16
Inspections
43
Deficiencies
0
Actual Harm or Above
8
Occurrences
June 10, 2026
Last Inspection
S/S B Minimal potentialS/S E Potential for harm
The most recent inspection of LENNOX GUEST HOME, THE on record is dated June 10, 2026. Across 16 published inspections, state surveyors cited 43 deficiencies, none of which reached the actual-harm level.
Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.
Provider Information
Status
Active
Facility Type
Assisted Living Residence/Alternative Care Facility (Medicaid)
Administrator
Immel, Dustin
Owner
2875 W 33rd LLC
Phone
(303) 284-0716
Payor Source
Medicaid, Private Pay
City
Denver
ZIP
80211
Inspections & Citations
16 inspections · 43 deficiencies6/10/2026General Inspection · ID SICV216 deficiencies▼
0000Initial commentsSurveyor note▼
Findings
A life safety code survey, prompted by #CO42327, was completed on 6/10/2026. Six deficiencies were cited. The facility is a three-story (3), Type V (000) wood frame structure with a basement and licensed for fifty-five (55) residents. The facility is not equipped with a fire suppression system. This survey, conducted on June 10, 2026, included a fire safety evaluation under Chapter 33 of the 2012 edition of NFPA-101 for existing large facilities.
Plan of correction
The state did not require a plan of correction for this citation.
0001Survey details▼
Findings
Based on observation and staff interviews, it was determined that the facility failed to maintain fire evacuation regulations in accordance with the Life Safety Code 101, 101A. The deficient practice could affect the whole facility, 55 of 55 residents, and an indeterminable number of staff and visitors. 1. The record review, observations, and interviews with the administrator revealed that there were no fire drills; the activations on 5/27/2026 at 5:55 PM and 6:20 PM were not drills. 2. The record review, observations, and interviews with the administrator revealed that staff training is not being conducted every two months. 3. The record review, observations, and interviews with the administrator revealed that the emergency plans are not compliant because they do not include the use of fire protection procedures. 4. The record review, observations, and interviews with the administrator revealed that Five resident rating sheets are missing for residents who have been in the facility for longer than 2 weeks, which is the requirement. 5. The record review, observations, and interviews with the administrator revealed that Fire suppression systems shall be required to be installed due to an impractical rating under Colorado State Health care rules 1507-31 and NFPA 101 Chapter 33.33.7.1 Emergency Plan. 33.7.1.1 The administration of every residential board and care facility shall have, in effect and available to all supervisory personnel, written copies of a plan for protecting all persons in the event of fire, for keeping persons in place, for evacuating persons to areas of refuge, and for evacuating persons from the building when necessary. 33.7.1.2 The emergency plan shall include special staff response, including the fire protection procedures needed to ensure the safety of any resident, and shall be amended or revised whenever any resident with unusual needs is admitted to the home. 33.7.1.3 All employees shall be periodically instructed and kept informed with respect to their duties and responsibilities under the plan, and such instruction shall be reviewed by the staff not less than every 2 months. 33.7.1.4 A copy of the plan shall be readily available at all times within the facility. 33.7.2 Resident Training. 33.7.2.1 All residents participating in the emergency plan shall be trained in the proper actions to be taken in the event of fire. 33.7.2.2 The training required by 32.7.2.1 shall include actions to be taken if the primary escape route is blocked. 33.7.2.3 If the resident is given rehabilitation or habilitation training, training in fire prevention and the actions to be taken in the event of a fire shall be a part of the training program. 33.7.2.4 Residents shall be trained to assist each other in case of fire to the extent that their physical and mental abilities permit them to do so without additional personal risk. 33.7.3 Emergency Egress and Relocation Drills. Emergency egress and relocation drills shall be conducted in accordance with 33.7.3.1 through 33.7.3.6.33.7.3.1 Emergency egress and relocation drills shall be conducted not less than six times per year on a bimonthly basis, with not less than two drills conducted during the night when residents are sleeping, as modified by 33.7.3.5 and 33.7.3.6.33.7.3.2 NFPA 101A 6.8 worksheetsAt least 12 fire drills were conducted during the previous year. (See 6.5.2.5The emergency drills shall be permitted to be announced to the residents in advance. 33.7.3.3 The drills shall involve the actual evacuation of all residents to an assembly point, as specified in the emergency plan, and shall provide residents with experience in egressing through all exits and means of escape required by this Code. 33.7.3.4 Exits and means of escape not used in any drill shall not be credited in meeting the requirements of this Code for board and care facilities. 33.7.3.5 Actual exiting from windows shall not be required to comply with 33.7.3; opening the window and signaling for help shall be an acceptable alternative. 33.7.3.6 If the board and care facility has an evacuation capability classification of impractical, those residents who cannot meaningfully assist in their own evacuation or who have special health problems shall not be required to actively participate in the drill. NFPA 101A6.4.6.1.3 Where any of the conditions in 6.4.6.1.2 exist, the resident should be rated as "response not probable" unless the resident ' s ability to wake up has been demonstrated. The demonstration of the resident ' s ability to wake up in response to the fire alarm should be conducted after the first half hour of sleep and during the first three hours of sleep. In addition, the resident ' s ability to wake up in response to the alarm should be demonstrated on two different nights under normal conditions (e.g., without hearing aid, under usual medications). Also, the resident should be alert enough to follow simple instructions within 1 minute after waking. To avoid waking other residents during the demonstrations of the capability of a particular resident, a device that makes a sound that is similar to, but not louder than, the fire alarm shall be permitted to be used (e.g., an alarm clock or clock radio with a sound similar to the fire alarm). Listed and approved tactile alarms shall be permitted as alternative devices used to demonstrate a hearing-impaired resident ' s response probability. 4.7.6* A written record of each drill shall be completed by the person responsible for conducting the drill and maintained in an approved manner. A.?4.7.6 The written record required by this paragraph should include such details as the date, time, participants, location, and results of that drill. Colorado health care 1507-313.3In any facility where the evacuation capability of the facility or resident population is required to be rated, the "Procedure for Determining Evacuation Capability" published by NFPA is to be used by the facility whether the facility is evaluated utilizing the NFPA 101A, Guide on Alternative Approaches to Life Safety (2013), or NFPA Standard 101, Life Safety Code (2012). The Level of Evacuation Difficulty for each facility will be determined by the scores developed in the Worksheet for Rating Residents completed by responsible staff for each resident and the level of staffing maintained at the facility. It is the responsibility of the owner or administrator to ensure that the abilities of the residents are accurately rated in accordance with the published instructions. Each new resident shall be rated utilizing the Worksheet for Rating Residents within two (2) weeks of their admission to the facility. All resident rating scores shall be reviewed at least annually, or when there are significant changes in a resident's physical or cognitive abilities. Failure to rate the evacuation capability in accordance with these provisions upon two inspections will result in a permanent "impractical" rating for the facility. 33.3.3.5.2 Impractical Evacuation Capability. All facilities having impractical evacuation capability shall be protected throughout by an approved, supervised automatic sprinkler system in accordance with 9.7.1.1(1). The administrator discussed deficient items at the exit conference.
Plan of correction · submitted by the facility
Since the allegation of non-compliance with this (these) regulations took place, the residence has taken the following actions:A. A comprehensive fire drill has been conducted. B.The five resident rating sheets have been completed. C. All current residents have had new rating sheets completed. D. Staff training has been completed. E. A full emergency egress from the building to a designated gathering point has been completed with all residents participating. All residents were able to self-egress from the building without assistance and did so in a timely manner. F. The fire drill and the emergency egress drill was documented with the required elements and will be retained by the administrator. 2. The Emergency Preparedness policies and procedures will be updated to include fire protection procedures. This will be accomplished through a designated ‘safety committee’ with the input from an external consultant as needed. The administrator will have responsibility for ensuring that this is completed, and the policies / procedures will be submitted to the QMP Committee for final review and approval. 3. New policies and procedures will be developed that meet or exceed these requirements. The policies and procedures will be submitted to the QMP Committee for review and approval. A. Fire drills will be conducted on varying shifts on a monthly basis. B. New and returning residents will have a rating sheet completed within 2 weeks of move-in, annually, or in the event of a significant change in condition. C. Staff training will take place every two months or more frequently as warranted. D. Six emergency egress drills will take place every 12 months with at least two of these taking place at night. E. Documentation of the fire drills and emergency egress drills will take place as required by the person leading the drill and maintained by the administrator. 4. To ensure sustained compliance with these regulations the administrator will audit for compliance on a monthly basis for the next 12 months. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP committee at least every 90 days. The QMP Committee will determine if compliance has been sustained or if additional systems and monitoring need to take place. 5. Compliance with these requirements will be met on or before July 26, 2026. Resubmit
1. Since the allegation of non-compliance with this (these) regulations took place, the residence has taken the following actions:A. A comprehensive fire drill has been conducted. B. The five resident rating sheets have been completed. C. All current residents have had new rating sheets completed. D. Staff training has been completed. E. A full emergency egress from the building to a designated gathering point has been completed with all residents participating. All residents were able to self-egress from the building without assistance and did so in a timely manner. F. The fire drill and the emergency egress drill were documented with the required elements and will be retained by the administrator. 2. The Emergency Preparedness policies and procedures will be updated to include fire protection procedures. This will be accomplished through a designated ‘safety committee’ with the input from an external consultant as needed. The administrator will have responsibility for ensuring that this is completed, and the policies / procedures will be submitted to the QMP Committee for final review and approval. 3. New policies and procedures will be developed that meet or exceed these requirements. The policies and procedures will be submitted to the QMP Committee for review and approval.a. Fire drills will be conducted on varying shifts on a monthly basis.b. New and returning residents will have a rating sheet completed within 2 weeks of move-in, annually, or in the event of a significant change in condition.c. Staff training will take place every two months or more frequently as warranted.d. Twelve (12) emergency egress drills will take place every 12 months with at least two of these taking place at night.e. Documentation of the fire drills and emergency egress drills will take place as required by the person leading the drill and maintained by the administrator. 4. To ensure sustained compliance with these regulations the administrator will audit for compliance on a monthly basis for the next 12 months. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP committee at least every 90 days. The QMP Committee will determine if compliance has been sustained or if additional systems and monitoring need to take place. 5. Compliance with these requirements will be met on or before July 26, 2026.
0002Survey details▼
Findings
Based on observation and staff interviews, it was determined that the facility failed to maintain smoking regulations in accordance with the Life Safety Code 101, Chapter 33. The deficient practice could affect the whole facility, 55 of 55 residents, and an indeterminable number of staff and visitors. During the inspection, observations and interviews with the administrator revealed that there was no evidence of smoking indoors. However, evidence of smoking materials was found in non-smoking areas on the first-floor balcony. A.?33.7.4.1 Smoking regulations should include the following:(1)Smoking should be prohibited in any room, compartment, or area where flammable or combustible liquids, combustible gases, or oxygen is used or stored and in any other hazardous location, and the following also should apply:(a)Such areas should be posted with signs that read NO SMOKING or the international symbol for no smoking.(b)In residential board and care facilities where smoking is totally prohibited and signs so indicating are placed at all major entrances, secondary signs with language that prohibits smoking are not required.(2)Smoking by residents classified as not responsible with regard to their ability to safely use and dispose of smoking materials should be prohibited.(3)Where a resident, as specified in A.?33.7.4.1(2), is under direct supervision by staff or by a person approved by the administration, smoking might be permitted.(4)Smoking materials should not be provided to residents or maintained by residents without the approval of the administration.(5)Areas where smoking is permitted should be clearly identified.(6)Ashtrays of noncombustible material and safe design should be provided and required to be used in all areas where smoking is permitted.(7)Self-closing cover devices into which ashtrays can be emptied should be made available to all areas where smoking is permitted and should be required to be used. The administrator discussed deficient items at the exit conference.
Plan of correction · submitted by the facility
The residents have been informed that cigarette (and all other forms) of smoking is only permitted in the one designated smoking area on the campus of the residence. Residents that do not follow this House Rule, which is consistent with Life Safety Code Regulations and local and state laws could be served with an involuntary discharge notice in accordance with surrounding regulations found in CCR1011- 1 Chapter 7. Residents who demonstrate non-compliance will be monitored by staff members at an appropriate level, for the safety and welfare of the lives themselves and others and to prevent property damage. In instances where there is conflicting language between Life Safety Code regulations, Assisted Living Residences regulations and applicable Home and Community Based Services/ Adult Care Facility regulations the requirements of the most stringent will be applied. The administrator / designee will visually observe for signs of cigarette (and all other forms) of smoking in the non-designated smoking area. Areas of concern will be remedied by following and implementing applicable regulations, to include but not limited to, those referenced above. This observation and auditing will take place a minimum of 2 times per day, seven days a week for the next 90 days. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee on an at least 90 days frequency during the auditing period. The QMP Committee will determine if compliance with these requirements has been met or if additional systems and monitoring need to take place. Compliance with these requirements will be met on or before July 26, 2026.
0003Survey details▼
Findings
Based on observation and staff interviews, it was determined that the facility failed to maintain the fire doors in accordance with the Life Safety Code 101, chapter 33. The deficient practice could affect the whole facility,55 of 55 residents, and an indeterminable number of staff and visitors. During the inspection, observations and interviews with the administrator revealed that The fire door to the third floor does not shut. NFPA 10133.3.2.2.2 Doors. Doors in means of egress shall be as follows:(1) Doors complying with 7.2.1 shall be permitted.(2) Doors within individual rooms and suites of rooms shall be permitted to be swinging or sliding.(3) No door in any means of egress, other than those meeting the requirement of 33.3.2.2.2(4) or (5), shall be locked against egress when the building is occupied.(4) Delayed-egress locks in accordance with 7.2.1.6.1 shall be permitted.(5) Access-controlled egress doors in accordance with 7.2.1.6.2 shall be permitted.(6) Revolving doors complying with 7.2.1.10 shall be permitted. 33.7.7 Inspection of Door Openings. Door assemblies for which the door leaf is required to swing in the direction of egress travel shall be inspected and tested not less than annually in accordance with 7.2.1.15.7.2.1.15.2 Fire-rated door assemblies shall be inspected and tested in accordance with NFPA 80, Standard for Fire Doors and Other Opening Protectives. Smoke door assemblies shall be inspected and tested in accordance with NFPA 105, Standard for Smoke Door Assemblies and Other Opening Protectives. NFPA 805.2.14.1 Self-closing devices shall be kept in working condition at all times. The administrator discussed deficient items at the exit conference.
Plan of correction · submitted by the facility
The fire door leading to the 3rd floor has been repaired by a qualified technician and is now operating in a manner that self closes and forms a complete seal as required by NFPA 101, 33.3.2.2.2 (1) – (6)All fire doors within the residence have been visually inspected and observed for proper closing as required by this regulation. The administrator and the plant operations director have demonstrated an understanding of this regulation and the testing requirements per NFPA 33.7.7 NFPA 105 7.2.2.15.2 and the working condition requirements as specified in NFPA 80 5.2.14.1To ensure that compliance is sustained the administrator / designee will observe that all fire doors close fully and properly as required through visual observation during the monthly fire drills. The Testing requirements and stated intervals per regulations will be completed by the administrator / designee. The administrator / designee will review relevant documentation on a monthly basis to ensure that all of the stated regulations within this allegation of non-compliance are completed and that areas of concern are remedied in a timely manner. Audits for compliance will be completed for the next 12 months on a monthly basis. Finding will be submitted to the QMP Committee at least every 90 days during the 12-month auditing period. The QMP Committee will determine if compliance has been sustained or if additional systems and auditing need to take place. Compliance with this regulation(s) will be met on or before July 26, 2026.
0004Survey details▼
Findings
Based on observation and staff interviews, it was determined that the facility failed to maintain the fire extinguishers in accordance with the Life Safety Code 101, NFPA 10. The deficient practice could affect the whole facility,55 of 55 residents, and an indeterminable number of staff and visitors. During the inspection, observations and interviews with the administrator revealed that Fire extinguishers are not being signed off monthly. Life Safety Code 101, 2012 Edition, section 9.7.4. Where required by the provision of another section of this code, portable fire extinguishers shall be installed, inspected and maintained in accordance with NFPA 10 Standards for Portable Fire ExtinguishersNFPA 10, 7.2.1.2* Fire extinguishers shall be inspected either manually or by means of an electronic monitoring device/system at a minimum of 30-day intervals. The administrator discussed deficient items at the exit conference.
Plan of correction · submitted by the facility
All of the fire extinguishers on the residence property have been inspected for proper maintenance and have been ‘signed off’.A qualified external consultant will train the administrator and designee how to properly assess the maintenance of a fire extinguisher, how to ‘sign off’ the frequency of the ‘sign off’ and how to read the inspection card for fire extinguishers. All fire extinguishers that are on the residence property will be signed off on at least a 30-day basis by a trained staff member. To ensure sustained compliance with this requirement the administrator/ designee will visually observe for the 30 days ‘sign off’ a minimum of 2 times per week for the next 90 days. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee on at least a 90 day basis during the auditing period. The QMP Committee will determine if compliance has been sustained or if additional systems and monitoring need to take place. Compliance with this regulation will be met on or by July 26, 2026.
0005Survey details▼
Findings
Based on observation and staff interviews, it was determined that the facility failed to maintain the fire hazardous areas in accordance with the Life Safety Code 101, chapter 33. The deficient practice could affect the whole facility,55 of 55 residents, and an indeterminable number of staff and visitors. During the inspection, observations and interviews with the administrator revealed that the Fire suppression system shall be required to be installed due to hazardous areas not meeting 1 hour rating (laundry,workshop areas). 33.3.3.2.2 Hazardous areas, which shall include, but shall not be limited to, the following, shall be separated from other parts of the building by construction having a minimum 1-hour fire resistance rating, with communicating openings protected by approved self-closing fire doors, or such areas shall be equipped with automatic fire-extinguishing systems:(1)Boiler and heater rooms(2)Laundries(3)Repair shops(4)Rooms or spaces used for storage of combustible supplies and equipment in quantities deemed hazardous by the authority having jurisdictionThe administrator discussed deficient items at the exit conference.
Plan of correction · submitted by the facility
The laundry room area that includes a clothes dryer will be contained by a newly acquired and constructed 1 hour rated door as required by NFPA 101 Chapter 33, 33.3.3.3.2.2 (2). The identified ‘workshop area’ will be relocated to an existing room that is presently contained by a 1 Hour rated door. These two areas are the only spaces in the residence that are not contained within a 1 Hour rated door as required by the NFPA for the applicable regulations. The administrator / designee will be educated on this requirement by a qualified external consultant. Compliance with this regulation will be sustained by the administrator / designee ensuring that the areas required to be contained with a 1 Hour fire rated door meet the requirements of the door integrity and closure. Additionally, the administrator / designee will ensure that the contents of the spaces that must be contained by a 1 Hour fire rated door are maintained as such. The administrator / designee will audit for compliance with this regulation through visual observation a minimum of 3 times per week for the next 90 days and will document such observations. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee on at least a 90-day basis. The QMP Committee will determine if compliance has been sustained, or whether to continue with systemic changes and auditing for compliance. Compliance with this regulation will be met by ordering the 1 Hour rated door for the laundry area by 7/1/2026 and will be installed by a qualified technician as quickly as possible based on the availability of said technician. The items in the ‘workshop’ area will be moved into an existing space that is currently protected by a 1 Hour rated door by July 26, 2026. New rating sheets emailed to fire marshal.
0422Bldg/FireSfty-PhysPlntStnrd Cnstrct Cnfrm▼
Findings
Based on observation, interview, and record review, the facility failed to maintain a facility constructed in conformity with the standards adopted by the Division of Fire Prevention and Control (DFPC) related to residential board and care occupancies. Specifically, the facility failed to comply with requirements for maintaining life safety code regulations regarding fire evacuation, smoking, fire doors, fire extinguishers, and hazardous areas. The facility failures had the potential to affect all occupants of the building. Findings include:Cross-reference to A0001 for observations, interviews, and record review showing fire evacuation regulations in violation of applicable codes. Cross-reference to A0002 for observations and interviews of smoking activities in violation of applicable codes. Cross-reference to A0003 for observations and interviews of fire doors in violation of applicable codes. Cross-reference to A0004 for observations and interviews of fire extinguishers in violation of applicable codes. Cross-reference to A0005 for observations and interviews of hazardous areas in violation of applicable codes.
Plan of correction · submitted by the facility
In response to observation of alleged non-compliance with cross reference A001 please see plan of correction for cross-reference A001. In response to observation of alleged non-compliance with cross reference A002 please see plan of correction for cross reference A002. In response to observation of alleged non-compliance with cross reference A003 please see plan of correction for cross reference A003. In response to observation of alleged non-compliance with cross reference A004 please see plan of correction for cross reference A004. In response to observation of alleged non-compliance with cross reference A005 please see plan of correction for cross reference A005. Date of compliance with regulation B422 will be July 26, 2026. The installation of the 1-hour fire rated door as specified in A005 will be made as quickly as the custom cut door is available and installed by a qualified vendor. The residence will order the door in a timely manner and will communicate with the vendor a minimum of 2 times per week to ensure that the scope of work is completed without unnecessary delays until the work is completed. This documentation will be maintained by the administrator, licensee, or designated person and will be available for review by the Department if requested.
5/19/2026State Certification (Re-certification) · ID B4M4116 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A recertification survey was completed on 5/21/26. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0158Ind Rts-Adtl Crit-Prov Own/Ctrl-Res-Food▼
Findings
Based on records review and interviews, the facility (residence) failed to allow access to food preparation and storage areas at all times for 23 current members (residents). Findings Include: An environmental tour on 5/19/25 at 8:05 a.m. revealed no independent access to food other than a vending machine that the residence had to pay for. On 5/19/26 at 9:20 a.m., Staff #1 stated the residence had snacks for the residence and put snacks out at 9:30 a.m. On 5/20/26 an environmental tour of the residence revealed no independent access to food from 8:00 a.m. to 6:00 p.m. On 5/20/26 at 3:20 p.m., Resident #7 and #8 stated the staff only puts snacks out at night for the residence to have access to. On 5/21/26 at 11:45 a.m., the licensee stated he was not aware the residence needed to have independent access to food at all times. He stated if food is out for the residents the residents would just take it all.
Plan of correction · submitted by the facility
Since this allegation of non-compliance has been made the residence has made food accessible to the residents at all times. Additionally, residents may ask staff members for assistance for food items at all times beyond what is readily available at any time. The staff members will be trained in how to always make food items available for residents including where to place such items and how to favorably respond to a resident that request assistance for food items at any time. The residents will be informed of this policy update, that is compliant with the regulation, through resident group meetings, annual care plan meetings, formal and informal discussions and posted signage. To ensure sustained compliance the administrator / designee will monitor for compliance through resident group meetings on a monthly basis, resident satisfaction surveys 2 times per week and visual observations 3 times per week for the next 90 days. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee for the next 90 days. The QMP Committee will determine if compliance has been sustained or if additional systems and monitoring needs to take place. Compliance with this regulation will be met on or before July 26, 2026. Addendum
1. Since this allegation of non-compliance has been made the residence has made food accessibleto the residents at all times. Additionally, residents may always ask staff members for assistancefor different food items beyond what is readily available at any time. 2. The staff members have been trained by the administrator how to make food items available forresidents at all times including where to place such items and how to favorably respond to aresident that requests assistance for food items at any time. 3. A. The residents will be informed of this policy update, that is compliant with the regulation,through resident group meetings, annual care plan meetings, formal and informal discussionsand posted signage. B. At every resident group meeting going forward there will be a standing question to residentsasking them if they are satisfied with the variety, and independent accessibility to food. Residents will also be asked if there are any requests for different food items to be madeavailable for them. C. The Administrator/ designee will respond to any concerns with the food variety andavailability in a timely manner, but no later than seven days from when the concern is made. Newly requested food items will be placed on the following week’s grocery order. D. There are now postings within the residence that highlight the variety of food, where it canbe found and how to request specific items, in addition to it being a standing agenda item atresident group meetings. E. To ensure that resident food is always available the staff members have been trained by theadministrator / designee to observe and restock food supplies as needed every 2 hours, 24hours a day, this is now part of the work assignments for the staff members. F. The residence has implemented baskets and other containers that hold non-perishable foodswhich the residents can independently access at any time. For perishable foods the residencewill purchase an appropriately sized refrigerator which will be located in an area that can beindependently accessed by residents at any time. The administrator / designee will beresponsible for proper food rotation, temperature compliance and cleaning of this refrigerator. 4. To ensure sustained compliance the administrator / designee will monitor for compliancethrough resident group meetings on a monthly basis, resident satisfaction surveys 2 times perweek and visual observations 3 times per week for the next 90 days. Areas of concern will beremedied in a timely manner. Findings will be submitted to the QMP Committee for the next 90days. The QMP Committee will determine if compliance has been sustained or if additionalsystems and monitoring need to take place. 5. Compliance with this regulation willbe met on or before July 26, 2026.
0820PA Req-Personnel-Employee/Contractor Records▼
Findings
Based on record review and interview, the facility (residence) failed to shall maintain records documenting the qualifications and training of employees and contractors who provide services to members, for four of four sample staff (#1 - #4), affecting 23 current members (residents). Findings Include: 1. Record Review On 5/19/26 at 8:11 a.m., the complete personnel file, as required for Staff #1-#4 was requested from the administrator designee via electronic mail. On 5/19/26 at approximately 12:08 p.m., an additional request was made for the complete personnel file for the staff. The residence provided staff files for Staff #1, #2, and #4, but they were incomplete, the residence could not provide the personnel record for Staff #3. 2. Interview On 5/19/26 at 3:07 p.m., the licensee stated that the staff files were not on site at the residence and that he had to contact his office to obtain them.
Plan of correction · submitted by the facility
The personnel files for sample staff members 1, 2 and 3 will be completed by the stated date of compliance of July 26, 2026. Sample staff member #4 is on a leave of absence, his/ her personnel file will be completed by July 26, 2026 and will be readily available for Department review. An audit of all current staff member’s personnel files will be completed by the administrator / designee to ensure that they are available onsite for Department review. The employee personnel files have been uploaded to the electronic management system platform, and the administrator will be trained in how to access, retrieve and print such documents so that they are ‘readily available’ to be rendered to the Department as requested in a timely manner. Compliance with this regulation will be sustained by uploading all current and future employee personnel and contractor's files into the electronic platform as described above in #3. The administrator/ designee will audit the electronic management platform on a weekly basis for the next 90 days to ensure that compliance is achieved. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee at least every 90 days. The QMP Committee will determine if compliance has been sustained or whether to change the system and continue to audit for compliance with this requirement. Compliance will be met on or before July 26, 2026.
0850PA Req-Personnel-Trainings▼
Findings
Based on record review and interview, the facility (residence) failed to ensure staff were trained with sufficient scope for employees to carry out duties and responsibilities efficiently, effectively, and competently as no staff member was on-site at all times with current certification in first aid or cardiopulmonary resuscitation (CPR) and obstructed airway techniques certification from a nationally recognized organization, for four of four sample staff (#1 - #4), affecting 23 current members (residents). Findings include: 1. Record Review Personnel files revealed the dates of hire for the following:Staff #1- #4 with an unknown hire date. On 5/19/26 at 8:11 a.m., the residence provided the April and May 2026 schedules, which revealed that all scheduled shifts did not have at least one staff member onsite who had current certification in first aid or CPR from a nationally recognized organization. On 5/19/26 at 9:00 a.m., the residence provided first aid and CPR certifications; however, the certifications for the staff members, #1-#4, were expired as of April 2026. 2. Interview On 5/21/26 at approximately 10:40 a.m., the licensee along with the administrator designee stated they were not aware that staff certifications were expired and a class had not been currently set to recertify the staff.
Plan of correction · submitted by the facility
Sample staff members 1, 2 and 3 have earned their CPR and first aid Certification from the American Heart Association program. Sample Staff member #4 is currently on a leave of absence from this employer, however this employee will receive the training and certification when he/she returns to duty. The current staffing schedules show that there is at least one staff member on the schedule that is certified in CPR by an approved curriculum at all times as required by regulation. A CPR certification program was offered to all staff members since this deficiency was cited, thus increasing the number of First Aid certified staff availability. The administrator / designee will oversee the staff scheduling to ensure that there is at least one staff member on duty at all times that is CPR certified. The administrator / designee will ensure sustained compliance with regulation by auditing the staff schedules before they are assigned as well as after worked shifts a minimum of 5 random based shifts per week for the next 90 days. Areas of concern will be remedied in a timely manner and findings will be submitted to the QMP Committee on at least a quarterly basis. The QMP Committee will determine if compliance has been sustained or if further systemic changes and monitoring is needed. Compliance with regulation will be met by July 26, 2026.
0900PA Req-Env Stds-Provider Owned/Ctrld Setting▼
Findings
Based on record review and interview, the facility (residence) failed to conduct fire drills at least quarterly, affecting 23 current members (residents). (Cross-reference C1702)Findings include: The residence's emergency plan failed to include a plan to identify its highest potential risk for its residence and hold routine drills to facilitate staff and resident response to that risk. On 5/19/26 at 8:00 a.m., emergency drill documentation was requested. However, the residence conducted no fire drills. On 5/19/26 at 11:00 a.m., Resident #6 stated that in a fire situation he was unsure what to do. He stated he was told to go to the office or someone would go get him from his room. On 5/19/26 at 2:10 p.m., the administrator designee stated that resident #6 had stated previously he was unsure of what to do in a fire situation. She also stated that the residence had been talking about conducting a fire drill but one had not been conducted since the residence recently reopened late February 2026. In a later interview on 5/21/26 at approximately 10:45 a.m., the administrator designee stated that a fire drill had not been conducted since the building reopened. She acknowledged there was a need for simulated routine emergency drills to track the response to the risk.
Plan of correction · submitted by the facility
The residence has conducted a fire drill and evacuation since this deficiency was cited for non-compliance with the requirements. The fire drill and evacuation revealed that all residents were able to self-evacuate in an expedient, safe and effective manner, were able to follow direction from staff members to exit the residence and no resident showed hesitation or resistance to evacuate. Additionally, the required resident rating assessments have been updated for all residents and are available to staff members and first responders at all times. A. The administrator / designee will continue to conduct fire drills and evacuations as required but no less than on a monthly basis at varying times and locations throughout the residence. Documentation of such drills and evacuations will be maintained by the administrator. A post exercise review will take place after each monthly drill to assess for areas that need additional training and education for staff and residents, and / or the need for any physical equipment to assist with evacuation efforts as the needs of the residents' change. In addition to conducting monthly fire drills and simulated or actual evacuation the residence will ‘identify its highest potential risk and hold routine drills to facilitate staff and resident response to that risk’. This will be accomplished by following regulation. B. Sample resident #6 has been informed of what to do in the event of a fire or other emergency need to evacuate the residence. C. The administrator / designee will review emergency preparedness procedures at new employee orientations, staff meetings, resident council meetings and after drills are conducted to ensure that staff and residents are as prepared as possible to safely respond to an emergency that has the potential to threaten life or property. 4. To ensure sustained compliance with regulation, the administrator / designee will audit the frequency of effective drills and training of staff and residents for the highest potential risk events on a monthly basis. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee on at least a 90 day basis. The QMP Committee will determine if compliance has been sustained or if additional systemic changes and auditing is necessary. 5. Compliance with regulation will be met on or before July 26, 2026
1702Ben/Svc Req-ACF-Definitions▼
Findings
Based on interviews and record reviews, the residence failed to provide personal services and protective oversight affecting 23 current residents. (Cross-reference C0900, C1710)Findings include:1. Resident #1 was admitted to the residence on 4/15/26 with a diagnosis of bipolar disorder and failure to thrive.a. Smoking IndoorsOn 5/19/26 at 1:43 p.m., Resident #1 barricaded herself in her room by placing large items and clutter in front of the door, preventing staff access. Staff #2 attempted to force the door open and was able to partially open it; upon doing so, a strong odor of cigarette smoke came from the resident's room into the hallway. On 5/20/26 during the onsite survey, several cigarette butts and whole cigarettes were inside Resident #1 ' s room near the door leading to the front patio. Ashes from cigarettes were also outside Resident #1 ' s room. An incident report dated 5/7/26, read that that staff observed Resident #1 smoking in her room and outside her door despite repeated directions to use only the designated smoking area. Resident #1's room location is near other residents who utilized oxygen creating a significant safety risk. Staff reported Resident #1's room remained cluttered, and she failed to comply with requests to clean it. The resident barricaded her locked door using furniture and personal items, preventing staff access in the event of an emergency. Due to continued noncompliance, staff contacted law enforcement, who responded and spoke with Resident #1 about the importance of adhering to facility rules. The resident was verbally agitated, refused to extinguish her cigarette, and told staff to evict her. The report contained no further follow-up regarding the resident smoking indoors. An incident report dated 5/14/26, read that staff observed Resident #1 ' s feet and ankles remained very red and swollen, with her toes turning purple. Staff encouraged Resident #1 to seek medical care, and she initially agreed to go to the emergency room with staff transport after refusing ambulance services. Upon arrival, Resident #1 became agitated and attempted to leave, but briefly agreed to return after smoking. Hospital staff completed limited testing; however, when additional diagnostic imaging was recommended, Resident #1 refused. Medical staff informed Resident #1 of the risk of infection and possible amputation without further evaluation and treatment. Despite this, Resident #1 declined additional care and requested to return to the residence. The report contained no further follow-up regarding the resident smoking indoors. An undated care plan stated that Resident #1 smoked in her room and required consistent monitoring to ensure her safety and the safety of others. The care plan also identified her room as a hazard and directed staff to conduct regular checks to ensure she had not fallen. The care plan had no mention of the current state of her feet along with no interventions. On 5/19/26 at 1:01 p.m., the administrator designee (AD) stated that Resident #1 smoked in her room and that the local police department was contacted in response to one of the situations that occurred on 5/7/26.5/19/26 at 1:45 p.m., Staff #2 stated that Resident #1 smoked in her room and barricades herself so that staff can not access her room. On 5/19/26 at 2:14 p.m., Staff #3 stated that Resident #1 smoked in her room and reported that it was challenging to access the room due to Resident #1 barricading the entrance. Resident #9 in the unit next door to Resident #1 also used oxygen at night. b. Unaddressed Health ConcernAn incident report dated 5/13/26, read that staff were notified by another individual that the resident was observed returning from the smoking area with visibly red ankles and feet. Upon assessment, staff observed the resident ' s feet and ankles were red, swollen, and her toes had begun to appear purple. Staff advised the resident to seek medical evaluation; however, the resident refused and became verbally agitated, stating she would not go to the hospital and wanted to be left alone. The resident also refused vital sign assessment. The report contained no further follow-up regarding the health concern. On 5/20/26 at 2:08 p.m., the AD took Resident #1 to the community room where Resident #1's feet and ankles were seen to be bright red and swollen and her toes were dark purple in color. On 5/21/26 at 11:00 a.m., the licensee stated he had not observed Residents #1's feet until 5/20/26 and he was extremely concerned about them and wanted her to be evaluated by the emergency department. On 5/20/26 at 3:56 p.m., Resident #1 ' s practitioner stated that on 5/18/26 she informed the administrator designee that Resident #1 needed to be sent out for treatment urgently due to swelling and redness in her feet following her assessment. On 5/20/26 at approximately 3:30 p.m., Resident #1's practitioner stated she needed an ED to be evaluated properly. She added that Resident #1 needed medication to treat her symptoms but would not be able to tolerate the meds due to how thin Resident #1 was, along with her lack of muscle and lack of nutrition. She also stated that Resident #1 needed a higher level of care than what the residence was able to provide.
Plan of correction · submitted by the facility
Sample resident #1 is being monitored by staff members by way of continual observation on a 10-minute visual observation basis for compliance with cigarette smoking in designated smoking areas only. The administration staff have attempted a rights modification coordinated with sample resident #1’s Medicaid case manager to ensure safe cigarette smoking practices, hospitalization, transfer to a higher level of care (nursing facility) and External Service Providers to address proper medical treatment for her foot and ankle concerns and hospice services per sample resident request to manage her pain and self-determination. After all of these interventions have been pursued, the resident has ultimately declined to accept such efforts after initially agreeing to all of them. The administrator designee has issued sample resident #1 an involuntary discharge notice due to the resident choosing to not be compliant with the house rules and placing other residents at risk due to her disregard for the safety of others. Additionally, sample resident #1 continues to not allow for the intervention of proper medical care or following her behavioral health practitioners’ recommendations and her physical health needs are not tended to in a medically accepted manner due to her self-determination choices. Sample resident #1 will continue to have close staff monitoring to ensure the safety of others regarding her unsafe cigarette smoking practices. Staff members will continue to monitor the safety of sample resident #1 and that of all other residents per the IJ abatement plan. Resources will continue to be offered to sample resident #1 as her desires change on a regular basis. Resources for a safe discharge, related to the involuntary discharge notice will continue to be researched with the assistance of her Medicaid case manager in accordance with regulations. Compliance with regulation will be met on or before July 26, 2026. Addendum:Sample resident #1 is being monitored by staff members by way of continual observation on a 10-minute visual observation basis for compliance with cigarette smoking in designated smoking areas only. The administration staff have attempted a rights modification to ensure safe cigarette smoking practices, hospitalization, transfer to a higher level of care (nursing facility) and External Service Providers to address proper medical treatment for her foot and ankle concerns and hospice services per sample resident request to manage her pain and self-determination. After all of these interventions have been pursued the resident declines to accept such efforts after agreeing to all of them. The administrator designee has issued sample resident #1 an involuntary discharge notice due to the resident choosing to not be compliant with the house rules and placing other residents at risk due to her disregard for the safety of others. Additionally, sample resident #1 continues to not allow for the intervention of proper medical care or following her behavioral health practitioners’ recommendations and her physical health needs are not tended to in a medically accepted manner due to her self-determination choices. Sample resident #1 will continue to have close staff monitoring to ensure the safety of others regarding her unsafe cigarette smoking practices. Staff members will continue to monitor the safety of sample resident #1 and that of all other residents per the IJ abatement plan. Resources will continue to be offered to sample resident #1 as her desires change on a regular basis. Resources for a safe discharge, related to the involuntary discharge notice will continue to be researched with the assistance of her Medicaid case manager in accordance with regulations as described in CCR 1011-1, chapter 7. The administrator / designee has and will continue to facilitate a scheduled staff to resident visual observation plan that at a minimum ensures that sample resident #1 is visually observed by a staff member on a basis of at least every 10 minutes to ensure that the resident is not posing a danger to self or others. If resident displays actions that would put self or others at risk the resident will be redirected by the staff as needed to ensure the safety for all. Compliance with regulation CCR 1011-1 Chapter 7, 12.1 (A) – (E) will be met on or before July 26, 2026. Addendum:Sample resident #1 has self discharged from this community. Prior to sample resident #1’s discharge, the resident was being monitored by staff members by way of continual observation on a 10 minute visual observation basis for compliance with cigarette smoking in designated smoking areas only. The administration staff have attempted a rights modification to ensure safe cigarette smoking practices, hospitalization, transfer to a higher level of care (nursing facility) and External Service Providers to address proper medical treatment for her foot and ankle concerns and hospice services per sample resident request to manage her pain and self-determination. After all of these interventions have been pursued the resident declines to accept such efforts after agreeing to all of them. The administrator designee has issued sample resident #1 an involuntary discharge notice due to the resident choosing to not be compliant with the house rules and placing other residents at risk due to her disregard for the safety of others. Additionally, sample resident #1 continues to not allow for the intervention of proper medical care or following her behavioral health practitioners’ recommendations and her physical health needs are not tended to in a medically accepted manner due to her self-determination choices. Sample resident #1 will continue to have close staff monitoring to ensure the safety of others regarding her unsafe cigarette smoking practices. Staff members will continue to monitor the safety of sample resident #1 and that of all other residents per the IJ abatement plan. Resources will continue to be offered to sample resident #1 as her desires change on a regular basis. Resources for a safe discharge, related to the involuntary discharge notice will continue to be researched with the assistance of her Medicaid case manager in accordance with regulations. Sample resident #1 has self discharged from this community, thus the potential for reoccurrence specific to this resident has been fully mitigated. To prevent reoccurrence and sustained compliance with this regulation in the future the pre-move in evaluation screening form will be reviewed for effectiveness and that full background information is taken into consideration of whether the needs of potential residents can be met at this community. Should a current resident pose a danger to self or others in the future, staff training will take place by the administrator / designee to implement process that ensure safety and protection to all residents such as, but not limited to, change of condition assessment and updating the approach to care and services, utilizing resource such as additional monitoring by staff members, transfer to a higher level of care, medical care interventions through the resident’s primary care provider, rights modifications, use of the need for an External Service Provider and a proper level of care evaluation will take place. To ensure sustained compliance with this regulation the administrator / designee will interview a minimum of 5 residents per week and at all resident group meetings for the next 90 days if they feel that they are protected and do not fear for their personal safety as a resident at this community. The administrator / designee will interview a minimum of five staff members, on varying shifts, for the next 90 days if they have observed any resident posing a threat to the safety and welfare of others due to their non-compliance with the House Rules and any other concerns. The administrator / designee will intervene as needed in a timely manner to respond and mitigate concerns. The findings will be submitted to the QMP Committee on at least a quarterly basis. The QMP Committee will determine if compliance has been sustained or if additional systems or monitoring needs to take place. Compliance with this regulation will be met on or before July 26, 2026.
1710Ben/Svc Req-ACF-Inclusions▼
Findings
Based on record review and interview, the facility (residence) failed to complete a comprehensive pre-admission assessment for each member (resident) prior to admission to ensure the residence accepted only those residents whose needs could be fully met by the residence, affecting four of six sample residents (#1, #3, #4 and #6). (Cross-reference C0710)Findings include: On 5/19/26 from 12:05 p.m to 4:40 p.m., the residence failed to provide preadmission assessments for Residents #1, #3, #4, and #6. On 4/20/26 at approximately 10:30 a.m., the residence provided assessments for Residents #1, #3, #4, and #6; however, the assessments were dated:Resident #1 was admitted to the residence on 4/15/26. Her assessment was completed on 4/23/26. Resident #3 was admitted to the residence on 2/24/26. His assessment was completed on 2/25/26. Resident #4 was admitted to the residence on 2/23/26. His assessment was completed on 2/27/26. Resident #6 was admitted to the residence on 2/26/26. His assessment was completed on 2/26/26. All four residents were not completed prior to the residents' admission to the residence. On 5/19/26 at approximately 3:45 p.m., the licensee stated he oversees all assessments prior to admission; however, Residents #1, #3, #4, and #6 were not assessed prior to the residents' admissions.
Plan of correction · submitted by the facility
The administrator and leadership staff will be trained on the regulation by an external qualified consultant. The residence will adopt a Move-In Criteria pre-move-in policy and an assessment tool that includes all of the components of the regulation. This policy and assessment tool will be reviewed by the QMP Committee prior to inception and will be reviewed at least annually and on an as needed basis. All future new resident move-ins and residents that are returning from a temporary stay at a higher level of care will be reviewed by trained staff members to determine if their needs can be met prior to being accepted as a new or a returning resident. Sustained compliance with this requirement(s) will be achieved by the administrator / designee reviewing the pre-assessment information and making a final decision of whether the individual can or cannot be a resident at this community evidenced by his/ her hand signature on the admission assessment form. This pre-admission assessment and admission determination form compliance will be audited by the administrator / designee on a 1 time per week basis for the next 90 days. Findings will be submitted to the QMP Committee on at least a 90-day basis for the auditing period. The QMP committee will determine if compliance with this regulation has been sustained, or of additional systemic changes and monitoring needs to take place. Compliance with regulation will be met by July 26, 2026.
9999Final ObservationsSurveyor note▼
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The service agency was advised it must review and maintain the following processes in accordance with existing program regulations found at 10 CCR 2505-10.8.7001. B.3.a.iii The Residential Setting does not have institutional features not found in a typical home, such as staff uniforms; entryways containing staff postings or messages; or labels on drawers, cupboards, or bedrooms for staff convenience.
Plan of correction
The state did not require a plan of correction for this citation.
5/19/2026Licensure (Re-licensure) · ID CG2H1114 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure survey was completed on 5/21/26. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0216Cont Obligations-Accurate InfoS/S B▼
Findings
Based on record review and interview, the licensee failed to ensure the residence provided accurate and truthful information to the Department during inspections, affecting 23 current residents (Cross-reference U0312, U1110)Findings include:Resident #1 was admitted to the residence on 4/15/26.1. Smoking In RoomAn incident report, dated 5/7/26, read in part that the resident smoked cigarettes in her room. On 5/19/26 at 8:49 a.m Staff #1 and #2 stated that Resident #1 smoked in her bedroom. On 5/19/26 at 1:01 p.m., the administrator designee (AD) stated that Resident #1 smoked in her room on several occasions. However, on 5/20/26 at approximately 12:00 p.m., the AD stated that Resident #1 did not smoke in her room, which was inconsistent with the prior interview and the incident report she created regarding Resident #1 smoked in her room on 5/7/26. On 5/19/26 at 2:14 p.m., Staff #3 stated that the Resident #1 smoked in her room. 2. Urgent Medical NeedsThe residence's plan to address an Immediate Jeopardy citation read in part that Resident #1's practitioner stated to the residence that Resident #1 was not experiencing an urgent medical need during her last visit. On 5/20/26 at 3:56 p.m., Resident #1's practitioner stated that she examined Resident #1 on 5/18/26 and directed the residence to send the resident out for urgent treatment.
Plan of correction · submitted by the facility
The sample staff member administrator designee (AD) and the licensee have been educated by a qualified external consultant on regulation 6 CCR 1011- 1 Chapter 2, 2.9.4 related to providing accurate and truthful information to the Department during inspections, investigations, and licensing activities. The AD and the licensee clarified the accuracy of her responses to the Department during the inspection and investigation of this matter that formed the basis for the citation of non - compliance with this regulation. The AD, licensee, Administrator and any staff members that respond to future Department inquiries will do so in an accurate and truthful manner to the best of their knowledge. Clarifications will be provided as requested and warranted. Compliance with regulation 6 CCR 1011- 1 Chapter 2, 2.9.4 will be met on or before July 26, 2026.
0240Dept Oversight-Access Client Records/InfoS/S B▼
Findings
Based on a record review and interview, the residence failed to provide, upon request, access to or copies of records and information required by the Department to perform its regulatory oversight responsibilities, affecting 21 current residents. (Cross-reference U0312, U0662, U1010, U1110)Findings include:On 5/19/26 at 8:11 a.m., staff files with orientation, training and resident roster were requested. On 5/19/26 at 11:18 a.m., staff files, including orientation and training documentation, were requested again. . On 5/20/26 during the onsite, the residence provided incomplete staff files for Staff #1, #2, and #4. On 5/20/26 at approximately 12:45 p.m., the residence was asked for a plan to address an Immediate Jeopardy concern that was due at 1:45 p.m. On 5/20/26 at 2:08 p.m. the residence submitted a plan approximately 23 minutes late. Another plan was requested and due by 3:15 p.m. On 5/20/26 from 3:15 p.m. until 4:31 p.m., the plan was requested twice. On 5/20/26 at 4:31 p.m., the residence submitted a plan approximately one hour and 16 minutes late. Another plan was requested and due by 5:15 p.m. On 5/20/26 at 5:55 p.m., the residence submitted the plan approximately 40 minutes late. On 5/19/26 at 3:07 p.m., the licensee stated that the staff files were not on site at the residence and that he had to contact his office to obtain them.
Plan of correction · submitted by the facility
The employee personnel files for sample staff members 1, 2, and 4 are currently available and can be provided to the Department as required by regulation 6 CCR 1011-1 Chapter 2, 2.10.5 (part B). The employee personnel files have been uploaded to the electronic management system platform, and the administrator will be trained in how to access, retrieve and print such documents so that they are ‘readily available’ to be rendered to the Department as requested in a timely manner. All current and future employee files will be uploaded to this electronic management system. Other elements of regulation 2.10.5 (parts A and B) including, but not limited to, individual client records, staffing reports, census data, statistical information, and other records will be reviewed for their accessibility and determine the probability that if these records are requested by the Department the likelihood of them being available in a timely manner. Systemic changes will take place as warranted. To sustain compliance with this regulation the administrator / designee will audit for compliance on a weekly basis for the next 90 days. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee on at least a 90-day basis. The QMP Committee will determine if compliance has been sustained, or if additional systemic changes an auditing needs to take place. Compliance with regulation 6 CCR 1011-1 Chapter 2, 2.10.5 will be met by July 26, 2026.
0312Lic Resp Wlfr/Sfty ResS/S B▼
Findings
Based on observation, interview, and record review, the licensee failed to ensure the provision of facilities, personnel, and services necessary for the welfare and safety of residents, affecting 23 current residents. (Cross-reference U0662, U0732, U0734, U910, U0918, U1010, U1110, U2632, U2722, C0216, C0240) Findings include:On 5/19/26 at 9:00 a.m., the licensee identified himself as the administrator. He added that the administrator's designee (AD) ran the day-to-day operations of the residence despite identifying himself as the administrator. He stated there was a third administrator present at the residence once per week, and the third administrator was the administrator of record. The licensee stated he was also the licensee of the residence. He added that the residence's physical environment was in working order and safe. In a later interview on 5/21/26 at approximately 11:00 a.m., the licensee stated he was not aware of residents smoking on the balcony, nor was he aware there were a large number of cigarette butts in the gutters. On 5/19/26 at approximately 9:00 a.m., the AD stated the residence required a new water heater and had ongoing plumbing issues. On 5/19/26-5/20/26 during the onsite survey, the residence had a large unknown number of used cigarette butts in a gutter of the balcony of the residence on top of leaves. This area was not a designated smoking area. On 5/19/26-5/21/26, during the onsite survey, the licensee and AD provided documentation and answered questions, but it was unclear who was directing the operations of the residence. On 5/19/26-5/21/26, during the onsite survey, the licensee handled other non-residence related business during the onsite survey. On 5/19/26 during the onsite survey, the residence experienced plumbing issues in multiple residents' rooms, with sinks not draining and toilets not flushing.
Plan of correction · submitted by the facility
1. The referenced administrator designee (AD) has become a certified Assisted Living Administrator since this deficiency was cited. This individual will become the named administrator of record and will assume the responsibilities of the day-to-day operations of the residence with this being her only duty within the company. 2. A. The cigarette butts and the leaves in the gutters have all been disposed of and monitoring of this non-designated smoking area will be monitored by staff to ensure compliance with the regulations, local laws and the safety of all lives and property. B. The hot water heater has been repaired by a qualified external vendor and there have been no reports of the domestic hot water not being warm enough for comfortable showers/ bathing since the repairs were made. C. The plumbing lines to the resident room sinks have been repaired by a qualified external vendor and are now draining as designed to do. 3. The administrator / designee will oversee the operations of the residence to include, but not limited to, the items listed above in #2, A- C. All resident rooms will be assessed for proper plumbing, the non-designated smoking areas will be assessed and monitored for compliance, the domestic hot water will be assessed by completing temperature checks at a minimum of 5 times per week at various times of the day and at various locations of the physical plant to ensure that the water at point of service is warm enough to be comfortable by the user but not to exceed 120 degrees Fahrenheit and resident satisfaction surveys and resident group meeting comments will be utilized to determine sustained compliance or concerns. 4. To ensure sustained compliance with regulation 6 CCR 1011-1 chapter 7, 4.2 the administrator will operationalize a monitoring system that will include the provision of facilities, personnel, and services that are necessary for the welfare and safety of the residence. This monitoring will be documented and will include a sample size of not less than 10% of the resident rooms, not less than 10% of the physical environment and not less than 10% of the resident population to assess whether all components of this requirement are met or exceeded on a weekly basis for the next 180 days. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee at least every 90 days during the auditing period. The QMP Committee will determine if compliance with this regulation has been sustained or if further systemic improvement and monitoring is appropriate. 5. Compliance with regulation 6 CCR 1011-1 Chapter 7, 4.1 will be met on or before July 26, 2026.
0662Prsnl-Prsnl Files Dept RvwS/S B▼
Findings
Based on record review and interview, the residence failed to have personnel files onsite and readily available for the Department to review, for four of four sample staff (#1-#4), affecting 23 current residents. (Cross-reference U0312, C0240) Findings Include: 1. Record Review On 5/19/26 at 8:11 a.m., the complete personnel file, as required for Staff #1-#4 was requested from the administrator designee via electronic mail. On 5/19/26 at approximately 12:08 p.m., an additional request was made for the complete personnel file for the staff. The residence provided staff files for Staff #1, #2, and #4, but they were incomplete, the residence could not provide the personnel record for Staff #3. 2. Interview On 5/19/26 at 3:07 p.m., the licensee stated that the staff files were not on site at the residence and that he had to contact his office to obtain them.
Plan of correction · submitted by the facility
The personnel files for sample staff members 1, 2 and 3 will be completed by the stated date of compliance of July 26, 2026, in accordance with regulation 6 CCR 1011-1 Chapter 7, 7.12. Sample staff member #4 is on a leave of absence, his/ her personnel file will be completed by July 26, 2026, and will be readily available for Department review. An audit of all current staff member’s personnel files will be completed by the administrator / designee to ensure that they are available onsite for Department review. The employee personnel files have been uploaded to the electronic management system platform, and the administrator will be trained in how to access, retrieve and print such documents so that they are ‘readily available’ to be rendered to the Department as requested in a timely manner. Compliance with this regulation will be sustained by uploading all current and future employee personnel files into the electronic platform as described above in #3. The administrator/ designee will audit the electronic management platform on a weekly basis for the next 90 days to ensure that compliance is achieved. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee at least every 90 days. The QMP Committee will determine if compliance has been sustained or whether to change the system and continue to audit for compliance with this requirement. Compliance with regulation 6 CCR 1011- 1 Chapter 7, 7.12 will be met on or before July 26, 2026.
0732Stf Req-First Aid 1 Stf Onsite CrtfdS/S B▼
Findings
Based on record review and interview, the residence failed to ensure there was at least one staff member on-site at all times with current certification in first aid from a nationally recognized organization, for four of four sample staff (#1 - #4), affecting 23 current residents. (Cross-reference U0312, U0734) Findings include: 1. Record Review Personnel files revealed the dates of hire for the following:Staff #1- #4 with no hire date listed. On 5/19/26 at 8:11 a.m., the residence provided the April and May 2026 schedules, which revealed that no scheduled shifts had at least one staff member on-site with current certification in first aid from a nationally recognized organization. On 5/19/26 at 9:00 a.m., the residence provided first aid certifications; however, the certifications for Staff #1 - #4, were expired as of April 2026. 2. Interview On 5/21/26 at approximately 10:40 a.m., the licensee, along with the administrator designee, stated they were not aware that staff certifications had expired and that a class had not been scheduled to recertify the staff.
Plan of correction · submitted by the facility
Sample staff members 1, 2 and 3 have earned their First Aid Certification from the American Heart Association program. Sample Staff member #4 is currently on a leave of absence from this employer, however this employee will receive the training and certification when he/she returns to duty. The current staffing schedules show that there is at least one staff member on the work schedule that is certified in First Aid by an approved curriculum at all times as required by regulation 6 CCR 1011-1 Chapter 7, 8.6A First Aid certification program was offered to all staff members since this deficiency was cited, thus increasing the number of First Aid certified staff availability. The administrator / designee will oversee the staff scheduling to ensure that there is at least one staff member on duty at all times that is First Aid certified. The administrator / designee will ensure sustained compliance with regulation 6 CCR 1011-1 Chapter 7, 8.6 by auditing the staff schedules before they are assigned as well as after worked shifts a minimum of 5 random based shifts per week for the next 90 days. Areas of concern will be remedied in a timely manner, and findings will be submitted to the QMP Committee on at least a quarterly basis. The QMP Committee will determine if compliance has been sustained or if further systemic changes and monitoring is needed. Compliance with regulation 6 CCR 1011-1 Chapter 7, 8.6 will be met by July 26, 2026.
0734Stf Req-First Aid 1 Stf Onsite CPRS/S B▼
Findings
Based on record review and interview, the residence failed to ensure there was at least one staff member on-site at all times with current cardiopulmonary resuscitation (CPR) and obstructed airway techniques certification from a nationally recognized organization, affecting 23 current residents. (Cross-reference U0312, U0732)Findings include: 1. Record Review Personnel files revealed the dates of hire for the following:Staff #1- #4 date unknown On 5/19/26 at 8:11 a.m., the residence provided the April and May 2026 schedules, which revealed that no scheduled shifts had at least one staff member on-site with current CPR certification from a nationally recognized organization. On 5/19/26 at 9:00 a.m., the residence provided CPR certifications; however, the certifications for staff members #1-#4 had expired as of April 2026. 2. Interview On 5/21/26 at approximately 10:40 a.m., the licensee, along with the administrator designee, stated they were not aware that staff certifications had expired and that a class had not been scheduled to recertify the staff.
Plan of correction · submitted by the facility
Sample staff members 1, 2 and 3 have earned their CPR Certification from the American Heart Association program. Sample Staff member #4 is currently on a leave of absence from this employer, however this employee will receive the training and certification when he/she returns to duty. The current staffing schedules show that there is at least one staff member on the schedule that is certified in CPR by an approved curriculum at all times as required by regulation 6 CCR 1011-1 Chapter 7, 8.7A CPR certification program was offered to all staff members since this deficiency was cited, thus increasing the number of First Aid certified staff availability. The administrator / designee will oversee the staff scheduling to ensure that there is at least one staff member on duty at all times that is CPR certified. The administrator / designee will ensure sustained compliance with regulation 6 CCR 1011-1 Chapter 7, 8.7 by auditing the staff schedules before they are assigned as well as after worked shifts a minimum of 5 random based shifts per week for the next 90 days. Areas of concern will be remedied in a timely manner, and findings will be submitted to the QMP Committee on at least a quarterly basis. The QMP Committee will determine if compliance has been sustained or if further systemic changes and monitoring is needed. Compliance with regulation 6 CCR 1011-1 Chapter 7, 8.7 will be met by July 26, 2026.
0910Em Pr-Pol/Proc Res RstrS/S B▼
Findings
Based on record review and interview, the residence failed to ensure a readily available roster of current residents, their room assignments, and emergency contact information, along with a facility diagram showing room locations, affecting 23 current residents. (Cross-reference U0312, U1110, U2722, U2724) Findings include: On 5/19/26 at approximately 8:00 a.m., the roster of current residents, including room assignments and emergency contact information, along with a residence diagram showing room locations, was requested; however, only a list with the resident names and room numbers was provided. On 5/21/26 at 10:45 p.m., the licensee stated that the residence did not have a readily available roster with all required components and that they were unfamiliar with the requirement.
Plan of correction · submitted by the facility
In accordance with regulation 6 CCR 1011-1 Chapter 7, 10.1 the administrator has developed a resident roster that includes the room number and emergency contact information along with a floor plan diagram with the resident room numbers in the Emergency Manuals that are located throughout the residence. The resident roster and all required elements as described in this regulation will be updated in a timely manner for events such as a resident move in, a resident move out, a resident room change, a change to the emergency contact information, or a resident leave of absence as well as any other event that results in a change in the required information. These updates will be the responsibility of the administrator / designee. The administrator / designee will educate staff members on this requirement so that necessary updates can be made as timely as possible. The administrator / designee will ensure sustained compliance with this requirement by conducting an audit of the information for sustained accuracy and compliance at least two times per week for the next 90 days. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee on at least a quarterly basis for the next 90 days. The QMP Committee will determine if compliance has been sustained or whether changes to the system need to be made and the need for continual auditing for sustained compliance. Compliance with regulation 6 CCR 1011-1 Chapter 7, 10.1 will be met by July 26, 2026.
0918Em Pr-Pol/Proc Rtn DrillS/S B▼
Findings
Based on record review and interview, the residence failed to identify the highest potential risk and to hold routine drills to facilitate staff and resident responses to that risk, affecting 23 current residents. (Cross-reference U0312, U1110, U2722, U2724) Findings include: The residence's undated emergency plan failed to include measures to identify its highest potential risk and to hold routine drills to facilitate staff and resident responses to that risk. On 5/19/26 at 8:00 a.m., emergency drill documentation was requested. However, the residence conducted no fire drills. On 5/19/26 at 11:00 a.m., Resident #6 stated that in a fire situation he was unsure what to do. He stated he was told to go to the office or someone would go get him from his room. On 5/19/26 at 2:10 p.m., The administrator designee stated that the residence had been talking about conducting a fire drill so the staff and residents knew what the plan was in an emergency, but one had not been conducted since the residence recently reopened late February 2026. The administrator designee added that Resident #6 had stated previously that he was unsure of what to do in a fire situation. In a later interview on 5/21/26 at approximately 10:45 a.m., the administrator designee stated that a fire drill had not been conducted since the building reopened. She acknowledged there was a need for simulated routine emergency drills to track the response to the risk.
Plan of correction · submitted by the facility
1. The residence has conducted a fire drill and evacuation since this deficiency was cited for non-compliance with the requirements as defined in 6 CCR 1011-1, Chapter 7, 10.5.2. The fire drill and evacuation revealed that all residents were able to self-evacuate in an expedient, safe and effective manner, were able to follow direction from staff members to exit the residence and no resident showed hesitation or resistance to evacuate. Additionally, the required resident rating assessments have been updated for all residents and are available to staff members and first responders at all times. 3. A. The administrator / designee will continue to conduct fire drills and evacuations as required but no less than on a monthly basis at varying times and locations throughout the residence. Documentation of such drills and evacuations will be maintained by the administrator. A post exercise review will take place after each monthly drill to assess for areas that need additional training and education for staff and residents, and / or the need for any physical equipment to assist with evacuation efforts as the needs of the residents change. In addition to conducting monthly fire drills and simulated or actual evacuation the residence will ‘identify its highest potential risk and hold routine drills to facilitate staff and resident response to that risk’. This will be accomplished by following regulation 6 CCR 1011-1 Chapter 7, 10.2B. Sample resident #6 has been informed of what to do in the event of a fire or other emergency need to evacuate the residence. C. The administrator / designee will review emergency preparedness procedures at new employee orientations, staff meetings, resident council meetings and after drills are conducted to ensure that staff and residents are as prepared as possible to safely respond to an emergency that has the potential to threaten life or property. 4. To ensure sustained compliance with regulation 6 CCR 1011-1 Chapter 7, 10.5 the administrator / designee will audit the frequency of effective drills and training of staff and residents for the highest potential risk events on a monthly basis. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee on at least a 90 day basis. The QMP Committee will determine if compliance has been sustained or if additional systemic changes and auditing is necessary. 5. Compliance with regulation 6 CCR 1011-1 Chapter 7, 10.5 will be met on or before July 26, 2026.
1010Res Ad/D/C-MoveIn CritS/S B▼
Findings
Based on record review and interview, the residence failed to complete a comprehensive pre-admission assessment for each resident prior to admission to ensure the residence accepted only those residents whose needs could be fully met by the existing staff and services of the residence, affecting four of six sample residents (#1, #3, #4 and #6). (Cross-reference U0312, U1110, C0240) Findings include: On 5/19/26 from 12:05 p.m to 4:40 p.m., the residence failed to provide preadmission assessments for Residents #1, #3, #4, and #6. On 4/20/26 at approximately 10:30 a.m., the residence provided assessments for Residents #1, #3, #4, and #6; however, the assessments were dated:Resident #1 was admitted to the residence on 4/15/26. Her assessment was completed on 4/23/26. Resident #3 was admitted to the residence on 2/24/26. His assessment was completed on 2/25/26. Resident #4 was admitted to the residence on 2/23/26. His assessment was completed on 2/27/26. Resident #6 was admitted to the residence on 2/26/26. His assessment was completed on 2/26/26. All four residents were not completed prior to the residents' admission to the residence. On 5/19/26 at approximately 3:45 p.m., the licensee stated he oversees all assessments prior to admission; however, Residents #1, #3, #4, and #6 were not assessed prior to the residents' admissions.
Plan of correction · submitted by the facility
The administrator and leadership staff will be trained on regulation CCR 1011-1 Chapter 7, 11.1 and surrounding regulations including 11.2, (A) – (I) by an external qualified consultant. The residence will adopt a Move-In Criteria pre-move-in policy and an assessment tool that includes all of the components of regulation CCR 1011-1 Chapter 7, 11.1 and 11.2 (A) – (I). This policy and assessment tool will be reviewed by the QMP Committee prior to inception and will be reviewed at least annually and on an as needed basis. All future new resident move-ins and residents that are returning from a temporary stay at a higher level of care will be reviewed by trained staff members to determine if their needs can be met as defined by CCR 1011-1, Chapter 7, parts 11.1 and 11.2 (A) – (I) prior to being accepted as a new or a returning resident. Sustained compliance with this requirement(s) will be achieved by the administrator / designee reviewing the pre-assessment information and making a final decision of whether the individual can or cannot be a resident at this community evidenced by his/ her hand signature on the admission assessment form. This pre-admission assessment and admission determination form compliance will be audited by the administrator / designee on a 1 time per week basis for the next 90 days. Findings will be submitted to the QMP Committee on at least a 90-day basis for the auditing period. The QMP committee will determine if compliance with this regulation has been sustained, or of additional systemic changes and monitoring needs to take place. Compliance with regulation 6 CCR 1011-1, Chapter 7 part 11.1 will be met by July 26, 2026.
1110Res Care Srvs-Min Srvs Res AgrS/S E▼
Findings
Based on interviews and record reviews, the residence failed to provide personal services and protective oversight affecting 23 current residents. (Cross-reference U0312, U0910, U0918, U2230, U2722, U2724, C0216, C0240)Specifically, Resident #1 smoked cigarettes despite known restrictions and risk of fire, which prompted a response from the local fire authority (LFA) for noncompliance on 5/7/26. The residence failed to implement effective measures to mitigate this risk or ensure the safety of Resident #1 and other residents, and she continued to smoke in her room. The resident had used cigarette butts inside her room and cigarette ashes were on the door leading to the front of the building, rather than in the designated smoking area. Additionally, Resident #1 was brought to urgent care on 5/14/26 for severe swelling and redness in her feet, and the practitioner identified her as at risk for infection and possible amputation. Upon her return, staff failed to follow up on her condition or provide appropriate monitoring. Resident #1 ' s practitioner stated that on 5/18/26 she informed the administrator designee (AD) that Resident #1 needed to be sent out for treatment urgently due to the swelling and redness in her feet following assessment; however, the residence did not send Resident #1 for treatment. Further, Resident #1 barricaded herself in her room and refused all care, and the residence failed to take appropriate actions to address these behaviors or ensure her safety and well-being. This failure created an immediate jeopardy risk to resident safety and protective oversight for Resident #1 due to unaddressed health concerns and 23 current residents residing in the residence due to risk of fire . On 5/20/26, the department directed the residence to provide written evidence that the risk had been removed. Findings include:1. Resident #1 was admitted to the residence on 4/15/26 with a diagnosis of bipolar disorder and failure to thrive.a. Smoking IndoorsOn 5/19/26 at 1:43 p.m., Resident #1 barricaded herself in her room by placing large items and clutter in front of the door, preventing staff access. Staff #2 attempted to force the door open and was able to partially open it; upon doing so, a strong odor of cigarette smoke came from the resident's room into the hallway. On 5/20/26 during the onsite survey, several cigarette butts and whole cigarettes were inside Resident #1 ' s room near the door leading to the front patio. Ashes from cigarettes were also outside Resident #1 ' s room. An incident report dated 5/7/26, read that that staff observed Resident #1 smoking in her room and outside her door despite repeated directions to use only the designated smoking area. Resident #1's room location is near other residents who utilized oxygen creating a significant safety risk. Staff reported Resident #1's room remained cluttered, and she failed to comply with requests to clean it. The resident barricaded her locked door using furniture and personal items, preventing staff access in the event of an emergency. Due to continued noncompliance, staff contacted law enforcement, who responded and spoke with Resident #1 about the importance of adhering to facility rules. The resident was verbally agitated, refused to extinguish her cigarette, and told staff to evict her. The report contained no further follow-up regarding the resident smoking indoors. An incident report dated 5/14/26, read that staff observed Resident #1 ' s feet and ankles remained very red and swollen, with her toes turning purple. Staff encouraged Resident #1 to seek medical care, and she initially agreed to go to the emergency room with staff transport after refusing ambulance services. Upon arrival, Resident #1 became agitated and attempted to leave, but briefly agreed to return after smoking. Hospital staff completed limited testing; however, when additional diagnostic imaging was recommended, Resident #1 refused. Medical staff informed Resident #1 of the riskof infection and possible amputation without further evaluation and treatment. Despite this, Resident #1 declined additional care and requested to return to the residence. The report contained no further follow-up regarding the resident smoking indoors. An undated care plan stated that Resident #1 smoked in her room and required consistent monitoring to ensure her safety and the safety of others. The care plan also identified her room as a hazard and directed staff to conduct regular checks to ensure she had not fallen. The care plan had no mention of the current state of her feet along with no interventions. On 5/19/26 at 1:01 p.m., the administrator designee (AD) stated that Resident #1 smoked in her room and that the local police department was contacted in response to one of the situations that occurred on 5/7/26.5/19/26 at 1:45 p.m., Staff #2 stated that Resident #1 smoked in her room and barricades herself so that staff can not access her room. On 5/19/26 at 2:14 p.m., Staff #3 stated that Resident #1 smoked in her room and reported that it was challenging to access the room due to Resident #1 barricading the entrance. Resident #9 in the unit next door to Resident #1 also used oxygen at night. b. Unaddressed Health ConcernAn incident report dated 5/13/26, read that staff were notified by another individual that the resident was observed returning from the smoking area with visibly red ankles and feet. Upon assessment, staff observed the resident ' s feet and ankles were red, swollen, and her toes had begun to appear purple. Staff advised the resident to seek medical evaluation; however, the resident refused and became verbally agitated, stating she would not go to the hospital and wanted to be left alone. The resident also refused vital sign assessment. The report contained no further follow-up regarding the health concern. On 5/20/26 at 2:08 p.m., the AD took Resident #1 to the community room where Resident #1's feet and ankles were seen to be bright red and swollen and her toes were dark purple in color. On 5/21/26 at 11:00 a.m., the licensee stated he had not observed Residents #1's feet until 5/20/26 and he was extremely concerned about them and wanted her to be evaluated by the emergency department. On 5/20/26 at 3:56 p.m., Resident #1 ' s practitioner stated that on 5/18/26 she informed the administrator designee that Resident #1 needed to be sent out for treatment urgently due to swelling and redness in her feet following her assessment. On 5/20/26 at approximately 3:30 p.m., Resident #1's practitioner stated she needed an ED to be evaluated properly. She added that Resident #1 needed medication to treat her symptoms but would not be able to tolerate the meds due to how thin Resident #1 was, along with her lack of muscle and lack of nutrition. She also stated that Resident #1 needed a higher level of care than what the residence was able to provide. 4. Immediate Jeopardy Risk - Written Evidence, Immediate Correction The survey established that the findings above placed one current resident at immediate jeopardy risk for the residence not providing protective oversight. The residence was directed to provide the department with written evidence that the risk had been removed. Part 3.10 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 5/20/26 at 2:08 p.m., the licensee submitted written evidence that read in pertinent part: "We have reached out to the resident's long term case worker to request an urgent care conference for Rights Modification to have all smoking materials removed from her room and person. If she refused Right Modification then the residence will issue immediate safe discharge. We will place resident on 15 mins checks effective immediately and if that does not help or fail then we will provide a one-on-one sitter with resident to ensure safety and compliance with all house rules. If the resident does not comply we will issue a 30 day notice. Residence has reached out to the resident's medical provider, who said the resident is not in acute distress but gave us permission to call 911 for the resident to seek immediate medical care. However, the written evidence did not demonstrate that the risk had been adequately mitigated, as it lacked an acceptable monitoring of the resident, did not address how the resident ' s care would be provided if she continued to refuse to follow house rules, and did not describe coordination of care. The plan also failed to include timelines for staff training, methods for documenting and implementing each required element, and did not include dates and times the residence would begin implementation. The plan provided no evidence that the resident's practitioner stated that the issue was not acute, and the statement contradicted a later interview with the practitioner. Additionally, it did not address protections to ensure resident safety during a potential 30-day discharge process. The licensee was directed to submit additional written evidence. On 5/20/26 at 4:31 p.m., the licensee submitted written evidence that read in pertinent part: "The licensee of (residence) and administrator designee (AD) have reached out to the resident's long term caseworker by phone on 05/20/2026 at 3pm, to request an urgent care conference for Rights Modification to have all smoking materials removed from her room. (residence's address and Resident #1's room number) . The case manager has agreed to write the Modification and connect with the licensee and administrator designee on 5/21/2026 by 4pm. The AD will then give the Rights modification to the resident to review and sign to put it in place by 5/21/2026, 5pm. (The residence) has reached out to the residents' medical provider and advised (the residence) to call 911 for the resident to seek immediate medical care. The resident refused treatment from emergency medical services (EMS) called on 5/20/2026 around 3pm. The AD will call (community mental health emergency response team) to have the resident evaluated on 5/20/2026, 4:20pm. The AD will place Resident #1 on 15 mins checks from (residence) staff, effective immediately. If that does not help or fails then the AD will provide a one-on-one sitter from the (residence) staff or (home care agency) staff for the resident to ensure safety and compliance with all house rules. If the resident refuses the Rights Modification changes then the (residence) will issue immediate safe discharge by 5/21/2026 6pm. Please see attached staff training plan for all (residence) staff. The AD will provide training to all staff assigned or on shift with the resident before the start of shift, all staff will be educated within the next 24hours, 5/21/2026. 4p.m."However, the written evidence did not demonstrate that the risk had been adequately mitigated, as it lacked the coordination of a safe discharge if required and how the residence monitored other residents found smoking in their rooms. The licensee was directed to submit additional written evidence. On 5/20/26 at 5:55 p.m., the licensee/operator submitted written evidence that read in pertinent part: "The (resident's) caseworker agreed to complete the modification and follow up with the licensee and AD on 05/21/2026 by 4:00 p.m. The AD planned to present the Rights Modification to the resident for review and signature to implement it by 05/21/2026 at 5:00 p.m. The caseworker advised the facility to call 911 for immediate medical evaluation. The resident refused treatment from EMS on 05/20/2026 at approximately 3:00 p.m. The caseworker planned to return on 05/22/2026 to assess the resident. The AD initiated coordination with (community mental health emergency response team) on 05/20/2026 at 4:20 p.m. A smoking monitoring plan was initiated on 05/20/2026, which included increased monitoring of smoking behaviors, staff notification procedures, and progressive corrective actions for noncompliance, including verbal warnings, written warnings, behavioral contracts, and Rights Modifications in coordination with case management. The plan further stated that continued noncompliance could result in an involuntary 30-day safe discharge in accordance with facility policy. The facility also indicated that transportation and referrals would be provided as part of discharge planning."On 5/20/26 at 6:30 p.m., the plan of correction was accepted.
Plan of correction · submitted by the facility
Sample resident #1 is being monitored by staff members by way of continual observation on a 10-minute visual observation basis for compliance with cigarette smoking in designated smoking areas only. The administration staff have attempted a rights modification coordinated with sample resident #1’s Medicaid case manager to ensure safe cigarette smoking practices, hospitalization, transfer to a higher level of care (nursing facility) and External Service Providers to address proper medical treatment for her foot and ankle concerns and hospice services per sample resident request to manage her pain and self-determination. After all of these interventions have been pursued the resident has ultimately declined to accept such efforts after initially agreeing to all of them. The administrator designee has issued sample resident #1 an involuntary discharge notice due to the resident choosing to not be compliant with the house rules and placing other residents at risk due to her disregard for the safety of others. Additionally, sample resident #1 continues to not allow for the intervention of proper medical care or following her behavioral health practitioners’ recommendations and her physical health needs are not tended to in a medically accepted manner due to her self-determination choices. Sample resident #1 will continue to have close staff monitoring to ensure the safety of others regarding her unsafe cigarette smoking practices. Staff members will continue to monitor the safety of sample resident #1 and that of all other residents per the IJ abatement plan. Resources will continue to be offered to sample resident #1 as her desires change on a regular basis. Resources for a safe discharge, related to the involuntary discharge notice will continue to be researched with the assistance of her Medicaid case manager in accordance with regulations as described in CCR 1011-1, chapter 7. Compliance with regulation CCR 1011-1 Chapter 7, 12.1 (A) – (E) will be met on or before July 26, 2026. Addendum:Sample resident #1 is being monitored by staff members by way of continual observation on a 10-minute visual observation basis for compliance with cigarette smoking in designated smoking areas only. The administration staff have attempted a rights modification to ensure safe cigarette smoking practices, hospitalization, transfer to a higher level of care (nursing facility) and External Service Providers to address proper medical treatment for her foot and ankle concerns and hospice services per sample resident request to manage her pain and self-determination. After all of these interventions have been pursued the resident declines to accept such efforts after agreeing to all of them. The administrator designee has issued sample resident #1 an involuntary discharge notice due to the resident choosing to not be compliant with the house rules and placing other residents at risk due to her disregard for the safety of others. Additionally, sample resident #1 continues to not allow for the intervention of proper medical care or following her behavioral health practitioners’ recommendations and her physical health needs are not tended to in a medically accepted manner due to her self-determination choices. Sample resident #1 will continue to have close staff monitoring to ensure the safety of others regarding her unsafe cigarette smoking practices. Staff members will continue to monitor the safety of sample resident #1 and that of all other residents per the IJ abatement plan. Resources will continue to be offered to sample resident #1 as her desires change on a regular basis. Resources for a safe discharge, related to the involuntary discharge notice will continue to be researched with the assistance of her Medicaid case manager in accordance with regulations as described in CCR 1011-1, chapter 7. The administrator / designee has and will continue to facilitate a scheduled staff to resident visual observation plan that at a minimum ensures that sample resident #1 is visually observed by a staff member on a basis of at least every 10 minutes to ensure that the resident is not posing a danger to self or others. If resident displays actions that would put self or others at risk the resident will be redirected by the staff as needed to ensure the safety for all. Compliance with regulation CCR 1011-1 Chapter 7, 12.1 (A) – (E) will be met on or before July 26, 2026. Adendum:Sample resident #1 has self discharged from this community. Prior to sample resident #1’s discharge, the resident was being monitored by staff members by way of continual observation on a 10 minute visual observation basis for compliance with cigarette smoking in designated smoking areas only. The administration staff have attempted a rights modification to ensure safe cigarette smoking practices, hospitalization, transfer to a higher level of care (nursing facility) and External Service Providers to address proper medical treatment for her foot and ankle concerns and hospice services per sample resident request to manage her pain and self-determination. After all of these interventions have been pursued the resident declines to accept such efforts after agreeing to all of them. The administrator designee has issued sample resident #1 an involuntary discharge notice due to the resident choosing to not be compliant with the house rules and placing other residents at risk due to her disregard for the safety of others. Additionally, sample resident #1 continues to not allow for the intervention of proper medical care or following her behavioral health practitioners’ recommendations and her physical health needs are not tended to in a medically accepted manner due to her self-determination choices. Sample resident #1 will continue to have close staff monitoring to ensure the safety of others regarding her unsafe cigarette smoking practices. Staff members will continue to monitor the safety of sample resident #1 and that of all other residents per the IJ abatement plan. Resources will continue to be offered to sample resident #1 as her desires change on a regular basis. Resources for a safe discharge, related to the involuntary discharge notice will continue to be researched with the assistance of her Medicaid case manager in accordance with regulations as described in CCR 1011-1, chapter 7. Sample resident #1 has self discharged from this community, thus the potential for reoccurrence specific to this resident has been fully mitigated. To prevent reoccurrence and sustained compliance with this regulation in the future the pre-move in evaluation screening form will be reviewed for effectiveness and that full background information is taken into consideration of whether the needs of potential residents can be met at this community. Should a current resident pose a danger to self or others in the future, staff training will take place by the administrator / designee to implement process that ensure safety and protection to all residents such as, but not limited to, change of condition assessment and updating the approach to care and services, utilizing resource such as additional monitoring by staff members, transfer to a higher level of care, medical care interventions through the resident’s primary care provider, rights modifications, use of the need for an External Service Provider and a proper level of care evaluation will take place. To ensure sustained compliance with this regulation the administrator / designee will interview a minimum of 5 residents per week and at all resident group meetings for the next 90 days if they feel that they are protected and do not fear for their personal safety as a resident at this community. The administrator / designee will interview a minimum of five staff members, on varying shifts, for the next 90 days if they have observed any resident posing a threat to the safety and welfare of others due to their non-compliance with the House Rules and any other concerns. The administrator /designee will intervene as needed in a timely manner to respond and mitigate concerns. The findings will be submitted to the QMP Committee on at least a quarterly basis. The QMP Committee will determine if compliance has been sustained or if additional systems or monitoring needs to take place. Compliance with regulation CCR 1011-1 Chapter 7, 12.1 (A) – (E) will be met on or before July 26, 2026.
2230HIR-Cntnt IncldS/S B▼
Findings
Based on the interview and record review, the residence failed to ensure staff documented in progress notes all out-of-the-ordinary events or issues that affect the resident's physical, behavioral, cognitive, or functional condition, along with the action taken by staff to address the resident's changing needs, affecting 23 current residents. Findings included: On 5/19/26 at approximately 8:00 a.m., resident progress notes were requested; however, the residence was not able to provide them. On 5/19/26, at approximately 11:00 a.m., Staff #2 stated the residence used a staff communication binder but not daily notes on the residents. Staff #2 stated she was unable to locate the communication binder.
Plan of correction · submitted by the facility
The administrator / designee will educate the QMAP staff members on the requirements of documentation in the progress notes as defined in regulation 6 CCR 1011-1 Chapter 7, 18.8The QMAP staff members will be responsible for documenting out of the ordinary events that take place for each resident specific to changes in their physical, behavioral, cognitive and functional conditions with corresponding action taken. This documentation will be completed within the same shift that the resident condition change took place. The administrator / designee will continue to train the QMAP staff on an as needed basis as well as include it new employee orientation for newly hired QMAP staff. To ensure compliance with this regulation the administrator / designee will audit for compliance by comparing incident reports, reports of out of the ordinary resident events, verbal reports and visual observations to the progress notes. Such progress notes will be available for retrieval when requested by the Department. The auditing will take place on a frequency of no less than 5 times per week for the next 90 days over a variety of worked shifts. Areas of concern will be remedied in a timely manner with re-education as needed. Findings will be submitted to the QMP Committee on at least a 90 day frequency during the auditing period. The QMP Committee will determine if compliance with this requirement has been met, or if additional systemic improvements and monitoring need to take place. Compliance with regulation 6 CCR 1011-1, Chapter 7 18.8 (A) – (H) will be met on or before July 26, 2026.
2632In Env-H2O Hot H2OS/S B▼
Findings
Based on observation and interview, the residence failed to ensure a sufficient supply of hot water during peak usage demand to meet the needs of the residents, affecting three of three sample residents (#7, #8, #20) who resided on the south side of the residence. (Cross-reference U0312) Findings include: 1. References According to hot water technology for burn prevention, federal guidelines advise that you keep domestic water temperatures below 120 degrees Fahrenheit, although this temp can still cause burns if exposure reaches five minutes. Many states have even stricter standards that set maximum temperatures lower than 120 degrees Fahrenheit. Although 100 degrees Fahrenheit is considered a safe water temperature for bathing. https://hohwatertechnology.com/blog/3-water-safety-challenges-skilled-nursing-facilities/2. Observation On 5/19/26 at 9:30 a.m., water temperatures throughout the residence were measured after running the water for 2 minutes. The second-floor shower read 101 degrees Fahrenheit (F). The sink read 91 degrees (F). The sink on the first floor read 68 degrees (F). On 5/20/26 at 1:30 p.m., the following temperatures read: The first-floor shower read 99.5 degrees F and 77.2 degrees F.The second-floor shower read 86.4 degrees F and 98.8 degrees F. The third-floor shower read 95.5 degrees F and 116.3 degrees F. 3. Interviews On 5/19/26 at 9:00 a.m., the administrator designee stated the residence had been having hot water issues and was in need of a new hot water heater or one of them to be repaired. She added that residents have been telling the staff that the showers have been cold for weeks. On 5/19/26 at approximately 9:45 a.m., the licensee stated the residence did not have any issues with anything and that everything had been functioning normally. On 5/19/26 at 10:38 a.m., Resident #6 stated the hot water had not been working for a few weeks. Resident #7 stated there were no hot showers, and it had been cold. On 5/19/26 at 12:30 p.m., Resident #8 stated he had to go up to the second floor to find a warm shower, as the one on the first floor by his unit was too cold. On 5/21/26 at approximately 11:30 a.m., the licensee stated he was aware of the need for a new hot water heater. He stated the pilot light kept needing to be relit and that it had not been working very well. He added the water feltwarm to the touch, but stated he did not take the temperature of the water.
Plan of correction · submitted by the facility
The hot water heater and related plumbing system has been repaired by a qualified external vendor. This is the only hot water system within the residence and is sufficient to meet the needs of the residence and the ongoing operations of the physical plant. Since the repair has been made to the existing system there has been a sufficient amount of hot water (not exceeding 120 degrees at the resident accessible taps) at all times, including peak usage times and at all locations of the residence, including to occupied resident rooms as well as the referenced 2nd floor shower, the 2nd floor sink, the 1st floor sink, the 1st floor shower and the 3rd floor shower. The administrator has been trained on regulation 6 CCR 1011-1 Chapter 7, part 22.8 and parts 22.7 and 22.9 by a qualified consultant. To ensure continual compliance with this requirement the administrator / designee will take water temperatures at the resident accessible taps at various times and locations within the residence 5 x per week for the next 90 days. The results will be documented with the parameters of the water not to exceed 120 degrees F and to be warm enough to be comfortable for the resident user based on satisfaction surveys and the monthly resident group meetings, also to be completed 5 times per week for the next 90 days. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee at a minimum of every 90 days. The QMP Committee will determine if compliance with this requirement has been sustained or if further systemic changes and monitoring need to take place. Compliance with regulation 6 CCR 1011- 1 Chapter 7, 22. 8 will be met by July 26, 2026.
2722In Env-Smkng Dsgntd OutS/S B▼
Findings
Based on observations, record review, and interviews, the residence failed to ensure the outdoor smoking area was monitored when residents were present, affecting 23 current residents. (Cross-reference U0312, U1110, U2724) Findings Include:Observations of the designated smoking area (DSA) on 5/19/26 at approximately 8:15 a.m., again at 10:00 a.m., and again at 2:00 p.m., revealed as follows:Multiple different residents were observed smoking. No staff were present at either time. On 5/19/26 at approximately 8:30 a.m., Staff #1 stated they had never been told they needed to monitor residents when residents were present in the DSA. They stated they had never done so. On 5/20/26 at approximately 4:00 p.m., Staff #2 stated they use cameras to monitor the residents in common areas; however, there was no camera in the DSA.On 5/21/26 at approximately 11:00 a.m., the administrator designee, along with the licensee, confirmed that no official process was in place to monitor the DSA. They stated they were unaware of the state regulation and confirmed that the residence did not monitor the DSA.
Plan of correction · submitted by the facility
The administrator has been trained on regulation CCR 1011-1 Chapter 7, 22.36 and the designated smoking area (DSA) is now being monitored and documented on a created form when residents are present. The administrator will train all staff members on regulation CCR 1011-1 Chapter 7, 22.36 regarding the requirement for the DSA to be monitored on a frequent basis when residents are present. The monitoring will include safe smoking practices by residents, compliance with the DSA environment including a fireproof receptacle, a fire extinguisher and no combustible items in the DSA area. If staff observe a concern during the monitoring such concerns will be remedied. The staff will document their observations, and the administrator will retain such documents and the monitoring documentation. To ensure sustained compliance with this regulation the administrator / designee will audit the monitoring documentation to ensure that the monitoring is taking place as required by regulation CCR 1011-1 Chapter 7, 22.36 and that interventions are made if there is a concern as described above. This auditing will take place 5 times per week for the next 90 days. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee which will determine if compliance has been sustained or if additional systemic changes and auditing need to take place. Compliance with regulation 6 CCR 1011-1 Chapter 7, 22.36 will be met on or before July 26, 2026. Addendum ReplyThe administrator has been trained on regulation CCR 1011-1 Chapter 7, 22.36 and the designated smoking area (DSA) is now being monitored and documented on a created form when residents are present. This is the only DSA on the property and is now being monitored by staff members when residents are present. The administrator will train all staff members on regulation CCR 1011-1 Chapter 7, 22.36 regarding the requirement for the DSA to be monitored when residents are present. The monitoring will include safe smoking practices by residents, compliance with the DSA environment including a fireproof receptacle, a fire extinguisher and no combustible items in the DSA area. If staff observe a concern during the monitoring such concerns will be remedied. The staff will document their observations, and the administrator will retain such documents and the monitoring documentation. To ensure sustained compliance with this regulation the administrator / designee will audit the monitoring documentation to ensure that the monitoring is taking place as required by regulation CCR 1011-1 Chapter 7, 22.36 and that interventions are made if there is a concern as described above. This auditing will take place 5 times per week for the next 90 days. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee which will determine if compliance has been sustained or if additional systemic changes and auditing need to take place. Compliance with regulation 6 CCR 1011-1 Chapter 7, 22.36 will be met on or before July 26, 2026.
2724In Env-Smkng Fire DspslS/S B▼
Findings
Based on observation and interview, the residence failed to ensure it had a fire-resistant waste disposal container in the designated smoking area, affecting 23 current residents. (Cross-reference U0312, U1110, U2722)Findings include: On 5/19/26, during an environmental tour at 8:05 a.m., the residence grounds revealed a cigarette wastebasket in the designated smoking area that was not fire-resistant, three residents were observed smoking in the area. The grounds were also covered with cigarette butts around the area. On 5/19/26 at approximately 2:10 p.m., the administrator designee stated she was not aware that the wastebasket in the designated outdoor smoking area was not fire-resistant and acknowledged the need for one.
Plan of correction · submitted by the facility
The residence purchased and placed a fireproof, metal, self-enclosing approved receptacle for the designated smoking area that meets the regulation as described in 6 CCR 1011-1 Chapter 7, 22.37. There are no other trash receptacles located in the designated smoking area. This is the only designated smoking area at this residence. The residents have been oriented to the new receptacle and have been observed to be using it. The staff members have been in serviced on the requirements of this regulation and to monitor for compliance, specifically to remove any non-fire-resistant receptacles from the designated smoking area as needed. To ensure compliance with regulation 6 CCR 1011-1 Chapter7, 22.37 the administrator / designee will audit for compliance by visual observation of the designated smoking area no less than 6 times per week at various times for the next 90 days. Areas of concern will be remedied in a timely manner. Findings will be submitted to the QMP Committee at least every 90 days. The QMP committee will determine if compliance has been sustained or if further systemic changes and auditing need to take place to ensure compliance. Compliance with regulation 6 CCR 1011-1 Chapter 7, 22.37 will be met by July 26, 2026.
9999Final ObservationsSurveyor note▼
Findings
THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.22.24 Toilet paper in a dispenser, liquid soap, and paper towels or hand drying devices shall be available at all times in each common bathroom.
Plan of correction
The state did not require a plan of correction for this citation.
2/3/2026Revisit: Licensure Complaint · ID WUIU12No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A complaint revisit was completed on 2/3/26 for all previous deficiencies cited on 5/13/25. The residence is in compliance with all regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
2/3/2026Revisit: Licensure Complaint · ID ZMW012No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A complaint revisit was completed on 2/3/26 for all previous deficiencies cited on 5/13/25. The residence is in compliance with all regulations surveyed. The regulations governing Assisted Living Residences were revised. The new Chapter VII regulations were implemented on 7/1/25.
Plan of correction
The state did not require a plan of correction for this citation.
1/29/2026General Inspection · ID 617Z22No deficiencies▼
0000Initial commentsSurveyor note▼
Findings
On-site revisit of to the 5/09/2025 survey was completed on 01/29/2026. The facility was in compliance with the regulation surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
5/9/2025Federal Complaint (Life Safety Code) · ID 617Z215 deficiencies▼
0000Initial commentsSurveyor note▼
Findings
A life safety code survey, prompted by #CO39958, was completed on 5/09/2025. Five deficiencies were cited. The facility is a one (3) story, Type V (000) wood frame structure with a basement and licensed for fifty-five (55) residents. The facility is not equipped with a fire suppression system. This survey, conducted on May 9, 2025, included a fire safety evaluation under Chapter 33 of the 2012 edition of NFPA-101 for existing large facilities.
Plan of correction
The state did not require a plan of correction for this citation.
0001Survey details▼
Findings
Based on observation and interviews, it was determined that the facility failed to implement a smoking policy in accordance with the Life Safety Code 101. The deficient practice affected all smoke compartments, 51 of 51 residents, and indeterminable number of staff and visitors. During an interview and observation with the facility owner, evidence of smoking was discovered in the building's basement, in rooms 350 and 302, on the sun patio, and on the second-floor deck. The owner acknowledged the evidence smoking was present the basement; room 302 and 350; the sun patio; and on the second floor deck. 33.7.4 Smoking. 33.7.4.1* Smoking regulations shall be adopted by the administration of board and care occupancies. 33.7.4.2 Where smoking is permitted, noncombustible safety-type ashtrays or receptacles shall be provided in convenient locations. COLORADO CLEAN INDOOR AIR ACTARTICLE 14, TITLE 25, C.R.S(7) "Entryway" means the outside of the front or main doorway leading into a building orfacility that is not exempted from this part 2 under section 25-14-205. "Entryway" also includesthe area of public or private property within a specified radius outside of the doorway. Thespecified radius may be determined by the local authority pursuant to section 25-14-207 (2)(a),but must be at least twenty-five feet unless section 25-14-207 (2)(a)(II)(B) or (2)(a)(II)(C)applies. If the local authority has not acted, the specified radius is twenty-five feet. The deficient items were discussed with the building owner during the exit conference.
Plan of correction · submitted by the facility
Q: Evidence of smoking was discovered in the building’s basement, in rooms 350 and 302, on the sun patio, and on the second-floor deck. A (Root Cause Analysis):Resident BehaviorsStaff EducationVendor/Contractor EducationUpdate of policies and procedures to align with Life Safety Code 101 and Colorado Clean Indoor Air Act requirements. P (Plan/Actions):Resident Behaviors:Conduct individualized assessments of residents’ smoking habits and cognitive understanding of smoking restrictions. Provide education to residents on the dangers of smoking indoors, including fire hazards and health risks to themselves and others. Vendor/Contractor Compliance:Investigate vendor and contractor activity, as upon further investigation of the evidence of smoking in the basement, it was determined that the smoking in the basement was likely done by outside vendors and contractors working on equipment kept there. All vendors and contractors will now sign an attestation agreement confirming they will not smoke on the property before being permitted entry. Any vendor or contractor who violates this agreement will be immediately escorted from the premises and barred from future work at the facility. Staff and Resident Education:Conduct education sessions with staff and residents on the facility’s no-smoking policy, associated hazards, and legal requirements. Utilize visual aids and discussion to reinforce how cigarettes and joints can cause fires and compromise safety. Policy and Procedure Updates:Revise the smoking policy to clarify that smoking is only permitted in designated outdoor areas at least 25 feet from all entryways. Update evaluations of residents’ smoking habits, including their ability to manage smoking urges and their understanding of the risks involved. Require all residents to sign a waiver and agreement to comply with House Rules and the Colorado Clean Indoor Air Act. Clearly document that noncompliance may result in initiation of the discharge process, including issuance of a 30-day notice of discharge if needed. I (Implementation and Monitoring):The Administrator and/or designee will ensure all staff, residents, and vendors have signed the updated smoking policy and waivers upon readmission to the facility of residents, rehiring of staff post layoff, and for any new vendors coming upon reopening. The facility will conduct audits 3 times per shift to ensure no evidence of smoking in non-designated areas. Audit results will be documented and reviewed during monthly QAPI meetings. Resident and staff education will be integrated into new hire orientation and reviewed quarterly to maintain awareness and compliance. Signage will be posted at all entryways and designated smoking areas to ensure compliance with the Colorado Clean Indoor Air Act. The updated smoking policy will be included in the facility’s annual policy review and updated as needed based on best practices and regulatory guidance. QAPI oversight: Smoking compliance and policy effectiveness will be monitored through the facility’s QAPI Committee, with follow-up actions initiated promptly if noncompliance is identified. Completion Dates:Resident, staff, and vendor education and attestation agreements: As stated above. Policy and procedure updates: 6/20/2025Signage posted: 6/20/2025Smoking audits implemented: Upon reopening. Full implementation of smoking compliance plan: 6/10/2025.
0002Survey details▼
Findings
Based on observation, interview, and record review, it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code 101 Section 9.6 and NFPA 72. The deficient practice affected all smoke compartments, 51 of 51 residents, and an indeterminable number of staff and visitors. The facility was observed with the building owner. The following concerns were identified:1. The fire alarm panel revealed seven problems with the system. 2. The fire alarm was not programmed correctly and the supervisory alarms did not direct one to the correct location. 3. The fire panel has never been inspected. 4. The fire alarm strobes and heat detectors hanging from the ceiling on the second and third floors were not functioning and multiple fire alarm strobes were missing throughout the facility. The building owner acknowledged the above observations related to the fire panel problems, programming malfunction, lack of fire panel inspection, and non-compliance with the heat detectors and strobes. Record review of the state life safety plan review database revealed the building's fire alarm panel had not been submitted for plans review prior to replacement. The fire alarm panel was not approved. 33.3.3.4.2 Initiation. The required fire alarm system shall be initiated by each of the following means:(1)Manual means in accordance with 9.6.2, unless there are other effective means (such as a complete automatic sprinkler or detection system) for notification of fire as required(2)Manual fire alarm box located at a convenient central control point under continuous supervision of responsible employees(3)Automatic sprinkler system, other than that not required by another section of this Code(4)Required detection system, other than sleeping room smoke alarms9.6.9.6.1.3 A fire alarm system required for life safety shall be installed, tested, and maintained in accordance with the applicable requirements of NFPA 70, National Electrical Code, and NFPA 72, National Fire Alarm and Signaling Code, unless it is an approved existing installation, which shall be permitted to be continued in use. NFPA 7210.18.1 Approval and Acceptance. 10.18.1.1 The authority having jurisdiction shall be notified prior to installation or alteration of equipment or wiring. 10.18.1.2* At the authority having jurisdiction ' s request, complete information regarding the system or system alterations, including specifications, type of system or service, shop drawings, input/output matrix, battery calculations, and notification appliance circuit voltage drop calculations, shall be submitted for approval. 10.18.1.3 Before requesting final approval of the installation, if required by the authority having jurisdiction, the installing contractor shall furnish a written statement stating that the system has been installed in accordance with approved plans and tested in accordance with the manufacturer ' s published instructions and the appropriate NFPA requirements. 10.18.1.4* The record of completion form, Figure 10.18.2.1.1, shall be permitted to be a part of the written statement required in 10.18.1.3. When more than one contractor has been responsible for the installation, each contractor shall complete the portions of the form for which that contractor had responsibility. 10.18.1.5 The record of completion form, Figure 10.18.2.1.1, shall be permitted to be a part of the documents that support the requirements of 10.18.2.4. The deficient items were discussed with the facility owner during the exit conference.
Plan of correction · submitted by the facility
Q (Issue/Deficiency):Facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code 101 Section 9.6 and NFPA 72. The deficient practice affected all smoke compartments, 51 of 51 residents, and an indeterminable number of staff and visitors. Identified concerns:Fire alarm panel revealed seven problems. Fire alarm not programmed correctly; supervisory alarms did not direct to the correct location. Fire panel never inspected. Fire alarm strobes and heat detectors on second and third floors were not functioning, and multiple strobes were missing. Fire alarm panel replacement was not submitted for required plans review or approval. A (Analysis/Root Cause):The facility administrator did not have a comprehensive overview of deficiencies in the fire panel from the previous owners to ensure fire alarm system had been installed correctly and all permits were filed. The facility did not have a comprehensive tracking system to ensure fire alarm system inspections, programming updates, and plan review submissions were consistently documented and completed. While the system was in use, there was a lack of formal verification that it was installed and maintained according to current code and regulatory requirements. The need for a more robust internal quality assurance process was identified to support compliance and proactive maintenance. P (Plan/Actions):Deficiencies 1–4 Corrected:Integrity Fire Services has repaired the fire alarm panel, reprogrammed the system to ensure proper supervisory alarm functions, and replaced/installed missing or damaged fire alarm strobes and heat detectors. These corrections were completed on 5/13/2025. Documentation of these repairs and system testing has been retained by the facility. Deficiency 5 In Progress:Johnson Control Inc., the original installer of the fire alarm panel, has been contracted to prepare and submit the required plans review documentation for the fire alarm panel to the state life safety plan review database. The facility has confirmed that Johnson Control Inc. is actively working on submitting these plans for approval and will track progress multiple times per week until the final approval is obtained. I (Implementation and Monitoring):The Administrator or designee will review all fire alarm system inspection reports monthly to ensure deficiencies are addressed promptly. A Fire Alarm System Compliance Log has been created to track inspections, repairs, and plans review submissions. This log will be reviewed during monthly QAPI meetings. Johnson Control Inc.’s progress on plan review submission will be monitored multiple times per week until final approval is obtained. Contract for work has been signed. The QAPI Committee will review fire alarm system compliance quarterly and develop additional corrective actions if needed. Completion Dates:Deficiencies 1–4 corrected by Integrity Fire Services: 5/13/2025Deficiency 5 (Plans review submission) in progress by Johnson Control Inc.: Ongoing – final submission date target: UnknownPolicy updates and staff education completed: 06/20/2025Ongoing monthly review and QAPI oversight: Implemented immediately and ongoing
0003Survey details▼
Findings
Based on observation and interview, it was determined that the facility failed to arrange and maintain fire doors in accordance with Life Safety Code 101. The deficient practice affected all smoke compartments, 51 of 51 residents, and an indeterminable number of staff and visitors. Observation with the building owner revealed the following:1. The front entrance was locked against egress by a deadbolt. 2. The back door was locked against egress by a deadbolt. 3. The west sun porch was locked against egress by a deadbolt. The building owner acknowledge the three doors were locked against egress with a deadbolt. 33.3.2.2.2 Doors. Doors in means of egress shall be as follows:(1)Doors complying with 7.2.1 shall be permitted.(2)Doors within individual rooms and suites of rooms shall be permitted to be swinging or sliding.(3)No door in any means of egress, other than those meeting the requirement of 33.3.2.2.2(4) or (5), shall be locked against egress when the building is occupied.(4)Delayed-egress locks in accordance with 7.2.1.6.1 shall be permitted.(5)Access-controlled egress doors in accordance with 7.2.1.6.2 shall be permitted.(6)Revolving doors complying with 7.2.1.10 shall be permitted. The deficient items were discussed with the facility owner during the exit conference.
Plan of correction · submitted by the facility
Deficiency: Facility failed to maintain exit doors in compliance with Life Safety Code 101, with deadbolts installed that locked against egress. This impacted all smoke compartments, 51 of 51 residents, staff, and visitors. 1. Identification of the ProblemDuring observation and interview with the building owner, it was determined that three exit doors (front entrance, back door, and west sun porch) were locked against egress by deadbolts. This non-compliance created an unsafe environment in violation of Life Safety Code 101, Section 33.3.2.2.2.2. Root Cause AnalysisExit doors were improperly secured with deadbolt locks that did not meet egress requirements. 3. Performance Improvement PlanImmediate Correction:All deadbolt locks on exit doors have been removed. Push bars have been installed on resident exit doors to allow immediate egress, and lever-style handles for entrance. Exit doors were tested for proper function following installation. Policy Update: The facility’s Life Safety Compliance Policy was updated to include explicit instructions prohibiting locks on exit doors that would impede egress. Policy updates were approved by the facility’s QAPI Committee on 5/15/2025.4. Monitoring and EvaluationThe facility administrator/designee will conduct weekly audits of all exit doors to ensure doors remain free from locks that would impede egress. If any non-compliance is found, immediate corrective action will be implemented and documented. 5. Responsible PartyAdministrator or designee is responsible for implementing and monitoring this corrective action.
0004Survey details▼
Findings
Based on observation and interviews with the facility owner, it was determined that the facility failed to maintain smoke dampers in accordance with Life Safety Code Section NFPA 54. The deficient practice affected all smoke compartments, residents, staff and visitors to the facility. A staff member reported smelling a gas odor in the mechanical room. During an interview and observation with the facility owner acknowledge there was gas odor. The owner called a plumber to the facility. Upon inspection of the facility gas piping, the plumber reported the whole gas piping system had leaks at all joints. NFPA 548.1.1.3 Where repairs or additions are made following the pressure test, the affected piping shall be tested. Minor repairs and additions are not required to be pressure tested, provided that the work is inspected and connections are tested with a leak-detecting fluid or approved leak-detecting methods. The facility owner discussed the deficient items during the exit conference.
Plan of correction · submitted by the facility
Deficiency: Facility failed to maintain gas piping in accordance with NFPA 54, resulting in leaks at all joints. This affected all smoke compartments, residents, staff, and visitors. 1. Identification of the ProblemA staff member reported a gas odor in the mechanical room. Observation and interviews confirmed the presence of a gas odor. The facility owner engaged My Buddy The Plumber to inspect the gas piping system, who decided to perform a pressure test on the pipes. Post pressure test inspection revealed leaks at all joints in the gas piping system. 2. Root Cause AnalysisAging gas piping system had multiple joint leaks post pressure test, compromising system safety. Lack of routine inspections and preventive maintenance on the gas piping system. Staff were not adequately trained on reporting gas odors or gas system issues promptly. 3. Performance Improvement PlanBlue Sky Plumbing completed repairs to the gas piping system on 5/13/2025, replacing and resealing all leaking joints. The City of Denver conducted an inspection of the gas piping system on 5/14/2025. The system passed the inspection, ensuring that all leaks were repaired and the system met NFPA 54 standards. Staff will be educated on the importance of immediately reporting gas odors and other safety concerns related to the gas system. Training will include how to identify potential gas leaks and procedures for promptly notifying management and/or administration. Staff education will be implemented by 6/20/2025. The facility’s Gas System Maintenance Policy was reviewed and updated to include:Immediate action protocols for suspected gas leaksStaff responsibilities for reporting gas odors or leaksPolicy updates were approved by the QAPI Committee and will be implemented upon reopening of the facility. 4. Monitoring and EvaluationThe facility administrator or designee will ensure that the updated Gas System Maintenance Policy is fully implemented. The QAPI Committee will review maintenance and inspection records quarterly to ensure ongoing compliance. Staff re-education on gas safety will occur annually and during any new staff orientation. 5. Responsible PartyAdministrator or Designee is responsible for implementation and monitoring of this corrective action.
0422Bldg/FireSfty-PhysPlntStnrd Cnstrct Cnfrm▼
Findings
Based on observation, interview, and record review, the facility failed to maintain a facility constructed in conformity with the standards adopted by the Division of Fire Prevention and Control (DFPC) related to residential board and care occupancies. Specifically, the facility failed to comply with requirements for maintaining the life safety code for fire alarm, means of egress, gas code, and smoking policy. The facility failures had the potential to affect all occupant of the building. Findings include:Cross-reference to A0001 for observations and interviews of smoking activities in violation of applicable codes. Cross-reference to A0002 for observation, interview, and record review of the fire alarm panel's malfunction. Cross-reference to A0003 for observations and interviews of failures to meet means of egress requirements. Cross-reference to A0004 for observation and interviews of the facility failure to comply with gas code requirements. The deficient items were discussed with administrator and maintenance director at the exit conference.
Plan of correction · submitted by the facility
I. Q: Evidence of smoking was discovered in the building’s basement, in rooms 350 and 302, on the sun patio, and on the second-floor deck. A. P (Plan/Actions):Resident Behaviors:Conduct individualized assessments of residents’ smoking habits and cognitive understanding of smoking restrictions. Provide education to residents on the dangers of smoking indoors, including fire hazards and health risks to themselves and others. Vendor/Contractor Compliance:Investigate vendor and contractor activity, as upon further investigation of the evidence of smoking in the basement, it was determined that the smoking in the basement was likely done by outside vendors and contractors working on equipment kept there. All vendors and contractors will now sign an attestation agreement confirming they will not smoke on the property before being permitted entry. Any vendor or contractor who violates this agreement will be immediately escorted from the premises and barred from future work at the facility. Staff and Resident Education:Conduct education sessions with staff and residents on the facility’s no-smoking policy, associated hazards, and legal requirements. Utilize visual aids and discussion to reinforce how cigarettes and joints can cause fires and compromise safety. Policy and Procedure Updates:Revise the smoking policy to clarify that smoking is only permitted in designated outdoor areas at least 25 feet from all entryways. Update evaluations of residents’ smoking habits, including their ability to manage smoking urges and their understanding of the risks involved. Require all residents to sign a waiver and agreement to comply with House Rules and the Colorado Clean Indoor Air Act. Clearly document that noncompliance may result in initiation of the discharge process, including issuance of a 30-day notice of discharge if needed. II. Q (Issue/Deficiency):Facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code 101 Section 9.6 and NFPA 72. The deficient practice affected all smoke compartments, 51 of 51 residents, and an indeterminable number of staff and visitors. A.P (Plan/Actions):Deficiencies 1–4 Corrected:Integrity Fire Services has repaired the fire alarm panel, reprogrammed the system to ensure proper supervisory alarm functions, and replaced/installed missing or damaged fire alarm strobes and heat detectors. These corrections were completed on 5/13/2025. Documentation of these repairs and system testing has been retained by the facility. Deficiency 5 In Progress:Johnson Control Inc., the original installer of the fire alarm panel, has been contracted to prepare and submit the required plans review documentation for the fire alarm panel to the state life safety plan review database. The facility has confirmed that Johnson Control Inc. is actively working on submitting these plans for approval and will track progress multiple times per week until the final approval is obtained. III. Deficiency: Facility failed to maintain exit doors in compliance with Life Safety Code 101, with deadbolts installed that locked against egress. This impacted all smoke compartments, 51 of 51 residents, staff, and visitors. A.Performance Improvement PlanA1. Immediate Correction:All deadbolt locks on exit doors have been removed. Push bars have been installed on resident exit doors to allow immediate egress, and lever-style handles for entrance. Exit doors were tested for proper function following installation. Policy Update: The facility’s Life Safety Compliance Policy was updated to include explicit instructions prohibiting locks on exit doors that would impede egress. Policy updates were approved by the facility’s QAPI Committee on 5/15/2025. Monitoring and EvaluationThe facility administrator/designee will conduct weekly audits of all exit doors to ensure doors remain free from locks that would impede egress. If any non-compliance is found, immediate corrective action will be implemented and documented. B. Responsible PartyAdministrator or designee is responsible for implementing and monitoring this corrective action. IV. Deficiency: Facility failed to maintain gas piping in accordance with NFPA 54, resulting in leaks at all joints. This affected all smoke compartments, residents, staff, and visitors. A. Performance Improvement PlanBlue Sky Plumbing completed repairs to the gas piping system on 5/13/2025, replacing and resealing all leaking joints. The City of Denver conducted an inspection of the gas piping system on 5/14/2025. The system passed the inspection, ensuring that all leaks were repaired and the system met NFPA 54 standards. Staff will be educated on the importance of immediately reporting gas odors and other safety concerns related to the gas system. Training will include how to identify potential gas leaks and procedures for promptly notifying management and/or administration. Staff education will be implemented by 6/20/2025. The facility’s Gas System Maintenance Policy was reviewed and updated to include:Immediate action protocols for suspected gas leaksStaff responsibilities for reporting gas odors or leaksPolicy updates were approved by the QAPI Committee and will be implemented upon reopening of the facility. B. Monitoring and EvaluationThe facility administrator or designee will ensure that the updated Gas System Maintenance Policy is fully implemented. The QAPI Committee will review maintenance and inspection records quarterly to ensure ongoing compliance. Staff re-education on gas safety will occur annually and during any new staff orientation. C. Responsible PartyAdministrator or Designee is responsible for implementation and monitoring of this corrective action.
5/8/2025Licensure Complaint · ID WUIU113 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A certification complaint, prompted by #CO39034, #CO39950 and #CO39952, was completed on 5/13/25. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0164Ind Rts-Adtl Crit-Prov Own/Ctrl-Res-Smoking▼
Findings
Based on observation and interview, the residence failed to comply with the Colorado Clean Indoor Air Act at Sections 25-14-201 through 25-14-209, C.R.S., affecting 54 current residents. (Cross-reference B808, B1702)Specifically, the residence did not maintain the Colorado Clean Indoor Air Act and residents were not smoking 25 feet from the residence. The residents were also smoking marijuana throughout the residence's property. The residence also had two enclosed smoking areas attached to the building where residents regularly smoked. Multiple residents were found smoking cigarettes and marijuana inside their bedrooms. Additionally, the residence had a gas leak. This failure created an immediate jeopardy risk of harm to all 54 current residents residing in the residence. Findings include:ObservationsOn 5/8/25 at approximately 10:45 a.m., during an environmental tour multiple residents were smoking cigarettes and marijuana in designated non-smoking areas of the residence. These areas included an upper balcony accessible only through specific residents' bedrooms, a wraparound balcony, resident rooms and throughout the residence. On 5/8/25 at approximately 11:15 a.m., during an environmental tour it was observed that the residence had two designated enclosed smoking areas that were attached to the inside of the building, in which residents smoked cigarettes throughout the day. On 5/8/25 at 12:07 p.m., an unidentified resident was smoking marijuana in his room and set the fire alarm off. The resident had cigarette butts and half used joints throughout his room. On 5/8/25 at approximately 12:30 p.m., three unidentified residents were smoking cigarettes on the front porch adjacent to the front door while it was propped open. On 5/8/25 at 4 p.m., an unidentified resident walked down the main set of stairs in the residence smoking a cigarette. On 5/9/25 at approximately 9:00 a.m., during an environmental tour it was observed that multiple residents were smoking cigarettes less than 25 feet from the front door of the residence, they also were throwing their cigarette butts directly on the ground. On 5/9/25 at approximately 10:30 a.m., an unidentified resident was sitting next to the front door, smoking a cigarette beside another unidentified resident who was on oxygen. On 5/9/25 approximately 11:30 a.m., during an environmental tour a strong odor of marijuana was smelled throughout the second and third floors of the residence. On 5/9/25 approximately 1:30 a.m., during an environmental tour two unidentified residents were sitting on the sidewalk outside the residence, smoking a joint of marijuana. On 5/9/25 at 3:51 p.m., during an environmental tour, a strong odor of marijuana was smelled on the second floor but intensified on the third floor. On 5/9/25 at 7:20 p.m., during an environmental tour a candle was burning in a bedroom after the residents had been evacuated. InterviewsOn 5/8/25 at approximately 11:00 a.m., the state fire authorities stated that he had seen cigarette butts inside and outside of the residence including in the basement. On 5/8/25 at approximately 11:10 a.m., Staff #3 stated that staff do not monitor the residents while they are smoking. On 5/8/25 at approximately 11:15 a.m., the state fire authorities stated that the designated smoking area that is located on the west side of the residence did not meet code for a designated smoking area. On 5/9/25 at approximately 10:30 a.m., the administrator acknowledged that he was aware that the residents were not smoking 25 feet from the entrance from the building. He further mentioned that he had been aware that residents were smoking in their rooms. On 5/9/25 at 3:51 p.m., the health and wellness director stated that Resident #6 had been smoking marijuana in his bedroom and that is why there was such a strong odor in the hallways. Immediate Jeopardy Risk - Written Evidence, Immediate CorrectionThe investigation established that the findings above placed the 54 residents at immediate jeopardy for not maintaining the Colorado Clean Indoor Air Act which increased the likelihood of serious adverse outcomes or criminal charges. With the building having multiple gas leaks, residents smoking cigarettes and marijuana throughout the residence, this puts the residents at a significant risk. The residents were directed to provide the department with written evidence that the risk had been removed. Part 3.13 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 5/8/25 at 8:46 p.m., the administrator submitted written evidence that read in pertinent part: The residence would be doing 30 minute smoking checks throughout the residence. The smoking checks will be documented and signed for every shift. The residence would also have a third party company who would be doing 15 minute fire checks throughout the residence.
Plan of correction · submitted by the facility
(Cross-reference B808, B1702)Q (Issue/Deficiency)Based on observation and interviews, the residence failed to comply with the Colorado Clean Indoor Air Act at Sections 25-14-201 through 25-14-209, C.R.S., affecting all 54 current residents. Residents were observed smoking cigarettes and marijuana indoors, on balconies and porches adjacent to entryways, and within 25 feet of building entrances. Smoking was also noted in resident bedrooms, hallways, and balconies, including areas directly connected to the residence. These violations placed all residents at immediate jeopardy for serious harm, especially in the context of the facility’s prior gas leaks, which created a high risk of fire and injury. A (Analysis/Root Cause)Residents were not consistently following smoking restrictions and/or house rules and engaged in smoking indoors, on balconies, and within 25 feet of entryways. Staff did not consistently monitor resident smoking behaviors or enforce smoking restrictions. Vendors and contractors had also contributed to smoking in non-designated areas, further compromising safety. The residence’s smoking policy did not provide clear procedures or staff education to ensure compliance with the Colorado Clean Indoor Air Act and Life Safety Code 101. The presence of a gas leak significantly compounded the risk of immediate harm during the identified period. P (Plan/Actions)Resident Behaviors:Conduct individualized assessments of residents’ smoking habits and cognitive understanding of the facility’s smoking restrictions and Colorado Clean Indoor Air Act. Provide education to residents on the dangers of smoking indoors and on balconies, focusing on fire hazards and health risks to themselves and others. Require residents to sign an updated smoking waiver and agreement to comply with the House Rules and Colorado Clean Indoor Air Act upon readmission. Vendor/Contractor Compliance:All vendors and contractors will sign an attestation agreement confirming that they will not smoke on the property before being permitted entry. Any vendor or contractor who violates this agreement will be immediately removed from the premises and prohibited from future work at the residence. Staff and Resident Education:Conduct education sessions for staff and residents about the no-smoking policy, associated hazards, and regulatory requirements. Use visual aids and interactive discussions to reinforce that smoking indoors creates immediate safety and health risks, particularly in the presence of gas leaks or other hazards. Incorporate this training into new hire orientation and quarterly safety updates for staff. Policy and Procedure Updates:Revise the smoking policy to clarify that smoking is permitted only in designated outdoor areas at least 25 feet from all entryways. Clearly document that failure to comply may result in a 30-day notice of discharge, in line with facility policies and regulatory requirements. Update the emergency preparedness policy to emphasize the increased risk of smoking violations in the context of fire safety and hazardous conditions like gas leaks. Immediate Jeopardy Correction and Monitoring:Initiated immediate 30-minute smoking checks throughout the residence, documented and signed for every shift. Contracted a third-party company to conduct 15-minute fire checks throughout the building to detect any smoking violations or fire hazards. Implemented these checks as of 5/8/2025 and will continue until a formal reopening plan is approved. Developed a Smoking Compliance Audit Log to document findings from these checks and to ensure prompt corrective actions. These logs will be reviewed during monthly QAPI meetings to ensure sustained compliance and immediate corrective actions if violations are identified. Environmental Improvements:All enclosed smoking areas attached to the residence have been closed to residents and staff. Signage has been posted at all entryways and designated outdoor smoking areas to reinforce smoking restrictions and safe distances. Staff will monitor these designated outdoor smoking areas to ensure they remain at least 25 feet from the building entrance. I (Implementation and Monitoring)The Administrator or designee will ensure all staff, residents, and vendors have signed the updated smoking policies and waivers upon resident readmission, staff rehiring, and vendor entry upon reopening. Smoking audits will be conducted three times per shift to ensure there is no evidence of smoking in non-designated areas, and the results will be documented and reviewed during monthly QAPI meetings. Staff and resident education will be conducted prior to reopening and integrated into ongoing training. Signage will remain posted in compliance with the Colorado Clean Indoor Air Act. The QAPI Committee will review smoking compliance quarterly, using data from the Smoking Compliance Audit Log to identify any trends or additional corrective actions needed. Any identified noncompliance will be addressed promptly, including reassessment of resident agreements and immediate discharge processes if necessary. Weekly QMP meetings with consultant support. Topics will be: Physical plant ( Fire panel daily review for 30 days and then biweekly then weekly, wires and smoke detectors included)Smoking area- Staff will have assigned walk and document program, residents will have an increase of individual and/or group community and resident engagement. All employees and contractors etc.- no smoking policy signature and enforcement. Completion Dates:Resident, staff, and vendor education and attestation agreements: Before reopening and ongoing thereafterPolicy and procedure updates: 6/20/2025Signage posted: 6/20/2025Smoking audits implemented: In place as of 5/8/2025 and ongoingFull implementation of smoking compliance plan: 6/10/2025Responsible Party:Administrator or designee for implementation, monitoring, and oversight of corrective actions and ongoing compliance. The QAPI Committee for oversight and review of audit data and effectiveness of the plan.
0808PA Req-P/P-Contingency Plan▼
Findings
Based on observations, record review, and interview the facility (residence) failed to have a documented contingency plan for providing services if the residence staff was unavailable due to an emergency circumstance, affecting 54 current members (residents). (Cross-reference B164, B1702) Specifically, the residence did not establish clear evacuation procedures. There is no predetermined system for communication with residents, families, staff and external providers, which could lead to confusion and delays in critical situations. Furthermore, the residence did not have signed written documents with other facilities or community agencies in case the residents needed to be relocated. This failure created an immediate jeopardy risk due to a lack of emergency preparedness procedures for all 54 current residents residing in the residence. On 5/9/25, the department directed the residence to provide written evidence that the risk had been removed. Finding include:ObservationsOn 5/8/25 at approximately 2:15 p.m., Resident #1 was observed running up and down the street, visibly agitated and crying. On 5/8/25 at approximately 2:30 p.m., the local police department and fire department showed up and talked with Resident #1 on the corner of the street adjacent to the residence. On 5/8/25 at approximately 5:00 p.m., during the onsite visit, the residence staff were visibly upset and tearful. Subsequently, the residents became agitated, and expressed fear. On 5/9/25 at approximately 9:30 a.m., during the onsite visit, the administrator did not delegate his staff to leave the office space to engage with residents to help with deescalation and personal engagement with the residents who were fearful of being evacuated. On 5/9/25 at approximately 6:30 p.m., Resident #7 had left the residence and went to a local shelter. Record ReviewOn 5/8/25 at approximately 12:15 p.m., the emergency preparedness book was requested. However, the book did not have clear evacuation procedures, predetermined system for communication with residents, families, staff and external providers and the residence did not have signed written documents with other facilities or community agencies in case the residents needed to be relocated. InterviewsOn 5/8/25 at approximately 11:15 a.m., the state fire authorities stated that the building was not safe due to multiple gas leaks and the building needs to be evacuated. On 5/8/25 at approximately 1:00 p.m., the owner stated that he had arrangements with a couple facilities including a hotel in the case of an emergency evacuation. On 5/8/25 at approximately 4:30 a.m., Resident #1 stated that he was scared that the residence was going to explode because of the gas leaks and that is why he was calling emergency services and running up and down the street. He further mentioned that he smelled the gas. On 5/9/25 at 1:30 p.m., the administrator stated that the residence did not have placement secured for all of their residents. The placement that the residence had nearby fell through along with the hotel. The residence did not have any further contracted residences that could relocate the residents without the department's help. The administrator acknowledged that the emergency plan was not effective and lacked critical components of communication, staff assignments and transportation. On 5/9/25 at approximately 6:30 p.m., the administrator stated that he was not aware that Resident #7 had left the residence and went to a shelter. Immediate Jeopardy Risk - Written Evidence, Immediate Correction The investigation established that the findings above placed the 54 current residents at immediate jeopardy risk for the residence's failure to have emergency preparedness procedures in place. Additionally, the residence did not have a clear evacuation procedure. There was not a predetermined system for communication with residents, families, staff and external providers. Furthermore, the residence did not have signed written documents withother facilities to relocate residents in case of an evacuation. The residence was directed to provide the department with written evidence that the risk had been removed. Part 3.13 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 5/8/25 at 8:46 p.m., the administrator submitted written evidence that read in pertinent part: protocols will be put in place. Fire drills will happen every month including staff meetings to go over procedures. Every new staff member will be walked through the procedures and will be present at the next scheduled fire drill. If an evacuation occurs, residents will be relocated to Havana Tower in which we have a contract with. If they can not accommodate all the residents we will provide hotel rooms for the rest of the displaced residents. On 5/9/25 evacuation for all residents was initiated until the emergency situation with the gas leaks has been resolved and inspection allows for the safe return of the residents.
Plan of correction · submitted by the facility
(Cross-reference B164, B1702) Deficiency:The residence failed to ensure emergency preparedness policies included clear evacuation procedures, assignment of staff duties during an emergency, triage procedures for identifying the most vulnerable residents, and signed agreements with other facilities for relocation. This failure placed the 54 current residents at immediate risk in the event of an emergency evacuation. Corrective Action Plan:Immediate Correction (Already Implemented):On 5/9/25, the residence initiated evacuation of all residents to ensure their immediate safety during the gas leak emergency. Residents were relocated to other assisted living facilities and skilled nursing facilities. On 5/8/25, the administrator submitted a written plan to CDPHE outlining initial corrective actions. Root Cause Analysis (QAPI Element):Root Cause: The residence did not have a comprehensive emergency preparedness plan that addressed all required elements (evacuation procedures, staff assignments, triage, communication systems, and relocation agreements). Contributing Factors: Lack of formal policy updates; insufficient staff training and awareness of emergency responsibilities; no systematic review of agreements with relocation sites. Systemic Corrective Actions (Long-term Fix):Policy Revision and Written Agreements:The facility will revise their emergency policies to include clear evacuation procedures and a signed agreement with an assisted living facility or multiple facilities for residents to go to for at least 72 hours in case of an evacuation. The updated policy will also include specific tasks assigned to staff and management concerning communication with residents, families, staff members, and any external service providers or case managers working with residents. This policy will be completed by June 20, 2025, and staff will be trained on emergency preparedness when staff is allowed to return to the facility. These updated policies will ensure that residents have safe relocation options and that staff has clearly defined roles during an emergency. Staff Training:All staff will receive retraining on the revised Emergency Preparedness Plan as soon as they are permitted to return to the facility. Staff roles and responsibilities will be documented and reinforced through ongoing training. Resident and Family Communication:Residents and families will be informed of the updated policies, relocation plans, and contact information for external service providers in the event of an emergency. The plan will include who among staff members is responsible for this communication. Relocation Agreements:The facility has secured a formal signed agreement with:Havana TowerLocal hotels as overflow sites, with written documentation in place. Other, alternative sites will be contacted for formal agreements. Copies of these agreements will be kept in the Emergency Preparedness binder and reviewed annually. Monitoring and Performance Improvement:The facility will incorporate this revised emergency preparedness policy into their Quality Management Program (QMP) and review it each month for 90 days to ensure effectiveness and compliance. Facility will hold monthly safety drills and provide documentation to be included in the QMP meeting notes. The QAPI Committee will review outcomes of drills and staff compliance monthly. The Administrator will conduct quarterly audits of emergency preparedness policies, staff training records, and relocation agreements to ensure sustained compliance. Resident and family feedback will be solicited after drills and real events to identify additional opportunities for improvement. Findings and trends will be discussed in QAPI meetings to ensure continuous quality improvement. Quarterly QA Review for all these systems ongoing. 4. Completion Date:All immediate corrective actions and staff retraining will be completed by: June 20, 2025Ongoing monitoring and QAPI reviews effective as of: 5/13/255. Responsible Party:AdministratorQAPI Committee: Oversight and continuous quality improvementWe acknowledge that these corrective actions are fully implemented or in progress with a clear timeline and that the immediate jeopardy risk has been removed.
1702Ben/Svc Req-ACF-Definitions▼
Findings
Based on observation, record review, and interview, the facility (residence) failed to monitor its members to assure health, safety and well-being, affecting 54 current members (residents). (Cross-reference B164, B808)Specifically, on 5/8/25 the residence's fire panel read there was trouble with the system, affecting the smoke detectors throughout the entire residence. Therefore, the smoke detectors were ineffective and would not have sent an accurate signal to the fire panel and its monitoring system to set off the residence's alarm in the event of smoke or fire. The residence also had a significant gas leak issue where gas odor could be smelt throughout the residence. On 5/8/25, the department directed the residence to provide written evidence that the risk had been removed. Additionally, a representative from the local fire authority (LFA) stated that the residence had never had their fire panel tested or inspected hence it had no approval from the LFA. Lastly, the residence's elevator had currently been non operational to the residents with physical impairments. This failure created an immediate jeopardy risk due to a lack of emergency preparedness procedures for all 54 current residents residing in the residence. On 5/9/25, the department directed the residence to provide written evidence that the risk had been removed. Findings include:1. Protective Oversight and Safe EnvironmentOn 5/8/25 at approximately 1:00 a.m., an environmental tour was conducted. The tour found that the fire panel was located on the south entrance of the residence, and the screen read: "Trouble". The fire panel was found to be non permitted or ever tested and was not fully functional. The fire alarm would sound when detecting smoke but would signal the wrong room of where the smoke was originating from. Hence the panel had a faulty system. The smoke detectors in the basement were not connected to the ceiling but dangling from the connection wires. The basement also had a significant amount of gas build up with a defining smell. The LFA had then placed the residence on fire watch every 15 minutes until the system could be resolved. On 5/8/25 at approximately 2:00 p.m., the LFA along with the local fire department (LFD) had the utility company out to the residence to turn off the gas to the building until the system could be tested and or fixed. The residence had a plumbing company out to test the gas system to determine the amount of gas leaks within the building. The plumbing company determined there were roughly 15 gas leaks within the piping system, from the street of the residence into their boiler room, within the boiler system. The plumbing company stated the gas would need to remain shut down until the system could be fixed. This led to the residence having no heat or running hot water or a way to cook for its residents. On 5/8/25 at approximately 2:15 p.m., while the system was being tested Resident #1 had been very agitated and ran down the street of the residence yelling and stating he was calling emergency services. When emergency services arrived Resident #1 stated he had been scared due to the smell of gas. The residence and the staff had been unaware Resident #1 had been agitated over the situation. On 5/8/25 at approximately 2:30 p.m., the LFA stated per the LFD the residence's elevator had been having operational issues for the past two years and that it would need to be replaced in order to function properly. The LFA stated the residences elevator was currently not working and residents with physical impairments were forced to take the stairs to reach the upper levels of the residence. The LFA also stated the residence's current elevator would not function properly during an emergency situation and the fire door needing to be held open would block the egress path. On 5/8/25 at approximately 2:30 p.m., the LFA stated that the residence's emergency rating scores for its residents were rated impractical, meaning the amount of assistance needed for residents to evacuate the building safely in the event of an emergency. Hence the need for a fire suppression system needing to be installed within the residence. Immediate Jeopardy Risk - Written Evidence, Immediate CorrectionThe investigation established that the findings above placed 54 current residents at immediate jeopardy risk for smoke inhalation and burn injury in the event of a fire for not having a fully functioning fire alarm system. The residence was directed to provide the department with written evidence that the risk had been removed. Part 3.13 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 5/8/25 at 7:40 p.m., the owner and operator submitted written evidence that read in part that the residence would continue to conduct fire watch every 15 minutes and that a third party company would be out to the residence to take over that fire watch to ensure the safety of its residents. The residence would also supply extra blankets to the residents as the building would be without heat for the night due to the gas being shut off. The evidence also included a written contract with another residence in case residents needed to be evacuated. If there were not enough rooms the residence would place residents in a local hotel where staff would continue care and administer medications to the residents. It also stated that if residents were to leave the residence or have left the residents to go with family, that list of residents would be provided. On 5/9/25 evacuation for all residents was initiated until the emergency situation with the gas leaks has been resolved and inspection allows for the safe return of the residents.
Plan of correction · submitted by the facility
(Cross-reference B164, B808)Q (Issue/Deficiency)The facility failed to provide protective oversight, personal services, and a physically safe and sanitary environment, affecting 54 current residents. Specifically:The fire panel was not fully functional, displaying a “trouble” code, never tested, and not programmed correctly to accurately locate alarms. (separate POC)Smoke detectors were inoperative or hanging loose, compromising fire detection.(separate POC)The gas system had multiple leaks at every joint, resulting in dangerous gas buildup throughout the building. (separate POC)The elevator was inoperable, forcing residents with physical impairments to use stairs and creating a serious evacuation hazard. Emergency evacuation policies were not adequate, resulting in an immediate jeopardy situation for all 54 current residents. A (Analysis/Root Cause)The facility did not have a robust quality management process in place to verify:Proper maintenance, inspection, and documentation for the fire alarm system and elevator. Routine gas system inspections and preventive maintenance. Comprehensive emergency evacuation policies and training. The lack of a coordinated environmental safety and life safety plan led to serious hazards and immediate jeopardy to the health and safety of residents. P (Plan/Actions)Fire Alarm System Repairs:Integrity Fire Services has repaired the fire alarm panel, reprogrammed the system for accurate alarm location, and replaced/reinstalled missing or damaged fire alarm strobes and heat detectors. Johnson Control Inc. is contracted to prepare and submit the required plans review documentation for the fire alarm panel to the state Life Safety Plan Review database. The repairs were completed and tested on 5/13/2025. Gas Leak Resolution:The gas leak deficiency and corrective actions are fully addressed in a separate Plan of Correction (Deficiency: Facility failed to maintain gas piping in accordance with NFPA 54). That PoC includes repairs, inspections, staff education, and updated Gas System Maintenance Policy. The gas system was repaired by Blue Sky Plumbing on 5/13/2025, passed City of Denver inspection on 5/14/2025, and the updated policy will be implemented upon reopening. Staff will be trained by 6/20/2025 if facility is able to resume operations. Ongoing monitoring and staff education are included in that plan. Elevator Repairs and Resident Admissions:The elevator is nearly 100 years old and cannot be simply repaired. The facility is currently weighing options for major repair versus complete replacement. In the interim, LGH will ensure that no residents are admitted who cannot quickly and efficiently move up and down stairs to maintain safety and evacuation capacity. Elevator options will be tracked in the Life Safety Compliance Log and reviewed monthly during QAPI meetings. Spoken with MEI Elevator company regarding options and the process is ongoing. Emergency Preparedness and Evacuation Policies:The facility has revised emergency policies to include clear evacuation procedures, as well as a signed agreement with an alternative facility to house residents for at least 72 hours in case of evacuation. Policies now include detailed staff and management assignments for communication with residents, families, staff, and external service providers. The revised policy will be completed by June 20, 2025, with staff training before reopening and prior to resident return. The updated policy is incorporated into the QAPI (QMP) program and will be reviewed monthly for 90 days. Monthly safety drills will be held, and documentation will be included in QAPI meeting notes. Resident Relocation and Protective Oversight:Agreements with other residences and local hotels are in place for emergency relocation. Lists of relocated residents will be maintained and updated in real time during any evacuation. Staff assignments include direct monitoring of resident safety and needs during relocation. I (Implementation and Monitoring)The Administrator or designee will review all fire alarm, elevator, and gas system inspection and repair records monthly to ensure immediate hazards are resolved and preventive measures are in place. A Life Safety Compliance Log has been created to track inspections, repairs, elevator planning, and plan review submissions. This log will be reviewed during monthly QAPI meetings. Johnson Control Inc.’s progress on fire panel plan review submissions will be monitored multiple times per week until final approval is obtained. The QAPI Committee will review life safety compliance and emergency preparedness quarterly and recommend additional corrective actions if needed. Staff will receive education and updates on emergency preparedness policies before reopening and regularly thereafter. Staff will be educated on how to contact resident families and emergency contacts during emergency situations. One on One House Rules and behavioral expression analysis will be conducted with all residents. Completion Dates:Fire alarm system repairs: Completed 5/13/2025Gas leak PoC implementation and monitoring: Ongoing as per separate PoCElevator evaluation and replacement plan: In progress and monitored monthlyEmergency policy revisions and staff training: Completion target 6/20/2025Ongoing monthly review and QAPI oversight: Implemented immediately and ongoingResponsible Party:Administrator or designee for overall implementation and monitoring of this plan. QAPI Committee for ongoing review and evaluation.
5/8/2025Licensure Complaint · ID ZMW0113 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A licensure complaint, prompted by by #CO39033, #CO39951 and #CO39953, was completed on 5/13/25. Deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0920Em Pr-Pol/Proc Em Pol/Proc-Min ReqS/S E▼
Findings
Based on observations, record review, and interview the residence failed to ensure that the residence's emergency policies included the circumstances and procedures to evacuate the premises, assignment of specific staff duties on each shift using triage to identify the most vulnerable residents, or agreements with other residences in the event of relocation of residents, affecting 54 current residents. (Cross-reference T1110, T2720)Specifically, the residence did not establish clear evacuation procedures. There is no predetermined system for communication with residents, families, staff and external providers, which could lead to confusion and delays in critical situations. Furthermore, the residence did not have signed written documents with other facilities or community agencies in case the residents needed to be relocated. This failure created an immediate jeopardy risk due to a lack of emergency preparedness procedures for all 54 current residents residing in the residence. On 5/9/25, the department directed the residence to provide written evidence that the risk had been removed. Finding include:ObservationsOn 5/8/25 at approximately 2:15 p.m., Resident #1 was observed running up and down the street, visibly agitated and crying. On 5/8/25 at approximately 2:30 p.m., the local police department and fire department showed up and talked with Resident #1 on the corner of the street adjacent to the residence. On 5/8/25 at approximately 5:00 p.m., during the onsite visit, the residence staff were visibly upset and tearful. Subsequently, the residents became agitated, and expressed fear. On 5/9/25 at approximately 9:30 a.m., during the onsite visit, the administrator did not delegate his staff to leave the office space to engage with residents to help with deescalation and personal engagement with the residents who were fearful of being evacuated. On 5/9/25 at approximately 6:30 p.m., Resident #7 had left the residence and went to a local shelter. Record ReviewOn 5/8/25 at approximately 12:15 p.m., the emergency preparedness book was requested. However, the book did not have clear evacuation procedures, predetermined system for communication with residents, families, staff and external providers and the residence did not have signed written documents with other facilities or community agencies in case the residents needed to be relocated. InterviewsOn 5/8/25 at approximately 11:15 a.m., the state fire authorities stated that the building was not safe due to multiple gas leaks and the building needs to be evacuated. On 5/8/25 at approximately 1:00 p.m., the owner stated that he had arrangements with a couple facilities including a hotel in the case of an emergency evacuation. On 5/8/25 at approximately 4:30 a.m., Resident #1 stated that he was scared that the residence was going to explode because of the gas leaks and that is why he was calling emergency services and running up and down the street. He further mentioned that he smelled the gas. On 5/9/25 at 1:30 p.m., the administrator stated that the residence did not have placement secured for all of their residents. The placement that the residence had nearby fell through along with the hotel. The residence did not have any further contracted residences that could relocate the residents without the department's help. The administrator acknowledged that the emergency plan was not effective and lacked critical components of communication, staff assignments and transportation. On 5/9/25 at approximately 6:30 p.m., the administrator stated that he was not aware that Resident #7 had left the residence and went to a shelter. Immediate Jeopardy Risk - Written Evidence, Immediate Correction The investigation established that the findings above placed the 54 current residents at immediate jeopardy risk for the residence's failure to have emergency preparedness procedures in place. Additionally, the residence did not have a clear evacuation procedure. There was not a predetermined system forcommunication with residents, families, staff and external providers. Furthermore, the residence did not have signed written documents with other facilities to relocate residents in case of an evacuation. The residence was directed to provide the department with written evidence that the risk had been removed. Part 3.13 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 5/8/25 at 8:46 p.m., the administrator submitted written evidence that read in pertinent part: protocols will be put in place. Fire drills will happen every month including staff meetings to go over procedures. Every new staff member will be walked through the procedures and will be present at the next scheduled fire drill. If an evacuation occurs, residents will be relocated to Havana Tower in which we have a contract with. If they can not accommodate all the residents we will provide hotel rooms for the rest of the displaced residents. On 5/9/25 evacuation for all residents was initiated until the emergency situation with the gas leaks has been resolved and inspection allows for the safe return of the residents.
Plan of correction · submitted by the facility
(Cross-reference to POC for tags 1110, 2720)Deficiency:The residence failed to ensure emergency preparedness policies included clear evacuation procedures, assignment of staff duties during an emergency, triage procedures for identifying the most vulnerable residents, and signed agreements with other facilities for relocation. This failure placed the 54 current residents at immediate risk in the event of an emergency evacuation. 3. Corrective Action Plan:Immediate Correction (Already Implemented):On 5/9/25, the residence initiated evacuation of all residents to ensure their immediate safety during the gas leak emergency. Residents were relocated to other assisted living facilities and skilled nursing facilities. On 5/8/25, the administrator submitted a immediate jeopardy remediation plan to CDPHE outlining initial corrective actions. Root Cause Analysis (QAPI Element):Root Cause: The residence did not have a comprehensive emergency preparedness plan that addressed all required elements (evacuation procedures, staff assignments, triage, communication systems, and relocation agreements). Contributing Factors: Lack of formal policy updates; insufficient staff training and awareness of emergency responsibilities; no systematic review of agreements with relocation sites. Systemic Corrective Actions (Long-term Fix):Policy Revision and Written Agreements:The facility will revise their emergency policies to include clear evacuation procedures and a signed agreement with an assisted living facility or multiple facilities for residents to go to for at least 72 hours in case of an evacuation. The updated policy will also include specific tasks assigned to staff and management concerning communication with residents, families, staff members, and any external service providers or case managers working with residents. This policy will be completed by June 20, 2025, and staff will be trained on emergency preparedness when staff is allowed to return to the facility. These updated policies will ensure that residents have safe relocation options and that staff has clearly defined roles during an emergency. Staff Training:All staff will receive retraining on the revised Emergency Preparedness Plan as soon as they are permitted to return to the facility. Staff roles and responsibilities will be documented and reinforced through ongoing training. Resident and Family Communication:Residents and families will be informed of the updated policies, relocation plans, and contact information for external service providers in the event of an emergency. The plan will include who among staff members is responsible for this communication. Relocation Agreements:The facility has secured a formal signed agreement with:Havana TowerLocal hotels as overflow sites, with written documentation in place. Other, alternative sites will be contacted for formal agreements. Copies of these agreements will be kept in the Emergency Preparedness binder and reviewed annually. Monitoring and Performance Improvement:The facility will incorporate this revised emergency preparedness policy into their Quality Management Program (QMP) and review it each month for 90 days to ensure effectiveness and compliance. Facility will hold monthly safety drills and provide documentation to be included in the QMP meeting notes. The QAPI Committee will review outcomes of drills and staff compliance monthly. The Administrator will conduct quarterly audits of emergency preparedness policies, staff training records, and relocation agreements to ensure sustained compliance. Resident and family feedback will be solicited after drills and real events to identify additional opportunities for improvement. Findings and trends will be discussed in QAPI meetings to ensure continuous quality improvement. 4. Completion Date:All immediate corrective actions and staff retraining will be completed by: June 20, 2025Ongoing monitoring and QAPI reviews effective as of: 5/13/255. Responsible Party:AdministratorQAPI Committee: Oversightand continuous quality improvementWe acknowledge that these corrective actions are fully implemented or in progress with a clear timeline and that the immediate jeopardy risk has been removed.
1110Res Care Srvs-Min Srvs Res AgrS/S E▼
Findings
Based on observation, record review, and interview, the residence failed to either directly or indirectly provide protective oversight, personal services and a physically safe and sanitary environment, affecting 54 current residents. (Cross-reference T920, T2720)Specifically, on 5/8/25 the residence's fire panel read there was trouble with the system, affecting the smoke detectors throughout the entire residence. Therefore, the smoke detectors were ineffective and would not have sent an accurate signal to the fire panel and its monitoring system to set off the residence's alarm in the event of smoke or fire. The residence also had a significant gas leak issue where gas odor could be smelt throughout the residence. On 5/8/25, the department directed the residence to provide written evidence that the risk had been removed. Additionally, a representative from the local fire authority (LFA) stated that the residence had never had their fire panel tested or inspected hence it had no approval from the LFA. Lastly, the residence's elevator had currently been non operational to the residents with physical impairments. This failure created an immediate jeopardy risk due to a lack of emergency preparedness procedures for all 54 current residents residing in the residence. On 5/9/25, the department directed the residence to provide written evidence that the risk had been removed. Findings include:1. Protective Oversight and Safe EnvironmentOn 5/8/25 at approximately 1:00 a.m., an environmental tour was conducted. The tour found that the fire panel was located on the south entrance of the residence, and the screen read: "Trouble". The fire panel was found to be non permitted or ever tested and was not fully functional. The fire alarm would sound when detecting smoke but would signal the wrong room of where the smoke was originating from. Hence the panel had a faulty system. The smoke detectors in the basement were not connected to the ceiling but dangling from the connection wires. The basement also had a significant amount of gas build up with a defining smell. The LFA had then placed the residence on fire watch every 15 minutes until the system could be resolved. On 5/8/25 at approximately 2:00 p.m., the LFA along with the local fire department (LFD) had the utility company out to the residence to turn off the gas to the building until the system could be tested and or fixed. The residence had a plumbing company out to test the gas system to determine the amount of gas leaks within the building. The plumbing company determined there were roughly 15 gas leaks within the piping system, from the street of the residence into their boiler room, within the boiler system. The plumbing company stated the gas would need to remain shut down until the system could be fixed. This led to the residence having no heat or running hot water or a way to cook for its residents. On 5/8/25 at approximately 2:15 p.m., while the system was being tested Resident #1 had been very agitated and ran down the street of the residence yelling and stating he was calling emergency services. When emergency services arrived Resident #1 stated he had been scared due to the smell of gas. The residence and the staff had been unaware Resident #1 had been agitated over the situation. On 5/8/25 at approximately 2:30 p.m., the LFA stated per the LFD the residence's elevator had been having operational issues for the past two years and that it would need to be replaced in order to function properly. The LFA stated the residences elevator was currently not working and residents with physical impairments were forced to take the stairs to reach the upper levels of the residence. The LFA also stated the residence's current elevator would not function properly during an emergency situation and the fire door needing to be held open would block the egress path. On 5/8/25 at approximately 2:30 p.m., the LFA stated that the residence's emergency rating scores for its residents were rated impractical, meaning the amount of assistance needed for residents to evacuate the building safely in the event of an emergency. Hence the need for a fire suppression system needing to be installed within the residence. Immediate Jeopardy Risk - Written Evidence, Immediate CorrectionThe investigation established that the findings above placed 54 current residents at immediate jeopardy risk for smoke inhalation and burn injury in the event of a fire for not having a fully functioning fire alarm system. The residence was directed to provide the department with written evidence that the risk had been removed. Part 3.13 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 5/8/25 at 7:40 p.m., the owner and operator submitted written evidence that read in part that the residence would continue to conduct fire watch every 15 minutes and that a third party company would be out to the residence to take over that fire watch to ensure the safety of its residents. The residence would also supply extra blankets to the residents as the building would be without heat for the night due to the gas being shut off. The evidence also included a written contract with another residence in case residents needed to be evacuated. If there were not enough rooms the residence would place residents in a local hotel where staff would continue care and administer medications to the residents. It also stated that if residents were to leave the residence or have left the residents to go with family, that list of residents would be provided. On 5/9/25 evacuation for all residents was initiated until the emergency situation with the gas leaks has been resolved and inspection allows for the safe return of the residents.
Plan of correction · submitted by the facility
(Cross-reference to POC for T920, T2720)Q (Issue/Deficiency)The facility failed to provide protective oversight, personal services, and a physically safe and sanitary environment, affecting 54 current residents. Specifically:The fire panel was not fully functional, displaying a “trouble” code, never tested, and not programmed correctly to accurately locate alarms. Smoke detectors were inoperative or hanging loose, compromising fire detection. The gas system had multiple leaks at every joint, resulting in dangerous gas buildup throughout the building. The elevator was inoperable, forcing residents with physical impairments to use stairs and creating a serious evacuation hazard. Emergency evacuation policies were not adequate, resulting in an immediate jeopardy situation for all 54 current residents. A (Analysis/Root Cause)The facility did not have a robust quality management process in place to verify:Proper maintenance, inspection, and documentation for the fire alarm system and elevator. Routine gas system inspections and preventive maintenance. Comprehensive emergency evacuation policies and training. The lack of a coordinated environmental safety and life safety plan led to serious hazards and immediate jeopardy to the health and safety of residents. P (Plan/Actions)Fire Alarm System Repairs:Integrity Fire Services has repaired the fire alarm panel, reprogrammed the system for accurate alarm location, and replaced/reinstalled missing or damaged fire alarm strobes and heat detectors. Johnson Control Inc. is contracted to prepare and submit the required plans review documentation for the fire alarm panel to the state Life Safety Plan Review database. The repairs were completed and tested on 5/13/2025. Gas Leak Resolution:The gas leak deficiency and corrective actions are fully addressed in a separate Plan of Correction (Deficiency: Facility failed to maintain gas piping in accordance with NFPA 54). That PoC includes repairs, inspections, staff education, and updated Gas System Maintenance Policy. The gas system was repaired by Blue Sky Plumbing on 5/13/2025, passed City of Denver inspection on 5/14/2025, and the updated policy will be implemented upon reopening. Staff will be trained by 6/10/2025. Ongoing monitoring and staff education are included in that plan. Elevator Repairs and Resident Admissions:The elevator is nearly 100 years old and cannot be simply repaired. The facility is currently weighing options for major repair versus complete replacement. In the interim, LGH will ensure that no residents are admitted who cannot quickly and efficiently move up and down stairs to maintain safety and evacuation capacity. Elevator options will be tracked in the Life Safety Compliance Log and reviewed monthly during QAPI meetings. Emergency Preparedness and Evacuation Policies:The facility has revised emergency policies to include clear evacuation procedures, as well as a signed agreement with an alternative facility to house residents for at least 72 hours in case of evacuation. Policies now include detailed staff and management assignments for communication with residents, families, staff, and external service providers. The revised policy will be completed by June 20, 2025, with staff training before reopening and prior to resident return. The updated policy is incorporated into the QAPI (QMP) program and will be reviewed monthly for 90 days. Monthly safety drills will be held, and documentation will be included in QAPI meeting notes. Resident Relocation and Protective Oversight:Agreements with other residences and local hotels are in place for emergency relocation. Lists of relocated residents will be maintained and updated in real time during any evacuation. Staff assignments include direct monitoring of resident safety and needs during relocation. I (Implementation and Monitoring)The Administrator or designee will review all fire alarm, elevator, and gas system inspection and repair records monthly to ensure immediate hazards are resolved and preventive measures are in place. A Life Safety Compliance Log has been created to track inspections, repairs, elevator planning, and plan review submissions. This log will be reviewed during monthly QAPI meetings. Johnson Control Inc.’s progress on fire panel plan review submissions will be monitored multiple times per week until final approval is obtained. The QAPI Committee will review life safety compliance and emergency preparedness quarterly and recommend additional corrective actions if needed. Staff will receive education and updates on emergency preparedness policies before reopening and regularly thereafter. Completion Dates:Fire alarm system repairs: Completed 5/13/2025Gas leak PoC implementation and monitoring: Ongoing as per separate PoCElevator evaluation and replacement plan: In progress and monitored monthlyEmergency policy revisions and staff training: Completion target 6/20/2025Ongoing monthly review and QAPI oversight: Implemented immediately and ongoingResponsible Party:Administrator or designee for overall implementation and monitoring of this plan. QAPI Committee for ongoing review and evaluation.
2720In Env-Smkng CCIAAS/S E▼
Findings
Based on observation and interview, the residence failed to comply with the Colorado Clean Indoor Air Act at Sections 25-14-201 through 25-14-209, C.R.S., affecting 54 current residents. (Cross-reference T920, T1110)Specifically, the residence did not maintain the Colorado Clean Indoor Air Act and residents were not smoking 25 feet from the residence. The residents were also smoking marijuana throughout the residence's property. The residence also had two enclosed smoking areas attached to the building where residents regularly smoked. Multiple residents were found smoking cigarettes and marijuana inside their bedrooms. Additionally, the residence had a gas leak. This failure created an immediate jeopardy risk of harm to all 54 current residents residing in the residence. Findings include:ObservationsOn 5/8/25 at approximately 10:45 a.m., during an environmental tour multiple residents were smoking cigarettes and marijuana in designated non-smoking areas of the residence. These areas included an upper balcony accessible only through specific residents' bedrooms, a wraparound balcony, resident rooms and throughout the residence. On 5/8/25 at approximately 11:15 a.m., during an environmental tour it was observed that the residence had two designated enclosed smoking areas that were attached to the inside of the building, in which residents smoked cigarettes throughout the day. On 5/8/25 at 12:07 p.m., an unidentified resident was smoking marijuana in his room and set the fire alarm off. The resident had cigarette butts and half used joints throughout his room. On 5/8/25 at approximately 12:30 p.m., three unidentified residents were smoking cigarettes on the front porch adjacent to the front door while it was propped open. On 5/8/25 at 4 p.m., an unidentified resident walked down the main set of stairs in the residence smoking a cigarette. On 5/9/25 at approximately 9:00 a.m., during an environmental tour it was observed that multiple residents were smoking cigarettes less than 25 feet from the front door of the residence, they also were throwing their cigarette butts directly on the ground. On 5/9/25 at approximately 10:30 a.m., an unidentified resident was sitting next to the front door, smoking a cigarette beside another unidentified resident who was on oxygen. On 5/9/25 approximately 11:30 a.m., during an environmental tour a strong odor of marijuana was smelled throughout the second and third floors of the residence. On 5/9/25 approximately 1:30 a.m., during an environmental tour two unidentified residents were sitting on the sidewalk outside the residence, smoking a joint of marijuana. On 5/9/25 at 3:51 p.m., during an environmental tour, a strong odor of marijuana was smelled on the second floor but intensified on the third floor. On 5/9/25 at 7:20 p.m., during an environmental tour a candle was burning in a bedroom after the residents had been evacuated. InterviewsOn 5/8/25 at approximately 11:00 a.m., the state fire authorities stated that he had seen cigarette butts inside and outside of the residence including in the basement. On 5/8/25 at approximately 11:10 a.m., Staff #3 stated that staff do not monitor the residents while they are smoking. On 5/8/25 at approximately 11:15 a.m., the state fire authorities stated that the designated smoking area that is located on the west side of the residence did not meet code for a designated smoking area. On 5/9/25 at approximately 10:30 a.m., the administrator acknowledged that he was aware that the residents were not smoking 25 feet from the entrance from the building. He further mentioned that he had been aware that residents were smoking in their rooms. On 5/9/25 at 3:51 p.m., the health and wellness director stated that Resident #6 had been smoking marijuana in his bedroom and that is why there was such a strong odor in the hallways. Immediate Jeopardy Risk - Written Evidence, Immediate CorrectionThe investigation established that the findings above placed the 54 residents at immediate jeopardy for not maintaining the Colorado Clean Indoor Air Act which increased the likelihood of serious adverse outcomes or criminal charges. With the building having multiple gas leaks, residents smoking cigarettes and marijuana throughout the residence, this puts the residents at a significant risk. The residents were directed to provide the department with written evidence that the risk had been removed. Part 3.13 of the Chapter VII regulations require residences to immediately correct the circumstances that gave rise to the immediate jeopardy situation. On 5/8/25 at 8:46 p.m., the administrator submitted written evidence that read in pertinent part: The residence would be doing 30 minute smoking checks throughout the residence. The smoking checks will be documented and signed for every shift. The residence would also have a third party company who would be doing 15 minute fire checks throughout the residence.
Plan of correction · submitted by the facility
(Cross-reference T920, T1110)Q (Issue/Deficiency)Based on observation and interviews, the residence failed to comply with the Colorado Clean Indoor Air Act at Sections 25-14-201 through 25-14-209, C.R.S., affecting all 54 current residents. Residents were observed smoking cigarettes and marijuana indoors, on balconies and porches adjacent to entryways, and within 25 feet of building entrances. Smoking was also noted in resident bedrooms, hallways, and balconies, including areas directly connected to the residence. These violations placed all residents at immediate jeopardy for serious harm, especially in the context of the facility’s prior gas leaks, which created a high risk of fire and injury. A (Analysis/Root Cause)Residents were not consistently following smoking restrictions and engaged in smoking indoors, on balconies, and within 25 feet of entryways. Staff did not consistently monitor resident smoking behaviors or enforce smoking restrictions. Vendors and contractors had also contributed to smoking in non-designated areas, further compromising safety. The residence’s smoking policy did not provide clear procedures or staff education to ensure compliance with the Colorado Clean Indoor Air Act and Life Safety Code 101. The presence of a gas leak significantly compounded the risk of immediate harm during the identified period. P (Plan/Actions)Resident Behaviors:Conduct individualized assessments of residents’ smoking habits and cognitive understanding of the facility’s smoking restrictions and Colorado Clean Indoor Air Act. Provide education to residents on the dangers of smoking indoors and on balconies, focusing on fire hazards and health risks to themselves and others. Require residents to sign an updated smoking waiver and agreement to comply with the House Rules and Colorado Clean Indoor Air Act upon readmission. Vendor/Contractor Compliance:All vendors and contractors will sign an attestation agreement confirming that they will not smoke on the property before being permitted entry. Any vendor or contractor who violates this agreement will be immediately removed from the premises and prohibited from future work at the residence. Staff and Resident Education:Conduct education sessions for staff and residents about the no-smoking policy, associated hazards, and regulatory requirements. Use visual aids and interactive discussions to reinforce that smoking indoors creates immediate safety and health risks, particularly in the presence of gas leaks or other hazards. Incorporate this training into new hire orientation and quarterly safety updates for staff. Policy and Procedure Updates:Revise the smoking policy to clarify that smoking is permitted only in designated outdoor areas at least 25 feet from all entryways. Clearly document that failure to comply may result in a 30-day notice of discharge, in line with facility policies and regulatory requirements. Update the emergency preparedness policy to emphasize the increased risk of smoking violations in the context of fire safety and hazardous conditions like gas leaks. Immediate Jeopardy Correction and Monitoring:Initiated immediate 30-minute smoking checks throughout the residence, documented and signed for every shift. Contracted a third-party company to conduct 15-minute fire checks throughout the building to detect any smoking violations or fire hazards. Implemented these checks as of 5/8/2025 and will continue until a formal reopening plan is approved. Developed a Smoking Compliance Audit Log to document findings from these checks and to ensure prompt corrective actions. These logs will be reviewed during monthly QAPI meetings to ensure sustained compliance and immediate corrective actions if violations are identified. Environmental Improvements:All enclosed smoking areas attached to the residence have been closed to residents and staff. Signage has been posted at all entryways and designated outdoor smoking areas to reinforce smoking restrictions and safe distances. Staff will monitor these designated outdoor smoking areas to ensure they remain at least 25 feet from the building entrance. I (Implementation and Monitoring)The Administrator or designee will ensure all staff, residents, and vendors have signed the updated smoking policies and waivers upon resident readmission, staff rehiring, and vendor entry upon reopening. Smoking audits will be conducted three times per shift to ensure there is no evidence of smoking in non-designated areas, and the results will be documented and reviewed during monthly QAPI meetings. Staff and resident education will be conducted prior to reopening and integrated into ongoing training. Signage will remain posted in compliance with the Colorado Clean Indoor Air Act. The QAPI Committee will review smoking compliance quarterly, using data from the Smoking Compliance Audit Log to identify any trends or additional corrective actions needed. Any identified noncompliance will be addressed promptly, including reassessment of resident agreements and immediate discharge processes if necessary. Weekly QMP meetings with consultant support. Topics will be three pillars:Physical plant ( Fire panel daily review for 30 days and then biweekly then weekly, wires and smoke detectors included)Smoking area- Staff will have assigned walk and document program, residents will have an increase of individual and/or group community and resident engagement. All employees and contractors etc.- no smoking policy signature and enforcement. Completion Dates:Resident, staff, and vendor education and attestation agreements: Before reopening and ongoing thereafterPolicy and procedure updates: 6/10/2025Signage posted: 6/10/2025Smoking audits implemented: In place as of 5/8/2025 and ongoingFull implementation of smoking compliance plan: 6/10/2025Responsible Party:Administrator or designee for implementation, monitoring, and oversight of corrective actions and ongoing compliance. The QAPI Committee for oversight and review of audit data and effectiveness of the plan.
9/5/2024Revisit: Licensure Complaint · ID FYJ512No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A revisit survey was completed on 9/05/24 for all previous deficiencies cited on 7/01/24. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
9999Final observationsSurveyor note▼
Findings
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Plan of correction
The state did not require a plan of correction for this citation.
Reportable Occurrences
8 records9/17/2024Missing Person · ID 24230425008Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 9/17/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a missing client. During the course of the investigation the healthcare entity conducted a search and interviewed staff and family as the client was with their family at the time they were reported missing. The police were notified, and the client walked into the facility on their own after being missing for 26 hours. The client was educated to communicate with their family and staff when wanting to leave. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 3/13/2025 · released to the public 3/20/2025.
8/20/2024Missing Person · ID 24230425007Reported on time: Yes▼
Occurrence summary
SUMMARY FINDINGS: On 8/21/24 resident (A) was identified as missing around 4:00 p.m. Staff last saw them around midnight on 8/20/24. After a search was conducted his whereabouts were unknown. Staff notified the police. Resident (A) returned to the facility after 28 hours, without any concerns. The facility investigation concluded Resident (A) left the facility without signing out or notifying staff. To help prevent a recurrence, staff implemented safety checks for Resident (A) and he was educated to sign in and out of the facility. Mental health appointment scheduled to assist with any unwarranted behaviors.
DEPARTMENT FINDINGS:In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site review of this reportable event submitted by the agency/facility. This public summary is based on investigative findings provided by the licensed entity to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence event will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 1/17/2025 · released to the public 1/27/2025.
8/11/2024Physical Abuse · ID 24230425006Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 8/11/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation the healthcare entity ensured the clients were separated before the police were notified. Client (A) and (B) were in a physical altercation after a verbal, resulting in Client (A) sustaining an injury requiring stitches at the hospital. Client (A) was placed on a behavioral contract for causing the event as they accepted full responsibility for escalating the event. Both clients were spoken to regarding de-escalating situations that occur. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/28/2025 · released to the public 5/5/2025.
5/31/2024Missing Person · ID 24230425004Reported on time: Yes▼
Occurrence summary
SUMMARY FINDINGS: On 5/31/24 Resident (A) left the facility to go to an external appointment and did not return to the facility as expected. Staff notified the police after a search was conducted and his whereabouts were unknown. Resident (A) returned to the facility after five days, without any injury. The facility investigation concluded Resident (A) is allowed to go into the community and he did after his appointment, however failed to communicate with the facility during his duration of leave. To help prevent a recurrence, Resident (A) was educated on notifying staff for extended stay and making sure he signed in and out of the facility according to the policy in place.
DEPARTMENT FINDINGS:In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site review of this reportable event submitted by the agency/facility. This public summary is based on investigative findings provided by the licensed entity to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence event will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 1/9/2025 · released to the public 1/16/2025.
3/1/2024Missing Person · ID 24230425003Reported on time: Yes▼
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 3/1/24 resident (A) was identified missing after not being seen for more than eight hours. Resident (A) was given medications for the last time the previous night and was at risk to self. His location was not found after a search was conducted. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, and case manager. The case manager notified the facility five days later the resident was at a homeless shelter in another state. Resident (A) is awaiting money to return to Colorado. The facility investigation concluded the resident is allowed to go into the community, however he failed to communicate with the facility. To help prevent a recurrence, if resident (A) does return to the facility the team will work with his mental health provider on a more secure plan for his safety.
DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 11/25/2024 · released to the public 12/2/2024.
2/8/2024Missing Person · ID 24230425002Reported on time: Yes▼
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 2/8/24 resident (A) in his 50s left a note in his room he was moving with his girlfriend. A search was conducted and his whereabouts were unknown. He was identified to be at risk adult. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, case manager and physician. The note was found by staff member (1) while passing medications. Multiple attempts were made to locate resident (A). Resident (A) was able to go into the community prior to this event. Resident (A) who has mental health illnesses was found two and half days later and transported to a hospital for a psychiatric evaluation pending placement. The facility investigation concluded staff acted according to their policies when the note was found. To help prevent a recurrence, when resident (A) is due to return he will be reassessed for mental health interventions and educated on policies.
DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 11/19/2024 · released to the public 11/26/2024.
1/5/2024Missing Person · ID 24230425001Reported on time: Yes▼
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 1/4/24, male resident (A) in his 50s was identified as missing. He was not an at risk adult however, his whereabouts were unknown for three days. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police and case manager. The facility checked numerous locations searching for resident (A). He was eventually found at a local hospital. His hospitalization reason was unknown and he was unavailable for an interview. The facility investigation concluded resident (A) left the facility without telling any staff or signing out. To help prevent a recurrence, when resident returns to the facility, staff will monitor his room periodically and act quickly in case of an elopement by resident (A). Resident (A) will be educated on signing in and out of the facility.
DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 11/13/2024 · released to the public 12/26/2024.
5/1/2023Missing Person · ID 23230425001Reported on time: No▼
Occurrence summary
DESCRIPTION OF OCCURRENCE:
On 5/1/23 housekeeper (1) went to clean the room of a male resident (A) in his 40s and they found his key on top of his dresser along with a note that stated he had decided to move to Las Vegas. His whereabouts were unknown after a search was conducted.
FACILITY / AGENCY ACTION:
The facility conducted an internal investigation and notified the police, case managers, physician and his administrator at his financial trust. Resident (A) was found on 5/4/23 in Colorado Springs and taken to the local hospital for an evaluation. He was then transferred to another hospital the same day for a mental health hold. There is no documentation for resident (A) to hold him at the facility and he had a history of elopements. The facility investigation concluded resident (A) left the facility and did not let staff know his intentions prior to leaving. Resident (A) did return to the facility on 5/11/23 and the team worked with him. To help prevent a recurrence changes were made to resident (A)s medications after they were reviewed. Staff would monitor resident (A).
DEPARTMENT FINDINGS:
In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed.
The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 9/26/2023 · released to the public 9/26/2023.