14
Inspections
47
Deficiencies
0
Actual Harm or Above
15
Occurrences
April 7, 2026
Last Inspection
S/S A/B/C Minimal potentialS/S E Potential for harm
The most recent inspection of GARDENS AT ST ELIZABETH on record is dated April 7, 2026. Across 14 published inspections, state surveyors cited 47 deficiencies, none of which reached the actual-harm level.
Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.
Provider Information
Status
Active
Facility Type
Assisted Living Residence (Licensed Only)
Administrator
Miller, Christopher
Owner
CHI LIVING COMMUNITIES
Phone
(303) 964-2000
Payor Source
Private Pay
City
DENVER
ZIP
80211
Inspections & Citations
14 inspections · 47 deficiencies4/7/2026Revisit: Licensure Complaint · ID FG0D131 deficiency▼
0000Initial CommentsSurveyor note▼
Findings
A complaint revisit was completed on 4/9/26 for all previous deficiencies cited on 6/26/25. The regulations governing Assisted Living Residences were revised. The new Chapter 2 regulations were implemented on 9/14/25.
Plan of correction
The state did not require a plan of correction for this citation.
0240Dept Oversight-Access Client Records/InfoS/S B▼
Findings
Based on record review and interviews, the residence failed to provide, upon request, access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities, affecting 92 current residents. This deficiency was cited previously during a state licensure survey on 6/26/25. Although the facility corrected the deficiency, based on the findings below, the facility has not maintained compliance with this regulatory requirement. Findings Include:4/8/26 at 3:58 p.m., an email was submitted by the assistant director of nursing (ADON) that provided a summary of some of the residents with incidents, but it did not include all of the names and dates on the incident report list, nor did it provide investigation information per prior requests. Upon completion of the survey, the requested 120 days of incident reports were not received. On 4/8/26 at 7:33 a.m., access to 120 days of progress notes/incident reports of out-of-the-ordinary events, and falls and investigations of abuse, neglect, and/or injury of unknown origins was requested. At 9:55 a.m. a second request was made. At 10:44 a.m., a list of resident names with incidents were provided, three hours and eleven minutes after the first request. However, the information that was provided did not include access to the full reports or all required elements. At 4:04 p.m., progress notes/incident reports, and falls and investigations of abuse/neglect and injuries of unknown origin, were again requested from the residence and not provided. On 4/8/26 at 10:50 a.m., the registered nurse (RN) stated that incident reports were completed electronically. RN and ADON work together to complete them. The RN stated they are behind in entering the incident reports and do not have full access to the electronic health records, which may impact their ability to complete the incident reports accurately. On 4/9/26 at 9:26 a.m., the director of nursing (DON) responded to an email. It read in part that the residence provided everything requested, and an email issue caused a delay. The DON acknowledged that the residence struggled to fully access all requested information and that the residence was required to provide all reports and data requested. The DON explained that while this might have been cited in the past, they believed it had been corrected because all requested items were provided; but, were delayed by email service complications.
Plan of correction · submitted by the facility
Tag 0240 - Standards for Hospitals and Health Facilities Ch 2 - General Licensure Standards Part 2. Licensure Process 2.10 Department Oversight 2.10.5 The licensee shall provide, upon request, access to or copies of the following to the Department for the performance of its regulatory oversight responsibilities: (A) Individual client records. (B) Reports and information required by the Department including but not limited to, staffing reports, census data, statistical information, and other records, as determined by the Department. Based on records review andinterviews, the residence failed to provide, upon request, access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities, affecting 92 current residents. (Cross-reference U0540,U0910, U1150, U1604, U2214, U2230, & U3060)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; Access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities was provided on survey 4/8/2026 and 4/9/2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents are affected by this deficiency. Access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities was provided on the survey 4/8/2026 and 4/9/2026.3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; Education for Nursing staff will take place for staff to know who to contact, and where information is stored to make future surveys compliant to this regulation. This was completed on 5/7/20264. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Executive Director or his/her designee will educate and train staff on identifyingcontacts for survey information and the location of information so it is available and accessible to staff within 2 hours of a request for information from the survey team. The Executive Director or his/her designee will audit the system to ensure two available PCC (point click care) access addresses are set up and available to the Survey team and access is available copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities. The Executive Director or his/her designee will audit 1x per month for three months that the Nursing Leadership Team signatures are correct and up to date indicating by the signatures that those listed have been educated on who to contact and where the information is stored to ensure compliance for the deficiency which will be reported out to the quality assurance performance improvement (QAPI) committee for further review.
4/7/2026Revisit: Licensure and Licensure Complaint (Combined) · ID LJNP125 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure survey and complaint revisit was completed on 4/9/26 for all previous deficiencies cited on 6/26/25. The regulations governing Assisted Living Residences were revised. The new Chapter 2 regulations were implemented on 9/14/25, and the new Chapter 7 regulations were implemented on 7/1/25. Tags U1150 and U3060 were not cited in the previous event; however, the deficiencies were included in the previous event's informational 9999 tag.
Plan of correction
The state did not require a plan of correction for this citation.
0240Dept Oversight-Access Client Records/InfoS/S B▼
Findings
Based on records review and interviews, the residence failed to provide, upon request, access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities, affecting 92 current residents. This deficiency was cited previously during a state licensure survey on 6/26/25. Although the facility corrected the deficiency, based on the findings below, the facility has not maintained compliance with this regulatory requirement. Findings Include:4/8/26 at 3:58 p.m., an email was submitted by the assistant director of nursing (ADON) that provided a summary of some of the residents with incidents, but it did not include all of the names and dates on the incident report list, nor did it provide investigation information per prior requests. Upon completion of the survey, the requested 120 days of incident reports were not received. On 4/8/26 at 7:33 a.m., access to 120 days of progress notes/incident reports of out-of-the-ordinary events, and falls and investigations of abuse, neglect, and/or injury of unknown origins was requested. At 9:55 a.m. a second request was made. At 10:44 a.m., a list of resident names with incidents were provided, three hours and eleven minutes after the first request. However, the information that was provided did not include access to the full reports or all required elements. At 4:04 p.m., progress notes/incident reports, and falls and investigations of abuse/neglect and injuries of unknown origin, were again requested from the residence and not provided. On 4/8/26 at 10:50 a.m., the registered nurse (RN) stated that incident reports were completed electronically. RN and ADON work together to complete them. The RN stated they are behind in entering the incident reports and do not have full access to the electronic health records, which may impact their ability to complete the incident reports accurately. On 4/9/26 at 9:26 a.m., the director of nursing (DON) responded to an email. It read in part that the residence provided everything requested, and an email issue caused a delay. The DON acknowledged that the residence struggled to fully access all requested information and that the residence was required to provide all reports and data requested. The DON explained that while this might have been cited in the past, they believed it had been corrected because all requested items were provided; but, were delayed by email service complications.
Plan of correction · submitted by the facility
Tag 0240 - Standards for Hospitals and Health Facilities Ch 2 - General Licensure Standards Part 2. Licensure Process 2.10 Department Oversight 2.10.5 The licensee shall provide, upon request, access to or copies of the following to the Department for the performance of itsregulatory oversight responsibilities: (A) Individual client records. (B) Reports and information required by the Department including but not limited to, staffing reports, census data, statistical information, and other records, as determined by the Department. Based on records review andinterviews, the residence failed to provide, upon request, access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities, affecting 92 current residents. (Cross-reference U0540,U0910, U1150, U1604, U2214, U2230, & U3060)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; Access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities was provided on survey 4/8/2026 and 4/9/2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents are affected by this deficiency. Access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities was provided on survey 4/8/2026 and 4/9/2026.3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; Education for Nursing staff will take place for staff to know who to contact, and where information is stored to make future surveys compliant to this regulation. This was completed on 5/7/20264. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Executive Director or his/her designee will educate and train staff on identifying contacts for survey information and the location of information so it is available and accessible to staff within 2 hours of a request for information from the survey team. The Executive Director or his/her designee will audit the system to ensure two available PCC (point click care) access addresses are set up and available to the Survey team and access is available copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities. The Executive Director or his/her designee will audit 1x per month for three months that the Nursing Leadership Team signatures are correct and up to date indicating by the signatures that those listed have been educated on who to contact and where the information is stored to ensure compliance for the deficiency which will be reported out to the quality assurance performance improvement (QAPI) committee for further review.
1150Res Care Srvs-Res CPS/S C▼
Findings
Based on record review and interviews, the residence failed to ensure each resident's care plan promoted resident choice, mobility, independence and safety; detailed specific personal service needs and preferences along with the staff tasks necessary to meet those needs; and identified all external service providers, affecting 92 current residents. Specifically, Resident #18 sustained nineteen falls in three months from January through March 2026, three of which were with injury. The residence's care plan for Resident #18, read the last update related to falls was made on 2/25/26. A progress note dated 3/6/26 read Resident #18 was found in her room lying on her back. Resident #18 slipped while trying to get up from the recliner. She sustained injuries to her face; rug burn marks to her forehead, nose, and under her left eye. Resident #18 fell again on 3/10/26 and expressed pain. However, the residence failed to ensure the resident ' s care plan included updated interventions that were effective to ensure the residents ' safety due to falls. Staff were also unaware of fall interventions that were in place for Resident #18. Subsequently, on 3/17/26, the progress notes revealed Resident #18 was found on the floor with a swollen left eye, facial bleeding with left facial and lip swelling, and was transported to the emergency department where she was diagnosed with a subdural hematoma and laceration of the left eyebrow. Upon return from the hospital on 3/18/26, Resident #18 sustained additional falls on 3/18 and 3/26/26. Findings Include:1. Record Reviewa. Resident #18 was admitted to the residence on 1/10/25 with a diagnosis of dementia. On 4/7/26 assistant director provided a list of incidents, this list included the following dates regarding Resident #18 ' s falls. Resident #18 falls were dated 1/16, 1/21 twice, 2/1, 2/2, 2/4, 2/7, 2/13, 2/14, 2/24, 2/27, 2/28, 3/6 twice, 3/10, 3/15, 3/17, 3/18 and 3/26/26. Practitioner follow-up visit documentation dated 3/17/26, read in part, Resident #18 attended a follow-up visit related to a fall with injury; she sustained a head injury with subdural hematoma and facial laceration of the left eyebrow. Progress notes for Resident #18 read as follows:Resident #18 sustained falls without injury on 1/16, twice on 1/21, 2/1, 2/2, 2/4, 2/7, 2/13, 2/14, 2/24, 2/27, 2/28 and 3/15/26. A progress noted dated 3/6/26 read, Resident #18 called via wrist pendant, she was found lying on her back on her living room floor. Resident #18 stated she slipped on her blanket trying to get off her recliner and fell face first onto the floor. Resident #18 sustained a few rug burns on her face. Forehead, nose and under her left eye. A progress note dated 3/10/26 read, Resident #18 was yelling out for help. She was found on the floor lying in the living room and was trying to get up but was unable to so she scooted on her bottom from the bathroom to the living room. She stated she was a little sore. She stated she pressed the call light but staff was not aware of the call. A progress note dated 3/17/26 read, caregiver notified nurse that Resident #18 was found lying on the bathroom floor with feet in the hallway. Left eye was swollen shut with facial bleeding. Left facial and lip swelling. Resident #18 stated she did not fall or hit her head. She stated she activated the call button but no call received. Resident #18 was transferred to emergency department. Resident #18 has frequent falls and is a high fall risk. 2A progress note, dated 3/18/26, read Resident #18 returned from the hospital with six stitches and facial bruising, due to her fall on 3/17/26. Progress notes revealed additional falls without injury on 3/18 and 3/26/26. The residence's undated care plan for Resident #18, read Resident #18 was at risk for injuries related to falls due to history of falls. Goal was to be free from injury related to falls through the next review date. The most recent update to fall interventions, wasdated 2/25/26, and read that the resident was "reviewed/assessed and 2/25/26 nursing has contacted Resident #18 ' s provider to request further cognitive testing to determine if memory care would be appropriate." However, there were no interventions since, and what was in place was already was ineffective, as Resident #18 continued to fall. A care conference note dated 3/31/26 read Resident #18 attempted to walk and was not doing good. Her legs wouldn ' t work. Resident #18 was not steady on her feet and used small pivot steps to transfer and "used wheelchair due to wobbly legs and right leg freezing up."b. Resident #4 was admitted to the residence on 12/27/24 with a diagnosis of Alzheimer ' s disease and repeated falls and was admitted to an external hospice provider on 3/5/26. The residence's care plan for Resident #4, undated, had interventions about activities and falls, initiated on 1/8/25, which read in part that an activity program was to be implemented that fit Resident #4 ' s current skill level; however, the care plan did not detail the activity program or staff tasks necessary to address the resident's fall risk. A progress note dated 2/10/26 read in part, that a care conference for Resident #4 was held on 2/10/26 to discuss putting into place an intervention for cut-up fruit for breakfast that she could pick up herself and a possible magic cup to replace ensure in an effort to help with swallow difficulties and increase protein intake. However, Resident #4 ' s care plan did not address nutritional needs or interventions related to a swallowing difficulty.c. Resident #16 was admitted to the residence on 3/27/26 with a diagnosis of chronic atrial fibrillation and repeated falls. An undated care plan with interventions dated 4/1/26, read in part focus was mobility, goal needs would be met. However, there were no individualized interventions related to fall risk. d. Resident #7 was admitted on 3/15/25 with diagnoses of late onset Alzheimer's disease, senile degeneration of the brain, dementia with agitation, depressive disorder, recurrent. The list of incidents provided by the RN, revealed Resident #7 sustained four falls 1/30, 2/11, 2/25, and 3/11/26. However, the undated care plan for Resident #7 failed to address detailed specific personal service needs and preferences along with the staff tasks necessary to meet their needs. e. Resident #17 was admitted on 2/5/26 with diagnoses of repeated falls, syncope, and collapse. A practitioner's medical report dated 1/20/26 read Resident #17 was a fall risk with three falls in the past two weeks, syncope, bilateral knee joint pain, and frailty. An undated care plan for Resident #17 with interventions dated 2/11/26, read, the focus was mobility; goal was needs will be met according to what matters, interventions read fall prevention and to maintain/improve function. However, there were no individualized fall interventions or staff tasks necessary to meet Resident #17 ' s personal needs. 2. InterviewsOn 4/7/26 at 7:20 a.m., Staff #2 stated that the QMAPs used paper notes or by word of mouth to get interventions; if staff are not working, they may not know of new interventions. Floor staff did not enter interventions or changes. QMAPs provided the information to one of their nursing unit managers, and then the nurse decided whether or not to add an intervention. On 4/7/26 at 7:40 a.m., Staff #15 stated that she used a paper sheet, supervisor, or at shift change to get updated interventions or changes. The sheets are not always updated, and if she is off when the intervention was updated, she would just have to figure it out as she was on the floor working. On 4/7/26 at 7:50 a.m. Staff #11 stated they do not have access to current care plans, and communication of interventions depends on word of mouth. She is not aware of updated tasks or interventions for Resident #18. On 4/7/26 at 8:00 a.m., Staff #23 stated that she was unaware of how to access care plans or interventions for each resident and did not know individualized interventions or specific staff tasks for Resident #18. On 4/7/26 at 8:15 a.m., Staff #17 stated that QMAPs had to ask supervisors or staff who were working if there were any interventions implemented or changes in care. Care providers did not have access to the resident ' s electronic health records to review care plans or interventions. QMAPs would have to log in and let care providers look at their computers, and staff did not feel comfortable allowing access under their login. On 4/7/26 at 8:30 a.m., Staff # 14 stated she was not sure about staff interventions or individualized care plans. Staff were supposed to use the hall binders, but they are not updated; some still have residents who were no longer living there. Staff #24 was unsure of who was responsible for updating the binders. On 4/7/26 at 9:00 a.m., Staff #13 was not aware of new or updated fall interventions for Resident #18 or Resident #4. On 4/7/26 at 11:40 a.m., Staff #12 stated the care plans were in a binder, and staff were supposed to look at them; most staff did not review them. Staff #12 stated the binders were not updated. Every time QMAPs and care providers asked about the binders being updated, management said the residence would be adding them to their electronic health record software point click care (PCC), which they have been saying for at least a year. Residents had behaviors and changes in their care that were not documented in care plans, so staff are not sure what to do. The only way to know WAS word of mouth, if they were told. Sometimes updates were in progress notes, but not always. On 4/8/26 at 1:05 p.m., the registered nurse (RN) stated that she was unable to effectively keep up with updating care plans due to her having to work on the floor as a caregiver and QMAP multiple times due to staff calling off. On 4/9/26 at 9:26 a.m., when asked if the care plans reflected current resident needs and promoted resident safety related to individualized interventions, the director of nursing (DON) stated, "No, we have care plans for all residents." The DON stated that care providers should have access to care plans and interventions, and she was aware that floor staff did not know how to access care plans or interventions but had paper care sheets.
Plan of correction · submitted by the facility
Tag 1150 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 12 - RESIDENT CARE SERVICES - Resident Care Plan 12.10 Each resident care plan shall: (A) Be developed with input from the resident and the resident's representative; (B) Reflect the most current assessment information; (C) Promote resident choice, mobility, independence and safety; (D) Detail specific personal service needs and preferences along with the staff tasks necessary to meet those needs; (E) Identify all external service providers, including essential caregivers for the purposes of the assisted living residence's visitation policy as required by Part 9.2, along with care coordination arrangements; and (F) Identify formal, planned, and informal spontaneous engagement opportunities that match the residents personal choices and needs. Based on record review and interviews, the residence failed to ensure each resident's care plan promoted resident choice, mobility, independence and safety; detailed specific personal service needs and preferences along with the staff tasks necessary to meet those needs; and identified all external service providers, affecting 92 current residents. (Cross-reference C0240, U0540, U0920, U2214, U2230, U3060, & U3092)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; Each resident's care plan in Assisted Living to be reviewed and updated, where necessary, to promote residentchoice, mobility, independence and safety; detailing specific personal service needs and preferences along with the staff tasks necessary to meet those needs. This to be completed within 60 days or less. 2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents in the assisted living facility were affected by the deficient practice. Each resident's care plan in Assisted Living was reviewed and updated, where necessary, to promote resident choice, mobility, independence and safety; detailing specific personal service needs and preferences along with the staff tasks necessary to meet those needs. This to be completed within 60 days or less. 3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; The Nursing Director or their designee will review and update all resident care plans in the assisted Living facility every twelve months or upon change of condition. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Director of Nursing or their designee will audit 5 resident care plans per month for 6 months to ensure 100 percent completion to ensure compliance for thedeficiency, the results will be reported out to the quality assurance performance improvement (QAPI) committee for further review or instruction.
1604Med/Med Adm-Rcrd Kpng Qrtly AuditS/S B▼
Findings
Based on record review and interviews, the residence failed to record review and interviews the administrator and qualified medication administration person (QMAP) supervisor failed to audit the accuracy and completeness of the medication administration record (MAR), controlled substance list (CSL), medication error reports, (MERs), and medication disposal records (MDRs), affecting all 92 current residents. This deficiency was cited previously during a state licensure survey on 10/21/25. Although the facility corrected the deficiency, based on the findings below, the facility has not maintained compliance with this regulatory requirement. Findings Include:On 4/7/26 at 7:33 a.m., the last four quarterly medication administration audits with the administrator and lead QMAP were requested in an email. On 4/7/26 at 3:45 p.m., an email was sent requesting the quarterly medication administration audits that had not yet been received. On 4/8/26 at 10:08 a.m., a third email was sent requesting the last four quarterly medication administration audits that had not been received. However, the quarterly medication administration audits were never received. On 4/8/26 at 11:30 a.m., the assistant director of nursing (ADON) stated that the pharmacy audits medications. She was unaware of the requirement for quarterly medication audits to be completed by the administrator and lead QMAP.On 4/9/26 at 9:29 a.m., email correspondence with the director of nursing (DON) regarding the request of quarterly medication administration audits read in part, that the DON was aware the administrator and QMAP supervisor are responsible for auditing the accuracy and completeness of the medication administration records on a quarterly basis. The DON acknowledged that the quarterly audits were not completed by the administrator and the lead QMAP.
Plan of correction · submitted by the facility
Tag 1604 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Record Keeping 14.31 The ExecutiveDirector and the QMAP supervisor shall, on a quarterly basis, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records. Any irregularities shall be investigated andresolved. The results of the audits shall be documented and routinely included as part of the assisted living residence's Quality Management Program assessment and review. Based on record review and interviews, the residence failed to record review and interviews the ExecutiveDirector and qualified medication administration person (QMAP) supervisor failed to audit the accuracy and completeness of the medication administration record (MAR), controlledsubstance list (CSL), medication error reports, (MERs), and medication disposal records (MDRs), affecting all 92 current residents. (Cross-reference C0240, U0540, U1600, & U2214)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; All residents were affected by this deficient practice. We did audit the accuracy and completeness of the medication administration record (MAR), controlled substance list (CSL), medication error reports, (MERs), and medication disposal records (MDRs) on 5/9/2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents were affected by this deficient practice. We did an audit on the accuracy and completeness of the medication administration record (MAR), controlled substance list (CSL), medication error reports, (MERs), and medication disposal records (MDRs) on 5/7/2026 reviewing and updating as needed. 3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; The Executive Director or their designee will perform the audits of the MAR at the quarterly quality assurance performance improvement (QAPI) meetings as the schedule for ensuring they get completed in a timely manner. The Executive Director will also place on their calendar the quarterly assessment schedule as a second reminder. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Executive Director or their designee will monitor and review on a quarterly basis the accuracy and completeness of the medication administration record (MAR), controlled substance list (CSL), medication error reports, (MERs), andmedication disposal records (MDRs) with a QMAP. We will perform this function once every month for three months and then quarterly once we have achieved 100 percent compliance. The results of the audit will get reported out to our QAPI committee for further review and /or instructions.
2230HIR-Cntnt IncldS/S B▼
Findings
Based on record review, and interviews, the residence failed to ensure resident records contained progress notes of any out of the ordinary event or issue that affects a resident's status documented prior to the end of each shift, as well as documentation of ongoing services provided by external service providers, affecting three of 11 sample residents (#4, #7, #18). This deficiency was cited previously during a state licensure survey on 10/21/25. Although the facility corrected the deficiency, based on the findings below, the facility has not maintained compliance with this regulatory requirement. Findings Include:1. Record ReviewOn 4/7/26 at 7:33 a.m., access to 120 days of progress notes/incident reports which contained out-of-the-ordinary events were requested. a. Resident #7 was admitted to the residence on 3/15/25 with diagnoses of late-onset Alzheimer's disease, senile degeneration of the brain, dementia with agitation, depressive disorder, recurrent. On 4/8/26, Resident #7's progress notes were reviewed. A progress note dated 2/11/26, read the practitioner requested a referral to be made for physical/occupational therapy related to a fall. Another progress note, dated 2/11/26, read Resident #7 was on therapy services during the time of her fall. However, there was no documentation in the resident's record of the services provided by the therapist(s). The list of incident provided by the RN, revealed Resident #7 sustained three additional falls 1/30/26, 2/25/26, and 3/11/26. However, there was no evidence a progress note was completed prior to the end of each staff member's shift for the above incidents, as required.b. Resident #4 was admitted to the residence on 12/27/24 with a diagnosis of Alzheimer's Disease. On 4/8/26 an incident list that registered nurse (RN) provided was reviewed, it read Resident #4 had a fall that was dated 2/13/26; however, no documentation of this fall was in progress notes. A practitioner's order read Resident #4 was discharged from one external service hospice provider and admitted to another external hospice provider on 2/2/26. This transition to a different hospice provider was not documented in a progress note. c. There was similar deficient practice for Resident #18.2. InterviewsOn 4/7/11:45 a.m., Staff #12 stated that out-of-the-ordinary issues such as falls and behaviors, should be documented in progress notes, but not all of them are. Staff #12 acknowledged that a change in hospice providers or starting or ending external services such as therapy should be documented since it affects a resident. On 4/7/26 at 1:30 p.m., the assistant director of nursing stated there should be a progress note with every incident. She also stated there should be a progress note for all falls, and QMAPs should be documenting this information when it happens. On 4/7/26 at 1:45 p.m. Staff #17 stated that out-of-the-ordinary issues should be documented in progress notes; sometimes it depends on the nurses, and they will decide. Staff #17 stated she thinks falls or anything that is different such as behaviors or a change in a resident's physical ability, would be considered an out-of-the-ordinary event and should be documented in progress notes. On 4/9/26 at 9:26 a.m., the director of nursing (DON) submitted an email that read in part that the DON considered a fall an out-of-the-ordinary event. The DON expected qualified medication administration persons (QMAPs)/nursing staff to document any out-of-the-ordinary event or issues that affect a resident's physical, behavioral, cognitive, and functional condition, as well as actions taken by staff to address those needs. The DON replied that external service providers and ongoing services were not documented in the charts that were requested.
Plan of correction · submitted by the facility
Tag 2230 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 18 - RESIDENT HEALTH INFORMATION RECORDS - Content 18.8 Resident records shall contain,but not be limited to, the following items: (A) Face Sheet; (B) Practitioner order; (C) Individualized resident care plan; (D) Progress notes which shall include information on resident status and wellbeing, as well as documentation regarding any out of the ordinary event or issuethat affects a resident's physical, behavioral, cognitive and/or functional condition, along with the action taken by staff to address that resident's. Based on record review, and interviews, the residence failed to ensure resident records contained progress notes of any out of the ordinary event or issue that affects a resident's status documented prior to the end of each shift, as well as documentation of ongoing services provided by external service providers, affecting three of 11 sample residents (#4, #7, #18) (Cross-reference C0240, U0540, U1150, U1600, U2214, &U3060)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; For residents 4#, #7 and #18 the Nurse Director or designee have reviewed the current process and have implemented systemic changes to ensure compliance with needed documentation including progress notes before the end of shift related to noted changes of condition or out of ordinary events. Training with current staff on the documentation requirements is in progress to be completed by May 15th, 2026. Notice has been given to outside providers, ie therapy, etc that documentation of services is required to be provided to The Gardens at St. Elizabeth for AL and memory care residents. This was completed on April 15th 2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All resident have the potential to be affected by the deficient practice. Nurse Director will review progress notes daily during scheduled work days for needed followup. Out of ordinary events will be reviewed daily during the scheduled work week by the director of nursing (DON) or designee for followup along with progress notes. 3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; The Nursing Director or their designee will review all charting from the previous day during the scheduled work week to ensure all progress notes and change of conditions are documented and followed up on in a timely manner. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Nurse Director or their designee, while transitioning to all electronic charting will review paper charting and compare to progress notes daily during scheduled work days looking for any missed documentation and follow up as needed. Once full transition to electronic charting is completed, DON or designee will review the electronic charting daily during scheduled work days for any further needed follow up or missing documentation. DON or designee will audit all documented events against progress notes to ensure compliance with the needed documentation daily during scheduled work days for 1 month, then weekly for 2 months for reach 100% compliance. DON or designee will audit once monthly for 3 months for needed documentation from outside vendors for AL and Memory Care residents. The results will be reviewed at our QAPI committee meeting for further review or instructions.
3060Sec Env-Enhncd Rsdnt CP IncldS/S B▼
Findings
Based on record review and interviews, the residence failed to ensure each resident in the secure environment (SE) had care plans that described the resident's wandering patterns and known behavioral expressions, along with individualized approaches to be implemented by staff to protect the resident and others from whom they have contact, identify the type and level of staff oversight, monitoring, and accompaniment, and documentation affecting three of five sample residents who resided in the secured environment (#4, #7, #8). Findings Include:1. Record Reviewa. Resident #4 was admitted to the residence on 12/27/24 with a diagnosis of Alzheimer's Disease. The undated care plan for Resident #4, did not address behavioral expressions along with individualized approaches to be implemented by staff to protect Resident #4 and other residents with whom she may have contact. The care plan also did not address the accompaniment that the ALR deems necessary to meet the needs of the resident within the secure environment and secure outdoor area. Resident #4 had a care conference dated 3/31/26 that read "she yells at staff and refuses assistance including meals with increased confusion."b. Resident #8 was admitted to the residence on 2/19/25 with diagnoses that included Alzheimer's disease, senile degeneration of brain and parkinson ' s disease. An undated care plan read in part: Resident #8 "will experience meaningful engagement in a balanced program of mind-body-spirit activities, with simple, structured, meaningful activities that focus on successful outcomes and avoid overly demanding tasks." However, the care plan did not specify what these programs are or examples of simple, structured activities with individualized approaches to be implemented by staff to protect the resident and other residents with whom he may have contact.c. Resident #7 was admitted on 3/15/25 with diagnoses of late onset Alzheimer's disease, senile degeneration of the brain, dementia with agitation, depressive disorder, recurrent. Practitioner notes dated 2/11/26 read in part that Resident #7 has had hallucinations, pacing, and aggressive behaviors. Progress notes dated 2/6/26 through 4/7/26 read behavior monitoring was required for hallucinations, and the resident exhibited aggressive behaviors such as hitting staff. The residence's undated care plan for Resident #7, with interventions dated 12/31/25, read the focus is that Resident #7 is "taking psychotropic medications related to depression, anxiety and agitation; and to include interventions for behavior monitoring and to identify behavior interventions that have worked in the past." However, Resident #7 ' s care plan did not reflect individualized personal service needs, preferences, and specific behavioral interventions, along with the staff tasks necessary to meet those needs. 2. InterviewsOn 4/7/26 at 8:00 a.m., Staff #23 stated she was unaware that it was required to have enhanced care plans for residents in the secured environment; stated there is no difference between care plans for residents in the secured environment compared to the care plans for normal assisted living residents. On 4/9/26 at 9:36 a.m., director of nursing (DON) was asked if she agreed that residents in the secure unit should have a care plan that included a description of each resident ' s wandering patterns or specific behaviors with individualized approaches that staff can implement; contrary to the above evidence, the DON ' s response was that the residence did "have enhanced care plans for all residents." On 4/8/26 at approximately 2:00 p.m., secure environment Staff members #12, #18, and #24 were unable to speak to enhanced care plans for residents in the secured unit. They were unable to provide individualized interventions; they stated they do not have access to updated care plans, since the care plan binders are not updated.
Plan of correction · submitted by the facility
Tag 3060 - Based on records review and interviews, the residence failed to ensure each resident in the secure environment (SE) had care plans that described the resident's wandering patterns and known behavioral expressions, along with individualized approaches to beimplemented by staff to protect the resident and others from whom they have contact, identify the type and level of staff oversight, monitoring, and accompaniment, and documentation affecting three of five sample residents who resided in the secured environment (#4, #7, #8).(Cross-reference C0940, U0540, U0920, U1150, U2214, U2230, & U3092)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; The Director of Nursing or designee audited all memory care care plans and updated the care plans including wandering patterns, behavioral expressions and individualized approaches to be implemented by staff to protect the resident. This to be completed by May 15th 2026.2. How you will identify other residents having the potential to be affected by then same deficient practice and what corrective action will be taken; All residents in the memory care unit may be affected by this deficient practice. The Director of Nursing or designee audited all memory care care plans and updated the care plans including wandering patterns, behavioral expressions and individualized approaches to be implemented by staff to protect the resident. This to be completed by May 15th 2026.3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; The Nursing Director or their designee will review and update all residents in the memory care every six months on all residents in memory care. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Nursing Director or their designee will audit five residents care plans per month for 6 months to achieve 100 percent completion to ensure compliance for thedeficiency, the results will be reported out to the quality assurance performance improvement (QAPI) committee for further review or instruction.
4/7/2026Licensure and Licensure Complaint (Combined) · ID ZT4J1112 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure survey with complaints #CO41005, #CO41006, #CO40991, and #CO40906 was completed on 4/9/26. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0240Dept Oversight-Access Client Records/InfoS/S B▼
Findings
Based on records review and interviews, the residence failed to provide, upon request, access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities, affecting 92 current residents. (Cross-reference U0540, U0910, U1150, U1604, U2214, U2230, & U3060)Findings Include:4/8/26 at 3:58 p.m., an email was submitted by the assistant director of nursing (ADON) that provided a summary of some of the residents with incidents, but it did not include all of the names and dates on the incident report list, nor did it provide investigation information per prior requests. Upon completion of the survey, the requested 120 days of incident reports were not received. On 4/8/26 at 7:33 a.m., access to 120 days of progress notes/incident reports of out-of-the-ordinary events, and falls and investigations of abuse, neglect, and/or injury of unknown origins was requested. At 9:55 a.m. a second request was made. At 10:44 a.m., a list of resident names with incidents were provided, three hours and eleven minutes after the first request. However, the information that was provided did not include access to the full reports or all required elements. At 4:04 p.m., progress notes/incident reports, and falls and investigations of abuse/neglect and injuries of unknown origin, were again requested from the residence and not provided. On 4/8/26 at 10:50 a.m., the registered nurse (RN) stated that incident reports were completed electronically. RN and ADON work together to complete them. The RN stated they are behind in entering the incident reports and do not have full access to the electronic health records, which may impact their ability to complete the incident reports accurately. On 4/9/26 at 9:26 a.m., the director of nursing (DON) responded to an email. It read in part that the residence provided everything requested, and an email issue caused a delay. The DON acknowledged that the residence struggled to fully access all requested information and that the residence was required to provide all reports and data requested.
Plan of correction · submitted by the facility
Tag 0240 - Standards for Hospitals and Health Facilities Ch 2 - General Licensure Standards Part 2. Licensure Process 2.10 Department Oversight 2.10.5 The licensee shall provide, upon request, access to or copies of the following to the Department for the performance of itsregulatory oversight responsibilities: (A) Individual client records. (B) Reports and information required by the Department including but not limited to, staffing reports, census data, statistical information, and other records, as determined by the Department. Based on records review andinterviews, the residence failed to provide, upon request, access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities, affecting 92 current residents. (Cross-reference U0540,U0910, U1150, U1604, U2214, U2230, & U3060)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; Access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities was provided on survey 4/8/2026 and 4/9/2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents are affected by this deficiency. Access to copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities was provided on survey on 4/8/2026 and 4/9/2026.3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; Education for Nursing staff will take place for staff to know who to contact, and where information is stored to make future surveys compliant to this regulation. This was completed on 5/7/20264. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Executive Director or his/her designee will educate and train staff on identifying contacts for survey information and the location of information so it is available and accessible to staff within 2 hours of a request for information from the survey team. The Executive Director or his/her designee will audit the system to ensure two available PCC (point click care) access addresses are set up and available to the Survey team and access is available copies of individual client records, reports, and other information required by the Department for the performance of its regulatory oversight responsibilities. The Executive Director or his/her designee will audit 1x per month for three months that the Nursing Leadership Team signatures are correct and up to date indicating by the signatures that those listed have been educated on who to contact and where the information is stored to ensure compliance for the deficiency which will be reported out to the quality assurance performance improvement (QAPI) committee for further review.
0540Admin-Dts RespS/S B▼
Findings
Based on observations, record review, and interviews, the residence failed to have a qualified administrator or individual appointed as an interim administrator responsible for the overall day-to-day operations, affecting 92 current residents. (Cross-reference C0240, U0910, U0920, U1150, U1600, U1604, U2214, U2230, U3060, & U3092)Findings Include:1. ObservationsObservations of the residence conducted from 4/7 at 7:00 a.m. to 4/8/26 at 4:00 p.m. revealed no designated administrator overseeing the day-to-day operations of the residence. An environmental tour of the residence on 4/7/26 at 7:20 a.m. revealed two separate postings identifying the former administrator as the "Executive Director and Assisted Living Administrator of Record" of the residence. One posting indicated that the former marketing director was the "qualified designee". 2. Record ReviewOn 4/7/26 at 7:32 a.m., an introductory electronic communication was sent to the email address of the former administrator. An automatic response was received that read in part: "Thank you for your message. I am no longer with the organization ... If additional assistance is needed, please reach out to [the director of human resources (HRD)]."On 4/7/26 at 1:27 p.m., an electronic communication from the corporate vice president of operations (VPO) was forwarded to the HRD on 4/7/26 at 10:44 a.m. read in part: "[Interim administrator] will start on Thursday". A review of the employee roster provided by the HRD failed to include the interim administrator. 3. InterviewsOn 4/7/26 at approximately 8:30 a.m., the HRD stated in an interview that the former administrator was no longer employed with the residence and that the new interim administrator was traveling from out of state and would arrive on 4/9/26. She directed all resident care and services questions to the assistant director of nursing (ADON) as the director of nursing (DON) was on vacation. She also explained that the only other representative of the residence that could be "in charge" would be the VPO, who was based out of state. On 4/7/26 at approximately 8:30 a.m., the ADON confirmed that the DON was on vacation and that she would have to be the one who assisted with resident-related information, adding that she had only been employed with the residence for three months. In an interview with Confidential Staff #16 on 4/7/26 at approximately 9:30 a.m. revealed that the former administrator had left the residence due to "cooperative interference" inhibiting his ability to make real changes. On 4/7/26 at approximately 1:45 p.m., the ADON stated that the former marketing director was the qualified designee for administrator for the residence, adding that she had been terminated and was no longer employed with the residence. On 4/7/26 at 4:20 p.m., the director of mission integration (MID) confirmed that the former administrator had not been employed with the residence since 4/2/26. He added that the interim administrator will be arriving from out of state on 4/9/26. He explained that the VPO is the corporate "overseer" of the residence, but was out of state, and that the "highest ranking" representative of the residence would be the DON, who was on vacation, and that the only other person would be the ADON. The ADON and the registered nurse (RN) both also agreed that the ADON would be the highest ranking representative for the residence currently working, adding that the RN was previously the DON and would assist the ADON. Additionally, they confirmed that the HRD leaves at 3:30 p.m. every day. Finally, the ADON, the RN, and the MID all refused to accept the role of administrator designee, adding that the VPO was likely the designee. On 4/9/26 at 9:26 a.m., the DON stated that she was the qualified designee and confirmed that she was on vacation. She explained that with her absences, delegation of the qualified designee for administrator was given to the ADON, adding that residents continued to receive "excellent care and services".
Plan of correction · submitted by the facility
Tag 0540 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES (ALR) PART 6 - EXECUTIVE DIRECTOR - Duties 6.8 The Executive Director, or individual appointed as an interim Executive Director, shall be responsible for the overall day-to-day operation of theassisted living residence, including, but not limited to: (A) Managing the day-to-day delivery of services to ensure residents receive the care that is described in the resident agreement, the comprehensive resident assessment, and the resident care plan; (B) Organizing and directingthe assisted living residence's ongoing functions including physical maintenance; (C) Ensuring that resident care services conform to the requirements set forth in Part 12 of this chapter; (D) Employing, training, and supervising qualified personnel; (E) Providing continuing education for all personnel; (F) Establishing and maintaining a written organizational chart to ensure there are well-defined lines of responsibility and adequate supervision of all personnel; (G) Reviewing the marketing materials and information published by an assisted living residence to ensureconsistency with the services actually provided by the ALR; (H) Managing the business and financial aspects of the assisted living residence which includes working with the licensee to ensure there is an adequate budget to provide necessary resident services; (I) Completing, maintaining, and submitting all reports and records required by the Department; (J) Complying with all applicable federal, state, and local laws concerning licensure and certification; (K) Ensuring the assisted living residence's compliance with the involuntary discharge requirements, and these rules. Based on observations, record review, and interviews, the residence failed to have a qualified Executive Director or individual appointed asan interim Executive Director responsible for the overall day-to-day operations, affecting 92 current residents. (Cross-reference C0240, U0910, U0920, U1150, U1600, U1604, U2214,U2230, U3060, & U3092)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; An interim Executive Director was hired and started on April 9th , 2026. A permanent replacement will be hired soon. 2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents have been affected by this deficient practice. An interim Executive Director was hired and started on April 9th , 2026. A permanent replacement will be hired soon. 3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; If and when an Executive Director leaves employment at the gardens at St. Elizabeth an interim or permanent hire will be scheduled to follow and take possession as the Executive Director of record the first day after the current Executive Director’s last day of employment. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Executive Director (ED) or his/her designee will work with the corporate vice president to ensure there is coverage for operations by a qualified individual to assume the role of Executive Director for the facility. The Executive Director or his/her designee will audit monthly x 3 months to ensure that both the current ED and designee are aware of the need for at least one of these designated leaders to be available physically to The Gardens at St. Elizabeth in Denver to ensure compliance for the deficiency which will be reported out to the quality assurance performance improvement (QAPI) committee for further review.
0910Em Pr-Pol/Proc Res RstrS/S B▼
Findings
Based on record review and interviews, the residence failed to have a readily available roster of current residents, their room assignments, and emergency contact information, affecting 92 current residents. (Cross-reference C0240, U0540 & U0920)Findings Include:On 4/7/26 at 7:32 a.m., the roster of current residents, including room assignment and emergency contact information, was requested from the assistant director of nursing (ADON). On 4/7/26 at 8:41 a.m., the roster of current residents was requested from Staff #14. She provided a roster of residents who were assigned to her floor and the floor above her. She was unable to provide a roster of all residents and their emergency contact information. On 4/7/26 at 10:48 a.m., the ADON provided the roster of current residents, including room assignments and emergency contact information via electronic communication. In an interview with the director of nursing (DON) on 4/9/26 at 9:26 a.m., she explained that the resident census and diagram of the residence were available to all staff at each nurse's station in the emergency binder. She agreed that the roster was not readily available this time.
Plan of correction · submitted by the facility
Tag 0910 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 10 - EMERGENCY PREPAREDNESS - Emergency Policies and Procedures 10.1 The assisted living residence shall have readily available a roster of current residents, their room assignments and emergency contact information, along with a facility diagram showing room locations. Based on record review and interviews, the residence failed to have a readily available roster of current residents, their room assignments, and emergency contact information, affecting 92 current residents. (Cross-reference C0240, U0540 & U0920)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; Access to copies of roster of current residents, their room assignments, and emergency contact information roster ofcurrent residents required by the Department for the performance of its regulatory oversight responsibilities was provided during the survey on 4/8/2026 and 4/9/2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents are affected by this deficiency. Access to copies roster of current residents, their room assignments, and emergency contact information for current residents required by the Department for the performance of its regulatory oversight responsibilities was provided during the survey on 4/8/2026 and 4/9/2026.3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; Education for Nursing staff for staff to know who to contact, and where information is stored to make future surveys compliant to this regulation. This was completed 5/7/26.4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Executive Director or his/her designee will educate and train staff on identifying contacts for survey information and the location of information so it is available and accessible to staff within 2 hours of a request for information from the survey team. The Executive Director or his/her designee, will audit the process to ensure access to the roster of current residents, their room assignments, and emergency contact information for current residents required by the Department for the performance of its regulatory oversight responsibility. The Executive Director or his/her designee will audit 1x per month for three months that the Nursing Leadership Team signatures are correct and up to date indicating by the signatures that those listed have been educated on where and how to access the Resident Listing Report to ensure compliance for the deficiency which will be reported out to the quality assurance performance improvement (QAPI) committee for further review.
0920Em Pr-Pol/Proc Em Pol/Proc-Min ReqS/S E▼
Findings
Based on observations, interviews, and record review, the residence failed to ensure the assignment of specific tasks and responsibilities to the staff members on each shift, including the use of a triage system to assess the needs of the most vulnerable residents first, particularly having no plan for evacuation of residents who require two-person assistance for evacuation from the second and third floors, affecting all 92 current residents. (Cross-reference U0540, U0910, U1150, U3060)Specifically, no staff members could state the procedure for using a triage system to assess the needs of the most vulnerable residents first during an evacuation; nor could residence staff speak on how to evacuate two residents in wheelchairs on the second and third floors who required two-person assistance for evacuation in the event of an emergency when the elevators were inoperable. Further, there were no egress devices available on the second or third floors. This failure created an immediate jeopardy risk of serious injury or death to all 92 residents residing in the residence. On 4/7/26, the department directed the residence to provide written evidence that the risk had been removed. Findings Include:1. ObservationsObservations conducted through the residence from 4/7 at 7:00 a.m. to 4/7/26 at 7:00 p.m. revealed no egress devices available for emergency evacuation on the second or third floors of the residence. 2. Record reviewA review of the residence's emergency preparedness plan, policies, and procedures (EPP), dated March 2025, failed to include: the assignment of specific tasks and responsibilities to the staff members on each shift, including the use of a triage system to assess the needs of the most vulnerable residents first. Additionally, the EPP failed to indicate how staff would evacuate residents who reside on the second and third floors of the residence and require two-person assistance. Review of the April 2026 staff schedules for the second floor of the secure environment (SE2) revealed:On Wednesday, 4/1/26, from 2:00 p.m. to 3:30 p.m., only one caregiver was scheduled to work. From 3:30 p.m. to 7:00 p.m. and 7:30 p.m. to 10:00 p.m., only one caregiver and one qualified medication administration person (QMAP). On 4/2/26, from 2:00 p.m. to 10:00 p.m. and 10:00 p.m. to 6:00 a.m., only one caregiver and one QMAP were scheduled to work. On 4/3/26, from 12:00 p.m. to 2:00 p.m., only one QMAP was scheduled to work. From 2:00 p.m. to 10:00 p.m. and 10:00 p.m. to 6:00 a.m., only one caregiver and one QMAP were scheduled to work. On 4/4/26, from 6:00 a.m. to 2:00 p.m., 2:00 p.m. to 10:00 p.m., and 10:00 p.m. to 6:00 a.m., only one caregiver and one QMAP were scheduled to work. On 4/5/26, from 3:30 p.m. to 10:00 p.m. and 10:00 p.m. to 6:00 a.m., only one QMAP was scheduled to work. On 4/6/26 from 2:00 p.m. to 10:00 p.m., only one caregiver and one QMAP were scheduled to work. From 10:00 p.m. to 6:00 a.m., only one QMAP was scheduled to work. Review of the April 2026 staff schedules for the third floor of the secure environment (SE3) revealed:On 4/3/26, from 6:00 a.m. to 2:00 p.m. and 2:00 p.m. to 10:00 p.m., only one caregiver and one QMAP were scheduled to work. On 4/4/26, from 2:00 p.m. to 10:00 p.m., 10:00 p.m. to 6:00 a.m., and 6:00 a.m. to 2:00 p.m., only one caregiver and one QMAP were scheduled to work. On 4/5/26, from 6:00 a.m. to 2:00 p.m., only one caregiver and one QMAP were scheduled to work. From 2:00 p.m to 5:00 p.m., no staff member was scheduled to work. From 5:00 p.m. to 10:00 p.m., only one caregiver was scheduled to work. From 10:00 p.m to 12:00 a.m., only one caregiver was scheduled to work. From 12:00 a.m. to 3:00 a.m., only one caregiver and one QMAP were scheduled to work. Finally, from 3:00 a.m. to 6:00 a.m., only one QMAP was scheduled to work. On 4/6/26, from 6:00 a.m. to 8:00 a.m. and 2:00 p.m. to 10:00 p.m., only one caregiver and one QMAP were scheduled to work. From 10:00 p.m. to 6:00 a.m., only one QMAP was scheduled to work. 3. InterviewsOn 4/7/26 at 9:04 a.m., Staff #17 stated that on the east side of the residence on the second floor, two residents required two-person assistance in an emergency evacuation situation. She explained that the elevators could not be used during an emergency evacuation. She stated that "we would need to get extra staff to assist with evacuation". On 4/7/26 at 9:12 a.m., Staff #14 stated that she was the only caregiver on her floor and that at least one resident would require two-person assistance in an emergency evacuation. On 4/7/26 at 2:35 p.m., Staff #18 and #19 stated that there were "sleds in the stairwells" to assist residents down from the second and third floors of the residence during an emergency evacuation. They explained that they would focus on the residents who are closest to the fire first, then work their way to the residents who were furthest from the fire. On 4/7/26 at 2:40 p.m., contrary to Staff #18 and #19's interview, Staff #20 stated that there were no sleds in the stairwells for emergency evacuation. On 4/7/26 at 2:42 p.m., Staff #21 stated that two residents on the second floor required two-person assistance to evacuate during an emergency. She explained that any resident who required two-person assistance would require both the staff on the floor, and then there would not be any other staff to assist the remaining residents. She confirmed that no sleds were in place in the stairwells and explained that administration had discussed this, but had not implemented it. Finally, she added that there was no plan to maintain the safety of the SE residents after they had evacuated, because the evacuation route is not secured. On 4/7/26 at 2:50 p.m., Staff #22 stated that two residents on the third floor required two-person assistance to evacuate during an emergency. She explained that there were not enough staff to safely evacuate the residents from the second or third floors, adding that overnights and weekends would not even have support from management. Additionally, adding that she did not believe management would be any help during an emergency evacuation if present. On 4/9/26 at 9:26 a.m., the director of nursing (DON) agreed that the residence's EPP failed to include the assignment of specific tasks and responsibilities to the staff members on each shift. She agreed that the EPP failed to address how staff would evacuate residents who required two-person assistance who reside on the second and third floors of the residence. She explained that the staff were assigned the video training, but no documentation could be provided, and that the hands-on training was canceled due to a family emergency. Adding that the trainer was rescheduled for a later date. 4. Immediate Jeopardy Risk - Written Evidence, Immediate Correction The investigation, survey, and revisit established that the findings above placed the 92 residents at immediate jeopardy risk for serious injury and death. The residence was directed to provide the department with written evidence that the risk had been removed. Part 3.10 of Chapter 2 regulations requires the residence to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 4/7/26 at 6:21 p.m., the residence provided written evidence that read in pertinent part: "The Gardens at Saint Elizabeth will review and modify current policies as necessary to ensure that appropriate procedures are in place to prevent harm or potential harm. New policies shall be developed and implemented, where applicable, to prevent serious harm. Checklists and monitoring tools will be utilized to verify compliance. Staff will receive education on facility procedures, including return demonstration where appropriate. Videos demonstrating the proper usage of the Med Sled have been distributed to all care staff via the On Shift application. Resident census maps will be highlighted to identify individuals at high risk who require two-person assistance for evacuation. These maps will be placed in Emergency Preparedness Binders on each floor and updated regularly. Med Sleds will be strategically positioned in stairwells along with instruction sheets. Ambulatory memory care residents will be escorted by staff who will remain with them to the designated meeting areas, initially established as the gazebo, with the understanding that this location may be moved as directed by first responders. Ambulatory assisted living residents will also be directed to exits and to meeting areas as appropriate."However, the written plan did not show evidence that the immediate risk had been removed because there was no timeline for the correction of the policy and procedures, along with who would be responsible. On 4/7/26 at 6:50 p.m., the residence provided written evidence that the risk had been removed that read: "The Gardens at Saint Elizabeth will review and modify current policies as necessary to ensure that appropriate procedures are in place to prevent harm or potential harm. New policies shall be developed and implemented, 4/8/2026, by ADON and SDC, where applicable, to prevent serious harm, including: Ambulatory memory care residents will be escorted by staff who will remain with them to the designated meeting areas, initially established as the gazebo, with the understanding that this location may be moved as directed by first responders. Ambulatory assisted living residents will also be directed to exits and to meeting areas as appropriate. Staff currently at the facility will receive education on facility procedures, including return demonstration where appropriate. Checklists and monitoring tools will be utilized to verify compliance by 4/7/2026 by ADON, SDC, or designee. Incoming staff will receive education on facility procedures, including return demonstration where appropriate. Checklists and monitoring tools will be utilized to verify compliance before or during their next shift by ADON, SDC, or designee. Videos demonstrating the proper usage of the Med Sled have been distributed as of 4/7/2026 to all care staff via the On Shift application by the ADON. Resident census maps will be highlighted to identify individuals at high risk who require two-person assistance for evacuation. These maps will be placed in Emergency Preparedness Binders on each floor tonight, 4/7/2026, by ADON, SDC, or designee. These will be updated weekly by ADON, SDC, or designee. Med Sleds will be strategically positioned in stairwells along with instruction sheets tonight, 4/7/2026, by ADON, SDC, or designee."
Plan of correction · submitted by the facility
Tag 0920 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 10 - EMERGENCY PREPAREDNESS - Emergency Policies and Procedures 10.6 Each assisted living residence's emergency policies shall address, at a minimum, all of the following items: (A)Written instructions for each identified risk that includes persons to be notified and steps to be taken. The instructions shall be readily available 24 hours a day in more than one location with all staff aware of the locations; (B) A schematic plan of the building or portions thereof placedvisibly in a central location and throughout the building, as needed, showing evacuation routes, smoke stop and fire doors, exit doors, and the location of fire extinguishers and fire alarm boxes; (C) When to evacuate the premises and the procedure for doing so; (D) A pre-determined means of communicating with residents, families, staff and other providers; (E) A plan that ensures the availability of, or access to, emergency power for essential functions and all resident-required medical devices or auxiliary aids; (F) Storage and preservation ofmedications; (G) Assignment of specific tasks and responsibilities to the staff members on each shift including use of a triage system to assess the needs of the most vulnerable residents first; (H) Protection and transfer of health information as needed to meet the care needs of residents; and (I) In the event relocation of residents becomes necessary, written agreements with other health facilities and/or community agencies. Based on observations, interviews, and record review, the residence failed to ensure the assignment of specific tasks and responsibilities to the staff members on each shift, including the use of a triage system to assess the needs of the most vulnerable residents first, particularly having no plan for evacuation of residents who require two-person assistance for evacuation from the second and third floors, affecting all 92 current residents. (Cross-reference U0540, U0910, U1150, U3060)Specifically, no staff members could state the procedure for using a triage system to assess the needs of the most vulnerable residents first during an evacuation; nor could residence staff speak on how to evacuate two residents in wheelchairs on the second and third floors who required two-person assistance for evacuation in the event of an emergency when the elevators were inoperable. Further, there were no egress devices available on the second or third floors. This failure created an immediate jeopardy risk of serious injury or death to all 92 residentsresiding in the residence. On 4/7/26, the department directed the residence to provide written evidence that the risk had been removed. 1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; Modified current policies as necessary to ensure appropriate procedures are in place to prevent harm. Educated allstaff on 4/8/2026 on evacuation procedures including return demonstration where appropriate. Video education for all staff in the proper use of Med Sleds. Purchase of 6 additional sleds and installation hardware for the building was purchased 4/30/2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents are affected by the deficient practice. Modified current policies as necessary to ensure appropriate procedures are in place to prevent harm. Educated all staff on 4/8/2026 on evacuation procedures including return demonstration where appropriate. Video education for all staff in the proper use of Med Sleds. Purchase of 6 additional sleds andinstallation hardware for the building was purchased 4/30/2026.3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does notrecur; Educated all staff on 4/8/2026 on evacuation procedures including return demonstration where appropriate. Video education for all staff in the proper use of Med Sleds. These educations will be incorporated into the orientation process in the future. Purchase of 6 additional Med sledsand installation hardware for the building was purchased 4/30/2026.4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Executive Director or his designee will ensure the installation of Med sleds is completed within 60 days. The Executive Director or his/her designee, will audit the orientation process to ensure evacuation education and Med Sled education is completed 1x per month for 3 months to ensure 100 percent completion to ensure compliance for the deficiency which the results will be reported out the to quality assurance performance improvement (QAPI) committee for further review or instruction.
1150Res Care Srvs-Res CPS/S C▼
Findings
Based on record review and interviews, the residence failed to ensure each resident's care plan promoted resident choice, mobility, independence and safety; detailed specific personal service needs and preferences along with the staff tasks necessary to meet those needs; and identified all external service providers, affecting 92 current residents. (Cross-reference C0240, U0540, U0920, U2214, U2230, U3060, & U3092)Specifically, Resident #18 sustained nineteen falls in three months from January through March 2026, three of which were with injury. The residence's care plan for Resident #18, read the last update related to falls was made on 2/25/26. A progress note dated 3/6/26 read Resident #18 was found in her room lying on her back. Resident #18 slipped while trying to get up from the recliner. She sustained injuries to her face; rug burn marks to her forehead, nose, and under her left eye. Resident #18 fell again on 3/10/26 and expressed pain. However, the residence failed to ensure the resident ' s care plan included updated interventions that were effective to ensure the residents ' safety due to falls. Staff were also unaware of fall interventions that were in place for Resident #18. Subsequently, on 3/17/26, the progress notes revealed Resident #18 was found on the floor with a swollen left eye, facial bleeding with left facial and lip swelling, and was transported to the emergency department where she was diagnosed with a subdural hematoma and laceration of the left eyebrow. Upon return from the hospital on 3/18/26, Resident #18 sustained additional falls on 3/18 and 3/26/26. Findings Include:1. Record Reviewa. Resident #18 was admitted to the residence on 1/10/25 with a diagnosis of dementia. On 4/7/26 assistant director provided a list of incidents, this list included the following dates regarding Resident #18 ' s falls. Resident #18 falls were dated 1/16, 1/21 twice, 2/1, 2/2, 2/4, 2/7, 2/13, 2/14, 2/24, 2/27, 2/28, 3/6 twice, 3/10, 3/15, 3/17, 3/18 and 3/26/26. Practitioner follow-up visit documentation dated 3/17/26, read in part, Resident #18 attended a follow-up visit related to a fall with injury; she sustained a head injury with subdural hematoma and facial laceration of the left eyebrow. Progress notes for Resident #18 read as follows:Resident #18 sustained falls without injury on 1/16, twice on 1/21, 2/1, 2/2, 2/4, 2/7, 2/13, 2/14, 2/24, 2/27, 2/28 and 3/15/26. A progress noted dated 3/6/26 read, Resident #18 called via wrist pendant, she was found lying on her back on her living room floor. Resident #18 stated she slipped on her blanket trying to get off her recliner and fell face first onto the floor. Resident #18 sustained a few rug burns on her face. Forehead, nose and under her left eye. A progress note dated 3/10/26 read, Resident #18 was yelling out for help. She was found on the floor lying in the living room and was trying to get up but was unable to so she scooted on her bottom from the bathroom to the living room. She stated she was a little sore. She stated she pressed the call light but staff was not aware of the call. A progress note dated 3/17/26 read, caregiver notified nurse that Resident #18 was found lying on the bathroom floor with feet in the hallway. Left eye was swollen shut with facial bleeding. Left facial and lip swelling. Resident #18 stated she did not fall or hit her head. She stated she activated the call button but no call received. Resident #18 was transferred to emergency department. Resident #18 has frequent falls and is a high fall risk. 2A progress note, dated 3/18/26, read Resident #18 returned from the hospital with six stitches and facial bruising, due to her fall on 3/17/26. Progress notes revealed additional falls without injury on 3/18 and 3/26/26. The residence's undated care plan for Resident #18, read Resident #18 was at risk for injuries related to falls due to history of falls. Goal was to be free from injury related to falls through the next review date. The most recent update to fall interventions, was dated 2/25/26, and read that the resident was "reviewed/assessed and 2/25/26 nursing has contacted Resident #18 ' s provider to request further cognitive testing to determine if memory care would be appropriate." However, there were no interventions since, and what was in place was already was ineffective, as Resident #18 continued to fall. A care conference note dated 3/31/26 read Resident #18 attempted to walk and was not doing good. Her legs wouldn ' t work. Resident #18 was not steady on her feet and used small pivot steps to transfer and "used wheelchair due to wobbly legs and right leg freezing up."b. Resident #4 was admitted to the residence on 12/27/24 with a diagnosis of Alzheimer ' s disease and repeated falls and was admitted to an external hospice provider on 3/5/26. The residence's care plan for Resident #4, undated, had interventions about activities and falls, initiated on 1/8/25, which read in part that an activity program was to be implemented that fit Resident #4 ' s current skill level; however, the care plan did not detail the activity program or staff tasks necessary to address the resident's fall risk. A progress note dated 2/10/26 read in part, that a care conference for Resident #4 was held on 2/10/26 to discuss putting into place an intervention for cut-up fruit for breakfast that she could pick up herself and a possible magic cup to replace ensure in an effort to help with swallow difficulties and increase protein intake. However, Resident #4 ' s care plan did not address nutritional needs or interventions related to a swallowing difficulty.c. Resident #16 was admitted to the residence on 3/27/26 with a diagnosis of chronic atrial fibrillation and repeated falls. An undated care plan with interventions dated 4/1/26, read in part focus was mobility, goal needs would be met. However, there were no individualized interventions related to fall risk. d. Resident #7 was admitted on 3/15/25 with diagnoses of late onset Alzheimer's disease, senile degeneration of the brain, dementia with agitation, depressive disorder, recurrent. The list of incidents provided by the RN, revealed Resident #7 sustained four falls 1/30, 2/11, 2/25, and 3/11/26. However, the undated care plan for Resident #7 failed to address detailed specific personal service needs and preferences along with the staff tasks necessary to meet their needs. e. Resident #17 was admitted on 2/5/26 with diagnoses of repeated falls, syncope, and collapse. A practitioner's medical report dated 1/20/26 read Resident #17 was a fall risk with three falls in the past two weeks, syncope, bilateral knee joint pain, and frailty. An undated care plan for Resident #17 with interventions dated 2/11/26, read, the focus was mobility; goal was needs will be met according to what matters, interventions read fall prevention and to maintain/improve function. However, there were no individualized fall interventions or staff tasks necessary to meet Resident #17 ' s personal needs. 2. InterviewsOn 4/7/26 at 7:20 a.m., Staff #2 stated that the QMAPs used paper notes or by word of mouth to get interventions; if staff are not working, they may not know of new interventions. Floor staff did not enter interventions or changes. QMAPs provided the information to one of their nursing unit managers, and then the nurse decided whether or not to add an intervention. On 4/7/26 at 7:40 a.m., Staff #15 stated that she used a paper sheet, supervisor, or at shift change to get updated interventions or changes. The sheets are not always updated, and if she is off when the intervention was updated, she would just have to figure it out as she was on the floor working. On 4/7/26 at 7:50 a.m. Staff #11 stated they do not have access to current care plans, and communication of interventions depends on word of mouth. She is not aware of updated tasks or interventions for Resident #18. On 4/7/26 at 8:00 a.m., Staff #23 stated that she was unaware of how to access care plans or interventions for each resident and did not know individualized interventions or specific staff tasks for Resident #18. On 4/7/26 at 8:15 a.m., Staff #17 stated that QMAPs had to ask supervisors or staff who were working if there were any interventions implemented or changes in care. Care providers did not have access to the resident ' s electronic health records to review care plans or interventions. QMAPs would have to log in and let care providers look at their computers, and staff did not feel comfortable allowing access under their login. On 4/7/26 at 8:30 a.m., Staff # 14 stated she was not sure about staff interventions or individualized care plans. Staff were supposed to use the hall binders, but they are not updated; some still have residents who were no longer living there. Staff #24 was unsure of who was responsible for updating the binders. On 4/7/26 at 9:00 a.m., Staff #13 was not aware of new or updated fall interventions for Resident #18 or Resident #4. On 4/7/26 at 11:40 a.m., Staff #12 stated the care plans were in a binder, and staff were supposed to look at them; most staff did not review them. Staff #12 stated the binders were not updated. Every time QMAPs and care providers asked about the binders being updated, management said the residence would be adding them to their electronic health record software point click care (PCC), which they have been saying for at least a year. Residents had behaviors and changes in their care that were not documented in care plans, so staff are not sure what to do. The only way to know WAS word of mouth, if they were told. Sometimes updates were in progress notes, but not always. On 4/8/26 at 1:05 p.m., the registered nurse (RN) stated that she was unable to effectively keep up with updating care plans due to her having to work on the floor as a caregiver and QMAP multiple times due to staff calling off. On 4/9/26 at 9:26 a.m., when asked if the care plans reflected current resident needs and promoted resident safety related to individualized interventions, the director of nursing (DON) stated, "No, we have care plans for all residents." The DON stated that care providers should have access to care plans and interventions, and she was aware that floor staff did not know how to access care plans or interventions but had paper care sheets.
Plan of correction · submitted by the facility
Tag 1150 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 12 - RESIDENT CARE SERVICES - Resident Care Plan 12.10 Each resident care plan shall: (A) Be developed with input from the resident and the resident's representative; (B) Reflect the mostcurrent assessment information; (C) Promote resident choice, mobility, independence and safety; (D) Detail specific personal service needs and preferences along with the staff tasks necessary to meet those needs; (E) Identify all external service providers, including essential caregivers for the purposes of the assisted living residence's visitation policy as required by Part 9.2, along with care coordination arrangements; and (F) Identify formal, planned, and informal spontaneous engagement opportunities that match the residents personal choices and needs. Based on record review and interviews, the residence failed to ensure each resident's care plan promoted resident choice, mobility, independence and safety; detailed specific personal serviceneeds and preferences along with the staff tasks necessary to meet those needs; and identified all external service providers, affecting 92 current residents. (Cross-reference C0240, U0540, U0920, U2214, U2230, U3060, & U3092)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; Each resident's care plan in Assisted Living to be reviewed and updated, where necessary, to promote resident choice, mobility, independence and safety; detailing specific personal service needs andpreferences along with the staff tasks necessary to meet those needs. This to be completed within 60 days or less. 2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents in the assisted living facility were affected by the deficient practice. Each resident's care plan in Assisted Living was reviewed and updated, where necessary, to promote resident choice, mobility, independence and safety; detailing specific personal service needs andpreferences along with the staff tasks necessary to meet those needs. This to be completed within 60 days or less. 3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; The Nursing Director or their designee will review and update all resident care plans in the assisted Living facility every twelve months or upon change of condition. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Director of Nursing or their designee will audit 5 resident care plans per month for 6 months to ensure 100 percent completion to ensure compliance for thedeficiency, the results will be reported out to the quality assurance performance improvement (QAPI) committee for further review or instruction.
1600Med/Med Adm-Rcrd Kpng MARS/S B▼
Findings
Based on records review and interviews, the residence failed to ensure each qualified medication administration person (QMAP) accurately documented each medication administration event (MAE) in the medication administration record (MAR), affecting four of eight residents' whose MARs were reviewed (#4, #7, #8, and #18). (Cross-reference C0240, U0540, U1604, & U2214)Findings Include:Resident #8 was admitted to the residence on 2/19/25 with diagnoses that included alzheimer's disease, senile degeneration of brain, and parkinson's disease. Review of authorized practitioner's orders for Resident #8 dated 9/18/25 and 2/11/26 respectively; revealed that the residence was directed to administer acetaminophen 325 mg two tablets (650 mg) every six hours starting on 9/18/25; and Finasteride 5 mg and Levothyroxine 125 mcg once daily starting 2/11/26. Review of the March and February 2026 MARs for Resident #8 revealed the QMAP failed to document the medication administration events (MAE) for levothyroxine on 2/11, finasteride on 3/10, and acetaminophen on 3/11/26. On 4/9/26 at 9:26 a.m., the director of nursing (DON) agreed that blank spaces on the MAR indicated that staff did not document the MAE. She stated that this did not mean the documentation was inaccurate but rather, "it would be missing documentation". The DON did agree that multiple blank spaces across multiple residents for multiple months was deficient practice. Similar deficient practice was found for Residents #4, #7, and #18.
Plan of correction · submitted by the facility
Tag 1600 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Record Keeping 14.29 All prescribedand PRN (as needed)medications shall be listed and recorded on a medication administration record (MAR) which contains the name and date of birth of the resident, the resident's room location, anyknown allergies, and the name and telephone number of the resident's authorized practitioner. (A) The medication administration record shall reflect the name, strength, dosage, and mode of administration of each medication, the date the order was received, the date and time ofadministration, any special considerations related to administration, and the signature or initial of the person administering the medication. (B) As part of the medication administration record, the assisted living residence shall maintain a legible list of the names of the persons utilizing therecord for medication administration, along with each of their signatures and, if used, their initials. (C) Each qualified medication administration person, nurse, or practitioner shall accurately document each medication administration or monitoring event at the time the event iscompleted for each resident. (D) Each qualified medication administration person, nurse, or authorized practitioner shall document accurate information in the medication administration record including any medication omissions, refusals, and resident reported responses tomedications. Based on records review and interviews, the residence failed to ensure each qualified medication administration person (QMAP) accurately documented each medication administration event (MAE) in the medication administration record (MAR), affecting four ofeight residents' whose MARs were reviewed (#4, #7, #8, and #18). (Cross-reference C0240, U0540, U1604, & U2214)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; For residents 4, 7, 8, and 18 we contacted family and their Physicians to inform them of the missed medication and followed and doctor’s instruction on 5/7/2026. We educated all qualified medication administration personnel (QMAP) on accurately documenting each medication administration events (MAE) in the medicationadministration record (MAR). This was completed between April 17th and April 23rd 2026 with new hires being added and trained with onboarding. 2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents have the potential to be affected by the deficient practice. We educated all qualified medication administration personnel (QMAP) on accurately documenting each medication administration events (MAE) in the medication administration record (MAR). This was completed between 4/17/26 and 4/23/26 with new hires being added and trained with onboarding. We adopted a new process to verify, at shift change, allmedications were distributed, with an audit function by the Director of Nursing or their designee to ensure compliance. 3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; The systematic change is we will have the QMAPs verify the medication pass during shift change to ensure all medications were given and documented appropriately. The Director of nursing will monitor this process and audit reports twice a week to ensure this process is hardwired into operations. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Nurse Director or their designee will educate/train all QMAPs on this new verification process. The Nurse Director or their designee will audit the process twice a week for 3 months to ensure 100 percent compliance with medication pass and documentation deficiency. The results will be reported out to our quality assurance performance improvement (QAPI) committee for further review or instructions.
1604Med/Med Adm-Rcrd Kpng Qrtly AuditS/S B▼
Findings
Based on record review and interviews, the residence failed to record review and interviews the administrator and qualified medication administration person (QMAP) supervisor failed to audit the accuracy and completeness of the medication administration record (MAR), controlled substance list (CSL), medication error reports, (MERs), and medication disposal records (MDRs), affecting all 92 current residents. (Cross-reference C0240, U0540, U1600, & U2214)Findings Include:On 4/7/26 at 7:33 a.m., the last four quarterly medication administration audits with the administrator and lead QMAP were requested in an email. On 4/7/26 at 3:45 p.m., an email was sent requesting the quarterly medication administration audits that had not yet been received. On 4/8/26 at 10:08 a.m., a third email was sent requesting the last four quarterly medication administration audits that had not been received. However, the quarterly medication administration audits were never received. On 4/8/26 at 11:30 a.m., the assistant director of nursing (ADON) stated that the pharmacy audits medications. She was unaware of the requirement for quarterly medication audits to be completed by the administrator and lead QMAP.On 4/9/26 at 9:29 a.m., email correspondence with the director of nursing (DON) regarding the request of quarterly medication administration audits read in part, that the DON was aware the administrator and QMAP supervisor are responsible for auditing the accuracy and completeness of the medication administration records on a quarterly basis. The DON acknowledged that the quarterly audits were not completed by the administrator and the lead QMAP.
Plan of correction · submitted by the facility
Tag 1604 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Record Keeping 14.31 The ExecutiveDirector and the QMAP supervisor shall, on a quarterly basis, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records. Any irregularities shall be investigated andresolved. The results of the audits shall be documented and routinely included as part of the assisted living residence's Quality Management Program assessment and review. Based on record review and interviews, the residence failed to record review and interviews the ExecutiveDirector and qualified medication administration person (QMAP) supervisor failed to audit the accuracy and completeness of the medication administration record (MAR), controlled substance list (CSL), medication error reports, (MERs), and medication disposal records (MDRs), affecting all 92 current residents. (Cross-reference C0240, U0540, U1600, & U2214)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; All residents were affected by this deficient practice. We did audit the accuracy and completeness of the medication administration record (MAR), controlled substance list (CSL), medication error reports, (MERs), and medication disposal records (MDRs) on 5/9/2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents were affected by this deficient practice. We did an audit on the accuracy and completeness of the medication administration record (MAR), controlled substance list (CSL), medication error reports, (MERs), and medication disposal records (MDRs) on 5/7/2026 reviewing and updating as needed. 3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; The Executive Director or their designee will perform the audits of the MAR at the quarterly QAPI meetings as the schedule for ensuring they get completed in a timely manner. The Executive Director will also place on their calendar the quarterly assessment schedule as a second reminder. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Executive Director or their designee will monitor and review on a quarterly basis the accuracy and completeness of the medication administration record (MAR), controlled substance list (CSL), medication error reports, (MERs), andmedication disposal records (MDRs)with a QMAP. We will perform this function once every month for three months and then quarterly once we have achieved 100 percent compliance. The results of the audit will get reported out to our quality assurance performance improvement (QAPI) committee for further review and /or instructions.
2214HIR-Gen P/PS/S B▼
Findings
Based on observations, records review, and interviews, the residence failed to implement a policy and procedure for an effective information management system (IMS) for capturing, reporting, processing, storing, and retrieving care and services data and information, affecting 92 current residents. (Cross-reference C0240, U0540, U0910, U1150, U1600, U1604, U2230, & U3060)Findings Include:On 4/7/26 at 7:20 a.m. Staff #2 stated that a new process had been implemented for medication administration, adding, "Sometimes residents miss their medications". Staff #2 explained that caregiver staff do not have access to the care plans directly, and they get their instruction directly from paper notes or word of mouth from qualified medication administration persons (QMAPs). Additionally, QMAPs do not have access to add interventions. Staff report changes in condition to the nurse who is scheduled on the hall for that shift, and the nurse makes the decision to add interventions. A review of an electronic communication sent on 4/7/26 at 7:32 a.m. to the former administrator, former director of nursing, and director of human resources (HRD) requesting approximately 40 items required to conduct the survey event, including but not limited to the wireless internet password, all current staff CPR/First-Aid certification, electronic health record (EHR) access, and any recent grievances, incident reports, and investigations of abuse, neglect, and injuries of unknown origin (AN/IUO). Review of an automated response email received on 4/7/26 at 7:32 a.m. revealed the administrator of record was no longer employed with the organization, and to contact HRD for further assistance. An interview with Staff #15 on 4/7/26 at 7:40 a.m. revealed that caregivers are provided a paper sheet, directions from supervisors, or during shift change reports to be informed of the care needs of residents. She added that if staff were not working when a change was implemented, they would "just have to figure it out". In an interview with Staff #23 on 4/7/26 at 8:00 a.m., she explained that she was unaware of how to access the resident care plans, the interventions, or staff tasks. In an interview with Staff #17 on 4/7/26 at 8:15 a.m., she stated that caregiver staff do not have access to the EHR and cannot access the care plan directly. She explained that QMAPs would have to log into the EHR and let caregivers look at their account, adding that they "do not feel comfortable doing that". In an interview with Staff #14 on 4/7/26 at 8:20 a.m., she stated that the care plans are supposed to be in a binder on each floor, but explained that they are not updated. An additional request for the requested items was sent via electronic communication to the HRD on 4/7/26 at 9:55 a.m. A new electronic communication thread was created to include all the current administration staff on 4/7/26 at 10:12 a.m. In an interview on 4/7/26 at 10:39 a.m., Staff #12 stated that resident care plans were located in a binder on each floor and caregivers were supposed to review this binder regularly, but had not. She explained that the binders are not regularly updated, adding, "Every time we ask, they say they are changing to PCC; this has been happening for almost a year". Finally, she stated that the only way staff are informed of changes in resident care is via word of mouth and sometimes progress notes. Review of an electronic communication that was received from the assistant director of nursing (ADON) revealed login information for the EHR on 4/7/26 at 12:19 p.m. From approximately 12:30 p.m. to 1:30 p.m. on 4/7/26, multiple attempts to log in to the EHR system were made. The corporate information technology department (IT) was contacted by the ADON twice. A request was sent via electronic communication to the ADON requesting access to the electronic medication administration record (eMAR) on 4/7/26 at 2:48 p.m. The reason was never discovered, and access was never granted. An electronic communication was sent to the ADON following up on unreceived requested items on 4/7/26 at 3:46 p.m., with a deadline of 4:15 p.m. An additional request sent on 4/7/26 at 4:04 p.m., with a 4:30 p.m. deadline, was made for approximately 25 items that had not been provided, including but not limited to all current staff CPR/First-Aid certifications and any investigation of AN/IUO.The following items were never received during the survey event:Health information management P&PMedication administration, errors, distraction, disposal, ordering, and similar P&PResident funds management P&PSecure environment P&PThe last four quarterly medication administration auditsThe last three monthly medication destruction auditsThe password for the wireless internet was requested again from the ADON on 4/8/26 at approximately 8:30 a.m. She had to contact IT once again to gain access to the password, taking approximately 15 minutes. An electronic communication was sent to the ADON requesting that all sample residents' eMARs be printed on 4/8/26 at 9:01 a.m. An electronic communication was sent to the ADON with a revised and shortened list of requested items on 4/8/26 at 10:08 a.m., with a deadline of 11:00 a.m. On 4/8/26 at 10:35 a.m., approximately 380 pages of MARs were provided by the registered nurse (RN), but no exceptions were provided. In an interview on 4/8/26 at 10:50 a.m., the registered nurse (RN) explained that she and the ADON worked together to process incidents which included updating the progress notes and care plans; adding that, they were behind entering the this information into the eMAR. She explained that the ADON did not have full access to eMAR to enter the information yet. The ADON provided via electronic communication summaries of incidents that occurred for the sample residents on 4/8/26 at 11:39 a.m. No specific details of how, where, or when the incidents occurred were provided. Additionally, no information regarding the staff involved or the investigation that occurred was provided. On 4/8/26 at approximately 12:00 p.m., the residence's email services were interrupted, and no communication was able to be sent. At approximately 2:34 p.m., the email services were restored. On 4/8/26 at 9:26 a.m., contrary to the above evidence, the director of nursing (DON) stated that the resident's IMS was effective at allowing for the continuity of care. She stated that the IMS was able to effectively capture, report, process, store, and retrieve care and services data.
Plan of correction · submitted by the facility
Tag 2214 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES (ALR) PART 18 - RESIDENT HEALTH INFORMATION RECORDS - General 18.3 Each assisted living residenceshall implement a policy and procedure for an effective information management system that is either paper-based or electronic. If the ALR maintains both paper-based and electronic records, there shall be a method for integration of those records that allows effective continuity of care. Processes shall include effective management for capturing reporting, processing, storing and retrieving care/service data and information. Based on observations, records review, andinterviews, the residence failed to implement a policy and procedure for an effective information management system (IMS) for capturing, reporting, processing, storing, and retrieving care andservices data and information, affecting 92 current residents. (Cross-reference C0240, U0540, U0910, U1150, U1600, U1604, U2230, & U3060)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; All residents were affected by this deficient practice. We currently are opening the POC (point of care) module in PCC (point click care) to allow staff to document and review information in the resident electronic charts. We will continue to use paper charts in a binder on the floor until everyone is trained on the computer systems. There are currently 47 Nursing employees with the exception of thedirector of nursing (DON). The qualified medication administration persons (QMAPs) have access to POC along with access to PCC. 31/47 of the employees are QMAPs, there are 5 nurses out of 47 employees who have access to both PCC and POC and 12 care partners. The care partners are the ones who require training and access on POC. We are currently in the process of training and obtaining their access, many have been trained already, few are left to be trained and half of the care partners have access. The other half are pending their POC access. This training and transition to POC electronic documentation to be completed by June 1, 2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents were affected by this deficient practice. We currently are opening the POC module in PCC to allow staff to document and review information in the resident electronic charts. We willcontinue to use paper charts in a binder on the floor until everyone is trained on the computer systems. 3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; Once floor staff members are trained on electronic records we will always have current access to all the information the floor staff will need to perform their duties. As a back up, we will have the updated paper copies in a binder on the floor in case of power outages monthly for staffreference. All new care staff will get trained during orientation on the POC system in PCC and where to find the Binders. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Nurse Director or their designee will audit access for POC for all floor staff 1x a month for three months to ensure 100 compliance for the deficiency. The results will beshared at the QAPI committee meeting for further input or instruction.
2230HIR-Cntnt IncldS/S B▼
Findings
Based on record review, and interviews, the residence failed to ensure resident records contained progress notes of any out of the ordinary event or issue that affects a resident's status documented prior to the end of each shift, as well as documentation of ongoing services provided by external service providers, affecting three of 11 sample residents (#4, #7, #18) (Cross-reference C0240, U0540, U1150, U1600, U2214, & U3060)Findings Include:1. Record ReviewOn 4/7/26 at 7:33 a.m., access to 120 days of progress notes/incident reports which contained out-of-the-ordinary events were requested. a. Resident #7 was admitted to the residence on 3/15/25 with diagnoses of late-onset Alzheimer's Disease, senile degeneration of the brain, dementia with agitation, depressive disorder, recurrent. On 4/8/26, Resident #7's progress notes were reviewed. A progress note dated 2/11/26, read the practitioner requested a referral to be made for physical/occupational therapy related to a fall. Another progress note, dated 2/11/26, read Resident #7 was on therapy services during the time of her fall. However, there was no documentation in the resident's record of the services provided by the therapist(s). The list of incident provided by the RN, revealed Resident #7 sustained three additional falls 1/30/26, 2/25/26, and 3/11/26. However, there was no evidence a progress note was completed prior to the end of each staff member's shift for the above incidents, as required.b. Resident #4 was admitted to the residence on 12/27/24 with a diagnosis of Alzheimer's Disease. On 4/8/26 an incident list that registered nurse (RN) provided was reviewed, it read Resident #4 had a fall that was dated 2/13/26; however, no documentation of this fall was in progress notes. A practitioner's order read Resident #4 was discharged from one external service hospice provider and admitted to another external hospice provider on 2/2/2026. This transition to a different hospice provider was not documented in a progress note. c. There was similar deficient practice for Resident #18.2. InterviewsOn 4/7/11:45 a.m., Staff #12 stated that out-of-the-ordinary issues such as falls and behaviors, should be documented in progress notes, but not all of them are. Staff #12 acknowledged that a change in hospice providers or starting or ending external services such as therapy should be documented since it affects a resident. On 4/7/26 at 1:30 p.m., the assistant director of nursing stated there should be a progress note with every incident. She also stated there should be a progress note for all falls, and QMAPs should be documenting this information when it happens. On 4/7/26 at 1:45 p.m. Staff #17 stated that out-of-the-ordinary issues should be documented in progress notes; sometimes it depends on the nurses, and they will decide. Staff #17 stated she thinks falls or anything that is different such as behaviors or a change in a resident ' s physical ability would be considered an out-of-the-ordinary event and should be documented in progress notes. On 4/9/26 at 9:26 a.m., the director of nursing (DON) submitted an email that read in part that the DON considered a fall an out-of-the-ordinary event. The DON expected qualified medication administration persons (QMAPs)/nursing staff to document any out-of-the-ordinary event or issues that affect a resident ' s physical, behavioral, cognitive, and functional condition, as well as actions taken by staff to address those needs. The DON replied that external service providers and ongoing services were not documented in the charts that were requested.
Plan of correction · submitted by the facility
Tag 2230 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 18 - RESIDENT HEALTH INFORMATION RECORDS - Content 18.8 Resident records shall contain,but not be limited to, the following items: (A) Face Sheet; (B) Practitioner order; (C) Individualized resident care plan; (D) Progress notes which shall include information on resident status and wellbeing, as well as documentation regarding any out of the ordinary event or issue that affects a resident's physical, behavioral, cognitive and/or functional condition, along with the action taken by staff to address that resident's. Based on record review, and interviews, the residence failed to ensure resident records contained progress notes of any out of the ordinary event or issue that affects a resident's status documented prior to the end of each shift, as well as documentation of ongoing services provided by external service providers, affecting three of 11 sample residents (#4, #7, #18) (Cross-reference C0240, U0540, U1150, U1600, U2214, & U3060)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; For residents 4#, #7 and #18 the Nurse Director or designee have reviewed the current process and haveimplemented systemic changes to ensure compliance with needed documentation including progress notes before the end of shift related to noted changes of condition or out of ordinary events. Training with current staff on the documentation requirements is in progress to be completed by May 15th, 2026. Notice has been given to outside providers, ie therapy, etc that documentation of services is required to be provided to The Gardens at St. Elizabeth for AL and memory care residents. This was completed on April 15th 2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All resident have the potential to be affected by the deficient practice. Nurse Director will review progress notes daily during scheduled work days for needed followup. Out of ordinary events will be reviewed daily during the scheduled work week by the director of nursing (DON) or designee for followup along with progress notes. 3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; The Nursing Director or their designee will review all charting from the previous day during the scheduled work week to ensure all progress notes and change of conditions are documented and followed up on in a timely manner. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Nurse Director or their designee, while transitioning to all electronic charting will review paper charting and compare to progress notes daily during scheduled work days looking for any missed documentation and follow up as needed. Once full transition to electronic charting is completed, DON or designee will review the electronic charting daily during scheduled work days for any further needed follow up or missing documentation. DON or designee will audit all documented events against progress notes to ensure compliance with the needed documentation daily during scheduled work days for 1 month, then weekly for 2 months for reach 100% compliance. DON or designee will audit once monthly for 3 months for needed documentation from outside vendors for assisted living (AL) and Memory Care residents. The results will be reviewed at the QAPI committee for further review and instructions.
2814Env Pest Cntrl Pest CntrlS/S B▼
Findings
Based on observations and interview, the residence failed to provide screens or other pest control measures that fit with sufficient tightness to exclude pests on all exterior openings, affecting 92 current residents. Findings Include:An environmental tour of the residence on 4/7/26 at 7:00 a.m. revealed seven windows that were open and did not have tight-fitting screens. Observations of the light fixture in front of the elevators on the west side of the assisted living residence on 4/7/26 at 7:42 a.m. revealed three dead bugs in the light fixture. Observations of the east side of the residence on 4/7/26 at 6:45 p.m. revealed a fly flying inside the main hallway. Observations of the west side of the residence on 4/8/26 at 9:15 a.m. revealed a fly flying inside the sitting area on the first floor. Observations of the west side of the residence on 4/8/26 at 10:22 a.m. revealed multiple ants present in the floor of the first-floor sitting area. On 4/9/26 at 9:26 a.m., the director of nursing (DON) stated in an interview that "pest control management is a top priority". She explained that the "maintenance director and team conducted routine rounds multiple times per week to assess the overall condition and upkeep of the [residence], including monitoring for pest activity and cleanliness of fixtures". She added that she did not believe there was deficient practice because the residence had already identified the screens as a concern and was actively working on replacing them.
Plan of correction · submitted by the facility
Tag 2814 - 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 23 - ENVIRONMENTAL PEST CONTROL 23.3 Screens or other pest control measures shall beprovided on all exterior openings except, where prohibited by fire regulations. Assisted living residence doors, door screens, and window screens shall fit with sufficient tightness at their perimeters to exclude pests. Based on observations and interview, the residence failed toprovide screens or other pest control measures that fit with sufficient tightness to exclude pests on all exterior openings, affecting 92 current residents. 1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; Damaged window screens were either removed or refitted, or new ones will replace the current exterior window screens which are deficient.) The interior and exterior were searched to see if there were pests inside the premises but this resulted in no action as their were no pests in the building to remove. This was all completed by 4/9/2026)
2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents have the potential to be affected by this deficient practice. The Director of Maintenance or his designee will examine all window screens to ensure the deficient practice is corrected. 3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; and, Damaged screens were removed or refitted and new ones will be placed on the exterior windows screens which are deficient. This was completed by (04/09/2026). The Director of Maintenance or his designee will examine all window to ensure the deficient practice is corrected. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Maintenance Director will Audit/Monitor the exterior and interior of the building including all window coverings 2x a month for three months to ensure exterior window screens meet 100 percent completion for the deficiency. The results will be reported out to the quality assurance performance improvement (QAPI) committee for further review or instruction. or instruction.
3060Sec Env-Enhncd Rsdnt CP IncldS/S B▼
Findings
Based on records review and interviews, the residence failed to ensure each resident in the secure environment (SE) had care plans that described the resident's wandering patterns and known behavioral expressions, along with individualized approaches to be implemented by staff to protect the resident and others from whom they have contact, identify the type and level of staff oversight, monitoring, and accompaniment, and documentation affecting three of five sample residents who resided in the secured environment (#4, #7, #8). (Cross-reference C0940, U0540, U0920, U1150, U2214, U2230, & U3092)Findings Include:1. Record Reviewa. Resident #4 was admitted to the residence on 12/27/24 with a diagnosis of Alzheimer's Disease. The undated care plan for Resident #4, did not address behavioral expressions along with individualized approaches to be implemented by staff to protect Resident #4 and other residents with whom she may have contact. The care plan also did not address the accompaniment that the ALR deems necessary to meet the needs of the resident within the secure environment and secure outdoor area. Resident #4 had a care conference dated 3/31/26 that read "she yells at staff and refuses assistance including meals with increased confusion."b. Resident #8 was admitted to the residence on 2/19/25 with diagnoses that included Alzheimer's disease, senile degeneration of brain and parkinson ' s disease. An undated care plan read in part: Resident #8 "will experience meaningful engagement in a balanced program of mind-body-spirit activities, with simple, structured, meaningful activities that focus on successful outcomes and avoid overly demanding tasks." However, the care plan did not specify what these programs are or examples of simple, structured activities with individualized approaches to be implemented by staff to protect the resident and other residents with whom he may have contact.c. Resident #7 was admitted on 3/15/25 with diagnoses of late onset Alzheimer's disease, senile degeneration of the brain, dementia with agitation, depressive disorder, recurrent. Practitioner notes dated 2/11/26 read in part that Resident #7 has had hallucinations, pacing, and aggressive behaviors. Progress notes dated 2/6/26 through 4/7/26 read behavior monitoring was required for hallucinations, and the resident exhibited aggressive behaviors such as hitting staff. The residence's undated care plan for Resident #7, with interventions dated 12/31/25, read the focus is that Resident #7 is "taking psychotropic medications related to depression, anxiety and agitation; and to include interventions for behavior monitoring and to identify behavior interventions that have worked in the past." However, Resident #7 ' s care plan did not reflect individualized personal service needs, preferences, and specific behavioral interventions, along with the staff tasks necessary to meet those needs. 2. InterviewsOn 4/7/26 at 8:00 a.m., Staff #23 stated she was unaware that it was required to have enhanced care plans for residents in the secured environment; stated there is no difference between care plans for residents in the secured environment compared to the care plans for normal assisted living residents. On 4/9/26 at 9:36 a.m., director of nursing (DON) was asked if she agreed that residents in the secure unit should have a care plan that included a description of each resident ' s wandering patterns or specific behaviors with individualized approaches that staff can implement; contrary to the above evidence, the DON ' s response was that the residence did "have enhanced care plans for all residents." On 4/8/26 at approximately 2:00 p.m., secure environment Staff members #12, #18, and #24 were unable to speak to enhanced care plans for residents in the secured unit. They were unable to provide individualized interventions; they stated they do not have access to updated care plans, since the care plan binders are not updated.
Plan of correction · submitted by the facility
Tag 3060 - Based on records review and interviews, the residence failed to ensure each resident in the secure environment (SE) had care plans that described the resident's wandering patterns and known behavioral expressions, along with individualized approaches to beimplemented by staff to protect the resident and others from whom they have contact, identify the type and level of staff oversight, monitoring, and accompaniment, and documentation affecting three of five sample residents who resided in the secured environment (#4, #7, #8).(Cross-reference C0940, U0540, U0920, U1150, U2214, U2230, & U3092)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; The Director of Nursing or designee audited all memory care care plans and updated the care plans including wandering patterns, behavioral expressions and individualized approaches to beimplemented by staff to protect the resident. This to be completed by May 15th 2026.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents in the memory care unit may be affected by this deficient practice. The Director of Nursing or designee audited all memory care care plans and updated the care plans including wandering patterns, behavioral expressions and individualized approaches to beimplemented by staff to protect the resident. This to be completed by May 15th 2026.3. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; The Nursing Director or their designee will review and update all residents in the memory care every six months on all residents in memory care. 4. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Nursing Director or their designee will audit five residents care plans per month for 6 months to achieve 100 percent completion to ensure compliance for thedeficiency, the results will be reported out to the quality assurance performance improvement (QAPI) committee for further review or instruction.
3092Sec Env-Stff Lvl Stff/1 TrS/S B▼
Findings
Based on observations, records review, and interviews, the residence failed to consider the day-to-day resident needs and activities, including the intensity of staff assistance, on an individual resident basis to determine the appropriate level of staffing, affecting 28 current residents who resided in the secure environment (SE). (Cross-reference U0540, U0920, U2230, & U3060)Findings Include:Observations of the third-floor SE on 4/7/26 at 5:35 p.m. revealed only one staff member present, and that staff member was unaware that the other staff had left the secure environment. Staff on the floor attempted to contact other staff members via two-way radio. The other staff member was observed entering the elevator on the first floor with replenishment medications. Review of the April 2026 staff schedules for the second floor of the secure environment (SE2) revealed:On Wednesday, 4/1/26, from 2:00 p.m. to 3:30 p.m., only one caregiver was scheduled to work. From 3:30 p.m. to 7:00 p.m. and 7:30 p.m. to 10:00 p.m., only one caregiver and one qualified medication administration person (QMAP). On 4/2/26, from 2:00 p.m. to 10:00 p.m. and 10:00 p.m. to 6:00 a.m., only one caregiver and one QMAP were scheduled to work. On 4/3/26, from 12:00 p.m. to 2:00 p.m., only one QMAP was scheduled to work. From 2:00 p.m. to 10:00 p.m. and 10:00 p.m. to 6:00 a.m., only one caregiver and one QMAP were scheduled to work. On 4/4/26, from 6:00 a.m. to 2:00 p.m., 2:00 p.m. to 10:00 p.m., and 10:00 p.m. to 6:00 a.m., only one caregiver and one QMAP were scheduled to work. On 4/5/26, from 3:30 p.m. to 10:00 p.m. and 10:00 p.m. to 6:00 a.m., only one QMAP was scheduled to work. On 4/6/26 from 2:00 p.m. to 10:00 p.m., only one caregiver and one QMAP were scheduled to work. From 10:00 p.m. to 6:00 a.m., only one QMAP was scheduled to work. Review of the April 2026 staff schedules for the third floor of the secure environment (SE3) revealed:On 4/3/26, from 6:00 a.m. to 2:00 p.m. and 2:00 p.m. to 10:00 p.m., only one caregiver and one QMAP were scheduled to work. On 4/4/26, from 2:00 p.m. to 10:00 p.m., 10:00 p.m. to 6:00 a.m., and 6:00 a.m. to 2:00 p.m., only one caregiver and one QMAP were scheduled to work. On 4/5/26, from 6:00 a.m. to 2:00 p.m., only one caregiver and one QMAP were scheduled to work. From 2:00 p.m to 5:00 p.m., no staff member was scheduled to work. From 5:00 p.m. to 10:00 p.m., only one caregiver was scheduled to work. From 10:00 p.m to 12:00 a.m., only one caregiver was scheduled to work. From 12:00 a.m. to 3:00 a.m., only one caregiver and one QMAP were scheduled to work. Finally, from 3:00 a.m. to 6:00 a.m., only one QMAP was scheduled to work. On 4/6/26, from 6:00 a.m. to 8:00 a.m. and 2:00 p.m. to 10:00 p.m., only one caregiver and one QMAP were scheduled to work. From 10:00 p.m. to 6:00 a.m., only one QMAP was scheduled to work. In an interview with Confidential Staff #16 at approximately 9:30 a.m. on 4/7/26, they stated there are float staff scheduled to work, and they are often pulled to work on a floor because of call-outs. On 4/7/26 at 2:35 p.m., Staff #18 and #19 stated that two residents on SE3 required two-person assistance. On 4/7/26 at 2:42 p.m., Staff #21 stated two residents on SE2 required two-person assistance. She stated that "staffing is a problem," adding that staff have to deal with a lot of wandering behaviors. She explained that there are only two staff, one caregiver and one QMAP, and no float staff. Staff #21 stated that when both staff have to assist any two-person assist, then there is nobody to monitor the other residents. She added that there was no float staff to assist and that management was not reliable to reach out for assistance. Staff #21 stated that last year, in February 2025, management started requiring the caregivers and QMAPs to manage the kitchenette and serve all the food. She explained that before this, the kitchen staff handled the dining services. She stated that they are not always able to get to the cleanup after meals, which causes tension between staff on different shifts. Finally, Staff #21 stated that if we both have to assist a two-person assist, then the other residents wander into other residents' rooms, and that causes increased behaviors among the residents. On 4/7/26 at 2:50 p.m., Staff #22 stated that Residents #4 and #6 required two-person assistance. She explained that there are not enough staff to safely evacuate residents on SE3. She added that overnights and weekends are "even worse" because there is less support staff. Finally, Staff #22 added that during the week, management is not accessible for assistance. On 4/8/26 at 1:05 p.m., the registered nurse (RN) stated that she was unable to effectively update care plans due to having to work as a caregiver and QMAP in the SE due to insufficient staffing. In an interview with the director of nursing (DON) on 4/9/26 at 9:26 a.m., she disagreed that both SE2 and SE3 had two residents who required two-person assistance. She explained that only one resident on SE2 had been identified as a two-person assist, while two residents had been identified as two-person assists on SE3. She explained that on each shift, there are two caregivers and one QMAP assigned to SE3. The DON explained that if this was not achievable, then a float staff would be assigned to SE3. The DON stated that there were enough staff scheduled on each shift to safely evacuate each resident who resides in both SE2 and SE3.
Plan of correction · submitted by the facility
Tag 3092 - Based on observations, records review, and interviews, the residence failed to consider the day-to-day resident needs and activities, including the intensity of staff assistance, on an individual resident basis to determine the appropriate level of staffing, affecting 28 currentresidents who resided in the secure environment (SE). (Cross-reference U0540, U0920, U2230, & U3060)
1. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice, on both a temporary and permanent basis, including the date the correction will be accomplished; We have increased staffing levels in the Memory Care units with consideration of acuity based needs to ensure effective staffing levels. This was completed on this date 5/7/26.2. How you will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken; All residents have the ability to be affected by this deficient practice. We have increased staffing levels in the memory care units with consideration of acuity based needs to ensure effective staffing levels. This was completed 5/7/263. What measures will be put into place or what systemic changes you will make to ensure that the deficient practice does not recur; We have increased staffing levels in the memory care units with consideration of acuity based needs to ensure effective staffing levels. This was completed 5/7/264. How the corrective action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into place; and the title, or position, of the person responsible for implementing/monitoring the corrective action. The Director of Nursing or their designee will audit staffing levels in the Memory care units 1x a week for 3 months, to achieve100 percent completion for this deficiency. The results will be reported out to the quality assurance performance improvement (QAPI) committee for further review or instruction.
9999Final ObservationsSurveyor note▼
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The residence was advised to review and maintain the following processes in accordance with the existing program regulations at 6 CCR 1011-1, Chapter 2 and 7.2.9.6 Each licensee shall submit to the Department a letter of intent of any change in the information required by Part 2.3.3 of this chapter from what was contained in the last submitted license application.(A) Any changes in any information listed on the application shall be submitted as soon as practicable.(B) A licensee shall, at least thirty (30) calendar days in advance, submit a letter of intent to the Department regarding any of the following proposed changes. Changes to the operation of the facility or agency shall not be implemented without prior approval from the Department. (1) Increase in licensed capacity. (a) If a licensee requests an increase in capacity that is approved by the Department, an amended license shall be issued upon payment of the appropriate fee in accordance with Part 2.12 of these rules. (b) The Department has the discretion to deny a requested increase in capacity if it determines that the increase poses a potential risk to the health, safety, or welfare of the licensee's clients based upon the licensee's compliance history, or because the licensee is unable to meet the required health and environmental criteria for the increased capacity. (2) Change in a management company or proposed use of a management agreement not previously disclosed. (3) Change in license category or classification. (4) Change in the scope of services. (a) For a nursing care facility, the addition or removal of a secure environment. (b) For an assisted living residence, the addition or removal of a secure environment. (c) For an ambulatory surgical center, the addition or removal of an operating room or procedure room. (d) For dialysis treatment clinics, the addition or removal of a treatment modality, such as in-home peritoneal dialysis. (5) Change in service area. (a) For a home care agency. (b) For a hospice.(6) Change in legal name of the licensee and all other names used by it to provide services. 6.8 (L) The administrator, or individual appointed as an interim administrator, shall be responsible for the overall day-to-day operation of the assisted living residence, including, but not limited to: (L) Appointing and supervising a qualified designee who is capable of satisfactorily fulfilling the administrator ' s duties when the administrator is unavailable. (1) The name and contact information for the administrator or qualified designee on duty shall always be readily available to the residents and public. (2) The administrator or qualified designee shall always, whether on or off site, be readily accessible to staff. (3) When a qualified designee is acting as administrator in an assisted living residence that is licensed for more than 12 beds, there shall be at least one other staff member on duty whose primary responsibility is the daily care of residents. 21.1 The assisted living residence grounds shall be kept free of high weeds, garbage, and rubbish. 22.32 The assisted living residence shall ensure that oxygen tanks are secured upright at all times in a manner that prevents tanks from falling over, being dropped, or striking each other. 25.26 A secure environment shall meet the following criteria: (F) There shall be a secure outdoor area that is available for resident use year-round that: (2) Is independently accessible to residents without staff assistance for entrance or exit.
Plan of correction
The state did not require a plan of correction for this citation.
9/12/2025Revisit: Federal Complaint (Life Safety Code) · ID DXBH22No deficiencies▼
0000Initial commentsSurveyor note▼
Findings
A document revisit was completed with all deficiencies being corrected. No other deficiencies were cited and no response is needed.
Plan of correction
The state did not require a plan of correction for this citation.
7/14/2025Federal Complaint (Life Safety Code) · ID DXBH212 deficiencies▼
0000Initial commentsSurveyor note▼
Findings
A life safety code survey, prompted by #CO40608, was completed on 7/14/2025. Two deficiencies were cited. The facility is a three (3) story, Type II (000) (II B) concrete and steel structure and licensed for forty (40) residents. The facility has a National Fire Protection Association (NFPA) 13 automatic fire suppression system. This survey, conducted on July 14, 2025, included a fire safety evaluation under Chapter 33 of the 2012 edition of NFPA-101 for existing large facilities.
Plan of correction
The state did not require a plan of correction for this citation.
0001Survey details▼
Findings
Based on staff interviews and record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code NFPA 101 and 101a. The deficient practice affected all smoke compartments.compartments. The deficient practice could affect all smoke zones,40 of 40 residents, and an indeterminable number of staff and visitors. Record review and interviews with the administrator and maintenance director confirmed that the facility had performed two of the twelve required fire drills for the calendar year. 33.7.3 Emergency Egress and Relocation Drills. Emergency egress and relocation drills shall be conducted in accordance with 33.7.3.1 through 33.7.3.6.33.7.3.1 Emergency egress and relocation drills shall be conducted not less than six times per year on a bimonthly basis, with not less than two drills conducted during the night when residents are sleeping, as modified by 33.7.3.5 and 33.7.3.6.33.7.3.2 The emergency drills shall be permitted to be announced to the residents in advance. 33.7.3.3 The drills shall involve the actual evacuation of all residents to an assembly point, as specified in the emergency plan, and shall provide residents with experience in egressing through all exits and means of escape required by this Code. 33.7.3.4 Exits and means of escape not used in any drill shall not be credited in meeting the requirements of this Code for board and care facilities. 33.7.3.5 Actual exiting from windows shall not be required to comply with 33.7.3; opening the window and signaling for help shall be an acceptable alternative. 33.7.3.6 If the board and care facility has an evacuation capability classification of impractical, those residents who cannot meaningfully assist in their own evacuation or who have special health problems shall not be required to actively participate in the drill. NFPA 101a WORKSHEET 6.8.5At least 12 fire drills were conducted during the previous year. (See 6.5.2.5)The administrator and maintenance director discussed the deficient items during the exit conference.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Performing and documenting effective fire drills for each shift. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents but going forward will fire drill on one shift per month and rotate so that night shift gets done twice in the next rolling 12 months and that the other shifts divide the rest. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed: Fire drills and documentation thereofHow often monitoring will occur: MonthlyHow monitoring will be documented: Sign-off sheets for the staff will be attained for each of the below fire drills per this schedule:2025June 29 4:00 AM (night shift)July 26 11:00 PM (night shift)August 22 3:00 PMSeptember 3 7:00 AMOctober 1 5:00 PMNovember 5 9:00 AMDecember 6 7:00 PM2026January 7 11:00 AMFebruary 7 9:00 PMMarch 4 1:00 PMApril 1 3:00 PMMay 6 9:00 AMJune 3 5:00 PMMonitoring will continue until June 3, 2026. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by July 18th when schedule of fire drills was created and agreed to by Maintenance Director.
0422Bldg/FireSfty-PhysPlntStnrd Cnstrct Cnfrm▼
Findings
Based on observation and an interview, the facility failed to maintain a facility constructed in conformity with the standards adopted by the Division of Fire Prevention and Control (DFPC) related to residential board and care occupancies. Specifically, the facility failed to comply with requirements for fire drill. The facility failures had the potential to affect all occupants of the building. Findings include:Please refer to A0001 for observations and interviews, and record review showed less than 12 fire drills in the last calendar year. This deficiency may potentially affect residents and staff due to the absence of required fire drills that complies with regulations. The administrator and maintenance director discussed the deficiencies during the exit conference.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Performing and documenting effective fire drills for each shift. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents but going forward will fire drill on one shift per month and rotate so that night shift gets done twice in the next rolling 12 months and that the other shifts divide the rest. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed: Fire drills and documentation thereofHow often monitoring will occur: MonthlyHow monitoring will be documented: Sign-off sheets for the staff will be attained for each of the below fire drills per this schedule:2025June 29 4:00 AM (night shift)July 26 11:00 PM (night shift)August 22 3:00 PMSeptember 3 7:00 AMOctober 1 5:00 PMNovember 5 9:00 AMDecember 6 7:00 PM2026January 7 11:00 AMFebruary 7 9:00 PMMarch 4 1:00 PMApril 1 3:00 PMMay 6 9:00 AMJune 3 5:00 PMMonitoring will continue until June 3, 2026. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by July 18th when schedule of fire drills was created and agreed to by Maintenance Director.
6/25/2025Revisit: Licensure Complaint · ID FG0D122 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A licensure complaint revisit was completed on 6/26/25 for all previous deficiencies cited on 3/21/25. Deficiencies were cited. The regulations governing Assisted Living Residences were revised. The Chapter 7 regulations were implemented on 3/17/25. The deficiencies cited for Event FGOD11 were cited prior to the regulation revision that was implemented on 3/17/25.
Plan of correction
The state did not require a plan of correction for this citation.
0290LicProc-DeptOvrst-Srvy/Inspct Ensr Cmply-POCS/S B▼
Findings
Based on record review and interview the residence failed to provide, upon request, copies of the resident records requested by the department affecting 12 of 12 sample residents. This deficiency was cited previously during a licensure complaint on 3/21/25. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings Include:On 6/25/25 at approximately 2:30 p.m., incident reports for twelve sample residents were requested. On 6/25/25 at approximately 1:00 p.m., the administrator stated that he was not aware that incident reports were part of resident records. He stated that he was directed by his corporate office to not provide the department the incident reports that were requested.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for the relevant residents despite this deficiency. State surveyors misunderstood that some resident records are only kept in the corporate office. The issue was not local accessibility as records have been accessible locally electronically, but that the corporate office was not letting these incident reports be released. Their stance has since changed and they will allow us to access these records to give copies to surveyors. B. The facility will cooperate with future state surveys now that corporate understands that incident reports are part of the resident records. Facility's pertinent staff that have access to these records are the DON, ADON and RN Manager. The current employees in these roles had already had training to access such records if requested pre-survey. On August 25, 2025 administrator designated the above-mentioned roles to help during a survey event and they all know how to make such records available (without delay) if requested by a future state surveyor. C. The following measures were put into place to ensure that the deficient practice does not occur again: administrator has changed his position on providing incident reports if state auditors ask for them as part of their survey. This record is in this portal so if another administrator takes over at any point, they understand how to be compliant. He has designated the above-mentioned roles to help during a survey event and they all know how to make such records available (without delay) if requested by a future state surveyor. D. The plan to ensure correction is achieved and sustained is: Administrator has explained to his leadership what he learned regarding this issue. Each monthly QMP this will be reviewed so those designated to help in this regard remember our new position on this issue. This will be reviewed each QMP meeting monthly for three months to ensure all resident records can be copied and given to surveyors upon request without delay. E. Corrective action was completed by August 26, 2025 when this POC was submitted.
1110Res Care Srvs-Min Srvs Res AgrS/S B▼
Findings
Based on observation, record review and interview, the residence failed to provide a physically safe environment, including measures to reduce the risk of potential hazards in the physical environment related to the unique characteristics of the population, affecting 25 residents in the east side of the residence. This deficiency was cited previously during a licensure complaint on 3/21/25. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings include:1. Physically Safe Environmenta. ObservationOn 6/25/25 at 9:53 a.m. the fire panel in the east side of the residence displayed three yellow lights that indicated there was trouble in the fire panel system.b. Record ReviewAn external email sent to the administrator, dated 3/18/25 confirmed the residence was on fire watch. The residence's fire watch logs for the east side of the residence revealed fire watch was still occurring due to the fire panel being down from March 2025 to the onsite visit on 6/25/25.c. InterviewsOn 6/25/25 at 9:54 a.m., the resident service coordinator said the fire panel in the residence's east side had been down since March 2025 and that the residence had been doing fire watch checks every 15 minutes, as required. On 6/26/25 at approximately 1:00 p.m., the administrator acknowledged the fire panel on the east side of the residence was not working, as required and had issues with the vendors to fix the fire panel timely. He added the reason the fire panel was not corrected was because of the issues with the vendors.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Fire watch procedures began immediately on 3/21/25 to be every 15 minutes by someone who had that sole responsibility 24/7 until the fire panel was fixed to where Colorado's DFPC said it was no longer necessary. Immediate negotiation occurred with Johnson Controls (JCI) to be able to fix this fire panel system to code. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above as relates to keeping all residents safe. Residents were trained on proper fire protocols by April, 11, 2025. Revised evacuation maps were put on inside of each resident door and in proper places in hallways on April 11, 2025. Fire protocol was posted on inside of each resident's door on April 11, 2025. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: Fire Watch and the fix of the fire panel system. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until Fire panel system is up to code. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive Director until fire panel system is up to code. E. Corrective action is completed.in that the vendor is working to complete asap so community can be out of fire watch.
6/25/2025Licensure Complaint · ID LJNP1112 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure survey with complaints #CO40185, #CO40414, and #CO40456 was completed on 6/26/25. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0290LicProc-DeptOvrst-Srvy/Inspct Ensr Cmply-POCS/S B▼
Findings
Based on record review and interview the residence failed to provide, upon request, copies of the resident records requested by the department affecting 12 of 12 sample residents. This deficiency was cited previously during a licensure complaint on 3/21/25. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings Include:On 6/25/25 at approximately 2:30 p.m., incident reports for twelve sample residents were requested. On 6/25/25 at approximately 1:00 p.m., the administrator stated that he was not aware that incident reports were part of resident records. He stated that he was directed by his corporate office to not provide the department the incident reports that were requested.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for the relevant residents despite this deficiency. State surveyors misunderstood that some resident records are only kept in the corporate office. The issue was not local accessibility as records have been accessible locally electronically, but that the corporate office was not letting these incident reports be released. Their stance has since changed and they will allow us to access these records to give copies to surveyors. B. The facility will cooperate with future state surveys now that corporate understands that incident reports are part of the resident records. Facility's pertinent staff that have access to these records are the DON, ADON and RN Manager. The current employees in these roles had already had training to access such records if requested pre-survey. On August 25, 2025 administrator designated the above-mentioned roles to help during a survey event and they all know how to make such records available (without delay) if requested by a future state surveyor. C. The following measures were put into place to ensure that the deficient practice does not occur again: administrator has changed his position on providing incident reports if state auditors ask for them as part of their survey. This record is in this portal so if another administrator takes over at any point, they understand how to be compliant. He has designated the above-mentioned roles to help during a survey event and they all know how to make such records available (without delay) if requested by a future state surveyor. D. The plan to ensure correction is achieved and sustained is: Administrator has explained to his leadership what he learned regarding this issue. Each monthly QMP this will be reviewed so those designated to help in this regard remember our new position on this issue. This will be reviewed each QMP meeting monthly for three months to ensure all resident records can be copied and given to surveyors upon request without delay. E. Corrective action was completed by August 25, 2025 when this POC was submitted.
0410Rpt Req-At Risk/Mndtry RprtS/S A▼
Findings
Based on record review and interview, the residence failed to report allegations of physical abuse of an at-risk person to law enforcement within 24 hours of discovery, affecting one current resident #14. (Cross-reference T1410)Findings include:The residence's Abuse and Neglect Allegations policy, dated 1/1/24, read in part that the residence is required to thoroughly investigate all allegations of abuse, conduct interviews, and report to law enforcement within 24 hours. Resident #11 was admitted to the residence on 3/13/25 with a diagnosis including Alzheimer's, unspecified dementia without mood disturbance, and anxiety. A progress note dated 6/15/25 for Resident #11 read "Alert Note, care partner reported that [Resident #11] hit his wife with his cane because she wouldn't help him find his suspenders.. I asked her if she was OK, and he added, "I should have broken her neck!" I called hospice, who said they would address his meds tomorrow, and call if it continues tonight. Separated him from his wife. She is laying (SIC) in bed and he is in the living room, pretty angry, agitated. Later, I went into see him. He said "I haven't thrown any furniture ... that's an improvement . Huh?." Resident #14 was admitted to the residence on 3/13/25 with a diagnosis including generalized anxiety disorder, depression, and insomnia. A progress note dated 6/16/24 for Resident # 14 read " Resident #14 reportedly experienced some aggressive behavior from her husband over the weekend. Resident #14 reports he has been "ok" today. She reports that he is ok in the morning but gets 'frustrated' in the afternoon."On 6/26/25 at 11:17 a.m., the director of nursing (DON) stated that she failed to call and report an allegation of abuse after being informed that a resident had informed a staff member that her husband had hit her. She stated that, because it involved a husband and wife and was a domestic issue, she did not consider it reportable at the time. However, she acknowledged she should have reported it. On 6/26/25 at approximately 1:00 p.m., the administrator stated he had not been informed about the allegation. He stated that his expectation was that the allegation would be reported within 24 hours of its discovery.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action to help the specific resident be safe is not at issue because the deficiency is related to the lack of reporting potential abuse of an at-risk person to law enforcement within 24 hours of learning about the incident on 6/15/25 and this survey was much after that time. However, law enforcement was called on the same day of this deficiency being cited and the Denver police visited the community that night of 6/26/25 under case # 25-331-314B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. All residents are at-risk persons and need to be protected by proper compliance here. No other residents had relevant incidents to be reported. C. The following measures were put into place to ensure that the deficient practice does not occur again:In-servicing of DON that any potential abuse, even if between husband and wife, needs to be reported to police within 24 hours of learning about it. How and what is being reviewed: Executive Director to ask DON if any potential abuse has occurredHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until September 27, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive DirectorE. Corrective action was completed by July 27, 2025 when this POC was submitted.
0914Em Pr-Pol/Proc 72 hrs EmS/S B▼
Findings
Based on record review and interview the residence failed to develop and follow written policies and procedures to ensure the continuation of necessary care to all residents for at least 72 hours immediately following any emergency, including, but not limited to, a long-term power failure, affecting 94 current residents. Findings Include:On 6/25/25 the residence emergency procedures policies were reviewed. Residence emergency procedures failed to provide detailed contingency plans for the continuation of care for residents directly following any emergency for 72 hours, including long-term power failure. The policy did not include procedures to follow to care for residents on long term oxygen and/or food/water and other care for residents within a 72 hour period. On 6/25/25 at approximately 1:00 p.m., the administrator stated that he was unaware that his emergency policies and procedures did not include the detailed contingency plans for the continuation of care for residents directly following any emergency for 72 hours.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. Corrective action was done to change the Residence Emergency Procedures to provide detailed contingency plans for the continuation of care for residents directly following the beginning of an emergency for 72 hours, including long-term power failure. The policy now includes procedures to follow to care for residents on long term oxygen and/or food/water and other care for residents within a 72 hour period following the onset of an emergencyCorrective action was completed by August 25, 2025 when this POC was submitted and when in-servicing of staff occurred via sign-off of their understanding of said policy to educate them on the change of the policy.
1110Res Care Srvs-Min Srvs Res AgrS/S B▼
Findings
Based on observation, record review and interview, the residence failed to provide a physically safe environment, including measures to reduce the risk of potential hazards in the physical environment related to the unique characteristics of the population, affecting 25 residents in the east side of the residence. This deficiency was cited previously during a licensure complaint on 3/21/25. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings include:1. Physically Safe Environmenta. ObservationOn 6/25/25 at 9:53 a.m. the fire panel in the east side of the residence displayed three yellow lights that indicated there was trouble in the fire panel system.b. Record ReviewAn external email sent to the administrator, dated 3/18/25 confirmed the residence was on fire watch. The residence's fire watch logs for the east side of the residence revealed fire watch was still occurring due to the fire panel being down from March 2025 to the onsite visit on 6/25/25.c. InterviewsOn 6/25/25 at 9:54 a.m., the resident service coordinator said the fire panel in the residence's east side had been down since March 2025 and that the residence had been doing fire watch checks every 15 minutes, as required. On 6/26/25 at approximately 1:00 p.m., the administrator acknowledged the fire panel on the east side of the residence was not working, as required and had issues with the vendors to fix the fire panel timely. He added the reason the fire panel was not corrected was because of the issues with the vendors.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency:Fire watch procedures began immediately on 3/21/25 to be every 15 minutes by someone who had that sole responsibility 24/7 until the fire panel was fixed to where Colorado's DFPC said it was no longer necessary. Immediate negotiation occurred with Johnson Controls (JCI) to be able to fix this fire panel system to code. CO DFPC knows that the fire panel has not been fixed yet as we await approval of a permit so CO DFPC can come out to facility to have satisfactory survey findings. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above as relates to keeping all residents safe. Residents were trained on proper fire protocols by April, 11, 2025. Revised evacuation maps were put on inside of each resident door and in proper places in hallways on April 11, 2025. Fire protocol was posted on inside of each resident's door on April 11, 2025. C. The following measures were put into place to ensure that the deficient practice does not occur again: Administrator will monitor in the following ways:How and what is being reviewed: Fire Watch and the fix of the fire panel system. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until Fire panel system is up to code. Once fire panel is fixed aka "up to code" it will be monitored weekly for three months by maintenance director to ensure fire panel works properly moving forward. He will report to the monthly QMP meeting to document his findings. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive Director until fire panel system is up to code and remains in working order for three months thereafter. E. Corrective action is in process in that the vendor is working to complete asap so community can be out of fire watch and then the rest of the above POC can continue after fire panel and system fixed. As of September, 22, 2025, the permit is still in queue for CO DFPC to approve so that the fire panel can be completed and so that CO DFPC can revisit the residence and provide a satisfactory survey finding.
1194Res Care Srvs-Lift As Req DocS/S C▼
Findings
Based on record review, observations, and interview, the residence failed to document and implement effective actions that were to be taken by staff to prevent reoccurrence of falls for two of four residents (#10, #11) who fell. (Cross-reference T1412 and T2230)Specifically, on 4/24/25 Resident #10 had an unwitnessed fall and complained of pain. Staff had implemented frequent checks, however, Resident #10 fell three more times on 5/13, 5/27 and 6/22/25. On 5/27/25, Resident #10 fell, hit her head and sustained a bruise and swelling. Staff were not trained or educated on effective actions to prevent reoccurrence. Findings include:1. The residence's Lift Assistance Policy, dated 1/1/24, read, in part, "The staff will assist residents who have fallen or are otherwise unable to independently get up off the floor ...The staff will document the action taken and ongoing efforts to prevent a reoccurrence of the situation in the future. 2. Resident #10 was admitted to the residence on 6/26/24 with diagnoses including gait abnormality, respiratory failure and mild cognitive impairment. Progress notes for April, May and June 2025 revealed the following:On 4/24 Resident #10 had an unwitnessed fall in her room and she complained of pain. On 5/13/25 Resident #10 was found on the floor inside her door. No pain or injury. On 5/27/25 Resident #10 fell while walking from her kitchen to her living room. She hit her head, had a small bruise and swelling. On 6/23/25 Resident #10 sustained a fall on 6/22. No other details about how it happened or whether or not she reported pain or had injury was noted. A care plan for Resident #10, last updated 4/14/25 did not reveal Resident #10 was a fall risk or had a history of falling. There was no other care plan in Resident #10's record. The residence completed a fall assessment on 5/27/25 but it did not indicate any actions that were to be taken by staff to prevent reoccurrence.a. InterviewsOn 6/25/25 at 10:13 a.m., Staff #8 had not indicated any residents were at a high fall risk. On 6/25/25 at 3:42 p.m., Staff #9 said she was unaware of any concerns about Resident #10 being a fall risk. On 6/25/25 at 3:46 p.m., Staff #11 said she worked the overnight shifts and had never worked with Resident #10 so was not sure if she was a fall risk. On 6/26/25 at approximately 1:00 p.m., the administrator said he expected staff to be informed of any efforts to prevent the reoccurrence of falls. 3. Similar deficient practice was found for Resident #11 where the residence had not taken any action to prevent reoccurrence of falls.
Plan of correction · submitted by the facility
(Cross-reference POCD to tags T1412 and T2230)This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. Corrective action was accomplished by in-servicing clinical staff to be compliant with policy that states "The staff will assist residents who have fallen or are otherwise unable to independently get up off the floor ...The staff will document the action taken and ongoing efforts to prevent a reoccurrence of the situation in the future."The following measures were put into place to ensure that the deficient practice does not occur again: Director of Nursing will monitor in the following ways:How and what is being reviewed: Falls and if documentation shows actions taken and ongoing efforts to prevent a reoccurrence of the situation in the future. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until September 27 unless compliance has not occurredThe plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive Director until fire panel system is up to code. Corrective action to be completed by July 27, 2025
Plan of correction · submitted by the facility
(Cross-reference POCD to tags T1412 and T2230)This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. Corrective action was accomplished by in-servicing clinical staff to be compliant with policy that states "The staff will assist residents who have fallen or are otherwise unable to independently get up off the floor ...The staff will document the action taken and ongoing efforts to prevent a reoccurrence of the situation in the future."The following measures were put into place to ensure that the deficient practice does not occur again:Director of Nursing will monitor in the following ways:How and what is being reviewed: Falls and if documentation shows actions taken and ongoing efforts to prevent a reoccurrence of the situation in the future. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until September 27 unless compliance has not occurredThe plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive Director until fire panel system is up to code.
1410Res Rts-Inv Ab/Neg Alleg or Inj Unk Org A/NS/S C▼
Findings
Based on interview and record review, the residence failed to thoroughly investigate allegations of abuse in accordance with the residence's written policy, affecting one sample resident (#14). (Cross-reference T410)Specifically, on 6/16/25, Resident #14 reported to staff that her husband had hit her with a cane. Resident #14 stated that when Resident #11 hit her, it caused pain in her right arm that "hurt the next day." She stated that his behavior was aggressive, and she was "afraid" when he became physically aggressive. Findings Include:The residence's Abuse and Neglect Allegations policy, dated 1/1/24, read in part that the residence was required to thoroughly investigate all allegations of abuse, conduct interviews, and maintain investigation notes and findings. The residence's resident rights, dated 11/20017, reads in part that residents will be free from physical or emotional abuse. Resident #11 was admitted to the residence on 3/13/25 with a diagnosis including Alzheimer's, unspecified dementia without mood disturbance, and anxiety. A progress note dated 6/15/25 for Resident #11 read "Alert Note, care partner reported that [Resident #11] hit his wife with his cane because she wouldn't help him find his suspenders.. I asked her if she was OK, and he added, "I should have broken her neck!" I called hospice, who said they would address his meds tomorrow, and call if it continues tonight. Separated him from his wife. She is laying (SIC) in bed and he is in the living room, pretty angry, agitated. Later, I went into see him. He said "I haven't thrown any furniture ... that's an improvement . Huh?."Resident #14 was admitted to the residence on 3/13/25 with a diagnosis including generalized anxiety disorder, depression, and insomnia. A progress note dated 6/16/24 for Resident # 14 read " Resident #14 reportedly experienced some aggressive behavior from her husband over the weekend. Resident #14 reports he has been "ok" today. She reports that he is ok in the morning but gets 'frustrated' in the afternoon."The residence failed to complete documentation of an investigation of physical abuse for Resident #14, with allegations Resident #11 had hit her. On 6/26/25 at 11:17 a.m., the director of nursing (DON) stated that she was aware of the regulation that an investigation into physical abuse should have been completed when Resident #11 hit Resident #14. She stated that due to it being a domestic allegation, she did not initially recognise the situation as abuse. She believed that having a nurse follow up the next day would be sufficient. She acknowledged failure to investigate the allegation of abuse. On 6/26/25 at 11:49 a.m., Resident #14 stated that she was hit by her husband approximately a week prior to 6/26/25. She stated that Resident #11 has dementia and had "built up aggression," and he "just let it go." She stated that when he hit her, her arm still hurt the next day. She said she was afraid, and she pushed her button, and the staff came to help her. On 6/26/25 at approximately 1:00 p.m., the administrator stated he had not been informed about the allegation. He stated that his expectations were that the allegation would be thoroughly investigated. He acknowledged that the residence failed to thoroughly investigate an allegation of abuse.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action to help the specific resident be safe is not at issue because the deficiency is related to the lack of thorough investigation of the abuse allegation related to the incident on 6/15/25. However, the incident was investigated thoroughly upon receiving the deficiency and documentation occurs in our electronic records systems and in the state portal system where reportable are documented. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. All residents are at-risk persons and need to be protected by proper compliance here. No other residents had relevant incidents to be investigated. C. The following measures were put into place to ensure that the deficient practice does not occur again: In-servicing of DON that any potential abuse, even if between husband and wife, needs to be reported to police within 24 hours of learning about it. DON confirmed staff understanding that incident/event gets documented in progress note and also into incident portal that is now considered part of the resident record. How and what is being reviewed: Executive Director to ask DON if any potential abuse has occurredHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until November 25, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by August 25, 2025 when this POC was submitted.
1412Res Rts-Inv Ab/Neg Alleg or Inj Unk Org IUOS/S A▼
Findings
Based on record review and interview the residence failed to investigate and identify resident injuries for which the origin of the injury was not observed by or otherwise known by staff affecting two of 12 sample residents (#4 and #7). (Cross-reference T1194 and T2230) Findings Include:1. Record ReviewResident #4 was admitted to the residence on 12/27/24 with a diagnosis of alzheimers. A progress note dated 4/3/25 read that residence staff found bruising under Resident #4's right arm during a shower. A progress note dated 5/10/25 read that a sore on the middle of Resident #4's buttocks was found. A progress note dated 5/18/25 read that residence staff found a skin tear on Resident #4's shin that was bleeding. On 6/25/25 at approximately 2:30 p.m., all investigations for injuries of unknown origin were requested for Resident #4. However, none were provided. 2. InterviewsOn 6/26/25 at approximately 10:30 p.m., the director of nursing stated that there were no investigations of injuries of unknown origin performed for the injuries noted on 4/3/25, 5/10/25, and 5/18/25. She stated that the reason they were not performed is that she was not notified of the injuries of unknown origin. She stated that the caregivers were supposed to notify her if injuries of unknown origin were discovered. She stated that she knew that an investigation into the injuries of unknown origin was expected per department regulations. On 6/26/25 at approximately 1:00 p.m., the administrator stated that he expected any injuries of unknown origin to be investigated in order to determine where the injury came from and prevent further injuries in the future. Similar deficient practice was discovered for Resident #7.
Plan of correction · submitted by the facility
(Cross-reference T1194 and T2230)This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action to help the specific resident(s) be safe is not at issue because the deficiency is related to the lack of investigation and identification of former injuries of unknown originB. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. All residents are at-risk persons and need to be protected by proper compliance here. No other residents had relevant incidents to be investigated. C. The following measures were put into place to ensure that the deficient practice does not occur again:In-servicing of clinical team to notify DON of injuries of unknown origin so she can investigate and identify the resident injury. Clinical team to put identification of these kind of injuries into incident reporting system which alerts DON for review. DON to put findings into resident's progress notes in our electronic records system. How and what is being reviewed: Incident Reports being reviewed by DON as well as a weekly sample of progress notes to ensure incidents are identified if investigation is required. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until November 25, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive DirectorE. Corrective action was completed by August 25, 2025 when this POC was submitted.
1568Med/Med Adm-Ordrs Cmpy w/OrdrsS/S B▼
Findings
Based on record review and interview, the residence failed to comply with authorized practitioner's orders associated with medication administration, affecting six of six sample residents (#2, #4, #6, #7, #10, #12). Findings include:1. Resident #10 was admitted to the residence on 6/26/24 with diagnoses including heart failure. A written practitioner's order, dated 1/30/24, directed the residence to administer hydrochlorothiazide 25 mg once daily. However, the June 2025 medication administration record (MAR) for Resident #10 read the medication was not available on 6/24 and 6/25/25. On 6/25/25 at 10:13 a.m., Staff #8 said Resident #10's hydrochlorothiazide 25 mg medication was not in stock the day of the onsite visit on 6/25/25. On 6/26/25 at 11:17 a.m., the director of nursing confirmed the medication was out of stock for Resident #10. On 6/26/25 at approximately 1:00 p.m., the administrator said he expected the residence staff to administer residents their medication, as ordered and not run out of stock. 2. Similar deficient practice was found for Resident #2, #4,, #6, #7 and #12.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Clinical team was in-serviced that meds need to be given per physician orders and that they need to make sure meds are availableB. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as aboveC. The following measures were put into place to ensure that the deficient practice does not occur again: Director of Nursing will monitor in the following ways:How and what is being reviewed: MARs that meds being given per physician order and are availableHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until September 27, 2025 unless compliance is not assured. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive Director until fire panel system is up to code. E. Corrective action is completed in that the in-servicing is completed
1604Med/Med Adm-Rcrd Kpng Qrtly AuditS/S B▼
Findings
Based on record review and interview the residence failed to, on a quarterly basis, audit the accuracy andcompleteness of the medication administration records, controlled substance list, medication error reports, andmedication disposal affecting 94 current residents. Findings Include:On 6/25/25 at approximately 10:00 a.m., the residence quarterly medication audits were requested. The residencewas unable to provide the requested documentation. On 6/26/25 at approximately 9:30 a.m., the administrator acknowledged that quarterly audits of the medicationadministration records, controlled substance list, medication error reports, and medication disposal records werenot completed. He acknowledged that this was a failure to follow the regulations outlined by the department.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This deficiency did not affect anyone specifically. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Quarterly audit will occur going forward by the ED and the QMAP supervisor to audit the accuracy and completeness of the MARs, controlled substance list, medication error reports, and medication disposal records. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: that the above audits are done quarterlyHow often monitoring will occur: QuarterlyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until the first few quarterly audits have been completed for 2025..D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive Director until .E. Corrective action is completed in that the plan is in place to perform and document such audits and review them in the monthly QMP meeting.
2230HIR-Cntnt IncldS/S A▼
Findings
Based on record review and interview, the residence failed to complete progress notes at the end of each shift, which included documentation regarding any out-of-the-ordinary event or issue that affected the resident's physical, behavioral, cognitive, or functional condition, along with the action taken by staff to address that resident's changing needs, affecting three (#4, #7, #10) of 12 sample residents. (Cross-reference T1110 and T1412)Findings include:Resident #10 was admitted to the residence on 6/26/24 with diagnoses including gait abnormality, respiratory failure and mild cognitive impairment. Progress notes for April, May and June 2025 revealed the following:On 6/23/25 Resident #10 sustained a fall on 6/22. No other details about the action taken by staff to address the fall were added, nor how Resident #10 fell and whether or not she had pain or injury. Beginning on 6/25/25 at approximately 4:00 p.m., the administrator was asked to provide incident reports for Resident #10 and other sample residents. However, on 6/26/25 at approximately 2:00 p.m., no resident incident reports were provided. On 6/26/25 at approximately 1:00 p.m., the administrator said he expected there to be a progress note written by staff after a resident fell. Similar deficient practice was found for Resident #4 and #7.
Plan of correction · submitted by the facility
(Cross-reference T1110 and T1412)This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: The relevant falls were not current as to the survey but this deficiency is more about getting a systematic approach to ensure all documentation, not just falls, is captured to properly address resident needs. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: all residents will benefit from an in-service of all clinical staff that they agree that (before their shift is over) to inform a QMAP or nurse if a resident fell so they can pass that information along so a progress note gets written regarding such incident, and that this includes any out-of-the-ordinary event or issue that affected a resident's physical, behavioral, cognitive, or functional condition, along with the action taken by staff to address that resident's changing needs. This documentation chain of communication applies to more than falls, but also to any information on resident status or wellbeing as well as to documentation regarding any out of the ordinary event or issue that affects a resident's physical, behavioral, cognitive and/or functional condition, along with the action taken by staff to address that resident's changing needs. QMAPs and nurses are able to write such progress notes. They are expected to write them upon any change of condition for a resident. Nurses to review them in sample sizes weekly. C. The following measures were put into place to ensure that the deficient practice does not occur again: Director of Nursing will monitor in the following ways:How and what is being reviewed: Incident Reports and progress notes which shall include information on resident status and wellbeing, as well as documentation regarding any out of the ordinary event or issue that affects a resident's physical, behavioral, cognitive and/or functional condition, along with the action taken by staff to address that resident's changing needs. How often monitoring will occur: Weekly in samplesHow monitoring will be documented: Checklist, notes and comments kept in a POC binder. Monitoring will continue until November 25 unless compliance has not been shown, then indefinitely. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive Director until November 25 unless compliance has not been shown, then indefinitely. E. Corrective action is completed in that in-servicing is completed.
2510Ext Env GrndsS/S B▼
Findings
Based on observations and interviews, the residence failed to maintain the grounds free of garbage and rubbish, affecting 97 current residents. Findings include: On 6/26/25 at 12:20 p.m., during an environmental tour of the residence, the courtyard revealed a large tree branch, roofing materials, tall weeds, and a disassembled swing. On 6/26/25 at approximately 1:00 p.m., the administrator stated that the garbage and rubbish should have been removed, along with the tree branch that fell during a recent storm.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: large tree branch, roofing materials, tall weeds, and a disassembled swing were immediately removed from the grounds on 6/26/25. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: all residents will benefit from the following monitoring and the in-servicing done with the Director of Maintenance. The following measures were put into place to ensure that the deficient practice does not occur again: Director of Maintenance will monitor in the following ways:How and what is being reviewed: grounds that has accumulated any rubbish or garbage. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until September 27 unless compliance has not been shown, then indefinitely. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive Director until September 27 unless compliance has not been shown, then indefinitely. Corrective action is completed in that in-servicing is completed.
2512Ext Env HazS/S B▼
Findings
Based on observation and interview, the residence failed to maintain grounds to protect residents from slopes, holes, and other hazards, affecting 97 current residents. Findings Include:During the on-site visit on 6/25-6/26/25, residents were observed walking on the path or using the seating areas. On 6/26/25 at 12:25 p.m., an observation of a tree limb extended over a walking path, creating a hazard on the walking path in the courtyard. On 6/26/25 at 12:28 p.m., an extended 25-foot ladder was observed next to a walking path. The ladder was propped up on the side of the building and was not secured to the structure, and could be moved to the right when pushed. On 6/26/25 at 12:20 p.m., during an environmental tour of the residence, a courtyard was observed to be located in the central part of the building and accessible to all residents. The courtyard featured walking paths that connected various entrances of the main building. One path led to a sitting area and wound around to a back seating area near a shed. The path led between two buildings to another courtyard with a circular layout, with offshoots that led to small gardening areas. The courtyard had both a ramp and stairs, which led to a covered seating area. In the smaller courtyard, the walking path had an approximate three-inch drop-off from the sidewalk to the ground, which had contained dirt or mulch. On 6/26/2025, at approximately 1:00 p.m., the administrator stated that he was unaware of the drop-offs on the walking paths. He acknowledged that the paths were a hazard for residents with walkers or wheelchairs. He acknowledged other hazards, including a ladder that was propped up and not attended by staff, and a low-hanging tree limb.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Tree limb and 25-foot ladder were removed on 6/26/25. Drop off next to walking path was filled with mulch by 7/27/25. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: all residents will benefit from the following monitoring and the in-servicing done with the Director of Maintenance that he will maintain grounds weekly to protect residents from slopes, holes, and other hazards. The following measures were put into place to ensure that the deficient practice does not occur again: Director of Maintenance will maintain grounds weekly to protect residents from slopes, holes, and other hazards. How and what is being reviewed: grounds to protect residents from slopes, holes, and other hazards. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until September 27 unless compliance has not been shown, then indefinitely. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QMP meeting by IDT team led by Executive Director until September 27 unless compliance has not been shown, then indefinitely. Corrective action is completed in that in-servicing is completed.
9999Final ObservationsSurveyor note▼
Findings
9999 INFORMATIONAL ADVISMENTTHIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.12.1 The assisted living residence shall make available, either directly or indirectly through a resident agreement, the following services, sufficient to meet the needs of the residents: (C) Personal services including, but not limited to, a system for identifying and reporting resident concerns that require either an immediate individualized approach or on-going monitoring and possible re-assessment. 12.10 Each resident care plan shall: (A) Be developed with input from the resident and the resident's representative; (B) Reflect the most current assessment information; (C) Promote resident choice, mobility, independence and safety; (D) Detail specific personal service needs and preferences along with the staff tasks necessary to meet those needs; (E) Identify all external service providers, including essential caregivers for the purposes of the assisted living residence's visitation policy as required by Part 9.2, along with care coordination arrangements; and (F) Identify formal, planned, and informal spontaneous engagement opportunities that match the resident's personal choices and needs. 14.11 Only medication that has been ordered by an authorized practitioner shall be prepared for or administered to residents. 14.33 The assisted living residence shall ensure that the resident's authorized practitioner and resident's legal representative are promptly notified of: (B) A resident's pattern of refusal. 24.4 All garbage and rubbish that is not disposed of as sewage shall be collected in impervious containers in such manner as not to become a nuisance or a health hazard and shall be removed to an outside storage area at least once a day.(B) A sufficient number of impervious containers with tight fitting lids shall be provided, and kept clean and in good repair. 25.10 In addition to the information required for a resident care plan at Part 12.10, the care plan for each resident in a secure environment shall include the following:(A) A description of the resident ' s wandering patterns and known behavioral expressions, along with individualized approaches to be implemented by staff to protect the resident and other residents with whom they have contact; (B) A description of how the resident will have continuous independent access to his or her individual room, along with the ALR's plan to protect the resident from unwanted visitation by other residents; (C) Identification of the type and level of staff oversight, monitoring, and/or accompaniment that the ALR deems necessary to meet the needs of the resident within the secure environment and secure outdoor area; and (D) Documentation describing the personal grooming and hygiene items that are determined safe for the resident to have in their own possession for self-care, and how those items are stored to prevent unauthorized access by other residents.
Plan of correction
The state did not require a plan of correction for this citation.
3/20/2025Licensure Complaint · ID FG0D118 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A licensure complaint, prompted by #CO39280 and #CO39595, was completed on 3/21/25. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0290LicProc-DeptOvrst-Srvy/Inspct Ensr Cmply-POCS/S B▼
Findings
Based on record review and interview, the residence failed to provide, upon request, access to requested documents, affecting 49 current residents. Findings include:1. Record review On 3/21/25 at 9:00 a.m., complete incident reports were requested. On 3/21/25 at 1:12 p.m., an electronic communication was received from the administrator read in part, the residence's corporate office would not provide the department with incident reports as they were for internal use only. 2. Interview On 3/21/25 at 1:50 p.m., the administrator acknowledged the denial of our request for incident reports.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: inquiry is being made to corporate team on reasoning behind not giving state surveyors incident reportsB. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: After gaining an understanding from the corporate team on their stance to not provide incident reports to the surveyors, Executive Director will communicate to the state. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: incident report sharing with state surveyorsHow often monitoring will occur: weekly until get a response from corporate teamHow monitoring will be documented: Checklist, notes and comments kept in a POC binder. Monitoring will continue until June 30, 2025D. The plan to ensure correction is achieved and sustained is: monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 18, 2025 when this POC was submitted.
0430Rpt Req-Occ RprtS/S B▼
Findings
Based on record review and interview, the residence failed to comply with occurrence reporting required by state law, affecting one of two sample residents (#2). Findings include:1. References a. According to the Health Facilities and Emergency Medical Services Division Occurrence Reporting Manual (2018), "Any occurrence involving physical...abuse of a patient or resident, as described in section...18-3-402, 18-3-403, 18-3-404, or 18-3-405 C.R.S., by another patient or resident, an employee of the facility, or a visitor to the facility." Section 25-1-124 (2)(d) C.R.S.2. Resident #2 was admitted to the residence on 3/16/20 with diagnosis consistent with major depressive disorder, anxiety disorder, bipolar disorder, and disorientation. A review of the department's database on 3/20/25 for occurrence reports revealed that the residence reported an occurrence of a missing person in December 2024. The report read in part, on 12/28/24 the fire department located Resident #2 and notified the facility around 9:00 a.m. Resident #2 was immediately placed on monitoring by staff as she was at risk to herself. The residence investigation concluded Resident #2 was allowed to leave the residence, however, she had some confusion and poor judgement that day as it was cold weather outside. A progress note dated, 12/28/25 at 6:56 p.m., read, "This RN (registered nurse) attempted to provide assessment after pt (physical therapist) left the property earlier today and became confused and unable to find her way back. Facility staff contacted the fire (department) where residents stopped for assistance. The resident was picked up by facility staff and reported she was fine. Resident declined to allow this RN to perform any assessments, stating she was fine and did not need anything. MDPOA (medical power of attorney) and PCP (primary care practitioner) notified. Qmap (qualified medication administration person) was able to perform covid test with residents consent, the test was negative."On 3/20/25 from 7:00a.m., to 3/21/25 at 4:00 p.m., an internal investigation of the occurrence was requested and not received. 3. Interview On 3/20/25 at approximately 3:00 p.m., the administrator stated the residence had done an investigation however he had not known where the documentation was. He stated the former director of nursing had the documentation in their office and would look for the investigation report. On 3/21/25 at 1:50 p.m., the administrator acknowledged there was no documentation of an internal investigation of the occurrence.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. There is no plan for correcting the specific deficiency as the internal investigation cannot be recreated at this point. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Going forward, the DON or whomever conducts the investigation, will give a copy of their internal investigation to Executive Director. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director in-serviced DON on April 18, 2025 on this expected practice and will monitor in the following ways:How and what is being reviewed: internal investigations when something is reportableHow often monitoring will occur: as each reportable occurrence presents itselfHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed on April 18, 2025 when this POC was submitted.
0540Admin-Dts RespS/S B▼
Findings
Based on observation, record review, and interview, the residence failed to ensure the administrator managed the day-to-day delivery of services, affecting 49 current residents. (Cross Reference S0430, S910, S918, S920, S1110, S1146)Findings include: 1. References and Resident Agreementa. Chapter VII regulations governing assisted living residences, part 2.2, defines "Administrator" as a person who is responsible for the overall operation, daily administration, management, and maintenance of the assisted living residence. b. The residence's April 2024 resident agreement, read in part that the residence provided a safe and sanitary environment, health care services, resident health assessments, and maintenance for residents. 2. ObservationsFrom 3/20/25 at 7:00 a.m. until 3/21/25 at approximately 4:00 p.m., the administrator failed to complete the following:Ensure that the fire panel was working in all areas of the residence. Update the care plans for residents with a change of condition. Conduct and investigate reported occurrences. Comply with local and state fire and safety ordinances related to the physical maintenance of the residence. Create or implement an effective evacuation plan with all required elements. Create or implement an effective emergency preparedness plan with all required elements. 3. Interview On 3/21/25 at 1:50 p.m., the administrator stated that he was responsible for managing the day-to-day operations of the residence. He acknowledged he failed to ensure that the residence was compliant with fire and safety regulations, provide a safe environment, ensure the residents had updated care plans and assessments as required, appropriately evacuate the residents, train staff on evacuation procedures, make all required reports regarding neglect and ensure an effective emergency preparedness plan was in place.
Plan of correction · submitted by the facility
(Cross Reference S0430, S910, S918, S920, S1110, S1146)This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Vice President of Operations in-serviced Executive Director aka Administrator on his comprehensive role and responsibilities including everything related to maintenance, fire prevention, fire panel operation, care plans staying current, proper investigation and documentation of reported occurrences, compliance with local and state fire ordinances, and the creation and implementation of an effective evacuation plan. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Executive Director to review his day-to-day responsibilities already mentioned. C. The following measures were put into place to ensure that the deficient practice does not occur again: Vice President of Operations to discuss these responsibilities monthly with Executive Director to make sure they are being handled responsibly. How and what is being reviewed: Executive Director's management of day-to-day operationsHow often monitoring will occur: MonthlyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitely. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive Director. E. Corrective action was completed by April 18, 2025 when this POC was submitted.
0910Em Pr-Pol/Proc Res RstrS/S B▼
Findings
Based on interview and record review the residence failed to have a readily available resident roster, along with a residence diagram showing room locations, affecting 49 current residents. Findings include:On 3/20/25 at 3:00 p.m., the administrator provided the resident roster with the resident names and room numbers; however, it failed to include a diagram showing the room locations and was not readily available. On 3/21/25 at 1:50 p.m., the administrator acknowledged that the resident roster had missing components and was not aware of the regulation.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Resident roster with names and room numbers, and diagram showing room locations is now available at front desk. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Anytime there is a change in room assignments, thr roster will be changed accordingly by the Marketing Director and given to the front deskC. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: Availability and currency of resident roster to include room numbers and names along with diagram of roomsHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 18, 2025 when this POC was submitted.
0918Em Pr-Pol/Proc Rtn DrillS/S E▼
Findings
Based on record review and interview, the residence failed to identify the highest potential risk as well as hold and document routine drills to facilitate staff and resident response to that risk, affecting 49 current residents. (Cross-reference S0540)Specifically, the residence was required to conduct monthly fire drills, as mandated by regulations. There was no written documentation of routine drills being conducted and staff reported they had not participated in any drills. Lack of routine drills being conducted resulted in staff and residents not being adequately prepared to respond to potential fire emergencies, increasing the risk of resident harm. Additionally the residence failed to identify its highest potential risk. This failure created an immediate jeopardy risk of all 49 current residents residing in the residence. On 3/20/25, the department directed the residence to provide written evidence that the risk had been removed. Findings include: 1. Record ReviewOn 3/20/25 at approximately 1:00 p.m., documentation of residence fire drills and staff training on evacuation procedures were requested but were not provided during the onsite visit. 2. Interview On 3/20/25 at approximately 11:00 a.m., Staff #2 stated she had been employed with the residence for a year and a half and had not had any hands-on fire drill training in the event of a fire or evacuation. Staff #5 and #6 were also interviewed and stated they had not had any hands-on drill training in the time they had worked for the residence. On 3/20/25, at 8:15 a.m., the maintenance director stated the fire panel was not working and had not been operable since December 2025. On 3/20/25 at approximately 1:00 p.m., the administrator stated he was not aware of any hands-on fire drill training conducted during his time as the administrator over the past nine months. He acknowledged that he was responsible for staff being prepared for such events. 4. Immediate Jeopardy Risk - Written Evidence, Immediate CorrectionThe investigation established that the findings above placed 49 current residents at immediate jeopardy risk forthe failure to conduct and document required fire drills results in unprepared staff and residents, increasing therisk of injury or loss of life in the event of a fire. The resident was directed to provide the department withwritten evidence that the risk had been removed, Part 3.13 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 3/20/25 at 5:12 p.m., the marketing director submitted written evidence that read in part, effectiveimmediately, fire drills will be held monthly so that each shift has a drill quarterly. All drills will be documented with staff participation sign-offs. However, the written evidence did not include how the residence would address the urgency of the staff needing to know how to and when to evacuate residents from the building in order to prove the safety and well being of its residents. The administrator was directed to submit additional written evidence. On 3/21/25 at 8:54 a.m, the marketing director submitted additional written evidence that read in part, effective immediately, fire drills will be scheduled monthly but conducted randomly. All drills will be documented with staff participation sign-offs. Fire drill in-service was conducted with staff on 3.20.25. Participation sign-off attached. Additional drills completed 3/21/25 at 6:00 a.m. for third shift and 3/21/25 at 7:00 a.m. for first shift. All drills have been documented with sign-off sheets. Continued in-services at the start of each shift until all relevant staff has been educated. Fire drill policy communicated electronically to All Staff channel in electronic platform on 3/21/25 at 8:30 a.m. that the residence had conducted a fire drill on 3/20/25 at 5:30 p.m., another fire drill on 3/21/15 at 6:00 a.m., and another at 7:00 a.m.
Plan of correction · submitted by the facility
(Cross-reference S0540)The plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiency, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The below is the POC submitted and accepted on 3/21/25 before the state exited their IJ survey. It has been adjusted only to show further progress on the POC.Identify: Highest potential risk for harm to resident is fire and that routine drills where not be held or documented. Immediate Plan for Correction: Effective immediately, fire drills will be scheduled monthly but conducted randomly. All drills will be documented with staff participation sign-offs. Fire drill in-services were conducted with staff on 3.20.25 while department was in the building. Participation sign-off available. Additional drills completed 3.21.25 at 6:00 AM for 3rd Shift and 3.21.25 at 7:00 AM for 1st Shift. All drills have been documented with sign-off sheets. Continued in-services continued at start of each shift until all relevant staff had been educated. Sign-off documentation available. Fire drill policy communicated electronically to All Staff channel in Serenity platform on 3.21.25 at 8:30 AM. Next Steps/ Education/ Monitoring: Executive Director to audit monthly drills to assure we stay in compliance by communicating compliance reports to department quarterly. Fire drill in-service on fire safety and drill details was given at All Staff Meeting on April 3, 2025. Documentation available. Hiller to do a fire protocol presentation on April 25, 2025. Revised evacuation maps and FIRE protocol put in relevant hallways and behind each resident door to serve as a reminder.
0920Em Pr-Pol/Proc Em Pol/Proc-Min ReqS/S E▼
Findings
Based on observation, interview, and record review, the residence failed to ensure that the residence's emergency policies included the circumstances and procedures to evacuate the premises, assignment of specific staff duties on each shift using triage to identify the most vulnerable residents, or agreements with other residences in the event of relocation of residents, affecting 49 current residents. (Cross Reference S0540, S1110)Specifically, the facility had not established clear evacuation procedures, nor have staff been adequately trained on when and how to evacuate residents in an emergency. There is no predetermined system for communicating with residents, families, staff, and external providers, which could lead to confusion and delays in critical situations. The facility has not ensured access to emergency power for essential functions and resident-required medical devices, putting residents at risk during power outages. This failure created an immediate jeopardy risk of harm for all 49 current residents residing in the residence. On 3/20/25, the department directed the residence to provide written evidence that the risk had been removed. Findings include: 1. Observation On 3/20/25 at approximately 9:00 a.m., to 10:20 a.m., a walk through of the residence was conducted. Staff were interviewed and an emergency preparedness plan was requested. Staff #2, #5 and #6 were interviewed and were unfamiliar with such a plan or where the documented plan was located. On 3/20/25 at approximately 10:30 a.m, the Emergency Preparedness Policy was provided by the front desk receptionist. The front desk was a fair distance away from where staff cared for residents and not easily accessible. 2. Residence Policy The Emergency Preparedness Plan, dated January 2020, read in part, "Mission, to coordinate all emergency management activities to protect its residents". The emergency evacuation plan had no documented plan for the proper storage and preservation of medications during emergencies, which could result in the loss or inaccessibility of necessary medications. There were no specific staff assignments for emergency response, including the use of a triage system to prioritize care for the most vulnerable residents, have not been defined, leaving residents at risk of delayed or inadequate care. Also, the residence lacked a plan to protect and transfer resident health information to ensure continuity of care during an emergency. The plan also stated that elevators were not to be used in the event of a fire. 3. Record Review On 3/20/25, during the onsite visit, Residents #2 and #3 resided in the basement of the residence and utilized a walker to ambulate. A care plan for Resident #1, dated 1/8/25 read was able to ambulate independently with a walker and had limited mobility due to a stroke. A care plan for Resident #3, dated 1/25/25 read the resident had poor safety awareness, was able to ambulate independently with a walker, and was at risk for falls. 4. Interview On 3/20/25 at approximately 9:30 a.m., Staff #1, #5, #6 stated they were not trained in the event of a fire or other types of emergencies. The staff had no specific duties or knew how or when to evacuate the residence and how to keep residents safe. On 3/20/25, at 8:15 a.m., the maintenance director stated the fire panel was not working and had not been operable since December 2025 On 3/20/25 at approximately 11:00 a.m., Staff #2 stated she had been employed with the residence for a year and a half and had not had any hands-on training in the event of a fire or evacuation. Staff #5 and #6 also stated they had not had any hands-on training or had any specific duties during an emergency situation. On 3/20/25 at approximately 1:00 p.m., documentation of staff training on evacuation/emergency procedures were requested but were not provided during the onsite visit. On 3/20/25 at approximately 1:00 p.m., the administrator stated he was not aware of any hands on evacuation training conducted during his time as the administrator over the past nine months. He also was not aware if staff had or knew of any specific duties in the case of an evacuation. He acknowledged that he was responsible for staff being prepared for such events. 5. Immediate Jeopardy Risk - Written Evidence, Immediate CorrectionThe investigation established that the findings above placed 49 current residents at immediate jeopardy risk for harm in the event of an emergency. The resident was directed to provide the department with written evidence that the risk had been removed, Part 3.13 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 3/20/25 at 5:12 p.m., the marketing director submitted written evidence that read in part that the residence ' s emergency operations planned to be reviewed and updated to include plans for evacuation, communication and access to emergency power, storage for preservations of medication, assignments of tasks and responsibilities during triage, and protection and transfer of health information to meet the care needs of residents. The residence would also hold routine fire drills on a monthly basis for each of its shifts. Leadership will meet immediately to review and discuss. Emergency Operations Plan (EOP) will also be discussed at thenext All Staff Meeting scheduled for April 3, 2025. EOP Document will be distributed for all staff to read with sign-off of acknowledgement. However, the written evidence did not include how the residence would address the urgency of the staff needing to know how to and when to evacuate residents from the building in order to prove the safety and well being of its residents. The administrator was directed to submit additional written evidence. On 3/21/25 at 8:54 a.m, the marketing director submitted additional written evidence that read in part that the residence had conducted a drill on 3/20/25 at 5:30 p.m., another drill on 3/21/25 at 6:00 a.m., and another at 7:00 a.m.
Plan of correction · submitted by the facility
(Cross Reference S0540, S1110)The plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiency, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The below is the POC submitted and accepted on 3/21/25 before the state exited their IJ survey. It has been adjusted only to show further progress on the POC.Identify: Emergency Operation Plan was identified as needing to be updated with current information including critical information outlined in Chapter 7 10.6 of the Colorado Assisted Living Residences regulations as outlined by the department in citation text. Immediate Plan for Correction: Emergency Operations Plan was reviewed and updated to include plans for evacuation, communication and access to emergency power, storage for preservations of medication, assignments of tasks and responsibilities during triage, and protection and transfer of health information to meet the care needs of residents. Next Steps/ Monitoring: Department approved updated Emergency Operations Plan on March 21, 2025; EOP red binders were updated and put throughout the community, but specifically, in the treatment room in the relevant East building close to all the relevant residents. Leadership met immediately to review and discuss, then in-serviced on the roles each has on April 2nd-April 4th. Sign-off documentation is available. Emergency Operations Plan was also discussed at the next All Staff Meeting scheduled on April 3, 2025. Sign-off documentation is available. Further training was done for all-staff between 3/20/25-4/2/25 revisiting what RACE means specifically. Sign-off documentation is available. Rating Resident Worksheets were done and filed for each relevant resident to understand evacuation better. Training was done by April 11 and documented for each resident on the specifics of RACE and an evacuation plan.
1110Res Care Srvs-Min Srvs Res AgrS/S E▼
Findings
Based on observation, record review, and interview, the residence failed to either directly or indirectly provide protective oversight, personal services and a physically safe and sanitary environment, affecting 49 current residents. (Cross-reference S0540)Specifically, on 3/20/25 the residence's fire panel read there was trouble with the system, affecting the smoke detectors and the fire suppression system throughout the entire residence. Therefore, the smoke detectors were ineffective and would not have sent a signal to the fire panel and its monitoring system to set off the residence's alarm in the event of smoke or fire. Nor would the fire suppression system alert the residence or local fire department if it had gone off for any reason. This failure created an immediate jeopardy risk of harm to all 49 current residents residing in the residence. On 3/20/25, the department directed the residence to provide written evidence that the risk had been removed. Findings include:1. Observations On 3/20/25 at approximately 9:00 a.m., and environmental tour was conducted. The tour found that the fire panel was located on the west side entrance of the residence, and the screen read: "Trouble", with 16 different trouble codes along with a silenced alarm. Some of the fire rated doors, intended to be propped open with a magnet system were not functional and were observed to be propped open with pieces of cardboard. The basement of the residence where two residents resided was observed to have three storage lockers on one of the wings. Located in those storage lockers were gasoline tanks, butane, pesticides, engine oil, spray paint and other aerosols and flammable liquids. 2. Interviews On 3/20/25 at approximately 8:15 a.m, the maintenance director stated the residence had been having issues with the fire panel for six months and having a fire panel management company replace numerous parts on the system. He stated the system has been showing trouble codes ever since. He was told by the fire panel company in December 2025 that the whole system would need to be replaced and that the system was no longer functional. He stated the panel would not alarm or signal the local fire department in the event of a fire within the building. He also stated he did not alert the local fire department when he found the alarm panel was no longer functional. On 3/20/25 at approximately 9:30 a.m., a representative from the local fire authority (LFA) stated they visited the residence on 3/18/25 and discovered the fire panel not fully functional and it would not alarm the residence or signal the LFA in the event of a fire. He stated he had placed the residence on fire watch every 30 minutes until the system could be resolved. On 3/21/25 at approximately 1:50 p.m., the administrator stated he was aware the fire panel system was being worked on in February 2025 and that the system had a few errors but was not aware the system was not functional. He stated he had not been in contact with the fire panel management team until the day of the onsite visit. He stated the maintenance director was the one working with the fire panel management company. 3. Immediate Jeopardy Risk - Written Evidence, Immediate CorrectionThe investigation established that the findings above placed 49 current residents at immediate jeopardy risk for smoke inhalation and burn injury in the event of a fire for not having a fully functioning fire alarm system. The residence was directed to provide the department with written evidence that the risk had been removed. Part 3.16 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 3/20/25 at 5:12 p.m., the marketing director submitted written evidence that read in part that the residence would begin to remove all the combustible materials from the basement storage lockers and place them in a storage shed outside of the residence and monitor forits compliance. The residence would also continue to conduct fire watch but change it to every fifteen minutes. The residence would also continue to work with the fire panel management company in getting the system replaced. The residence would also hold routine fire drills on a monthly basis for each of its shifts. However, the written evidence did not contain specific dates to when the panel system would be fully replaced. Also, what the plan would be with its residents in the event the panel system replacement were to take longer than expected. The administrator was directed to submit additional evidence. On 3/21/25 at 8:54 a.m, the marketing director submitted additional written evidence that read in part that the residence would contact the fire panel replacement company immediately to set up weekly status calls to manage the completion of the project. However, the written evidence did not indicate a specific date of when the panel would be fully replaced. The administrator was directed to submit additional written evidence. On 3/21/25 at approximately 1:00 p.m., the marketing director submitted additional written evidence that read in part that the fire panel replacement company had committed to replacing the system by 5/31/25.
Plan of correction · submitted by the facility
(Cross-reference S0540)The plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiency, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The below is the POC submitted and accepted on 3/21/25 before the state exited their IJ survey. It has been adjusted only to show further progress on the POC.Acknowledge: Fire panel is not operational and poses risk to residents and staff should there be a fire and unsafe materials in basement of Assisted Living East storage area. Immediate Plan for Correction: Fire watch started on Tuesday, Mar. 18th at 3:30 PM with 30 minute logged checks by 3rd party company, learned on Thursday, Mar. 20th that department mistakenly said 30 minutes, but corrected us to 15 minute logged checks. Started 15 minutes logged checks on Thursday, Mar. 20th at 7 PM. Unsafe materials in basement of Assisted living East storage area were immediately moved outside of building. Next Steps/ Education/ Monitoring: Contacted fire panel vendor, Johnson Controls, and they have committed to completing the fire panel system installation by May 31, 2025 to the satisfaction of DFPC. Executive Director has requested to set-up weekly status calls for replacement and installation of new fire panel system. Fire watch will continue with 15 minute logged checks until both new panel is installed/operational and department has given approval to cease fire watch to assure resident and staff safety. Executive Director will keep notes on status which will be available to the department on a weekly basis. Staff will monitor storage areas for unsafe materials monthly for the next six months to assure continued compliance. Executive Director will maintain monthly sign-off records.
1146Res Care Srvs-Comp Res Asmnt Annl/Chng BslnS/S A▼
Findings
Based on interview and record review, the residence failed to update a comprehensive assessment whenever a resident's condition changed from baseline status, affecting one of five sample residents (#2). Findings include:1. Residence policyThe residence's Evaluations policy, dated 1/1/24, read in part when a resident change in condition is identified, the nurse will complete the appropriate assessment. 2. Record ReviewResident #2 was admitted to the residence on 3/16/20 with diagnoses including major depressive disorder, anxiety disorder, bipolar disorder, and disorientation. A progress note dated, 12/28/24 at 6:56 p.m., read, "This RN (registered nurse) attempted to provide assessment after pt (resident) left the property earlier today and became confused and unable to find her way back. Facility staff contacted the fire (department) where residents stopped for assistance. The resident was picked up by facility staff and reported she was fine. Resident declined to allow this RN to perform any assessments, stating she was fine and did not need anything. MDPOA (medical power of attorney) and PCP (primary care practitioner) notified. Qmap (qualified medication administration person) was able to perform covid test with residents consent, the test was negative."Resident #2's elopement assessment dated 4/2/24 read in part, the resident had no history of elopement and poses no elopement risk. On 3/21/25 at 9:00 p.m., an updated assessment for Resident #2 after a change of condition was requested and not received. 3. Interview On 3/21/25 at 1:50 p.m., the administrator acknowledged the 12/28/24 occurrence was a change in Resident #2 baseline status and required an updated assessment however the residence had not done another assessment.
Plan of correction · submitted by the facility
IDR finalized on 5/22/25 and deficiency substantiated so POC below. The plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiency, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. Identify: Reassessment was needed and review of care plan should have been done and documented following a significant change to Resident #2's baseline status. Immediate Plan for Correction: Resident #2 no longer lives at this community as her cognitive level is beyond our level of care. Nurses were all educated that a reassessment and review of care plan should occur immediately and documented appropriately after a significant change happens to a resident's baseline status, e.g., elopement when there has been no history of elopement. Next Steps/ Education/ Monitoring: Executive Director to audit incidents weekly at Care Rounds weekly meeting through August of 2025 (only if consistent compliance has been found) to make sure that none are a change of condition that is different from the resident's baseline status, and if so, that proper reassessment and care plan review were completed timely and documented accordingly. Follow up as well at our monthly QAPI meeting through August 2025 to make sure consistent compliance has been found at the weekly checks, otherwise to continue weekly and monthly monitoring until consistent compliance has been found for three months.
3/18/2025General Inspection · ID BRTZ214 deficiencies▼
0000Initial commentsSurveyor note▼
Findings
A complaint survey, prompted by CO#39494 and CO#39495, exited on 3/21/2025. Four deficiencies were cited. The facility is a two (2) story, Type V (111) wood frame structure with a basement and licensed for one hundred five (105) residents. The facility has a National Fire Protection Association (NFPA) 13-R automatic fire suppression system. This survey, conducted on March 21, 2025, included a fire safety evaluation under Chapter 33 of the 2012 edition of NFPA-101 for existing large facilities.
Plan of correction
The state did not require a plan of correction for this citation.
0001Survey details▼
Findings
Based on staff interviews and record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code NFPA 101 and 101a. The deficient practice affected 9 of 9 smoke compartments. 1. Record review of all resident evacuation rating sheets were requested from the administrator. The administrator interview revealed the residence had no rating sheets for the residents. The administrator was unaware that the residence had to have resident rating sheets available for existing buildings rated impractical. 2. Record review revealed the facility had no emergency plans available for review. The administrator confirmed there were no emergency plans readily available for staff. 3. Record review of staff training revealed the facility did not conduct staff training at intervals of at least every two months. The administrator confirm the residence did not conduct staff training at the required intervals. 4. Record review revealed and staff interviews confirmed that the facility had no documentation of fire drills. 33.3.1.2.2* Impractical. Large facilities classified as impractical evacuation capability shall meet the requirements of Section 33.3 for impractical evacuation capability, or the requirements for limited care facilities in Chapter 19, unless the authority having jurisdiction has determined equivalent safety is provided in accordance with Section 1.4. A.?33.3.1.2.2 In determining equivalency for existing buildings, the authority having jurisdiction might permit evaluations based on the health care occupancies fire safety evaluation system (FSES) of NFPA 101A, Guide on Alternative Approaches to Life Safety, substituting the mandatory safety requirements values of Table A.?33.3.1.2.2 for those contained in NFPA 101A.33.7.1.4 A copy of the plan shall be readily available at all times within the facility. 33.7.2 Resident Training. 33.7.2.1 All residents participating in the emergency plan shall be trained in the proper actions to be taken in the event of fire. 33.7.2.2 The training required by 32.7.2.1 shall include actions to be taken if the primary escape route is blocked. 33.7.2.3 If the resident is given rehabilitation or habilitation training, training in fire prevention and the actions to be taken in the event of a fire shall be a part of the training program. 33.7.2.4 Residents shall be trained to assist each other in case of fire to the extent that their physical and mental abilities permit them to do so without additional personal risk. 33.7.3 Emergency Egress and Relocation Drills. Emergency egress and relocation drills shall be conducted in accordance with 33.7.3.1 through 33.7.3.6.33.7.3.1 Emergency egress and relocation drills shall be conducted not less than six times per year on a bimonthly basis, with not less than two drills conducted during the night when residents are sleeping, as modified by 33.7.3.5 and 33.7.3.6.33.7.3.2 The emergency drills shall be permitted to be announced to the residents in advance. 33.7.3.3 The drills shall involve the actual evacuation of all residents to an assembly point, as specified in the emergency plan, and shall provide residents with experience in egressing through all exits and means of escape required by this Code. 33.7.3.4 Exits and means of escape not used in any drill shall not be credited in meeting the requirements of this Code for board and care facilities. 33.7.3.5 Actual exiting from windows shall not be required to comply with 33.7.3; opening the window and signaling for help shall be an acceptable alternative. 33.7.3.6 If the board and care facility has an evacuation capability classification of impractical, those residents who cannot meaningfully assist in their own evacuation or who have special health problems shall not be required to actively participate in the drill. The deficient practice could affect all smoke zones, 49 of 49 residents, and an indeterminable number of staff and visitors. The administrator discussed the deficient items during the exit conference.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. 1. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: resident evacuation rating sheets were completed for each resident in existing buildings rated impractical. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Resident rating sheets will be completed at admission going forward and upon any assessment. C. The following measures were put into place to ensure that the deficient practice does not occur again: Director of nursing to monitor in the following ways:How often monitoring will occur: Weekly at Care Rounds weekly meetingHow monitoring will be documented: Checklist, comments and notes to be kept current in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted2. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Emergency plans were made current. Leadership team signed off on understanding their roles in disaster crisis and that they know the multiple places that they are located being each floor of the West building in the admin area, in the Treatment room in the East building, at the front desk, and in each office of the leader who has a role in disaster crisis. Staff taught at 4/3 all-staff meeting where EOP binders are and will be reminded of such every two months at all-staff meetings. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents. C. The following were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: that the emergency plans are in proper places readily available for staffHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted. 3. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency:Staff training was done immediately on Fire protocols starting on 3/21/25. Follow up staff training was done at the all-staff meeting on 4/3/25. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Staff training on fire protocols to be done at least every two months at all-staff meetings; Relias on-line course training on fire protocols to be done annually. Special demonstration practical training for all staff to be done with Hiller Fire on April 25, 2025. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: staff training regarding fire protocols to be done at least every two monthsHow often monitoring will occur: MonthlyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted. 4. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Performing and documenting effective fire drills for each shift. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents but going forward will fire drill on one shift per month and rotate so that each shift gets drilled each quarter. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed: Fire drills and documentation thereofHow often monitoring will occur: MonthlyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted.
0002Survey details▼
Findings
Based on observation and staff interviews, it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code 101 Section 9.6 and NFPA 72. The deficient practice affected 9 of 9 smoke compartments. 1. The fire alarm panel and magnetic door holders were observed with the administrator. The administrator confirmed that the fire alarm panel was not functioning and displayed 16 trouble alarms. The administrator agreed the magnetic door holders were not working because of the inoperative fire alarm panel. 2. The maintenance director was observed to not know how to sound the fire alarm for fire drills. Additionally, the maintenance director reported he did not know what keys operate the pull stations. The administrator acknowledge the concerns with maintenance director fire drills performance and key access. 3. The fire panel initiation was tested in three locations by attempting to activate the smoke detector to sound the fire alarm. Observation of this test revealed the fire alarm did not notify the residence that test smoke was present, which the maintenance director acknowledged. 4 . Observation of resident room closets or bathrooms revealed that closets and bathrooms were not sprinklered. The administrator was not aware that building's current impractical rating required sprinklers in these locations. 5. During the interview with Johnson Controls, the facility's fire panel and suppression system vendor, the Johnson Controls representative stated that they would start by repairing the fire suppression notifications. Next, they would address the fire alarm notifications in zones rather than repairing the entire fire alarm system all at once. Johnson Controls representative was not aware of the requirement to include fire suppression systems in residential room closets and bathrooms. Due to the above failures, the administrator was informed that the residence was placed on fire watch due to an inoperable fire alarm system. 33.3.3.5.2 Impractical Evacuation Capability. All facilities having impractical evacuation capability shall be protected throughout by an approved, supervised automatic sprinkler system in accordance with 9.7.1.1(1). 9.7.1.1 * Each automatic sprinkler system required by another section of this Code shall be in accordance with one of the following:(1)NFPA 13, Standard for the Installation of Sprinkler Systems(2)NFPA 13D, Standard for the Installation of Sprinkler Systems in One- and Two-Family Dwellings and Manufactured Homes(3)NFPA 13R, Standard for the Installation of Sprinkler Systems in Residential Occupancies up to and Including Four Stories in Height33.3.3.4.2 Initiation. The required fire alarm system shall be initiated by each of the following means:(1)Manual means in accordance with 9.6.2, unless there are other effective means (such as a complete automatic sprinkler or detection system) for notification of fire as required(2)Manual fire alarm box located at a convenient central control point under continuous supervision of responsible employees(3)Automatic sprinkler system, other than that not required by another section of this Code(4)Required detection system, other than sleeping room smoke alarms9.6.2 Signal Initiation. 9.6.2.1 Where required by other sections of this Code, actuation of the complete fire alarm system shall be initiated by, but shall not be limited to, any or all of the following means:(1)Manual fire alarm initiation(2)Automatic detection(3)Extinguishing system operation9.6.2.10.1.1 Where required by another section of this Code, single-station and multiple-station smoke alarms shall be in accordance with NFPA 72, National Fire Alarm and Signaling Code, unless otherwise provided in 9.6.2.10.1.2, 9.6.2.10.1.3, or 9.6.2.10.1.4.1.1.1 NFPA 72 covers the application, installation, location, performance, inspection, testing, and maintenance of fire alarm systems, supervising station alarm systems, public emergency alarm reporting systems, fire warning equipment and emergency communications systems (ECS), and their components. 1.2.1 The purpose of this Code is to define the means of signal initiation, transmission, notification, and annunciation; the levels of performance; and the reliability of the various types of fire alarm systems, supervising station alarm systems, public emergency alarm reporting systems, fire warning equipment, emergency communications systems, and their components. 1.2.3 This Code establishes minimum required levels of performance, extent of redundancy, and quality of installation but does not establish the only methods by which these requirements are to be achieved. 14.2.1 Performance. 14.2.1.1 Performance Verification. To ensure operational integrity, the system shall have an inspection, testing, and maintenance program. 14.2.1.1.1 Inspection, testing, and maintenance programs shall satisfy the requirements of this Code and conform to the equipment manufacturer ' s published instructions. 14.2.1.1.2 Inspection, testing, and maintenance programs shall verify correct operation of the system. 14.2.1.2 Impairments. 14.2.1.2.1 The requirements of Section 10.19 shall be applicable when a system is impaired. 14.2.1.2.2 System defects and malfunctions shall be corrected. 14.2.1.2.3 If a defect or malfunction is not corrected at the conclusion of system inspection, testing, or maintenance, the system owner or the owner ' s designated representative shall be informed of the impairment in writing within 24 hours. 10.19 * Impairments. 10.19.1 The system owner or their designated representative shall be notified when a fire alarm system or part thereof is impaired. Impairments to systems shall include out-of-service events. 10.19.2 A record shall be maintained by the system owner or designated representative for a period of 1 year from the date the impairment is corrected. 10.19.3* Where required, mitigating measures acceptable to the authority having jurisdiction shall be implemented for the period that the system is impaired. 10.19.4 The system owner or owner ' s designated representative shall be notified when an impairment period is completed or discontinued. 14.4.2.2* Systems and associated equipment shall be tested according to Table 14.4.2.2. The deficient practice could affect all smoke zones, 49 of 49 residents, and an indeterminable number of staff and visitors. The administrator discussed the deficient items during the exit conference.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. 1. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Fire watch procedures began immediately on 3/21/25 to be every 15 minutes by someone who had that sole responsibility 24/7 until the fire panel was fixed to where Colorado's DFPC said it was no longer necessary. Immediate negotiation occurred with Johnson Controls (JCI) to be able to fix this fire panel. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above as relates to keeping all residents safe. Residents were trained on proper fire protocols by April, 11, 2025. Revised evacuation maps were put on inside of each resident door and in proper places in hallways on April 11, 2025. Fire protocol was posted on inside of each resident's door on April 11, 2025. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: Fire Watch and the fix of the fire panelHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025, if necessary, but expectations are that the fire panel will be fixed by 5/31/25 to where the residents are safe and fire watch can discontinue. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted. 2. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Maintenance Director demonstrated to Executive Director on March 26, 2025 that he knew how to sound the alarm for fire drills and that he knew what keys operate the pull stations. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all of the residents. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: that the Maintenance Director knows how to sound the alarm for fire drills and that knows what keys operate the pull stations. How often monitoring will occur: MonthlyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed on March 26, 20253. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Fire watch procedures began immediately on 3/21/25 to be every 15 minutes by someone who had that sole responsibility 24/7 until the fire panel was fixed to where Colorado's DFPC said it was no longer necessary. Immediate negotiation occurred with Johnson Controls (JCI) to be able to fix this fire panel. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above as relates to keeping all residents safe. Residents were trained on proper fire protocols by April, 11, 2025. Revised evacuation maps were put on inside of each resident door and in proper places in hallways on April 11, 2025. Fire protocol was posted on inside of each resident's door on April 11, 2025. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: Fire Watch and the fix of the fire panelHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025, if necessary, but expectations are that the fire panel will be fixed by 5/31/25 to where the residents are safe and fire watch can discontinue. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted. 4. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Fire watch procedures began immediately on 3/21/25 to be every 15 minutes by someone who had that sole responsibility 24/7 until the fire panel was fixed to where Colorado's DFPC said it was no longer necessary. Immediate negotiation occurred with Johnson Controls (JCI) to be able to fix this fire panel. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above as relates to keeping all residents safe. Residents were trained on proper fire protocols by April, 11, 2025. Revised evacuation maps were put on inside of each resident door and in proper places in hallways on April 11, 2025. Fire protocol was posted on inside of each resident's door on April 11, 2025. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: Fire Watch and the fix of the fire panelHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025, if necessary, but expectations are that the fire panel will be fixed by 5/31/25 to where the residents are safe and fire watch can discontinue. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted. 5. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Fire watch procedures began immediately on 3/21/25 to be every 15 minutes by someone who had that sole responsibility 24/7 until the fire panel was fixed to where Colorado's DFPC said it was no longer necessary. Immediate negotiation occurred with Johnson Controls (JCI) to be able to fix this fire panel system including the fire suppression systems in residential room closets and bathrooms. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POCfor this deficiency: Same as above as relates to keeping all residents safe. Residents were trained on proper fire protocols by April, 11, 2025. Revised evacuation maps were put on inside of each resident door and in proper places in hallways on April 11, 2025. Fire protocol was posted on inside of each resident's door on April 11, 2025. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: Fire Watch and the fix of the fire panel systemHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025, if necessary, but expectations are that the fire panel system will be fixed by 5/31/25 to where the residents are safe and fire watch can discontinue. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted.
0003Survey details▼
Findings
Based on observation, record review, and staff interviews, it was determined that the facility failed to arrange and maintain fire doors in accordance with Life Safety Code 101 and NFPA 80. The deficient practice affected 9 of 9 smoke compartments
1. Record review revealed the facility had no documentation of annual fire door inspections. The administrator confirmed the facility had not completed annual fire door inspections. 2. Rooms 248 and 149 were observed to be held open with a door stop. The administrator confirmed the presence of the door stops for rooms 248 and 149.3. The fire door closer for room 261 was observed to be detached from the door. The administrator confirmed the detached closure device on room 261's fire door. 4. The delayed egress function of the basement memory care ward was observed to not function on both sides. The administrator confirmed the malfunction of the delayed egress door. The administrator was not aware that such doors required plan review to remove the delayed egress feature. 5. An exit gate was observed to be padlocked. The administrator confirmed the presence of the padlock on the egress gate. The administrator was not aware of the requirement to conduct a plan review to incorporate a delayed egress or access control feature for the gate. 6. The kitchen fire doors were observed to be blocked and both had deadbolts. The administrator confirmed the doors were blocked and had deadbolts. 7. The fire doors in room 38 were observed to do not latch properly. The administrator confirmed the latch did not work on room 38's fire door. 8. The fire door outside the salon was observed to be blocked open. The administrator acknowledged the salon fire door was blocked open. 9. The fire and smoke doors were observed to be held open with cardboard door stops. The administrator acknowledged fire doors were held open with cardboard door stops. 10. The basement's old memory care fire doors were observed to have a deadbolt. The administrator agreed there was a deadbolt on the old memory care fire doors. NFPA 805.2.13.3 Blocking or wedging of doors in the open position shall be prohibited. 5.2.14.1 Self-closing devices shall be kept in working condition at all times. NFPA 10133.7.7 Inspection of Door Openings. Door assemblies for which the door leaf is required to swing in the direction of egress travel shall be inspected and tested not less than annually in accordance with 7.2.1.15.7.2.1.15.2 Fire-rated door assemblies shall be inspected and tested in accordance with NFPA 80, Standard for Fire Doors and Other Opening Protectives. Smoke door assemblies shall be inspected and tested in accordance with NFPA 105, Standard for Smoke Door Assemblies and Other Opening Protectives. 7.2.1.15.3 The inspection and testing interval for fire-rated and nonrated door assemblies shall be permitted to exceed 12 months under a written performance-based program in accordance with 5.2.2 of NFPA 80, Standard for Fire Doors and Other Opening Protectives. 33.7.7 Inspection of Door Openings. Door assemblies for which the door leaf is required to swing in the direction of egress travel shall be inspected and tested not less than annually in accordance with 7.2.1.15.33.3.2.2.2 Doors. Doors in means of egress shall be as follows:(1) Doors complying with 7.2.1 shall be permitted.(2) Doors within individual rooms and suites of rooms shall be permitted to be swinging or sliding.(3) No door in any means of egress, other than those meeting the requirement of 33.3.2.2.2(4) or (5), shall be locked against egress when the building is occupied.(4) Delayed-egress locks in accordance with 7.2.1.6.1 shall be permitted.(5) Access-controlled egress doors in accordance with 7.2.1.6.2 shall be permitted.(6) Revolving doors complying with 7.2.1.10 shall be permitted. 7.2.1.6.1 Delayed-Egress Locking Systems. 7.2.1.6.1.1 Approved, listed, delayed-egress locking systems shall be permitted to be installed on door assemblies serving low and ordinary hazard contents in buildings protected throughout by an approved, supervised automatic fire detection system in accordance with Section 9.6 or an approved, supervised automatic sprinkler system in accordance with Section 9.7, and where permitted in Chapters 11 through 43, provided that all of the following criteria are met:(1) The door leaves shall unlock in the direction of egress upon actuation of one of the following:(a) Approved, supervised automatic sprinkler system in accordance with Section 9.7(b) Not more than one heat detector of an approved, supervised automatic fire detection system in accordance with Section 9.6(c)Not more than two smoke detectors of an approved, supervised automatic fire detection system in accordance with Section 9.6(2) The door leaves shall unlock in the direction of egress upon loss of power controlling the lock or locking mechanism.(3)* An irreversible process shall release the lock in the direction of egress within 15 seconds, or 30 seconds where approved by the authority having jurisdiction, upon application of a force to the release device required in 7.2.1.5.10 under all of the following conditions:(a) The force shall not be required to exceed 15 lbf (67 N).(b) The force shall not be required to be continuously applied for more than 3 seconds.© The initiation of the release process shall activate an audible signal in the vicinity of the door opening.(d) Once the lock has been released by the application of force to the releasing device, relocking shall be by manual means only.(4)* A readily visible, durable sign in letters not less than 1 in. (25 mm) high and not less than 1/8 in. (3.2 mm) in stroke width on a contrasting background that reads as follows shall be located on the door leaf adjacent to the release device in the direction of egress:PUSH UNTIL ALARM SOUNDSDOOR CAN BE OPENED IN 15 SECONDS(5) The egress side of doors equipped with delayed-egress locks shall be provided with emergency lighting in accordance with Section 7.9. The deficient practice could affect all smoke zones, 49 of 49 residents, and an indeterminable number of staff and visitors. The administrator discussed the deficient items during the exit conference.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. 1. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: We asked our current Fire control vendor if they had done annual fire door inspections and they had no documentation of that. DH Pace Compliance Services has said they have the proper expertise to do this and will perform this before April 20, 30 days from the exit of the survey. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Annual fire door inspections will protect all residents. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed: making certain that annual fire door inspections are performedHow often monitoring will occur: Weekly until done for this yearHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until completedD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive Director. Annual checks will be put into the TELS system so Maintenance Director is alerted to stay in complianceE. Corrective action to be completed by April 20, 2025, 30 days after the survey exit. 2. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Door stops for fire doors outside of rooms 248 and 149 were removed March 21, 2025. Signs have been placed on all fire doors where the magnets are not reliable. Staff was trained on no wedging open of fire doors at April 3, 2025 all-staff meeting. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed:Fire Doors not being propped open by wedges or stops. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until fire panel system has been fixed, including magnet reliability. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed on March 21, 2025.3. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Fire door closer outside of room 261 was reattached on March 21, 2025. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Resident in room 263 was moved to room 260 on April 5, 2025 so that resident would not have to open the closed fire door outside of room 261 to get to things. This eliminates the temptation to prop it open by resident or staff. Signs are on that fire door to keep it closed until Fire panel gets fixed and magnet is installed at that fire door. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed: that fire door closer stays on the fire door outside of room 261How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until fire panel is fixed and magnet is installed at that fire door to keep it open safelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by March 21, 2025 when this POC was submitted. 4. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: PLan review was submitted and paid for on April 9 to be able to remove the delayed egress bars in the former memory care ward in the basement. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: The two residents in the basement in rooms 25 and 27, while safe, are being moved to rooms not in the basement as soon as practicable in an abundance of caution. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: Plan review submission to remove delayed egress bars in basementHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until plan review allows removal of egress bars there. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed on April 9, 2025.5. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: DH Pace Compliance Services has said they have the proper expertise to do this and will perform this before April 20, 30 days from the exit of the survey. They will help us determine if it is wiser to incorporate a delayed egress or access control feature for the gate, at which time a plan review will be submitted. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above as this will protect all of the residents in their potential egress. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor the Maintenance Director in the following ways: to make sure that the vendor comes the week of April 14 like they committed to and gets direction on the wisest control feature for the gate, so that Executive Director can immediately submit for plan review accordingly. How and what is being reviewed: vendor feedback and agreement to affix proper gate control feature so plan review can be submittedHow often monitoring will occur: Weekly until doneHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue weekly until completedD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive Director. E. Corrective action to be completed by April 20, 2025, 30 days after the survey exit. 6. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Kitchen fire doors were unblocked on March 21, 2025. Signs were placed on those fire doors to not block them. Staff was trained on no blocking open of fire doors at April 3, 2025 all-staff meeting. DH Pace Compliance Services has said they have the proper expertise to either fill the holes to be fire safe according to code after removing the deadbolts or replace the doors. They will assess this before April 20, 30 days from the exit of the survey, and fix or replace fire doors as soon as practicable. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways: to make sure that the vendor comes the week of April 14 like they committed to, and that the kitchen fire doors stay unblockedHow and what is being reviewed: kitchen fire doors staying unblocked and vendor feedback on fire door fixes or replacementHow often monitoring: weeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until fire doors and fire panel system has been fixed,D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed on March 21, 2025.7. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Latch on the fire door outside of room 38 was adjusted on March 21, 2025 so it latched effectively. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: same as above to protect all residents. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed: latch on the fire door outside of room 38 working effectivelyHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitely. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed on March 21, 2025.8. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Fire door outside the salon was unblocked on March 21, 2025. Staff was trained on no wedging open of fire doors at April 3,2025 all-staff meeting. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed:Fire Doors not being blocked or propped open by wedges or stops. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until fire panel system has been fixed, including magnet installation where necessary and reliability. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed on March 21, 2025.9. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Cardboard door stops were removed from fire and smoke doors on March 21, 2025. Signs have been placed on all fire doors where the magnets are not reliable. Staff was trained on no wedging open of fire doors at April 3,2025 all-staff meeting. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed:Fire Doors not being propped open by wedges or stops. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until fire panel system has been fixed, including magnet reliability. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed on March 21, 2025.10. A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: DH Pace Compliance Services has said they have the proper expertise to either fill the holes on the old memory care fire doors to be fire safe according to code after removing the deadbolts or replace the doors. They will assess this before April 20, 30 days from the exit of the survey, and fix or replace fire doors as soon as practicable. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways: to make sure that the vendor comes the week of April 14 like they committed toHow and what is being reviewed: vendor feedback on fire door fixes after removal of deadbolts or replacementHow often monitoring: weeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until fire doors have been made fire safe after deadbolt removal or fire door replacedD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action to be completed by April 20, 30 days after survey exit.
0422Bldg/FireSfty-PhysPlntStnrd Cnstrct Cnfrm▼
Findings
Based on observation, interview, and record review, the facility failed to maintain a facility constructed in conformity with the standards adopted by the Division of Fire Prevention and Control (DFPC) related to residential board and care occupancies. Specifically, the facility failed to comply with requirements for maintaining the life safety code, fire alarm, and fire doors. The facility failures had the potential to affect all occupants of the building. Findings include:Cross-reference to A0001 for record review and interviews evidencing the facility's failure to assess resident evacuation rating; develop and maintain emergency plans; provide staff training at required intervals, and conduct fire drills. Cross-reference to A0002 for observations and interviews documenting the facility's failure to maintain fire alarm and fire suppression systems. Cross-reference to A0003 for observation, record review, and interviews documenting the facility's failure to test and maintain fire doors. These failures demonstrated a lack of compliance with DFPC standards. This deficiency has the potential for affect residents and staff not having a fire drill or staff training and residents being trained with a non-functional fire alarm system. The administrator and maintenance director discussed deficient items at the exit conference.
Plan of correction · submitted by the facility
This plan of correction was executed solely because provisions of state and federal law require it. The preparation of the following plan of correction, for the deficiencies, does not constitute and should not be interpreted as an admission nor an agreement, by the facility, of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. A0001Resident Evacuation RatingA. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: resident evacuation rating sheets were completed for each resident in existing buildings rated impractical. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Resident rating sheets will be completed at admission going forward and upon any assessment. C. The following measures were put into place to ensure that the deficient practice does not occur again: Director of nursing to monitor in the following ways:How often monitoring will occur: Weekly at Care Rounds weekly meetingHow monitoring will be documented: Checklist, comments and notes to be kept current in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submittedEmergency PlansA. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Emergency plans were made current. Leadership team signed off on understanding their roles in disaster crisis and that they know the multiple places that they are located being each floor of the West building in the admin area, in the Treatment room in the East building, at the front desk, and in each office of the leader who has a role in disaster crisis. Staff taught at 4/3 all-staff meeting where EOP binders are and will be reminded of such every two months at all-staff meetings. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents. C. The following were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: that the emergency plans are in proper places readily available for staffHow often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted. Staff training at required intervalsA. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency:Staff training was done immediately on Fire protocols starting on 3/21/25. Follow up staff training was done at the all-staff meeting on 4/3/25. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Staff training on fireprotocols to be done at least every two months at all-staff meetings; Relias on-line course training on fire protocols to be done annually. Special demonstration practical training for all staff to be done with Hiller Fire on April 25, 2025. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: staff training regarding fire protocols to be done at least every two monthsHow often monitoring will occur: MonthlyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted. Fire DrillsA. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Performing and documenting effective fire drills for each shift. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above to protect all residents but going forward will fire drill on one shift per month and rotate so that each shift gets drilled each quarter. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed: Fire drills and documentation thereofHow often monitoring will occur: MonthlyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025 if compliance has been consistent throughout, otherwise it will continue indefinitelyD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted. A0002Maintaining fire alarm and fire suppression systemsA. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: Fire watch procedures began immediately on 3/21/25 to be every 15 minutes by someone who had that sole responsibility 24/7 until the fire panel was fixed to where Colorado's DFPC said it was no longer necessary. Immediate negotiation occurred with Johnson Controls (JCI) to be able to fix this fire panel system to code. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Same as above as relates to keeping all residents safe. Residents were trained on proper fire protocols by April, 11, 2025. Revised evacuation maps were put on inside of each resident door and in proper places in hallways on April 11, 2025. Fire protocol was posted on inside of each resident's door on April 11, 2025. C. The following measures were put into place to ensure that the deficient practice does not occur again: Executive Director will monitor in the following ways:How and what is being reviewed: Fire Watch and the fix of the fire panel system. How often monitoring will occur: WeeklyHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until June 30, 2025, if necessary, but expectations are that the fire panel will be fixed by 5/31/25 to where the residents are safe and fire watch can discontinue. D. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive DirectorE. Corrective action was completed by April 11, 2025 when this POC was submitted. A0003A. Corrective action was accomplished for those residents found to have been affected by the deficient practice in the following way. This is the plan for correcting the specific deficiency: We asked our current Fire control vendor if they had done annual fire door inspections and they had no documentation of that. DH Pace Compliance Services has said they have the proper expertise to test and maintain fire doors and will perform this before April 20, 30 days from the exit of the survey. B. The facility will identify other residents having the potential to be affected by the same deficient practice in the following way. This will be the procedure for implementing the relevant POC for this deficiency: Annual fire door inspections will protect all residents. C. The following measures were put into place to ensure that the deficient practice does not occur again: Maintenance Director will monitor in the following ways:How and what is being reviewed: making certain that annual fire door inspections are performed and that fire doors are maintainedHow often monitoring will occur: Weekly until done for this yearHow monitoring will be documented: Checklist, notes and comments kept in a POC binderMonitoring will continue until completedD. The plan to ensure correction is achieved and sustained is: Monitoring will be evaluated monthly in QAPI meeting by IDT team led by Executive Director. Annual checks will be put into the TELS system so Maintenance Director is alerted to stay in complianceE. Corrective action to be completed by April 20, 2025, 30 days after the survey exit.
4/3/2024Revisit: Licensure (Re-licensure) · ID O9W712No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
An initial secure licensure revisit was completed on 4/3/24 for the previous deficiency cited on 7/19/23. The residence is in compliance with all regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
Reportable Occurrences
15 records5/3/2026Physical Abuse · ID 26230426006Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 5/3/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Staff discovered client (A) on the floor, who reported being pushed. During the course of the investigation, the healthcare entity separated both clients, contacted police, and conducted interviews. Client (B), who had a cognitive impairment, confirmed pushing client (A), but that they were already there when they opened the door. Staff observed bruising on client (A)'s arms when assessed. The facility implemented increased monitoring and activity engagement. Due to conflicting statements and the event not being witnessed, the event was not substantiated. This is the second report of physical abuse involving client (A). Please refer to the case ID 26230426003 for details. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/26/2026 · released to the public 7/3/2026.
3/17/2026Brain Injury · ID 26230426005Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 3/17/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a brain injury of a client. The client was found on the floor by staff and did not recall hitting their head. During the course of the investigation the healthcare entity did an assessment, and obtained medical treatment for the client. The client was diagnosed with a brain injury at the hospital. The client’s care plan was updated to reflect safety interventions to include: continue with safety checks and offer assistance at that time to client, remind the client to use their call pendant, and keep the client’s door open as the client allows line of sight from staff. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/14/2026 · released to the public 4/22/2026.
3/14/2026Brain Injury · ID 26230426004Reported on time: No▼
Occurrence summary
SUMMARY OF FINDINGS:On 3/15/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a brain injury of a client. Client (A) has an unwitnessed fall and was found by staff. During the course of the investigation the healthcare entity did an assessment, and obtained medical treatment for the client. The client was diagnosed with a brain injury at the hospital. The client’s care plan will be updated to reflect safety interventions upon their return to the facility. The client was sent to a higher level of care for rehabilitation and strength training for weakness. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/14/2026 · released to the public 4/21/2026.
3/10/2026Physical Abuse · ID 26230426003Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 3/10/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Client (B) grabbed and squeezed client (A)'s wrist. Client (A) sustained an injury. During the course of the investigation, the healthcare entity separated both clients, contacted police and medical providers, reviewed records, and conducted interviews. Staff assessed client (A)'s injury. Due to cognition, client (A) was unable to provide detailed information about the incident. Client (B) stated that client (A) was too close to them. The facility increased safety checks and implemented redirection interventions for both clients. Staff witnessed the incident. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/29/2026 · released to the public 5/6/2026.
11/20/2025Sexual Abuse · ID 25230426010Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 11/26/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported sexual abuse of a client. Staff #2 alleged Staff #1 discussed sexual topics with a client and encouraged the client to touch them inappropriately. In return, Staff #1 repeated the allegation against Staff #2. During the course of the investigation, the healthcare entity notified law enforcement, suspended the two staff members, and conducted interviews. The client exhibited no changes in condition, but was unable to speak to the allegations due to diminished cognitive functioning. Both Staff #1 and Staff #2 deny the allegations. Per the facility’s report, several staff accused each of the same alleged behavior when asked during interviews. All staff received re-education on identifying abuse, neglect, and reporting allegations. Staff #1 and Staff #2’s employment was terminated. The facility’s findings were inconclusive and the event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 3/4/2026 · released to the public 3/11/2026.
11/17/2025Physical Abuse · ID 25230426009Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 11/17/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Staff witnessed Client (B) grab and pull Client (A)’s leg while Client (A) was in bed. During the course of the investigation, the healthcare entity separated and assessed the clients, notified law enforcement, conducted interviews, and reviewed records. Client (B) was transported to the hospital for evaluation and returned to the facility with no significant findings. Client (B)’s medical provider requested tests and reviewed medications to address aggressive behaviors. The facility implemented one-to-one supervision for Client (B) to reduce the risk recurrence. Client (A) exhibited no visible injuries and denied pain. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 3/12/2026 · released to the public 3/19/2026.
10/27/2025Misappropriation of Property · ID 25230426008Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 10/27/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported misappropriation of client property. The client alleged $55.00 was missing from their drawer. During the course of the investigation the healthcare entity conducted a search, and interviews. The police were notified and no assailant was identified. The client previously claimed the coins were stolen but realized they had been given away. The client has begun to lock their room when they leave. The client’s recollection of having $55.00 may not be reliable. Staff will monitor if this is a cognitive change for the client as well. The event was inconclusive and was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 1/26/2026 · released to the public 2/2/2026.
8/27/2025Neglect · ID 25230426007Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 8/27/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported neglect of a client. Staff #1 allegedly abandoned their shift while assigned to care for 12 clients. During the course of the investigation, the healthcare entity assessed the clients. The facility reported no clients were affected due to Staff #1’s departure, and the facility determined additional staff were present to meet all client needs, including medication administration. It was reported the staff member did not follow facility protocols to alert others when they left the facility, and Staff #1 voluntarily resigned from their employment. Although Staff #1 did not follow policy, the facility reported there were sufficient staffing-to-client ratios and no significant potential for harm. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/19/2026 · released to the public 2/26/2026.
7/2/2025Brain Injury · ID 25230426006Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 7/2/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a brain injury of a client. During the course of the investigation the healthcare entity did an assessment, and obtained medical treatment for the client. The client was diagnosed with a brain injury at the hospital. The client’s care plan was updated to reflect safety interventions to include; discontinuation of blood thinner medication, therapy services were ordered, and the client was encouraged to call for assistance when getting up. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 8/27/2025 · released to the public 9/4/2025.
6/15/2025Physical Abuse · ID 25230426004Reported on time: No▼
Occurrence summary
SUMMARY OF FINDINGS:On 6/15/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation the healthcare entity ensured the clients were separated before the police were notified. Client (A) alleged Client (B) hit them with a cane after they could not help them. The clients are spouses. Client (A) was educated to call for staff assistance if needed. Medication changes were made to Client (B)’s care plan and more support from hospice staff was provided. Staff will monitor the two clients more frequently. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was not submitted within the required timeframe.
Publication
Sent to facility 11/11/2025 · released to the public 11/18/2025.