23
Inspections
36
Deficiencies
1
Actual Harm or Above
59
Occurrences
April 8, 2026
Last Inspection
S/S D/E/F Potential for harmS/S J Immediate jeopardy

The most recent inspection of RIDGEVIEW POST ACUTE on record is dated April 8, 2026. Across 23 published inspections, state surveyors cited 36 deficiencies, 1 of which reached actual harm or immediate jeopardy.

Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.

Provider Information

Status
Active
Facility Type
SNF/NF Dual Certification
Administrator
Robinson, Adam
Owner
BARDWELL HEALTHCARE, INC.
Phone
(303) 289-1848
Payor Source
Medicare, Medicaid, Private Pay
City
COMMERCE CITY
ZIP
80022-2442

Inspections & Citations

23 inspections · 36 deficiencies
4/8/2026Complaint Survey · ID 22CD9C-H12 deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A complaint survey, prompted by #CO2802632, Incident #2808172, Incident #2808248, Incident #2808260 and Incident #2975196 was completed on 4/6/26 to 4/8/26. Two deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0600Free from Abuse and Neglect
Findings
Based on record review and interviews, the facility failed to ensure one (#3) of four residents reviewed out of 16 sample residents was kept free from resident-to resident physical abuse. Specifically, the facility failed to protect Resident #3 from physical abuse by Resident #4. Findings include:Record review and interviews confirmed the facility corrected the deficient practice prior to the onsite investigation on 4/6/26 to 4/8/26, resulting in the deficiency being cited as past noncompliance with a correction date of 3/25/26. I. Incident of physical abuse by Resident #4 toward Resident #3 on 1/19/26On 1/19/26 at 5:00 a.m. certified nurse aide (CNA) #3 heard activity from the room shared by Resident #3 and Resident #4. When CNA #3 entered the residents’ room, she observed Resident #4 was standing near Resident #3’s bed and was attempting to remove a pillow from beneath Resident #3’s head. CNA #3 separated the residents and assisted Resident #4 to her side of the room. Approximately 20 minutes later, CNA #3 saw Resident #4 take a pillow from her own bed and go to Resident #3 and Resident #4 hit Resident #3 three times with the pillow. Resident #3 was upset and was screaming “get her away from me!” CNA #3 intervened and redirected Resident #4. II. Facility action to correct the deficient practiceThe facility moved Resident #3 to a different room on 1/19/26 and Resident #4 was no longer assigned a roommate. Resident #4 continued with one-to-one supervision during waking hours and did not have any additional roommates after the incident between her and Resident #3. The facility implemented a new process after the 1/19/26 incident, which included staff obtaining and completing an abuse packet immediately after an incident. The facility discussed the 1/19/26 physical abuse incident between Resident #4 and Resident #3 in the facility’s monthly quality assurance performance improvement (QAPI) meeting.-However, on 3/22/26, Resident #4 had an encounter with another resident where Resident #4 held onto another resident’s arm lightly for a few seconds and then let go. The facility did not substantiate the encounter as abuse, however the encounter prompted the facility to provide further abuse education with staff (see below). On 3/24/26, the assistant director of nursing (ADON) provided education regarding redirecting residents using snacks and activitiesThe education included information about why redirection works, redirection instructions, helpful phrases to use, reminders and specific interventions for Resident #4, including offering snacks that she preferred, such as chocolate pudding and oatmeal cookies, redirection to her room and resident preferences for specific games. The education was only signed by 15 nursing staff members. However, on 3/25/26, the clinical resource nurse provided further in-depth education to all staff regarding abuse prevention and management. The education included definitions of abuse, tips for preventing abuse and who staff should report allegations of abuse to. The education was signed by 52 staff members from all disciplines. III. Facility policy and procedureThe Abuse Prevention and Reporting policy, revised June 2025, was provided by the nursing home administrator (NHA) on 4/7/26 at 2:32 p.m. It read in pertinent part, “It is the policy of this facility that residents will be free from verbal abuse, physical abuse, mental abuse, sexual abuse, involuntary seclusion, neglect and exploitation.“Residents will not be subjected to abuse by anyone, including but not limited to facility staff, other residents, consultants, volunteers, staff or other agencies serving the residents, family members or legal guardians, friends or other individuals.“All allegations of abuse are investigated.“Any staff member who has reasonable cause to believe or reason to suspect any situation that may be considered abuse will immediately report to the charge nurse. The staff member will intervene and ensure that the resident is safe. Make sure that all residents are kept safe during the investigation. “If a resident is the assailant, make sure that they are kept out of the reach of other residents and increase monitoring of the assailant.”IV. Facility investigation of the abuse incident between Resident #4 and Resident #3 on 1/19/26The facility’s abuse investigation was provided by the NHA on 4/7/26 at 9:00 a.m. The facility documented the date of the incident as 1/19/26 at 5:00 a.m. The facility investigation documented CNA #3 heard activity from the room shared by Resident #3 and Resident #4. It documented when CNA #3 entered the room, she observed Resident #4 was standing near Resident #3’s bed and was attempting to remove a pillow from beneath Resident #3’s head. It documented Resident #4 then picked up a pillow and made contact with Resident #3 with the pillow. It documented CNA #3 intervened and redirected Resident #4. The facility’s investigation concluded that there was a verbal exchange between Resident #3 and Resident #4 and Resident #4 used a pillow and made contact with Resident #3. It documented information that was obtained through interviews, chart review and assessments did not result with any significant findings. -However, a witness interview revealed Resident #3 was upset after the incident (see interview below) and Resident #3 was moved to a different room. V. Resident #4 (assailant)A. Resident statusResident #4, age 67, was admitted on 12/8/23. According to the April 2026 computerized physician orders (CPO), diagnoses included dementia, insomnia, chronic obstructive pulmonary disease (COPD - a lung disease) and depression. The 3/7/26 minimum data set (MDS) assessment identified Resident #4 had moderate cognitive impairment with a brief interview for mental status (BIMS) score of nine out of 15. Resident #4 required set-up assistance with eating, was able to transfer herself independently and required substantial assistance with dressing and showering. The MDS assessment identified Resident #4 had wandering behavior one to three days per week. B.Observation and interviewOn 4/6/26 at 10:15 a.m. Resident #4 was in her room. The resident had no roommate and had a CNA in her room providing one-to-one observation and assistance for the resident. The CNA was sitting in the corner of the room and Resident #4 was sitting up in her bed and was anxious, rocking back and forth. Resident #4 said her previous roommate made a lot of noise. Resident #4 said she did not remember any incidents with other residents, including her previous roommate, at the facility. C. Record reviewResident #4’s potential for behavior problem verbal/physical aggression related to dementia diagnosis care plan, revised 4/6/26, revealed Resident #4 had a history of being physically aggressive towards others, a history of saying she would “kill staff” and would make repetitive statements, such as “I hate you” and “I hate living here.” The care plan documented Resident #4 perseverated on various topics that made her upset, even if they had been addressed and resolved. The care plan documented Resident #4 had a history of being verbally rude to others around her, had thrown food, drinks and markers at other residents, had pulled the hair bow of another resident and had thrown and hit others with pillows. The care plan documented triggers for Resident #4 included touching her items, crowds, strangers or doing something from behind her. Pertinent care plan interventions included ensuring Resident #4’s hearing aids and glasses were used when needed, having the resident’s room located next to the nurses’ station, providing activities of interest, anticipating and meeting the resident’s needs, encouraging the resident to express feelings appropriately, decreasing interactions with other residents as able, keeping her at arm’s length from others when able, providing distraction and redirection as needed, educating family/caregivers on successful coping and interaction strategies, encouraging more days at her senior day care offsite facility and providing one-to-one observation with staff during waking hours. A nursing progress note, dated 1/19/26 at 1:46 p.m., documented the nurse was notified by a CNA that Resident #4 was witnessed throwing a pillow towards her roommate (Resident #3). The note documented the pillow made contact with Resident #3 before the CNA could intervene. The note documented the CNA separated the residents. The note documented Resident #4 was not interviewable after the incident due to her cognition. VI. Resident #3 (victim)A. Resident statusResident #3, age 72, was admitted on 12/27/24 and discharged on 1/29/26. According to the January 2026 CPO, diagnoses included dementia, COPD, stroke and kidney disease. The 1/1/26 MDS assessment revealed the facility was unable to complete a BIMS assessment for Resident #3. The MDS assessment revealed Resident #3 required set-up assistance with eating and required substantial assistance with dressing, showering and transferring. The MDS assessment identified Resident #3 had no behavior symptoms directed toward others. B. Record reviewResident #3’s potential behavioral problem, paranoia, accusatory behavior related to dementia and history of stroke, initiated 5/22/25, revealed Resident #3 at times yelled out about people on the television watching her and/or her friends, called out that she was naked when she was not and said water was cold when it was at normal temperatures. Pertinent interventions included medications as ordered with monitoring for side effects, anticipating need, approaching in a calm manner, redirecting the resident away from television when distressing to the resident, discussing behavior if reasonable, explaining and reinforcing why it was inappropriate and intervening as necessary to protect the rights and safety of others, removing the resident from the situation and taking resident to alternative location as necessary. A nursing progress note, dated 1/19/26 at 6:00 a.m., documented Resident #3 was a recipient of a physically aggressive behavior from her roommate. The note documented Resident #4 walked toward Resident #3, who was lying supine in bed. It documented Resident #4 made physical contact with Resident #3 three times before being separated by staff. It documented the incident had begun with a verbal exchange between the roommates. It documented Resident #3 said she was hit several times by her roommate for no reason and she did not hit back. The nursing note documented Resident #3 denied pain or discomfort as a result of the physical aggression by Resident #4. It documented that Resident #3 did not want to be in the same room with Resident #4 and therefore Resident #3 was moved to another room. A social services progress note, dated 1/19/26 at 1:00 p.m., documented Resident #3’s representative was notified regarding the incident between Resident #4 and Resident #3. The representative was advised of Resident #3’s room change, which occurred on the same day of the incident. VII. Staff interviewsCNA #3 was interviewed on 4/8/26 at 10:40 a.m. CNA #3 said she heard Resident #3 and Resident #4 arguing. She said she went into the residents’ room and saw Resident #4 was standing next to Resident #3’s bed and was trying to take Resident #3’s pillow from under her head. CNA #3 said she separated the residents and assisted Resident #4 to her side of the room. CNA #3 said about 20 minutes later she saw Resident #4 take a pillow from her own bed and go to Resident #3 and Resident #4 hit Resident #3 three times with the pillow. CNA #3 said she removed Resident #4 from the room in her wheelchair. CNA #3 said that Resident #3 was upset and was screaming “get her away from me!” The NHA, the director of nursing (DON) and the clinical resource nurse were interviewed together on 4/8/26 at 2:09 p.m. The NHA said Resident #4 had been without a roommate for a long time. The NHA said Resident #4 had previously had incidents with other residents sothe facility had given her a room by herself. He said the resident had not had any incidents with other residents for at least seven months (prior to the incident with Resident #3), so the facility developed a plan to determine if Resident #4 could transition back to having a roommate. The NHA said the situation with Resident #3 had been working out well and Resident #3 and Resident #4 shared a staff member who remained with them during the day, however, he said the incident 1/19/26 happened at night when the residents’ room was in view of the nurses’ station (directly across the hallway). The NHA said CNA #3 saw Resident #4 attempt to remove Resident #3’s pillow from underneath her head. He said CNA #3 separated her from Resident #3 and then Resident #4 later hit Resident #3 with Resident #4’s pillow. The NHA said CNA #3 then separated the residents and escorted Resident #4 from the room. The NHA said Resident #3 was not fearful, but was moved to another room as she did not want Resident #4 as a roommate any longer. The NHA said that Resident #3’s television was on and he thought that was the reason Resident #4 went over to Resident #3. The DON said if someone destroyed another resident’s peace early in the morning, he could see why the person whose peace was disrupted would be upset. The clinical resource nurse said the witness statement provided during an interview with CNA #3 was not signed by CNA #3 to confirm that she agreed with the statement. The NHA and the clinical resource nurse said they planned to ensure that witness interview statements were signed in the future. The DON said the facility had a new process which began after the 1/19/26 incident between Resident #3 and Resident #4 and included staff obtaining an abuse packet immediately after an incident. The DON said he was working with the nursing team on the process to ensure the staff members would write a statement when the incident occurred. The NHA said it made sense that Resident #3 would be upset after the incident and he said he guessed that she was upset and concerned about it at the time and this was why she was moved out of the room quickly. The NHA said multiple interventions were put into place for Resident #4 to prevent further incidents. The NHA said Resident #4 had not had a roommate since the incident between her and Resident #3. The NHA said the facility had arranged with Resident #4’s representative for her to reinitiate an adult day care program which Resident #4 had attended. The NHA said the nursing and CNA staff received reeducation for abuse and dementia care. The NHA said every abuse incident investigation was discussed in the facility’s quality assurance performance improvement (QAPI) meetings each month and a meeting had included the incident between Resident #4 and Resident #3.
Plan of correction
The state did not require a plan of correction for this citation.
0609Reporting of Alleged Violations
Findings
Based on record review and interviews, the facility failed to report allegations of abuse to the State Survey and Certification Agency in accordance with state law for four of four allegations of abuse. Specifically, the facility failed to:-Report an allegation of physical abuse between Resident #1 and Resident #2 on 11/18/25 within two hours of the incident; .-Report an allegation of physical abuse between Resident #3 and Resident #4 on 1/19/26 within two hours of the incident;-Report an allegation of physical abuse between Resident #5 and Resident #6 on 2/8/26 within two hours of the incident; and,-Report an allegation of physical abuse between Resident #4 and Resident #11 on 3/22/26 within two hours of the incident. Findings include:I. Facility policy and procedureThe Abuse Prevention and Reporting policy, revised June 2025, was provided by the nursing home administrator (NHA) on 4/7/26 at 2:32 p.m. It read in pertinent part,“The administrator/designee will complete the initial report to the state survey and certification agency within 24 hours electronically via the occurrence reporting portal and complete the report within five days from the initial report.”-However, the facility was required to report any abuse allegations within two hours of the incident. II. Record reviewThe facility investigations for four physical abuse allegations were provided by the NHA on 4/7/26 at 9:00 a.m. The investigations documented the following:The alleged physical abuse between Resident #1 and Resident #2 occurred on 11/18/25 at 8:20 a.m. -However, the facility reported the alleged abuse on 11/19/25 at 10:22 a.m., 26 hours after the incident occurred. The alleged physical abuse between Resident #3 and Resident #4 occurred on 1/19/26 at 5:00 a.m. -However, the facility reported the alleged abuse on 1/19/26 at 7:07 p.m., 14 hours after the incident occurred. The alleged physical abuse between Resident #5 and Resident # 6 occurred on 2/8/26 at 8:30 a.m. -However, the facility reported the alleged abuse on 2/8/26 at 9:40 p.m., 13 hours after the incident occurred. The alleged physical abuse between Resident #4 and Resident #11 occurred on 3/22/26 at 11:59 a.m. -However, the facility reported the alleged abuse on 3/23/26 at 11:56 a.m., 24 hours after the incident occurred. III. Staff interviewsThe NHA, the director of nursing (DON) and the clinical resource nurse were interviewed together on 4/8/26 at 2:09 p.m. The NHA said he thought the two hour rule for reporting abuse allegations applied only to those allegations which resulted in serious bodily harm. The NHA said he was provided guidance by a consultant on 4/7/26 that physical abuse allegations had to be reported within two hours. The NHA said he would look at the facility’s policy and change the policy accordingly if it did not align with the guidance that was provided to him. The clinical resource nurse said she showed the NHA the occurrence reporting manual. The clinical resource nurse said the facility missed the two hour reporting guidelines for the four physical abuse allegations.
Plan of correction · submitted by the facility
1. Corrective Action for Residents Identified (Who Was Affected)No residents currently remain affected, as all four incidents occurred between 11/18/25 and 3/22/26 and were fully investigated at the time of occurrence. A review of these incidents was completed on 4/22/2026 with no concerns identified. 2. Corrective Action to Identify Other Residents Who Could Be AffectedA review of all grievances within the last 30 days was completed on 4/22/26 for abuse reporting requirements. 3. Systemic Changes to Prevent RecurrenceStaff educated on abuse reporting guidelines initiated on 4/22/2026.4. Monitoring to Ensure Ongoing ComplianceTo ensure sustained compliance, the facility will implement the following monitoring plan:Facility reported incidents will be audited one time weekly by abuse coordinator/designee x12 weeks to ensure timely reporting and no less than three staff members interviewed weekly x12 weeks to ensure proper understanding of abuse reporting requirements. Auditing results will be logged on a tool created specifically for this POC (plan of correction). QAPI (quality assurance performance improvement) review of all audit findings Monthly x3 months or until 3 continuous months of compliance has been achieved. 5. Date of Compliance:4/24/2026.
4/8/2026Licensure Complaint Survey · ID 22CD9E-H1No deficiencies
0000Initial CommentsSurveyor note
Findings
A survey with #CO2802635 was completed on 4/6/26 to 4/8/26. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
4/8/2026Federal Monitoring Survey Survey · ID 22D517-H1No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A Federal Monitoring Survey (FMS)/Resource Support Survey (RSS) was conducted on 4/6/26 through 4/8/26. Please refer to State Survey Agency (SSA) Event ID 22CD9C-H1.
Plan of correction
The state did not require a plan of correction for this citation.
3/16/2026Complaint Survey · ID 1F3952-L12 deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
INITIAL COMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility's general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.90(a). The facility is one (1) story, Type V (000) construction, with a partial basement. The basement contains support services for laundry, storage, and facility maintenance. The facility was constructed in 1966 with an addition added in 1997. The facility is licensed for 112 beds and operates a secured unit at the time of this survey. The Census was 98 at the time of the survey, with 17 in the secured unit. The facility is fully protected throughout by a National Fire Protection Association (NFPA) 13 automatic fire sprinkler system that consists of a wet and dry pipe sprinkler system. This complaint survey, conducted on March 16, 2026 was for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012) "Chapter 19, Existing Health Care Occupancies".
Plan of correction
The state did not require a plan of correction for this citation.
0353Sprinkler System - Maintenance and Testing
Findings
Based on observations and records review, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association NFPA 25 and NFPA 101. The findings include: The facility sprinkler 4” piping was not installed in accordance with NFPA 13. The sprinkler in the basement area was not secured to the structure of the facility. Piping was supported by being connected to a bracket on a domestic water supply line. Recalled Global sprinkler heads were found on the sprinkler branch line covering the patio area of the facility. Regulatory reference: NFPA 101 (12) 4.6.12.1 Whenever or wherever any device, equipment, system, condition, arrangement, level of protection, fire-resistive construction, or any other feature is required for compliance with the provisions of this Code, such device, equipment, system, condition, arrangement, level of protection, fire-resistive construction, or other feature shall thereafter be continuously maintained. Maintenance shall be provided in accordance with applicable NFPA requirements or requirements developed as part of a performance-based design, or as directed by the authority having jurisdiction. NFPA 13 (10)9.2.1.3* Building Structure. 9.2.1.3.1 Unless the requirements of 9.2.1.3.3 apply, sprinkler piping shall be substantially supported from the building structure, which must support the added load of the water-filled pipe plus a minimum of 250 lb (114 kg) applied at the point of hanging, except where permitted by 9.2.1.1.2, 9.2.1.3.3, and 9.2.1.4.1. 9.2.1.3.2 Trapeze hangers shall be used where necessary to transfer loads to appropriate structural members. 9.2.1.3.3* Flexible Sprinkler Hose Fittings. 9.2.1.3.3.1 Listed flexible sprinkler hose fittings and their anchoring components intended for use in installations connecting the sprinkler system piping to sprinklers shall be installed in accordance with the requirements of the listing, including any installation instructions. 9.2.1.4 Metal Deck. 9.2.1.4.1* Branch line hangers attached to metal deck shall be permitted only for the support of pipe 1 in. (25 mm) or smaller in size, by drilling or punching the vertical portion of the metal deck and using through bolts. This deficient practice affects all residents and all smoke compartments throughout the facility. This deficient practice was briefed to facility leadership at survey exit.
Plan of correction · submitted by the facility
K353Sprinkler System – Maintenance and TestingResident Specific: No residents Identified. Has the potential to affect all residents, staff and visitors. Identification of others: Potential to affect all occupants, including staff, residents and visitors. 3. System and Measures: The facility called vendor on 3/17/26 to complete the corrections needed. The corrections included reattaching the brackets to the structure and replacing the recalled sprinkler heads located on the patio. This was completed on 4/8/26.4. Monitoring: The Administrator or designee will complete audits 3x/week for 12 consecutive weeks. Audits will include:DateObservation:Any early warning signs detected: smells of buringing wood, electrical wires, scorched or overheated metal smells, smoke drifting from vents, ceiling tiles or light fixtures? Yes or NoStaff interview:Does staff know to pull nearest fire pull station and call 911 if an early warning sign is detected? Yes or NoDoes staff know to evacuatebuilding on every fire alarm activation? Yes or NoAdditional comments and/or interventions if issues noted will be recorded on the form. Audits will be reviewed by the Risk Management/Quality Assurance Committee until such time consistent substantial compliance has been achieved as determined by the committee. 5. In compliance on: 3/20/26
0372Subdivision of Building Spaces - Smoke Barrie
Findings
Based on observation, interview, and record review, the facility failed to maintain smoke barriers in accordance with the National Fire Protective Association (NFPA) 101 and 99, affecting 98 of 98 residents and five of five smoke zones. Specifically, the smoke barriers throughout the facility had penetrations that allowed the unresisted passage of smoke and fire from one zone to another. The findings include: Record ReviewAn inspection report, dated 3/11/2026, provided via email by the local fire inspector, documented the status of the building’s construction features as “fail.” The report cited significant penetrations in the smoke barriers in the attic space above the ceiling. The report documented that concerns about building fire safety were discussed with facility leadership prior to concluding the inspection. The inspection was signed by the building plant operations director (POD). On 3/16/2026 at 9:52 a.m., life safety building plans were requested from the facility maintenance assistant. He reported they were not available. They remained unavailable when requested from Life Safety Maintenance Resource (LSMR) (see interview below). The building’s census and conditions report, provided on 3/16/2026 at 11:50 a.m., documented the following:-Zero residents were independent with mobility.-Forty-nine residents were mobile via wheelchair and 23 residents were mobile with assistive devices.-Seventy-nine residents required transferring assistance and 20 were dependent for transferring. ObservationsOn 3/16/2026 at 10:20 a.m., the smoke barriers were observed with maintenance personnel. Penetrations were observed in all smoke barriers. Specifically:-The fire barrier between the Durango and Montrose areas of the building had multiple penetrations (5+). The largest penetration measures approximately 25”x31”.- The fire barrier between the Montrose and Durango areas of the facility had multiple penetrations (10+). The largest penetration measured more than 20”x 20”. - The fire barrier between Montrose and the dining room area of the facility had multiple penetrations (5+). The fire barrier between the dining room area and the Golden area of the facility had multiple penetrations (5+).- The fire barrier in the therapy area corridor had multiple penetrations (3+) The facility fire barrier was rated 2 hours due to 2 layers of 5/8th drywall. The barrier must be maintained as constructed. InterviewsA telephone interview with the deputy fire marshal (DFM) for the local fire department was conducted prior to the survey on 3/13/2026. The interview revealed:- He was onsite with two trainees on 3/11/2026. His primary concern was the lack of intact smoke barriers throughout the facility. -He said reduced staffing levels at night within the building in conjunction with degraded smoke barriers were his biggest concern due to the facility’s defend-in-place strategy. -Regardless of staffing and time of day, the absence of intact smoke barriers put residents, staff, and first responders at-risk for serious injury or death in the event of a fire.-The DFM said other concerns were recalled fire sprinklers, sections of replacement sprinkler pipe with improper hangers, and damaged subfloor within a storeroom.-The DFM said his concerns were made known to building staff prior to departure. On 3/16/2026 at 11:50 a.m., the LSMR said the local fire officials had made them aware of the penetrations throughout the above ceiling smoke barriers on 3/11/2026. Additional interviews with the LSMR throughout the investigation revealed:-The facility was a shelter-in-place building.-The facility had not started to physically correct the penetrations identified by the local fire officials, though the facility was aware of the deficient practice for days. -The LSMR verbalized the understanding of the smoke barrier’s role in containing smoke to a smoke compartment. He was unable to explain how shelter in place could work when all smoke barriers had penetrations.-He did not know when the above ceiling smoke barriers were last inspected. He speculated the penetrations could be years old; when they had HVAC upgrade work. The LSMR said the penetrations were not identified on prior life safety inspections.-The LSMR was unable to furnish building plans documenting the location of smoke barriers. He agreed this could make it difficult for staff to identify and inspect such areas routinely. -There was no documentation of facility-conducted smoke barrier inspections. On 3/16/2026 at 2:03 p.m., the memory care unit nurse said she was unaware of any concerns with the building's smoke barriers. She had not been directed to change procedure in the event of a fire alarm. If a fire happened in another part of the building, residents were to stay in memory care. If they had to evacuate, they were to go across the street. On 3/16/2026 at 2:07 p.m. staff nurse #2 said if there was a fire, staff should remove everyone within three doors of the fire. Staff and patients were to remain in the facility. She believed this was the procedure throughout the building. She reported no changes in fire procedure were made within the last week. She was unaware of any problems or concerns with the smoke barriers in the building. Regulatory Guidance: NFPA 101 (12)4.1* Goals. 4.1.1* Fire. A goal of this Code is to provide an environment for the occupants that is reasonably safe from fire by the following means:(1)*Protection of occupants not intimate with the initial fire development(2)Improvement of the survivability of occupants intimate with the initial fire development 4.2 Objectives. 4.2.1 Occupant Protection. A structure shall be designed, constructed, and maintained to protect occupants who are not intimate with the initial fire development for the time needed to evacuate, relocate, or defend in place. 4.2.2 Structural Integrity. Structural integrity shall be maintained for the time needed to evacuate, relocate, or defend in place occupants who are not intimate with the initial fire development. 4.2.3 Systems Effectiveness. Systems utilized to achieve the goals of Section 4.1 shall be effective in mitigating the hazard or condition for which they are being used, shall be reliable, shall be maintained to the level at which they were designed to operate, and shall remain operational. 4.6.12 Maintenance, Inspection, and Testing. 4.6.12.1 Whenever or wherever any device, equipment, system, condition, arrangement, level of protection, fire-resistive construction, or any other feature is required for compliance with the provisions of this Code, such device, equipment, system, condition, arrangement, level of protection, fire-resistive construction, or other feature shall thereafter be continuously maintained. Maintenance shall be provided in accordance with applicable NFPA requirements or requirements developed as part of a performance-based design, or as directed by the authority having jurisdiction. 19.3.6.2 Construction of Corridor Walls. 19.3.6.2.1 Corridor walls shall be continuous from the floor to the underside of the floor or roof deck above; through any concealed spaces, such as those above suspended ceilings; and through interstitial structural and mechanical spaces, unless otherwise permitted by 19.3.6.2.4 through 19.3.6.2.8. NFPA 99 15.2 Construction and Compartmentation. Buildings or structures housing a health care facility shall meet the minimum construction and compartmentation requirements of the applicable building code; NFPA 101, Life Safety Code; or fire code acceptable to the authority having jurisdiction. This deficient practice affects all residents and all smoke compartments throughout the facility. This deficient practice was briefed to facility leadership at survey exit.
Plan of correction · submitted by the facility
K372Subdivision of Building Spaces – Smoke Barrier ConstructionResident Specific: No residents Identified. Has the potential to affect all residents, staff and visitors. Identification of others: Potential to affect all occupants, including staff, residents and visitors. System and Measures: Immediate all staff education was completed regarding the facility becoming an evacuation facility, rather than a shelter in place with respect to a potential fire. Increased staffing to facilitate an evacuation in the event an evacuation is needed. This will continue until the integrity of the smoke barriers is restored and approved. The facility hired a vendor on 3/16/26 to complete all repairs with approved UL listing for materials to be approved by DFPC prior to the start of work. The facility has also requested a permit on 3/17/2026 for the corrections to be completed. 4. Monitoring:Administrator or designee will complete audits 3x/week for 12 consecutive weeks. Audits will include:DateObservationAny Signs of fire on the outside patio? – Yes or NoStaff InterviewDoes staff know to pull nearest fire pull station and call 911 if any signs of fire is detected? – Yes or NoDoes staff know to evacuate building on every fire alarm activation? – Yes or NoAdditional comments and/or interventions if issues noted will be recorded on the formAudits will be reviewed by the Risk Management/Quality Assurance Committee until such time consistent substantial compliance has been achieved as determined by the committee. 5. In compliance on: 3/20/26
9999FINAL OBSERVATIONSSurveyor note
Findings
The facility also had a sinking for in the supply room. They were working to correct this issue. A letter from Rohr Engineering - Structural Observation Letter stated that:“Structural Assessment”Based on the porons of the structure that were visible and accessible at the me of the site visit, the apparent floor selement appears to be localized to the Central Supply Room and does not appear to be affecng the primary structural framing or load-bearing elements of the building. The extent of the selement appears to be contained within the central supply room. If any further selement is discovered, Rohr Engineering should be nofied immediately. Given these observaons, it is our professional opinion that the observed floor selement does notconstute a life-safety issue at the me of this evaluaon. The Central Supply Room should remainunoccupied unl the floor condion is further evaluated and appropriately remediated.
Plan of correction
The state did not require a plan of correction for this citation.
3/4/2026Licensure Complaint Survey · ID 1F258C-H1No deficiencies
0000Initial CommentsSurveyor note
Findings
A survey with #CO2741597 was completed on 3/3/26 to 3/4/26. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
3/4/2026Complaint Survey · ID 1F2588-H1No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A complaint survey, prompted by #CO2665235, #CO2741596, #CO2747307 and #CO2748491 was conducted on 3/3/26 to 3/4/26. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
8/19/2025Complaint Survey · ID NQLW11No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A survey for Incident #1919645 and Incident #1919646 was conducted on 8/19/25. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
4/28/2025Complaint Survey · ID 2SJX11No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A complaint survey, prompted by #CO37979, #CO39321, #CO39790, #CO39802, Incident #39680 and Incident #39797 was completed on 4/24/25 to 4/28/25. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
12/17/2024Revisit: Recertification Survey · ID JH3U22No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A document revisit was completed with all deficiencies being corrected with the exception of any waived deficiency or deficiencies. All waived deficiencies will be corrected at a later date as per the approved waiver. A plan of correction is not required.
Plan of correction
The state did not require a plan of correction for this citation.
12/17/2024Revisit: Federal Monitoring Survey Survey · ID U26Q22No deficiencies
0000Initial CommentsSurveyor note
Findings
A document revisit was completed with all deficiencies being corrected with the exception of any waived deficiency or deficiencies. All waived deficiencies will be corrected at a later date as per the approved waiver. A plan of correction is not required.
Plan of correction
The state did not require a plan of correction for this citation.
9999Final ObservationsSurveyor note
Findings
The state listed this citation without publishing narrative text.
Plan of correction
The state did not require a plan of correction for this citation.
9/12/2024Federal Monitoring Survey Survey · ID U26Q216 deficiencies
0000Initial CommentsSurveyor note2 building records
Findings · record 1 of 2
A Comparative Federal Monitoring Survey was conducted on 9/12/24, following a State Agency Annual Survey on 7/31/24, in accordance with 42 Code of Federal Regulations, Part 483: Requirements for Long Term Care Facilities. During this Comparative Federal Monitoring Survey, the facility was found not to be in compliance with the Requirements for Participation in Medicare and Medicaid. The findings that follow demonstrate noncompliance with Title 42, Code of Federal Regulations, 483.90 (a) et seq. (Life Safety from Fire).
Findings · record 2 of 2
A Comparative Federal Monitoring Survey was conducted on 9/12/24, following a State Agency Annual Survey on 7/31/24, in accordance with 42 Code of Federal Regulations, Part 483: Requirements for Long Term Care Facilities. During this Comparative Federal Monitoring Survey, the facility was found to be in compliance with the Requirements for Participation in Medicare and Medicaid.
Plan of correction
The state did not require a plan of correction for this citation.
0271Discharge from ExitsS/S D
Findings
Based on observation and interview, the facility failed to provide a level walking surface. The deficient practice affected 1 of 7 smoke compartments. The facility had a capacity for 112 beds with a census of 102 on the day of the survey. The findings include:Observation during the building inspection tour revealed exit discharge from memory unit to the public way did not have a hard surface. An interview with the Maintenance Director revealed that the facility was not aware of this deficiency. The census of 102 was verified by the Administrator. The findings were acknowledged by the Maintenance Director during the exit interview.
Plan of correction
The state did not require a plan of correction for this citation.
0311Vertical Openings - EnclosureS/S D
Findings
Based on observation and interview, the facility failed to protect vertical openings. The deficient practice affected 2 of 11 smoke compartments. The facility had a capacity for 112 beds with a census of 102 on the day of the survey. The findings include:Observation during the building inspection tour revealed an opening of 6"x 6" between the riser room closet and the basement. An interview with the Maintenance Director revealed facility was not aware of this deficiency. The census of 102 was verified by the Administrator. The findings were acknowledged by the Maintenance Director during the exit interview.
Plan of correction
The state did not require a plan of correction for this citation.
0374Subdivision of Building Spaces - Smoke BarrieS/S D
Findings
Based on observation and interview, the facility failed to maintain fire/smoke doors. The deficient practice affected 1 of 7 smoke compartments. The facility had a capacity for 112 beds with a census of 102 on the day of the survey. The findings include:Observation during the building inspection tour revealed fire doors by Resident Room 519 did not close properly and latch. An interview with the Maintenance Director revealed facility was not aware of this deficiency. The census of 102 was verified by the Administrator. The findings were acknowledged by the Maintenance Director during the exit interview.
Plan of correction
The state did not require a plan of correction for this citation.
0521HVACS/S D
Findings
Based on record review and interview, the facility failed to maintain fire dampers. The deficient practice affected 2 of 7 smoke compartments. The facility had a capacity for 112 beds with a census of 102 on the day of the survey. The findings include:Safety Record review revealed smoke damper by the fire doors near Human Resources failed and documented on the damper report dated 9/4/2024. An interview with the Maintenance Director revealed that the facility was currently working to address this deficiency. The census of 102 was verified by the Administrator. The findings were acknowledged by the Maintenance Director during the exit interview.
Plan of correction
The state did not require a plan of correction for this citation.
0712Fire DrillsS/S F
Findings
Based on record review and interview, the facility failed to conduct fire drills at least quarterly on each shift. The deficient practice affected all smoke compartments. The facility had a capacity for 112 beds with a census of 102 on the day of the survey. The findings include:Record review revealed no documentation for the required fire drills listed below:2. shift and 3. shift / 4. quarter of 2023. An interview with the Maintenance Director revealed that the facility was not aware of this deficiency until the recent SA survey. The census of 102 was verified by the Administrator. The findings were acknowledged by the Maintenance Director during the exit interview.
Plan of correction
The state did not require a plan of correction for this citation.
0927Gas Equipment - Transfilling CylindersS/S D
Findings
Based on observation and interview, the facility failed to separate the area from any portion of a facility wherein patients are housed, examined, or treated by a fire barrier of 1 hour fire-resistive construction. The deficient practice affected 1 of 7 smoke compartments. The facility had a capacity for 112 beds with a census of 102 on the day of the survey. The findings include:Observation during the building inspection tour revealed oxygen transfilling room was not separated from the rest of the facility by a fire barrier of 1 hour fire-resistive construction due to lack of a fire damper at the ventilation line. An interview with the Maintenance Director revealed that facility was not aware of this requirement. The census of 102 was verified by the Administrator. The findings were acknowledged by the Maintenance Director during the exit interview.
Plan of correction
The state did not require a plan of correction for this citation.
9999Final ObservationsSurveyor note
Findings
The facility was found to be in compliance with Title 42, Code of Federal Regulations, 483.73 et seq. (Emergency Preparedness).
Plan of correction
The state did not require a plan of correction for this citation.
8/28/2024Revisit: Complaint, Recertification Survey · ID JH3U12No deficiencies
0000Initial CommentsSurveyor note
Findings
A revisit survey was completed on 8/28/24 for all previous deficiencies cited on 7/16/24. The facility is in compliance with all regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
7/31/2024Recertification Survey · ID JH3U219 deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
INITIAL COMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility's general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a). The facility is one (1) story, Type V (000) construction, with a partial basement. The basement contains support services for laundry, storage, and facility maintenance. The facility was constructed in 1966 with an addition added in 1997. The facility is licensed for 112 beds and operates a secured unit at the time of this survey. The Census was 105 at the time of the survey, with 22 in the secured unit. The facility is fully protected throughout by a National Fire Protection Association (NFPA) 13 automatic fire sprinkler system that consists of a wet and dry pipe sprinkler system. This re-certification survey conducted on July 31, 2024 was for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012) "Chapter 19, Existing Health Care Occupancies". The deficiencies cited were discussed with the Administrator and Director of Maintenance during the exit conference conducted at the end of the on-site survey.
Plan of correction
The state did not require a plan of correction for this citation.
0231Means of Egress CapacityS/S F
Findings
Based on observation it was found that the facility does not meet mean of egress requirements in accordance with NFPA 101. This was evidenced by the following:1. The courtyard fire exit pathway requires a flat surface to exit. 2. The exit at the west end of the secure area has an unlevel egress pathway that requires corrective action. NFPA 101 7.5.4.3 Each required accessible means of egress shall be continuous from each accessible occupied area to a public way or area of refuge in accordance with 7.2.12.2.2. NFPA 101 7.1.6.2 Changes in Elevation. Abrupt changes in elevation of walking surfaces shall not exceed 1/4 in. (6.3 mm). Changes in elevation exceeding 1/4 in. (6.3 mm), but not exceeding 1/2 in. (13 mm), shall be beveled with a slope of 1 in 2. Changes in elevation exceeding 1/2 in. (13 mm) shall be considered a change in level and shall be subject to the requirements of 7.1.7. These deficiencies have the potential to harm all occupants, staff, and visitors within the entire facility. Deficient items were discussed with the Executive Director and Maintenance Director during the exit conference.
Plan of correction
The state did not require a plan of correction for this citation.
0321Hazardous Areas - EnclosureS/S F
Findings
Based on observation and staff interview during record review, it was determined that the facility failed to maintain Fire/smoke doors in accordance with Life Safety Code NFPA 101 8.3.3.1 and 19.2.2.2.10.2. This was evidenced by the following:1. The secure area's fire doors do not latch properly. 2. There are gaps in the fire doors near Room 427.3. The roll-down fire door in the kitchen requires inspection. NFPA 101 8.3.3.1 Openings required to have a fire protection rating by Table 8.3.4.2 shall be protected by approved, listed, labeled fire door assemblies and fire window assemblies and their accompanying hardware, including all frames, closing devices, anchorage, and sills in accordance with the requirements of NFPA 80, Standard for Fire Doors and Other Opening Protectives, except as otherwise specified in this Code. These deficiencies have the potential to harm all occupants, staff, and visitors within the entire facility. Deficient items were discussed with the Executive Director and Maintenance Director during the exit conference.
Plan of correction
The state did not require a plan of correction for this citation.
0331Interior Wall and Ceiling FinishS/S F
Findings
Through observations made during the survey, the facility failed to install and maintain the Interior wall and ceiling finishes in accordance with NFPA 101 Life Safety Code (2012 Edition), section 19.3.3.1 and 10.2. This was evidenced by the following:1. The ceiling tiles throughout the facility are damaged or missing, including the Durango Nurse station, Room 304, Room 401, and the basement area. There is also a scab patch in the electrical room located in the secure area. 2. The attic access panel is missing in the soiled utility room. 19.3.3.2* Interior Wall and Ceiling Finish. Existing interior wall and ceiling finish materials complying with Section 10.2 shall be permitted to be Class A or Class B.This deficiency has the potential to harm all occupants, staff and visitors within the entire facility. Deficient items were discussed with the Executive Director and Maintenance Director during the exit conference.
Plan of correction
The state did not require a plan of correction for this citation.
0345Fire Alarm System - Testing and MaintenanceS/S F
Findings
Based on a record review it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code Section 9.6 and NFPA 72. This was evidenced by the following:1. The 2-year smoke detector sensitivity test is overdue (last performed in 2020). NFPA 101 19.3.4.1 to comply with section 9.6. Section 9.6.1.3, fire alarm system testing and maintenance to comply with NFPA 72. NFPA 72 14.4.5.3.4; to ensure that each smoke detector or smoke alarm is within its listed and marked sensitivity range, it shall be tested using any of the following methods:(1) Calibrated test method(2) Manufacturer's calibrated sensitivity test instrument(3) Listed control equipment arranged for the purpose(4) Smoke detector/fire alarm control unit arrangement whereby the detector causes a signal at the fire alarm control unit where its sensitivity is outside its listed sensitivity range(5) Other calibrated sensitivity test methods approved by the authority having jurisdictionNFPA 101, Section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requirements of NFPA 70, National Electrical Code, and NFPA 72, National Fire Alarm and Signaling Code. This deficiency has the potential to harm all occupants, staff and visitors within the entire facility. Deficient items were discussed with the Executive Director and Maintenance Director during the exit conference.
Plan of correction · submitted by the facility
Fire Alarm Inspection and Maintenance- Missing 2-year smoke detector sensitivity reportResident Specific: No residents Identified. But could affect all residents, staff and visitors within the facility. Maintenance Director conducted audit with Life Safety Surveyor on 07/31/2024 no other areas identified. Identification of others: Potential to affect all occupants, who might include staff, residents and visitors. Maintenance Director conducted audit with Life Safety Surveyor on 07/31/2024 no other areas identified. System and Measures: Maintenance Director contacted Integrity Fire Protection to complete required smoke detector sensitivity testing. Monitoring: Maintenance Director And NHA will ensure all services are completed according to NFPA guidelines and reports are received within 72 hours are completion. In compliance on: 8/31/2024
0363Corridor - DoorsS/S E
Findings
Based on observation and staff interview during the course of the survey, it was determined that the facility failed to maintain corridor doors in accordance with the Life Safety Code Section 19.3.6.3. This was evidenced by the following:1. The door to Room 109 does not latch and properly seal to maintain a smoke barrier. NFPA 101, 19.3.6.3.1 19.3.6.3.1* Doors protecting corridor openings in other than required enclosures of vertical openings, exits, or hazardous areas shall be doors constructed to resist the passage of smoke. This deficiency has the potential to harm all occupants, staff and visitors within this smoke compartment of the facility. Deficient items were discussed with the Executive Director and Maintenance Director during the exit conference.
Plan of correction · submitted by the facility
Corridor DoorsResident Specific: No specific residents Identified. Was stated that it could affect residents, staff, and visitors in Through-out smoke compartments of the facility. Identification of others: Has the potential to affect occupants, who might include staff, residents and visitors through-out the smoke compartments. Maintenance Director conducted audit with Life Safety Surveyor on 07/31/2024 no other areas identified. System and Measures: Maintenance Director has adjusted latch plate on door frame ensuring door closes and latches properly without excessive gap. Monitoring: Maintenance Director or designee will conduct facility audits for non-latching doors 2 times weekly for a period of no less than 12 weeks. Task will be added to TELS.In compliance on: 8/31/2024
0521HVACS/S F
Findings
Based on observation and staff interview, it was determined that the facility failed to maintain smoke dampers in accordance with Life Safety Code Section NFPA 105. This was evidenced by the following:1. The 4-year fire damper testing is overdueNFPA 105, 6.5.1 Smoke dampers for dedicated and non-dedicated smoke control systems shall be inspected and tested in accordance with NFPA 92A, Standard for Smoke-Control Systems Utilizing Barriers and Pressure Differences. 6.5.2* Each damper shall be tested and inspected one year after installation. The test and inspection frequency shall then be every 4 years, except in hospitals, where the frequency shallbe every 6 years. 6.5.3 Care shall be exercised that all tests are completed in a safe manner wearing the appropriate personal protective equipment. 6.5.4 Full unobstructed access to the damper shall be verified and corrected as required. LSC 19.5.2.1 requires air conditioning, heating, ventilating ductwork and related equipment to be installed in accordance with NFPA 90A, Standard for the Installation of Air Conditioning and Ventilating Systems. NFPA 90A, 2012 Edition, Section 4.3.12.1.1 states egress corridors shall not be used as a portion of a supply, return, or exhaust air system serving adjoining areas unless otherwise permitted by 4.3.12.1.3.1 through 4.3.12.1.3.4. This deficiency has the potential to harm all occupants, staff and visitors within the entire facility. Deficient items were discussed with the Executive Director and Maintenance Director during the exit conference.
Plan of correction · submitted by the facility
4 year damper inspectionResident Specific: No specific residents Identified. Was stated that it could affect residents, staff, and visitors in Through-out smoke compartments of the facility. Identification of others: Has the potential to affect occupants, who might include staff, residents and visitors through-out the smoke compartments. Maintenance Director conducted audit with Life Safety Surveyor on 07/31/2024 no other areas identified. System and Measures: Maintenance Director has contacted Integrity fire protection to complete 4 year damper inspection. Monitoring: Maintenance Director will add a task to TELS system for 4 year damper inspections to occur on time next inspection due date will be 2028. In compliance on: 8/31/2024
0541Rubbish Chutes, Incinerators, and Laundry ChuS/S F
Findings
Through observation during the survey, it was determined that the facility failed to meet the rubbish chutes, incinerators, and laundry chute requirements in accordance with NFPA 101 and NFPA 82. This was evidenced by the following:1. The linen chute requires an annual inspection. NFPA 82 (2009) 10.2.2 Waste and linen chutes and transport systems including chute loading and discharge doors shall be inspected and maintained not less than annually in accordance with manufacturers' instructions. Life Safety Code Section 19.5.4.1 Existing rubbish chutes or linen chutes, including pneumatic rubbish and linen systems, that open directly onto any corridor shall be sealed by fire-resistive construction to prevent further use or shall be provided with a fire door assembly having a minimum 1-hour fire protection rating. All new chutes shall comply with Section 9.5. NFPA 101 4.6.12.1 Whenever or wherever any device, equipment, system, condition, arrangement, level of protection, fire-resistive construction, or any other feature is required for compliance with the provisions of this Code, such device, equipment, system, condition, arrangement, level of protection, fire-resistive construction, or other feature shall thereafter be continuously maintained. Maintenance shall be provided in accordance with applicable NFPA requirements or requirements developed as part of a performance-based design, or as directed by the authority having jurisdiction. This deficiency has the potential to harm all occupants, staff and visitors within the entire facility. Deficient items were discussed with the Executive Director and Maintenance Director during the exit conference.
Plan of correction · submitted by the facility
Laundry ChuteResident Specific: No specific residents Identified. Was stated that it could affect residents, staff, and visitors in Through-out smoke compartments of the facility. Identification of others: Has the potential to affect occupants, who might include staff, residents and visitors through-out the smoke compartments. Maintenance Director conducted audit with Life Safety Surveyor on 07/31/2024 no other areas identified. System and Measures: Maintenance Director contacted Integrity fire protection to complete inspections on link and vortex doors to complete annual inspection on laundry chute fire door. Monitoring:Maintenance Director has added task to TELS for annual inspection of laundry chute fire door by certified contractor. In compliance on: 8/31/2024
0712Fire DrillsS/S F
Findings
Based on record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, Section 19.7.1.6. This was evidenced by the following:1. Fire drills were not completed for the 2nd and 3rd shifts in the 4th quarter of 2023. NFPA 101, 19.7.1.6 Drills shall be conducted quarterly on each shift to familiarize facility personnel (nurses, interns, maintenance engineers, and administrative staff) with the signals and emergency action required under varied conditions. This deficiency has the potential to harm all occupants, staff and visitors within the entire facility. Deficient items were discussed with the Executive Director and Maintenance Director during the exit conference.
Plan of correction · submitted by the facility
K712- Fire Drills- Not completed properly Resident Specific: No residents Identified. But could affect all residents, staff and visitors within the facility. Identification of others: No residents Identified. But could affect all residents, staff and visitors within the facility. System and Measures: Maintenance Director has read updated policy and procedure on fire drills and completed education on frequency requirements for fire drill documentation. Maintenance Director will conduct fire drills in accordance with NFPA 101 standards 1 per shift per quarter. Monitoring: Administrator will ensure fire drills are completed to NFPA 101 regulations prior to end of each quarter. In compliance on: 8/31/2024
0907Gas and Vacuum Piped Systems - Maintenance PrS/S E
Findings
Based on observations and records review, it was determined that the facility did not maintain oxygen storage in accordance with NFPA 99. This was evidenced by the following:1. The oxygen storage near room 406 needs labeling and proper storage of full and empty tanks. Any signage added to the oxygen storage room shall be non-combustible. NFPA 99 11.6.5.2 If empty and full cylinders are stored within the same enclosure, empty cylinders shall be segregated from full cylinders. NFPA 99 11.6.5.3 Empty cylinders shall be marked to avoid confusion and delay if a full cylinder is needed in a rapid manner. This deficiency has the potential to harm all occupants, staff and visitors within this smoke compartment of the facility. Deficient items were discussed with the Executive Director and Maintenance Director during the exit conference.
Plan of correction · submitted by the facility
Oxygen roomResident Specific: No residents Identified. But could affect all residents, staff and visitors within the facility. Identification of others: No residents Identified. But could affect all residents, staff and visitors within the facility. Maintenance Director conducted audit with Life Safety Surveyor on 07/31/2024 no other areas identified. System and Measures: Maintenance Director has purchased noncombustible signs for oxygen room for proper storage of full and empty tanks. Maintenance director will complete education with all staff to ensure tanks are stored properly according to signage. Monitoring: Maintenance Director or designee will conduct facility audits for proper storage 1 time weekly for a period of no less than 12 weeks. Task will be added to TELS.In compliance on: 8/31/2024
7/16/2024Complaint, Recertification Survey · ID JH3U116 deficiencies
0000Initial CommentsSurveyor note2 building records
Findings · record 1 of 2
A recertification survey with complaint #CO36513 and #CO36691 was completed on 7/10/24 to 7/16/24. Six deficiencies were cited.
Findings · record 2 of 2
An Emergency Preparedness survey was conducted from 7/10/24 to 7/16/24. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0584Safe/Clean/Comfortable/Homelike EnvironmentS/S D
Findings
Based on observations and staff interviews, the facility failed to provide a safe, functional, sanitary and comfortable environment for residents, staff and the public on one of four units. Specifically, the facility failed to provide the necessary housekeeping and maintenance services to maintain resident room #306, #307, #316, #318, #303, #302 and #311 in a sanitary and comfortable manner. Findings include: I. Facility policy and proceduresThe Safe and Homelike Environment policy, revised 12/2023, was provided by the director of nursing (DON) on 7/16/24 at 11:33 a.m. The policy revealed the term environment referred to any environment in the facility that was frequented by residents, including (but not limited to) the residents' rooms, bathrooms, hallways, dining areas, lobby, outdoor patios, therapy areas and activity areas. A homelike environment de-emphasized the institutional character of the facility setting, to the extent possible; and allowed the resident to use personal belongings that supported a homelike environment. A use of the determination of homelike, should include the resident's opinion of the living environment. The term orderly was defined as an uncluttered physical environment that was neat and well kept. The term sanitary included, but was not limited to, preventing the spread of disease-causing organisms by keeping resident care equipment clean and properly stored. Resident care equipment included, but was not limited to, equipment used in the completion of the activities of daily living. The facility would create and maintain, to the extent possible, a homelike environment that de-emphasized the institutional character of the setting. Housekeeping and maintenance services would be provided as necessary to maintain a sanitary, orderly and comfortable environment. Any unresolved environmental concerns would be reported to the nursing home administrator (NHA). Resident areas would have adequate outside ventilation by means of windows, or mechanical ventilation, or a combination of the two. II. Resident room observationsOn 7/15/24 at 9:06 a.m. resident room #306 was observed. The observation revealed sheetrock damage on two room walls, chipped paint on one room wall, two small holes on the wall under the sink, debris in the room corners, sheetrock damage around the room sink, two unused metal curtain holders over the window, black discoloration on the room cove base, black marks on the entrance room door, a torn bathroom linoleum floor, one black plunger and one white toilet brush standing upright on the bathroom floor, multiple dead bugs in the bathroom light fixture, black marks on the bathroom door frame and a nonfunctional bathroom exhaust fan. On 7/15/24 at 9:12 a.m. resident room #307 was observed. The observation revealed separated linoleum flooring under the room sink, sheet rock damage on the room wall by the sink, six unused metal anchors in the wall by the sink, multiple dead bugs in the bathroom light fixture, a loud squeaking bathroom exhaust fan, black marks on the bathroom door, black marks on the bathroom's metal heater cover, one white toilet brush in a holder standing upright in the bathroom, four large sections of torn linoleum flooring in the bathroom, one white urine collection hat on the floor behind the toilet (not dated, labeled with a resident or bagged in plastic) and chipped paint on the bathroom door frames. On 7/15/24 at 9:19 a.m. resident room #316 was observed. The observation revealed debris in the room corners, loose room cove base, chipped paint on the room walls, a missing string pull cord extender for a room wall light, four small holes on the wall by the sink, the room sink drained slowly, unpainted sheetrock patches behind the headboard of the bed by the window, one room floor tile with two chipped areas on the tile, room metal heater cover end cap was loose, black marks on the bathroom metal heater cover, black marks on both bathroom doors, chipped paint on both bathroom door frames, two black plungers and one white toilet brush standing upright on the bathroom floor, one loose bathroom ceiling tile, a loose metal room heater cover, chipped paint on the metal room heater cover, a nonfunctional bathroom ceiling exhaust fan and chipped paint on the entrance door frame. On 7/15/24 at 9:27 a.m. resident room #318 was observed. The observation revealed a missing metal room heater cover under the window, chipped paint on one wall by the bathroom, sheetrock damage on the room wall at the footboard by the first bed and debris in the room corners. On 7/15/24 at 9:33 a.m. resident room #303 was observed. The observation revealed debris in the room corners, paint chips on one wall by the bathroom, one black plunger and one white toilet brush standing upright on the bathroom floor, one loose ceiling tile, a missing exhaust fan in the bathroom, four missing bathroom wall tiles, chipped paint on the bathroom door frame, cracked bathroom linoleum floor, two white urine collection hats on a shelf in the bathroom (not dated, labeled with a resident name or bagged in plastic), black marks on the bathroom door, chipped paint on the wall by the sink and chipped paint on the wall by the footboard of the bed by the window. On 7/15/24 at 9:46 a.m. resident room #302 was observed. The observation revealed debris in the room corners, chipped paint on both bathroom doors, chipped paint on both bathroom door frames, multiple dead bugs in the bathroom light fixture, one black plunger and one white toilet brush standing upright on the bathroom floor, a bathroom sheetrock patch needed painting, three small holes in the wall by bed one, sheetrock damage above the cove base under the room sink, four room sheetrock patches were unpainted by the room sink, one loose ceiling tile over the bed by the window, four unused metal wall anchors in the wall by the window, one ceiling panel with a missing corner and one water damaged ceiling tile. On 7/15/24 at 9:57 a.m. resident room #311 was observed. The observation revealed four missing pieces of the horizontal window blinds, debris in the room corners, chipped paint on the bathroom door frame, chipped paint on the room wall by the bathroom door, multiple dead bugs in bathroom ceiling light fixture, chipped paint on the bathroom doors, one black plunger standing upright on the bathroom floor, two portions of the bathroom metal heater cover were bent outward (sharp to the touch), one male urinal (not dated, labeled with a resident name or bagged in plastic) sitting on the toilet tank lid, one missing bathroom transition strip and chipped paint on the wall to the left of the sink. III. Staff interviewsAn environmental tour of the facility was conducted with the nursing home administrator (NHA) and the maintenance supervisor (MS) on 7/15/24 at 12:49 p.m. Each of the above residents' rooms were observed with the NHA and the MS for the environmental concerns. The MS said facility staff submitted work orders by calling him, telling him in person or by using the facility's management computerized system. The NHA said the staff had been in-serviced on the use of the facility's management computerized system system. The MS said he reviewed the facility's management computerized system work order requests on a daily basis. The NHA said that staff could place work orders in the facility's computerized healthcare software system. The NHA said the computerized healthcare software system would then generate a work order in the facility's management computerized system. The MS said he did not have any work orders of the observed environmental concerns, submitted in the facility's management computerized system system. The MS said resident rooms were inspected each month. The MS said resident rooms were routinely audited for environmental issues. The NHA said resident rooms and bathrooms were cleaned daily. The NHA and the DON were interviewed together on 7/16/24 at 9:44 a.m. The DON said urine collection hats should be thrown away after they were used. The DON said the urine collection hats should not be stored in resident rooms. The DON said the male urinal should have been stored in a plastic bag. The DON said the urine collection devices could be an infection control issue. The NHA said the plungers and toilet brushes were removed from the resident bathrooms on 7/15/24 (during the survey).
Plan of correction · submitted by the facility
F584Plan of CorrectionResident Specific: Room #’s; 306, 307, 316, 318, 303, 302 and 311 as identified in resident sample. Corrective Action for Room #’s; 306, 307, 316, 318, 303, 302 and 311ROOM #306 1. Sheetrock damage on two room walls 2. Chipped paint on one room wall 3. Two small holes on the wall under the sink 4. Debris in the room corners 5. Sheetrock damage around the room sink 6. Two unused metal curtain holders over the window 7. Black discoloration on the room cove base 8. Black marks on the entrance room door 9. Torn bathroom linoleum floor 10. One black plunger standing upright on the bathroom floor -REMOVED 07/15/202411. One white toilet brush standing upright on the bathroom floor -REMOVED 07/15/202412. Multiple dead bugs in the bathroom light fixture 13. Black marks on the bathroom door frame 14. Nonfunctional bathroom exhaust fan. ROOM #3071. Separated linoleum flooring under the room sink 2. Sheet rock damage on the room wall by the sink 3. Six unused metal anchors in the wall by the sink 4. Multiple dead bugs in the bathroom light fixture 5. Squeaking bathroom exhaust fan 6. Black marks on the bathroom door 7. Black marks on the bathroom's metal heater cover 8. One white toilet brush in a holder standing upright in the bathroom -REMOVED 07/15/20249. Four large sections of torn linoleum flooring in the bathroom 10. One white urine collection hat on the floor behind the toilet -REMOVED 07/15/2024(not dated, labeled with a resident or bagged in plastic) 11. Chipped paint on the bathroom door framesROOM #316 1. Debris in the room corners 2. Loose room cove base 3. Chipped paint on the room walls 4. Missing string pull cord extender for a room wall light 5. Four small holes on the wall by the sink 6. Room sink drained slowly 7. Unpainted sheetrock patches behind the headboard of the bed by the window, 8. One room floor tile with two chipped areas on the tile 9. Room metal heater cover end cap was loose 10. Black marks on the bathroom metal heater cover 11. Black marks on both bathroom doors 12. Chipped paint on both bathroom door frames 13. Two black plungers standing upright on the bathroom floor-REMOVED 07/15/202414. One white toilet brush standing upright on the bathroom floor -REMOVED 07/15/202415. One loose bathroom ceiling tile16. A loose metal room heater cover 17. Chipped paint on the metal room heater cover 18. Nonfunctional bathroom ceiling exhaust fan 19. Chipped paint on the entrance door frame ROOM #318 1. Missing metal room heater cover under the window 2. Chipped paint on one wall by the bathroom 3. Sheetrock damage on the room wall at the footboard by the first bed 4. Debris in the room cornersROOM #303 1. Debris in the room corners 2. Paint chips on one wall by the bathroom 3. One black plunger standing upright on bathroom floor -REMOVED 07/15/20244. One white toilet brush standing upright on the bathroom floor -REMOVED 07/15/20245. One loose ceiling tile 6. Missing exhaust fan in the bathroom 7. Four missing bathroom wall tiles 8. Chipped paint on the bathroom door frame 9. Cracked bathroom linoleum floor 10. Two white urine collection hats on a shelf in the bathroom -REMOVED 07/15/2024(not dated, labeled with a resident name or bagged in plastic) 11. Black marks on the bathroom door 12. Chipped paint on the wall by the sink 13. Chipped paint on the wall by the footboard of the bed by the windowROOM #302 1. Debris in the room corners 2. Chipped paint on both bathroom doors 3. Chipped paint on both bathroom door frames 4. Dead bugs in the bathroom light fixture 5. One black plunger standing upright on the bathroom floor -REMOVED 07/15/20246. One white toilet brush standing upright on the bathroom floor -REMOVED 07/15/20247. Bathroom sheetrock patch needed painting 8. Three small holes in the wall by bed one 9. Sheetrock damage above the cove base under the room sink 10. Four room sheetrock patches were unpainted by the room sink 11. One loose ceiling tile over the bed by the window 12. Four unused metal wall anchors in the wall by the window 13. One ceiling panel with a missing corner 14. One water damaged ceiling tileROOM #311 1. Four missing pieces of the horizontal window blinds 2. Debris in the room corners 3. Chipped paint on the bathroom door frame 4. Chipped paint on the room wall by the bathroom door 5. Multiple dead bugs in bathroom ceiling light fixture 6. Chipped paint on the bathroom doors 7. One black plunger standing upright on the bathroom floor -REMOVED 07/15/20248. Two portions of the bathroom metal heater cover were bent outward (sharp to the touch) 9. One male urinal sitting on the toilet tank lid -REMOVED 07/15/2024(not dated, labeled with a resident name or bagged in plastic) 10. One missing bathroom transition strip 11. Chipped paint on the wall to the left of the sinkSheetrock damage to be corrected by mudding and painting. Chipped paint to be painted over. Curtain anchors above windows to be removed and replaced. Room cove base to be replaced. Entrance doors to be painted. Damaged Linoleum floor in rooms and bathrooms to be patched. Light fixtures to be removed and cleaned to be free of all bugs. Bathroom door frames to be painted. Bathroom exhaust fan to be replaced and or repaired. Debris in room corners to be cleaned. Unused metal anchors in the wall to be removed. All urine hats removed from all bathrooms. Any missing pull chords for room wall light to be replaced. Slow draining sinks to be cleared of debris causing slow drainage. Heater metal end caps to be repaired. Metal heater covers to be painted and repaired to remove any black marks. Any and all loose or missing or damaged ceiling tiles to be replaced. Missing or damaged wall tiles to be replaced. Any missing horizontal pieces of window blinds to be replaced. Any missing transition bedroom to bathroom strips to be replaced. Corrective action to be completed 8/15/2024Identification of Others: All 300 rooms (Montrose Unit) were evaluated on 7/16/24 to identify any other effected rooms and no other rooms were identified. Systems and Measures: Facility staff will be educated on identification of items that do not promote a safe and homelike environment and process to put work orders in TELS. TELS will then notify maintenance of items that need replaced, repaired, or addressed. Education will also be given to facility staff regarding storage of urinals, collection hats and debris removal. Education was initiated to current staff and will continue through the onboarding process of future staff members. Designated maintenance staff and administrator or designee will initiate unit rounds weekly to ensure TELS are being completed timely and no other repairs are identified on unit. Monitoring: 1. Weekly, for no less than 12 weeks, maintenance staff member and administrator /designee will conduct a unit audit using a punch sheet (documented in the computerized system TELS) noting all items identified. 2. The maintenance staff member and administrator/designee, will audit/monitor compliance with ensuring the 300 room numbers are free from disrepairs/content regarding:1. Debris in room corners 2. Window Blinds 3. Heater Covers 4. Flooring 5. Sheetrock 6. Plungers 7. Transition Strips 8. Urine Collection Hats 9. Black Markings on Walls & Doors 10. Ceiling Tiles 11. Chipped Paint 12. Exhaust Fans 13. Urinals 14. Metal Anchors 15. Holes in walls 16. Light pull cords 17. Bathroom Light Fixtures Cleanliness 18. Toilet Brushes 19. Sink Drain Functioning 20. Unused Metal Curtain Holders 21. Missing Tiles 22. Unpainted Sheetrock 3. Facility maintenance staff and administrator will conduct a whole house audit using a punch sheet (documented in the computerized system TELS) noting all items identified on the 2567 Audits will be conducted to verify; room paint, dry wall, ceiling tiles, light fixtures, cove base, flooring, door frames, doors, blinds, lighting pull chords, exhaust fans, heater covers and sinks are in good repair and provide a safe and homelike environment. which will be checked off as in compliance during a walkthrough of all rooms 1/x week for four weeks. Audits frequency will then reduce to once per month for a minimum of 2 months to continue until substantial compliance is reached thereafter. 4. When monitoring audits demonstrate consistent implementation, tracking, and satisfactory compliance with keeping rooms from disrepair, the frequency of monitoring audits will reduce from weekly to monthly and shall continue monthly for no less than 3 additional months or until there are 3 consecutive months of satisfactory performance. 5. Will review audits in QAPI monthly to discuss what interventions are effective and issues identified. Addendum:The monitoring will be documented on an audit tool that was created specifically for this plan of correction and will be kept in a binder.
0600Free from Abuse and NeglectS/S D
Findings
Based on interviews and record review, the facility failed to take steps to protect one (#19 and #256) of eight residents from physical abuse out of 45 sample residents reviewed for abuse. Specifically, the facility failed to prevent Resident #19 from physical abuse by Resident #256. Findings include: I. Facility policy and procedure The Abuse: Prevention of and Prohibition Against policy, revised 11/29/23, was provided by the director of nursing (DON) on 7/10/24 at 2:28 p.m. It read in pertinent part, "Abuse is willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish."Willful means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm."II. Incident of physical abuse between Resident #256 and Resident #19 on 6/13/24A. Facility investigation of the altercation on 6/13/24The witness statement, dated 6/13/24, written by a certified nurse aide (CNA), documented Resident #256 and Resident #19 were sitting at the dining room table. The residents went back and forth talking to each other. They told each other to be quiet. They said "do not tell me what to do" and "I will knock the black out of you." Resident #256 grabbed a hold of Resident #19's hair and would not let go. The 6/13/24 nurse incident note revealed Resident #256 and Resident #19 were sitting at the dining room table. They were talking back and forth telling each other to be quiet. The note documented the residents were saying "do not tell me what to do" and "I will knock the black out of you." The staff went to separate the residents and Resident #256 grabbed Resident #19's hair and did not want to let go. The unit nurse, the therapist and another staff member separated the residents and redirected both residents from one another. The therapist took Resident #256 outside for redirection and distraction. Resident #19 was redirected and removed to an alternate area. The progress note documented no skin changes were noted on either resident. The progress note documented neither resident recalled the event and remained at baseline. The facility's conclusion of the internal investigation was Resident #256 pulled Resident #19's hair. The facility's investigation summary revealed Resident #256 was sent to a higher level of care on 6/13/24 for the safety of self and others and for psychosocial safety and stabilization. The facility investigation revealed Resident #256 had four incidents with other residents prior to the incident on 6/13/24. Resident #256 had an incident on 2/23/24, 2/24/24, 4/10/24 and 4/28/24 with other residents.. The interventions for each incident included to redirect the resident and provide frequent checks. -Resident #256 and Resident #19 had a previous incident on 4/28/24. -Review of Resident #256's comprehensive care plan did not reveal There were not new person-centered interventions after Resident #256 was involved in multiple resident to resident altercations (see care plan below). B. Resident #256 - assailant 1. Resident statusResident #256, age greater than 65, was admitted on 1/18/24 and discharged on 6/13/24 to a local hospital. According to the June 2024 computerized physician orders (CPO), diagnoses included vascular dementia, cognitive communication deficit and muscle weakness. The 4/25/24 minimum data set (MDS) assessment revealed the resident's cognitive status was severely impaired with a brief interview for mental status (BIMS) score of three out of 15. The MDS assessment did not identify the resident displayed behaviors during the assessment period. 2. Record reviewThe care plan, dated 2/19/24 and revised 6/20/24, identified the resident had verbal and physical aggression related to her dementia. Resident #256 was agitated when staff attempted to assist her and she responded physically when she became frustrated. Interventions included monitoring the resident and her surroundings to minimize known stressors such as multiple residents too close to the resident (5/23/24) and redirecting as needed(5/10/24). -The care plan did not identify new interventions implemented after the 2/23/24 and 2/24/24 resident to resident altercation incidents. C. Resident #19 - victim 1. Resident statusResident #19, age 82, was admitted on 10/3/19. According to the July 2024 CPO, diagnoses included Alzheimer's disease and dementia. The 5/17/24 MDS assessment revealed the resident's cognitive status was severely impaired with a BIMS score of one out of 15. The MDS assessment identified the resident displayed verbal behaviors toward others. 2. Record review The care plan, revised 7/15/24, identified the resident had a history of being verbally and physically aggressive if others were in her walking path and she could become aggressive if another resident had an object she wanted. Interventions include offering to take her outside (5/17/24) and redirecting her when she yelled at others (6/20/24). V. Staff interviewsLicensed practical nurse (LPN) #2 was interviewed on 6/15/24 at 2:12 p.m. He was familiar with Resident #256. LPN #2 said he was not present on 6/13/24 when the altercation took place. He said he was aware Resident #256 and Resident #19 were involved in a resident to resident altercation. He said the residents that resided in the secured unit were confused and often argued among themselves. LPN #2 said he stepped in when arguing occurred, tried to separate the residents when they argued and he tried to distract the residents. The nursing home administrator (NHA) was interviewed on 7/16/24 at 10:57 a.m. The NHA said the 6/13/24 altercation between Resident #265 and Resident #19 was substantiated as physical abuse. He said after the altercation, the facility immediately separated the residents and redirected them. The NHA said the intervention used to prevent the 6/13/24 altercation was to redirect the resident. The NHA said this intervention was not effective.
Plan of correction · submitted by the facility
F 600 Plan of Correction Resident Specific:Resident #256 no longer resides at the facility and was transferred safely to an alternate facility to meet their needs. Resident #19 was monitored for 72 hours post event and had no negative outcome post event and currently feels safe and is at baseline. Identification of Others:No others identified, however, all residents on memory care have the potential to be affected. The facility initiated full house interviews with all residents/resident representatives who reside on the memory care neighborhood on 7/15/2024. Residents (or their representatives – if residents were unable to be interviewed) were asked if they feel they are free from abuse. Systems & MeasuresFull house audit completed of all residents that reside on the secured unit for person centered interventions on Kardex and care plan. Education to be completed by 08/15/2024:Facility staff to be educated on location of person-centered interventions on Kardex and care plans for secured unit. MonitoringResidents who are admitted to the secured unit will be reviewed to ensure that they have person centered interventions on Kardex and care plan. DON (director of nursing)/Designee will monitor for new secured unit admissions 5 X Week X 12 Weeks to ensure that secured unit residents have person centered interventions on Kardex and care plan. This audit will take place for 3 months (or 3 QAPI meetings), if process is improved and no issues identified the audit will decrease to as needed. Addendum: Facility will conduct monitoring 5x week x 12 to verify interventions on KARDEX are being followed. Observations will be documented on audit tool created specifically for this plan of correction.
0603Free from Involuntary SeclusionS/S D
Findings
Based on record review, observations and interviews the facility failed to ensure two (#19 and #100) of three residents reviewed for out of 45 sample residents were free from involuntary seclusion. Specifically, the facility failed to ensure Resident #19 and Resident #100 who resided in the secured unit, had the required ongoing documentation of the review and revision to meet the criteria and if the interventions met the needs of the resident. Findings include:I. Facility policy and procedure The Elopement and Unsafe Wandering policy, revised December 2023, was provided by the director of nursing (DON) on 7/16/24 at 5:25 p.m. It read in pertinent part, "It is the facility's policy to provide a safe environment for all residents through appropriate assessment, interventions, and adequate supervision to prevent accidents related to unsafe wandering or elopement."Care plan interventions will consider the elements of the evaluation or behavior observations that identified the resident at risk."II. Resident #19 A. Resident statusResident #19, age 82, was admitted on 10/3/19. According to the July 2024 computerized physician orders (CPO), diagnoses included Alzheimer's disease and dementia. The 5/17/24 minimum data set (MDS) assessment revealed the resident's cognitive status was severely impaired with a BIMS score of one out of 15. The resident required substantial assistance with transfers, oral hygiene, toileting, showering and personal hygiene. The resident was completely dependent on staff to wheel her manual wheelchair. The MDS assessment identified that wandering was not exhibited. B. ObservationsDuring a continuous observation on 7/15/24, beginning at 12:00 p.m. and ending at 12:32 p.m., the resident was in her wheelchair at a dining table in the secured unit dining room. Her head was down and she was sleeping on and off. She had a stuffed animal cat in her arms. C. Record review The elopement care plan, revised 5/23/24, revealed Resident #19 was at risk for elopement secondary to a history of elopement, Alzheimer's disease and poor safety awareness. The resident could exhibit behaviors including exit seeking, unplanned exiting, aimless walking and wandering or none. Interventions included documenting wandering behavior, documenting attempted diversional interventions and monitoring and documenting observed behavior and episodes every shift.-The resident's electronic medical record (EMR) did not reveal that the facility identified a certain time of day for wandering and elopement attempts. -The resident's EMR did not reveal that the facility identified a pattern for purposeful wandering. -The facility did not identify wandering and elopement de-escalation behaviors. The 2/9/24 elopement and wandering evaluation revealed the resident scored an 11, which indicated the resident was a high risk for elopement and wandering. The evaluation indicated the resident did not have a history of elopement and did not make statements about a desire to leave the facility. The resident wandered aimlessly with the potential to go outside and had active exit-seeking behavior. The resident wandered to intrude on the privacy or activities of others. The wandering behavior was the same as the prior evaluation. -The resident's EMR revealed there were no elopement attempts between 12/1/23 and 7/16/24. The certified nurse aide (CNA) behavior symptom tracking was reviewed on 7/16/24. It revealed there was no wandering observed between 6/16/24 to 7/16/24. A review of the resident's EMR on 7/16/24 did not reveal there was documentation that wandering was monitored, if interventions were used and if the interventions were effective in January 2024, February 2024, March 2024, April 2024, May 2024, June 2024 and from 7/1/24 to 7/16/24. The 12/13/23 interdisciplinary team (IDT) progress note revealed the resident wandered into another's resident's room. -A review of the resident's EMR revealed there was no documentation that wandering was monitored, if interventions were used and if the interventions were effective after the resident wandered into another resident's room on 12/13/23. -A review of Resident #19 EMR from 12/14/23 to 7/16/24 did not reveal any additional progress notes that the resident had wandering behaviors. III. Resident #100A. Resident status Resident #100, age 81, was admitted on 6/5/24, According to the July 2024 CPO, diagnoses included dementia, displaced fracture of left femur, mood disturbance, psychotic disturbance and anxiety. The 6/25/24 MDS assessment revealed the resident's cognitive status was severely impaired with a BIMS score of zero out of 15. The resident was dependent with eating, oral hygiene, toileting, showering, dressing, and personal hygiene. The resident was completely dependent on staff to wheel his manual wheelchair. The MDS assessment did not identify that wandering was exhibited. B. ObservationsDuring a continuous observation on 7/15/24, beginning at 12:00 p.m. and ending at 12:32 p.m., the resident was observed in his wheelchair in the secured unit dining room. The resident was assisted by an unknown staff member to a dining table. At 12:15 p.m. the resident left the table and walked throughout the dining area. At 12:20 p.m. an unidentified staff member asked the resident if he was hungry and redirected the resident to the opposite side of the dining table. The unknown staff member brought the resident's lunch tray to the dining table. The resident ate his lunch until 12:32 p.m. C. Record review The elopement care plan, initiated on 7/11/24 (during the survey), revealed the resident was at risk for elopement and wandering related to impaired safety awareness and cognitive decline. Interventions included documenting wandering behavior and attempted diversional interventions. -The resident's EMR did not reveal that the facility identified a certain time of day for wandering and elopement attempts. -The resident's EMR did not reveal that the facility identified a pattern for purposeful wandering. -The facility did not identify wandering and elopement de-escalation behaviors. The mood and behavior care plan, revised on 7/15/24 (during the survey), revealed the resident had potential for mood or behavior problems related to insomnia, dementia, mental disorder and pain. The resident had periods of confusion, agitation and wandering without intent. Interventions included taking the resident outside, offering food and drinks and redirecting the resident away from the other residents'rooms if necessary. The 6/19/24 elopement and wandering evaluation revealed the resident scored a five, which indicated the resident was a low risk for elopement and wandering. The resident did not have a history of elopement, he did not make statements about a desire to leave the facility, and he did not wander to place the resident at significant risk of harming themselves or others. -The resident's EMR revealed there were no elopement attempts between 6/5/24 and 7/16/24. The CNA behavior symptom tracking was reviewed on 7/16/24. It revealed there was no wandering observed between 6/16/24 to 7/16/24. The July 2024 CPO revealed the resident had a physician's order that indicated to monitor and document observed wandering behavior. The physician's order indicated to document the following: exit seeking, 2 - unplanned exiting, 3 - aimless walking and wandering, and 4 - none, ordered 6/18/24. The June 2024 MAR revealed the resident had episodes of aimless walking and wandering on 6/19/24, 6/21/24 and 6/23/24. The July 2024 MAR revealed the resident had episodes of aimless walking and wandering on 7/5/24 and 7/6/25 and had episodes of exit-seeking on 7/6/24.-A review of the resident's EMR revealed that there was no documentation of what interventions were used when the resident had episodes of aimless walking and wandering and when the resident had episodes of exit-seeking. IV. Staff interviews The DON, the nursing home administrator (NHA) and the social service resource (SSR) were interviewed together on 7/15/24 at 3:29 p.m. The NHA said the residents had a care plan for wandering to tell the staff what to do if the resident wandered. The DON said if a resident wandered, the staff should intervene and redirect them. The SSR said if a resident wandered staff should offer an activity as a distraction. The DON said the licensed nurses documented in the resident's EMR if they observed wandering. The DON said CNAs documented in the behavior tracking log or would tell the nurse. The DON said she knew the interventions were effective for the residents because if the staff used an intervention that was not effective, they would notify her via text message. The DON said she told the staff verbally to try another intervention. The DON said the effectiveness of the interventions was not monitored or documented. The DON was interviewed again on 7/16/24 at 2:59 p.m. The DON said the nurses and the CNAs monitored the residents for wandering behaviors. The DON said the nurse documented wandering in the MAR and the CNAs documented in the behavior activity tracking log. The DON said she was familiar with Resident #19. The DON said did not know the resident's wandering was not documented and interventions were not documented for their effectiveness. The DON said she was familiar with Resident #100. The DON said she was not aware the resident's interventions were not documented for their effectiveness.
Plan of correction · submitted by the facility
F603Plan of Correction Resident Specific:Resident #19 and Resident #100 who resided in the secured unit, did not have the required ongoing documentation of the review and revision to meet the criteria and if the interventions met the needs of the resident. Corrective Action:Resident #19 and Resident #100 charts were reviewed by DON. Orders were entered to identify resident specific behaviors, interventions, and effectiveness. Kardex and care plans were also reviewed for resident specifics behaviors. Identification of Others:Has the potential to affect all residents residing on the secured unit. Systems & MeasuresFull house audit completed of all residents that reside on the secured unit and orders were entered to identify resident specific behaviors, interventions, and effectiveness. Kardex and care plans were also reviewed. MonitoringResidents who are admitted to the secured unit will be reviewed to ensure that they have resident specific orders that identify behaviors, interventions and effectiveness. DON/Designee will monitor for new secured unit admissions 5 X Week X 12 Weeks to ensure that secured unit residents have orders to identify behaviors, interventions, and effectiveness. This audit will take place for 3 months (or 3 QAPI meetings), if process is improved and no issues identified the audit will decrease to as needed. Addendum: Facility will conduct monitoring 5x week x 12 to verify interventions on KARDEX are being followed. Observations will be documented on audit tool created specifically for this plan of correction.
0658Services Provided Meet Professional StandardsS/S D
Findings
Based on observations, record review and interviews, the facility failed to ensure residents were provided services that meet professional standards. Specifically, the facility failed to ensure narcotic medications were documented on the narcotic log at the time of removal from the locked narcotic drawer on two of four medication carts. Findings include:I. Facility policy and procedureThe Controlled Medications Storage and Reconciliation policy, revised January 2024, was provided by the director of nursing (DON) on 7/15/23 at 12:23 a.m. It read in pertinent part,"It is the policy of this facility to safeguard access and storage of controlled drugs listed in Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse using separately locked, permanently affixed compartments, with the exception that controlled medications and those medications subject to abuse may be stored with non-controlled medications as part of a single unit package medication distribution system, if the supply of the medication(s) is minimal and a shortage is readily detectable. This facility will maintain a process for monitoring, administration, documentation, reconciliation and destruction of controlled substances. "When a controlled medication is administered, the licensed nurse administering the medication immediately enters all of the following information on the accountability record:-Date and time of administration;-Amount administered; and,-Signature of the nurse administering the dose, completed after the medication is actually administered."II. Observations and interviewsOn 7/11/24 at 11:52 a.m. the medication cart on the Durango unit was observed with registered nurse (RN) #2 and licensed practical nurse (LPN) #4. RN #2 compared the narcotic log to the actual narcotic count for Resident #16's hydrocodone five milligrams (mg)/acetaminophen 325 mg pills. -The narcotic log revealed 59 remaining pills, however, the actual count revealed 58 remaining pills. RN #2 said she administered one hydrocodone/acetaminophen pill to Resident #16 on 7/11/24 at 8:11 a.m. and she had forgotten to document the removal of the medication from the locked controlled substance drawer of the medication cart. On 7/11/24 at 12:45 p.m., the medication cart on the Golden unit was observed with RN #3. The following discrepancies were found:-Resident #32's lorazepam 0.5 mg narcotic log revealed 11 remaining pills, however, the actual count revealed 10 remaining pills. RN #3 said she administered one lorazepam 0.5 mg pill on 7/11/24 at 7:35 a.m. to Resident #32 and had not yet documented the removal of the medication from the locked controlled substance drawer. She said she was supposed to document the narcotic in the narcotic log when she removed it from the medication card containing the medication.-Resident #109's pregabalin 100 mg narcotic log revealed 20 remaining pills, however, the actual count revealed 19 remaining pills. RN #3 said she administered one pregabalin pill to Resident #109 on 7/11/24 at 8:48 a.m. and had not yet documented the removal of the medication from the locked controlled substance drawer.-Resident #109's oxycodone 20 mg narcotic log revealed 62 remaining pills, however, the actual count revealed 61 remaining pills. RN #3 said she administered one oxycodone pill to Resident #109 on 7/11/24 at 11:08 a.m. and had not yet documented the removal of the medication from the locked controlled substance drawer.-Resident #94's tramadol 50 mg narcotic log revealed 53 remaining pills, however, the actual count revealed 52 remaining pills. RN #3 said she administered one tramadol pill to Resident #94 on 7/11/24 at 11:17 a.m. and had not yet documented the removal of the medication from the locked controlled substance drawer. III. Staff interviewThe DON was interviewed on 7/11/24 at 2:49 p.m. The DON said she would check the policy to see when the narcotics were supposed to be documented. The DON said staff were provided recent education regarding documentation of controlled substances. She said more education was indicated and would be provided to staff regarding the timely documentation of narcotics on the narcotic count log. IV. Facility follow-up On 7/17/24 at 4:42 p.m. (after the survey) the DON provided a staff education document entitled Medication Administration and dated 7/10/24. The document contained an excerpt from the Controlled Medications Storage and Reconciliation policy which emphasized immediate documentation on the narcotic sign-out sheet when retrieving a medication dose from the controlled storage. The in-service record was signed by 18 staff members. On 7/17/24 at 4:42 p.m. the DON provided an additional document entitled Employee 1:1 (one-to-one) Education which included specific education that was provided to two individuals with emphasis on the staff members ensuring the narcotic count was up to date at all times during their shift and ensuring narcotics were signed out immediately.
Plan of correction · submitted by the facility
F658Plan of Correction Resident Specific:Residents Identified: #16, #32, #94 & #109Facility staff Identified: (RN) #2, (LPN) #4 & (RN) #3Identification of Others:No others identified, however, all residents who are administered controlled substance medications have the potential to be affected. Systems & MeasuresReconciliation policy which emphasized immediate documentation on the narcotic sign-out sheet when retrieving a medication dose from the controlled storage was provided via an in-service record and was signed by 18 staff members. On 7/17/24 at 4:42 p.m. the DON provided an additional document entitled Employee 1:1 (one-to-one) Education which included specific education that was provided to two individuals (RN #2 & RN #3) with emphasis on the staff members ensuring the narcotic count was always up to date during their shift and ensuring narcotics were signed out immediately. Audit was also completed of all residents that are administered controlled substance medications on Golden and Durango Units to ensure compliance. Education to be completed by 08/15/2024:Facility Nursing staff who administer controlled substance medications to be educated that when a controlled medication is administered, the licensed nurse administering the medication immediately enters all the following information on the accountability record: -Date and time of administration; -Amount administered; and -Signature of the nurse administering the dose, completed after the medication is administered. MonitoringDON/Designee will monitor controlled substance accountability record on Golden and Durango Units 5 X Week X 12 Weeks to ensure that record is documented timely and correctly. This audit will take place for 3 months (or 3 QAPI meetings), if process is improved and no issues identified the audit will decrease to as needed. Addendum:The monitoring will be documented on an audit tool created specifically for this plan of correction and will be kept in a binder.
0761Label/Store Drugs and BiologicalsS/S D
Findings
Based on observations, record review and interviews, the facility failed to ensure all drugs and biologicals were properly stored in two of four medication carts and one of two medication storage rooms. Specifically, the facility failed to ensure:-Medications were labeled with the date it was opened; -Discontinued medications were removed from the medication cart in a timely manner; -Medications were properly disposed in a disposal receptacle; and,-Resident medication was stored in the proper location. Findings include:I. Facility policy and procedureThe Storage of Medication Policy, revised January 2024, was provided by the director of nursing (DON) on 7/15/24 at 2:56 p.m. The policy read in pertinent part,"Medications and biologicals are stored properly, following manufacturer's or provider pharmacy recommendations, to keep their integrity and to support safe, effective drug administration."Eye medications are stored separately from ear medications and inhalers."Outdated, contaminated, discontinued or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to procedures for medication disposal."Medications awaiting destruction that can not be disposed of immediately should be recorded on a log to include the name of the individual storing the medication, resident name, the prescription number, if applicable, the quantity of the medication, the strength of the medication and the date of disposition."II. Observations and interviewsOn 7/11/24 at 12:08 p.m. the Golden unit medication cart was observed with registered nurse (RN) #3. -An opened Albuterol (inhaler) 90 micrograms (mcg) box was not labeled with the date opened for use. RN #3 said the inhaler should have been labeled with the date when it was opened. On 7/11/24 at 12:45 p.m. the Golden unit medication cart was again observed with RN #3. Two boxes of Haloperidol two milligrams per milliliter (mg/ml) were in the bottom drawer of the medication cart. -The medications were labeled with a resident's name who no longer resided at the facilityRN #3 said the resident had been discharged approximately one week earlier and the resident's Haloperidol medications should have been given to the DON after discharge for proper disposal. On 7/11/24 at 2:00 p.m. the Montrose medication storage room was observed with licensed practical nurse (LPN) #5. -The medication refrigerator contained an open vial of tuberculin purified protein, five tuberculin units per 0.1 ml which was not labeled with the date the vial was opened. LPN #5 said she opened and used the medication earlier that day (7/11/24) and had forgotten to write the date opened on the vial. On 7/15/24 at 8:06 a.m. a white medication tablet and a beige medication tablet were observed on the floor near the Sterling unit medication room. LPN #1 took the pills to the DON to have them identified. On 7/15/24 at 8:13 a.m. one yellow round medication tablet was observed on the floor near the Durango nurses station. RN #1 took the pill to the DON to have it identified. RN #1 said medications should not be on the floor. RN #1 said the medication should have been seen on the floor and the nurse should have immediately disposed of the medication. RN #1 said nurses should stay with residents to ensure medications were swallowed. On 7/15/24 at 1:59 p.m., a certified nurse aide with medication authority (CNA-Med), and RN #1 administered artificial tears to Resident #31. After RN #1 administered the artificial tears to Resident #31, the resident retrieved an opened box of artificial tears from a drawer in his room and gave the box to RN #1. RN #1 said he did not know where Resident #31 got the artificial tears that he retrieved from the drawer in his room. RN #1 said Resident #31 should not have artificial tears in his room because there was not a physician's order for the resident to administer his own artificial tears. III. Staff interviewsThe DON was interviewed on 7/11/24 at 2:49 p.m. The DON said the Haloperidol found in the Golden medication cart was for a resident who was deceased on 7/4/24. The DON said staff were instructed to give her all discontinued medications and she should receive discontinued medications as soon as possible after a resident had expired. The DON said staff should date medications upon opening. The DON was interviewed again on 7/15/24 at 9:40 a.m. The DON said the Albuterol inhaler should have been labeled with the date it was opened. The pharmacist consultant (PC) was interviewed on 7/15/24 at 3:33 p.m. The PC said one of the medications found on the floor of the Sterling unit was an Apixiban (blood thinner) 2.5 mg tablet. The PC said medications should be disposed of properly and nurses should stay with residents to verify residents swallowed medications or did not drop medications on the floor. The PC said the yellow medication found on the floor on the Durango unit was Aspirin 81 mg. The DON was interviewed a third time on 7/15/24 at 3:46 p.m. The DON said the white tablet found on the floor near the Sterling unit medication was an acetaminophen 325 mg tablet. The DON said staff should stay with residents to ensure all medications were swallowed and medications should be disposed of properly and not found on the floor. IV. Facility follow-upOn 7/17/24 at 4:42 p.m. the DON provided a staff education document titled "Medication Administration." The education contained 23 staff signatures and was dated 7/15/24 (during the survey). The education included a "Medication Reminders/Tips Sheet" and documented the following in pertinent part,"-Residents must be observed taking medications;-Proper disposal if medication is dropped;-Notify nurse on duty if medication seen at bedside or on the floor; and,-Physician order is needed for self-administration of medication."
Plan of correction · submitted by the facility
F761Plan of Correction Resident Specific:Resident Identified: #31Facility staff Identified: (RN) #3, (LPN) #5, (LPN) #1-These staff members were included in the initial educations on 07/15/2024. Identification of Others:No others identified, however, all residents who are administered medications have the potential to be affected. Systems & MeasuresGolden and Montrose Unit Medication Carts and Medication Refrigerators were audited, and all identified medications were removed during surveyors' findings and no other medications identified. Facility nursing staff who administer medications had education initiated on 07/15/2024 which included a "Medication Reminders/Tips Sheet" and documented the following in pertinent part, "-Residents must be observed taking medications; -Proper disposal if medication is dropped; -Notify nurse on duty if medication seen at bedside or on the floor; and -Physician order is needed for self-administration of medication."Education also included: Medications to be labeled with the date it was opened; -Discontinued medications were removed from the medication cart in a timely manner; -Medications were properly disposed in a disposal receptacle; and, -Resident medication was stored in the proper location. Education to be completed by 08/15/2024:Facility nursing staff who administer medication will be educated regarding medications to be labeled with the date it was opened; -Discontinued medications were removed from the medication cart in a timely manner; -Medications were properly disposed in a disposal receptacle; and -Resident medication was stored in the proper location. MonitoringDON/Designee will monitor medication carts and medication refrigerators on Golden and Montrose Units 5 X Week X 12 Weeks to ensure that medications are labeled, properly stored and free from discontinued medications. This audit will take place for 3 months (or 3 QAPI meetings), if process is improved and no issues identified the audit will decrease to as needed. Addendum:Monitoring will be documented on an audit tool created specifically for this plan of correction and will be kept in a binder.
0849Hospice ServicesS/S D
Findings
Based on record review and interviews, the facility failed to ensure the hospice services provided met professional standards and principles that applied to individuals providing services for one (#54) of one resident reviewed for hospice care services out of 45 sample residents. Specifically, the facility failed to: -Establish a communication process, including how the communication would be documented between the facility and the hospice provider for Resident #54; and,-Ensure hospice agency staff notes were easily accessible to the facility staff and have consistent documentation of hospice care visits in Resident #54's record. Findings include: I. Facility policy and procedureThe End of Life Care, Hospice and Palliative Care policy, revised December 2023, was provided by the director of nursing (DON) on 7/11/24 at 9:13 a.m. It revealed in pertinent part, "Hospice services will be offered as appropriate and as ordered by the physician. The services will be integrated into the overall individualized, interdisciplinary care plan. Collaboration with hospice will include processes for orienting staff to facility policies and procedures which may include documentation and record keeping requirements." II. Resident #54 A. Resident status Resident #54, age greater than 65, was admitted on 7/15/2020. According to the July 2024 computerized physician orders (CPO), diagnoses included dementia, anxiety and depression. The 6/1/24 minimum data set (MDS) assessment revealed the resident had severe cognitive impairments with a brief interview of mental status (BIMS) score of zero out of 15. The assessment revealed the resident received hospice services. B. Record reviewThe hospice care plan, revised 3/5/24, revealed the resident had a terminal prognosis related to senile degeneration of the brain. Interventions included working cooperatively with the hospice team to ensure the resident's needs were met. -The care plan did not define the services to be provided under hospice care by either the hospice provider or the facility. A review of Resident #54's electronic medical record (EMR) revealed no documentation of visits from the hospice provider from 7/1/24 to 7/16/24 (see interview below). A request for Resident #54's hospice binder was made on 7/15/24 at 2:12 p.m. -Licensed practical nurse (LPN) #2 said he was unable to locate the hospice binder for Resident #54. A second request for the binder was made on 7/16/24 at 9:48 a.m. -LPN #2 was again unable to locate the hospice binder. III. Interviews and observations LPN # 2 was interviewed on 7/15/24 at 2:12 p.m. LPN #2 said he knew the hospice staff made visits based on a binder kept in the nurse's station. LPN #2 said Resident #54 receive hospice services. LPN #2 looked for the binder that included documentation from the hospice services provider during the interview. LPN #2 was unable to locate the binder that included the communication between the facility and the hospice company. LPN #2 was interviewed again on 7/16/24 at 9:48 a.m. He said he knew when hospice staff made visits based on the resident's electronic medical record. LPN #2 showed where the visits were located in the EMR. LPN #2 was unable to show the visits made for the past week (7/9/24 to 7/16/24). He said using the EMR to document visits was a new process. The director of nursing (DON) was interviewed on 7/16/24 at 2:59 p.m. The DON said the social services director (SSD) was the designated hospice coordinator for the facility. The DON said the facility did not have a SSD at that time. The DON said she was the hospice coordinator until the SSD positon was filled. She said the staff knew the frequency of the hospice team visits based on what the hospice company communicated to the DON and the resident's care plan. The DON said after the hospice staff completed a visit with the resident the hospice staff checked in with the unit nurse or the DON. The DON said the unit staff knew what the visit was about based on a verbal report. The DON said the facility had a binder at the nurse's station for hospice staff to document when they visited. The DON said hospice staff did not always use the binder. The DON said Resident #54's binder was not up to date because the DON had access to the hospice EMR so she could check to see what the visit was about if hospice did not give a verbal report. The DON said the unit nursing staff did not have access to the hospice's EMR. The DON said she was unaware she was responsible for establishing a communication process to ensure the resident's needs were addressed and met 24 hours per day and the communication process was documented.
Plan of correction · submitted by the facility
F849 Plan of Correction Resident Specific: # 54 as identified in resident sample list. Hospice book was located for resident #54 and LPN #2 was educated on location of book. Identification of Others: No others identified, however, has potential to affect all hospice residents. A full house audit was completed and verified that all hospice residents had a communication book. Education to be completed by 08/15/2024:Facility nursing staff to be educated on location of hospice communication books and documentation that is provided from hospice providers. Monitoring: Residents who are admitted to hospice will be provided a communication book within 48 hours of admission and nursing staff will be notified of communication book along with location. DON/Designee will monitor for new hospice admissions 5 X Week X 12 Weeks to ensure that hospice residents are provided a communication book. This audit will take place for 3 months (or 3 QAPI meetings), if process is improved and no issues identified the audit will decrease to as needed. Addendum:Facility will observe and monitor current residents 5x/week x 12 weeks to ensure that current hospice resident visits are current. These observations will be documented on an audit tool created specifically for this plan of correction.
5/14/2024Complaint Survey · ID Q3XC11No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A complaint survey, prompted by #CO35998 was conducted on 5/14/24. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
1/10/2024Complaint Survey · ID MD9C21No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A complaint investigation was prompted by #CO34617 was completed on 01/10/2024. No deficiencies were cited. No response is required.
Plan of correction
The state did not require a plan of correction for this citation.
6/20/2023Focused Infection Control, Other-Fed Survey · ID O75U111 deficiency
0884Reporting - National Health Safety NetworkS/S F
Findings
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 06/12/2023 and 06/18/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Plan of correction
The state did not require a plan of correction for this citation.
5/18/2023Revisit: Recertification Survey · ID LNWD22No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A document revisit was completed with all deficiencies being corrected with the exception of any waived deficiency or deficiencies. All waived deficiencies will be corrected at a later date as per the approved waiver. A plan of correction is not required.
Plan of correction
The state did not require a plan of correction for this citation.
4/18/2023Revisit: State Licensure Survey · ID 8T6J12No deficiencies
0000Initial CommentsSurveyor note
Findings
A revisit to the 2/17/2023 survey was completed on 4/18/2023. The facility was in compliance with the regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
4/18/2023Revisit: Complaint, Recertification Survey · ID LNWD12No deficiencies
0000Initial CommentsSurveyor note
Findings
A revisit to the 2/17/2023 survey was completed on 4/18/2023. The facility was in compliance with the regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
3/2/2023Recertification Survey · ID LNWD216 deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
INITIAL COMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility's general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a). The facility is one (1) story, Type V (000) construction, with a partial basement. The basement contains support services for laundry, storage, and facility maintenance. The facility was constructed in 1966 with an addition added in 1997. The facility is license for 112 beds and operates a secured unit at the time of this survey. The facility is fully protected throughout by a National Fire Protection Association (NFPA) 13 automatic fire sprinkler system that consists of a wet and dry pipe sprinkler system. This re-certification survey conducted on March 02, 2023 was for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012) "Chapter 19, Existing Health Care Occupancies". The deficiencies cited were discussed with the Administrator and Director of Maintenance during the exit conference conducted at the end on-site survey.
Plan of correction
The state did not require a plan of correction for this citation.
0293Exit SignageS/S E
Findings
Based on observation and staff interview, it was determined that the facility failed to arrange and maintain exit signage in accordance with Life Safety Code Section 7.10.1.2.1 and Chapter 19. This deficient practice could affect all residents, staff and visitors throughout the facility if an exit cannot be identified during an emergency. This was evidenced by the following: 1. No exit sign on sterling out side exit doorNFPA 101, 4.5.3.3 Awareness of Egress System. Every exit shall be clearly visible, or the route to reach every exit shall be conspicuously indicated. Each means of egress, in its entirety, shall be arranged or marked so that the way to a place of safety is indicated in a clear manner. NFPA 101, 7.10.1.2.1* Exits, other than main exterior exit doors that obviously and clearly are identifiable as exits, shall be marked by an approved sign that is readily visible from any direction of exit access. The exit sign deficiencies were during the exit conference.
Plan of correction · submitted by the facility
Resident Specific: No residents Identified. But could affect all residents within the smoke compartment. Identification of others: Potential to affect occupants, who might include staff, residents and visitors throughout the facility if an exit cannot be identified during an emergency. System and Measures:Exit sign was missing from Sterling courtyard door. Sign was purchased and installed on gate door. Exit sign was placed on 3/2/23Monitoring:Maintenance staff will check this door with their weekly exit signage check on TELs. In compliance on 4/12/23
0324Cooking FacilitiesS/S E
Findings
Based on observation it was determined that the facility failed to maintain the kitchen hood suppression system as required by NFPA 96, (Chapter 12, Section 12.1.2.3.1) and cooking appliance restraint as required by NFPA 54, 9.6.1.2. This was evidence by the following:1. No markings for stove, or wheel chocksNFPA 96, 12.1.2.3 The fire-extinguishing system shall not require reevaluation where the cooking appliances are moved for the purposes of maintenance and cleaning, provided the appliances are returned to approved design location prior to cooking operations. NFPA 96, 12.1.2.3.1 An approved method shall be provided that will ensure the appliance is returned to an approved design location. NFPA 54, 9.6.1.2 Restraint. Movement of appliances with casters shall be limited by a restraining device installed in accordance with the connector and appliance manufacturer's installation instructions. This deficient practice could affect all residents, and staff should a fire occur and the suppression system fails to operate effectively due to non-code compliant positioning of cooking appliances. The deficiency was discussed during the exit conference.
Plan of correction · submitted by the facility
Resident Specific: No residents Identified. But could affect all residents within the smoke compartment. Identification of others: Potential to affect occupants, who might include staff, residents and visitors should a fire occur, and the suppression system fail to operate effectively due to non-code compliant positioning of cooking appliances. System and Measures:Wheel chocks were found to be missing from the kitchen stove. We ordered and installed wheel chocks on 3/16/23. Monitoring:Will educate kitchen staff that the kitchen stove needs to slide back into those wheel chocks after every cleaning. In compliance on: 4/12/2023
0345Fire Alarm System - Testing and MaintenanceS/S E
Findings
Based record review it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code Section 9.6 and NFPA 72. This was evidenced by the following: 1. Montrose nursing station pull station blocked, corrected while onsiteNFPA 101, Section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requirements of NFPA 70, National Electrical Code, and NFPA 72, National Fire Alarm and Signaling Code. NFPA 72, 14.4.5.3* In other than one- and two-family dwellings, sensitivity of smoke detectors and single- and multiple-station smoke alarms shall be tested in accordance with 14.4.5.3.1 through 14.4.5.3.7. NFPA 72, 14.4.5.3.1 Sensitivity shall be checked within 1 year after installation. NFPA 72, 14.4.5.3.2 Sensitivity shall be checked every alternate year. Failure to maintain the fire alarm system has the potential to harm all occupants, staff, and visitors within the building should a delay occur in locating a fire throughout the facility. These deficiencies were discussed during the record review and again during the exit conference.
Plan of correction · submitted by the facility
Resident Specific: No residents Identified. But could affect all residents within the smoke compartment. Identification of others: Potential to affect occupants, who might include staff, residents and visitors within the building should a delay occur in locating a fire throughout the facility. System and Measures:Was found that our pull station on Montrose was blocked during survey. It was corrected onsite and staff will be educated to not block pull stations. Monitoring:Facility Staff were educated on not blocking pull stations to have access at all times should a fire occur. Signage reminding staff not to block pull station was placed in nurses station. In Compliance on: 4/12/23
0353Sprinkler System - Maintenance and TestingS/S D
Findings
Based on observation and staff interview during the survey, it was determined that the facility failed to maintain the automatic fire sprinkler system in accordance with National Fire Protection Association (NFPA) 13, 6.2.7.1. This was evidenced by the following:1. Escutcheon in basement break room has gapThe Maintenance Director acknowledge automatic sprinkler deficiency during the tour of the facility. This deficient practice could affect all residents and staff through-out the smoke compartment should a fire occur and the sprinkler spray pattern is obstructed. NFPA 13, 6.2.7.1 Plates, escutcheons, or other devices used to cover the annular space around a sprinkler shall be metallic or shall be listed for use around a sprinkler. This deficiency was discussed with the Director of Nursing during the exit conference.
Plan of correction · submitted by the facility
Resident Specific: No residents Identified. But could affect all residents within the smoke compartment. Identification of others: Potential to affect occupants, who might include staff, residents and visitors throughout the smoke compartment should a fire occur, and the sprinkler spray pattern be obstructed. System and Measures:Break Room Escutcheon was found to have a gap and was fixed on 3/2/23. Monitoring:Will talk with Fire protection company to identify escutcheon plate placement in inspection reports. Inspections are conducted annually. In compliance on: 4/12/23
0363Corridor - DoorsS/S D
Findings
Based on observation and staff interview during the course of the survey, it was determined that the facility failed to maintain corridor doors in accordance with the Life Safety Code Section 19.3.6.3.2 (2). This was evidenced by the following: 1. Resident room door 304 does not latch and door that will not resist the passage of smoke. NFPA 101, Section 19.3.6.3.2, (2) in smoke compartments protected throughout by an approved, supervised automatic sprinkler system in accordance with 19.3.5.7, the door construction materials requirements of 19.3.6.3.1 shall not be mandatory, but the doors shall be constructed to resist the passage of smoke. This deficient practice could affect residents within the room and smoke compartments should the area become untenable due to smoke and heat. The Maintenance Director acknowledge the corridor door condition during the facility tour. This was discussed during the exit conference.
Plan of correction · submitted by the facility
Resident Specific: No residents Identified. But could affect all residents within the smoke compartment. Identification of others: Potential to affect occupants, who might include staff, residents and visitors throughout the smoke compartment should a fire occur, and the sprinkler spray pattern be obstructed. System and Measures:Room 304 did not latch upon inspection. Door was fixed and now latches as of 3/2/23Monitoring:Room doors will be inspected monthly on TELs to prevent any future deficiencies. In compliance on: 4/12/23
0741Smoking RegulationsS/S D
Findings
Based on observation during the survey, it was determined that the facility failed to provide metal containers with self-closing cover devices, into which ashtrays can be emptied, in areas where smoking is permitted in accordance NFPA 101 Life Safety Code, Section 19.7.4 (4). This was evidenced by the following. 1. Smoking area was not equipped with a metal container having a self-closing cover device in which ashtrays can be emptied. 19.7.4* Smoking. Smoking regulations shall be adopted and shall include not less than the following provisions:(5) Ashtrays of noncombustible material and safe design shall be provided in all areas where smoking is permitted.(6) Metal containers with self-closing cover devices into which ashtrays can be emptied shall be readily available to all areas where smoking is permitted. This deficient practice could affect all residents in the permitted smoking areas if a fire was to occur in the container utilized. This was discussed during exit conference.
Plan of correction · submitted by the facility
Resident Specific: No residents Identified. But could affect all residents within the smoke compartment. Identification of others: Potential to affect occupants, who might include staff, residents and visitors throughout the smoke compartment should a fire occur, and the sprinkler spray pattern be obstructed. System and Measures:It was found that our smoking areas did not have self-closing metal containers to empty our ashtrays into. Facility purchased and placed said containers to every designated smoking area on 3/20/23Monitoring:Smoking areas will be monitored weekly through TELs to confirm appropriate disposal is always in place. In compliance on: 4/12/2023
2/17/2023State Licensure Survey · ID 8T6J111 deficiency
0000Initial CommentsSurveyor note
Findings
A licensure survey was completed between 2/13/23 and 2/17/23. One deficiency was cited.
Plan of correction
The state did not require a plan of correction for this citation.
0704Res Care - Accident Prevention and Attention
Findings
This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Plan of correction · submitted by the facility
Plan of Correction S704 Resident Specific The facility will hire a registered nurse or nursing home administrator to serve as an accident prevention consultant (APC) (see requirements below) to provide consultation and oversight for preventing and mitigating risk related to accident hazards. The facility will immediately implement an appropriate accident risk assessment, prevention, and intervention plan consist with the requirements of §483.25(d) for the affected resident(s) identified in the deficiency. For Resident #47, the director of nursing (DON), nurse managers, therapy manager and pertinent interdisciplinary team members, in conjunction with the accident prevention consultant (APC) shall: (1) Complete a smoking safety assessment to identify resident abilities, practices, and circumstances that may contribute to the resident exhibiting unsafe smoking. (2) Review and utilize the safe smoking assessment to develop and implement a resident-centered safe smoking care plan. (3) Educate all staff who assist with resident smoking on the resident's updated safe smoking care plan. (4) Ensure each smoking area that the resident may access has sufficient smoking safety supplies including applicable signage, smoking aprons, fire blankets, ash trays, and mitigation of items at risk for fire (e.g., removal of dead seasonal plants, litter). (5) Develop and implement a system for ensuring assisted/supervised smokers do not access smoking materials from independent smokers. (6) Develop and implement a system for ensuring the resident's family members and visitors are educated about providing smoking materials to a designated staff member rather than directly to the resident. (7) Assist the resident, as applicable, with smoking cessation activities. For Residents #92 and #85, the DON, nurse managers, therapy manager and pertinent interdisciplinary team members, in conjunction with the APC shall: (1) Complete an elopement risk assessment to identify the resident's current risk for elopement. (2) Review and utilize the elopement risk assessment to develop and implement a resident-centered elopement mitigation care plan. (3) Educate all staff who work with the resident on approaches to keep the resident safe, engaged and redirected from exit seeking behaviors. (4) Assess and, as necessary, implement adequate egress restrictions for window in the memory care unit. (5) Assess and, as necessary, repair all fencing for the memory care unit to ensure. (6) Assess and remove any fixtures, features, or items that would assist the resident from eloping from the memory care unit's outdoor area. 2. Identification of Others The facility will employ the following steps to identify others who may have risks for accident/injury from unsafe smoking practices and/or from exit seeking behaviors that present risk of elopement: (1) For all residents that smoke, the DON, nurse managers, therapy manager, and pertinent interdisciplinary team members, in conjunction with the APC, shall: Complete a safe smoking assessment that includes observation of each resident's smoking safety practices. Monitor each smoking area to identify and educate the individuals who are littering cigarette butts that serve as an attractive nuisance for unsafe smokers. (1) For all residents with moderate to severe cognitive impairment, the DON, nurse managers, therapy manager, and pertinent interdisciplinary team members, in conjunction with the APC, shall: Complete an elopement risk assessment to identify those with exit seeking behaviors. Evaluate all areas of egress within the facility to ensure those residents found to be at- risk for elopement cannot readily make an unnoticed, unaccompanied exit from the building. 3. System Changes On or before 3/21/2023 the facility shall hire a registered nurse or nursing home administrator consultant with experience consulting or directing resident care within nursing facilities to serve an accident prevention consultant. The accident prevention consultant (APC) shall exercise independent judgement in the performance of all duties under the consultant contract. The APC shall meet the independent judgement requirement if the consultant is not presently and has not within a five (5) year period immediately preceding 3/21/2023 been directly affiliated with the facility, facility's owner(s), agent(s), or employee(s). In performance of all services provided, the APC's status shall be that of an independent contractor and not that of an agent, employee, or representative of the facility, applicant or owner. The APC shall exercise professional, independent judgment in the performance of all such services and shall not be directly or indirectly instructed, guided, influenced or otherwise interfered with by facility, applicant or owners, agents, employees or assigns. No oral understandings, statements, promises, or inducements contrary to the terms of this plan of correction (POC) will be entered into during the term of this contract. Accident Prevention Consultant Qualifications Prior to engagement, accident prevention consultant shall be a professional nurse or nursing home administrator and possess the applicable license in good standing with the State, as approved by the Department [via Chad Fear 303-815-8604]. The APC must demonstrate recent (within the last five years) experience in providing registered nurse or nursing home administrator consultant services within nursing facilities. Accident Prevention Consultant Duties In conjunction with the nursing home administrator (NHA), director of nursing (DON), therapy manager, and pertinent interdisciplinary team members, the ACP will oversee the development and implementation of comprehensive accident/injury program. This should include but not be limited to:(1) Developing and implementing a system for ensuring safe smoking practices by: a. Conducting ongoing assessment of smoking safety, that includes observation of the resident smoking, for residents who smoke. b. Developing and/or updating, as necessary, a resident-centered safe smoking care plan for those with identified safety deficits. c. Educating all staff, particularly those who assist with the supervised smoking program, on identifying and reporting changes in a resident's safe smoking ability and other smoking practice concerns to facility leadership. d. Educating staff, as applicable, on any care plan updates related to each resident's safe smoking care plan. e. Educating staff who complete smoking safety assessments on the importance of accurately assessing and documenting the resident's safe smoking ability. f. Conducting ongoing observation of smoking areas to ensure all safety materials (e.g., signage, smoking blanket, smoking apron, ash trays and cigarette butt collectors) are in place, and the areas are free from flammable furnishings and litter. (2) Developing and implementing a system for ensuring residents with moderate and severe cognitive impairment cannot elope from the facility unnoticed and unaccompanied by: a. Conducting root cause analysis of all actual or near-miss elopements for residents at-risk for wandering away from the building without the ability to return or safely navigate once out of the facility. b. Ongoing verification that previously installed egress restriction devices are present and in working order. c. Ongoing verification that egress alarms remained in place and were in working order and have all necessary assessments and orders in place for use. d. Ongoing verification that perimeter fencing for the memory care unit remained in good repair. e. Ongoing verification that furnishings and features present in the memory care outdoor area could not be used to egress over the fencing. f. Conducting ongoing assessment of residents with moderate and severe cognitive impairment to ascertain elopement risk. g. Updating the care plans of residents found to be at-risk for elopement to reflect resident-centered approaches to mitigate elopement risk. h. Educating applicable staff on care plan updates for residents that are at-risk for elopement. (3) Developing and implementing an action plan for identifying and mitigating other avoidable accident hazards through the facility's quality assurance and performance improvement program. 4. Monitoring Monitoring of approaches to ensure efficacy of fall prevention and injury minimization program: (1) Weekly, for no less than twelve weeks, the DON, NHA, and pertinent IDT members, in conjunction with the APC, will audit/monitor compliance with ensuring residents are free from avoidable smoking injuries. When monitoring audits demonstrate consistent implementation, tracking, and satisfactory compliance with keeping residents free from potential avoidable smoking injuries for twelve consecutive weeks, the frequency of monitoring audits will reduce from weekly to monthly and shall continue monthly for no less than three additional months or until there are three consecutive months of satisfactory performance. (2) Weekly, for no less than twelve weeks, the DON, NHA, and pertinent IDT members, in conjunction with the APC, will audit/monitor compliance with ensuring residents are free from unnoticed elopement by residents with moderate to severe cognitive impairment. When monitoring audits demonstrate consistent implementation, tracking, and satisfactory compliance with keeping residents free from unnoticed elopement by residents with moderate to severe cognitive impairment for twelve consecutive weeks, the frequency of monitoring audits will reduce from weekly to monthly and shall continue monthly for no less than three additional months or until there are three consecutive months of satisfactory performance. (3) The NHA, with the assistance of the APC, shall track and trend the success of all quality assurance performance improvement activities related to keeping residents free from potential injuries due to avoidable accidents. Such tracking and trending data shall be reported to the quality assurance performance improvement committee monthly for no less than three months and shall continue until all performance plan objectives related to ensuring residents are free from resident-to-resident abuse are consistently maintained. The APC shall make weekly written reports, for the first three months, to the Department on all plan implementation, education, training, and monitoring related to keeping residents free from abuse. Such reports shall be provided to the Department via email, [chad.fear@state.co.us and jo.tansey@state.co.us] beginning 03/24/2023 then each following Friday with the final weekly report being submitted on Friday 06/09/2023. After the first twelve weeks, with Department approval, reports shall be due on the 1st of each month. Reporting shall then continue to be due monthly on the 1st for a minimum of three months and shall only be discontinued with Department permission when the facility has demonstrated consistent implementation of all requirements of §483.25(d). If observations show compliance after 12 weeks can decrease monitoring down to monthly for an additional 3 months. If no other issues can decrease to as needed after review in QAPI 5. Correction Date 3/16/2023Accident Consultant effective 03/16/2023. We will be working with: Colavria Hospitality, Inc. Mark Bedinger (President/CEO) 1127 E 16th Avenue Denver, CO 80218mbedinger@colavria.com
2/17/2023Complaint, Recertification Survey · ID LNWD113 deficiencies
0000Initial CommentsSurveyor note2 building records
Findings · record 1 of 2
A Recertification Survey with complaints #CO30821, #CO30734, CO30736, CO30264, and #CO30881 was completed from 02/13/2023 to 02/17/2023. Three deficiencies, including one at scope and severity of "J", isolated non-compliance causing or likely to cause serious injury, serious harm, serious impairement or death, were cited.
Findings · record 2 of 2
An Emergency Preparedness survey was conducted from 02/13/2023 to 02/17/2023. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0584Safe/Clean/Comfortable/Homelike EnvironmentS/S D
Findings
Based on interview, record review, and facility policy review, the facility failed to provide a comfortable and homelike environment for 1 (Resident #92) of 3 sampled residents who resided on the Memory Care Unit (MCU). Specifically, staff placed a mattress on the floor of the MCU's common area for Resident #92 because a room was not available in the MCU until the next day. Findings included: Review of a facility policy titled, "Resident Environmental Quality," dated 2022, indicated, "It is the policy of this facility to be designed, constructed, equipped, and maintained to provide a safe, functional, sanitary and comfortable environment for residents, staff and the public."A review of Resident #92's "Admission Record" revealed the facility admitted the resident on 10/03/2022 with diagnoses that included unspecified dementia with behavioral disturbance and agitation, cognitive impairment, encephalopathy, and altered mental status (AMS). An admission Minimum Data Set (MDS), dated 10/10/2022, revealed Resident #92 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated the resident was severely cognitively impaired. According to the MDS, the resident did not exhibit a behavioral symptom of wandering. A review of Resident #92's "Care Plan," dated as initiated on 10/04/2022 and revised on 10/06/2022, indicated the resident wandered aimlessly, exhibited exit-seeking behaviors, and was transitioned to the secured unit. Further review of Resident #92's "Care Plan" revealed a focus statement, dated as initiated on 10/06/2022 and revised 11/09/2022, which indicated the resident was resistive to care related to adjustment to the nursing home, wandered, and chose to sleep on various surfaces throughout the unit. Additionally, a focus statement dated as initiated 10/10/2022 revealed the resident had a "behavior problem" of wanting to lie/sit on the floor. Review of a "Nursing Progress Note Late Entry," dated 10/04/2022 at 8:30 PM, indicated a perimeter security device was initiated for Resident #92 on 10/03/2022 because the resident was showing signs of exit-seeking. Additionally, the note indicated the Director of Nursing (DON) spoke to the resident's family member about moving Resident #92 to the MCU when a room became available in "two days."A review of an "Interdisciplinary Team (IDT) Progress Note Late Entry," dated 10/05/2022, indicated Resident #92 was transferred to the MCU due to exit-seeking behavior with attempts to leave the facility. A review of census information in the facility's electronic health records software revealed Resident #92 was admitted to a room in the MCU the following day, on 10/06/2022. A review of a "Nursing Progress Note," dated 10/06/2022, revealed Resident #92 had been homeless for years and was accustomed to sleeping on the floor. Staff were to encourage Resident #92 to not sleep directly on the floor and to choose a different surface, such as a mattress on the floor, to meet their preference. Review of "Care Conference Notes," dated 10/06/2022, revealed the facility held a care conference with Resident #92's family member and discussed concerns related to Resident #92's continued exit-seeking behavior and attempts to sleep on the floor intermittently throughout the units and building. The care conference also addressed moving Resident #92 into a private room on the MCU to decrease stimulation and plans to place the resident's mattress on a bed frame rather than the floor. The facility discussed with Resident #92's family member their concerns with keeping Resident #92 safe, and the family member expressed appreciation that the facility moved Resident #92 to the common area of the MCU until a bed in a room was available. Resident #92's family member reiterated to not send Resident #92 to the hospital if possible because that increased the resident's confusion. A review of the facility's reportable incident investigation, dated 10/06/2022, revealed the Administrator received an anonymous report that staff had been instructed to have Resident #92 sleep on a mattress on the floor in the common area of the MCU. MCU staff and residents were interviewed following the allegation. Resident #92 indicated that due to their prior living situation, they preferred to sleep and spend time on the floor. Upon admission to the facility, Resident #92 attempted to lie on the ground on other units, refused to be redirected back to their assigned room, and wandered throughout the facility with exit-seeking behaviors. Facility staff with family coordination decided to place Resident #92 in the MCU for safety due to the resident's wandering and exit seeking behavior, but a room would not become available until the next day. Resident #92's family member was aware the facility placed a mattress on the floor of the MCU in the line of sight of staff for safety. Review of a written statement dated 10/06/2022 and signed by Licensed Practical Nurse (LPN) #3 indicated the certified nursing assistants (CNAs) informed him that the mattress was placed on the floor in case Resident #92 chose to lie down. Review of a written statement dated 10/06/2022 and signed by Certified Medication Aide (CMA) #12 revealed Resident #92 did not sleep on the mattress in the common area but sat on the mattress for five minutes and would not sit anywhere or stop pacing. During an interview on 02/16/2023 at 9:20 AM, LPN #3 stated that when Resident #92 first came to the MCU there was not an open room, so staff provided a mattress on the floor of the common area for Resident #92. LPN #3 further stated he came in the next day and saw the mattress on the floor, but he never saw Resident #92 sleeping on the mattress. LPN #3 then stated he thought they moved two residents out of the MCU to make room for Resident #92, but he did not know which residents were moved. During a follow-up interview with LPN #3 on 02/16/2023 at 10:15 AM, the LPN stated he did not think it was appropriate to place a mattress on the floor of a common area for a resident to sleep on. LPN #3 further stated the mattress was on the floor of the MCU for Resident #92 for only one night. The next day, they rearranged residents so Resident #92 could have a room. During an interview on 02/16/2023 at 10:18 AM, CNA #13 stated providing a mattress on the floor of the MCU's common area was not appropriate and it would be concerning to her if she saw a resident's mattress there. During an interview on 02/16/2023 at 1:35 PM, CNA #14 stated she did not think it was appropriate to place a mattress on the floor of the MCU common area because that was not good for the resident. During an interview on 02/16/2023 at 2:50 PM, the Admissions Coordinator stated the facility supplied a mattress, bed frame, side table, bedside table, television, and closet to each resident when admitting a resident to a room. The Admissions Coordinator indicated if facility staff opted to place a mattress directly on the floor instead of a bed frame, this should be care planned. The Admission's Coordinator then stated it was not appropriate to place a mattress on the floor in a common area because that was a resident dignity and privacy issue. He further stated resident care needed to be provided and it was not appropriate to provide that in a common area. During an interview on 02/16/2023 at 4:15 PM, the Maintenance Aide stated that when Resident #92 was admitted to the MCU, there was not a room available. Resident #92 had a mattress on the floor in the common area for only that one night. The Maintenance Aide did not put the mattress there, but he did pick it up the following day. He further stated that staff normally placed females with female roommates and males with male roommates, so they switched out a couple residents to make room for Resident #92. The Maintenance Aide then stated it was not appropriate to have a resident sleep on a mattress on the floor of a common area. Residents should have a room, but they did not have one available for Resident #92 on the MCU that night, so they put the mattress in the common area. During an interview on 02/17/2023 at 1:45 PM, the DON stated she expected staff to respect resident rights and privacy because the facility was their home. The DON then stated if a resident was lying "on the ground" in a common area, staff would put a mattress on the ground in the common area but did not intend for Resident #92 to live in the common area. The DON indicated the mattress was placed on the floor in the common area for Resident #92 because the resident was trying to lie on the floor, not because there was no room for the resident. During an interview on 02/17/2023 at 3:45 PM, the Administrator stated he expected staff to adhere to the education they received about honoring resident rights and privacy. The Administrator further stated it would only be appropriate to place a mattress on the floor of the common area for a resident if it was the wishes of the resident or family, and it should be care planned. The Administrator further stated a mattress should not be placed on the floor for staff convenience.
Plan of correction · submitted by the facility
Plan of CorrectionF584Resident Specific: # 92 as identified in resident sample list. Resident #92 currently resides in our MCU and has an assigned room on the MCU. His CP was updated to initially identify Behaviors of placing self on floor in random areas on unit and unable to be redirected. Resident prefers to sit or lay on floor at times-with or without a mattress d/t history and upbringings. As then since been added/updated to resident has behavior problem as wanting to lay/sit on floor, resident redirected, but prefers to sit/lay on floor. He wanders and chooses to sleep on various surfaces throughout the unit. Triggers: If he is safe allow him to sit or lay on the floor if it does not impose risk to others per his preference. Identification of Others: No others identified, however, has potential to affect all Residents. A full house audit on MCU was completed and verified that all residents on had a mattress up off of the floor and available in their rooms and no other mattresses were noted to be on floor. Systems and Measures: Resident #92 had an assigned a room on an alternate unit, however, due to his elopement and family not wanting him to go to ER to be evaluated, resident was placed on MCU and had medications adjusted. Resident had a history of living on the street and was sitting on the floor, so a mattress was offered to him as to avoid him sitting on the floor. Resident was in a manic state and was not able to sleep. He was offered and redirected to the mattress, however, resident never spent more than 15 minutes on the mattress throughout the night and continued to exit seek and wander. Resident had also been offered to go to assigned room to sleep, however, resident denied. Residents room was then relocated to the MCU that morning d/t exit seeking behaviors continuing. This situation was strictly d/t the fact that the family had requested the resident be placed on the MCU immediately and d/t the extreme exit seeking behaviors. Family begged DON to not send resident back to the ER, d/t his dementia. Mattress was only offered as to not have resident sitting on floor, d/t his history and cultural beliefs. Education to be completed by 02/18/2023 Facility staff were aware of situation of when this occurred and DON/designee educated MCU staff as to not place mattresses on floor in common areas. Monitoring: Memory Care Unit will be monitored 5 X Week X 12 Weeks to ensure that residents on MCU have an assigned room prior to admission to MCU. This audit will take place for 3 months (or 3 QAPI meetings), if process is improved and no issues identified the audit will decrease to as needed.
0689Free of Accident Hazards/Supervision/DevicesS/S J
Findings
This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Plan of correction · submitted by the facility
The facility will hire a registered nurse or nursing home administrator to serve as an accident prevention consultant (APC) (see requirements below) to provide consultation and oversight for preventing and mitigating risk related to accident hazards. The facility will immediately implement an appropriate accident risk assessment, prevention, and intervention plan consist with the requirements of §483.25(d) for the affected resident(s) identified in the deficiency. For Resident #47, the director of nursing (DON), nurse managers, therapy manager and pertinent interdisciplinary team members, in conjunction with the accident prevention consultant (APC) shall:(1) Complete a smoking safety assessment to identify resident abilities, practices, and circumstances that may contribute to the resident exhibiting unsafe smoking.(2) Review and utilize the safe smoking assessment to develop and implement a resident-centered safe smoking care plan.(3) Educate all staff who assist with resident smoking on the resident's updated safe smoking care plan.(4) Ensure each smoking area that the resident may access has sufficient smoking safety supplies including applicable signage, smoking aprons, fire blankets, ash trays, and mitigation of items at risk for fire (e.g., removal of dead seasonal plants, litter).(5) Develop and implement a system for ensuring assisted/supervised smokers do not access smoking materials from independent smokers.(6) Develop and implement a system for ensuring the resident's family members and visitors are educated about providing smoking materials to a designated staff member rather than directly to the resident. (7) Assist the resident, as applicable, with smoking cessation activities. For Residents #92 and #85, the DON, nurse managers, therapy manager and pertinent interdisciplinary team members, in conjunction with the APC shall:(1) Complete an elopement risk assessment to identify the resident's current risk for elopement.(2) Review and utilize the elopement risk assessment to develop and implement a resident-centered elopement mitigation care plan.(3) Educate all staff who work with the resident on approaches to keep the resident safe, engaged and redirected from exit seeking behaviors.(4) Assess and, as necessary, implement adequate egress restrictions for window in the memory care unit.(5) Assess and, as necessary, repair all fencing for the memory care unit to ensure.(6) Assess and remove any fixtures, features, or items that would assist the resident from eloping from the memory care unit's outdoor area. 2. Identification of OthersThe facility will employ the following steps to identify others who may have risks for accident/injury from unsafe smoking practices and/or from exit seeking behaviors that present risk of elopement:(1) For all residents that smoke, the DON, nurse managers, therapy manager, and pertinent interdisciplinary team members, in conjunction with the APC, shall:a. Complete a safe smoking assessment that includes observation of each resident's smoking safety practices.b. Monitor each smoking area to identify and educate the individuals who are littering cigarette butts that serve as an attractive nuisance for unsafe smokers. (2) For all residents with moderate to severe cognitive impairment, the DON, nurse managers, therapy manager, and pertinent interdisciplinary team members, in conjunction with the APC, shall:a. Complete an elopement risk assessment to identify those with exit seeking behaviors.b. Evaluate all areas of egress within the facility to ensure those residents found to be at-risk for elopement cannot readily make an unnoticed, unaccompanied exit from the building. 3. System ChangesOn or before 3/16/2023 the facility shall hire a registered nurse or nursing home administrator consultant with experience consulting or directing resident care within nursing facilities to serve an accident prevention consultant. The accident prevention consultant (APC) shall exercise independent judgement in the performance of all duties under the consultant contract. The APC shall meet the independent judgement requirement if the consultant is not presently and has not within a five (5) year period immediately preceding 3/21/2023 been directly affiliated with the facility, facility's owner(s), agent(s), or employee(s). In performance of all services provided, the APC's status shall be that of an independent contractor and not that of an agent, employee, or representative of the facility, applicant or owner. The APC shall exercise professional, independent judgment in the performance of all such services and shall not be directly or indirectly instructed, guided, influenced or otherwise interfered with by facility, applicant or owners, agents, employees or assigns. No oral understandings, statements, promises, or inducements contrary to the terms of this plan of correction (POC) will be entered into during the term of this contract. Accident Prevention Consultant QualificationsPrior to engagement, accident prevention consultant shall be a professional nurse or nursing home administrator and possess the applicable license in good standing with the State, as approved by the Department [via Chad Fear 303-815-8604]. The APC must demonstrate recent (within the last five years) experience in providing registered nurse or nursing home administrator consultant services within nursing facilities. Accident Prevention Consultant DutiesIn conjunction with the nursing home administrator (NHA), director of nursing (DON), therapy manager, and pertinent interdisciplinary team members, the ACP will oversee the development and implementation of comprehensive accident/injury program. This should include but not be limited to:(1) Developing and implementing a system for ensuring safe smoking practices by:a. Conducting ongoing assessment of smoking safety, that includes observation of the resident smoking, for residents who smoke.b. Developing and/or updating, as necessary, a resident-centered safe smoking care plan for those with identified safety deficits. c. Educating all staff, particularly those who assist with the supervised smoking program, on identifying and reporting changes in a resident's safe smoking ability and other smoking practice concerns to facility leadership.d. Educating staff, as applicable, on any care plan updates related to each resident's safe smoking care plan.e. Educating staff who complete smoking safety assessments on the importance of accurately assessing and documenting the resident's safe smoking ability.f. Conducting ongoing observation of smoking areas to ensure all safety materials (e.g., signage, smoking blanket, smoking apron, ash trays and cigarette butt collectors) are in place, and the areas are free from flammable furnishings and litter.(2) Developing and implementing a system for ensuring residents with moderate and severe cognitive impairment cannot elope from the facility unnoticed and unaccompanied by:a. Conducting root cause analysis of all actual or near-miss elopements for residents at-risk for wandering away from the building without the ability to return or safely navigate once out of the facility.b. Ongoing verification that previously installed egress restriction devices are present and in working order.c. Ongoing verification that egress alarms remained in place and were in working order and have all necessary assessments and orders in place for use.d. Ongoing verification that perimeter fencing for the memory care unit remained in good repair.e. Ongoing verification that furnishings and features present in the memory care outdoor area could not be used to egress over the fencing.f. Conducting ongoing assessment of residents with moderate and severe cognitive impairment to ascertain elopement risk.g. Updating the care plans of residents found to be at-risk for elopement to reflect resident-centered approaches to mitigate elopement risk.h. Educating applicable staff on care plan updates for residents that are at-risk for elopement. (3) Developing and implementing an action plan for identifying and mitigating other avoidable accident hazards through the facility's quality assurance and performance improvement program. 4. MonitoringMonitoring of approaches to ensure efficacy of fall prevention and injury minimization program:(1) Weekly, for no less than twelve weeks, the DON, NHA, and pertinent IDT members, in conjunction with the APC, will audit/monitor compliance with ensuring residents are free from avoidable smoking injuries. When monitoring audits demonstrate consistent implementation, tracking, and satisfactory compliance with keeping residents free from potential avoidable smoking injuries for twelve consecutive weeks, the frequency of monitoring audits will reduce from weekly to monthly and shall continue monthly for no less than three additional months or until there are three consecutive months of satisfactory performance.(2) Weekly, for no less than twelve weeks, the DON, NHA, and pertinent IDT members, in conjunction with the APC, will audit/monitor compliance with ensuring residents are free from unnoticed elopement by residents with moderate to severe cognitive impairment. When monitoring audits demonstrate consistent implementation, tracking, and satisfactory compliance with keeping residents free from unnoticed elopement by residents with moderate to severe cognitive impairment for twelve consecutive weeks, the frequency of monitoring audits will reduce from weekly to monthly and shall continue monthly for no less than three additional months or until there are three consecutive months of satisfactory performance.(3) The NHA, with the assistance of the APC, shall track and trend the success of all quality assurance performance improvement activities related to keeping residents free from potential injuries due to avoidable accidents. Such tracking and trending data shall be reported to the quality assurance performance improvement committee monthly for no less than three months and shall continue until all performance plan objectives related to ensuring residents are free from resident-to-resident abuse are consistently maintained. The APC shall make weekly written reports, for the first three months, to the Department on all plan implementation, education, training, and monitoring related to keeping residents free from abuse. Such reports shall be provided to the Department via email, [chad.fear@state.co.us and jo.tansey@state.co.us] beginning 03/24/2023 then each following Friday with the final weekly report being submitted on Friday 06/09/2023. After the first twelve weeks, with Department approval, reports shall be due on the 1st of each month. Reporting shall then continue to be due monthly on the 1st for a minimum of three months and shall only be discontinued with Department permission when the facility has demonstrated consistent implementation of all requirements of §483.25(d). 5. Correction Date3/16/2023
0801Qualified Dietary StaffS/S F
Findings
Based on interview, record review, and facility document review, the facility failed to ensure the employee performing the Registered Dietitian (RD) role and signing resident assessments as an RD was, in fact, registered as a dietitian with the Commission on Dietetic Registration (CDR). This had the potential to affect all 96 residents. Findings included:A review of the "Colorado Revised Statues Title 6. Consumer and Commercial Affairs § 6-1-707. Use of title or degree-deceptive trade practice," dated 01/01/2019, revealed, "(1) A person engages in a deceptive trade practice when, in the course of the person's business, vocation, or occupation, the person: (a)(I) Claims either orally or in writing, to possess either an academic degree or an honorary degree or the title associated with said degree, unless the person has, in fact, been awarded said degree from an institution. (b) Claims either orally or in writing to be a "dietitian," "dietician," "certified dietitian," or "certified dietician" or uses the abbreviation "C.D." or "D" to indicate that such person is a dietitian, unless such person: (II) Meets one of the following: (A) Completes at least nine hundred hours of a planned, continuous, preprofessional work experience in a nutrition or dietetic practice under the supervision of a qualified dietitian; or holds a certificate of registered dietitian through the commission on dietitian through the commission on dietetic registration."A search for evidence of the Dietitian's registration status on the CDR website revealed, "No individuals in the CDR database who are credentialed and match the information provided."A review of a facility document titled, "Job Description Dietitian," dated 12/27/2019, revealed, "The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of the Dietary Department in accordance with current federal, state, and local standards, guidelines, and regulations governing our facility." A review of the facility's undated employee roster revealed "Registered Dietician" next to the Dietitian's name. A review of an undated letter from the CDR revealed the Dietitian was eligible to take the registration examination for dietitians on 12/05/2019. A review of an undated nutrition summary for Resident #300 revealed the Dietitian signed with a handwritten signature and wrote "RD" next to her signature. A review of Resident #300's "Nutrition Evaluation," dated 08/25/2022, revealed the Dietitian electronically signed the assessment with "RD" next to her name. A review of Resident #43's "Nutrition Evaluation," dated 01/09/2023, revealed the Dietitian electronically signed the assessment with "RD" next to her name. A review of Resident #86's "Nutrition Evaluation," dated 01/16/2023, revealed the Dietitian electronically signed the assessment with "RD" next to her name. During an interview on 02/16/2023 at 4:24 PM, the Dietitian Resource stated he was new to the role of Dietitian Resource, and the facility's Dietitian had been eligible to take the RD examination since 2019. The Dietitian Resource stated he was not sure why the Dietitian had not yet been registered but thought she had taken the test a couple of times. During an interview on 02/17/2023 at 10:53 AM, the Dietitian stated she started as the Dietitian in March of 2020 and was eligible to take the RD exam since December 2019. The Dietitian further stated she was not an RD and had taken the exam to become registered four or five times but had not yet passed. The Dietitian further stated she never received clarification on what she could and could not do since she was not registered and was never told not to put RD after her name when completing assessments. The Dietitian further stated no other RD who was registered was signing off or reviewing her assessments and notes. During an interview on 02/17/2023 at 1:45 PM, the Director of Nursing (DON) stated she knew the Dietitian was not an RD but did not know the Dietitian was signing assessments with the RD credential next to her name. The DON further stated it was not appropriate to sign the medical record with an invalid credential. During an interview on 02/17/2023 at 3:45 PM, the Administrator stated he expected his staff to work under the proper credentials. The Administrator further stated he knew the Dietitian was not registered but was not aware that she was documenting the RD credentials next to her name. The Administrator then stated it was not appropriate to sign assessments and notes with an invalid credential. The facility's policy and procedures titled, "Registered Dietitian/Qualified Dietitian," revised March 2019, specified, "Policy: It is the policy of this facility that the dietary department is under the supervision of a registered dietitian or qualified dietitian as defined by CMS [Centers for Medicare & Medicaid Services] regulations. Procedures: 1. The dietary department is under the supervision of a registered dietitian or qualified dietitian. A registered dietitian or qualified dietitian is one who is qualified based upon: A. Holds a bachelor's or higher degree granted by a regionally accredited college or university in the United States (or an equivalent foreign degree) with completion of the academic requirements of a program in nutrition or dietetics accredited by an appropriate national accreditation organization recognized for this purpose. B. Has completed at least 900 hours of supervised dietetics practice under the supervision of a registered dietitian or nutrition professional. C. Is licensed or certified as a dietitian or nutrition professional by the State in which the services are performed. In a State that does not provide for licensure or certification, the individual will be deemed to have met this requirement if he or she is recognized as a "registered dietitian" by the Commission on Dietetic Registration or its successor organization, or meets the requirement of paragraphs listed above. 2. The dietitian is responsible for overseeing, but not necessarily limited to: A. Assessing nutritional needs of geriatric and physically impaired persons; B. Developing therapeutic diets' C. Developing "regular diets" to meet the specialized needs of geriatric and physically impaired persons; D. Developing and implementing continuing education programs for dietary services and nursing personnel; E. Participating in interdisciplinary care planning; F. Budgeting and purchasing food and supplies; and G. Supervising food preparation, dietary sanitation and regulatory compliance. Note: Support staff work under the supervision of the registered dietitian (RD) or qualified dietitian. Support staff include dietetic technicians registered (DTR), nutrition associates (four year degree in nutrition/dietetics), certified dietary managers (CDM), chef, food service managers, etc. The RD or qualified dietitian may delegate certain tasks based on the scope of practice and competency level of each member of the nutrition team."
Plan of correction · submitted by the facility
Plan of Correction F801 Resident Specific: No specific Residents identified. Identification of Others: Has potential to affect all Residents. Systems and Measures: Upon hire facility had confirmed dietitian was qualified through credentialing proof to include completion of her Dietetic Internship and Bachelors of Science in Culinary Nutrition. Dietitian had also met requirements to take the registration examination for dietitians on 12/05/2019. Which as an exam eligible individual, they have met the appropriate degree, didactic, supervised practice and verification criteria as established on Common Dietetic Registration (CDR). Dietician was educated regarding correct credentialing assignment on 2/17/2023. All of Dieticians education and qualifications were reviewed for appropriate job title and credentialing with no deficient practices found. Dietician was found to be qualified per regulations and guidelines. Dietician educated on appropriate credentialing and job description renewed to include Certified Dietician. Point Click Care confirmed that dietician was credentialed accurately, and system reflects in signature as Dietary. Credentialing in point click care reflects that staff member is assigned as Dietary/Dietitian. Education completed by: On 2/17/23 Education was provided by companies Nutrition Services Resource, Registered Dietitian to the graudate Dietitian on appropriate credentialing. Dietician is currently using Dietary/Dietitian as credentials. Monitoring: Dietician documentation in the medical record will be audited 5 X Week X 12 Weeks for correct credentialing. This audit will take place for 3 months (or 3 QAPI meetings), if process is improved and no issues identified the audit will decrease to as needed. Audits and any necessary corrective action steps taken will be discussed as part of the facility’s monthly QA meeting. Monitoring will be documented on facility credentialing audit form.

Reportable Occurrences

59 records
5/16/2026Neglect · ID 26020404015Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 5/20/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported neglect of a client. The client was transferred to the hospital two days after a fall and was diagnosed with hip fracture, the hospital alleged the facility was not timely in transferring the client to the hospital. During the course of the investigation, the healthcare entity conducted interviews, reviewed records, and reviewed video footage. Record review showed the client had a fall and initially had no visible injuries or complaint of pain. One day after the fall the client reported pain from walking in general but not in a specific area, the facility notified the medical provider, and followed their orders for monitoring and pain management. Two days after the fall the client refused to get out of bed and the medical provider advised to send them to the hospital. The facility determined the client was immediately assessed after their fall and all medical provider recommendations were followed as ordered, including increased monitoring. The facility educated staff regarding change of condition monitoring and post fall monitoring. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/17/2026 · released to the public 7/24/2026.
4/29/2026Sexual Abuse · ID 26020404014Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 4/29/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported sexual abuse of a client. Reportedly, client (B) touched client (A)’s breast without consent. During the course of the investigation, the healthcare entity notified law enforcement, conducted interviews, and reviewed records. Client (A) reported they were walking in the hallway when client (B) reached across them and made contact with their breast. Client (B) denied the allegations. The facility was unable to confirm sexual abuse occurred to conflicting client reports and no eye witnesses. The facility started increased safety monitoring, completed a referral for mental health services, and educated staff regarding recognizing sexualized behaviors and redirection. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/29/2026 · released to the public 7/9/2026.
4/7/2026Misappropriation of Property · ID 26020404013Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 4/7/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported misappropriation of client property. The client reported they were missing a wallet containing their identification card. During the course of the investigation, the healthcare entity reviewed records, conducted a search and interviews. Record review did not show a wallet or identification on the inventory documents. The client could not recall clearly when they last saw the items and later reported different items as being missing. The facility could not confirm the items were ever present in the facility nor that they had been stolen. The facility offered a lockbox for securing personal belongings. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/16/2026 · released to the public 6/23/2026.
3/22/2026Physical Abuse · ID 26020404011Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 3/22/26, the healthcare entity investigated a reportable event of physical abuse of a client. Reportedly, client (B) and client (A) had physical contact with each other after a disagreement over mutually desired items. During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, assessed the clients, conducted interviews, and started increased safety monitoring. Neither client sustained visible injuries. Client (A) could not recall the event and client (B) indicted they reacted when their personal belongings were touched. The facility determined brief physical contact occurred but did not result in any injuries. The facility offered a lockbox, educated staff regarding maintaining appropriate spacing between clients, and reviewed care plans. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 4/8/26, Event ID 22CD9C-H1 .
Publication
Sent to facility 6/18/2026 · released to the public 6/25/2026.
3/21/2026Physical Abuse · ID 26020404009Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 3/21/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Staff witnessed client (B) hit client (A) on the head. During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, assessed the client, conducted interviews, and started increased safety monitoring. Client (A) did not sustain any visible injuries. Neither client could recall the event due to cognitive impairment. The facility completed a medication review, reviewed care plans, and educated staff regarding safe distancing for the clients. The event was substantiated. Client (A) was involved in another physical abuse occurrence, please see case ID 25020404016 for additional information. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/17/2026 · released to the public 6/24/2026.
2/16/2026Neglect · ID 26020404008Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 2/16/26, the healthcare entity investigated a reportable event of neglect of a client. The client’s family reported the following concerns: lack of proper wound care, untimely incontinence support, lack of foot care, and odors in the client’s room. During the course of the investigation, the healthcare entity assessed the client, inspected the room, conducted interviews, and reviewed records. The client denied any concerns with the care they received. Record review showed regular visits with the wound care provider and consistent treatment and monitoring. The client had no new wounds and no evidence of skin breakdown related to incontinence concerns. Record review and observation showed the client’s room was cleaned regularly and had no odors. The facility determined there had been no neglectful actions nor any deviation from the care plan. The facility implemented increased safety monitoring, educated staff and created a new plan to document and communicate when the client declines scheduled care. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was not submitted within the required timeframe. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 3/4/26Event ID 1F2588-H1.
Publication
Sent to facility 5/29/2026 · released to the public 6/5/2026.
2/8/2026Physical Abuse · ID 26020404007Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 2/8/26, the healthcare entity investigated a reportable event of physical abuse of a client. Staff witnessed client (B) hit client (A) after a verbal altercation related to trying to pass each other in the hallway. During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, assessed the clients, and conducted interviews. Neither client sustained visible injuries. The facility started increased safety and behavior monitoring, completed medication adjustments, and updated care plans. The facility determined physical contact occurred but did not result in any injuries. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe. Client (B) was involved in another physical abuse occurrence, please see case ID 26020404003 for additional information. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 4/8/26, Event ID 22CD9C-H1.
Publication
Sent to facility 5/28/2026 · released to the public 6/4/2026.
1/19/2026Physical Abuse · ID 26020404006Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 1/19/26, the healthcare entity investigated a reportable event of physical abuse of client (A) by client (B). This occurrence has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 4/8/26, Event ID 22CD9C-H1. Client (B) has been involved in numerous abuse occurrences over the past 12 months. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department investigation of this occurrence was also conducted offsite. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/11/2026 · released to the public 5/18/2026.
1/17/2026Misappropriation of Property · ID 26020404005Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 1/17/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported misappropriation of client property. The client reported their wallet was missing. During the course of the investigation, the healthcare entity conducted a search, reviewed video footage, and conducted interviews. Staff and the client reported the client took the wallet to the bathroom and then shortly after leaving, went back to retrieve it and the wallet was gone. Video footage review showed the client’s roommate in possession of the wallet for a brief period, the wallet was ultimately found in the lounge area. Due to cognitive impairment the client’s roommate had no recollection of taking the wallet. There were no items missing from the wallet. The facility provided a lock for the nightstand drawer and offered a room change. As the facility was unable to determine if the alleged assailant was meant to take the wallet, the event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/16/2026 · released to the public 4/23/2026.
1/7/2026Neglect · ID 26020404004Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 1/7/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported neglect of a client. The client was discharged from the facility against medical advice. Two days later, the client was taken to the hospital and diagnosed with a compression fracture in the lower back. During the course of the investigation, the healthcare entity reviewed records and conducted interviews. Record review showed two days before discharge the client had a witnessed fall with no injuries. On the date of discharge the client was assessed and did not have any injuries nor reported pain. Neither the client nor their family participated in the interview process. The facility was unable to confirm neglect due to insufficient evidence. The facility provided continued education to staff regarding abuse/neglect reporting. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/20/2026 · released to the public 4/27/2026.
1/5/2026Physical Abuse · ID 26020404003Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 1/5/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Staff witnessed client (B) hit client (A) in the back/neck area. During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, assessed the client, and conducted interviews. Client (A) did not sustain any visible injuries. The clients had a verbal altercation due to frustration when trying to enter the building at different speeds. The facility started increased safety monitoring for both clients, educated staff regarding de-escalation techniques, and assessed the environment for adjustments to reduce congestion. The facility determined physical contact but no injury resulted from the contact. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/24/2026 · released to the public 5/1/2026.
1/3/2026Neglect · ID 26020404002Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 1/4/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported neglect of a client. The client reported they had not received meals for three days and contacted law enforcement. During the course of the investigation, the healthcare entity conducted interviews, started increased safety monitoring, and reviewed records. Upon further interview, the client could not recall making the allegations and denied any concerns. Record review showed the client was served meals and consumed most of the meals with no missed meals identified. The client also showed no visible or documented signs of weight loss. The facility continued a two person care model, adjusted medications, and reviewed meal plans with the client and dietary team. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/28/2026 · released to the public 5/6/2026.
11/29/2025Misappropriation of Property · ID 25020404029Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 11/29/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported misappropriation of client property. The client called law enforcement and alleged another client stole their clothing and family pictures. During the course of the investigation, the healthcare entity reviewed inventory records, conducted a search and interviews. The family pictures were located during the investigation. The clothing items were not listed on the inventory documentation. There were no witnesses and the alleged assailant denied the allegations. The facility was unable to verify if the clothing items were ever in the facility and/or if they were missing, lost, or stolen. The facility installed a locking drawer in the client’s room and updated the inventory list. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/9/2026 · released to the public 2/16/2026.
11/18/2025Physical Abuse · ID 25020404027Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 11/18/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Staff witnessed two clients arguing over a cup of coffee resulting in coffee spilling on client (A) who then responded by extending their arms and making contact with client (B)’s face. During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, conducted interviews, and assessed the clients. Neither client sustained visible injuries. Client (A) reported the coffee was not hot and they didn’t intend to make contact with client (B), but reacted with the coffee spilled. Client (B) was unable to provide any details due to cognitive impairment. Client (A) discharged from the facility 3 days after the event per a previously planned arrangement. The facility implemented increased safety monitoring for client (B), updated the care plan to include frequent provision of liquids, and educated staff. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/24/2026 · released to the public 3/3/2026.
11/11/2025Misappropriation of Property · ID 25020404026Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 11/11/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported misappropriation of client property. The facility discovered multiple questionable cash withdrawals from the client’s account. During the course of the investigation, the healthcare entity notified law enforcement and adult protective services (APS), contacted the client’s family, and assisted the client to place a hold on the account. The client and family confirmed an acquaintance had access to the client’s bank account, but was only supposed to make authorized withdrawals for specific things. The client indicated the withdrawals in question had not been authorized. The bank account was closed, the client opened a secured account at the facility, and the client has no further contact with the acquaintance. Law enforcement and APS conducted separate investigations. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/4/2026 · released to the public 2/11/2026.
9/7/2025Physical Abuse · ID 25020404023Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 9/16/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. After the client was discharged against medical advice, their family alleged a staff member placed the client in a headlock/choke hold. During the course of the investigation, the healthcare entity notified law enforcement, suspended staff, conducted interviews, and reviewed medical records. The family did not report any injuries and the facility could not assess the client. Staff denied the allegations, reported care was provided in a two person model, and no concerns were noted when providing care. Medical record review did not reveal any documented incidents, injuries, or concerns. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 12/18/2025 · released to the public 12/28/2025.
7/30/2025Misappropriation of Property · ID 25020404021Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 7/30/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported misappropriation of client property. The client’s family was unwilling to pay for the client’s stay at the facility and unwilling to provide documentation needed to obtain financial assistance for the client. After one year of non-payment the facility issued a 30 day discharge notice. During the course of the investigation, the healthcare entity notified law enforcement and adult protection services and conducted interviews. Ultimately, the family provided the necessary documentation to procure financial assistance and payment. The client remained in the facility. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 11/23/2025 · released to the public 11/30/2025.
7/18/2025Physical Abuse · ID 25020404020Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 7/22/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Reportedly, client (A) was confused and tried to get into their roommate client (B)’s bed and when redirected made physical contact with client (B). During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, started increased safety monitoring, and conducted interviews. Client (B) did not have any visible injuries, expressed discomfort with the interaction, and requested a room change. Client (A), who was in the facility for a temporary stay, could not recall the event. The facility completed a room change, updated care plans, continued increased monitoring for client (A). The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 10/29/2025 · released to the public 11/7/2025.
7/17/2025Physical Abuse · ID 25020404019Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 7/17/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Staff witnessed the wheelchairs of two clients get stuck together, when the clients were trying to separate the chairs one client made contact with the other causing a scratch to the arm. During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, conducted interviews, and reviewed care plans. The facility determined the alleged assailant, who had long nails, was trying to separate themselves from the other client and was unable to conclude that there was intent to harm. The facility implemented increased monitoring, completed care plan updates, and created a plan to prevent congestion at the doorways. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 10/29/2025 · released to the public 11/7/2025.
7/8/2025Physical Abuse · ID 25020404018Reported on time: No
Occurrence summary
SUMMARY OF FINDINGS:On 7/8/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. The client alleged staff threw a pillow at them when providing incontinence care, and called law enforcement and requested to be transferred to a hospital. During the course of the investigation, the healthcare entity conducted interviews, reviewed care plans, and notified law enforcement. The client refused to let any staff member assist or assess them, but no obviously visible injuries were seen. Staff denied the allegations and noted the client was highly agitated when they attempted to provide care. The facility noted the client was supposed to have care in pairs and staff was providing care alone. Staff received corrective action, counseling, and education regarding following the outlined care plan. The client completed a previously arranged transfer to another community. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was not submitted within the required timeframe.
Publication
Sent to facility 10/27/2025 · released to the public 11/7/2025.
7/1/2025Physical Abuse · ID 25020404017Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 7/1/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. The client alleged staff was rough when providing care and pushed them out of their wheelchair causing bruising all over their body. During the course of the investigation, the healthcare entity notified law enforcement, suspended staff, completed an assessment, and conducted interviews. An assessment revealed no bruising or injuries on the client’s body, except faded bruising to the face from a fall. Staff denied the allegation and reported the client had experienced increased confusion in weeks prior to the allegation. The facility transferred staff to another unit, initiated a two person care model, and increased safety monitoring. The event was not substantiated. The client was involved in another occurrence event prior to this, please see case ID 25020404013 for more information. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 10/27/2025 · released to the public 11/7/2025.
6/14/2025Physical Abuse · ID 25020404016Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 6/14/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. After two client’s wheelchairs accidentally bumped into each other, staff witnessed client (A) push client (B) in the face. During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, completed an assessment, and conducted interviews. Due to cognitive impairment, neither client recalled the event. Client (B) did not sustain any visible injuries. The facility was unable to determine client (A)’s intent, as they may have been trying to separate the wheelchairs or reacting to the chairs bumping. The facility completed frequent checks of both clients, re–arranged the corridor to make it less congested, educated staff, and made modifications to client (A)’s wheelchair. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 9/18/2025 · released to the public 9/27/2025.
6/3/2025Physical Abuse · ID 25020404015Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 6/3/25, the healthcare entity investigated a reportable event of physical abuse of a client. Staff witnessed client (A) pull client (B)’s hair. During the course of the investigation, the healthcare entity separated the clients, started increased monitoring, notified law enforcement, and conducted interviews. Client (B) did not sustain visible injuries. The facility requested behavioral health evaluations, reviewed and addressed medications, increased day program activity, and increased safety monitoring. The event was not substantiated. This was client (A)’s fifth abuse occurrence report s/he had been involved with. For more information, refer to occurrence reports 25020404007, 25020404008, 25020404009, and 25020404010. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 8/19/25, Event ID NQLW11.
Publication
Sent to facility 9/10/2025 · released to the public 9/17/2025.
5/28/2025Physical Abuse · ID 25020404014Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 5/28/25, the healthcare entity investigated a reportable event of physical abuse of a client. While admitted to the hospital for altered mental status and behavioral changes the client alleged staff had knocked them around causing bruising. During the course of the investigation, the healthcare entity reviewed medical records and the police report and conducted interviews. The client had been hospitalized due to attempting to throw themself out of wheelchair and bed, and did not identify an alleged assailant. The facility determined that the staff supervised the client when they attempted to throw themselves out of bed but did not hit or harm the client. The facility updated the care plan in preparation for the client's re-admission post hospitalization. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 08/19/25, Event ID NQLW11.
Publication
Sent to facility 9/18/2025 · released to the public 9/27/2025.
5/21/2025Physical Abuse · ID 25020404013Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 5/26/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. During a hospital admission that resulted from falling out of a wheelchair the client alleged that the cause of their fall was a staff pushing them out of their wheelchair. During the course of the investigation, the healthcare entity reviewed video footage, conducted interviews, and reviewed medical records. Video footage and a staff witness revealed the client was not being pushed by anyone when they fell nor did it reveal any staff in the area with a description matching the one the client gave. The facility reviewed medications, requested an evaluation to include wheelchair fit and cushion assessment, and updated the care plan. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 9/3/2025 · released to the public 9/10/2025.
4/27/2025Verbal Abuse · ID 25020404012Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 4/27/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported verbal abuse of a client. Staff witnessed a verbal altercation between roommates, resulting in client (B) putting hands up to stop the curtain from being moved and client (A) raising their cane in a threatening manner. During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement and conducted interviews. The facility determined the verbal altercation was about the privacy curtain and escalated due to language barriers. The facility completed a room change for client (A) to a room with someone who speaks the same language, completed medication reviews, and updated care plans. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 8/20/2025 · released to the public 8/27/2025.
3/31/2025Verbal Abuse · ID 25020404011Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 4/1/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported verbal abuse of client (A) by client (B). During the course of the investigation, the healthcare entity staff took client (B) on a walk, and placed both clients on frequent monitoring. Client (A) was unaware of the threat made and was assessed for non-verbal indications of fear in which no symptoms were observed. Staff overheard client (B) threaten to smother client (A) with a pillow. Client (B) apologized and stated s/he was frustrated and would never intentionally harm anyone. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/15/2025 · released to the public 6/22/2025.
3/23/2025Physical Abuse · ID 25020404010Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 3/23/25, the healthcare entity investigated a reportable event of physical abuse of client (A) by client (B). During the course of the investigation, the healthcare entity separated the clients, placed them on frequent checks, and notified police. Client (A) refused to be assessed after staff witnessed client (B) throw a snack towards client (A). Client (A) stated s/he had no concerns, and client (B) apologized for his/her actions and stated s/he did not mean to hurt anyone. The event was not substantiated. This was client’s (B) fourth abuse occurrence report s/he had been involved with. For more information, refer to occurrence reports 25020404007, 25020404008, and 25020404009This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 4/28/25, Event ID 2SJX11.
Publication
Sent to facility 7/1/2025 · released to the public 7/8/2025.
3/9/2025Physical Abuse · ID 25020404009Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 3/9/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of client (A) by client (B). During the course of the investigation, the healthcare entity successfully redirected the clients who separated from each other, placed them on frequent monitoring, and notified police. The clients were assessed with no acute findings of an injury after staff witnessed the clients swatting at each other. Both clients could not recall what happened due to their medical conditions, and were not fearful. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/25/2025 · released to the public 7/2/2025.
3/8/2025Physical Abuse · ID 25020404008Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 3/8/25, the healthcare entity investigated a reportable event of physical abuse of client (A) by client (B). During the course of the investigation, the healthcare entity separated the clients, placed them on frequent monitoring, and updated client’s (B) care plan and medications. Staff witnessed client (B) throw client’s (A) drink at him/her causing a skin tear on their eyebrow. Client (A) was assessed and received first aid treatment for the skin tear. The event was substantiated. This was the second physical abuse occurrence report client (B) has been involved with in 2025. For more information, refer to occurrence number 25020404007. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 4/28/25, Event ID 2SJX11.
Publication
Sent to facility 6/25/2025 · released to the public 7/2/2025.
3/4/2025Physical Abuse · ID 25020404007Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 3/4/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of client (A) by client (B). During the course of the investigation, the healthcare entity separated the clients and redirected them without difficulty. Client (A) and client (B) were assessed with no pain or injuries, and did not report being fearful. Staff witnessed client (A) throw a marker on a table, and client (B) placed his/her hand on client’s (A) arm, and client (A) responded by pushing on client’s (B) forehead. Neither client remembered the incident due to cognitive impairments. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/17/2025 · released to the public 6/30/2025.
1/29/2025Neglect · ID 25020404005Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 1/29/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported neglect of a client. During the course of the investigation, the healthcare entity reviewed the client’s diet and her preferences with a dietician and conducted interviews. The client stated she felt that she was being abused because the facility was feeding her spoiled food resulting in diarrhea and she was noted to report delusions of everyone being out to get her. There were no findings of spoiled food given to the client, and meal intake documentation showed that the client ate between 51-100% of all meals offered along with snacks. The client was assessed with no acute changes and remained at baseline status. The event was not substantiated, and the dietician continued to offer support and recommendations. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/24/2025 · released to the public 5/1/2025.
1/28/2025Physical Abuse · ID 25020404004Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 1/28/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client by an unknown person. During the course of the investigation, the healthcare entity checked for unidentified visitors, reviewed the visitor sign-in log, and continued to secure entry into the facility. The client who has a diagnosis of a brain injury stated a homeless man attempted to push him/her while attempting to use the bathroom. S/he was assessed with no pain or injury. No alleged assailant was able to be identified, and the event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/6/2025 · released to the public 5/13/2025.
12/5/2024Physical Abuse · ID 24020404023Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 12/5/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. Staff witnessed two clients arguing over art supplies and client (A) grabbed at the supplies, making physical contact with client (B)’s ear and hand. During the course of the investigation, the healthcare entity separated the clients, notified law enforcement, completed an assessment, and conducted interviews. Client (B) sustained a small abrasion behind the ear, requiring first aid treatment. Client (A) denied hitting client (B) and reported that client (B) hit themselves with their coloring utensils. The facility implemented the following for both clients: care plan review, behavioral health supports, and separation during activities. The event was substantiated. Client (A) was involved in another occurrence prior to this one, please see case ID 24020404012 for more information. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/3/2025 · released to the public 7/13/2025.
10/26/2024Physical Abuse · ID 24020404021Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 10/29/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. Client (B) alleged they were hit by client (A). During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, increased safety monitoring, and conducted interviews. Client (B) declined to participate in an assessment, and during the interview could not provide any details about the event. Client (A) denied the allegations. Staff witnessed the event and noted that no physical contact or hitting occurred between the two clients or any other clients. The facility updated care plans, offered behavioral health supports, and offered a room change. The event was not substantiated. Client (B) was involved in one occurrence prior to this one, please see case ID 24020404013 for additional information. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/16/2025 · released to the public 7/23/2025.
6/13/2024Physical Abuse · ID 24020404015Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 6/13/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation, the healthcare entity separated the client’s peer and the client after the peer pulled the client’s hair during a verbal altercation. The client’s peer was sent out for a mental health (M1) hold after the event. The event was substantiated. The client’s peer was involved in another event prior to this occurrence. Please refer to Occurrence ID: 24020404005 for more information. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/21/2025 · released to the public 3/4/2025.
6/13/2024Physical Abuse · ID 24020404014Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 6/13/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation, the healthcare entity determined the client was hit in the shoulder by his peer before staff separated them for their safety. The client’s peer was sent out to the hospital for a mental health (M1) evaluation and did not return. The event was substantiated for unwanted physical contact. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/28/2025 · released to the public 3/7/2025.
6/2/2024Physical Abuse · ID 24020404012Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 6/2/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation, the healthcare entity determined the client had a newly formed bump on her face of an unknown origin. The client alleged an altercation with her roommate although the investigation was unable to prove the client’s roommate was involved in an incident. The clients were placed on safety checks and the client was offered and accepted a room change. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/26/2025 · released to the public 3/5/2025.
6/1/2024Physical Abuse · ID 24020404013Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 6/1/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation, the healthcare entity suspended two staff members after a client alleged she was violently shook to have x-rays taken at 2:30 a.m. She was upset about being startled awake. The facility determined the x-ray technician arrived late to the facility, but was not violent in the care provided to the client. The facility listened to the client’s frustrations and explained its role to obtain x-rays asked by her providers. No other clients had concerns related to the event. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/20/2025 · released to the public 3/4/2025.
5/31/2024Misappropriation of Property · ID 24020404011Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 5/31/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported misappropriation of client property. During the course of the investigation, the healthcare entity interviewed staff and additional clients and performed a search for missing property with no evidence or proof that the client’s roommate stole the client’s money. The client was given a lock for her dresser to secure her personal belongings. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/18/2025 · released to the public 2/25/2025.
5/20/2024Misappropriation of Property · ID 24020404010Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 5/20/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a misappropriation of property event. During the course of the investigation, the healthcare entity reported when the business office attempted to collect client (B)’s payment portion owed to the facility, the debit card was declined. Client (B)’s family member and power of attorney reported she had used the funds to pay for her needs. The family member said client (B) authorized the use of funds to help her out, but client (B) denied authorizing the misuse of his funds. Management notified the appropriate authorities regarding this allegation of financial exploitation and misappropriation of property, as management was unable to investigate the matter at a facility level. The family member returned the card to client (B), and set up a repayment plan. The facility became the representative payee for the client. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/25/2025 · released to the public 3/4/2025.
4/28/2024Physical Abuse · ID 24020404005Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, families/guardians and ombudsman. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 3/5/2025 · released to the public 3/12/2025.
4/25/2024Physical Abuse · ID 24020404004Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, families/guardians and ombudsman. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 3/5/2025 · released to the public 3/17/2025.
3/15/2024Misappropriation of Property · ID 25020404003Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 1/9/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported misappropriation of client property. During the course of the investigation, the healthcare entity determined an active police investigation from March 2024 was created to look into the client’s family member. The client’s bank accounts were updated to remove the family member from accessing the client’s finances. The investigation was unable to prove through interviews and bank statements that the family member’s actions supported the claim of misappropriation. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/18/2025 · released to the public 2/25/2025.
2/24/2024Physical Abuse · ID 24020404002Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, families/guardians and ombudsman. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 3/30/2025 · released to the public 4/7/2025.
12/12/2023Physical Abuse · ID 23020404021Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 12/12/23, Resident A wandered into Resident B's room and laid in the bed. Resident B found Resident A lying in her bed and attempted to remove the resident by reaching out and pulling her out of the bed. Resident A then reached out and grabbed Resident B's arm to prevent her from being removed from the bed and the two residents began jostling back and forth. Resident B was verbally telling Resident A to get out of the bed. Resident A was noted to have a new skin tear. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, families and ombudsman. The residents were separated, and placed on monitoring. Resident A was assessed by the facility nurse and was found to have a skin tear presumed to have happened in the midst of the residents jostling back and forth. The area was cleansed and covered with a foam dressing. When interviewed, Resident A was unable to recall that anything had happened. Resident B reported that she went to her room and "there was a lady laying on her bed" and she tried to move her. She stated the other lady grabbed her arm and then people got the lady out of her room. Both residents had a sever cognitive impairment and resident A had a history of wandering in the unit. Other residents and staff reported hearing a commotion coming from Resident (B’s) room in which staff intervened and got in between the residents before the situation escalated. The facility acknowledged the allegation of physical abuse occurred. However, concluded Resident B was trying to move the other resident out of the bed without any intent to harm. Both resident care plans and triggers were updated. Follow up concluded that both residents continue to remain at baseline and show no signs or symptoms of behavioral changes. Interventions that were put into place to help prevent a recurrence included staff education on redirecting residents who are wandering. A stop sign was placed across Resident (B’s) door to deter others from wandering inside. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the facility. This public summary is based on information provided by the facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the facility, this occurrence will be reviewed. The occurrence report indicated the facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 11/13/2024 · released to the public 11/20/2024.
8/30/2023Misappropriation of Property · ID 23020404018Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 9/9/23, the business office manager (BOM) was reviewing the bank account of resident (A) and noticed some charges that were made in different locations and alleged misappropriation on resident (A)’s account. Resident (A) was in his 70s and he was identified as an at-risk adult. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, family, Adult Protective Services (APS) and physician. The residents responsible party was notified. They called the bank and started the fraud investigation along with canceling the card associated with the account. Resident (A) stated he last accounted for his card at the end of August 2023. No other residents alleged misappropriation. Staff were unaware of what occurred with resident (A)’s account. The facility investigation concluded the misappropriation more than likely occurred with someone out in the community and not with any staff member. However, the investigation was still ongoing with the bank, APS and local authorities. To help prevent a recurrence, the facility set up an account for resident (A). The family planned to conduct weekly checks on the resident's bank account to verify no further transactions were made. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site review of this reportable event submitted by the agency/facility. This public summary is based on investigative findings provided by the licensed entity to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence event will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 8/26/2024 · released to the public 8/26/2024.
8/9/2023Physical Abuse · ID 23020404017Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 8/15/23, the facility was made aware a female resident (A) in her 70s reported while she was at the hospital that she was sexually assaulted and the assailant was a resident but she did not remember his name. Resident (A) stated the assailant grabbed her the evening of 8/9/23 and pushed her against a wall and put his hand over her mouth and told her “you are going to do as I say or I will kill you,” and then touched her right breast before walking away. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, family, Adult Protective Services and physician. After review of documentation resident (A) was in the hospital on 8/9/23 from late afternoon until the next day because she called 911. Resident (A) reported odd situations ranging from: people laughing at her to abuse. Resident (A) was diagnosed with decreased lung capacity and low oxygen levels. Resident (A) could not point out the assailant when asked. Resident (A) was assessed without any findings for sexual abuse or physical. Resident (A) later stated she was not sexually assaulted and did not want to discuss it any further. Resident (A) was interviewed by multiple entities and each time it was a different allegation and different situation. Resident (A) has a long history of mental illness and when she did not take her medications, she experienced increased delusions, paranoia and allegations begin. Past alleged cases of abuse have not been substantiated and her mental status was being supported through behavioral monitoring and mental health counseling. The facility investigation concluded the allegation could not be substantiated due to multiple accounts of what occurred from the resident. At the time, she was not taking her medication and called 911, which ended with her stating nothing happened after the fact. Resident (A) was referred for an alternate placement when she was discharged from the hospital as the facility reported she required a higher level of care. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 7/26/2024 · released to the public 8/2/2024.
7/6/2023Misappropriation of Property · ID 23020404015Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 07/06/23 a female resident, in her 40s, reported she was missing $45.00. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police and ombudsman. The resident said the last time she saw the money was the previous day and it was sitting on top of her lock box. The resident's facility trust account was reviewed and no withdrawals that were not accounted for in the previous 30 days were identified. No one had seen the resident with cash and the resident's story changed several times. The facility was not able to substantiate the allegation. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 11/20/2023 · released to the public 11/27/2023.
6/29/2023Misappropriation of Property · ID 23020404014Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 06/29/23 a female resident, in her 70s, asked for assistance to check the balance on her debit card as she had tried to use it and was denied. The resident had seven Amazon transactions totaling over one hundred dollars that she had not made. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, ombudsman and Adult Protective Services. The resident's bank was notified and disputed all seven transactions. The bank representative said they could tell the resident's card was linked to an Amazon Digital Wallet. The bank unlinked the card and ordered a new card for the resident. The facility is conducting bi-weekly balance checks on the resident's bank account with the resident's permission. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the facility/agency acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 8/3/2023 · released to the public 8/9/2023.
6/23/2023Physical Abuse · ID 23020404013Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 06/23/23 female resident (A), in her 60s, was passing female resident (B) in the hallway. Resident (B) was in her 70s. Both residents were severely cognitively impaired. Resident (A) made a derogatory remark to resident (B) and then hit resident (B) on her arm. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, families/guardians and ombudsman. The residents were separated and placed on behavior tracking. Both resident were assessed and had no visible injuries. Neither resident was interviewable due to their cognitive status. Resident (A) had lab work ordered and her physician was reviewed the results for a possible medication adjustment. The resident was evaluated by behavioral health services. The resident's plan of care was updated. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 11/10/2023 · released to the public 11/10/2023.
4/21/2023Misappropriation of Property · ID 23020404011Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 04/21/23 a male resident, in his 80s, reported his bank card was missing and money from his bank account was also missing. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, family/guardian, ombudsman and Adult Protective Services. A search was conducted but the bank card was not located. The facility attempted to contact with POA (Power of Attorney) but could only get a voice mail. The resident's son was contacted and reported the wallet was in a King Soopers grocery bag. The bag was found and contained the bank card. The resident was still saying $50,000.00 was missing from his account. Staff attempted to help the resident access his account but were not able to do so over the phone. The facility had already made contact with the agency Helping Hands to assist the resident in getting a conservator. The police and APS closed the case without further investigation. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 5/23/2023 · released to the public 5/23/2023.
4/21/2023Misappropriation of Property · ID 23020404012Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 04/21/23 a male resident alleged his family member did not provide his money to him timely and sometimes not at all. The family member was also his guardian. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, ombudsman and Adult Protective Services. The facility provided the resident with a copy of his facility resident account showing a total of $870.85. This would leave him short $239.15. The facility requested bank statements from his guardian, but the guardian did not respond. The facility referred the issue to both police and Adult Protective Services. Both agencies closed the case without any further investigation. The facility applied to become the resident's representative payee to prevent a recurrence of the issue. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 7/27/2023 · released to the public 8/3/2023.
3/24/2023Physical Abuse · ID 23020404008Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 03/24/23 male resident (A), in his 80s, hit female resident (B) in the upper neck/lower face. Resident (B) was in her 60s. Both residents were severely cognitively impaired. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, families/guardians and ombudsman. The residents were in a common area. Resident (B) walked up to resident (A). Resident (A) is very territorial of his space and became agitated, striking resident (B) in the face. The residents were separated. Both were put on increased monitoring. Resident (B) was assessed and had no visible injury. Resident (B) was unable to be interviewed. Resident (A) expressed frustration with resident (B) getting in his personal space. Resident (A)'s medications were reviewed by the pharmacist. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 8/3/2023 · released to the public 8/9/2023.
2/28/2023Physical Abuse · ID 23020404006Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 03/01/23 a female resident, in her 60s, reported "a big guy" threw her on top of a table, beat her up and she wanted to call the police. The resident had diagnoses of mental illness and dementia. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, family/guardian, ombudsman and Adult Protective Services. The alleged staff member was suspended during the investigation. The resident was assessed and had no visible injuries. The staff member was interviewed. The staff member said the resident was agitated and yelling at her roommate. The resident could not be calmed and the staff member tried to walk her into her room. The resident would not walk so the staff member picked her up and carried her into the room and put her in her recliner. Another staff member from a different unit arrived and assisted the resident. During the investigation, it was discovered the staff member had failed to report a fall involving another resident. The alleged staff member's employment was terminated and reported to the Board of Nursing. The residents care plan was updated to reflect the occurrence and ongoing monitoring with psychiatry and behavioral health. Her medications were reviewed and adjusted and ongoing psychosocial and emotional support was to be provided. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 8/7/2023 · released to the public 8/9/2023.
1/17/2023Physical Abuse · ID 23020404004Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 01/17/23 female resident (A) pinched female resident (B) on her forearm. Resident then slapped resident (A). Both residents were cognitively impaired and were int their 80s. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, families/guardians and ombudsman. Resident (A) had been sitting at a table working on an activity. Resident (B) grabbed part of the activity and resident (A) pinched her. Resident (B) then slapped resident (A). The residents were separated and initiated behavior monitoring for both. Resident (B) was assessed and had a skin tear on her right forearm that was cleaned and treated. Neither resident could be interviewed due to their cognitive status. The resident's care plans were reviewed and updated. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 6/2/2023 · released to the public 6/9/2023.
1/15/2023Physical Abuse · ID 23020404003Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 01/15/23 male resident (A), in his 70s, pushed female resident (B) causing her to fall. Resident (B) was in her 80s. Both residents had diagnoses of dementia and mental illness. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician and families/guardians. The residents were in the dining room. Resident (A) walked over to resident (B) and took her walker away from her. The residents exchanged words and resident (A) pushed resident (B) away from him. Resident (B) did not have her walker and fell. The residents were separated and monitored. Resident (B) was assessed and had a skin tear to her left forearm. First aide was provided. Neither resident was able to be interviewed due to their cognitive status. Resident (A) was being treated for pneumonia. He was found to also have COVID-19 and was placed in isolation. Both residents had behavioral health visits and medications reviews. Their care plans were updated. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 6/1/2023 · released to the public 6/1/2023.
1/9/2023Physical Abuse · ID 23020404002Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 01/09/23 male resident (A), in his 70s, hit male resident (B) in the face. Resident (B) was also in his 70s. Both residents were cognitively impaired. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, families/guardians and ombudsman. The resident had exchanged words as they passed each other. Resident (A) then approached resident (B) and hit him. Resident (B) was assessed and had a skin tear on his right eyebrow. The area was cleaned and monitored. Resident (B) could not remember the incident when interviewed. Resident (A) refused to respond to questions. Resident (A)'s medications were reviewed and adjusted. Resident (A) was moved to another unit in the facility. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 6/2/2023 · released to the public 6/9/2023.
1/4/2023Physical Abuse · ID 23020404001Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 01/04/23 male resident (A), in his 70s, hit female resident (B) on the top of her head. Resident (B) was in her 80s. Both residents were severely cognitively impaired. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician and families/guardians. Resident (A) was sitting in the hall with another resident (C). Resident (B) approached them and resident (A) stood up and hit resident (B). Resident (A) thought resident (B) was approaching resident (C) to bother her. The residents were separated and put on staff monitoring for seventy two hours. Resident (B) was assessed and had no visible injuries. Neither resident could remember the incident when questioned. Both residents received a medication review. Resident (A) was moved to another unit. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 6/1/2023 · released to the public 6/1/2023.