #6, #7, and #9’s was reevaluated for current service needs, fall risk and significant changes. Their plan of care updated with additional interventions as indicated by the DHW on 8/4/25 & 8/5/25. With respect to how the facility will identify residents/situations with the potential for the identified concerns:Community wellness team reviewed other resident’s with recent falls and significant changes and updated their plan of care with additional personalized interventions to support personal care needs as indicated. With respect to what systematic measures have been put into place to address the stated concern:The DHW, Wellness Assistant, Memory Care Director (MCD) and ED were retrained by the Regional Director of Health and Wellness (RDHW) on this ruling- timely review and development of plan of care for residents 24 hours post move-in, updating plan of care to reflect current personal service needs and preferences, and timely and individualized updates to plan of care for residents experiencing significant change of condition including falls on 8/12/25. DHW is responsible for compliance to this ruling and policy. During daily stand up, DHW and IDT to review resident experiencing any change of condition and update plan of care with individualized interventions for personal care needs accordingly. ED to audit care plans of new residents 48-72 hours post move-in and any residents experiencing change of conditions such as fall, for updated and individualized interventions on plan of care. Audit weekly for 3 months. With respect to how the plan of correction will be monitored: ED to present results of the weekly audit during monthly QAPI meeting for 3 months. During and at the completion of 3 months, the QAPI team will reevaluate and initiate any further necessary actions and extend the review period as needed. The Executive Director (ED)/or designee is responsible for confirming implementation and ongoing compliance with the components of plan of correction and addressing and resolving variances that may occur.
1600Med/Med Adm-Rcrd Kpng MARS/S B
Findings
Based on record review and interviews, the residence failed to accurately document each medication administration event at the time the event was completed, affecting one of nine sample residents (#1). Findings Include:Resident #1 was admitted to the residence on 11/30/25 with diagnoses of essential hypertension, influenza due to an identified novel influenza virus with other respiratory manifestations, difficulty in walking, enterocolitis due to clostridium difficile, and urinary tract infection. A practitioner's order, dated 1/17/25, directed the residence to administer levothyroxine sodium 75 mcg once daily. The June 2025 medication administration record (MAR) for resident #1 revealed the qualified medication administration person (QMAP) failed to document the medication administration event on 6/18/25 at 6:00 a.m. and 6/25/25 at 6:00 a.m. On 7/23/25 at 1:50 p.m., the health and wellness director stated that blank spaces on the MAR meant the QMAP did not document the medication administration event. She stated that the MAR was not accurate if the QMAP does not document the administration event because there is no way to know if the medication was administered, refused, or unavailable. She agreed this was ineffective practice and would expect documentation after each administration. On 7/23/25 at 3:13 p.m., the administrator stated she agreed that the black spaces on the MAR indicate that the medication administration event was not documented by the QMAP. She agreed that the MAR is inaccurate if QMAPs do not document each medication administration event.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited:Resident # 1 was reevaluated. Physician and POA notified of the missed medication documentation by DHW on 8/29/25. Hospice, Physician did not recommend any additional follow-up at this time. With respect to how the facility will identify residents/situations with the potential for the identified concerns:DHW or designee conducted audit of current resident electronic medication administration records (EMAR) for missed medications and missed documentation. Concerns identified were resolved with notification to MD and POA as indicated. With respect to what systematic measures have been put into place to address the stated concern:Qualified Medication Administration Personnel (QMAP) and licensed staff of the community were retrained on Medication Administration protocol to document administration of medication in electronic medical administration record (EMAR) at the time of the event, and to escalate medication not available to Wellness team for immediate follow-up by DHW on 7/29/25 & 8/20/25. DHW or designee to conduct daily audit of EMAR for 2 weeks and then weekly thereafter for 3 months for missed administration and/or missed documentation. With respect to how the plan of correction will be monitored:DHW or designee will present results of weekly audit at the monthly Quality Assurance and Performance Improvement (QAPI) meeting x 3 months. During and at the completion of 3 months, the QAPI team will reevaluate the initiate any further necessary actions and extend the review period as needed. The Executive Director (ED)/or designee is responsible for confirming implementation and ongoing compliance with the components of plan of correction and addressing and resolving variances that may occur.
1632Med/Med Adm-Med Strge LckdS/S B
Findings
Based on observations and interviews, the residence failed to store all medications in a locked cabinet, cart, or storage area when unattended, affecting 62 current residents. Findings Include:On 7/22/25 at 7:29 a.m., observation of the residence's unlocked wellness office revealed three over-the-counter medications prescribed to resident #5 stored on the floor. An environmental tour of the residence on 7/22/25 at 7:47 a.m. revealed that an inhaler prescribed to resident #6 was left unattended on the second-floor medication storage cart. On 7/23/25 at 1:50 p.m., the health and wellness director stated that the wellness office was always accessible to residents. She explained that she does not lock the door to the wellness office when she was not present. She stated she expected all medications to be locked in a closet, cart, or other spaces not accessible to residents. She agreed that medications left on the floor of the wellness office were not an acceptable storage location for medication. On 7/23/25 at 3:13 p.m., the administrator stated that all medications should be locked when unattended by trained staff. She agreed that the inhaler should not have been left unattended on the medication storage cart.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited: Qualified Medication Administration Personnel (QMAP) and licensed staff of the community were retrained on the requirement to keep medication carts locked and secured when not in direct supervision and to store medications in secured areas only by DHW on 7/29/25 & 8/20/25. With respect to how the facility will identify residents/situations with the potential for the identified concerns:All residents have the potential to be impacted by the said concern. With respect to what systematic measures have been put into place to address the stated concern:DHW or designee to conduct daily rounds for 2 weeks, then 3 times a week for 1 month and weekly thereafter for up to 3-month duration to spot check for any unsecured medications.
2706In Env-O2 Use/Hndl/Strg UprghtS/S B
Findings
Based on observations and interviews, the residence failed to ensure oxygen tanks are secured upright at all times and in a manner that prevents tanks from falling over, being dropped, or striking each other, affecting 62 current residents. Findings Include:An environmental tour of the residence on 7/22/25 at 7:41 a.m. revealed 16 oxygen tanks in an unoccupied resident room. One oxygen tank was on its side in a carrying bag on a couch, one was on its side in a reclining chair, and 15 were stored upright but unsecured in an open closet space. On 7/23/25 at 1:50 p.m., the health and wellness director stated that oxygen tanks must be stored in a secure upright manner to prevent them from falling over. She agreed that the oxygen tanks were not stored correctly in the unoccupied resident room. On 7/23/25 at 3:16 p.m., the administrator stated she was made aware of the oxygen tanks stored in the unoccupied resident room and agreed that the oxygen tanks were not stored correctly and that the current storage was unsafe.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited:ED retrained community leadership team on appropriate handling and storage of oxygen as noted in this ruling on 7/29/25. With respect to how the facility will identify residents/situations with the potential for the identified concerns:On 7/30/25 Facilities Director (FD)/designee conducted environmental rounds to confirm that all oxygen tanks are secured upright and appropriate storage racks. Issues identified were corrected at that time. With respect to what systematic measures have been put into place to address the stated concern:All associates were re-educated by the DHW on safe oxygen handling and the requirement to secure tanks upright in approved holders on 7/29/25. Additional securing brackets and holders were purchased and installed where needed. Facilities Director or designee will conduct weekly environment rounds to observe oxygen tanks are stored per safety recommendation and ruling for next 3 months. Any noted issues will be immediately addressed to ensure appropriate storage of oxygen. With respect to how the plan of correction will be monitored:The FD or designee will present results of the weekly environmental rounds at the monthly Quality Assurance and Performance Improvement (QAPI) meeting x 3 months. During and at the completion of 5 months, the QAPI team will reevaluate the initiate any further necessary actions and extend the review period as needed. The Executive Director (ED)/or designee is responsible for confirming implementation and ongoing compliance with the components of plan of correction and addressing and resolving variances that may occur.
2724In Env-Smkng Fire DspslS/S B
Findings
Based on observations and interviews, the residence failed to ensure it had designated outdoor smoking areas with fire-resistant waste disposal containers, affecting 18 current residents. Findings Include:An environmental tour of the memory care unit on 7/22/25 at approximately 8:15 a.m. revealed a designated smoking section with a cigarette disposal that was plastic with a tin pail inside, full of cigarettes that had not been emptied. The disposal read, "to avoid fire hazard, pail must be emptied". On 7/22/25 at approximately 8:30 a.m., Staff #3 stated the memory care unit had two residents who currently smoked in the memory care courtyard. On 7/22/25 at 3:15 p.m., the memory care director acknowledged that the cigarette disposal containers were not fire-resistant and that the containers should have been emptied more often. She also stated they would need to be replaced. On 7/23/25 at 3:17 p.m., the administrator stated she was not aware that the cigarette waste disposal needed to be fire-resistant. She acknowledged that fire safe and fire resistant are not the same thing, as the containers said they were fire safe.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited:Waste basket not meeting regulation was removed from the smoking area in memory care and replaced with fire resistant waste disposal container. With respect to how the facility will identify residents/situations with the potential for the identified concerns:Facilities Director or designee conducted environmental rounds of community’s designated smoking areas and did not locate any other concerns waste disposal containers. With respect to what systematic measures have been put into place to address the stated concern:ED retrained FD, Wellness and leadership team of the community on the ruling that designated smoking areas shall only have fire resistant waste disposal containers on 7/28/25. Community leadership team retrained their respective departments on ruling that designated smoking areas shall only have fire resistant waste disposal containers on 7/29/25, 8/4/25. The FD or designee to conduct weekly environmental rounds of designated smoking area to audit for fire resistant waste disposal container utilization for 3 months. Issues identified will be addressed and resolved. With respect to how the plan of correction will be monitored:The FD or designee will confirm results of weekly environmental rounds and present them at monthly QAPI for next 3 months. During and at the completion of 3 months, the QAPI team will reevaluate the initiate any further necessary actions and extend the review period as needed. The ED is responsible for confirming implementation and ongoing compliance with the components of this plan of correction and addressing and resolving variances that may occur.
3050Sec Env-Re AsS/S B
Findings
Based on record review and interview, the residence failed to reassess residents every six months for the need of a secure environment, and or having residents' representative signatures affecting three of five sample residents (#6, #8, #11). Findings Include:Resident #11 was admitted to the residence on 12/29/23 with a diagnosis of dementia. The record for Resident #11 contained an initial practitioner's evaluation for placement in a secure environment, dated 12/29/23. However, the record contained no further evidence that the residence included the attending practitioner to reassess the resident every 6 months for the continued need of a secure environment. On 7/23/25 at 10:00 a.m., the health and wellness director stated she was not aware residents needed a re-assessment every six months for a secure environment. She also stated the residence had attempted to get power of attorney (POA) signatures on the legal document admission form but had been unable to do so. On 7/23/25 at 3:18 p.m., the administrator stated she was not aware residents residing in the secure environment needed to be reassessed every six months for appropriateness for the secure environment by the resident's practitioner and (POA). Similar deficient practice was found for residents #6 and #8.
Plan of correction · submitted by the facility
With respect to the specific resident/situation cited:Resident #6, #8 and #11 were reassessed by the practitioner with family input for the need of a secure environment and resident representative signatures obtained by DHW or designee on 8/15/25. With respect to how the facility will identify residents/situations with the potential for the identified concerns:DHW or designee conducted audit of current residents in memory care for secure environment reassessment ruling and concerns identified were resolved at this time. With respect to what systematic measures have been put into place to address the stated concern:ED, DHW, Wellness Assistant and MCD were retrained by RDHW on this ruling on 8/12/25. The MCD or designee will maintain a tracking log of all residents in the secure environment, including due dates for six-month re-assessments and any condition change reviews. The MCD or DHW or designee will review the tool monthly to ensure timely completion of reassessments. The ED/designee will conduct monthly audits of reassessment compliance x 3 months, then quarterly audits thereafter. With respect to how the plan of correction will be monitored: Results of the monthly audits, and any concerns related to this process will be reviewed in the monthly QAPI meeting. Any missed reassessments will be corrected immediately by the Memory Care Director or DHW or designee. During and after completion of 3 months, the QAPI team will reevaluate and initiate any further necessary actions and change monitoring as needed. The ED is responsible for confirming implementation and ongoing compliance with the components of this plan of correction and addressing and resolving variances that may occur.
9999Final ObservationsSurveyor note
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The residence was advised that it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.13.1 The assisted living residence shall adopt, and place in a publically visible location, a statement regarding the rights and responsibilities of its residents. The assisted living residence and staff shall observe these rights in the care, treatment, and oversight of the residents. The statement of rights shall include, at a minimum, the following items:(D) The right to choice and personal involvement regarding care and services, including:(8) The right to receive services in accordance with the resident agreement and the care plan; and13.12 The assisted living residence shall develop and implement policies and procedures for the identification, reporting, and investigation of injuries of unknown origin. Such policies and procedures shall include, but not be limited to, the following requirements: The assisted living residence shall identify and document resident injuries for which the origin of the injury was not observed by or otherwise known by staff, and either: (1) The resident cannot explain how the injury occurred; or The resident can explain the source of the injury, but the source could be addressed to prevent future injuries. 18.8 Resident records shall contain, but not be limited to, the following items:(D) Progress notes which shall include information on resident status and wellbeing, as well as documentation regarding any out of the ordinary event or issue that affects a resident ' s physical, behavioral, cognitive and/or functional condition, along with the action taken by staff to address that resident ' s changing needs; (1) The assisted living residence shall require staff members to document, before the end of their shift, any out of the ordinary event or issue regarding a resident that they personally observed, or was reported to them. 22.4 Designated areas where smoking is allowed shall be equipped with fire resistant wastebaskets. Resident rooms occupied by smokers, even when house rules prohibit smoking in resident rooms, shall have fire resistant wastebaskets.
Plan of correction
The state did not require a plan of correction for this citation.

Reportable Occurrences

13 records
2/14/2026Neglect · ID 262304D3003Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 2/15/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported neglect of a client. Staff (1) failed to follow the standard of practice during a transfer, resulting in client (A) falling. Client (A) sustained injuries. During the course of the investigation, the healthcare entity suspended staff (1), contacted police and medical providers, conducted interviews, and reviewed records. Client (A)'s injuries were assessed and treated. Client (A) reported that staff (1) rushed and used the wrong transfer technique, causing a fall. Staff (1) confirmed the incident due to improper transfer technique. The facility implemented new transfer techniques for client (A) and retrained staff on transfers, abuse and neglect reporting, and approaches in caring. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/4/2026 · released to the public 5/11/2026.
1/26/2026Death · ID 262304D3002Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 1/26/26, the healthcare entity investigated a reportable event of death. While rounding, staff discovered client (A) unresponsive with their head stuck between the headboard and bed frame. Staff called emergency services, who instructed staff to start resuscitative measures until paramedics arrived. Despite efforts, the client passed away. Reportedly, per client (A)’s advance directives, they requested no resuscitative efforts. During the course of the investigation, the healthcare entity conducted record reviews and interviews. Staff received re-training regarding advance directive information, reminders of the location of the document and to ensure the clients’ wishes are communicated clearly. When reviewing the circumstances of the event, staff reported they had redirected client (A) back to bed several hours earlier and then when conducting rounds again, staff found her on the floor in this compromised state. The facility identified staff deviated from facility protocols by not informing emergency operators of client (A)’s advance directive information. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 2/25/26, Event ID 1PKE11.
Publication
Sent to facility 3/26/2026 · released to the public 4/2/2026.
9/10/2025Physical Abuse · ID 252304D3006Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 9/11/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Client (A) alleged that staff (1) was rough when providing care and did not treat her with respect. With one instance, client (A) claimed staff (1) dropped her on the floor during a transfer. Client (A) had dementia and severe cognitive impairment. At the time of reporting the event, client (A) reported being fearful of staff (1) and stated she felt scared that she would be killed. The allegation was unwitnessed by other staff. During the course of the investigation, the healthcare entity suspended staff (1), contacted police, completed full skin assessments of all residents in the secure environment, conducted interviews, and reviewed records. With the follow up assessment, no visible injury was observed, and client (A) had no current complaints of pain. When the police conducted an interview with client (A), she could not recall the allegation, stated feeling safe, and well taken care of by the staff. The facility updated the care plan with safety interventions, collaborated with medical providers, retrained and monitored staff. Due to conflicting reports from client (A) and without visible injury, the event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/11/2026 · released to the public 2/18/2026.
9/1/2025Physical Abuse · ID 252304D3005Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 9/2/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. Staff witnessed Client (A) and (B) in a physical altercation. Both clients were swatting at each other before Client (B) grabbed and twisted the arm of Client (A). During the course of the investigation the healthcare entity ensured the clients were separated before the police were notified. Client (A) sustained a bruise to their right forearm. No treatment needed. Both clients have a cognitive disability and did not recall the incident. Staff kept the clients in line of sight when in the common areas and will be redirected away from each other. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 1/18/2026 · released to the public 1/26/2026.
7/29/2025Neglect · ID 252304D3004Reported on time: No
Occurrence summary
SUMMARY OF FINDINGS:On 7/29/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported neglect of a client. Staff #1 allegedly failed to follow a client’s plan of care by not providing incontinence care for several hours overnight. During the course of the investigation, the healthcare entity suspended Staff #1, assessed the client, conducted interviews, and reviewed records. The client exhibited no visible injuries, but was unable to recall the event due to diminished cognitive functioning. Assessments were completed on all clients on the unit with no significant findings. Per the facility’s report, Staff #1 was aware the client needed care but believed the client needed multiple staff to assist. Staff #1 did not follow facility policy and report the client’s change in level of assistance. Staff #1 also did not follow the client’s care plan at the time of the incident, which required assistance from staff for toileting needs. The client’s care plan was updated to include increased levels of assistance and more staff support. All staff received re-education on reporting changes in conditions, resident-specific needs, and updated interventions. Staff #1 resigned during the investigation. Although none was reported, there was significant potential for harm. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was not submitted within the required timeframe.
Publication
Sent to facility 1/23/2026 · released to the public 2/2/2026.
7/29/2025Missing Person · ID 252304D3003Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 7/29/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported a missing client. An at-risk client was brought back to the facility by a good samaritan, after having exited the facility from the secured unit approximately one and a half hours prior. During the course of the investigation, the healthcare entity notified the family, assessed the client, reviewed records, and evaluated the doors to the unit. Per the facility’s investigation, the staff disarmed the door earlier in the day without re-engaging the alarm appropriately. As a result, the client was able to exit the door later without triggering another alarm. All doors were examined and determined to operate properly. The client was placed on increased wellness checks. Unit staff were re-educated on door alarms and how to re-engage the alarms, and completed demonstrations on appropriate protocols. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 12/17/2025 · released to the public 12/24/2025.
4/9/2025Missing Person · ID 252304D3002Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 4/9/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a missing client. During the course of the investigation the healthcare entity conducted interviews with clients and staff. The police notified the facility early in the morning, Client (A) was found walking on the sidewalk headed towards a busy street asking people to take them to the hospital. Client (A) returned from the hospital without any findings. Client (A) stated they believed there was a fire and forced their way through a locked door. Client (A) was moved to a secured environment. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/23/2025 · released to the public 7/30/2025.
11/12/2024Physical Abuse · ID 242304D3010Reported on time: Yes
Occurrence summary
Summary of Findings:On 11/12/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation the healthcare entity ensured the clients were safe before. Client (B) was witnessed to be physically aggressive with Client (A) and community members. Client (A) sustained some bruising on the back of their hand. Client (B) was redirected to outside until the family took them to the emergency room for an evaluation due to negative behaviors. Client (B) was not allowed re-admission due the safety concerns of others. The police were notified later. Staff were reminded of calling emergency services while keeping clients safe. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/25/2025 · released to the public 7/2/2025.
11/8/2024Death · ID 242304D3009Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 11/8/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported the death of a client. During the course of the investigation the healthcare entity followed the direction of the emergency services. The paramedics pronounced the client deceased. The spouse of the client stated they client was found on the floor face down after they heard a loud sound. The client had an unwitnessed fall. The coroner stated the cause of death was from a terminal fall. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 3/26/2025 · released to the public 4/2/2025.
10/6/2024Physical Abuse · ID 242304D3008Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 10/25/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation the healthcare entity ensured Client (A) and the alleged assailant (staff #1) were separated before the police were notified. Staff #2 heard Client (A) scream and found them sobbing when Staff #1 was assisting them. Client (A) could not verbalize what occurred. Other staff members indicated Staff #1 was short when providing care, rushed and lacked empathy with clients. Documentation revealed inappropriate treatment of the client by Staff #1 and their employment was terminated. Staff were provided education and an in-service regarding abuse and neglect. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/28/2025 · released to the public 6/5/2025.
5/3/2024Missing Person · ID 242304D3005Reported on time: Yes
Occurrence summary
SUMMARY FINDINGS: On 5/3/24 Resident (A), an at risk adult, was last seen at 12:10 a.m. before being identified by staff as missing from the facility. Resident (A) was brought back to the facility around 1:00 a.m. Resident (A) did not have any injuries. The facility investigation concluded Resident (A) left the facility through the living room window without staff being aware. Resident (A) stated he kicked the window screen out. To help prevent a recurrence immediate oversight with one-to-one staff was provided for Resident (A) until a secure placement could be established for him. DEPARTMENT FINDINGS:In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site review of this reportable event submitted by the agency/facility. This public summary is based on investigative findings provided by the licensed entity to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence event will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 1/9/2025 · released to the public 1/16/2025.
2/8/2024Missing Person · ID 242304D3002Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 2/8/24 a male resident (A) in his 40s who resided in a memory care facility was attempting to leave early in the morning and was initially directed by staff and told he could not leave without his wife. Around 5:45 a.m., staff member (1) went outside to take out the trash after sitting with resident (A). When they returned resident (A) was no longer in the location he was prior. After a search was conducted, his whereabouts were unknown. He was identified as being at risk. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, family, and physician. The facility was notified by the police they were called regarding resident (A)’s presence in another neighborhood around 6:15 a.m. Resident (A) was brought back to the facility. Resident (A) did not have any injuries. He had increased agitation and was provided with prescribed medications to assist with behaviors. It was determined one of the doors was not properly secured. The facility investigation concluded even though resident (A) was seeking to exit the facility, staff member (1) did not ensure the door was secured behind them when taking out the trash. To help prevent a recurrence, resident (A) was placed on safety checks. All doors are checked hourly by staff to ensure they are secure and alarm. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 11/19/2024 · released to the public 11/26/2024.
11/19/2023Death · ID 232304D3002Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 11/19/23 qualified medication administration person (QMAP) (1) was informed a female resident (A) in her 90s had fallen outside the facility. QMAP (1) went to resident (A) and she was unresponsive but breathing. She had fallen down and hit her face. Resident (A)’s walker was tipped over on its side. Emergency services were called. Resident (A) had a “Do Not Resuscitate (DNR)” order in place. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police and family. The paramedics arrived and initiated CPR but then stopped when they received the DNR order. Resident was taken to the hospital and subsequently passed away. Her family and the responsible party (POA) were with her. POA indicated they did not want an autopsy and the physicians stated resident (A) may have had a heart attack. The facility investigation concluded resident (A) had an unwitnessed fall and died of natural causes after being sent to the hospital. To help prevent a recurrence, staff followed procedures and will continue to be trained on policies regarding falls, resident wishes, CPR and first aid. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.