8
Inspections
8
Deficiencies
0
Actual Harm or Above
19
Occurrences
July 17, 2025
Last Inspection
S/S A/B Minimal potential
The most recent inspection of CHATEAU DES MONS CARE AND ASSISTED LIVING on record is dated July 17, 2025. Across 8 published inspections, state surveyors cited 8 deficiencies, none of which reached the actual-harm level.
Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.
Provider Information
Status
Active
Facility Type
Assisted Living Residence/Alternative Care Facility (Medicaid)
Administrator
Boyles, Edward
Owner
MARION HEALTH ASSOCIATES, INC.
Phone
(303) 781-5865
Payor Source
Medicaid, Private Pay
City
ENGLEWOOD
ZIP
80113-2920
Inspections & Citations
8 inspections · 8 deficiencies7/17/2025Licensure Complaint · ID JGHC11No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A certification complaint, prompted by #CO40622, was completed on 07/17/2025. Zero deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
7/17/2025Licensure Complaint · ID ZSEK11No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A licensure complaint, prompted by #CO40621, was completed on 07/17/2025. Zero deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
8/6/2024State Certification Complaint · ID 6BQN11No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A certification complaint, prompted by #CO36986, was completed on 8/6/24. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
8/6/2024Licensure and Licensure Complaint (Combined) · ID 625R11No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A licensure complaint, prompted by #CO36984, was completed on 8/6/24. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
3/6/2024Revisit: CHOW and Licensure (Re-licensure) and Licensure Complaint (Combined) · ID BO3K12No deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A revisit survey was completed on 3/6/24 for all previous deficiencies cited on 11/30/23. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
9999Final ObservationsSurveyor note▼
Findings
Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Plan of correction
The state did not require a plan of correction for this citation.
3/6/2024Revisit: State Certification and State Certification Complaint (Combined) · ID ULUD12No deficiencies▼
0000Initial commentsSurveyor note▼
Findings
A revisit survey was completed on 3/6/24 for all previous deficiencies cited on 11/30/23. The facility is in compliance with all deficiencies that were cited.
Plan of correction
The state did not require a plan of correction for this citation.
11/28/2023CHOW and Licensure (Re-licensure) and Licensure Complaint (Combined) · ID BO3K116 deficiencies▼
0000Initial CommentsSurveyor note▼
Findings
A relicensure survey with complaint #CO34309. Deficiencies were cited. A change of owenership occured on 11/30/23.
Plan of correction
The state did not require a plan of correction for this citation.
0610Prsnnl-Crmnl HX Rcrd ChcksS/S B▼
Findings
Based on observation, record review and interview, the residence failed to ensure that staff members and volunteers are of good moral and responsible character by requesting prior to staff hire, a name-based criminal history record check conducted by the Colorado Bureau of investigation (CBI) for each prospective staff member, for three of three sample staff (#1-#3) affecting 44 current residents. Findings include:a. Personnel files for Staff #1-#3 were provided and revealed the following:Staff #1 was hired on 10/31/23 and had a name-based criminal history record check completed on 11/28/23Staff #2 was hired on 10/21/21 and had a name-based criminal history record check completed on 10/17/23. Staff #3 was hired on 10/19/22 and had a name-based criminal history record check completed on 10/26/22.c. The staff schedule from 10/27/23 to 11/25/23 read as follows:Staff #1 worked at the residence on 11/9, 11/10, 11/13, 11/14, 11/15, 11/16, 11/17, 11/20, 11/21, 11/22, 11/23, and 11/24/23. Staff #2 worked at the residence on 10/27, 10/28. 10/30, 11/1, 11/2, 11/3, 11/4, 11/6, 11/7, 11/8,11/9, 11/10, 11/11, 11/13, 11/14, 11/15, 11/16, 11/17, 11/18, 11/20, 11/21, 11/22, and 11/23/23. Staff #3 worked at the residence on 10/27,10/31, 11/1, 11/2, 11/3, 11/4, 11/7, 11/8, 11/9, 11/10, 11/13, 11/14, 11/15, 11/16, 11/17, 11/18, 11/21, 11/22, 11/23,11/24, and 11/25/23. d. Interviews revealed the following:On 11/28/23 at 3:08 p.m., the wellness director stated she was responsible for maintaining the personnel files. She stated she previously had not completed CBI criminal history record checks however, after their last audit, she conducted CBI reports on all staff. On 11/28/23 at 4:27 p.m., the administrator acknowledged criminal record history checks were required to be completed through the CBI for all staff prior to the hire date. He stated there was a misstep in the hiring process and the residence was in the process of fixing the error.
Plan of correction · submitted by the facility
Resident Specific: No specific residents identified. Identification of Others: All residents have the potential to be affected. The WD audited the 3 staff files identified by 12/18/23. The CBI was run for all 3 staff prior to the survey and are in their files. The WD audited 5 staff files by 12/18/23 and no new issues related to CBI checks were identified. Systems and Measures: The ED gave a written in-service to the WD and HR regarding the required documents needed prior to hiring someone by 12/18/23. Monitoring: The WD or designee will audit staff files to ensure a CBI check was completed prior to hire. The WD will audit 3 employee files per week x 4 weeks and then 1 employee file per week x 8 weeks. Any new hires will be included in that weekly audit they were hired. Issues and successes will be discussed during the QMP meeting.
0664Prsnnl-Prsnnl Files RqS/S B▼
Findings
Based on observation, interview and record review, the residence failed to ensure staff files included qualified medication administration person (QMAP) certification documentation for three of three sample staff (#1-#3) affecting 44 current residents. Findings include:1. Observations On 11/28/23 at 7:30 a.m., Staff #1 prepared and administered medications to residents. 2. Record ReviewThe personnel files for Staff #1-#3 were reviewed and revealed Staff #1-#3's files did not contain documentation of QMAP certification. 2. InterviewsOn 11/28/23 at 7:30 a.m., Staff #1 stated she had been a QMAP for several years and stated she had just started at the residence a few weeks prior to the onsite visit. On 11/28/23 at approximately 2:45 p.m., the wellness director stated the personnel files should have contained the QMAP certification documentation for Staff #1-#3 as they were certified. Additionally she stated she was unsure why the staff files did not have the required documentation. On 11/28/23 at 4:27 p.m., the administrator stated he was unaware the QMAP training certifications were not in staff files and readily available.
Plan of correction · submitted by the facility
Resident Specific: No specific residents identified. Identification of Others: All residents have the potential to be affected. The WD audited the 3 staff files identified by 12/18/23. The QMAP certifications were printed and added to each file. The WD audited 5 staff files by 12/18/23. and no new issues related to QMAP certifications were identified. Systems and Measures: The ED gave a written in-service to the WD and HR regarding the required documents needed prior to hiring someone by 12/18/23. Monitoring: The WD or designee will audit staff files to ensure a QMAP certification is in the file. The WD will audit 3 employee files per week x 4 weeks and then 1 employee file per week x 8 weeks. Any new hires will be included in that weekly audit they were hired. Issues and successes will be discussed during the QMP meeting.
1430Med/Med Adm-Gen Rq Pract OrdrS/S A▼
Findings
Based on observation, interview and record review the residence failed to ensure that only medication that was ordered by a practitioner was prepared and administered to residents affecting one of three sample residents (#4). Findings include:1. Record ReviewResident #4 was admitted to the residence with diagnoses including schizoaffective disorder, bipolar disorder. The record for Resident #4 revealed the resident had three medications administered in which there was no evidence of a written practitioner's order as follows:b. The November 2023 medication administration record (MAR) read olanzapine 20 mg 1.5 tablets was administered once daily at bedtime from 11/21-11/27/23 in which there was no evidence of a written practitioner ' s order.c. The November 2023 MAR read apixaban 5 mg was administered twice daily from 11/21 p.m. -11/28/23 a.m., in which there was no evidence of a written practitioner's order. The November 2023 MAR read trihexyphenidyl HCL 3 mg tablet was administered three times daily from 11/21 p.m.-11/28/23 a.m., in which there was no evidence of a written practitioner's order. 2. ObservationDuring a medication audit on 11/20/23 at approximately 4:00 p.m., it was revealed trihexyphenidyl and olanzapine was in stock. 3. InterviewsOn 11/28/23 at 12:41 p.m., the wellness director stated she was not aware the orders the residence had used were not signed by a practitioner. On 11/28/23 at 4:27 p.m., the administrator stated he was unaware the residence was administering medications to resident #4 in which there was no signed practitioner's order.
Plan of correction · submitted by the facility
Resident Specific: One resident was identified. The facility obtained written and signed orders for Resident #4. Identification of Others: All residents have the potential to be affected. The WD audited 5 random resident charts to ensure that all medications being administered had a written signed order by 12/18/23. No other concerns identified. Systems and Measures: The WD gave a written in-service to the wellness staff regarding obtaining signed written orders prior to administering medications by 12/18/23. Monitoring: The WD or designee will audit resident charts to ensure that orders are present for all medications being administered. The WD will audit 3 resident charts per week x 4 weeks and then 1 resident chart a week x 8 weeks. Issues and successes will be discussed during the QMP meeting.
1466Med/Med Adm-Ordrs Ordr ClrfctnS/S A▼
Findings
Based on observation, interview and record review the residence failed to contact the authorized practitioner for clarification of any orders in which were unclear and obtain new orders in writing affecting one of three sample residents (#3). Findings include:1. The residence's undated resident agreement read in part: The residence agreed to provide medication administration services to residents. 2. Resident #3 was admitted to the residence on 9/28/22. A written practitioner's order, dated 10/30/23, directed the residence to administer prednisolone acetate ophthalmic suspension four times daily starting 10/19/23 for seven days; then three times daily for seven days (10/27-11/2/23); then two times daily for seven days (11/3-11/9/23) and then once daily for seven days (11/10-11/16/23). However, the medication administration record for November 2023 read prednisolone acetate was administered four times daily from 11/3-11/9/23; three times daily from 11/10-11/17/23; two times daily from 11/19-11/25/23 and once daily from 11/27 and 11/28/23. During a medication cart audit on 11/28/23 at approximately 4:30 p.m., prednisolone acetate revealed it was filled on 9/27/23 and 10/19/23. On 11/28/23 at 12:41 p.m., the wellness director stated there was an appointment set up with an external service provider; however, there was some miscommunication between the practitioner and the residence which resulted in some back and forth conversations which led to the surgery being delayed. The wellness director stated the residence did not have any other orders that what was provided for Resident #3. She stated the residence had struggled with the external service provider to provide orders each time the appointment had to be rescheduled and the external service provider did not provide them. On 11/28/23 at 4:27 p.m., the administrator stated he was aware the residence was required to clarify any orders incomplete or unclear. He stated he was not aware of the need for clarification of orders for Resident #3; however, he confirmed the orders for the eye drops should have been clarified.
Plan of correction · submitted by the facility
Resident Specific: One resident was identified. The facility obtained written and signed clarification orders for Resident #3. Identification of Others: All residents have the potential to be affected. The WD audited 5 random resident charts to ensure that all medication orders were clear and complete by 12/18/23. No other concerns identified. Systems and Measures: The WD gave a written in-service to the wellness staff regarding obtaining clarification orders for any incomplete or unclear orders by 12/18/23. Monitoring: The WD or designee will audit resident charts to ensure that there are no unclear or incomplete orders. The WD will audit 3 resident charts per week x 4 weeks and then 1 resident chart a week x 8 weeks. Issues and successes will be discussed during the QMP meeting.
1468Med/Med Adm-Ordrs Cmpy w/OrdrsS/S B▼
Findings
Based on observation, interview and record review, the residence failed to comply with authorized practitioner's orders associated with medication administration affecting two of three sample residents (#3, #4) and one former resident (#16). Findings include:1. The residence's undated resident agreement read in part: The residence agreed to provide medication administration services to residents. 2. Resident #4 was admitted to the residence with diagnoses including schizoaffective disorder, bipolar disorder. A written practitioner's order, dated 9/26/23, directed the residence to administer Lithium 300 mg twice daily. However, November 2023, Medication administration record (MAR) read Lithium 900 mg was administered from 11/21-11/27/23. A written practitioner's order, dated 9/26/23, directed the residence to administer levothyroxine 100 mcg once daily. However, November 2023 MAR read levothyroxine 75 mcg was administered from 11/1-11/6 and 11/22-11/28/23.3. Resident #3 was admitted to the residence on 9/28/22. A written practitioner's order, dated 9/28/22, directed the residence to administer calcium with vitamin D 600-400 units once daily. However, the November 2023 MAR read calcium with vitamin D 600-400 units two tablets were administered daily from 11/1-11/28/23. On 11/28/23 at 12:41 p.m., the wellness director stated she was not aware that the change order for Resident #3's mediation from one tablet to two tablets was not signed by the practitioner. On 11/18/23 at 4:23 p.m., the administrator stated he was not aware the residence was not in compliance with practitioner's orders for Residents #3 and #4. 4. Former Resident #16 was admitted to the residence on 3/31/18. A written practitioners order, dated 3/1/23, directed the residence to administer metoprolol tartrate tablet 12.5 mg by mouth twice daily. However, the January through March 2023 MARs read, the medication was not administered at 7:00 p.m., on 1/17, 1/20, 2/12, 2/13, 3/3, 3/10 and 3/17/23. A written practitioners order, dated 6/30/22, directed the residence to administer mirtazapine tablet 7.5 mg once daily at bedtime. However, the January through March 2023 MARs read, the medication was not administered on 1/17, 1/20, 2/12, 2/13, 3/3, 3/10 and 3/15/23. A written practitioners order, dated 3/1/22, directed the residence to administer acetaminophen 500 mg three times daily. However, the January through March 2023 MAR read, it was not administered at 7:00 p.m., on 1/17, 1/20, 2/12, 2/13, 3/3, 3/10 and 3/15/23. A written practitioners order, dated 03/01/22, directed the residence to administer Senna Tablet 8.6 mg once daily. However, the February through March 2023 MARs read, the medication was not given on 2/25 through 2/28 and 3/1 through 3/7/23. A written practitioners order, dated 3/7/23, directed the residence to administer fiber oral powder one tsp by mouth once daily. However, the March 2023 MAR read, the medication was not given on 3/7 through 3/16/23 due to reason not given. A written practitioners order, dated 11/15/22, directed the residence to administer Refresh Tears Solution instill two drops in both eyes twice daily. However, the March 2023 MAR read, the solution was not given at 4:00 p.m., on 3/10/23.
Plan of correction · submitted by the facility
Resident Specific: Three residents were identified. Resident #16 no longer lives at the facility. Resident #3 and #4. New signed written orders were received for resident #3 and #4. Identification of Others: All residents have the potential to be affected. The WD audited 5 random resident charts to ensure that all medications being administered matched the most up to date signed order in the chart by 12/18/23. The WD did an audit of the December MARS to ensure to check for holes in the MAR by 12/18/23. No other concerns identified. Systems and Measures: The WD gave a written in-service to the wellness staff regarding ensuring that the most up to date signed order is put into PCC to be administered by 12/18/23. Monitoring: The WD or designee will audit resident charts to ensure that the most current signed orders match the PCC orders. The WD will audit 3 resident charts per week x 4 weeks and then 1 resident chart a week x 8 weeks. The WD will audit the MAR for holes 3 times a week x 4 weeks and then 1 time a week x 8 weeks to ensure that there are no holes in the MAR. Issues and successes will be discussed during the QMP meeting.
1542Med/Med Adm-Med Strge LckdS/S B▼
Findings
Based on observation and interview, the residence failed to ensure medications were stored in a locked cabinet, cart or storage area when unattended by qualified medication administration persons or other licensed staff, affecting ten current residents. (#4, #6, #7 and #9-#15)Findings include:1. Residence PolicyThe residence medication administration agreement, dated 7/2023, read in part; all medication storage areas and carts were locked when not attended by a qualified staff member. 2. ObservationsOn 11/28/23 at approximately 7:40 a.m., Staff #1 prepared medication for Resident #6. She called the resident from the top floor of the residence over to the lower floor where the resident room was located. After the resident consumed their medications, Staff #1 took the resident into the room to administer lotion, she did not lock the medication cart before she walked away. On 11/28/23 at 8:19 a.m., Resident #7 walked by the unlocked med cart on the lower level of the residence. On 11/28/23 from 8:19 a.m. to 8:24 a.m., the medication cart was unlocked and unattended when Staff #1 came back to the medication cart to prepare medications for Resident #3. The medication cart contained medications for Residents #4, #7 and #9-#15. 3. InterviewsOn 11/28/23 at 4:27 p.m., the administrator stated the medication cart should have been locked when unattended by a QMAP and did not know it was left unlocked on the day of survey.
Plan of correction · submitted by the facility
Resident Specific: All residents have the potential to be affected. Identification of Others: The WD monitored the medication carts randomly 5 times to ensure that all medications were being stored securely by 12/18/2023. No new concerns were identified. Systems and Measures: The WD gave a written in-service to all QMAPS regarding proper medication storage on by 12/18/2023. Monitoring: The WD or designee will audit the med carts to ensure that meds are being stored correctly. The WD will audit the medication carts 5 a week x 4 weeks and then 3 times a week x 8 weeks. Issues and successes will be discussed during the QMP meeting.
9999Final ObservationsSurveyor note▼
Findings
The state listed this citation without publishing narrative text.
Plan of correction
The state did not require a plan of correction for this citation.
11/28/2023State Certification and State Certification Complaint (Combined) · ID ULUD112 deficiencies▼
0000Initial commentsSurveyor note▼
Findings
A recertification survey with complaint #CO34310 was completed on 11/30/23. A deficiency was cited.
Plan of correction
The state did not require a plan of correction for this citation.
0512Rts Mod DocumentS/S B▼
Findings
Based on observation, interview and record review the facility (residence) failed to develop and implement a rights modification affecting six of six sample participants (residents) (#4-#9). Findings include:1. Residence PolicyThe residence's undated Resident Rights policy read in part: Residents had the right to choices and decisions. 2. Observations:On 11/28/23 at approximately 7:05 a.m., a small group of residents were located outside in the secure outdoor courtyard, smoking. 3. Record ReviewA list of resident who smoked, provided by the wellness director read Residents #4-#6 smoked at the residence. a. Resident #4The record for Resident #4 contained a Smoking Evaluation, dated 7/5/23, which read in part: Resident #4 had cognitive loss, smoked morning, afternoon, evening and night. The assessment further read the resident did not keep smoking materials in his room for safety and was not able to smoke independently due to safety skills. However, the smoking assessment contained no evidence of unsafe smoking behavior. The record further read Resident #4 had a rights modification, dated 7/13/23, for placement in a secure environment; however, the record contained no evidence of a rights modification regarding Resident #4's right to make decisions and choices regarding their own schedules and activities. b. Resident #5The record for Resident #5 contained a Smoking Evaluation, dated 10/9/23 which read in part: Resident #5 had cognitive loss smoked morning, afternoon, evening and night. The assessment further read the resident did not keep smoking materials in his room for safety and was not able to smoke independently due to safety skills. However, the smoking assessment contained no evidence of unsafe smoking behavior. c. Resident #6The record for Resident #6 contained a Smoking Evaluation, dated 7/27/23 which read in part: Resident #6 had cognitive loss smoked morning, afternoon, evening and night. The assessment further read the resident did not keep smoking materials in his room for safety and was not able to smoke independently due to safety skills.d. Resident #7The record for Resident #7 contained a Smoking Evaluation, dated 1/18/23 which read in part: Resident #7 had cognitive loss smoked morning, afternoon and evenings. The assessment further read the resident did not keep smoking materials in his room for safety and was not able to smoke independently due to safety skills.e. Resident #8The record for Resident #8 contained a Smoking Evaluation, dated 10/24/23 which read in part: Resident #8 had cognitive loss smoked morning, afternoon, evening and night. The assessment further read the resident did not keep smoking materials in his room for safety and was not able to smoke independently due to safety skills. However, the smoking assessment contained no evidence of unsafe smoking behavior. f. Resident #9 The record for Resident #9 contained a Smoking Evaluation, dated 8/18/23 which read in part: Resident #9 had cognitive loss smoked morning, afternoon and evenings. The assessment further read the resident did not keep smoking materials in his room for safety and was not able to smoke independently due to safety skills. However, the smoking assessment contained no evidence of unsafe smoking behavior. 4. InterviewsOn 11/28/23 at 11:45 a.m., Resident #4 stated he was able to smoke at certain times, 7:00 a.m, 11:00 a.m., 4:00 p.m., and 7:00 p.m. He also stated a caregiver would go outside with the residents who smoke. On 11/28/23 at 3:23 p.m., Resident #6 stated she would like to smoke two cigarettes during smoke breaks but only certain staff let her do that. On 11/28/23 at 3:23 p.m., Resident #7 stated he would like to smoke more often. He also stated that the staff hold his cigarettes and bring them outside for them. On 11/28/23 at 3:40 p.m., the wellness director stated the residence kept resident cigarettes and lighters until it was time (7:00 a.m., 11:00 a.m., 4:00 p.m. and 7:00 p.m.) for the residents whosmoked. Also, she stated that the residence had not done rights modification on the residents who smoked and was not aware of the requirement as they were in a secure enviroment. On 11/28/23 at 3:59 p.m., Resident #4 alerted the department and stated "were going out to smoke". On 11/28/23 at 4:27 p.m., the administrator stated there should be a rights modification for every resident that did not keep their cigarettes and had a schedule; however, he acknowledged there were no rights modifications in resident files for smoking at certain time or holding smoking materials.
Plan of correction · submitted by the facility
Resident Specific: The facility obtained a rights modification form forResidents #4, #5, #6, #7, #8, #9 by 12/18/2023. Identification of Others: All residents who smoke have the potential to be affected. The WD ensured that all residents who smoke had a rights modification form by 12/18/2023. No new concerns were identified. Systems and Measures: The WD gave a written in-service to all QMAPS regarding proper medication storage by 12/18/2023. Monitoring: The WD or designee will audit the rights modification forms to ensure they are up to date. The WD will audit the rights modifications for all residents who smoke 3x a week x 4 weeks and then 1 x a week x 8 weeks. Issues and successes will be discussed during the QMP meeting.
0630Acf-Prov Role/Resp-Svc Req Med admn Pol/PrS/S B▼
Findings
Based on interview and record review the facility (residence) failed to follow written policies and procedures for the administration of medication in accordance with 6 CCR 1011-1, Chapter VII, Medication Administration Regulations, affecting three of four sample participants (residents) (#3, #4) and one former resident (#16). Findings Include:1. Chapter VII regulations governing assisted living residence, require in part 14.21, that the assisted living residence shall be responsible for complying with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers. Residence policy The residence's Medication Administration Policy, dated June 2023, read in part; a medication record would be maintained on residents for whom the staff monitors or administers medications, this includes, physician order for the medication. The residence's undated resident agreement read in part: The residence agreed to provide medication administration services to residents.b. Resident #4 was admitted to the residence with diagnoses including schizoaffective disorder, bipolar disorder. A written practitioner's order, dated 9/26/23, directed the residence to administer Lithium 300 mg twice daily. However, November 2023, Medication administration record (MAR) read Lithium 900 mg was administered from 11/21-11/27/23. A written practitioner's order, dated 9/26/23, directed the residence to administer levothyroxine 100 mcg once daily. However, November 2023 MAR read levothyroxine 75 mcg was administered from 11/1-11/6 and 11/22-11/28/23.c. Resident #3 was admitted to the residence on 9/28/22. A written practitioner's order, dated 9/28/22, directed the residence to administer calcium with vitamin D 600-400 units once daily. However, the November 2023 MAR read calcium with vitamin D 600-400 units two tablets were administered daily from 11/1-11/28/23. On 11/28/23 at 12:41 p.m., the wellness director stated she was not aware that the change order for Resident #3's mediation from one tablet to two tablets was not signed by the practitioner. On 11/18/23 at 4:23 p.m., the administrator stated he was not aware the residence was not in compliance with practitioner's orders for Residents #3 and #4.d. Former Resident #16 was admitted to the residence on 3/31/18. A written practitioners order, dated 3/1/23, directed the residence to administer metoprolol tartrate tablet 12.5 mg by mouth twice daily. However, the January through March 2023 MARs read, the medication was not administered at 7:00 p.m., on 1/17, 1/20, 2/12, 2/13, 3/3, 3/10 and 3/17/23. A written practitioners order, dated 6/30/22, directed the residence to administer mirtazapine tablet 7.5 mg once daily at bedtime. However, the January through March 2023 MARs read, the medication was not administered on 1/17, 1/20, 2/12, 2/13, 3/3, 3/10 and 3/15/23. A written practitioners order, dated 3/1/22, directed the residence to administer acetaminophen 500 mg three times daily. However, the January through March 2023 MAR read, it was not administered at 7:00 p.m., on 1/17, 1/20, 2/12, 2/13, 3/3, 3/10 and 3/15/23. A written practitioners order, dated 03/01/22, directed the residence to administer Senna Tablet 8.6 mg once daily. However, the February through March 2023 MARs read, the medication was not given on 2/25 through 2/28 and 3/1 through 3/7/23. A written practitioners order, dated 3/7/23, directed the residence to administer fiber oral powder one tsp by mouth once daily. However, the March 2023 MAR read, the medication was not given on 3/7 through 3/16/23 due to reason not given. A written practitioners order, dated 11/15/22, directed the residence to administer Refresh Tears Solution instill two drops in both eyes twice daily. However, the March 2023 MAR read, the solution was not given at 4:00 p.m., on 3/10/23. 2. Chapter VII regulations governing assisted living residences, require in part 14.11, that only medication that has been ordered by an authorized practitioner shall be prepared for or administered to residents.a. Residence Policy The residence's undated resident agreement read in part: The residence agreed to provide medication administration services to residents.b. Resident #3 was admitted to the residence on 9/28/22. A written practitioner's order, dated 10/30/23, directed the residence to administer prednisolone acetate ophthalmic suspension four times daily starting 10/19/23 for seven days; then three times daily for seven days (10/27-11/2/23); then two times daily for seven days (11/3-11/9/23) and then once daily for seven days (11/10-11/16/23). However, the medication administration record for November 2023 read prednisolone acetate was administered four times daily from 11/3-11/9/23; three times daily from 11/10-11/17/23; two times daily from 11/19-11/25/23 and once daily from 11/27 and 11/28/23. During a medication cart audit on 11/28/23 at approximately 4:30 p.m., prednisolone acetate revealed it was filled on 9/27/23 and 10/19/23. On 11/28/23 at 12:41 p.m., the wellness director stated there was an appointment set up with an external service provider; however, there was some miscommunication between the practitioner and the residence which resulted in some back and forth conversations which led to the surgery being delayed. The wellness director stated the residence did not have any other orders that what was provided for Resident #3. She stated the residence had struggled with the external service provider to provide orders each time the appointment had to be rescheduled and the external service provider did not provide them. On 11/28/23 at 4:27 p.m., the administrator stated he was aware the residence was required to clarify any orders incomplete or unclear. He stated he was not aware of the need for clarification of orders for Resident #3; however, he confirmed the orders for the eye drops should have been clarified. 3. Chapter VII regulations governing assisted living residences, require in part that all medications shall be stored in a locked cabinet, cart, or storage area when unattended by qualified medication administration persons or other licensed staff.a. Residence PolicyThe residence medication administration agreement, dated 7/2023, read in part; all medication storage areas and carts were locked when not attended by a qualified staff member. b. ObservationsOn 11/28/23 at approximately 7:40 a.m., Staff #1 prepared medication for Resident #6. She called the resident from the top floor of the residence over to the lower floor where the resident room was located. After the resident consumed their medications, Staff #1 took the resident into the room to administer lotion, she did not lock the medication cart before she walked away. On 11/28/23 at 8:19 a.m., Resident #7 walked by the unlocked med cart on the lower level of the residence. On 11/28/23 from 8:19 a.m. to 8:24 a.m., the medication cart was unlocked and unattended when Staff #1 came back to the medication cart to prepare medications for Resident #3. The medication cart contained medications for Residents #4, #7 and #9-#15. c. InterviewsOn 11/28/23 at 4:27 p.m., the administrator stated the medication cart should have been locked when unattended by a QMAP and did not know it was left unlocked on the day of survey.
Plan of correction · submitted by the facility
Resident Specific: Three residents were identified. Resident #16 no longer lives at the facility. Resident #3 and #4. New signed written orders were received for resident #3 and #4. The facility obtained written and signed clarification orders for Resident #3. Identification of Others: All residents have the potential to be affected. The WD audited 5 random resident charts to ensure that all medications being administered matched the most up to date signed order in the chart by 12/18/2023. The WD did an audit of the December MARS to ensure to check for holes in the MAR by 12/18/2023. No other concerns identified. The WD audited 5 random resident charts to ensure that all medication orders were clear and complete on by 12/18/2023. No other concerns identified. Systems and Measures: The WD gave a written in-service to the wellness staff regarding ensuring that the most up to date signed order is put into PCC to be administered by 12/18/2023. The WD gave a written in-service to the wellness staff regarding obtaining clarification orders for any incomplete or unclear orders by 12/18/2023. The WD monitored the medication carts randomly 5 times to ensure that all medications were being stored securely by 12/18/2023. No new concerns were identified. The WD gave a written in-service to all QMAPS regarding proper medication storage by 12/18/2023. Monitoring: The WD or designee will audit resident charts to ensure that the most current signed orders match the PCC orders. The WD will audit 3 resident charts per week x 4 weeks and then 1 resident chart a week x 8 weeks. The WD will audit the MAR for holes 3 times a week x 4 weeks and then 1 x a week x 8 weeks. The WD or designee will audit resident charts to ensure that there are no unclear or incomplete orders. The WD will audit 3 resident charts per week x 4 weeks and then 1 resident chart a week x 8 weeks. Issues and successes will be discussed during the QMP meeting. The WD or designee will audit the med carts to ensure that meds are being stored correctly. The WD will audit the medication carts 5 a week x 4 weeks and then 3 times a week x 8 weeks. Issues and successes will be discussed during the QMP meeting.
Reportable Occurrences
19 records6/4/2026Misappropriation of Property · ID 26230411001Reported on time: No▼
Occurrence summary
SUMMARY OF FINDINGS:On 6/5/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported misappropriation of client property. Staff observed client (A), who was an at-risk adult, experience a change in condition. Client (A) reported that their representative was upset with them for signing for a loan to a family member. During the course of the investigation, the healthcare entity contacted medical providers, adult protective services, police, conducted interviews, and reviewed records. Client (A)'s representative confirmed that client (A) signed the loan for another family member. Client (A) reported not being forced or threatened to sign the loan for their family member. Client (A)'s representative monitored client (A)'s monthly financial statements. The facility monitored client (A) for any changes in condition or behaviors. Due to the results of the investigation being inconclusive, the event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was not submitted within the required timeframe.
Publication
Sent to facility 7/13/2026 · released to the public 7/20/2026.
9/21/2025Physical Abuse · ID 25230411006Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 9/21/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Reportedly, two clients, who were roommates, had a physical altercation after client (B) tried to take snacks from client (A). During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, started 1:1 supervision for client (B), conducted interviews, and assessed the clients. Client (A) did not have any visible injuries and client (B) had discoloration to the face and scratch marks on their hand. The facility implemented a room change, started behavior monitoring, and updated the care plan to remind client (B) about their own snacks. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 12/18/2025 · released to the public 12/25/2025.
6/7/2025Neglect · ID 25230411005Reported on time: No▼
Occurrence summary
SUMMARY OF FINDINGS:On 6/26/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported neglect of a client. Reportedly, on two separate occasions the morning staff arrived and found multiple clients were soiled, and alleged the overnight staff had not changed the clients. During the course of the investigation, the healthcare entity suspended staff, conducted interviews, and reviewed medical records. One of 8 alleged victims was found to have a rash in the groin area, but is unknown if it was related to this allegation. The facility determined that it is possible for clients to be soiled in the morning due to most clients requesting not to be disturbed for incontinence care during overnight hours. The facility determined the reporting staff members did not report their concerns in a timely manner per facility policy, and were terminated for lack of reporting. The facility created a new process for identifying the toileting needs of clients, reviewed and updated service plans, and educated staff on the new process and mandatory reporting. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was not submitted within the required timeframe.
Publication
Sent to facility 11/4/2025 · released to the public 11/11/2025.
5/15/2025Physical Abuse · ID 25230411004Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 5/15/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation the healthcare entity ensured the clients were separated before the police were notified. Staff witnessed part of the event. Client (A) used Client (B)s restroom and Client (B) hit Client (A) with their cane. Client (A) was provided treatment for two skin tears and provided pain management. Client (A) was provided a room closer to the common areas in the facility and staff will assist Client (A) if needed. Client (B) was provided a room that did not have as much access from other clients and closer to staff. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 11/4/2025 · released to the public 11/11/2025.
1/2/2025Physical Abuse · ID 25230411003Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 1/2/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Staff witnessed client (B) grab and twist the arm of client (A) when client (A) touched their item. In response, client (A) punched client (B) in the arm. During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, conducted assessments and interviews, and reviewed medical documentation. Neither client sustained an injury or reported pain related to this event. The facility updated care plans, implemented increased safety monitoring for client (B), and completed medication review and updates for client (A). The event was substantiated. Client (B) was involved in another occurrence prior to this one, please see case ID 25230411002 for additional information. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/8/2025 · released to the public 7/15/2025.
1/1/2025Physical Abuse · ID 25230411002Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 1/1/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Reportedly, when bruising was discovered on the client’s chest, they alleged the bruise occurred because staff had wrestled and hit them. During the course of the investigation, the healthcare entity notified law enforcement, conducted an assessment and interviews, and reviewed medical documentation. Documentation review indicated the client had been on increased monitoring and a two person care model due to wandering and previous unsubstantiated reports of abuse. Medical documentation further revealed increased confusion and reported auditory hallucinations involving the belief that staff wants to harm them. Staff denied the allegation. The facility concluded the bruising may have been caused by the client accidentally bumping into something while wandering. The facility continued a two person care model, increased behavior monitoring, and re-educated staff. The event was not substantiated. This is the second allegation involving this client and staff, please see case ID 24230411011 for more information. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/8/2025 · released to the public 7/15/2025.
12/27/2024Physical Abuse · ID 24230411011Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 12/28/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported a physical abuse event. Client (B) told his legal representative that staff (1) allegedly slapped and punched him and put him in a choke hold. Also, staff (2) had been rough when providing care. No further details were provided about when these incidents occurred. During the course of the investigation, the healthcare entity suspended staff, conducted an assessment and interviews, and started safety monitoring. Staff (1) denied the allegations but said there was one instance of physically redirecting the client from entering another client’s room. Staff (2) could not be interviewed, but there were no reports of any staff mistreatment. Management concluded client (B)’s allegation could not be substantiated. Staff started providing care in pairs. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/24/2025 · released to the public 7/1/2025.
12/23/2024Misappropriation of Property · ID 24230411010Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 12/23/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported misappropriation of client property. During the course of the investigation the healthcare entity conducted interviews as the responsible party for Client (A) is alleged to misuse funds. The police and Adult Protective Services were notified, as the client was at risk for being discharged for none payment. The facility has requested to be made rep-payee for the client to assist with her funds paying for their care. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 3/24/2025 · released to the public 3/31/2025.
8/23/2024Misappropriation of Property · ID 24230411009Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 8/23/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported misappropriation of client property. During the course of the investigation the healthcare entity conducted interviews and reviewed documentation. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 3/3/2025 · released to the public 3/10/2025.
7/26/2024Physical Abuse · ID 24230411007Reported on time: Yes▼
Occurrence summary
SUMMARY OF FINDINGS:On 7/26/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation the healthcare entity ensured the clients were separated before the police were notified. Staff witnessed two clients in a physical altercation resulting in Client (A) being pushed to the ground by Client (B). Client (A) was sent to the hospital for an evaluation due to shaking while on the ground and complaints of right hip pain. No further injuries. One-to-one was implemented for Client (B), and their medications were adjusted to assist with negative behaviors. Client (A) was given a private room as Client (B) would not let them enter into the room. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/25/2025 · released to the public 5/2/2025.